Bench IT Limited
05/07/2024
Contractor
Genesys Purecloud Developer, £500-550 per day inside IR35 6 months initially, Remote Working Bench IT require a number of experienced Genesys Purecloud Developers to join a large organisation starting ASAP working remotely. The successful candidate should have the skills and experience included below: Expertise with Genesys Purecloud Experience with web integration/Social Media and Chat bots Strong understanding of contact center concepts, architectures, protocols, and standards Design develop and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels Integrate chatbots with Back End systems APIs and third party services to provide seamless end to end solutions Continuously optimize chatbot performance and functionality based on user feedback and analytics insights Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies Proficiency in programming languages such as JavaScript Python or Java with experience in chatbot development frameworks Understanding of NLP techniques including intent recognition entity extraction and dialogue management Experience in contact center technology implementation, with a focus on Genesys solutions Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable Genesys Purecloud Developer, £500-550 per day inside IR35 6 months initially, Remote Working