Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial and will have at least 2+ years previous experience in a Business Systems Analyst/IT Business Analysts role. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
16/05/2024
Full time
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial and will have at least 2+ years previous experience in a Business Systems Analyst/IT Business Analysts role. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Quality Engineer Coventry Full time Permanent Role Our client, a world-leading automotive engineering and manufacturing company based in Coventry, is looking to hire a Quality Engineer on a Full time permanent basis. This role presents an excellent opportunity to join the quality team of an innovative industry leader, which is equipped with state-of-the-art manufacturing technologies and processes. As the Quality Engineer, your core objective will be to ensure effective quality control throughout the manufacturing operations. Key duties and responsibilities include: Developing and implementing inspection plans, procedures, performance standards, and control methodologies to adhere to internal quality guidelines and industry regulations Conducting risk-based thinking assessments on operational processes to determine quality assurance requirements Performing process capability and analytical studies to identify areas for defect reduction and quality improvement Working closely with cross-functional teams including manufacturing, procurement, and suppliers to drive quality culture throughout the supply chain ecosystem Capturing, monitoring, and analysing quality data to identify trends and deviations from set targets Driving continuous improvement projects by employing methods like 8D problem-solving and Six Sigma Creating management reports and dashboards that communicate key quality metrics to senior leadership Staying current with advancements in quality engineering disciplines, inspection technologies, automation solutions etc. The ideal candidate will have hands-on experience working within quality-focused manufacturing operations, preferably in the automotive industry. You should also demonstrate sharp analytical abilities, communication skills, leadership qualities and a passion for devising quality assurance strategies. This is a fantastic opportunity to take on an important quality role within a pioneering mobility manufacturer. If you meet the above profile and are keen to apply, please send your CV to (see below)
16/05/2024
Full time
Quality Engineer Coventry Full time Permanent Role Our client, a world-leading automotive engineering and manufacturing company based in Coventry, is looking to hire a Quality Engineer on a Full time permanent basis. This role presents an excellent opportunity to join the quality team of an innovative industry leader, which is equipped with state-of-the-art manufacturing technologies and processes. As the Quality Engineer, your core objective will be to ensure effective quality control throughout the manufacturing operations. Key duties and responsibilities include: Developing and implementing inspection plans, procedures, performance standards, and control methodologies to adhere to internal quality guidelines and industry regulations Conducting risk-based thinking assessments on operational processes to determine quality assurance requirements Performing process capability and analytical studies to identify areas for defect reduction and quality improvement Working closely with cross-functional teams including manufacturing, procurement, and suppliers to drive quality culture throughout the supply chain ecosystem Capturing, monitoring, and analysing quality data to identify trends and deviations from set targets Driving continuous improvement projects by employing methods like 8D problem-solving and Six Sigma Creating management reports and dashboards that communicate key quality metrics to senior leadership Staying current with advancements in quality engineering disciplines, inspection technologies, automation solutions etc. The ideal candidate will have hands-on experience working within quality-focused manufacturing operations, preferably in the automotive industry. You should also demonstrate sharp analytical abilities, communication skills, leadership qualities and a passion for devising quality assurance strategies. This is a fantastic opportunity to take on an important quality role within a pioneering mobility manufacturer. If you meet the above profile and are keen to apply, please send your CV to (see below)
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
16/05/2024
Full time
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
16/05/2024
Full time
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
