Request Technology

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Operational Readiness Coordinator. This company is looking for a candidate who has 7+ years of release/change management and project management experience. This coordinator will need broad knowledge of ServiceNow and able to confirm documentation, monitors, runbooks, and NFRs are operationally sound. Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Qualifications: Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management. 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint). Requires a broad knowledge of ServiceNow

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification

*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined catalog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.

*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow CMDB Consultant. This consultant will focus on support, strategy, planning, design, and implementation of ServiceNow CMDB model. This consultant will need experience with Jira, Confluence, ServiceNow, ServiceNow Discovery, Mapping, etc. Responsibilities: The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the company. Work with company's Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support company's 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives. Qualifications: Experience with ServiceNow Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)

*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow CMDB Consultant. This consultant will focus on support, strategy, planning, design, and implementation of ServiceNow CMDB model. This consultant will need experience with Jira, Confluence, ServiceNow, ServiceNow Discovery, Mapping, etc. Responsibilities: The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the company. Work with company's Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support company's 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives. Qualifications: Experience with ServiceNow Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)

Software Engineering Manager - ServiceNow Salary: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform

Software Engineering Manager - ServiceNow Salary: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform

*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Cyber Defense. This role is focused on threat intelligence, incident response, security alerts, events analysis, network traffic, etc. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Qualifications: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices.

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Cyber Defense. This role is focused on threat intelligence, incident response, security alerts, events analysis, network traffic, etc. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Qualifications: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices.

*Hybrid, 3 days onsite, 2 days remote* *We are unable to provide sponsorship* A prestigious company is looking for a Sr. Test Automation Engineer. This role requires 5+ years of automation/QA experience and 3+ years of experience working with Pega/BPM application testing. This role will work with Selenium Web Driver, Junit, Maven, SQL, Postman, Web APIs, etc. Qualifications & Responsibilities: Bachelors degree in computer science or related field 8 years of experience in Automation testing with Selenium web driver, JUnit, and TestNG framework 3 years exp with Pega/BPM application testing experience 5 years automation/QA experience. (Should be able to demonstrate their skills via a coding challenge, etc) Prefer candidates who come from the healthcare insurance industry Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Experience with Sprint management tools like JIRA.

*Hybrid, 3 days onsite, 2 days remote* *We are unable to provide sponsorship* A prestigious company is looking for a Sr. Test Automation Engineer. This role requires 5+ years of automation/QA experience and 3+ years of experience working with Pega/BPM application testing. This role will work with Selenium Web Driver, Junit, Maven, SQL, Postman, Web APIs, etc. Qualifications & Responsibilities: Bachelors degree in computer science or related field 8 years of experience in Automation testing with Selenium web driver, JUnit, and TestNG framework 3 years exp with Pega/BPM application testing experience 5 years automation/QA experience. (Should be able to demonstrate their skills via a coding challenge, etc) Prefer candidates who come from the healthcare insurance industry Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Experience with Sprint management tools like JIRA.

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Strategic Sourcing Data Analyst. This analyst will focus on creating and maintaining reports for managing procurement activities as well as analysing procurement data and KPIs/Metrics. This analyst will work with tools/technologies such as SharePoint, ServiceNow, Power BI, Tableau, Oracle Fusion, etc. Responsibilities: Implement processes to collect, manage and analyze procurement data, ensuring the organization has the necessary infrastructure for effective data-driven decision making. Oversee KPIs and metrics that measure performance of the Strategic Sourcing function. Prepare regular reports for internal and external stakeholders. Generate and communicate regular performance and resource allocation reports that translate procurement process data into actionable insights for internal teams and external stakeholders. Represent the Strategic Sourcing function by thoroughly assessing and validating all new intake requests, incorporating feedback from diverse stakeholders and customers. Maintain a deep understanding of the department scope and sourcing strategies to navigate ambiguous situations/requests and collaborate with the appropriate stakeholders to solve challenges. Integrate data and resulting insights into procurement processes: Collaborate with procurement team and IT to embed analytics tools into the procurement workflow (such as for spend analysis and forecasting, savings analysis, supplier information gathering and analysis for selection, pricing and contract analytics, benchmarking, compliance to sourcing strategies and bid analysis). Develop and deliver training programs to empower procurement and cross-functional teams with the skills and knowledge needed to effectively utilize reports and tools, promoting a culture of data-driven decision-making. Qualifications: Bachelor's degree in business management, supply chain, data science, information technology or a related field, OR an equivalent combination of experience, skills, training and education. 3+ years preferred experience in procurement roles involving strategic sourcing, procure-to-pay, supplier performance measurement, or in supply chain management roles. 3+ years of experience working cross functionally with tech and non-tech teams 2+ years preferred in project management office, and/or developing, implementing, and evaluating new and revised methods, procedures, and performance standards. 3+ years' experience using an ERP system, using data visualization tools, and administering Sharepoint sites. 3+ years preferred experience in the financial services industry. Familiarity with analytics capabilities built into procurement-specific software, such as Oracle Fusion. Prefer experience in one or more of the following: ServiceNow, Archer, Apptio, Power BI, and/or Tableau. Advanced knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, etc.) Strong understanding of business analytics with ample experience in procurement, IT contracts, and/or PMO. Knowledge of the sources of data that support the development and execution of sourcing strategies. Successful track record in discerning when and how to escalate and issue for resolution. Excellent communication and presentation skills with the ability to convey complex data findings and data-driven solutions to both technical and nontechnical stakeholders, the capability to create compelling presentations and reports, and to lead meetings.

