*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Technical Lead Solutions Architecture. Candidate will provide leadership and oversight associated with the Solutions Architecture for Business Applications! You will lead a number of highly visible initiatives to support Multifamily Business and Engineering teams! You will help your team through transformation into Agile Architecture and will align with the Modern Delivery methodology. Responsibilities: Collaborate with Business Architects, Chief Product Owner, Product Owner, Agile Coach to ensure Solution and Technical Architecture creation for a given requirement/feature/initiative Collaborate with Enterprise Architecture and Risk & Security groups to ensure new and existing solutions are aligned with enterprise standards Partner with business and IT customers to drive product research, RFP/vendor interview from technical perspective and POCs activities for COTS solution in a buy decision and is responsible for communicating business cases for TAWG/ARB approvals Work with development leads on design brainstorming and design review to ensure alignment with architecture, patterns and standards Work with ART members to resolve implementation issues from business or technical requirements, design, code, testing, to technology/platform Qualifications: Undergraduate degree or equivalent experience required; Advanced degree preferred 10+ years of experience in Solutions Architecture and Business Application development Extensive experience in Solution Architecture patterns such as micro-front ends, microservices, 12 factor applications etc. Prior Software development background 5+ years of relevant task management experience Hands-on and architectural experience with modern Cloud Native architectures is required, as well as, demonstrable record of leading architects through organizational transformations 3+ years of relevant large-scale enterprise transformation experience as relates to architecture preferred Prior experience in the primary or secondary mortgage industry is desirable Deep knowledge of various enterprise level Platforms widely used in the industry preferred Keys To Success in the Role: Highly motivated and energetic self-starter with solid organizational and time management skills; demonstrable experience operating at high standards of quality and accuracy within a fast paced changing environment Superb communication, leadership and relationship management skills, that enable partnering with and influencing key team members in an open, collaborative environment at all levels in an organization Technical and Architectural leadership with knowledge of both Legacy and modern cloud based distributed systems Excellent verbal and written communication skills and ability to succinctly present sophisticated subject matter, specifically translating technology problems/solutions to business team members
04/07/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Technical Lead Solutions Architecture. Candidate will provide leadership and oversight associated with the Solutions Architecture for Business Applications! You will lead a number of highly visible initiatives to support Multifamily Business and Engineering teams! You will help your team through transformation into Agile Architecture and will align with the Modern Delivery methodology. Responsibilities: Collaborate with Business Architects, Chief Product Owner, Product Owner, Agile Coach to ensure Solution and Technical Architecture creation for a given requirement/feature/initiative Collaborate with Enterprise Architecture and Risk & Security groups to ensure new and existing solutions are aligned with enterprise standards Partner with business and IT customers to drive product research, RFP/vendor interview from technical perspective and POCs activities for COTS solution in a buy decision and is responsible for communicating business cases for TAWG/ARB approvals Work with development leads on design brainstorming and design review to ensure alignment with architecture, patterns and standards Work with ART members to resolve implementation issues from business or technical requirements, design, code, testing, to technology/platform Qualifications: Undergraduate degree or equivalent experience required; Advanced degree preferred 10+ years of experience in Solutions Architecture and Business Application development Extensive experience in Solution Architecture patterns such as micro-front ends, microservices, 12 factor applications etc. Prior Software development background 5+ years of relevant task management experience Hands-on and architectural experience with modern Cloud Native architectures is required, as well as, demonstrable record of leading architects through organizational transformations 3+ years of relevant large-scale enterprise transformation experience as relates to architecture preferred Prior experience in the primary or secondary mortgage industry is desirable Deep knowledge of various enterprise level Platforms widely used in the industry preferred Keys To Success in the Role: Highly motivated and energetic self-starter with solid organizational and time management skills; demonstrable experience operating at high standards of quality and accuracy within a fast paced changing environment Superb communication, leadership and relationship management skills, that enable partnering with and influencing key team members in an open, collaborative environment at all levels in an organization Technical and Architectural leadership with knowledge of both Legacy and modern cloud based distributed systems Excellent verbal and written communication skills and ability to succinctly present sophisticated subject matter, specifically translating technology problems/solutions to business team members
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
04/07/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Principal Kafka/Flink Infrastructure Architect. This architect will drive the architectural vision of the companies Real Time data streaming computing. They will need expert level expertise with Kafka, Flink, and have a heavy Java application development background. This architect will work on streaming of both on prem and AWS cloud environments. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: Bachelor's or Master's degree in an engineering discipline 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures 10+ years of experience with Java 5+ years of specific Kafka and Flink experience 5+ years of Kubernetes experience Expert level knowledge of Kafka Expert level knowledge of Flink Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc.