Enterprise Architect (Airline, Aviation, Travel) Business driven Enterprise Architect with solid Airline Industry experience to work closely with CxO's within the airline industry. Leading discussions, workshops and interviews in shaping the customer's technology strategy; ability to demonstrate expertise in working with one or more of the following; Passenger Service Systems (PSS), Booking and Reservations platforms, Order Management systems as well as exposure to IATA standards in New Distribution Capabilities (NDC) and ONE Order. Experience: A breadth of experience working within the Airline industry in a technology advisory capacity Solid Enterprise, Solutions and Integration architecture within Aviation/Airlines Experience with one or more of the following; Passenger Service Systems (PSS), Booking and Reservations platforms, Offer and Order Management systems, GDS, NDC, One Order Agile development working experience; working with lean and continuous improvement teams as well as remote and distributed teams. Consultative relationship building and technical leadership at a CX level Solutions driven way of thinking with the ability to do business case work with incomplete information in ambiguous environments. The Enterprise Architect will be a Senior Managing Consultant and required to be on site in London 2 times/week with the customers being predominantly UK based, base salary of £100- £150K
16/05/2024
Full time
Enterprise Architect (Airline, Aviation, Travel) Business driven Enterprise Architect with solid Airline Industry experience to work closely with CxO's within the airline industry. Leading discussions, workshops and interviews in shaping the customer's technology strategy; ability to demonstrate expertise in working with one or more of the following; Passenger Service Systems (PSS), Booking and Reservations platforms, Order Management systems as well as exposure to IATA standards in New Distribution Capabilities (NDC) and ONE Order. Experience: A breadth of experience working within the Airline industry in a technology advisory capacity Solid Enterprise, Solutions and Integration architecture within Aviation/Airlines Experience with one or more of the following; Passenger Service Systems (PSS), Booking and Reservations platforms, Offer and Order Management systems, GDS, NDC, One Order Agile development working experience; working with lean and continuous improvement teams as well as remote and distributed teams. Consultative relationship building and technical leadership at a CX level Solutions driven way of thinking with the ability to do business case work with incomplete information in ambiguous environments. The Enterprise Architect will be a Senior Managing Consultant and required to be on site in London 2 times/week with the customers being predominantly UK based, base salary of £100- £150K
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
Senior Network Engineer - Hybrid Working (Luton Offices) - £55-65k + Bonus & Benefit Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire a Senior Network Engineer As a Senior Network Engineer within the IT Infrastructure team, your primary responsibility will be to ensure the effective and efficient functioning of the business critical network systems. You will play a crucial role in detecting, investigating, and responding to network-related events and incidents. This involves closely monitoring the network infrastructure, identifying any issues or anomalies, and taking appropriate action to resolve them as well as spearheading new technology implementation. This role will be projects focused on infrastructure upgrades and improvements. This could include activities such as network design and implementation, network equipment procurement and configuration, network performance optimization, and ensuring network security and compliance with industry standards. Some of the responsibilities: Manage the day-to-day running of networks, including conducting regular health checks, identifying issues, risks, and opportunities, and providing recommendations for continuous improvement. Act as a technical lead/resource on infrastructure projects, collaborating with business and technical contacts to ensure successful implementation Liaise with third-party vendors and internal staff to provide support on network-related projects, coordinating efforts and managing dependencies Troubleshoot and resolve complex network issues, escalating to vendors when necessary. Configure network Switches, Routers, Firewalls, and VPN tunnels to maintain optimal performance and security. Utilize network monitoring tools to proactively identify and address network problems and vulnerabilities. Produce design documentation, maintenance plans, and support documentation for network solutions, and provide training for the handover to IT operations teams Your background: Excellent knowledge of network technologies such as OSPF, MPLS, VXLAN, IPSEC, VLAN, STP, VTP, VRRP, WAN, DHCP, switching, and SD-WAN. Competency in administering Firewalls, and familiarity with wireless protocols and corporate wireless network management. Certifications such as CCNA, CCNP, CompTIA Network+, or equivalent real-world experience Previous experience in a dedicated network engineering role, including expertise in network infrastructure maintenance, design, programming, implementation, migration, and replacement. Experience troubleshooting LAN and WAN infrastructure in a corporate environment, working with platforms such as HPE, Aruba, Dell, and Palo Alto products. Hands-on experience with network and system monitoring and alerting solutions Excellent understanding of network security threats, best practices, and equipment implementation, including Firewalls, access control, and security protocols Advanced understanding of enterprise campus networks, Firewall platforms, WAN technologies, network management, monitoring, and packet capture technique Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
