Insight International (UK) Ltd.

Technical Skill 01. Expert Knowledge in architecture design, development experience in IBM Tivoli Netcool Product Suite - Impact Omnibus, Netcool Probes and ITNM 02. Working experience in Integration with enterprise applications using Webservice & Rest APIs 03. Strong Programming experience in Java, Python, PERL; SQL, Shell Scripting 04. Working knowledge of TCP/IP, TL1, CORBA,NMP protocol 05. Desing, develops, enhances, debugs, and implements software troubleshooting production problems related to software application 06. Researches, test, build, simulates, and coordinates the conversion and/or integration of new products based on client requirements 07. Proacctively identify and repost on risks, issues and dependencies 08. Knowledge on ITIL processes and processes related tools Soft Skill 01. Excellent written and oral communication as well listening and interpersonal communication skill 02. Working with large and diverse team in multiple location 03. Stong Presentation and documentation skill

Job Description: Senior MES Support Engineer Proficiency in Technologies Demonstrate proficiency in Linux, Microsoft SQL, Oracle Database, PostgreSQL, Docker, Kubernetes, and Portainer. System Maintenance, Support, and Optimization: Monitor, maintain, and optimize MES infrastructure for performance and uptime. Perform regular health checks, backups, disaster recovery drills, and troubleshoot issues. Installation, Configuration, Upgrades, and Compliance: Install, configure, and upgrade MES software and hardware components. Ensure compliance with CMMC, Cyber Essentials, and company standards. Conduct vulnerability assessments and implement remediation plans. User Support, Training, and Collaboration: Provide technical support and training to end-users. Develop and maintain user documentation and support materials. Collaborate with cross-functional teams to implement improvements and ensure seamless integration.