2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Experience with Virtualisation technologies (VMware) Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along with basic networking knowledge and an understanding of Switches, Firewalls, TCP/IP, and routing. Excellent communication abilities with exceptional VIP support capabilities. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 2nd Line IT Support Engineer Cambridge Up to £30,000
14/11/2024
Full time
2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Experience with Virtualisation technologies (VMware) Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along with basic networking knowledge and an understanding of Switches, Firewalls, TCP/IP, and routing. Excellent communication abilities with exceptional VIP support capabilities. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 2nd Line IT Support Engineer Cambridge Up to £30,000
Contract Role: Client Success Engineer (CSE) - AI Solutions About the Role Morela is supporting an innovative AI startup in hiring a Client Success Engineer (CSE) to drive AI adoption and client satisfaction. You'll work with Client Success, Sales, Product, Marketing, Partnerships, and Engineering to deploy impactful AI solutions and provide exceptional client support. Key Responsibilities Deliver tailored AI solutions and build client success plans. Optimize client experience with goal-driven strategies and KPIs. Collaborate with Product and Partnerships teams on client feedback and integration strategies. Lead use-case sessions and advocate for client needs across regions. Monitor client feedback, ensuring smooth transitions and fostering retention. Ideal Skills & Experience Software Engineering: Building scalable, cross-functional solutions. Software: Data Science: Analysing and modelling data for insights. UX/UI Design: Crafting engaging user experiences. ML/AI Engineering: Deploying AI for process optimization and innovation. Client Management: Supporting clients with strategic guidance to meet goals. What We're Looking For Client-focused experience in tech, with problem-solving skills. Proven ability to manage complex, enterprise-level accounts. Excellent communication and executive engagement skills. A commitment to ethical AI and a collaborative mindset. This UK-based remote contract offers you the chance to work with an AI leader, creating real-world impact and ensuring safe AI deployment. Travel required (~15%) for client interactions. Apply now to make your mark in the future of AI with Morela's client!
14/11/2024
Contractor
Contract Role: Client Success Engineer (CSE) - AI Solutions About the Role Morela is supporting an innovative AI startup in hiring a Client Success Engineer (CSE) to drive AI adoption and client satisfaction. You'll work with Client Success, Sales, Product, Marketing, Partnerships, and Engineering to deploy impactful AI solutions and provide exceptional client support. Key Responsibilities Deliver tailored AI solutions and build client success plans. Optimize client experience with goal-driven strategies and KPIs. Collaborate with Product and Partnerships teams on client feedback and integration strategies. Lead use-case sessions and advocate for client needs across regions. Monitor client feedback, ensuring smooth transitions and fostering retention. Ideal Skills & Experience Software Engineering: Building scalable, cross-functional solutions. Software: Data Science: Analysing and modelling data for insights. UX/UI Design: Crafting engaging user experiences. ML/AI Engineering: Deploying AI for process optimization and innovation. Client Management: Supporting clients with strategic guidance to meet goals. What We're Looking For Client-focused experience in tech, with problem-solving skills. Proven ability to manage complex, enterprise-level accounts. Excellent communication and executive engagement skills. A commitment to ethical AI and a collaborative mindset. This UK-based remote contract offers you the chance to work with an AI leader, creating real-world impact and ensuring safe AI deployment. Travel required (~15%) for client interactions. Apply now to make your mark in the future of AI with Morela's client!
Network Engineer - Warwickshire - £49,000 -£54,000 VIQU have partnered with a leading company in Warwickshire who are seeking a skilled network engineer to join their team. The network engineer will be responsible for the building and the maintenance of both the virtual and physical network infrastructure. The ideal candidate will have experience with Cisco devices (Routers, Switches and Firewalls) and Azure networking. This role would require the candidate to be on site in Warwickshire twice a week and also to be an on call rota. Job duties of the Network Engineer: Maintain and support network infrastructure, helping to resolve any issues that occur. Run network focused projects (network refreshes on Switches and Routers, Firewall upgrades etc ) Become the subject matter expert on anything network focused (Cisco and Azure). Build relationships with the Manage Service Provider and other relevant departments within IT. Key Requirements of the Network Engineer: 4+ years' experience as a network engineer. Previous experience working with Cisco devices (Firewalls, Switches and Routers). Worked with Azure networks in the past (Express Routers, network security groups ect ). Previously utilised network monitoring tools (SolarWinds and Sentinel). Strong Knowledge of SD Wan and VLAN Azure vWan. Must be eligible to go through SC and NVPP3 clearance (MUST have lived in the UK for the past 5 years). Network Engineer - Warwickshire - £49,000 -£54,000 To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
12/11/2024
Full time