16/05/2024
Full time
Senior Network Engineer - Hybrid Working (Luton Offices) - £55-65k + Bonus & Benefit Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire a Senior Network Engineer As a Senior Network Engineer within the IT Infrastructure team, your primary responsibility will be to ensure the effective and efficient functioning of the business critical network systems. You will play a crucial role in detecting, investigating, and responding to network-related events and incidents. This involves closely monitoring the network infrastructure, identifying any issues or anomalies, and taking appropriate action to resolve them as well as spearheading new technology implementation. This role will be projects focused on infrastructure upgrades and improvements. This could include activities such as network design and implementation, network equipment procurement and configuration, network performance optimization, and ensuring network security and compliance with industry standards. Some of the responsibilities: Manage the day-to-day running of networks, including conducting regular health checks, identifying issues, risks, and opportunities, and providing recommendations for continuous improvement. Act as a technical lead/resource on infrastructure projects, collaborating with business and technical contacts to ensure successful implementation Liaise with third-party vendors and internal staff to provide support on network-related projects, coordinating efforts and managing dependencies Troubleshoot and resolve complex network issues, escalating to vendors when necessary. Configure network Switches, Routers, Firewalls, and VPN tunnels to maintain optimal performance and security. Utilize network monitoring tools to proactively identify and address network problems and vulnerabilities. Produce design documentation, maintenance plans, and support documentation for network solutions, and provide training for the handover to IT operations teams Your background: Excellent knowledge of network technologies such as OSPF, MPLS, VXLAN, IPSEC, VLAN, STP, VTP, VRRP, WAN, DHCP, switching, and SD-WAN. Competency in administering Firewalls, and familiarity with wireless protocols and corporate wireless network management. Certifications such as CCNA, CCNP, CompTIA Network+, or equivalent real-world experience Previous experience in a dedicated network engineering role, including expertise in network infrastructure maintenance, design, programming, implementation, migration, and replacement. Experience troubleshooting LAN and WAN infrastructure in a corporate environment, working with platforms such as HPE, Aruba, Dell, and Palo Alto products. Hands-on experience with network and system monitoring and alerting solutions Excellent understanding of network security threats, best practices, and equipment implementation, including Firewalls, access control, and security protocols Advanced understanding of enterprise campus networks, Firewall platforms, WAN technologies, network management, monitoring, and packet capture technique Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
iO associates are proud to partner with a well-established company that is leading provider of critical engineering services, which support national defence based in Devonport Plymouth who are looking for a driven and passionate Senior Quality Assurance Engineer to join the team. This is an exciting opportunity to join a Global Engineering Services and take the next step in your career! As the Senior Quality Assurance Engineer, you will be responsible to ensure that all company activities result in infrastructure that meets the required Quality standards and is fit for its intended purpose. In return for this, you'll receive a salary of up to £45,000, alongside some great benefits such as Pay overtime on hourly rate of salary + travel, subsidies and stay away fee. Job Title: Senior Quality Assurance Engineer Location: Plymouth UK Permanent Job/Onsite Responsibilities: Lead quality for projects within Devonport Facilities Programmes, Portfolios, and Project Business Units. Ensure Quality Management Plans, Inspection & Test Plans, and Lifetime Quality Records meet requirements. Represent Quality Function at Project meetings. Manage QAE team as required. Conduct internal and external audits and support 3rd party audits. Advise and collaborate with project teams on quality matters. Key Skills and Knowledge: Proficient in ISO 9001:2015. Familiar with continuous improvement techniques. Experience in auditing is essential. Key Behaviours and Technical Competencies: Experience in managing Quality Assurance and Quality Control in the Engineering sector, including supply chain functions, is advantageous. Knowledge of change management and improvement programmes. Familiarity with MOD quality systems and requirements. Understanding of nuclear site licence obligations and management arrangements. Background in construction. If you are passionate about working as a Quality Engineer contributing to the success of global company and interested in finding out more, don't hesitate and apply today!
