Henderson Scott

Algorithm Development Lead Location: Stevenage Salary: Circa £58,000, depending on experience About the Role We are seeking an Algorithm Development Lead to join our Guidance, Control, and Navigation team. You will lead the development of advanced algorithms for next-generation weapon systems, contributing to all stages of the product life cycle. This role offers the opportunity to steer technical activities, grow your team, and build strong partnerships with stakeholders and customers. Your Responsibilities Lead the Stevenage algorithm development team and shape its technical direction. Develop and maintain onboard algorithms for guidance, control, and navigation systems. Collaborate with multidisciplinary teams, including Simulation, Image Processing, and Systems Design. Act as the key point of contact for partners and customers on algorithm-related activities. Explore innovative technologies and their applications in complex systems. What We're Looking For Strong leadership and communication skills, with a collaborative and inspiring approach. Experience in algorithm development and associated tools. Background in a subject with mathematical content (eg, Aerospace Engineering, Mathematics, Physics, Computer Science). Knowledge of domains such as Guidance, Navigation, Control Systems, or Autonomous Systems is advantageous. A degree qualification or equivalent experience; post-doctoral or industrial experience is beneficial. What We Offer Bonus: Up to £2,500, based on company performance. Pension: Employer and employee contributions up to 14%. Flexi Leave: Up to 15 additional days. Parental Leave: Enhanced options for maternity, adoption, and shared parental leave. Facilities: Subsidised meals, free car parking, and excellent on-site amenities. Career Growth: Opportunities for training, development, and progression in a cutting-edge environment. Eligibility You must be a British citizen or hold dual UK nationality. Security clearance is required for this role. Ready to Lead the Future of Algorithm Development? Apply now and play a pivotal role in delivering innovative solutions for next-generation systems.

Through Life Engineer Location: Stevenage Salary: Up to £50,000, depending on experience About the Role We are seeking a Through Life Engineer to join our Customer Support & Services (CSS) organisation. This role involves managing work packages to influence product design for support and developing cost-effective through-life support solutions for global customers. You'll work in a collaborative project environment, leveraging your expertise in supportability engineering to meet customer needs and business objectives. Your Responsibilities Collaborate with design teams to ensure supportability is integrated into product development. Progress design-for-support objectives and exploit technologies for through-life support. Work alongside teams such as Reliability, Human Factors, Training, and Technical Authors. Apply supportability engineering techniques, including Level of Repair Analysis (LORA), Maintenance Task Analysis (MTA), and Life Cycle Cost (LCC) analysis. What We're Looking For Proven experience as an engineer with a track record in supportability engineering. Knowledge of Integrated Logistic Support (ILS) standards such as Def Stan 00-600 or ASD S3000L. Strong understanding of customer environments, structures, and processes. Excellent interpersonal, verbal, and written communication skills for engaging with internal and external partners. A motivated team player with a calm and professional approach in dynamic environments. What We Offer Bonus: Up to £2,500, based on company performance. Pension: Employer and employee contributions up to 14%. Flexi Leave: Up to 15 additional days. Parental Leave: Enhanced options for maternity, adoption, and shared parental leave. Facilities: Subsidised meals, free car parking, and excellent on-site amenities. Career Growth: Opportunities for training, development, and progression in a cutting-edge environment. Eligibility You must be a British citizen or hold dual UK nationality. Security clearance is required for this role. Ready to Shape the Future of Support Engineering? Apply now and play a key role in delivering innovative support solutions.