Network Engineer - Warwickshire - £49,000 -£54,000 VIQU have partnered with a leading company in Warwickshire who are seeking a skilled network engineer to join their team. The network engineer will be responsible for the building and the maintenance of both the virtual and physical network infrastructure. The ideal candidate will have experience with Cisco devices (Routers, Switches and Firewalls) and Azure networking. This role would require the candidate to be on site in Warwickshire twice a week and also to be an on call rota. Job duties of the Network Engineer: Maintain and support network infrastructure, helping to resolve any issues that occur. Run network focused projects (network refreshes on Switches and Routers, Firewall upgrades etc ) Become the subject matter expert on anything network focused (Cisco and Azure). Build relationships with the Manage Service Provider and other relevant departments within IT. Key Requirements of the Network Engineer: 4+ years' experience as a network engineer. Previous experience working with Cisco devices (Firewalls, Switches and Routers). Worked with Azure networks in the past (Express Routers, network security groups ect ). Previously utilised network monitoring tools (SolarWinds and Sentinel). Strong Knowledge of SD Wan and VLAN Azure vWan. Must be eligible to go through SC and NVPP3 clearance (MUST have lived in the UK for the past 5 years). Network Engineer - Warwickshire - £49,000 -£54,000 To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Dynamics CRM Solutions Architect Remote - UK £60,000 - £80,000 VIQU have partnered with a leading global player in industrial engineering, renowned for designing and maintaining cutting-edge industrial systems. They are seeking a skilled Dynamics 365 CRM Solutions Architect to lead the design and implementation of CRM and FSM solutions, focusing primarily on Dynamics 365. The successful Dynamics CRM Solutions Architect will play a pivotal role in supporting a major global transformation initiative, driving the migration and optimisation of CRM and FSM solutions across various global locations. As the Dynamics 365 CRM Solution Architect, you will be responsible for defining and overseeing the architecture of the company's CRM and FSM systems, ensuring they align with the organisation's business needs. You will play a key role in building and evolving these systems, supporting their global user base, and contributing to the expansion of these systems' reach. This role offers significant potential for growth within a leading organisation Key Responsibilities of the Dynamics CRM Solutions Architect: Lead the design and architecture of Dynamics 365 CRM and FSM solutions, ensuring alignment with strategic business goals and enterprise architecture governance. Collaborate closely with Product Owners and key stakeholders to oversee the global deployment of solutions. Offer expert guidance on best practices, identifying areas for improvement within CRM/FSM. Contribute to the development of business cases and long-term roadmaps for future projects. Organise and facilitate solution design workshops, leading discussions to define, evaluate, and document proposed solutions. Stay updated on new technologies and trends, recommending system enhancements. Lead product demonstrations, working alongside both technical and business teams. Experience Required of the Dynamics CRM Solutions Architect: Extensive experience as a Functional Consultant or Solutions Architect, with a strong focus on Dynamics 365 CRM and FSM. Proven leadership experience in managing Dynamics CRM/FSM projects and application development. In-depth knowledge of Azure and hands-on experience with the implementation of COTS, SaaS, and cloud-based technologies. Expertise in designing and developing solutions across multiple platforms. Demonstrated ability to collaborate with global teams Strong understanding of complex organisational structures and the interdependencies between business units. Certifications in architecture frameworks, such as TOGAF or Archimate (desired). To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). Dynamics CRM Solutions Architect Remote - UK £60,000 - £80,000
08/11/2024
Full time
Dynamics CRM Solutions Architect Remote - UK £60,000 - £80,000 VIQU have partnered with a leading global player in industrial engineering, renowned for designing and maintaining cutting-edge industrial systems. They are seeking a skilled Dynamics 365 CRM Solutions Architect to lead the design and implementation of CRM and FSM solutions, focusing primarily on Dynamics 365. The successful Dynamics CRM Solutions Architect will play a pivotal role in supporting a major global transformation initiative, driving the migration and optimisation of CRM and FSM solutions across various global locations. As the Dynamics 365 CRM Solution Architect, you will be responsible for defining and overseeing the architecture of the company's CRM and FSM systems, ensuring they align with the organisation's business needs. You will play a key role in building and evolving these systems, supporting their global user base, and contributing to the expansion of these systems' reach. This role offers significant potential for growth within a leading organisation Key Responsibilities of the Dynamics CRM Solutions Architect: Lead the design and architecture of Dynamics 365 CRM and FSM solutions, ensuring alignment with strategic business goals and enterprise architecture governance. Collaborate closely with Product Owners and key stakeholders to oversee the global deployment of solutions. Offer expert guidance on best practices, identifying areas for improvement within CRM/FSM. Contribute to the development of business cases and long-term roadmaps for future projects. Organise and facilitate solution design workshops, leading discussions to define, evaluate, and document proposed solutions. Stay updated on new technologies and trends, recommending system enhancements. Lead product demonstrations, working alongside both technical and business teams. Experience Required of the Dynamics CRM Solutions Architect: Extensive experience as a Functional Consultant or Solutions Architect, with a strong focus on Dynamics 365 CRM and FSM. Proven leadership experience in managing Dynamics CRM/FSM projects and application development. In-depth knowledge of Azure and hands-on experience with the implementation of COTS, SaaS, and cloud-based technologies. Expertise in designing and developing solutions across multiple platforms. Demonstrated ability to collaborate with global teams Strong understanding of complex organisational structures and the interdependencies between business units. Certifications in architecture frameworks, such as TOGAF or Archimate (desired). To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). Dynamics CRM Solutions Architect Remote - UK £60,000 - £80,000
