Lucid Support Services Ltd

A.I Solution Engineer - London/Hybrid 4months + | Inside IR35 | AI | Copilot An exciting opportunity has arisen for a Solutions Engineer with extensive experience in Security and AI. Our customer is looking for someone with Real Time experience designing and implementing AI-enabled applications and Copilot M365. The successful candidate will have the ability to get hands on, create solution design documents and present/train C-suite individuals. Work with Copilot/AI users to test their use case, collaborating with the project team to inform the viability of further interest. You will work through the required actions to enable deployment of Copilot M365 and exploration of no/low code use cases for AI. Main Duties: Produce the creation and maintenance of design documents in the needs by SDLC as well as meeting the requirements of AI Use Cases selected for Proof-of-Concept/Trial and working with CSP and MSP. Provide oversight and technical assurance of Copilot/Generative AI/AI-adjacent technologies delivered by 3rd Party vendors; conforming to solution requirements, enterprise architecture principles, security standards and functional/non-functional requirements. Ability to conduct and lead analyses of technology and associated operational processes, with a view to creating high-level, low-level infrastructure designs and reference artifacts that will improve the service, lower costs, and prevent unforeseen operational issues. Demonstrable experience in designing and implementing solutions, along with successfully transitioning them to the operations team. Create and develop document artifacts for all project workload, including Copilot and readiness. Knowledge & Experience: Experience with designing AI-enabled applications and Co-Pilot M365. Possess a deep technical understanding of Microsoft technologies to clearly articulate features and benefits to senior management and/or colleagues alike in a non-techy way. Ability to propose changes to existing technologies/strategies Functional experience of using Microsoft products, particularly Copilot M365. Completed relevant training paths and certifications in Microsoft and Azure platform. Able to help find the right configuration of services from Microsoft and third-party providers to standards. Experience of integrating AI/ML capabilities into solutions is desirable. Hold a deep understanding of industry-standard business practices and TOGAF methodology. Able to match requirements of cross-system processes against the goals of a project and the business. Working knowledge of M365/O365 platform and an understanding of where to extending the reach of Copilot and use of other application such as Microsoft Purview. Able to advise and identify training and skill needs for successful adoption of Copilot M365. Experience serving as an application/solutions architect, AI Engineer. Understanding & Experience of: Microsoft Copilot technologies/ChatGPT/Large Language Models (LLM) Information Protection/Data Loss Prevention Microsoft Purview/Azure Purview/O365 Compliance Centre Microsoft Entra ID (Azure Active Directory) Azure/cloud-based billing and governance Power Automate and no/low-code automation tools If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

Atlassian Engineer: Enhance Collaboration and Efficiency London/Glasgow (2 days per week) 6 month contract SC Cleared Starting ASAP Empower your team with a robust and streamlined Atlassian environment! As an Atlassian Engineer, you'll play a pivotal role in ensuring our organisation gets the most out of the Atlassian suite. You'll be responsible for maintaining a highly available, reliable, and secure Back End infrastructure, facilitating seamless upgrades , and providing expert guidance to users and business stakeholders. Your key responsibilities include: Managing the Atlassian infrastructure: Overseeing Back End operations, ensuring optimal performance, security, and uptime . Leading upgrades: Spearheading the upgrade of Atlassian Data Centre products and plug-ins, collaborating closely with specialists. Building and upgrading environments: Creating a replica of Production in DEV and conducting upgrades in a controlled manner. Maintaining critical processes: Implementing patching, backup, and recovery procedures for the Atlassian infrastructure. Configuring resilient systems: Setting up a Data Centre instance in Staging to support a load-balanced and distributed environment. Supporting business needs: Assisting teams in creating Jira projects and Confluence spaces, and customising workflows, fields, and configurations. Optimising workflows: Identifying opportunities to improve Jira process efficiency and finding creative solutions to user requests. Data-driven insights: Developing insightful dashboards and reports using metrics and filters in Jira. Managing add-ons and integrations: Overseeing all add-ons and ensuring seamless integration with other tools. Knowledge sharing: Providing user and JIRA Admin training and maintaining comprehensive documentation. To excel in this role, you'll possess: Solid experience: Demonstrated expertise in Atlassian Data Centre administration, configuration, and support for Jira and Confluence. Upgrade expertise: Proven track record of successfully upgrading Data Centre configurations and building resilient infrastructure. In-depth knowledge: Deep understanding of Jira, Jira Service Management, and Confluence, including workflows, permissions, and notification schemes. Problem-solving prowess: Ability to analyse complex technical issues and develop effective solutions. Automation expertise: Skills to build integrations, automate tasks, and manage data migration and reporting processes. Customer support experience: Familiarity with providing technical support in a fast-paced environment. If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.