Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
27/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Principal DBA - SQL, Oracle, Azure Synapse We are looking for Principal Database Administrator to lead an enterprise team undergoing a period of significant growth. After a strong 2023, this insurance organisation is expanding their technical services teams across their multi-platform environment. Working across Microsoft SQL, Oracle DB and Azure Synapse, you will direct this support team, achieving greater operational efficiency across a large estate. The successful candidate will have worked across on-prem Microsoft and Oracle environments, along with exposure to cloud-based services. You'll be a strong communicator and mentor and be comfortable as a technical point of escalation within the database team. This is a great opportunity to lead a team in a very successful financial services company, without the people management responsibilities. You'll be excited by the chance to really scale up this organisation's estate, whilst consistently ensuring stability and security. Whilst insurance sector experience is preferred, experience from other financial services will be considered. Responsibilities Lead a team of Database Administrators as technical expert for enterprise environments Act as escalation point whilst mentoring and supporting team members Support a large multi-platform environment across SQL, Oracle and Synapse Maintain integrations with group-wide applications Work collaboratively with multiple internal departments Requirements Excellent ability in T-SQL, P/L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Principal DBA - SQL, Oracle, Azure Synapse
26/04/2024
Full time
Principal DBA - SQL, Oracle, Azure Synapse We are looking for Principal Database Administrator to lead an enterprise team undergoing a period of significant growth. After a strong 2023, this insurance organisation is expanding their technical services teams across their multi-platform environment. Working across Microsoft SQL, Oracle DB and Azure Synapse, you will direct this support team, achieving greater operational efficiency across a large estate. The successful candidate will have worked across on-prem Microsoft and Oracle environments, along with exposure to cloud-based services. You'll be a strong communicator and mentor and be comfortable as a technical point of escalation within the database team. This is a great opportunity to lead a team in a very successful financial services company, without the people management responsibilities. You'll be excited by the chance to really scale up this organisation's estate, whilst consistently ensuring stability and security. Whilst insurance sector experience is preferred, experience from other financial services will be considered. Responsibilities Lead a team of Database Administrators as technical expert for enterprise environments Act as escalation point whilst mentoring and supporting team members Support a large multi-platform environment across SQL, Oracle and Synapse Maintain integrations with group-wide applications Work collaboratively with multiple internal departments Requirements Excellent ability in T-SQL, P/L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Principal DBA - SQL, Oracle, Azure Synapse
Role -VMWare Server Administrator Location - Telford - 4 days on site minimum Duration- 6 months (Likely to extend) Contract Inside IR35 One stage interview on site We are currently looking for a VMWare/Server Administrator with a proven track record in managing and implementing complex IT solutions. The ideal candidate will have extensive experience in MS Windows Server, VMware vSphere (ESXi and vCentre), NSX-T, VMware Cloud Director, Horizon View 8, VDI, Physical and Virtual infrastructure, FC-SAN, Windows Server AD/DS, DNS, DHCP, Remote Desktop Services (RDS), VMware NSX Advanced Load Balancer, a full understanding of PKI and relevant infrastructure, LAN/WAN technologies, Patch management, Linux distros such as Ubuntu, RHEL, third-line support, broad understanding of IT CyberSecurity, Change Control, PowerShell, and Bash Scripting. Responsibilities: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimising storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. Expertise in LAN/WAN technologies, ensuring a robust and reliable network infrastructure. Implement and oversee patch management processes to maintain system security and compliance. Provide third-line support for escalated technical issues, collaborating with other teams to ensure timely resolutions. Apply a broad understanding of IT Cybersecurity principles to identify and mitigate potential security threats proactively. Enforce Change Control procedures to manage and document changes in the IT environment. Develop and maintain PowerShell and Bash scripts to automate routine tasks and streamline system management processes. Proven experience as an IT contractor in a senior role, with a focus on Microsoft Windows Server and VMware technologies. In-depth knowledge of FC-SAN, AD/DS, DNS, DHCP, RDS, PKI, LAN/WAN technologies, Patch management, Linux distros (Ubuntu, RHEL, CentOS), and cybersecurity. Hands-on experience with VMware vSphere, NSX-T, and Cloud Director. Proficiency in implementing and supporting Horizon View 8 and VDI environments. Strong understanding of physical and virtual infrastructure components. Excellent problem-solving skills and the ability to work well under pressure. Effective communication skills, with the ability to convey technical information to both technical and non-technical stakeholders