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* *Flexibility to be on call from 5 PM to 7 AM for 3 months per year* A prestigious company is looking for a DevOps Engineer. This role will focus on developing and implementing DevOps strategies while working with Kafka, AWS, GitHub, Jenkins, Terraform, Docker, Groovy, Ansible, Kubernetes, etc. This engineer will write complex automation scripts using programming languages such as Java/Python. Responsibilities: DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Docker, Ansible, Kafka, AWS, Apigee, Kubernetes. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Understand Cloud Native applications running on Kubernetes within AWS. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as Groovy, Ansible, and Terraform Qualifications: Bachelor's degree in a related area 5-7 years of related experience Minimum 5 years experience working in a distributed multi-platform environment. Minimum 2 years experience working with Kafka Minimum 3 supporting enterprise monitoring technologies Scripting and coding Experience Network technologies CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience. Technologies used to support microservices. Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Understanding of software development methodologies and Agile practices

Contract to hire - ServiceNow Developer Rate: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ year of working experience in IT 5+ years of experience in implementing ServiceNow ITSM, ITOM, HAM Pro, SAM Pro, and SecOps modules 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to recommend and follow the coding standards Experience with Scaled Agile Framework (SAFe), Agile/Scrum and DevSecOps methodologies Responsibilities This resource will provide services to the existing ServiceNow platform team to design, develop and deploy solutions. The project will be focused on development and delivery of integrations, out-of-box configurations and consultative services for low code software development. This resource will provide services to a team of engineers to design, deploy and integrate various product capabilities. Contribute to design, technical direction, and architecture with various teams to build solutions based on company requirements. Follow agreed upon SDLC procedures to ensure that all information system products and services meet quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Manage Product Support on system functionality and provide fixes as required.

Linux Engineer Salary: $100k-$115k Location: Hybrid in any of the following locations Chicago, IL/Lenexa, KS/New York, NY Hybrid schedule Tuesday-Saturday *We are unable to provide sponsorship for this role* Qualifications 3+ years' experience managing a large 24x7 enterprise environment (hundreds of Servers, multiple sites) Deep understanding of the Linux command line (performance, storage, networking, hardware identification) Solid background in configuration management (puppet/salt, build RPMs, deploy updates) Exposure to software engineering methodologies (design, testing, version control) and experience in Shell and Python. Experience in highly regulated environments Responsibilities Ensure all systems are healthy ahead of the next trading day. Represent the Linux Systems team and take ownership of our portion of large infrastructure projects. Gather, organize, document, and clearly communicate project requirements to relevant teams. Use the latest in systems management techniques to develop, test, and deploy configuration changes globally. Reduce administrative overhead wherever possible, an "automate everything" attitude. Identify key performance and capacity metrics and build scalable monitoring systems. Play a lead role in several R&D efforts and evaluate emerging technologies. Work closely with development teams on capacity scaling and performance tuning.