04/07/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Principal Kafka/Flink Infrastructure Architect. This architect will drive the architectural vision of the companies Real Time data streaming computing. They will need expert level expertise with Kafka, Flink, and have a heavy Java application development background. This architect will work on streaming of both on prem and AWS cloud environments. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: Bachelor's or Master's degree in an engineering discipline 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures 10+ years of experience with Java 5+ years of specific Kafka and Flink experience 5+ years of Kubernetes experience Expert level knowledge of Kafka Expert level knowledge of Flink Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc.
Java Developer - SaaS Technology - Belfast My client, a leading technology SaaS company, is revolutionizing the way businesses leverage cutting-edge solutions. They are seeking a talented and experienced Java Developer to contribute to the growth and success of their innovative platform. Responsibilities: As a Java Developer, you will play a crucial role in the development and enhancement of our platform. Key responsibilities include: Prioritizing TDD to ensure the delivery of high-quality and robust software. Applying an architecture mindset to design and implement scalable, maintainable & efficient solutions. Collaborating with cross-functional teams, including customer-facing interactions to understand requirements and provide technical expertise. Assisting the CTO in strategizing and implementing initiatives to drive growth and innovation. Requirements: Proven experience as a Java Developer Commitment to Test-Driven Development (TDD) principles. Strong expertise in modern Java development and Spring Boot Excellent communication skills with the ability to engage with customers and internal stakeholders. A passion for staying up-to-date with industry trends and technologies. Apply below or email for more details.
04/07/2024
Full time
Java Developer - SaaS Technology - Belfast My client, a leading technology SaaS company, is revolutionizing the way businesses leverage cutting-edge solutions. They are seeking a talented and experienced Java Developer to contribute to the growth and success of their innovative platform. Responsibilities: As a Java Developer, you will play a crucial role in the development and enhancement of our platform. Key responsibilities include: Prioritizing TDD to ensure the delivery of high-quality and robust software. Applying an architecture mindset to design and implement scalable, maintainable & efficient solutions. Collaborating with cross-functional teams, including customer-facing interactions to understand requirements and provide technical expertise. Assisting the CTO in strategizing and implementing initiatives to drive growth and innovation. Requirements: Proven experience as a Java Developer Commitment to Test-Driven Development (TDD) principles. Strong expertise in modern Java development and Spring Boot Excellent communication skills with the ability to engage with customers and internal stakeholders. A passion for staying up-to-date with industry trends and technologies. Apply below or email for more details.