26/04/2024
Contractor
Role -VMWare Server Administrator Location - Telford - 4 days on site minimum Duration- 6 months (Likely to extend) Contract Inside IR35 One stage interview on site We are currently looking for a VMWare/Server Administrator with a proven track record in managing and implementing complex IT solutions. The ideal candidate will have extensive experience in MS Windows Server, VMware vSphere (ESXi and vCentre), NSX-T, VMware Cloud Director, Horizon View 8, VDI, Physical and Virtual infrastructure, FC-SAN, Windows Server AD/DS, DNS, DHCP, Remote Desktop Services (RDS), VMware NSX Advanced Load Balancer, a full understanding of PKI and relevant infrastructure, LAN/WAN technologies, Patch management, Linux distros such as Ubuntu, RHEL, third-line support, broad understanding of IT CyberSecurity, Change Control, PowerShell, and Bash Scripting. Responsibilities: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimising storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. Expertise in LAN/WAN technologies, ensuring a robust and reliable network infrastructure. Implement and oversee patch management processes to maintain system security and compliance. Provide third-line support for escalated technical issues, collaborating with other teams to ensure timely resolutions. Apply a broad understanding of IT Cybersecurity principles to identify and mitigate potential security threats proactively. Enforce Change Control procedures to manage and document changes in the IT environment. Develop and maintain PowerShell and Bash scripts to automate routine tasks and streamline system management processes. Proven experience as an IT contractor in a senior role, with a focus on Microsoft Windows Server and VMware technologies. In-depth knowledge of FC-SAN, AD/DS, DNS, DHCP, RDS, PKI, LAN/WAN technologies, Patch management, Linux distros (Ubuntu, RHEL, CentOS), and cybersecurity. Hands-on experience with VMware vSphere, NSX-T, and Cloud Director. Proficiency in implementing and supporting Horizon View 8 and VDI environments. Strong understanding of physical and virtual infrastructure components. Excellent problem-solving skills and the ability to work well under pressure. Effective communication skills, with the ability to convey technical information to both technical and non-technical stakeholders
We are heading up a recruitment drive on behalf of a leading IT consultancy that require a XXX to join their team on a major government project that is based remotely. VMWare Server Administrator 6 months (Likely to extend) Mandated PAYE Only Telford - 4 days on site minimum One stage interview on site We are currently looking for a VMWare/Server Administrator with a proven track record in managing and implementing complex IT solutions. The ideal candidate will have extensive experience in MS Windows Server, VMware vSphere (ESXi and vCentre), NSX-T, VMware Cloud Director, Horizon View 8, VDI, Physical and Virtual infrastructure, FC-SAN, Windows Server AD/DS, DNS, DHCP, Remote Desktop Services (RDS), VMware NSX Advanced Load Balancer, a full understanding of PKI and relevant infrastructure, LAN/WAN technologies, Patch management, Linux distros such as Ubuntu, RHEL, third-line support, broad understanding of IT CyberSecurity, Change Control, PowerShell, and Bash Scripting. Responsibilities: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimising storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. Expertise in LAN/WAN technologies, ensuring a robust and reliable network infrastructure. Implement and oversee patch management processes to maintain system security and compliance. Provide third-line support for escalated technical issues, collaborating with other teams to ensure timely resolutions. Apply a broad understanding of IT Cybersecurity principles to identify and mitigate potential security threats proactively. Enforce Change Control procedures to manage and document changes in the IT environment. Develop and maintain PowerShell and Bash scripts to automate routine tasks and streamline system management processes. Proven experience as an IT contractor in a senior role, with a focus on Microsoft Windows Server and VMware technologies. In-depth knowledge of FC-SAN, AD/DS, DNS, DHCP, RDS, PKI, LAN/WAN technologies, Patch management, Linux distros (Ubuntu, RHEL, CentOS), and cybersecurity. Hands-on experience with VMware vSphere, NSX-T, and Cloud Director. Proficiency in implementing and supporting Horizon View 8 and VDI environments. Strong understanding of physical and virtual infrastructure components. Excellent problem-solving skills and the ability to work well under pressure. Effective communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.
