ARM (Advanced Resource Managers)

Service Desk Analyst 6 months £111.59 per day (Inside IR35) Fully on-site working in Yorkshire As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service requests supporting the ICT technology strategy and road map. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team. You will work to ensure all Service Delivery components of the service catalogue in line with the associated key performance indicators and following EnableNY processes and policies. You will contribute to work falling outside the service catalogue supporting projects and commissioned work as directed by the line management. Key Responsibilities in this role Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service. Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation. Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service desk activities meet current and future business needs. Identify and promote to line management any opportunities to innovate, advance and improve service transition life cycle to support the business requirements of the organisation. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and request fulfilment cases. Contribute to the development and implementation of service support processes and compliance requirements. To support line management when consulting with clients with respect to all service support activities. Promote a culture of knowledge sharing within the ICT department to assist the service desk capability with first time fix. Attend and actively participate in meetings, events, seminars, and training regarding service support services. Contribute and promote knowledge library ensuring all submissions follow policy and process with attention to detail when documenting creating knowledge articles. Requirements for this position To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy, multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer-focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Field Service Engineer (RF/Navigation/Marine) An exciting opportunity has arisen for a Field Service Engineer to join our client as part of an ambitious replacement and upgrade programme. This role focuses on RADAR, VHF, and microwave systems, ensuring existing assets are maintained while supporting installation and upgrades. Key Responsibilities: Maintain and repair navigation systems including radar, radios, AIS base stations, microwave links, CCTV, warning lights, tide gauges, and meteorological sensors. Diagnose and resolve complex technical faults efficiently. Escalate issues as needed and ensure documentation is up to date. Install, monitor, and maintain equipment, contributing to replacement planning. Assist in procurement and evaluation of new equipment and services. Lead or contribute to equipment replacement projects. Maintain safety documentation and ensure compliance with regulations. Supervise contractors and ensure adherence to safety standards. Support cybersecurity compliance. Undertake training and act as a specialist in key areas of navigation systems. Requirements: Strong knowledge of H&S regulations (PUWER, LOLER, Working at Height, COSHH). Understanding of cyber security principles. Full driving licence. Essential Skills: Technically proficient with in depth knowledge and thorough understanding of the design and repair of electrical, electronic and computer-based systems, analogue and digital telecommunications systems, RADAR, radio and microwave engineering. Suitable and sufficient IP Networking and IT skills to configure and maintain computer-based aspects of the sensor estate. Ability to work at height to an advanced level and achieve the relevant certifications required to perform the role. Pass and maintain certification for Sea Survival, Fire Awareness, Manual Handling, First Aid and Confined Spaces as well as other role specific training requirements. Pass medical evaluation and maintain fitness levels to be able to fulfil the job role and to do so safely. Achieve and maintain security clearance as required by the PLA and third-party sites (BPSS and CTC required). Logical and methodical diagnostic approach to faults and problems. Dynamic and self-motivated with excellent problem-solving capabilities and time management skills. Committed to self-development and continuing professional development to maintain, refresh and update relevant skills. Critical thinker with the ability to challenge appropriately and contribute to continual improvement. Safety conscious and willing to develop and contribute to H&S practices within the team. Assertive and able to effectively challenge and supervise colleagues and contractors. Able to develop effective working relationships and promote and encourage team working and efficient use of time and resources. Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills. Able to demonstrate a high degree of flexibility including out of hours working and forming part of an on-call rota for evenings, weekends and Bank Holidays. Desirable Skills: Experience in the port industry and familiarity with port systems. Previous working-at-height certification. Project management experience or qualification. Knowledge of the NIS directive. Benefits: Internal and external training opportunities. Structured development plans. 28 days annual leave + Bank Holidays. Medical Cash Plan (Westfield Health). Generous pension scheme. Onsite parking with electric charging. Occupational health services, counselling, and physiotherapy. Cycle to Work Scheme. Access to MyGymDiscounts. This role offers a unique opportunity to work with specialized technology across diverse locations, contributing to critical navigation systems. If you are proactive, technically competent, and enjoy working in a dynamic environment, we would love to hear from you. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Job Title: Senior Consultant - Data Protection Location: UK-London or Portsmouth Salary: £73,000 - £77,000 Overview: The Senior Consultant (SC) will specialise in Data Protection, ensuring the high-quality delivery of consulting services to our customers. As a key member of our Delivery team, the SC will work within the Data Protection Practice area, collaborating closely with clients to provide tailored solutions that secure their data and maintain compliance with industry regulations. Senior Consultants will work as part of a delivery team, be directed by senior resources, or technically lead engagements. The SC will serve as a subject matter expert in Data Protection, adept at providing technical consultancy to both technical and non-technical audiences. They will design and implement robust data protection strategies, while demonstrating strong problem-solving and organisational skills. This role demands exceptional customer relationship skills, the ability to work independently or as part of a larger project