Job Advertisement: Integrated Logistic Support (ILS) Manager Location: Stevenage or Bristol Salary: Circa £65,000, depending on experience About the Role We are seeking skilled Integrated Logistic Support (ILS) Managers to join our Customer Support team. In this role, you will be instrumental in supporting next-generation systems for our global customer base. This is a fantastic opportunity to enhance your programme management skills, develop strong customer relationships, and make a tangible impact on international projects. Your Responsibilities Drive strategic planning for support work, from supply chain management to customer delivery. Manage predictive logistics models and ensure alignment with operational needs. Build and maintain effective communication channels with stakeholders across the business. Navigate multiple priorities and deliver solutions within tight deadlines. Influence and negotiate effectively to ensure seamless integration of support strategies. What We're Looking For A solid engineering background, ideally with a degree in a numerate or technical discipline. Knowledge of weapon systems support models and predictive logistics. Strong written and verbal communication skills, with a proactive approach to stakeholder engagement. Proven ability to manage complex projects and competing priorities. What We Offer Bonus: Up to 21% of your base salary. Pension: Employer and employee contributions up to 14%. Parental Leave: Enhanced options for maternity, adoption, and shared parental leave, as well as support for paternity leave and fertility treatments. Facilities: Subsidised meals, free car parking, and excellent on-site amenities. Career Growth: Exceptional training and career development opportunities. Eligibility You must be a British citizen or hold dual UK nationality. Security clearance is required for this role. Ready to Join Us? Take your career to the next level. Apply now to contribute to projects that truly make a difference.

Are you a techy problem solver with a passion for delivering top-notch IT solutions? Join our dynamic MSP client's team as a Service IT Engineer! You'll work hands-on with clients, supporting and troubleshooting to help them with their technical issues resolved as quickly as possible via telephone and tickets, act as an escalation point to other engineer and to be involved with the onboarding and management of client and customers. A great opportunity to join a fast-paced environment offering you plenty of progression, technical variety and personal support to take your career to that next level! What You'll Do: - Offer support to customers and clients on the phone - Dealing with and logging Tickets - Troubleshoot and resolve hardware and software issues. - Help onboard new customers and clients - Plenty of project work to get involved with - Work with the other engineers to help solve customer issues as an escalation point Key Skills & Experience: - Experienced with Office 365 and Exchange - Comfortable using Active Directory, Group Policy and Azure AD - Knowledge of Windows 10 & 11 and Servers - Strong communication and problem-solving skills. - Networking experience - Switches, Routers, Servers, Firewalls etc - Virtualisation experience with VMware/Hyper-V - Experience with Back up Solutions - Previous experience in an MSP environment (Desirable). Location: Stoke-on-Trent Work Pattern: 8:30am - 5:30pm Monday to Friday Salary: £30k-£35k DOE If you have the relevant skills above and want to join a growing and market leading MSP in the Stoke-on-Trent area that can offer you further career development opportunities, training and a competitive contract package, we want to hear from you! This is an urgent role that needs filling ASAP so apply now!

Service Manager - £50-55K - Chorley (Hybrid role) My client is looking for a Service Manager to join and lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. This role will also require someone with experience building out a Service Desk Team. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure our support teams consistently exceed customer expectations, maintain high satisfaction levels, and meet or surpass agreed service level agreements. Service Level Agreements - Monitor & report on agreed SLAs. Client Onboarding - Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers, providing clear communication. Skills & Knowledge Essential - MSP Management Experience. - Solid Technical background. - Strong commitment top deliver exceptional customer service. - Ability to adapt to changing and evolving technologies and processes. - ITIL Certification, Microsoft 365 or Azure Certifications. Service Manager - £50-55K - Chorley (Hybrid role)

We are looking for a Software Support Specialist to troubleshoot and resolve technical issues in our software. You will investigate bugs, functionality problems, and data discrepancies, working with our development team and clients to ensure smooth operations of our systems. Key Responsibilities: Troubleshoot : Investigate and resolve bugs, functionality issues, and data discrepancies in the software. Collaboration : Work with development and client teams to ensure issues are addressed promptly and accurately. Documentation : Record and document technical issues and resolutions for knowledge sharing. Client Support : Provide technical support to clients, guiding them through system issues and ensuring high satisfaction. Testing : Assist with software testing and validation to ensure software updates are applied correctly. Key Requirements: Eligibility : Must be eligible to work Full time in the region or have a valid work permit. Education : Degree in Computer Science, Software Engineering, or related field. Technical Skills : Basic experience with C# programming. Familiarity with Object-Oriented Design (OOD) principles. Basic knowledge of SQL and database systems. Problem-Solving : Strong analytical skills to identify and resolve software issues. Communication : Clear communication skills to interact with both technical and non-technical teams. Teamwork : Ability to collaborate effectively within a team. Desirable: Advanced Skills : Experience with debugging or testing frameworks is a plus. Attention to Detail : Strong focus on accuracy and quality in work. Please apply for consideration!