Technical Support Engineer Location: Blackpool Salary: £28,000 - £33,000 + Benefits 37 hours a week, 09:00-17:30 Monday to Thursday, 09:00-17:00 Friday. Holidays 25 days Job Description: Our client is one of the UK's most successful distributors of CCTV, IP, Access Control and Intruder Detection solutions. Headquartered in Bracknell, Berkshire, the company operates throughout the UK at its distribution and service centres in Ashton and Blackpool. Who we're looking for We are looking for a technical Support Engineer to join our support team and provide in depth customer support on a range of products and technologies. The individual we are looking for will ideally have a proven track record with specific experience of working with more complex intrusion detection systems. Support of CCTV, networking products and access control will also feature as requirements of the role. Key aspects of the role to will be provide specific guidance on configuration and set-up of equipment helping our customers to understand and adapt to new products quickly. Logical thinking, based on a sound understanding of underlying principles, will be required to assist in efficient diagnosing and rectifying of issues. Another important element of the role lies within system design our customer's specific requirements will need to be determined and then using the broad range of electronic security equipment available through, the design of a 'best fit' solution will be created to meet this need. The role is office based, with support provided to our customers over the phone and by email with other tools allowing for remote support. Requirements include: . Excellent communication skills . Ability to learn new concepts easily . Proven technical experience . Excellent computer skills . Technical qualification desired
18/09/2024
Full time
Technical Support Engineer Location: Blackpool Salary: £28,000 - £33,000 + Benefits 37 hours a week, 09:00-17:30 Monday to Thursday, 09:00-17:00 Friday. Holidays 25 days Job Description: Our client is one of the UK's most successful distributors of CCTV, IP, Access Control and Intruder Detection solutions. Headquartered in Bracknell, Berkshire, the company operates throughout the UK at its distribution and service centres in Ashton and Blackpool. Who we're looking for We are looking for a technical Support Engineer to join our support team and provide in depth customer support on a range of products and technologies. The individual we are looking for will ideally have a proven track record with specific experience of working with more complex intrusion detection systems. Support of CCTV, networking products and access control will also feature as requirements of the role. Key aspects of the role to will be provide specific guidance on configuration and set-up of equipment helping our customers to understand and adapt to new products quickly. Logical thinking, based on a sound understanding of underlying principles, will be required to assist in efficient diagnosing and rectifying of issues. Another important element of the role lies within system design our customer's specific requirements will need to be determined and then using the broad range of electronic security equipment available through, the design of a 'best fit' solution will be created to meet this need. The role is office based, with support provided to our customers over the phone and by email with other tools allowing for remote support. Requirements include: . Excellent communication skills . Ability to learn new concepts easily . Proven technical experience . Excellent computer skills . Technical qualification desired
Product and Compliance Engineer Location: Bracknell, Berkshire Salary: £37,500 to £42,500 + Benefits We are looking for a Vista Product and Compliance Engineer to join our experienced product team. Vista are the in-house electronic security brand for Security, one of the UK's leading security systems distributors. This role involves working within our Vista product team and focus on ensuring CE compliance & conformance from our manufacturing partners. You will be involved with our new product roadmap, product creation and launch process. Product documentation creation and specification validation is another key part of this role, with this aspect there is an opportunity to be hands on and become familiar with our product range. Experience in a compliance or previous security/technical product role would be advantageous, Our vacancy is as a result of a team member retiring and we have the opportunity for an orderly handover with their expertise shared. This is a great opportunity for someone eager to expand their knowledge and advance their career by working with a diverse array of products and partners, while learning from our experienced team. We are seeking an individual with an interest in technology and well organised to manage the documentary and compliance elements of this role. The ideal candidate will have previous experience in a relevant technical field. You should have a keen eye for detail, be well organised with an analytical and methodical approach to your work. Good communication is key, and you must be able to communicate effectively at all levels. Hours of work - 37 Monday -Thursday Friday 0900 - 1700 25 days annual holiday. Pension and life assurance - up to 6% Norbain matched contribution. Membership of company profit sharing scheme.
