Curo Services

Support Engineer: Windows, Office 365, Teams, VPN Our Global Technology Client is looking for a Techbar Engineer with a strong communication skills to join their team. Start Date: ASAP Duration: 200 days Pay Rate: £148/day (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £167/day (includes rolled up holiday) IR35 Status: Inside Location: Belfast Requirements: Should be familiar with today's technologies used in the workplace (Windows 7/10, Office 365, Teams VPN's, BYOD, OneNote). Willing to learn & support of bespoke hardware/software used on customer sites. Should be familiar from logging requests/incidents as they come in (ServiceNow). Should be familiar with working to SLA's. Soft Skills: Ability to deliver great customer experience in a very active environment and to be invigorated by constant personal interaction, sometimes this will be the all-important first impression. Strong communication skills that let you converse freely and comfortably with small groups as with individual customers. You're passionate about customer service and eager to share that passion with others. You're willing to learn and embrace Computacenter's service delivery approach You have strong people skills - you're approachable, a good listener and empathetic. Clear communication and able to convey technical solutions to all levels of user Adaptable to different scenarios (working alone/working in a team). Strong interest in technology, and agility at learning new technologies Technical Characteristics. Able to understand user requirements and guide them towards a fix. To apply for this Support Engineer contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Subject - Permanent Tailored Solutions Manager - Paignton, Devon - Remote Job Title: Tailored Solutions Manager Location: Paignton (hybrid) HPW: 37.5 Benefits: 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan. Job Overview: This role offers the exciting challenge of providing managerial and project oversight across our clients' tailored solutions team. The Tailored Solutions team primarily works with leading-edge GNSS simulators across the Positioning Navigation and Timing technologies. In supporting this portfolio there is the opportunity to be fully engaged across all phases of the Product Realisation Process', together with customer engagement. Job Responsibilities: Manage a team of Tailored Solutions (TS) Engineers to ensure that various, sometimes competing, business needs are met - effectively communicate priorities within and outside of the team. Manage key business stakeholders including sales, finance, PMO, engineering and operations, to ensure successful pre- and post-sales delivery of TS projects. Prepare pricing for TS projects and circulate for approval within the business whilst maintaining stakeholder alignment. Work with the TS engineering team and the sales team to derive technical and commercial solutions for customer issues, including through direct customer engagement. Provide forecasting for TS projects and associated component demands. Generate an overview of booked TS projects and ensure stakeholder alignment on their delivery. Manage team workload, ensuring efficient resource use and clear tracking of tasks and progress. Job Requirements: Comfortable leading and working with small teams. Excellent problem-solving skills with the ability to reach out and coordinate technical and commercial inputs from the wider stakeholder environment. Excellent multi-tasking and prioritisation ability. Experience of managing a team. Excellent communication skills are required to liaise across multi-discipline project teams and engage with Subject Matter Experts. Experience in pricing strategy combined with commercial acumen. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. High level of computer literacy with good presentation skills. To apply for this Tailored Solutions Manager permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Subject - Senior Technical Support Engineer - Hands on Lab Equipment - Devon Job Title: Senior Technical Support Engineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: Paignton The Client: Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role: Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve complex technical issues. This collaboration is vital in maintaining the company's reputation for delivering innovative and reliable solutions to high-profile organizations worldwide. Key Duties: As a member of Support Services, work with the global support team to provide customers and end users with product and technical support by performing the following duties. Responding to incoming Service Requests from customers, sales engineers and sales team via online portals/applications email and phone. Analysing reported problems, replicating and demonstrating them if needed, using appropriate dedicated support equipment. Suggesting, preparing and delivering solutions to customers for both hardware and software problems. Liaising with software/hardware engineers to analyse and resolve complex customer issues and to report identified hardware or software design flaws. Complete and maintain records of customer issues, product defects, etc. using the companies CRM tools (Salesforce/Jira). Assist Professional Services (PS) team with delivery of PS engagements if required. On-site installation and technical support for customers when required. Providing level 1 hardware repair and calibration services for customers. Other responsibilities: Assisting in distribution of software and hardware upgrades