Hays Specialist Recruitment

Field Service Technician £18.51 per hour 2-month contract from March Bristol, Hybrid Summary of Responsibilities: As a Field Service Technician, you will be responsible for managing and maintaining IT services and equipment within your assigned Hub and surrounding spokes. Your key responsibilities will include: * Queue Ticket Management: Efficiently manage and update tickets assigned to your Hub, ensuring service levels are maintained as per the contract. * Hub Stock Management: Oversee asset management, including scanning items in and out of locations, in accordance with contractual obligations. * Disposal Management: Effectively manage the disposal of equipment through your Hub, ensuring compliance with contractual requirements. * Hardware Repairs: Triage and performing hardware repairs on in-warranty equipment, liaising with vendors for parts and returns as needed. * Locker Replenishments: Replenish lockers with necessary equipment as per contractual agreements. * Service Improvement: Identify and highlight potential service issues or improvements to your Team Leader. Essential Requirements: * Security Clearance: Must have or be able to obtain SC clearance. * Nationality: Must be a UK National with a UK passport. * Availability: Must join the out-of-hours (OOH) rota and standby. * Driving Licence: Must have a full, clean driving licence. * Experience: Minimum of 2 years' experience in a PC field service or PC field workshop environment. * Technical Skills: Proficient in diagnosing, troubleshooting, supporting, and repairing hardware, including complex laptop break/fix repairs. *Certifications: Accredited or willing to undergo training for HP and Dell desktop and laptop support. This role requires a proactive and detail-oriented individual who can manage multiple tasks efficiently while maintaining high service standards. If you meet the essential requirements and are ready to join a dynamic team, we encourage you to apply. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Group GRC Lead Permanent Salary: Between £75,000 - £80,000 per annum Location: Leeds Working Arrangement: Hybrid - 2 days in office per week Your new company I'm currently looking for a GRC Lead to report into the CISO of an international law firm. This role can be completed on a hybrid basis from offices in Leeds, Birmingham, Cardiff or London. The ideal candidate will have experience of 3rd party Governance Risk and Compliance management (clients, suppliers, vendors), people management experience, and a go-getter, enthusiastic and engaging personality. Your new role will involve Reporting to the CISO (and C-suite in general) on the current state of the firm's Cyber Security from a Governance Risk and Compliance perspective Assisting in the identification and support of 3rd party compliance requirements Managing a small team of IT compliance analysts Spearheading an international Cyber Security Awareness programme Implementing NIST and maintaining ISO27001 certification Maintaining a contemporary knowledge of current threats and cyber trends 3rd party and internal risk management Fostering a risk aware culture among stakeholders and across the firm Providing strategic advice and input on the firm's cyber security strategy What you'll need to succeed Proven experience of 3rd party GRC leadership work, ideally in legal or professional services, but large-scale complex organisations will work too Line management experience A go-getter, engaging and enthusiastic personality Experience implementing NIST would be useful Strong Governance Risk and Compliance (GRC) knowledge, understanding and skill set Excellent leadership ability and communication skills Strong stakeholder engagement and management ability What you'll get in return Between £75,000 - £80,000 per annum 10% discretionary bonus 26 days annual leave - Buy and Sell Scheme Private health care More great benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Application Support Engineer (Finance Systems) Balborough, Chesterfield Up to £48,000 Your new role My client is currently recruiting for an Application Support Engineer to specialise in supporting Finance Applications. Operating at the 3rd line level of Application Support, you will play a vital role in the IT Operations Team. Your role will be split in dealing with Incidents (30%), Problems (20%), working on Projects (30%) and looking at Service Improvements (20%). They are looking for energetic, fun, and skilled IT professionals who want to be part of their next stage in business and technology transformation, because technology plays an important role in how they operate - and they have the ambition and a plan to develop their capabilities even further. The role is based onsite in Balborough (near Chesterfield) but comes with 2 days home working once you pass probation. There is an on out hours on call rota (one week in nine). Responsibilities Developing an excellent understanding of business processes that are required to support technology in order to solve problems and make improvements. Perform regular system monitoring to verifying the integrity and availability of appropriate software resources and processes for users. Perform regular security and performance monitoring activity, implementing and responding to established alerts, to quickly identify possible intrusions and performance issues. Participate in Incident and Problem resolution, including identification, diagnosis and root cause analysis ensuring rapid resolution and minimal impact on services and data integrity. Actively and openly communicate risks, operational problems and incidents accurately ascertaining business impact and escalating where appropriate. Respond to request for support in a timely fashion to meet overall service levels ensure the quality of customer service. Follow appropriate controls over implementations and changes, maintaining the appropriate level of documentation, to ensure adherence to common process and reference resources are created to describe application changes. Identifying