ServiceNow Architect Whitehall Resources are currently looking for a ServiceNow Architect. You will be required to use an FCSA Accredited Umbrella Company. Key Requirements: - The job holder is primarily responsible for ServiceNow Product for Cybersecurity. - The primary responsibility includes managing the Service Now Product Modules in the areas of ITSM, ITBM, Performance Analytics, CMDB, Business Portfolio, Knowledge Management, Continuous Improvement, Resource/Service Cost Management & Financial Services and various workflows that the application is comprised of. - The role is expected to design and implement the product strategy for cybersecurity and roadmap, provide necessary technical support to team to ensure deliverables confirming to architecture & quality standards. - Acts as cybersecurity technical point of contact for Service Now implementations and as the technical lead works closely with the business partners to understand the requirements and translate them to work deliverables from the team members. Key Experience: - Design and manage the product strategy, building stakeholder buy-in around the plans, commitments and changes. - Lead & manage Product Roadmap, Governance calls, prepare deck and walkthrough Deck with stakeholders. - Work with Product Owners, Service Owners on platform benefits, capabilities and high level solution design to ensure product activates are aligned to wider strategic objectives. Manages the licensing, audits compliance, manages the ServiceNow relationship. - Defines systems development projects which support the organisation's objectives and plans. - Design components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs. - Monitors and reports on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods and procedures (including secure software development). - Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements. Models, simulates or prototypes the behaviour of proposed systems components to enable approval by stakeholders. - Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services. - Provides reports on progress, anomalies, risks and issues associated with the overall product/modules & work-flows. Reports on system quality and provides specialist advice to support others. - Use systemic thinking and creativity in devising solution options, evaluate relative costs, benefits and obstacles of potential solutions. - Manages user experience evaluation of systems, products or services, to assure that the usability and accessibility requirements have been met, required practice has been followed, and systems in use continue to meet organisational and user needs. - Provide planning, direction and support for new releases and deployments, leading the development/transformation pipeline. - Conduct risk assessment and develop mitigation plans for Servicenow services and projects. - Maintain all documentations for deployment, maintenance, upgrades, and problem resolution activities. Key Skills: - 10+ years of experience in Product/application development with at least 5 years of experience working on ServiceNow application. - At least 5 years of experience in ServiceNow applications. - Demonstrated experience designing and implementing product strategy. - Demonstrated experience designing and developing process based solutions. - Demonstrated experience building user case processes and workflows. - Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation. - Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action/policy, deployment, Integration, SOAP Service,implementation in ServiceNow. - Must have good exposure to Agile Scrum practices and methodology. - Strong Core Java development experience. - Excellent verbal, active listening and written communications skills along with demonstrated facilitation skills. - Proven analytical and problem solving skills. - ITIL. - Application & Infrastructure Architecture (design & development) understanding. Optional Skills: - Java Scripting - Java/J2EE Skills - HTML - Angular - API development All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
04/07/2024
Contractor
ServiceNow Architect Whitehall Resources are currently looking for a ServiceNow Architect. You will be required to use an FCSA Accredited Umbrella Company. Key Requirements: - The job holder is primarily responsible for ServiceNow Product for Cybersecurity. - The primary responsibility includes managing the Service Now Product Modules in the areas of ITSM, ITBM, Performance Analytics, CMDB, Business Portfolio, Knowledge Management, Continuous Improvement, Resource/Service Cost Management & Financial Services and various workflows that the application is comprised of. - The role is expected to design and implement the product strategy for cybersecurity and roadmap, provide necessary technical support to team to ensure deliverables confirming to architecture & quality standards. - Acts as cybersecurity technical point of contact for Service Now implementations and as the technical lead works closely with the business partners to understand the requirements and translate them to work deliverables from the team members. Key Experience: - Design and manage the product strategy, building stakeholder buy-in around the plans, commitments and changes. - Lead & manage Product Roadmap, Governance calls, prepare deck and walkthrough Deck with stakeholders. - Work with Product Owners, Service Owners on platform benefits, capabilities and high level solution design to ensure product activates are aligned to wider strategic objectives. Manages the licensing, audits compliance, manages the