team, and a commitment to mentoring junior team members. The SC will contribute to the ongoing evolution of the Data Protection Consulting team, staying ahead of emerging trends and technologies. Responsibilities: Collaborate with clients to assess their data protection needs and develop tailored strategies. Design and implement comprehensive data protection solutions aligned with best practices and regulatory requirements. Lead engagements, managing project timelines, deliverables, and stakeholder expectations. Effectively communicate complex technical concepts to diverse audiences. Maintain expertise in data protection technologies, including backup, disaster recovery, and data management tools. Mentor junior team members, fostering their professional growth and technical expertise. Stay updated on emerging trends in data protection, offering thought leadership and innovative solutions. Skills: Expertise in Data Protection platforms and solutions, including: Dell/EMC PowerScale, PowerStore, PowerMax, Unity Dell PPDM, Networker, Avamar Commvault, Veeam, Rubrik Proficiency in Windows and Linux operating systems. Strong familiarity with cloud platforms such as VMware, AWS, and Azure. Advanced Scripting skills for automation and solution customisation. Excellent problem-solving and organisational abilities. Certifications: Relevant certifications in Dell/EMC or Veeam technologies. Additional certifications in data protection or cloud platforms are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Senior Digital Forensics Specialist (SC Cleared) 6 months On-site 5 days per week in London £550 per day (Inside IR35) My client, a government body are looking for an SC Cleared Senior Digital Forensics Specialist to join their fast-paced team on an initial 6 month contract. *Please note- The selected candidate must have ACTIVE SC Clearance to be considered for this position* The Digital Forensic Unit (DFU) is responsible for processing and analysing digital evidence. This includes triaging items during searches, performing forensic extractions, and processing these items into a format that Case Teams can access through the eDiscovery System. The DFU works closely with Case Teams to ensure timely and appropriate delivery of required materials. We are seeking a Senior Digital Forensic Specialist to support the DFU by enhancing lab capabilities, ensuring compliance with Forensic Science Regulator (FSR) standards, and undertaking complex processing, analysis, and interpretation of digital evidence. Key Responsibilities: Act as a subject matter expert, providing guidance to DFU colleagues and investigative staff. Create and provide reports and updates to the Head of Unit, presenting findings, developments, and recommendations. Ensure adherence to ISO 17025 and FSR Code of Conduct through regular Quality Assurance checks and by developing the DFU Quality Management System. Develop and implement methods, validation plans, training materials, and competency assessments for digital forensic tasks (eg, mobile phone, computer, and loose media extraction, decoding, and conversion). Support and guide Digital Forensic Specialists in complex technological and eDiscovery matters, sharing knowledge and resolving issues collaboratively. Assist in the strategic planning, review, and coordination of DFU Examiner Training with the Head of DFU and Digital Forensic Consultants. Work with the Digital Evidence Quality Manager to develop the lab's Quality Management System, including methods, validation plans, training materials, and competency tests. Provide witness statements and attend court to give evidence on digital forensic work. Essential Qualifications: Significant experience as a Digital Forensic Investigator/Examiner. Experience in digital forensic casework and delivering results to customers. Extensive knowledge of digital media, operating systems, storage devices, and cloud forensics. Understanding of evidence handling procedures and principles. Knowledge of Forensic Science Regulator's codes for digital forensic acquisition, analysis, and interpretation. Certification (current or previous) or equivalent experience with forensic tools such as En-Case (EnCE certification), Nuix (NICS), Cellebrite Certification (CCLO or CCPA), XRY, FTK, or similar. Desirable Qualifications: Experience working in a law enforcement or criminal justice environment Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Principal Hardware Engineer Luton Paying up to £70p/h (Umbrella) Responsibilities : Work with the support of experts in their field, using world-class facilities to deliver electronic hardware for complex electronic systems that meet challenging future customer requirements. The scope of work will involve technical problem solving along with hardware design and product development Define Digital Signal Processing specification Design and Develop DSP Define ADC/DAC specification Design and Develop ADC/DAC systems Integrate ADC/DAC in the digital processing system Experience required: You will have either an HNC/HND or Undergraduate Degree (Electronic Engineering, Physics, or Applied Physics) or lots of skills and experience.? Mixed signal ADC/DAC, FPGA, SoC based design for high performance signal processing, communications and control. AC/DC Power Conversion. Requirements definition, analysis, architecture development PCB design, component engineering, Design verification & qualification testing, test & debugging, production support. VPX system design, Experience of fast interfaces such as PCIe, Ethernet, and JESDC Model driven engineering using Matlab and Simulink tools, Mentor design tools, A structured approach to electronic design, Electronics test methods and equipment Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Principal Firmware Engineer Luton Paying up to £70p/h (Umbrella) Responsibilities : Artificial Intelligence including machine learning and genetic algorithms Auto-generated code using model driven engineering using MATLAB and Simulink tools Design tools such as Xilinx, TCL, Verilog, System Verilog and UVM Derivation of detailed Firmware requirements and architecture from system requirements A structured approach to firmware design (RTCA DO-254 or similar) Experience required: FPGA architectures such as Xilinx 7. Xilinx UltraScale; Intel (Altera) or Microsemi (Actel). Fast interfaces such as PCIe, Ethernet, and JESD is also required. Cryptography and anti-tamper techniques Electronics test methods and equipment HNC/HND or Undergraduate Degree (Electronic Engineering, Computer Science, AI, Games Programming, Physics, or Applied Physics) or you may just have lots of skills and experience gained through your hard work. Due to the nature of our work, any candidate must have 5 years UK residency and be capable of achieving full SC security clearance. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.