26/04/2024
Contractor
We are heading up a recruitment drive on behalf of a leading IT consultancy that require a XXX to join their team on a major government project that is based remotely. VMWare Server Administrator 6 months (Likely to extend) Mandated PAYE Only Telford - 4 days on site minimum One stage interview on site We are currently looking for a VMWare/Server Administrator with a proven track record in managing and implementing complex IT solutions. The ideal candidate will have extensive experience in MS Windows Server, VMware vSphere (ESXi and vCentre), NSX-T, VMware Cloud Director, Horizon View 8, VDI, Physical and Virtual infrastructure, FC-SAN, Windows Server AD/DS, DNS, DHCP, Remote Desktop Services (RDS), VMware NSX Advanced Load Balancer, a full understanding of PKI and relevant infrastructure, LAN/WAN technologies, Patch management, Linux distros such as Ubuntu, RHEL, third-line support, broad understanding of IT CyberSecurity, Change Control, PowerShell, and Bash Scripting. Responsibilities: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimising storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. Expertise in LAN/WAN technologies, ensuring a robust and reliable network infrastructure. Implement and oversee patch management processes to maintain system security and compliance. Provide third-line support for escalated technical issues, collaborating with other teams to ensure timely resolutions. Apply a broad understanding of IT Cybersecurity principles to identify and mitigate potential security threats proactively. Enforce Change Control procedures to manage and document changes in the IT environment. Develop and maintain PowerShell and Bash scripts to automate routine tasks and streamline system management processes. Proven experience as an IT contractor in a senior role, with a focus on Microsoft Windows Server and VMware technologies. In-depth knowledge of FC-SAN, AD/DS, DNS, DHCP, RDS, PKI, LAN/WAN technologies, Patch management, Linux distros (Ubuntu, RHEL, CentOS), and cybersecurity. Hands-on experience with VMware vSphere, NSX-T, and Cloud Director. Proficiency in implementing and supporting Horizon View 8 and VDI environments. Strong understanding of physical and virtual infrastructure components. Excellent problem-solving skills and the ability to work well under pressure. Effective communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.
Our client are a top tier consultancy looking for a VMWare Service Administrator on a 6 months contract. Responsibilities: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimising storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. Expertise in LAN/WAN technologies, ensuring a robust and reliable network infrastructure. Implement and oversee patch management processes to maintain system security and compliance. Provide third-line support for escalated technical issues, collaborating with other teams to ensure timely resolutions. Apply a broad understanding of IT Cybersecurity principles to identify and mitigate potential security threats proactively. Enforce Change Control procedures to manage and document changes in the IT environment. Develop and maintain PowerShell and Bash scripts to automate routine tasks and streamline system management processes. Proven experience as an IT contractor in a senior role, with a focus on Microsoft Windows Server and VMware technologies. In-depth knowledge of FC-SAN, AD/DS, DNS, DHCP, RDS, PKI, LAN/WAN technologies, Patch management, Linux distros (Ubuntu, RHEL, CentOS), and cybersecurity.