16/05/2024
Full time
iO associates are proud to partner with a well-established company that is leading provider of critical engineering services, which support national defence based in Devonport Plymouth who are looking for a driven and passionate Senior Quality Assurance Engineer to join the team. This is an exciting opportunity to join a Global Engineering Services and take the next step in your career! As the Senior Quality Assurance Engineer, you will be responsible to ensure that all company activities result in infrastructure that meets the required Quality standards and is fit for its intended purpose. In return for this, you'll receive a salary of up to £45,000, alongside some great benefits such as Pay overtime on hourly rate of salary + travel, subsidies and stay away fee. Job Title: Senior Quality Assurance Engineer Location: Plymouth UK Permanent Job/Onsite Responsibilities: Lead quality for projects within Devonport Facilities Programmes, Portfolios, and Project Business Units. Ensure Quality Management Plans, Inspection & Test Plans, and Lifetime Quality Records meet requirements. Represent Quality Function at Project meetings. Manage QAE team as required. Conduct internal and external audits and support 3rd party audits. Advise and collaborate with project teams on quality matters. Key Skills and Knowledge: Proficient in ISO 9001:2015. Familiar with continuous improvement techniques. Experience in auditing is essential. Key Behaviours and Technical Competencies: Experience in managing Quality Assurance and Quality Control in the Engineering sector, including supply chain functions, is advantageous. Knowledge of change management and improvement programmes. Familiarity with MOD quality systems and requirements. Understanding of nuclear site licence obligations and management arrangements. Background in construction. If you are passionate about working as a Quality Engineer contributing to the success of global company and interested in finding out more, don't hesitate and apply today!
A Senior Data Engineer required by this leading research and analytics vendor to join an existing Data engineering/product function as they look to continually improve their product and application suite. As a senior member of the data practice you will - Promote best practice for data related projects Mentoring engineers Coordinating resources Aim for continuous improvement of the team Innovate with the use of new technologies Ideally you can demonstrate experience across a breadth of tools and technologies, including - Demonstrable professional Data experience Experience of working with semi or unstructured data sets like JSON Excellent understanding of DataBricks and PySpark Excellent understanding of SQL and CosmosDB databases Excellent knowledge of designing, constructing, administering, and maintaining data warehouses and data lakes. Knowledge of Azure Cloud Services Good understanding T-SQL programming Good exposure to Azure Data Lake technologies such as ADF, HDFS and Synapse Good knowledge of Data Governance, Data Catalog, Master Data Management Knowledge of Advanced Analytics and Model Management including Azure Databricks, Azure ML/MLFlow as well as deployment of models using Azure Kubernetes Service Please contact me for a full spec and discussion around the role, company, growth prospects and how you can contribute to the future of the business
15/05/2024
Full time
A Senior Data Engineer required by this leading research and analytics vendor to join an existing Data engineering/product function as they look to continually improve their product and application suite. As a senior member of the data practice you will - Promote best practice for data related projects Mentoring engineers Coordinating resources Aim for continuous improvement of the team Innovate with the use of new technologies Ideally you can demonstrate experience across a breadth of tools and technologies, including - Demonstrable professional Data experience Experience of working with semi or unstructured data sets like JSON Excellent understanding of DataBricks and PySpark Excellent understanding of SQL and CosmosDB databases Excellent knowledge of designing, constructing, administering, and maintaining data warehouses and data lakes. Knowledge of Azure Cloud Services Good understanding T-SQL programming Good exposure to Azure Data Lake technologies such as ADF, HDFS and Synapse Good knowledge of Data Governance, Data Catalog, Master Data Management Knowledge of Advanced Analytics and Model Management including Azure Databricks, Azure ML/MLFlow as well as deployment of models using Azure Kubernetes Service Please contact me for a full spec and discussion around the role, company, growth prospects and how you can contribute to the future of the business
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
15/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Associate Principal, Appian Development. This role will focus on design, development, testing, and implementation of Appian. Responsibilities: Applies expert knowledge of Java, Python, JavaScript, NodeJS, Angular 2.0 or ReactJS and middle-ware technologies in independently designing and developing key services with a focus on continuous integration and delivery Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Integrating disparate data from REST and WebSocket services within a cohesive user interface Participating in innovative design and proof of concepts with emerging technologies and solutions Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Writes unit and integration tests based on chosen DevOps frameworks Qualifications: BS degree in Computer Science, similar technical field (required) Appian certified developer (required) Blue Prism certified associate developer or higher (preferred) 5+ years of Front