gaps in services and highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services. Championing service transitions from projects. Experience needed Experience in implementing and supporting applications at the 3rd line level Ability to understand business processes and operate cross-functionally to resolve technical problems for application software in areas such as: Finance, Supply Chain, Warehousing, HR, Technical and Reporting An interest in supporting finance systems. (This role could be suitable for someone who used to work in a finance team and now wants to work in IT). Curious about finance systems. Some basic server technical skills, including SQL Databases (SQL queries to analyse data) T-SQL Strong Analytical and presentation skills Good customer service skills Good stakeholder management skills Flexible and able to make good judgement, where applicable Able to influence and convince users even at Management level with new ideas and proposals to improve business procedures and IT Systems Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Your new company Public sector organisation based in Glasgow. They provide a crucial service to end users and have a fantastic reputation as an employer of choice within the Glasgow market. Focussing on providing the best possible experience, they are looking to bring in an experience Service Designer to their busy team. Your new role As a Service Designer, you will focus on designing and improving services to enhance the experience of our end users. You will conduct user research to gather insights and understand user behaviors, needs, and motivations. By developing user personas, journey maps, and service blueprints, you will visualize and communicate the user experience effectively. Collaborating with stakeholders, you will define service design strategies that align with business goals. You will prototype and test service concepts, iterating based on user feedback. Facilitating workshops and co-creation sessions with users and stakeholders will be a key part of your role, generating innovative ideas and solutions. Additionally, you will create detailed service design documentation, including wireframes, process flows, and interaction models. Advocating for user-centered design principles and best practices within the organization, you will play a crucial role in driving user satisfaction and engagement. What you'll need to succeed The ideal candidate will have experience of the following: Proven experience in service design, user experience design, or a similar role. Strong skills in user research, prototyping, and usability testing. Excellent communication and collaboration skills. Ability to think strategically and creatively to solve complex problems. Proficiency in design tools such as Sketch, Figma, or Adobe XD. Experience in creating user personas, journey maps, and service blueprints. Ability to facilitate workshops and co-creation sessions with users and stakeholders. Strong documentation skills, including wireframes, process flows, and interaction models. Advocacy for user-centered design principles and best practices within an organization. What you'll get in return £200 - £300 Per day (Inside IR35) Mostly Remote working (1 day per month in office in Glasgow) Public Sector Experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Your new company I am currently supporting a local organisation to recruit a SAP Master Data Controller to support with process requests for material masters within SAP and maintain production Master Data. The role is based in Swansea and requires 5 days a week on site with occasional flexibility to work from home. Your new role You will be responsible for the creation of material masters on SAP, periodic Master Data mass changes and maintenance of the data tables. You will also be creating info-records and source lists, ensuring all Master Data changes are made in a timely manner, as well as monthly reporting of samples produced/sent and generated quickly. This vacancy is offering £30,000 - £40,000 per annum dependent on experience. For those with a more junior skill set that have a solid aptitude to pick up new skills quickly but only a small amount of exposure to SAP or Master Data, please do still consider applying. What you'll need to succeed -Analytical skills -Good product knowledge -Master Data Management -Experience working with SAP and the integration of production master data with the other modules -Understanding the basic principles of MRP *please note that sponsorship cannot be provided for this vacancy* What you'll get in return -A competitive salary of £30,000-£40,000 per annum -Access to a 24/7 Employee Assistance Programme -25 days annual leave plus bank holiday -An extra day of annual leave every year with the business for 5 years -Free parking on site -Free electrical chargers available on site -Rewards programme - access to 1000s of discounts with various retailers What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

SC Network Engineer Contract - Paying up to £350 Per Day, Inside IR35, Mainly Remote Working (Based in South Wales) Your new company You will be working with a leading organisation that is based in South Wales. Your new role Working as a Network Engineer, you will be involved in the management and monitoring of Sophos Firewall appliances across a distributed network, fulfilment of day-to-day web Proxy and Firewall rule ticketed service requests and incident/problem management of availability issues across the appliances. What you'll need to succeed In-depth knowledge of Sophos products, including endpoint protection, Firewall, and encryption. Proficiency in managing and configuring network infrastructure. Experience with Firewall setup, management, and troubleshooting. Understanding of Cyber Security principles and practices. Ability to manage and maintain IT infrastructure. What you'll get in return You will get the opportunity to work with a leading organisation that is based in South Wales. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.