IT Support Specialist (Permanent, Onsite) Location: Kundl, Austria Are you a tech-savvy professional with a passion for solving complex IT challenges? Join our team in Kundl, Austria, as a Permanent IT Support Specialist , where you'll play a pivotal role in supporting end-users with cutting-edge technology in a dynamic and friendly work environment. Your Responsibilities Provide first- and second-level technical support, addressing hardware, software, and mobile device issues. Deliver prompt and effective assistance to end-users through calls, tickets, and direct interaction. Ensure accurate documentation of incidents and requests in the Service Now ticketing system. Create, maintain, and use knowledge base articles to enhance efficiency. Conduct IT onboarding sessions for new employees. Actively contribute to continuous improvement initiatives. What We're Looking For Languages: Fluent in German and English (additional languages are a bonus). Experience: Experience in a similar IT support role. Skills: Strong analytical and problem-solving abilities. Exceptional communication skills and customer orientation. Attention to detail with the ability to handle multiple stakeholders and tasks. Self-motivated, organized, and capable of prioritizing tasks independently. A team player with a supportive and collaborative attitude. Experience in regulated IT environments (eg, GxP) is an advantage. Additional Requirement: A criminal record certificate not older than three months is mandatory. What We Offer A diverse range of tasks, projects, and responsibilities. Opportunities for personal and professional growth. Competitive salary and comprehensive benefits. Employee Perks: Birthday, wedding, and newborn surprise vouchers. Referral rewards via the "Fishing for Friends" program. Complimentary refreshments in the office. Company-sponsored events fostering a friendly and international atmosphere.
10/01/2025
Full time
IT Support Specialist (Permanent, Onsite) Location: Kundl, Austria Are you a tech-savvy professional with a passion for solving complex IT challenges? Join our team in Kundl, Austria, as a Permanent IT Support Specialist , where you'll play a pivotal role in supporting end-users with cutting-edge technology in a dynamic and friendly work environment. Your Responsibilities Provide first- and second-level technical support, addressing hardware, software, and mobile device issues. Deliver prompt and effective assistance to end-users through calls, tickets, and direct interaction. Ensure accurate documentation of incidents and requests in the Service Now ticketing system. Create, maintain, and use knowledge base articles to enhance efficiency. Conduct IT onboarding sessions for new employees. Actively contribute to continuous improvement initiatives. What We're Looking For Languages: Fluent in German and English (additional languages are a bonus). Experience: Experience in a similar IT support role. Skills: Strong analytical and problem-solving abilities. Exceptional communication skills and customer orientation. Attention to detail with the ability to handle multiple stakeholders and tasks. Self-motivated, organized, and capable of prioritizing tasks independently. A team player with a supportive and collaborative attitude. Experience in regulated IT environments (eg, GxP) is an advantage. Additional Requirement: A criminal record certificate not older than three months is mandatory. What We Offer A diverse range of tasks, projects, and responsibilities. Opportunities for personal and professional growth. Competitive salary and comprehensive benefits. Employee Perks: Birthday, wedding, and newborn surprise vouchers. Referral rewards via the "Fishing for Friends" program. Complimentary refreshments in the office. Company-sponsored events fostering a friendly and international atmosphere.
Role: UKG Cluster Lead Location: EMEA (Remote) Key Requirements: Proven experience in at least one successful global deployment of UKG Pro (formerly Dimensions), with a deep understanding of the platform's functionalities and capabilities. 10+ years of experience in global Kronos cloud deployments, with a track record of at least 3 successfully completed projects. 15+ years of expertise in the end-to-end Workforce Management (WFM) domain, covering pre-scheduling, scheduling, timekeeping, and seamless integration with payroll systems. Strong knowledge of WFM best practices, system architecture, and process optimization to support enterprise-scale operations. Ability to collaborate with cross-functional teams, including HR, payroll, and IT, to ensure successful implementation and post-deployment support. Experience with troubleshooting and resolving complex WFM issues and delivering high-quality solutions in a fast-paced environment.
03/01/2025
Contractor
Role: UKG Cluster Lead Location: EMEA (Remote) Key Requirements: Proven experience in at least one successful global deployment of UKG Pro (formerly Dimensions), with a deep understanding of the platform's functionalities and capabilities. 10+ years of experience in global Kronos cloud deployments, with a track record of at least 3 successfully completed projects. 15+ years of expertise in the end-to-end Workforce Management (WFM) domain, covering pre-scheduling, scheduling, timekeeping, and seamless integration with payroll systems. Strong knowledge of WFM best practices, system architecture, and process optimization to support enterprise-scale operations. Ability to collaborate with cross-functional teams, including HR, payroll, and IT, to ensure successful implementation and post-deployment support. Experience with troubleshooting and resolving complex WFM issues and delivering high-quality solutions in a fast-paced environment.
