Role: Senior Infrastructure Engineer -SC

Location: East Kilbride, Glasgow (Hybrid - 3 days/week on site)

IR35: Inside

Rate: £450/day (Umbrella) MAX

Duration: 6 months initially

Security Clearance: SC cleared & Uk nationality

The IT Infrastructure Engineering teams are focused on ensuring that End Users are able to access and use the IT Services available to them in a structured and coherent manner. This is achieved through the efficient delivery of our Cloud native End User Platform and underpinning IT Infrastructure; providing seamless, measurable connectivity for our customers wherever they choose to operate from globally.

Key responsibilities

The Senior Infrastructure Engineer is a role within the IT Infrastructure Engineering team of IDD, reporting into the Lead Infrastructure Engineer. It is a 3rd line role responsible for the investigation, root cause analysis and resolution of incidents and problems that are escalated from 1st and 2nd line support teams. The successful candidate will be expected to produce Knowledge Based Articles (KBAs) to share resolutions to common issues and make recommendations on how to prevent future incidents. The 3rd line team is also responsible for the deployment and support of infrastructure components that underpin the End User Device Platforms.

Essential skills and knowledge

• Microsoft Endpoint Manager (Intune) administration, including familiarity with Autopilot deployment and device enrolment, the ability to create and deploy applications, device configuration and endpoint security policies, operating system and application patching
• Windows and IOS end user device and operating system support
• The ability to support a Cloud based print solution
• Microsoft Entra ID administration and troubleshooting
• Administration, troubleshooting, and reporting on Cloud based Zero Trust Platform
• A collaborative approach to working both within the Infrastructure Engineering teams and with other DDaT functions as required

Desirable skills and knowledge

• Practical knowledge of Linux and Ansible
• Experience of SNMP and Agent based infrastructure monitoring
• End User device management and application delivery and life cycle management using System Center Configuration Manager (SCCM)
• Installation, support, monitoring, and maintenance of Microsoft Technologies such as Active Directory, Group Policy, Exchange, PowerShell, DNS, DHCP, Certificate Services, ADFS, Failover Clustering
• Installation, support, monitoring, and maintenance of Server Operating Systems (Windows and Linux)
• Installation, support, monitoring, and maintenance of virtualisation technologies

About You

We are looking for someone with strong technical skills and experience in 3rd line support functions to support the maintenance of live service, who can demonstrate the skills outlined in the Senior Infrastructure Engineer role-level, in particular:

• Troubleshooting and problem resolution (relevant skill level: practitioner)
• Modern standards approach (relevant skill level: practitioner)
• IT Infrastructure (relevant skill level: practitioner)
• Information security (relevant skill level: working)

Security Clearance: SC

Disability Confident

As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Covenant

CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

To apply for this role please submit your latest CV or contact Aspect Resources.