ServiceNow relationship. - Defines systems development projects which support the organisation's objectives and plans. - Design components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs. - Monitors and reports on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods and procedures (including secure software development). - Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements. Models, simulates or prototypes the behaviour of proposed systems components to enable approval by stakeholders. - Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services. - Provides reports on progress, anomalies, risks and issues associated with the overall product/modules & work-flows. Reports on system quality and provides specialist advice to support others. - Use systemic thinking and creativity in devising solution options, evaluate relative costs, benefits and obstacles of potential solutions. - Manages user experience evaluation of systems, products or services, to assure that the usability and accessibility requirements have been met, required practice has been followed, and systems in use continue to meet organisational and user needs. - Provide planning, direction and support for new releases and deployments, leading the development/transformation pipeline. - Conduct risk assessment and develop mitigation plans for Servicenow services and projects. - Maintain all documentations for deployment, maintenance, upgrades, and problem resolution activities. Key Skills: - 10+ years of experience in Product/application development with at least 5 years of experience working on ServiceNow application. - At least 5 years of experience in ServiceNow applications. - Demonstrated experience designing and implementing product strategy. - Demonstrated experience designing and developing process based solutions. - Demonstrated experience building user case processes and workflows. - Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation. - Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action/policy, deployment, Integration, SOAP Service,implementation in ServiceNow. - Must have good exposure to Agile Scrum practices and methodology. - Strong Core Java development experience. - Excellent verbal, active listening and written communications skills along with demonstrated facilitation skills. - Proven analytical and problem solving skills. - ITIL. - Application & Infrastructure Architecture (design & development) understanding. Optional Skills: - Java Scripting - Java/J2EE Skills - HTML - Angular - API development All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: ServiceNow Architect Location: Hybrid - 3 days onsite in London or Sheffield Duration: 4months + Role Description: Design and manage the product strategy, building stakeholder buy-in around the plans, commitments and changes. Lead & manage Product Roadmap, Governance calls, prepare deck and walkthrough Deck with stakeholders Work with Central client Product Owners, Service Owners on platform benefits, capabilities and high level solution design to ensure product activates are aligned to wider strategic objectives. Manages the licensing, audits compliance, manages the ServiceNow relationship. Defines systems development projects which support the organisation's objectives and plans. Design components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs. Monitors and reports on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods and procedures (including secure software development). Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements. Models, simulates or prototypes the behaviour of proposed systems components to enable approval by stakeholders. Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services. Provides reports on progress, anomalies, risks and issues associated with the overall product/modules & work-flows. Reports on system quality and provides specialist advice to support others Use systemic thinking and creativity in devising solution options, evaluate relative costs, benefits and obstacles of potential solutions Manages user experience evaluation of systems, products or services, to assure that the usability and accessibility requirements have been met, required practice has been followed, and systems in use continue to meet organisational and user needs. Provide planning, direction and support for new releases and deployments, leading the development/transformation pipeline. Conduct risk assessment and develop mitigation plans for Servicenow services and projects Maintain all documentations for deployment, maintenance, upgrades, and problem resolution activities. Mandatory Skills: 10+ years of experience in Product/application development with at least 5 years of experience working on ServiceNow application. Demonstrated experience designing and implementing product strategy Demonstrated experience designing and developing process based solutions Demonstrated experience building user case processes and workflows Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action/policy, deployment, Integration, SOAP Service,implementation in ServiceNow Must have good exposure to Agile Scrum practices and methodology Strong Core Java development experience Excellent verbal, active listening and written communications skills along with demonstrated facilitation skills Proven analytical and problem solving skills ITIL Application & Infrastructure Architecture (design & development) understanding Optional Skills: Java Scripting Java/J2EE Skills HTML Angular API development Relevant Experience: At least 5 years of experience in ServiceNow application.
