Robert Walters

We have a fantastic opportunity for an Enterprise Account Executive to join our Digital Media team focused on Document Cloud based in Shoreditch, London. Document Cloud business is focused on Productivity, think any time you interact with any retailers, insurance companies, Public Sector organisations most will result in documents electronically confirming the discussion, some requiring digital signature in many cases these organisations want to use AI and API's to automate the way their workers work - our client is a key consideration in this! our client's Digital Media focuses on advancing ground-breaking content and driving the digital transformation of industries! It provides tools and services that enable individuals, small businesses, and enterprises to create, publish, promote, manage and monetise their content anywhere through the our client Creative Cloud and Document Cloud. What you'll Do This is an exciting opportunity to drive transformational change working with a number of our client's customers to build strategic and long-term partnerships for a better digital future! You will be tasked with: Planning and prioritising sales activities across these customer accounts to identify growth opportunities. You will run your business as if it were your own in true collaboration with customers and colleagues. Your focus will be on helping your customer organisation to achieve their strategic objectives. This will be achieved through the use of analytical and selling skills to understand the customer, their business requirements, and to then build a value proposition based on their needs Delivering online or face to face presentations and demonstrations and coordinate internal resources as needed to help customers succeed and understand their our client needs with a upsell outcome Create and manage a sales pipeline of new business which consistently delivers above expectation results - managing, updating and closing pipeline is key Maintain and develop existing customers through appropriate personalised value propositions, relevant internal engagements, and ethical sales methods to optimise quality of, customer engagement and experience therefore accelerating business growth Conduct oneself in a highly professional and ethical manner, embracing behaviours that enhance the reputation of the company. Act with integrity at all times. Collaborate with Presales, Professional Services, Product Marketing, Marketing and CSM resources to effectively engage with the customer and maximise their experience. Skills: Monitor and report on market and competitor activities and provide relevant feedback Work with Partners and our client's Ecosystem to deliver digital impact and services needs What you need to succeed Candidates should have a track record of successful business to business sales experience, with an understanding of the end-to-end sales cycle management from prospecting to closing (MEDDIC). You will have the ability to call within all levels of an organisation, identifying decision makers, and building long-term customer relationships by establishing trust and credibility. You will: Be highly motivated, professional, content and goal-oriented with excellent listening skills. Driven to win customers interest in our client and our market leading technology Build pipeline through individual prospecting, lead qualifying, and cross-selling/up-selling into our customer base as well as targeting potential new logos Have high ethics, integrity, and humility with a team mentality; be able to coordinate virtual teams and resources for the most effective customer experience of our client The ability to positively challenge ways of working to help drive innovation across the business. We want someone who is going to push and strive to make us even better at what we do. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Our client is seeking a highly skilled Vendor Manager to support their ambitious Business Transformation Programme. This role, based in Dublin ( 2 days a week in office) , offers the opportunity to work within a dynamic environment where your expertise in IT Category and Commercial Models will be highly valued. You will be responsible for managing all vendor relationships within the remit of the Business Transformation Programme, ensuring clear, consistent and sensitive communication with vendor teams. This is an exciting opportunity to contribute to strategies designed to enhance value for money, negate inflationary risk and increase vendor delivery efficiency throughout the programme. . Opportunity to work on an ambitious Business Transformation Programme . Key role managing all vendor relationships within the programme . Contribute to strategies enhancing value for money and increasing vendor delivery efficiency What you'll do: As a Vendor Manager, you will play a pivotal role in our client's Business Transformation Programme. Your primary responsibility will be managing all vendor relationships within the programme. This involves supporting the transformation teams in clearly expressing their needs to vendors, familiarising yourself with existing contract terms, negotiating new supply contracts, and serving as a contractual reference point. Additionally, you will track and report on contracting pipeline progress and contribute to strategies aimed at enhancing value for money and increasing vendor delivery efficiency. . Support the Business Transformation teams in expressing what is needed of the Vendor teams . Familiarise yourself with existing contract terms and commercial mechanisms . Negotiate, edit, risk assess and manage new supply contracts with Vendors . Serve as the contractual reference point for all Business Transformation associated engagements with third parties . Draft and edit contracts of supply using agreed templates . Track and report on contracting pipeline and contract delivery progress . Contribute to strategies designed to enhance value for money and increase vendor delivery efficiency What you bring: The ideal candidate for this Vendor Manager position brings strong business expertise in IT Category management, particularly around Supplier Capabilities, Commercial models, and Product environments. You have proven experience executing complex multi-faceted contracts in an agile manner within large multi-vendor Business Transformation programmes. Your ability to manage complex strategic and commercial requirements between Programme team and vendors sets you apart. A track record of decision-making capability and delivery against key metrics is essential. Lastly, your strong relationship management skills enable you to influence decision making with senior stakeholders. . Strong business expertise in IT Category management . Understanding of Supplier Capabilities, Commercial models, and Product environments . Proven ability to execute complex multi-faceted contracts in an agile manner . Experience managing complex strategic and commercial requirements between Programme team and vendors . Track record of decision-making capability and delivery against key metrics . Strong relationship management skills What sets this company apart: Our client is renowned for its commitment towards innovation and transformation. They offer a dynamic and supportive work environment where your contributions are valued and rewarded. Their Business Transformation Programme is an ambitious initiative, providing you with the opportunity to make a significant impact while developing your skills and expertise in vendor management. What's next: Ready to take the next step in your career? Don't miss this exciting opportunity! Apply today by clicking on the link. We look forward to receiving your application! We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.