26/04/2024
Contractor
Our client are a top tier consultancy looking for a VMWare Service Administrator on a 6 months contract. Responsibilities: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimising storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. Expertise in LAN/WAN technologies, ensuring a robust and reliable network infrastructure. Implement and oversee patch management processes to maintain system security and compliance. Provide third-line support for escalated technical issues, collaborating with other teams to ensure timely resolutions. Apply a broad understanding of IT Cybersecurity principles to identify and mitigate potential security threats proactively. Enforce Change Control procedures to manage and document changes in the IT environment. Develop and maintain PowerShell and Bash scripts to automate routine tasks and streamline system management processes. Proven experience as an IT contractor in a senior role, with a focus on Microsoft Windows Server and VMware technologies. In-depth knowledge of FC-SAN, AD/DS, DNS, DHCP, RDS, PKI, LAN/WAN technologies, Patch management, Linux distros (Ubuntu, RHEL, CentOS), and cybersecurity.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a VMWare Server Administrator for one of their public sector Clients based in Telford 4 days per week IR35: This role is inside of IR35 Minimum Requirement: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimizing storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
26/04/2024
Contractor
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a VMWare Server Administrator for one of their public sector Clients based in Telford 4 days per week IR35: This role is inside of IR35 Minimum Requirement: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Oversee both physical and virtual infrastructure components, ensuring seamless integration and efficient operation. Administer FC-SAN environments, optimizing storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Demonstrate a full understanding of Public Key Infrastructure (PKI) and relevant infrastructure to ensure secure communication. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We are currently looking on behalf of one of our important clients for a Atlassian System Administrator (JIRA/Confluence). The role is a permanent position based in Fribourg Canton & comes with some home office flexibility. Your Role: Operate & maintain internal task management & wiki tools (JIRA/Confluence). Develop, implement & ensure standards & guidelines for the tools & their application. Ensure support for users, Continuously develop tools including the implementation & update of new & existing features, plugins & releases. Act as a first point of contact for user questions & support. Consult & support migration & implementation of processes in JIRA & Confluence. Create & configure Confluence areas & JIRA projects. Assist in the creation & management of Global Confluence Template documents. Develop, deliver & update training sessions & material for users from beginner to administrator level. Maintain contact with external providers (service providers, Atlassian & third party application vendors). Your Skills & Experience: From 1 to 7 years of professional experience with Jira & Confluence including experience from both a User & Administration perspective. Ideally experienced in Programming (eg JavaScript or Python) & Software Tools. Any experience in Agile methods is considered a plus. Your Profile: Completed Computer Science education. Strong communication skills & both customer & team-oriented. Fluent in English (spoken & written), German language skills are considered highly advantageous.
26/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Atlassian System Administrator (JIRA/Confluence). The role is a permanent position based in Fribourg Canton & comes with some home office flexibility. Your Role: Operate & maintain internal task management & wiki tools (JIRA/Confluence). Develop, implement & ensure standards & guidelines for the tools & their application. Ensure support for users, Continuously develop tools including the implementation & update of new & existing features, plugins & releases. Act as a first point of contact for user questions & support. Consult & support migration & implementation of processes in JIRA & Confluence. Create & configure Confluence areas & JIRA projects. Assist in the creation & management of Global Confluence Template documents. Develop, deliver & update training sessions & material for users from beginner to administrator level. Maintain contact with external providers (service providers, Atlassian & third party application vendors). Your Skills & Experience: From 1 to 7 years of professional experience with Jira & Confluence including experience from both a User & Administration perspective. Ideally experienced in Programming (eg JavaScript or Python) & Software Tools. Any experience in Agile methods is considered a plus. Your Profile: Completed Computer Science education. Strong communication skills & both customer & team-oriented. Fluent in English (spoken & written), German language skills are considered highly advantageous.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
24/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
24/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