04/07/2024
Contractor
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: ServiceNow Architect Location: Hybrid - 3 days onsite in London or Sheffield Duration: 4months + Role Description: Design and manage the product strategy, building stakeholder buy-in around the plans, commitments and changes. Lead & manage Product Roadmap, Governance calls, prepare deck and walkthrough Deck with stakeholders Work with Central client Product Owners, Service Owners on platform benefits, capabilities and high level solution design to ensure product activates are aligned to wider strategic objectives. Manages the licensing, audits compliance, manages the ServiceNow relationship. Defines systems development projects which support the organisation's objectives and plans. Design components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs. Monitors and reports on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods and procedures (including secure software development). Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements. Models, simulates or prototypes the behaviour of proposed systems components to enable approval by stakeholders. Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services. Provides reports on progress, anomalies, risks and issues associated with the overall product/modules & work-flows. Reports on system quality and provides specialist advice to support others Use systemic thinking and creativity in devising solution options, evaluate relative costs, benefits and obstacles of potential solutions Manages user experience evaluation of systems, products or services, to assure that the usability and accessibility requirements have been met, required practice has been followed, and systems in use continue to meet organisational and user needs. Provide planning, direction and support for new releases and deployments, leading the development/transformation pipeline. Conduct risk assessment and develop mitigation plans for Servicenow services and projects Maintain all documentations for deployment, maintenance, upgrades, and problem resolution activities. Mandatory Skills: 10+ years of experience in Product/application development with at least 5 years of experience working on ServiceNow application. Demonstrated experience designing and implementing product strategy Demonstrated experience designing and developing process based solutions Demonstrated experience building user case processes and workflows Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action/policy, deployment, Integration, SOAP Service,implementation in ServiceNow Must have good exposure to Agile Scrum practices and methodology Strong Core Java development experience Excellent verbal, active listening and written communications skills along with demonstrated facilitation skills Proven analytical and problem solving skills ITIL Application & Infrastructure Architecture (design & development) understanding Optional Skills: Java Scripting Java/J2EE Skills HTML Angular API development Relevant Experience: At least 5 years of experience in ServiceNow application.
Computer Futures - London & S.E(Permanent and Contract)
Beaconsfield, Buckinghamshire
Join our Team as Senior Backend Developer in Beaconsfield, working on a Hybrid basis - 1 day a week in the office. The Business is a fast-growing software development company that is an industry leader in their field. They are looking to hire an experienced and collaborative senior Back End engineer with expertise in Java. Senior Backend Developer - Beaconsfield, Bucks - up to £80,000 + Bens - Hybrid - 1 day a week in the office Qualifications: - Bachelor's degree or higher qualification relevant to computer science - 5+ years of experience working with web-based applications Skills: Java - The ideal candidate should have extensive knowledge of the programming language such as its syntaxes, concepts, data structures etc. Docker & Kubernetes - Familiarity with containerisation tools like Docker along with orchestration system Kubernetes would be advantageous. TDD (Test Driven Development) - Practicing TDD will enable you to write clean code while ensuring it meets all requirements set forth by stakeholders at every stage of development process. CI/CD (Continuous Integration/Continuous Deployment)- Experience deploying microservices through CI/CD pipeline from start-to-end during Full Software Lifecycle is essential. Responsibilities: As a Senior Backend Engineer on this team you'll play a key role within their engineering function! Your responsibilities include: 1. Developing high-quality maintainable code using your skills listed above whilst adhering best practices across full-stack application life cycle including design patterns such MVC architecture pattern(s), object-oriented principles(OOP). 2. Collaborating closely alongside other developers on projects involving both Front End/Back End technologies. 3.Working extensively throughout multiple agile methodologies implementation cycles; thus making sure sprint goals can be achieved effectively without sacrificing quality control measures put place internally by project managers 4.Help lead technical discussions about new features/products/solutions when required so everyone involved has clear understanding around what's being delivered . Salary offered: £80K per annum If you're passionate about technology innovation and want challenging work environment where you you can problem solve, learn and collaborate then apply today. To find out more about Computer Futures please visit our website Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
04/07/2024
Full time