End, User Experience, development (required) 5+ years of experience in JavaScript skills (required) 3 + years of experience automating workflows inside Appian and in conjunction with integration to other tools (required) 3+ years of experience in React application development (required) 3+ years of hands-on HTML5/CSS3 experience (required) Experience with Java and/or Python (required) Experience with popular Javascript frameworks such as React, Node JS, Vue, Angular 2.0 (required) Experience of working with websockets, HTTP 1.1 and HTTP/2 (required) Experience with RESTful APIs and JSON RPC (required) Ability to write clean, bug-free code that is easy to understand and easily maintainable (required) Experience with BDD methodologies & automated acceptance testing (required) 5+ years hands-on experience in Java, including good understanding of Java fundamentals such as Memory Model, Runtime Environment, Concurrency and Multithreading (required) Past/Current experience of 3+ years working on a large scale cloud native project (platform: Unix/Linux, Type of Systems: event-driven/transaction processing/high performance computing) as Technical Lead. These experiences should include developing/architecting core libraries or framework used by the platform to support fundamental services like storage, alert notifications, security, etc. (required) Appian Process Modeling, Smart Services, Rules and Tempo event services, database, and Web services (required) Experience with cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. (required) Experience with distributed message brokers using Kafka (required) Experience with high speed distributed computing frameworks such as AWS EMR, Hadoop, HDFS, S3, MapReduce, Apache Spark, Apache Hive, Kafka Streams, Apache Flink etc. (required) Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc (required)
15/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Associate Principal, Appian Development. This role will focus on design, development, testing, and implementation of Appian. Responsibilities: Applies expert knowledge of Java, Python, JavaScript, NodeJS, Angular 2.0 or ReactJS and middle-ware technologies in independently designing and developing key services with a focus on continuous integration and delivery Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Integrating disparate data from REST and WebSocket services within a cohesive user interface Participating in innovative design and proof of concepts with emerging technologies and solutions Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Writes unit and integration tests based on chosen DevOps frameworks Qualifications: BS degree in Computer Science, similar technical field (required) Appian certified developer (required) Blue Prism certified associate developer or higher (preferred) 5+ years of Front End, User Experience, development (required) 5+ years of experience in JavaScript skills (required) 3 + years of experience automating workflows inside Appian and in conjunction with integration to other tools (required) 3+ years of experience in React application development (required) 3+ years of hands-on HTML5/CSS3 experience (required) Experience with Java and/or Python (required) Experience with popular Javascript frameworks such as React, Node JS, Vue, Angular 2.0 (required) Experience of working with websockets, HTTP 1.1 and HTTP/2 (required) Experience with RESTful APIs and JSON RPC (required) Ability to write clean, bug-free code that is easy to understand and easily maintainable (required) Experience with BDD methodologies & automated acceptance testing (required) 5+ years hands-on experience in Java, including good understanding of Java fundamentals such as Memory Model, Runtime Environment, Concurrency and Multithreading (required) Past/Current experience of 3+ years working on a large scale cloud native project (platform: Unix/Linux, Type of Systems: event-driven/transaction processing/high performance computing) as Technical Lead. These experiences should include developing/architecting core libraries or framework used by the platform to support fundamental services like storage, alert notifications, security, etc. (required) Appian Process Modeling, Smart Services, Rules and Tempo event services, database, and Web services (required) Experience with cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. (required) Experience with distributed message brokers using Kafka (required) Experience with high speed distributed computing frameworks such as AWS EMR, Hadoop, HDFS, S3, MapReduce, Apache Spark, Apache Hive, Kafka Streams, Apache Flink etc. (required) Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc (required)
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Associate Principal, Appian Development. This role will focus on design, development, testing, and implementation of Appian. Responsibilities: Applies expert knowledge of Java, Python, JavaScript, NodeJS, Angular 2.0 or ReactJS and middle-ware technologies in independently designing and developing key services with a focus on continuous integration and delivery Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Integrating disparate data from REST and WebSocket services within a cohesive user interface Participating in innovative design and proof of concepts with emerging technologies and solutions Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Writes unit and integration tests based on chosen DevOps frameworks Qualifications: BS degree in Computer Science, similar technical field (required) Appian certified developer (required) Blue Prism certified associate developer or higher (preferred) 5+ years of Front End, User Experience, development (required) 5+ years of experience in JavaScript skills (required) 3 + years of experience automating workflows inside Appian and in