Venesky-Brown's client, a public sector organisation in Lochgilphead, is currently looking to recruit a Systems Administrator for an initial 5 month contract with potential to extend on a rate of c. £200/day Inside IR35. This role will be fully remote. Responsibilities: - To support the Development Officer (deputising as required) to develop, test and maintain all HR and OD systems in accordance with requirements, ensuring our systems support the team to deliver an effective, high quality and professional service to the organisation. Assist with the integration of new and existing systems, deliver training to systems' users, and provide management information from system. - Assist with the systems element of management information reporting, planning and developing appropriately to ensure relevant, accurate high quality information can be generated. - Assist with planning the implementation of new working practices and systems to ensure appropriate set up of configuration parameters and user access rights, that effective usage procedures are developed, and that training and testing requirements can be met at appropriate stages, while allowing operational requirements to continue to be met as well. - Assist with planning to ensure the smooth implementation of any changes to the organisation's HR and OD systems - Configure and maintain usage of relevant modules, setting up and maintaining configuration parameters and user access rights. - Using systems analysis and programming techniques to support the maintenance and enhancement of HR and OD systems - Coordinate and Liaise with relevant staff to test new releases of software, and manage availability of the test system to meet requirements for training and testing. - Assist with set up of integration requirements and testing for integration with HR & OD Systems as required. - Ensure all interfaces to other systems operate with integrity on a day to day basis, reconciling as required between the systems. - Resolve faults if possible and refer any that cannot be resolved to the suppliers and/or the organisation's IT Service Desk as appropriate. - Develop specifications for HR & OD Systems functionality for development by other suppliers as appropriate. - Participate in meetings with other users of HR & OD Systems. - Participate in internal and external working groups as appropriate. - Acting as project assistant for change projects involving HR and OD systems - Developing and implementing communications plans to support change projects - Develop and implement testing programmes to support systems development projects - Delivering and developing training and guidance materials to support change projects in relation to systems development - Co-ordinate training delivery from consultants and develop skills to subsequently train directly and to train staff to act as trainers on HR & OD Systems, training both in procedures and in system usage. - Act as a first point of contact for all internal users and develop systems to communicate with users in an effective manner. Assist users with the development of reports. - Work with the Senior Admin Officer/Admin Officers to develop reporting and regular management information in a user friendly format supporting the development and maintenance of catalogues for reporting - Assist the Development Officer to manage relevant budgets by ensuring that any expenditure is appropriate, within allocated budget limits at all times and that accurate financial records are maintained. - Assist with tracking of business process benefits. - Develop and maintain information on the Corporate Performance Management System (Pyramid). - Ensure targets are recorded and reported in relation to key performance indicators for internal and external reporting. Essential skills: - Experience in a similar role - ideally experienced with iTrent HR & Payroll software (or similar) If you would like to hear more about this opportunity please get in touch.
24/04/2024
Contractor
Venesky-Brown's client, a public sector organisation in Lochgilphead, is currently looking to recruit a Systems Administrator for an initial 5 month contract with potential to extend on a rate of c. £200/day Inside IR35. This role will be fully remote. Responsibilities: - To support the Development Officer (deputising as required) to develop, test and maintain all HR and OD systems in accordance with requirements, ensuring our systems support the team to deliver an effective, high quality and professional service to the organisation. Assist with the integration of new and existing systems, deliver training to systems' users, and provide management information from system. - Assist with the systems element of management information reporting, planning and developing appropriately to ensure relevant, accurate high quality information can be generated. - Assist with planning the implementation of new working practices and systems to ensure appropriate set up of configuration parameters and user access rights, that effective usage procedures are developed, and that training and testing requirements can be met at appropriate stages, while allowing operational requirements to continue to be met as well. - Assist with planning to ensure the smooth implementation of any changes to the organisation's HR and OD systems - Configure and maintain usage of relevant modules, setting up and maintaining configuration parameters and user access rights. - Using systems analysis and programming techniques to support the maintenance and enhancement of HR and OD systems - Coordinate and Liaise with relevant staff to test new releases of software, and manage availability of the test system to meet