18/09/2024
Full time
Product and Compliance Engineer Location: Bracknell, Berkshire Salary: £37,500 to £42,500 + Benefits We are looking for a Vista Product and Compliance Engineer to join our experienced product team. Vista are the in-house electronic security brand for Security, one of the UK's leading security systems distributors. This role involves working within our Vista product team and focus on ensuring CE compliance & conformance from our manufacturing partners. You will be involved with our new product roadmap, product creation and launch process. Product documentation creation and specification validation is another key part of this role, with this aspect there is an opportunity to be hands on and become familiar with our product range. Experience in a compliance or previous security/technical product role would be advantageous, Our vacancy is as a result of a team member retiring and we have the opportunity for an orderly handover with their expertise shared. This is a great opportunity for someone eager to expand their knowledge and advance their career by working with a diverse array of products and partners, while learning from our experienced team. We are seeking an individual with an interest in technology and well organised to manage the documentary and compliance elements of this role. The ideal candidate will have previous experience in a relevant technical field. You should have a keen eye for detail, be well organised with an analytical and methodical approach to your work. Good communication is key, and you must be able to communicate effectively at all levels. Hours of work - 37 Monday -Thursday Friday 0900 - 1700 25 days annual holiday. Pension and life assurance - up to 6% Norbain matched contribution. Membership of company profit sharing scheme.
Technical Product Engineer Location: Ashton Under Lyne Salary: £37,500 to £42,500 + Benefits We are pleased to announce an opening for a Technical Product Engineer to join our experienced Vista product team. Vista are the in-house electronic security brand for our Security, one of the UK's leading security systems distributors. This role involves managing our extensive range of CCTV and security solutions. Its a fantastic opportunity for someone eager to expand their knowledge and advance their career by working with a diverse array of products and partners, while learning from our seasoned team of engineers. We are seeking an individual with a strong interest in technology, particularly in electronics, computing and networking. The ideal candidate will have technical qualifications and previous experience in a relevant technical field. You should have a keen eye for detail, be well organised with an analytical and methodical approach to your work. Good communication is key, and you must be able to communicate effectively at all levels. More detail on the role is below: PRODUCT TECHNOLOGY COVERED . IP/Analogue/Software/App/Mechanical. TESTING . Product evaluation and testing. . Test product performance against specification and requirement. . Test conformance and compatibility with 3rd party systems. . Identify issues, consider solutions and work to resolve. IMPROVE . Provide feedback for product improvement by collaborating with product. developers and the inhouse product team. DOCUMENT . Create technical documentation/media to help our customers. . Track and log activity and product changes/versions. EDUCATE . Work with the product team to ensure awareness of features and functionality. . Collaborate with other departments for feedback and understand new requirements/feature requests. Hours of work - 37 Monday -Thursday Friday 0900 - 1700 25 days annual holiday. Pension and life assurance - up to 6% Norbain matched contribution. Membership of company profit sharing scheme.
13/09/2024
Full time
Technical Product Engineer Location: Ashton Under Lyne Salary: £37,500 to £42,500 + Benefits We are pleased to announce an opening for a Technical Product Engineer to join our experienced Vista product team. Vista are the in-house electronic security brand for our Security, one of the UK's leading security systems distributors. This role involves managing our extensive range of CCTV and security solutions. Its a fantastic opportunity for someone eager to expand their knowledge and advance their career by working with a diverse array of products and partners, while learning from our seasoned team of engineers. We are seeking an individual with a strong interest in technology, particularly in electronics, computing and networking. The ideal candidate will have technical qualifications and previous experience in a relevant technical field. You should have a keen eye for detail, be well organised with an analytical and methodical approach to your work. Good communication is key, and you must be able to communicate effectively at all levels. More detail on the role is below: PRODUCT TECHNOLOGY COVERED . IP/Analogue/Software/App/Mechanical. TESTING . Product evaluation and testing. . Test product performance against specification and requirement. . Test conformance and compatibility with 3rd party systems. . Identify issues, consider solutions and work to resolve. IMPROVE . Provide feedback for product improvement by collaborating with product. developers and the inhouse product team. DOCUMENT . Create technical documentation/media to help our customers. . Track and log activity and product changes/versions. EDUCATE . Work with the product team to ensure awareness of features and functionality. . Collaborate with other departments for feedback and understand new requirements/feature requests. Hours of work - 37 Monday -Thursday Friday 0900 - 1700 25 days annual holiday. Pension and life assurance - up to 6% Norbain matched contribution. Membership of company profit sharing scheme.