Syntax Consultancy

1st Line IT Support Permanent Norwich (Hybrid) £25,000 - £29,000 (DOE) 1st Line IT Support Technician needed for a hybrid remote permanent position based near Norwich (Norfolk). Start ASAP ideally Jan/Feb 2025. A chance to join an established + growing IT services business. Previous IT Service Desk/Helpdesk experience strongly preferred. Key skills, experience + tasks include: 1st line technical support for Windows/Microsoft technical environments. Logging calls, troubleshooting, diagnosis + IT problem resolution to 1st line level. Providing remote IT support for end-users, escalating calls were necessary + managing IT incidents within agreed SLAs. Full UK Driving licence and own transport preferred. Experience of IT Services/Managed Services/Outsourced businesses would be a bonus. Technical Environment: Windows, AD, O365, desktop PCs, laptops, mobile devices, DNS/DCHP, VPNs, Firewalls, Macs, Linux, web hosting, IP phone systems. Benefits: £25k-29k Salary (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!

Portfolio Delivery Manager Permanent Nottinghamshire (Hybrid) £42,500- £47,500+ Benefits An experienced Portfolio Delivery Manager wanted for an excellent permanent opportunity in the Nottinghamshire area. This is a hybrid working role, with the expectation of 2 days a week in the office. Immediate start, ideally in January/February 2025. Benefits include: pension scheme with an employer contribution of approx. 29% + 27.5 days Holiday + on site free parking + exclusive employee discounts + much more! This is a fantastic opportunity to join a leading organisation in the environmental restoration sector, where you can make a real impact while developing your career. Key skills and experience include: Proven experience in portfolio management is essential. Ensure portfolio delivery aligns with strategic objectives & supports cross-organizational outcomes. Oversee program & project delivery, including governance and assurance. Lead & advocate for change management to drive adoption of new portfolio practices. Provide timely, insightful program & project updates to senior leadership, stakeholders etc. Manage & prepare reports for the Procurement Programme Board, identifying & escalating risks & issues. Program & project delivery with a focus on governance and assurance. Leading and managing a cross-functional procurement portfolio, ensuring controlled delivery through effective program, project, and portfolio services. Desirable: PRINCE2, MoR, MSP or equivalent certifications, budget management, APM, and experience with Axelos best practices.

2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an established IT Services business with hybrid remote working available following successful completion of your probation period. Benefits: £28-36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more! Key skills, experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. Experience with IT Managed Services (MSP) outsourced companies preferred. Full UK Driving Licence and own transport. Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DCHP, Routers, Switches, VPN configuration, Firewalls, SharePoint, Azure AD.

Web Project Manager Norfolk (Hybrid) Permanent £26,000 - £30,000 (DOE) + Bonus & Benefits We are looking for an organised Web Project Manager to join a dynamic and accomplished team as you undertake new projects. This is an excellent opportunity to join a well-established and growing IT services company. The ideal candidate will have a proven track record in Project Management/Project Administration. The position offers the flexibility of hybrid work arrangements following the successful completion of the probation period, with an ideal start date of January/feburary 2025. Key skills, experience + tasks include: Demonstrated expertise in project management and project administration. Strong organisational and analytical skills. Ensure a clear understanding of objectives to provide optimal technical advice. Prepare project proposals and estimates in collaboration with the technical team. The ability to manage and prioritise workload for a team of developers. Confident in Testing deliverables against project briefs for client sign-off. Highly desirable: Prince2, experience with UX optimisation, an understanding of digital marketing, business process and workflows.

IT Business Development Executive Permanent Norfolk (Hybrid) £26k-£36k + Benefits A Business Development Executive wanted for a permanent role near the Norwich, Norfolk area. This role offers the opportunity to join a dynamic and supportive team, contributing to the growth and expansion of the business. This is an excellent opportunity to join a well-established IT services company. Hybrid working available following the successful completion of the probation period, with an ideal start date of January 2025. Key skills, experience + tasks include: You will interact with a diverse range of businesses & collaborate across the full range of products & services therefore business development experience is vital. Drive new business sales from prospecting to closing. Maximize brand exposure at networking events whilst maintaining ongoing account relationships. The ability to upsell products/services to existing customers. Work closely with the business development director to meet KPIs. Highly desirable: experience working within digital agencies or IT technology. Benefits include: 33 days holiday (BHs included) + pension + profit share + private healthcare + 24/7 gym + free parking + enhanced maternity/paternity + much more!