requirements for training and testing. - Assist with set up of integration requirements and testing for integration with HR & OD Systems as required. - Ensure all interfaces to other systems operate with integrity on a day to day basis, reconciling as required between the systems. - Resolve faults if possible and refer any that cannot be resolved to the suppliers and/or the organisation's IT Service Desk as appropriate. - Develop specifications for HR & OD Systems functionality for development by other suppliers as appropriate. - Participate in meetings with other users of HR & OD Systems. - Participate in internal and external working groups as appropriate. - Acting as project assistant for change projects involving HR and OD systems - Developing and implementing communications plans to support change projects - Develop and implement testing programmes to support systems development projects - Delivering and developing training and guidance materials to support change projects in relation to systems development - Co-ordinate training delivery from consultants and develop skills to subsequently train directly and to train staff to act as trainers on HR & OD Systems, training both in procedures and in system usage. - Act as a first point of contact for all internal users and develop systems to communicate with users in an effective manner. Assist users with the development of reports. - Work with the Senior Admin Officer/Admin Officers to develop reporting and regular management information in a user friendly format supporting the development and maintenance of catalogues for reporting - Assist the Development Officer to manage relevant budgets by ensuring that any expenditure is appropriate, within allocated budget limits at all times and that accurate financial records are maintained. - Assist with tracking of business process benefits. - Develop and maintain information on the Corporate Performance Management System (Pyramid). - Ensure targets are recorded and reported in relation to key performance indicators for internal and external reporting. Essential skills: - Experience in a similar role - ideally experienced with iTrent HR & Payroll software (or similar) If you would like to hear more about this opportunity please get in touch.
We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months, or earlier when you have an existing EU-Security-clearance. BACKGROUND Our client is an international organisation and a great reference in any CV! English speaking environment. This role will be 100% onsite in Strasbourg as long the restrictions are lifted. This is a real long-term contract with possibility of extension based on performance and budget availability (initial 220 day contract, where 2x 220 day extensions are foreseen). EU nationals ONLY (due to the "EU" security certifications required). We can't accept any longer UK-consultants, as long they don't have EU-security-clearance or another EU-citizenship (Please note, after Brexit the UK-consultants can't get any longer "EU" security clearances, which is mandatory for this position). Start date in 2-3 months. Earlier when you have an existing EU-security-clearance . We will support your request to get a SC clearance but this application might delay start by some weeks. This position requires "security clearance level: EU SECRET". If the candidate doesn't have a Security Clearance (SC) yet, then he/she can start working, when presenting: - A fresh criminal record (from his/her home country), plus ID-card copy. Our company is holding "FSC - Facility Security Clearance", so we are able to guide/sponsor you through the "PSC - Personal Security Clearance" procedure. The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate including travel costs for the services described. Europass-CV-format (DOC) will be required at a later stage, it's mandatory, we can provide template (please don't use the online forms). JOB DESCRIPTION The Job Description is "general", as usual in these EU-agencies, where we will learn about the specific focus of the role in the VC interview. We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices etc. for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months or earlier when you have an existing EU-Security-clearance. TASKS Administration of the network and security devices (Firewalls, IPS, Switches, etc.) Administration of the cryptographic devices Monitoring and troubleshooting IP communications services Drafting and updating technical network documentation and operational procedures Providing 2nd line support in the area of IP communication services SKILLS Minimum 3 years of experience in a similar role/security role (security certifications are required) Minimum a B2 level in English, French is a plus Certification in IT-SEC are required, like CEH: Certified Ethical Hacker. CISM: Certified Information Security Manager. CompTIA Security+ Computing Technology Industry Association CISSP: Certified Information Systems Security Professional. GSEC: GIAC Security Essentials. Global Information Assurance Certification (GIAC) ECSA: EC-Council Certified Security Analyst. GPEN: GIAC Penetration Tester. ISO 27001 Lead Auditor (ISMS) ISO 22301 Lead Auditor (BC/DR) Information Security frameworks, practices and principles (eg ISO 27001/22301, COBIT, CSC, NIST, OWASP TOP 10, GAPP, Open Group's TOGAF v9.1 etc.) PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. If this sounds of interest, then please get in touch ASAP so we can talk about the role and your experience.