conjunction with integration to other tools (required) 3+ years of experience in React application development (required) 3+ years of hands-on HTML5/CSS3 experience (required) Experience with Java and/or Python (required) Experience with popular Javascript frameworks such as React, Node JS, Vue, Angular 2.0 (required) Experience of working with websockets, HTTP 1.1 and HTTP/2 (required) Experience with RESTful APIs and JSON RPC (required) Ability to write clean, bug-free code that is easy to understand and easily maintainable (required) Experience with BDD methodologies & automated acceptance testing (required) 5+ years hands-on experience in Java, including good understanding of Java fundamentals such as Memory Model, Runtime Environment, Concurrency and Multithreading (required) Past/Current experience of 3+ years working on a large scale cloud native project (platform: Unix/Linux, Type of Systems: event-driven/transaction processing/high performance computing) as Technical Lead. These experiences should include developing/architecting core libraries or framework used by the platform to support fundamental services like storage, alert notifications, security, etc. (required) Appian Process Modeling, Smart Services, Rules and Tempo event services, database, and Web services (required) Experience with cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. (required) Experience with distributed message brokers using Kafka (required) Experience with high speed distributed computing frameworks such as AWS EMR, Hadoop, HDFS, S3, MapReduce, Apache Spark, Apache Hive, Kafka Streams, Apache Flink etc. (required) Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc (required)
15/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Associate Principal, Appian Development. This role will focus on design, development, testing, and implementation of Appian. Responsibilities: Applies expert knowledge of Java, Python, JavaScript, NodeJS, Angular 2.0 or ReactJS and middle-ware technologies in independently designing and developing key services with a focus on continuous integration and delivery Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement Integrating disparate data from REST and WebSocket services within a cohesive user interface Participating in innovative design and proof of concepts with emerging technologies and solutions Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Writes unit and integration tests based on chosen DevOps frameworks Qualifications: BS degree in Computer Science, similar technical field (required) Appian certified developer (required) Blue Prism certified associate developer or higher (preferred) 5+ years of Front End, User Experience, development (required) 5+ years of experience in JavaScript skills (required) 3 + years of experience automating workflows inside Appian and in conjunction with integration to other tools (required) 3+ years of experience in React application development (required) 3+ years of hands-on HTML5/CSS3 experience (required) Experience with Java and/or Python (required) Experience with popular Javascript frameworks such as React, Node JS, Vue, Angular 2.0 (required) Experience of working with websockets, HTTP 1.1 and HTTP/2 (required) Experience with RESTful APIs and JSON RPC (required) Ability to write clean, bug-free code that is easy to understand and easily maintainable (required) Experience with BDD methodologies & automated acceptance testing (required) 5+ years hands-on experience in Java, including good understanding of Java fundamentals such as Memory Model, Runtime Environment, Concurrency and Multithreading (required) Past/Current experience of 3+ years working on a large scale cloud native project (platform: Unix/Linux, Type of Systems: event-driven/transaction processing/high performance computing) as Technical Lead. These experiences should include developing/architecting core libraries or framework used by the platform to support fundamental services like storage, alert notifications, security, etc. (required) Appian Process Modeling, Smart Services, Rules and Tempo event services, database, and Web services (required) Experience with cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. (required) Experience with distributed message brokers using Kafka (required) Experience with high speed distributed computing frameworks such as AWS EMR, Hadoop, HDFS, S3, MapReduce, Apache Spark, Apache Hive, Kafka Streams, Apache Flink etc. (required) Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc (required)
The role As QHSSE Coordinator you are responsible for SEA-KIT s Quality, Health, Safety, Security and Environment (QHSSE) guidelines and for ensuring that the company is in compliance with published policies, supporting standards and legislative framework. You coordinate and lead the QHSSE assurance activities for SEA-KIT, ensuring high standards are achieved and maintained across the company and its activities, and specifically the build/fit-out of its uncrewed surface vessels (USVs). Lead investigations into HSE incidents and near misses and coordinate the actions and responses arising from these. Provide day-to-day QHSSE advice and active assistance by ensuring that good standards and practices are identified, developed, implemented and adhered to across SEA-KIT s design, build, testing and commissioning operations. Define, lead and oversee all Quality processes in SEA-KIT s design, build and testing of its products. Perform quality checks and instigate problem solving to investigate and resolve any issues identified. Review non-conformances identified during the build/fit-out and testing of SEA-KIT s USVs to improve the quality of the vessel design and build. Lead the company s ISO 9001 annual recertification, and oversee external reviews and audits to maintain certification. Lead the