to customers. Performing calibrations/integrations at customer sites on key product range when required. Generating special test scenarios from customer requests. Maintaining literature available through the support website Job Requirements: BA, BEng or HND in appropriate Engineering discipline. Demonstrable related experience in a high technology organisation. Direct experience providing technical customer support. Direct and recent experience using standard RF and other test equipment such as: Power Meters Spectrum analysers Frequency counters Oscilloscopes Ability to read, analyse, and interpret technical manuals, RFCs, national and international standards, general business periodicals, professional journals, technical procedures, or regulations. Ability to write reports and business correspondence, effectively present information and respond to questions from managers, clients, customers, and the employees of the company. Good communication and presentation skills. Proven problem-solving abilities. Flexible and dedicated approach. Must be able to work in a fast-paced environment and effectively manage multiple priorities. Desirable: Experience with the Linux OS. Experience with tools such as Salesforce and Jira. To apply for this Senior Technical Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Senior FPGA Engineer - Xilinx - VHDL - Paignton - Competitive Salary - Excellent Benefits! Salary: Competitive Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location: Paignton (Hybrid or Fully on Site) The Client: Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. The Candidate: As a Senior FPGA Engineer in the Hardware team, you will help to innovate and develop technology for the companies Simulator Products based on leading-edge technology to drive the next generation of Communications products in the Positioning Technology Line of Business. Specifically, you will be required to develop, test and integrate new features and updates to FPGA implementations. This role would suit a candidate with demonstrable industry experience of VHDL Product Specification & Development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. We are looking for a candidate with Xilinx FPGAs as opposed to Altera FPGAs or ASICs. The successful candidate would will have relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment, as well as strong experience in digital electronics. The Role: This role sits in the Positioning Technology business unit, which is where the world's leading companies turn when they need to accelerate their time-to-market for next-generation navigation and communication systems. In fact, every significant industry test in the last six years for devices deployed on land, at sea, in the air and in space, has used their test systems as the benchmark. They are continually recognised by customers, industry, press, and technology associations for innovative thinking and ground-breaking products. The navigation and communications market has untapped potential. The boundaries of how fast, far, and accurately voice and data can be transmitted have yet to be reached, or even defined. The company's solutions are paving the way for tomorrow's communications. Key Duties: FPGA implementation from either internally generated design specifications or externally published Interface Control Documentation. Design test/verification and qualification. Support and future development of the company's existing Embedded firmware applications. Provide engineering support to internal Supply Chain and Client Services departments. Participate in the maintenance and enhancement of FPGA design processes and practices. Contribute to the on-going development and maintenance of existing products and features. Produce clear documentation to support the integration, system verification, configuration and use of the FPGA features. Requirements: Education and Experience: Honours degree in Electronic Engineering, Computer Engineering, Computer Science, or a similar discipline Demonstrable post-graduate related experience of VHDL project specification and development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. Relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment. Experience with Xilinx FPGAs as opposed to Altera FPGAs or ASICs is preferable. Strong experience in digital electronics. General: Excellent interpersonal communication and analytical skills. Team player with a highly collaborative and positive attitude. Communicates effectively with the ability to work as part of a multi-site team. Good problem-solving skills coupled with a strong aptitude to learn and innovate. Organised and methodical but also a creative thinker. Technical Experience: VHDL. HDL designer. Modelsim verification. Precision synthesis tool. Vivado place and route. Embedded firmware soft/hard platforms: Xilinx Microblaze or similar. S/W languages C, C++, Visual Basic, TCL, Perl. Compilers: EDK hardware platform, Greenhills. Operating systems: Real Time applications running under Linux or Windows. Experience in Digital Modulation techniques, GNSS, Communications theory, Signal Processing, Encryption processes and Matlab are all advantages. Initiative and Ownership: Initiative - step up and take action without being asked. Look for opportunities to make a difference. Resourcefulness - adapt to new/difficult situations and devise ways to overcome obstacles. Decisive, determined, and persistent - demonstrating both individual and collective ownership. To apply for this Senior FPGA Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.