Join our Team as Senior Backend Developer in Beaconsfield, working on a Hybrid basis - 1 day a week in the office. The Business is a fast-growing software development company that is an industry leader in their field. They are looking to hire an experienced and collaborative senior Back End engineer with expertise in Java. Senior Backend Developer - Beaconsfield, Bucks - up to £80,000 + Bens - Hybrid - 1 day a week in the office Qualifications: - Bachelor's degree or higher qualification relevant to computer science - 5+ years of experience working with web-based applications Skills: Java - The ideal candidate should have extensive knowledge of the programming language such as its syntaxes, concepts, data structures etc. Docker & Kubernetes - Familiarity with containerisation tools like Docker along with orchestration system Kubernetes would be advantageous. TDD (Test Driven Development) - Practicing TDD will enable you to write clean code while ensuring it meets all requirements set forth by stakeholders at every stage of development process. CI/CD (Continuous Integration/Continuous Deployment)- Experience deploying microservices through CI/CD pipeline from start-to-end during Full Software Lifecycle is essential. Responsibilities: As a Senior Backend Engineer on this team you'll play a key role within their engineering function! Your responsibilities include: 1. Developing high-quality maintainable code using your skills listed above whilst adhering best practices across full-stack application life cycle including design patterns such MVC architecture pattern(s), object-oriented principles(OOP). 2. Collaborating closely alongside other developers on projects involving both Front End/Back End technologies. 3.Working extensively throughout multiple agile methodologies implementation cycles; thus making sure sprint goals can be achieved effectively without sacrificing quality control measures put place internally by project managers 4.Help lead technical discussions about new features/products/solutions when required so everyone involved has clear understanding around what's being delivered . Salary offered: £80K per annum If you're passionate about technology innovation and want challenging work environment where you you can problem solve, learn and collaborate then apply today. To find out more about Computer Futures please visit our website Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
Python Developers join our team as a Luxembourg based Expert. You will be responsible for developing and maintaining software applications and databases to support complex financial operations, and supporting the work of financial institutions responsible for financial stability across Europe. Interested? Share your Europass CV, showing your fit with the following requirements: 3+ years of experience in software engineering with Python and SQL in a professional environment. Masters degree in information technology, mathematics, economics, engineering or similar. Experience with R, flask/dash. Good understanding of a cloud-based microservice architecture, At least 2 years practical experience with SQL database development and data domain modelling. Good technical writing and documentation skills. Fluent English If you have a passion for Python development and are looking for a challenging opportunity, this company wants to hear from you!
04/07/2024
Full time
Python Developers join our team as a Luxembourg based Expert. You will be responsible for developing and maintaining software applications and databases to support complex financial operations, and supporting the work of financial institutions responsible for financial stability across Europe. Interested? Share your Europass CV, showing your fit with the following requirements: 3+ years of experience in software engineering with Python and SQL in a professional environment. Masters degree in information technology, mathematics, economics, engineering or similar. Experience with R, flask/dash. Good understanding of a cloud-based microservice architecture, At least 2 years practical experience with SQL database development and data domain modelling. Good technical writing and documentation skills. Fluent English If you have a passion for Python development and are looking for a challenging opportunity, this company wants to hear from you!
Network Engineer - Unified Communications Contract: 6 months IR35: Inside IR35 Daily Rates: Competitive York- Hybrid The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. Development of the UC network strategy including network design and roadmap. Knowledge and experience: Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Delivering continuous service improvement Experience working with Cloud based telephony systems such as 8x8 or RingCentral Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of running network security. Proven technical experience of local area networks, Internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software. Experience of working with third party providers of network services. Unified communications solution delivery and support. Delivering/supporting fixed line and NGN/VGN services. Delivering mobile technology (hardware and services). Video conferencing solution architecture and delivery. Experience of delivering rapid deployment connectivity solutions into challenging geographical locations. Experience of running an MDM solution. Technical knowledge of customer network systems. Technical knowledge of both an on premise and cloud Windows environment.
04/07/2024
Contractor
Network Engineer - Unified Communications Contract: 6 months IR35: Inside IR35 Daily Rates: Competitive York- Hybrid The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. Development of the UC network strategy including network design and roadmap. Knowledge and experience: Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Delivering continuous service improvement Experience working with Cloud based telephony systems such as 8x8 or RingCentral Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of running network security. Proven technical experience of local area networks, Internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software. Experience of working with third party providers of network services. Unified communications solution delivery and support. Delivering/supporting fixed line and NGN/VGN services. Delivering mobile technology (hardware and services). Video conferencing solution architecture and delivery. Experience of delivering rapid deployment connectivity solutions into challenging geographical locations. Experience of running an MDM solution. Technical knowledge of customer network systems. Technical knowledge of both an on premise and cloud Windows environment.