implementation of required management systems and processes required for additional ISO certifications. SEA-KIT s head office and manufacturing yard is based in Tollesbury, Essex. The role involves some travel within the UK and potentially to international locations. Responsibilities Generate and cultivate a strong culture of HSE awareness. Management, implementation, maintenance and continuous improvement of the company s management system. Ensure adherence to relevant procedures. Lead investigations into HSE incidents and near misses. Review all Hazard Observation Cards (HOCs) submitted. Coordinate and close out actions arising from incidents, near misses and HOCs. Generate and cultivate a culture of high quality workmanship and rigorous testing standards. Ensure adherence by SEA-KIT staff and contracted third parties to relevant procedures Ensure QA/QC processes are in place and followed by all relevant staff. Monitor and update the company on updates or changes to legal or regulatory requirements. Oversee updates to and reviews of the company s Quality and HSE processes and procedures. Review all non-conformances and ensure follow-up actions are implemented and closed out. Provide management updates at monthly HSE meetings and monthly/quarterly management team meetings, including reports for senior management as required. Who we re looking for You have the right to work in the UK. You hold a bachelor s degree (preferred). You have a track record in Quality and HSE systems and assurance, with relevant QHSSE experience in a manufacturing and/or project environment. Experience in the implementation and maintenance of a Quality Management System/ ISO certification is essential. You are well organised, with good analytical and critical thinking skills, and excellent verbal and written communication skills. You are flexible and will be available for weekend or out of hours work, and willing and able to travel as required. What we offer SEA-KIT provides a positive and dynamic work environment. You will gain immersive experience, where you will be at the forefront of cutting-edge technology, with opportunities to stretch and develop yourself whilst contributing to the emerging market of carbon-reducing uncrewed surface vessels.
15/05/2024
Full time
The role As QHSSE Coordinator you are responsible for SEA-KIT s Quality, Health, Safety, Security and Environment (QHSSE) guidelines and for ensuring that the company is in compliance with published policies, supporting standards and legislative framework. You coordinate and lead the QHSSE assurance activities for SEA-KIT, ensuring high standards are achieved and maintained across the company and its activities, and specifically the build/fit-out of its uncrewed surface vessels (USVs). Lead investigations into HSE incidents and near misses and coordinate the actions and responses arising from these. Provide day-to-day QHSSE advice and active assistance by ensuring that good standards and practices are identified, developed, implemented and adhered to across SEA-KIT s design, build, testing and commissioning operations. Define, lead and oversee all Quality processes in SEA-KIT s design, build and testing of its products. Perform quality checks and instigate problem solving to investigate and resolve any issues identified. Review non-conformances identified during the build/fit-out and testing of SEA-KIT s USVs to improve the quality of the vessel design and build. Lead the company s ISO 9001 annual recertification, and oversee external reviews and audits to maintain certification. Lead the implementation of required management systems and processes required for additional ISO certifications. SEA-KIT s head office and manufacturing yard is based in Tollesbury, Essex. The role involves some travel within the UK and potentially to international locations. Responsibilities Generate and cultivate a strong culture of HSE awareness. Management, implementation, maintenance and continuous improvement of the company s management system. Ensure adherence to relevant procedures. Lead investigations into HSE incidents and near misses. Review all Hazard Observation Cards (HOCs) submitted. Coordinate and close out actions arising from incidents, near misses and HOCs. Generate and cultivate a culture of high quality workmanship and rigorous testing standards. Ensure adherence by SEA-KIT staff and contracted third parties to relevant procedures Ensure QA/QC processes are in place and followed by all relevant staff. Monitor and update the company on updates or changes to legal or regulatory requirements. Oversee updates to and reviews of the company s Quality and HSE processes and procedures. Review all non-conformances and ensure follow-up actions are implemented and closed out. Provide management updates at monthly HSE meetings and monthly/quarterly management team meetings, including reports for senior management as required. Who we re looking for You have the right to work in the UK. You hold a bachelor s degree (preferred). You have a track record in Quality and HSE systems and assurance, with relevant QHSSE experience in a manufacturing and/or project environment. Experience in the implementation and maintenance of a Quality Management System/ ISO certification is essential. You are well organised, with good analytical and critical thinking skills, and excellent verbal and written communication skills. You are flexible and will be available for weekend or out of hours work, and willing and able to travel as required. What we offer SEA-KIT provides a positive and dynamic work environment. You will gain immersive experience, where you will be at the forefront of cutting-edge technology, with opportunities to stretch and develop yourself whilst contributing to the emerging market of carbon-reducing uncrewed surface vessels.