AWS Cloud Product Manager - JP Morgan - Glasgow - Consultancy opportunity - Hybrid We are seeking an AWS Cloud Product Manager, preferably from a banking or other regulated industry, to join JP Morgan in Glasgow on a consultancy basis via Robert Walters Outsourcing. The ideal candidate will have a strong understanding of cloud engineering and recent experience as a Product Manager. As a Product Manager at JP Morgan Chase in the Corporate Cloud Platform team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. utilising your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Participate in defining the product roadmap and backlog Liaising with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines Participating in the quarterly planning process with engineering teams Refine features requests in partnership with engineering teams Understanding of Public Cloud providers and capabilities especially AWS Required qualifications, capabilities, and skills Formal training or certification in product management concepts and advanced applied experience Advanced Knowledge of the product development life cycle, design and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience with Jira, Jira Align, Confluence Strong communication skills AWS Cloud Practitioner (or higher) certification Demonstrated prior experience working in a highly matrixed, complex organization Google Cloud & AWS experience *Please note this role is working on a hybrid model of 3 days office based and up to 2 days wfh. You'll require your own device when wfh.* We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.

Digital Technology Manager Salary : £40,000 to £45,000 Location : Birmingham Our client is seeking a Digital Technology Manager to lead the strategic development and oversight of all ICT systems across their educational institution. This role offers an exciting opportunity to ensure the efficiency and reliability of the school's computer network and Wi-Fi for all users, provide effective technical support, and manage the security of the network and data. The successful candidate will also play a key role in supporting the school as it transitions to new platforms such as Microsoft 365 and Arbor within the Cloud. Lead strategic development of ICT systems Ensure efficiency and reliability of computer network and Wi-Fi Manage network security and data What you'll do: As a Digital Technology Manager, you will be at the forefront of leading strategic development across all ICT systems. Your role will involve providing effective technical support to all users, ensuring that everyone can access and use our systems efficiently. You will be responsible for maintaining network security, managing relationships with third-party IT service providers, overseeing backup systems, disaster recovery contingencies, and managing our MIS system. Your expertise will be crucial in identifying, planning, and costing future developments and upgrades within agreed budgets. Lead the strategic development of all ICT systems across the school and sixth form centre. Provide effective technical support for all users. Have responsibility for the security of the network and data across the school and sixth form centre. Support the school as it onboards onto the academy trust shared Microsoft 365 tenant as part of the SCEP project. Support the school as it transitions MIS to Arbor within the Cloud. Manage relationships with third-party IT service providers. Oversee backup systems and disaster recovery contingencies. Manage the school's MIS system, ensuring all upgrades and relevant patches are installed. Identify, plan, and cost future developments and upgrades of the ICT infrastructure within agreed budgets. What you bring: As a Digital Technology Manager, your proven experience in managing ICT systems will be invaluable. You bring strong knowledge of platforms like Microsoft 365 and Google Workspace along with your ability to provide effective technical support. Your experience in managing network security and data protection will ensure our systems are secure. Your skills in managing relationships with third-party IT service providers will help us maintain efficient operations. Your knowledge of backup systems, disaster recovery contingencies, and experience in managing MIS systems will contribute significantly to our operations. Your ability to identify, plan, and cost future developments within agreed budgets will be crucial in this role. Proven experience in managing ICT systems. Strong knowledge of Microsoft 365, Google Workspace, and other relevant platforms. Ability to provide effective technical support. Experience in managing network security and data protection. Experience in managing relationships with third-party IT service providers. Knowledge of backup systems and disaster recovery contingencies. Experience in managing MIS systems. Ability to identify, plan, and cost future developments within agreed budgets. What sets this company apart: Our client is a prestigious educational institution committed to safeguarding and promoting the welfare of children and young people. They offer a supportive and inclusive environment that values the contribution of all staff. They are dedicated to providing excellent education and fostering a love for learning among their students. This is an exciting opportunity to join a team that is passionate about making a difference in the lives of young people. What's next: If you're ready to make a significant impact on our ICT systems and contribute to an enriching learning environment, we'd love to hear from you! Apply today by clicking on the link! