InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
07/11/2024
Full time
Managed Print Engineer - Buckinghamshire - £40,000 - £47,500 My client are one of the most recognisable names in IT and have some of the best people in the industry working for them. This role is in their Managed Print team. They're top partners with all of the top Vendors which for you, means you get to work with the best technology, the best people, the best training, the best certification programmes and the best environment to grow! Why?: Stacks of progression (in any technology you wish to learn) Certification programmes (in any technology you wish to take them in) Latest, cutting-edge technology People first culture Technologies: Managed Print Printer Issues Printer break fix Chance to learn ANY of the below whilst on the job; Azure, M365, Network, Cyber, Security Responsibilities: Develop, build, and maintain technical and personal rapport with clients. Be a lead Print Engineer within the business Customer facing support Remote support All printer focused Try and find solutions to problems and fix them - prevent not just cure Identify root cause if customer escalations and strive towards a "zero rework" mindset Ensure high levels of incident ownership through incident life cycle to a satisfactory conclusion Analyse customer problems and provide suitable solutions within SLA timescales Please do reach out to me or email on (see below) Managed Print Engineer - Buckinghamshire - £40,000 - £47,500