Data Acquisition Lead - Data Quality, ETL, AI Join a tech-driven London Market Insurer as the Data Acquisition Team Lead, where you'll lead the charge in acquiring, structuring, and verifying unstructured data sources. Working with cutting-edge data technology and AI, you'll oversee the delivery of high-quality datasets. Your role will shape the strategic direction of the data acquisition services, ensuring first-rate analytics capabilities and client insights. Collaborating closely with stakeholders, you'll translate complex data concepts into actionable strategies, driving innovation and excellence. As the Data Acquisition Team Lead, you'll pioneer data innovation and lead a dynamic team dedicated to continuous improvement. With a focus on problem-solving, you'll drive efficiency in data acquisition processes, leveraging cutting-edge technologies. Working in collaboration with analysts, you'll actively engage in identifying and delivering data assets tailored to meet specific needs and requirements of key stakeholders. This role is ideal for proactive individuals who are passionate about leveraging data for business success. Responsibilities: Lead the acquisition, structuring, and verification of unstructured data sources. Oversee the delivery of high-quality datasets to fuel data-driven decision-making. Shape the strategic direction of data acquisition services. Collaborate closely with stakeholders to translate complex data concepts into actionable strategies. Drive innovation and excellence in data acquisition processes. Requirements: Demonstrated leadership ability and experience in leading teams. Strong analytical skills with a focus on problem-solving and innovation. Proficiency in data management, databases, and ETL processes. Familiarity with data tools, AI, and machine learning technologies. Excellent communication skills and stakeholder management expertise. Data Acquisition Lead - Data Quality, ETL, AI
15/05/2024
Full time
Data Acquisition Lead - Data Quality, ETL, AI Join a tech-driven London Market Insurer as the Data Acquisition Team Lead, where you'll lead the charge in acquiring, structuring, and verifying unstructured data sources. Working with cutting-edge data technology and AI, you'll oversee the delivery of high-quality datasets. Your role will shape the strategic direction of the data acquisition services, ensuring first-rate analytics capabilities and client insights. Collaborating closely with stakeholders, you'll translate complex data concepts into actionable strategies, driving innovation and excellence. As the Data Acquisition Team Lead, you'll pioneer data innovation and lead a dynamic team dedicated to continuous improvement. With a focus on problem-solving, you'll drive efficiency in data acquisition processes, leveraging cutting-edge technologies. Working in collaboration with analysts, you'll actively engage in identifying and delivering data assets tailored to meet specific needs and requirements of key stakeholders. This role is ideal for proactive individuals who are passionate about leveraging data for business success. Responsibilities: Lead the acquisition, structuring, and verification of unstructured data sources. Oversee the delivery of high-quality datasets to fuel data-driven decision-making. Shape the strategic direction of data acquisition services. Collaborate closely with stakeholders to translate complex data concepts into actionable strategies. Drive innovation and excellence in data acquisition processes. Requirements: Demonstrated leadership ability and experience in leading teams. Strong analytical skills with a focus on problem-solving and innovation. Proficiency in data management, databases, and ETL processes. Familiarity with data tools, AI, and machine learning technologies. Excellent communication skills and stakeholder management expertise. Data Acquisition Lead - Data Quality, ETL, AI