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Our client is looking for a Customer Success Manager to join their London based team. They are a market-leading AI-powered platform revolutionising the way companies handle and analyse their legal and compliance documents. Using advanced machine learning, our client empowers teams with deeper, faster insights, helping them make more informed decisions in a competitive landscape. We are a team of innovators and problem-solvers, committed to reshaping the future of document analysis. Role Overview: As a Customer Success Manager at our client, you will play a key role in ensuring our clients maximise the value from our solutions. You will be responsible for onboarding new clients, guiding them through their journey, and ensuring they are well-supported to reach their goals. This role requires a combination of technical understanding, an analytical mindset, and outstanding people skills to communicate complex insights effectively to diverse audiences. You will be our clients' advocate, ensuring they have an exceptional experience at every touchpoint. Key Responsibilities: Client Onboarding and Training: Facilitate smooth onboarding experiences, helping new clients get started with our products and quickly see the benefits. Client Relationship Management: Develop and maintain strong, long-lasting relationships with clients, acting as a trusted advisor to understand their needs and challenges. Technical Support and Troubleshooting: Use your understanding of our client's products to help clients navigate any issues, ensuring they feel supported and informed. Product Advocacy: Educate clients on the full capabilities of our client's offerings, staying up-to-date on product updates and ensuring clients understand how to leverage them. Customer Feedback: Act as a voice of the customer, collecting feedback and sharing insights with internal teams to drive continuous product and service improvements. Key Requirements: Academic Excellence: A 1st or 2:1 degree from a Russell Group university (or equivalent) is preferred. While no specific degree is required, candidates with backgrounds in scientific or technical fields are encouraged, as they tend to excel in understanding and articulating complex ideas. Personable and People-Centric: Demonstrable interpersonal skills, making you approachable, effective, and trusted in client relationships. Achievement-Driven: Evidence of excellence, such as a high academic achievement, competitive sports, or other accomplishments. Problem-Solving Mindset: Ability to understand client issues, providing technical support when necessary and translating technical concepts into easily understandable language. Customer Service Experience: Prior experience in customer service or a similar role is beneficial, as you will be responsible for supporting clients with diverse needs. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Information Centre Specialist Salary: National ranging from £51,200 to £60,000 and London from £56,400 to £65,000 Location : London,Leeds, Edinburgh Are you interested in understanding how data and information is managed at the FCA? About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole The team/department The Data Strategy and Services department, within the Intelligence & Digital Division, drives the FCA's Data Strategy by enhancing the value of data through data management, governance and analysis activities and providing central co-ordination of all data-related activities. As part of the Data, Technology & Innovation Division, we are leading the FCA in harnessing the power of data and advanced analytics to transform financial regulation. What you will be doing (the role) * Contract management of key commercial data services and sources * Engaging effectively with external stakeholders and product vendors, using negotiation and communication skills to drive best value for money and meet business requirements * Working with Procurement Department on all high-value renewals and acquisitions for data and information sources and where required, running tender exercises * Promoting and publicising Information Centre, Data Acquisition and Data services, specifically focussing on data and information sources * Supporting and delivering projects and initiatives to improve usability, functionality or efficiency of data sources and services provided * Dealing with queries and undertaking proactive research to understand new sources of data that may be of use to the organisation The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role. * Experience of working with procurement specialists and other procurement exercises from requirements gathering through to implementation * Evidence of contract management experience * Experience of stakeholder management Essential * Ability to present advice and recommendations in a clear and succinct manner that are tailored for the relevant audience, ensuring that communications are fit for purpose * Excellent oral and written communication skills, particularly in conducting presentations and concise report writing * The ability to work effectively with a variety of stakeholders (including relationship management), both internal and external to the FCA * Strong interpersonal skills with the ability to communicate to staff at all levels both within and outside the FCA * Experience of data and information management and dissemination for internal stakeholders * Ability to balance, prioritise and manage competing demands; a "can-do" attitude and the ability to work under pressure and meet challenging deadlines * Experience of working within data and information provision (to include libraries, information centres or research services) and public sector procurement and an interest in financial services regulation would be desirable If you are seeking your next challenge and possess the required experience and skills, please forward your CV to me at either or . We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.