24/04/2024
Contractor
We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months, or earlier when you have an existing EU-Security-clearance. BACKGROUND Our client is an international organisation and a great reference in any CV! English speaking environment. This role will be 100% onsite in Strasbourg as long the restrictions are lifted. This is a real long-term contract with possibility of extension based on performance and budget availability (initial 220 day contract, where 2x 220 day extensions are foreseen). EU nationals ONLY (due to the "EU" security certifications required). We can't accept any longer UK-consultants, as long they don't have EU-security-clearance or another EU-citizenship (Please note, after Brexit the UK-consultants can't get any longer "EU" security clearances, which is mandatory for this position). Start date in 2-3 months. Earlier when you have an existing EU-security-clearance . We will support your request to get a SC clearance but this application might delay start by some weeks. This position requires "security clearance level: EU SECRET". If the candidate doesn't have a Security Clearance (SC) yet, then he/she can start working, when presenting: - A fresh criminal record (from his/her home country), plus ID-card copy. Our company is holding "FSC - Facility Security Clearance", so we are able to guide/sponsor you through the "PSC - Personal Security Clearance" procedure. The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate including travel costs for the services described. Europass-CV-format (DOC) will be required at a later stage, it's mandatory, we can provide template (please don't use the online forms). JOB DESCRIPTION The Job Description is "general", as usual in these EU-agencies, where we will learn about the specific focus of the role in the VC interview. We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices etc. for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months or earlier when you have an existing EU-Security-clearance. TASKS Administration of the network and security devices (Firewalls, IPS, Switches, etc.) Administration of the cryptographic devices Monitoring and troubleshooting IP communications services Drafting and updating technical network documentation and operational procedures Providing 2nd line support in the area of IP communication services SKILLS Minimum 3 years of experience in a similar role/security role (security certifications are required) Minimum a B2 level in English, French is a plus Certification in IT-SEC are required, like CEH: Certified Ethical Hacker. CISM: Certified Information Security Manager. CompTIA Security+ Computing Technology Industry Association CISSP: Certified Information Systems Security Professional. GSEC: GIAC Security Essentials. Global Information Assurance Certification (GIAC) ECSA: EC-Council Certified Security Analyst. GPEN: GIAC Penetration Tester. ISO 27001 Lead Auditor (ISMS) ISO 22301 Lead Auditor (BC/DR) Information Security frameworks, practices and principles (eg ISO 27001/22301, COBIT, CSC, NIST, OWASP TOP 10, GAPP, Open Group's TOGAF v9.1 etc.) PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. If this sounds of interest, then please get in touch ASAP so we can talk about the role and your experience.
iO associates have patterned with a leading multinational aerospace corporation that designs, manufactures, and sells aircraft, helicopters, satellites, and defense systems. With a rich history spanning decades, it is known for innovative technologies and commitment to sustainability in aviation. Its global presence and diverse product portfolio make it a key player in the aerospace industry, driving advancements in air travel and shaping its future. You will be responsible support the UK HR team in day-to-day activities, collaborating closely with HR Management, Business Partners, and Talent Acquisition Partners. Manage diaries, emails, travel, and expenses proactively for the Head of HR, ensuring seamless organization and efficiency. Job Title: HR Administrator/Executive Assistant Location: Monday to Friday days - core hours 37 per week Remote working available 3 days on site, 2 days remote Duration: 12 Months Responsibilities: Provide HR administrative, operational, and project support to HR Business Partners & UK HR Manage and prioritize the diary of the Head of HR, coordinating meetings, appointments, and travel. Support onboarding, induction, exit, and overseas deployment processes. Provide day-to-day time, attendance, and payroll support. Assist in Disciplinary & Grievance processes as required. Manage visitor process, room booking, and hospitality. Assist in creating and running HR events and processes. Perform ad hoc data management and analysis, such as file archiving, audits, surveys, and reports. Organize the Long Service Award process. Qualifications Highly organized with exceptional time management skills Excellent organizational and communication skills with strong attention to detail Proficient in Google Workspace or demonstrate adaptability to learn. Ability to remain calm under pressure and deal with sensitive/HR confidential topics. Proactive and adaptable, ready to tackle new challenges and support team needs. If this role aligns with your career aspirations, we invite you to take the next step and apply for this job. Please email or call.
