Falcon Chase International
Leeds, Yorkshire
03/04/2025
Full time
Job Description: We are looking for an experienced ServiceNow Developer . Eligible for SC clearance . Key Responsibilities: Design, develop, and implement ServiceNow solutions , including workflows, UI policies, business rules, and automation. Customize and configure ServiceNow modules such as ITSM, ITOM, and CMDB to align with business needs. Develop and maintain ServiceNow integrations with third-party systems using APIs and web services. Implement Service Catalogs, Request Management, and Self-Service Portals for improved user experience. Ensure compliance with ITIL best practices and security policies. Troubleshoot and resolve ServiceNow issues, ensuring high availability and performance . Collaborate with stakeholders to gather requirements and provide technical solutions. Skills & Experience Required: Proven experience as a ServiceNow Developer, working on ITSM, ITOM, or other modules. Strong expertise in JavaScript, Glide API, Flow Designer, and Integration Hub . Experience with ServiceNow REST/SOAP APIs and third-party integrations. Understanding of ITIL frameworks and best practices. Knowledge of security and access controls in ServiceNow .