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Technical Lead - Toolchain. This tech lead will need 10+ years of experience with toolchain development with Atlassian, Jira, Bitbucket, Confluence, Jenkins, etc. The tech lead must be heavy in cloud (AWS, GCP, Azure) environment and have experience with CICD integration, data warehousing, tool customization, and security tools such as Fortify, Blackduck, Checkmarx, Twistlock, ELK. Responsibilities: Develop solution design & roadmap for CICD automation with Embedded controls for complex scenarios such as governance, experimentation using modular patterns to expand automation of emerging & established cloud native stack across industry standard cloud providers Heavy Atlassian, Jira, Bitbucket, Confluence, Jenkins, and Rafey development Strategy to deliver business priorities such as configure and integrate automation of testing, security & risk management policy enforcement and of release management functions such as change record, asset records, change traceability Drive operational excellence capabilities such as Single Sign-On, Monitoring Dashboards, Audit compliance reports, password & vulnerability management Be a trusted partner for technical consultation executives and senior leadership across business, platform, risk, and other partners to align roadmap with Business & IT's strategic vision Qualifications: College Degree or equivalent experience; 10+ years technology experience and 4+ years management experience Design KPI indicators (including load & scalability) and monitor operation/runtime across tools (such as Atlassian- Jira, Bitbucket, Confluence; Jenkins, Rafay), Integrations such as security (Fortify, Blackduck, Checkmarx, Twistlock, ELK), with strategy to manage continuous availability & code-based configuration to swap tools as needed Use of multiple automation tools & plugins via API, Embedded scripts, Configuration for COTS tools for both pre & post actions for controls across tools for control activities such as merge checks, task/story approvals Create a modular library for Jenkins DSL using Groovy; with strategy on when to determine refactor need & devise a staggered plan to meet enterprise automation use cases Create, organize & manage a central set of templates across technology microservices (Java, JS, python), automations (script runner, help deployment patterns for cloud components such as storage, DB, gateway, vault across runtimes such as EKS, OCP using tools/products such as Rafay, Ansible, CFT, Terraform); with extensible framework as a design principle Experience in integrating Jenkins for data product deployments like Attunity, Talend, Snowflake Experience in designing and integrating with SAS products like salesforce, Automation anywhere (RPA), Appian, MicroStrategy etc for automating the build, deploy and release process Design engineering productivity metrics, such as merge size/time/frequency/releases to provide actionable insight for customers to evolve their software dev & delivery practices Experience to review cloud cost using tools such as Apptio to identify opportunities and devise action plan to reduce cost by right-sizing compute, storage, API calls across cloud native services used by customer & toolchain environments Build strategy to accelerate capability build with federated-contributor mode - with guardrails for enterprise controls, scale & maintainability Experience with AWS native services for releases, upgrades, vulnerability remediation for COTS products on managed infrastructure

Contract to hire - ServiceNow Developer Rate: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ year of working experience in IT 5+ years of experience in implementing ServiceNow ITSM, ITOM, HAM Pro, SAM Pro, and SecOps modules 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to recommend and follow the coding standards Experience with Scaled Agile Framework (SAFe), Agile/Scrum and DevSecOps methodologies Responsibilities This resource will provide services to the existing ServiceNow platform team to design, develop and deploy solutions. The project will be focused on development and delivery of integrations, out-of-box configurations and consultative services for low code software development. This resource will provide services to a team of engineers to design, deploy and integrate various product capabilities. Contribute to design, technical direction, and architecture with various teams to build solutions based on company requirements. Follow agreed upon SDLC procedures to ensure that all information system products and services meet quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Manage Product Support on system functionality and provide fixes as required.

Linux Engineer Salary: $100k-$115k Location: Hybrid in any of the following locations Chicago, IL/Lenexa, KS/New York, NY Hybrid schedule Tuesday-Saturday *We are unable to provide sponsorship for this role* Qualifications 3+ years' experience managing a large 24x7 enterprise environment (hundreds of Servers, multiple sites) Deep understanding of the Linux command line (performance, storage, networking, hardware identification) Solid background in configuration management (puppet/salt, build RPMs, deploy updates) Exposure to software engineering methodologies (design, testing, version control) and experience in Shell and Python. Experience in highly regulated environments Responsibilities Ensure all systems are healthy ahead of the next trading day. Represent the Linux Systems team and take ownership of our portion of large infrastructure projects. Gather, organize, document, and clearly communicate project requirements to relevant teams. Use the latest in systems management techniques to develop, test, and deploy configuration changes globally. Reduce administrative overhead wherever possible, an "automate everything" attitude. Identify key performance and capacity metrics and build scalable monitoring systems. Play a lead role in several R&D efforts and evaluate emerging technologies. Work closely with development teams on capacity scaling and performance tuning.