Software Engineer End Client: Automotive Location Office/Hybrid/Remote (if Hybrid what % in office work): Woking, UK, 4 days per week Umbrella PAYE Mandated We are heading up a recruitment drive for a global consultancy that require a Software Engineer (Automotive) to join them on a major project that's based in Woking (4 days per week). Job Description: Model-based, auto-coded software prototyping and production implementation Excellent knowledge in Model-based control software development and verification in MATLAB/Simulink Excellent debugging skills for Root cause analysis of software issues (vehicle, labcar, HIL, MIL test environment as required) Support vehicle software testing and calibration Excellent domain knowledge for body control functions (vehicle access, exterior lights, ergo, adjust, convertible control, etc.) knowledge of suspension control and/or ESP software and calibration Excellent control theory background Good knowledge of automotive systems at system architecture level Software requirements capture and detailed software design into specifications AUTOSAR software components generation and integration Verification testing in MIL, SIL and HIL environments, and in-vehicle integration Compliance to industry standards such as ISO26262 and ASPICE Demonstrative experience in the automotive sector Degree level education in a relevant Engineering discipline - mechanical, automotive, etc.
04/07/2024
Contractor
Software Engineer End Client: Automotive Location Office/Hybrid/Remote (if Hybrid what % in office work): Woking, UK, 4 days per week Umbrella PAYE Mandated We are heading up a recruitment drive for a global consultancy that require a Software Engineer (Automotive) to join them on a major project that's based in Woking (4 days per week). Job Description: Model-based, auto-coded software prototyping and production implementation Excellent knowledge in Model-based control software development and verification in MATLAB/Simulink Excellent debugging skills for Root cause analysis of software issues (vehicle, labcar, HIL, MIL test environment as required) Support vehicle software testing and calibration Excellent domain knowledge for body control functions (vehicle access, exterior lights, ergo, adjust, convertible control, etc.) knowledge of suspension control and/or ESP software and calibration Excellent control theory background Good knowledge of automotive systems at system architecture level Software requirements capture and detailed software design into specifications AUTOSAR software components generation and integration Verification testing in MIL, SIL and HIL environments, and in-vehicle integration Compliance to industry standards such as ISO26262 and ASPICE Demonstrative experience in the automotive sector Degree level education in a relevant Engineering discipline - mechanical, automotive, etc.
Software Engineer- Automotive MATLAB Simulink Location: Woking, UK, 4 days per week Duration: until the end of Dec IR35: This role is Inside of IR35 We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Software Engineer - Automotive for one of their Clients based in Woking Job Description: Model-based, auto-coded software prototyping and production implementation Excellent knowledge in Model-based control software development and verification in MATLAB/Simulink Excellent debugging skills for Root cause analysis of software issues (vehicle, labcar, HIL, MIL test environment as required) Support vehicle software testing and calibration Excellent domain knowledge for body control functions (vehicle access, exterior lights, ergo, adjust, convertible control, etc.) knowledge of suspension control and/or ESP software and calibration Excellent control theory background Good knowledge of automotive systems at system architecture level Software requirements capture and detailed software design into specifications AUTOSAR software components generation and integration Verification testing in MIL, SIL and HIL environments, and in-vehicle integration Compliance to industry standards such as ISO26262 and ASPICE Demonstrative experience in the automotive sector Degree level education in a relevant Engineering discipline - mechanical, automotive, etc. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours. Duration: until the end of Dec
04/07/2024
Contractor
Software Engineer- Automotive MATLAB Simulink Location: Woking, UK, 4 days per week Duration: until the end of Dec IR35: This role is Inside of IR35 We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Software Engineer - Automotive for one of their Clients based in Woking Job Description: Model-based, auto-coded software prototyping and production implementation Excellent knowledge in Model-based control software development and verification in MATLAB/Simulink Excellent debugging skills for Root cause analysis of software issues (vehicle, labcar, HIL, MIL test environment as required) Support vehicle software testing and calibration Excellent domain knowledge for body control functions (vehicle access, exterior lights, ergo, adjust, convertible control, etc.) knowledge of suspension control and/or ESP software and calibration Excellent control theory background Good knowledge of automotive systems at system architecture level Software requirements capture and detailed software design into specifications AUTOSAR software components generation and integration Verification testing in MIL, SIL and HIL environments, and in-vehicle integration Compliance to industry standards such as ISO26262 and ASPICE Demonstrative experience in the automotive sector Degree level education in a relevant Engineering discipline - mechanical, automotive, etc. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours. Duration: until the end of Dec