23/04/2024
Contractor
iO associates have patterned with a leading multinational aerospace corporation that designs, manufactures, and sells aircraft, helicopters, satellites, and defense systems. With a rich history spanning decades, it is known for innovative technologies and commitment to sustainability in aviation. Its global presence and diverse product portfolio make it a key player in the aerospace industry, driving advancements in air travel and shaping its future. You will be responsible support the UK HR team in day-to-day activities, collaborating closely with HR Management, Business Partners, and Talent Acquisition Partners. Manage diaries, emails, travel, and expenses proactively for the Head of HR, ensuring seamless organization and efficiency. Job Title: HR Administrator/Executive Assistant Location: Monday to Friday days - core hours 37 per week Remote working available 3 days on site, 2 days remote Duration: 12 Months Responsibilities: Provide HR administrative, operational, and project support to HR Business Partners & UK HR Manage and prioritize the diary of the Head of HR, coordinating meetings, appointments, and travel. Support onboarding, induction, exit, and overseas deployment processes. Provide day-to-day time, attendance, and payroll support. Assist in Disciplinary & Grievance processes as required. Manage visitor process, room booking, and hospitality. Assist in creating and running HR events and processes. Perform ad hoc data management and analysis, such as file archiving, audits, surveys, and reports. Organize the Long Service Award process. Qualifications Highly organized with exceptional time management skills Excellent organizational and communication skills with strong attention to detail Proficient in Google Workspace or demonstrate adaptability to learn. Ability to remain calm under pressure and deal with sensitive/HR confidential topics. Proactive and adaptable, ready to tackle new challenges and support team needs. If this role aligns with your career aspirations, we invite you to take the next step and apply for this job. Please email or call.
Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes Other Qualifications Strong analytical and problem solving skills Good communication skills Good personal computer and business solutions software skills Ability to work independently and as part of a team Work Environment Office environment May require on-call, shift, weekend and evening work
23/04/2024
Full time
Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes Other Qualifications Strong analytical and problem solving skills Good communication skills Good personal computer and business solutions software skills Ability to work independently and as part of a team Work Environment Office environment May require on-call, shift, weekend and evening work
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
23/04/2024
Full time
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
MP Recruitment Group
Sutton Courtenay, Oxfordshire
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
23/04/2024
Full time
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
iTrent System Administrator - Remote - £190 per day (inside IR35) Our client requires the skills and knowledge of an experienced iTrent Systems Administrator for a 16 week contract. The successful candidate will support the Development Officer to develop, test and maintain all HR and OD systems in accordance with requirements, ensuring systems support the team to deliver an effective, high quality and professional service. You will also assist with the integration of new and existing systems, deliver training to systems' users, and provide management information from system. Background required: iTrent experience is essential. Implementation experience to iTrent from another payroll provider is essential. HR/Payroll System Administration and Security set up experience is essential. Demonstrable Business Objects skills, to write complex data reports. This role can be home based, however, candidates must be based in the UK. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
22/04/2024
Contractor
iTrent System Administrator - Remote - £190 per day (inside IR35) Our client requires the skills and knowledge of an experienced iTrent Systems Administrator for a 16 week contract. The successful candidate will support the Development Officer to develop, test and maintain all HR and OD systems in accordance with requirements, ensuring systems support the team to deliver an effective, high quality and professional service. You will also assist with the integration of new and existing systems, deliver training to systems' users, and provide management information from system. Background required: iTrent experience is essential. Implementation experience to iTrent from another payroll provider is essential. HR/Payroll System Administration and Security set up experience is essential. Demonstrable Business Objects skills, to write complex data reports. This role can be home based, however, candidates must be based in the UK. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.