UKG Technical Architect - Contract - Fully Remote in Europe Robson Bale are looking for a UKG Technical Architect to come on board for an initial 6 month, fully remote contract 6 months, market rate Key Requirements: Proven experience in at least one successful global deployment of UKG Pro (formerly Dimensions), with a deep understanding of the platform's functionalities and capabilities. 10+ years of experience in global Kronos cloud deployments, with a track record of at least 3 successfully completed projects. 15+ years of expertise in the end-to-end Workforce Management (WFM) domain, covering pre-scheduling, scheduling, timekeeping, and seamless integration with payroll systems. Strong knowledge of WFM best practices, system architecture, and process optimization to support enterprise-scale operations. Ability to collaborate with cross-functional teams, including HR, payroll, and IT, to ensure successful implementation and post-deployment support. Experience with troubleshooting and resolving complex WFM issues and delivering high-quality solutions in a fast-paced environment.
03/01/2025
Contractor
UKG Technical Architect - Contract - Fully Remote in Europe Robson Bale are looking for a UKG Technical Architect to come on board for an initial 6 month, fully remote contract 6 months, market rate Key Requirements: Proven experience in at least one successful global deployment of UKG Pro (formerly Dimensions), with a deep understanding of the platform's functionalities and capabilities. 10+ years of experience in global Kronos cloud deployments, with a track record of at least 3 successfully completed projects. 15+ years of expertise in the end-to-end Workforce Management (WFM) domain, covering pre-scheduling, scheduling, timekeeping, and seamless integration with payroll systems. Strong knowledge of WFM best practices, system architecture, and process optimization to support enterprise-scale operations. Ability to collaborate with cross-functional teams, including HR, payroll, and IT, to ensure successful implementation and post-deployment support. Experience with troubleshooting and resolving complex WFM issues and delivering high-quality solutions in a fast-paced environment.
Pega LBA - Freelance - Hybrid/Netherlands Robson Bale are looking for a Pega LBA for an initial 3 month contract in the Netherlands. 3 months, market rate This is what your job looks like: As a Lead Business Architect in a Pega DevOps team, you will be responsible for designing, analysing, and implementing strategic business processes using Pega software. We use an Agile way of working, you will work closely with various departments and stakeholders to understand business needs and develop solutions. You know how to connect business requirements and Pega capabilities. We work together with our Pega System Architects to enhance efficiency, reduce costs, and optimize the customer experience. Your qualities: You are proactive, eager to learn, creative and like working together. You know your way around complex environments and can make difficult decisions when necessary. You know how to inspire others and want to continue to improve yourself as a Pega professional within the organization. Additionally, you have: Higher education level, towards computer science. Multiple years' experience in design and implementation of PRPC-based solutions in a leadership role. You are Pega Certified Business Architect. Optimizing business processes in the context of Pega functionality. Good understanding of Agile, Design Thinking and Value Stream Mapping. Good communication skills in English. Financial domain knowledge. 3 months, market rate Pega LBA - Freelance - Hybrid/Netherlands
16/12/2024
Contractor
Pega LBA - Freelance - Hybrid/Netherlands Robson Bale are looking for a Pega LBA for an initial 3 month contract in the Netherlands. 3 months, market rate This is what your job looks like: As a Lead Business Architect in a Pega DevOps team, you will be responsible for designing, analysing, and implementing strategic business processes using Pega software. We use an Agile way of working, you will work closely with various departments and stakeholders to understand business needs and develop solutions. You know how to connect business requirements and Pega capabilities. We work together with our Pega System Architects to enhance efficiency, reduce costs, and optimize the customer experience. Your qualities: You are proactive, eager to learn, creative and like working together. You know your way around complex environments and can make difficult decisions when necessary. You know how to inspire others and want to continue to improve yourself as a Pega professional within the organization. Additionally, you have: Higher education level, towards computer science. Multiple years' experience in design and implementation of PRPC-based solutions in a leadership role. You are Pega Certified Business Architect. Optimizing business processes in the context of Pega functionality. Good understanding of Agile, Design Thinking and Value Stream Mapping. Good communication skills in English. Financial domain knowledge. 3 months, market rate Pega LBA - Freelance - Hybrid/Netherlands