Power Platforms Technical Architect UK Wide £80,000 - £100,000 + bonus +perm benefits A leading consultancy-based organisation is currently recruiting for a Power Platforms Technical Architect to help shape and define solution architectures for clients which are used to lead the delivery, define project plans, manage the detailed design, inform technical risk analysis, and support estimation. Responsibilities Oversee and shape user needs gathering to ensure technical fit, helping inform the wider architecture of the solution to meet client objectives and goals as well as user needs. Own the high level and low-level solution design of end-to-end Microsoft Power Platform projects. Design solutions with focus on security, accessibility, and performance to ensure safety and scalability. Design the integration architecture and interfaces required using the full capabilities of the Microsoft technology stack. Support estimation, planning and delivery as a technical leader. Be a key person interacting with client stakeholders, building relationships and customer trust in the capabilities of Dynamics 365 and the Power Platform and demonstrate the art of the possible that inspires clients and colleagues to deliver the best technical solution possible. Skills and experience Energy and excitement about the technologies and capabilities provided by the Power Platform. With knowledge of its capabilities and limitations. As well as a wider understanding of the Microsoft technology stack, including but not limited to Dynamics 365, Azure, and SharePoint. Knowledge of software engineering best practices as well as Microsoft Dynamics CRM SDK, C#, Visual Studio and Team Foundation Server. Full implementation life cycle experience of Power Platform based programmes. Experience with Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps. Passion for delivering according to an agile methodology, planning projects and releases in sprints and writing Epics, Features and User Stories. Recent Microsoft certifications are advised.
04/07/2024
Full time
Power Platforms Technical Architect UK Wide £80,000 - £100,000 + bonus +perm benefits A leading consultancy-based organisation is currently recruiting for a Power Platforms Technical Architect to help shape and define solution architectures for clients which are used to lead the delivery, define project plans, manage the detailed design, inform technical risk analysis, and support estimation. Responsibilities Oversee and shape user needs gathering to ensure technical fit, helping inform the wider architecture of the solution to meet client objectives and goals as well as user needs. Own the high level and low-level solution design of end-to-end Microsoft Power Platform projects. Design solutions with focus on security, accessibility, and performance to ensure safety and scalability. Design the integration architecture and interfaces required using the full capabilities of the Microsoft technology stack. Support estimation, planning and delivery as a technical leader. Be a key person interacting with client stakeholders, building relationships and customer trust in the capabilities of Dynamics 365 and the Power Platform and demonstrate the art of the possible that inspires clients and colleagues to deliver the best technical solution possible. Skills and experience Energy and excitement about the technologies and capabilities provided by the Power Platform. With knowledge of its capabilities and limitations. As well as a wider understanding of the Microsoft technology stack, including but not limited to Dynamics 365, Azure, and SharePoint. Knowledge of software engineering best practices as well as Microsoft Dynamics CRM SDK, C#, Visual Studio and Team Foundation Server. Full implementation life cycle experience of Power Platform based programmes. Experience with Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps. Passion for delivering according to an agile methodology, planning projects and releases in sprints and writing Epics, Features and User Stories. Recent Microsoft certifications are advised.
Job Title: Genesys SME Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London £480 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: * Solution Design and Architecture: * Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. * Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. * Implementation and Configuration: * Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. * Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. * Technical Consultation and Support: * Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. * Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. * Performance Optimization and Tuning: * Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. * Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. * Training and Knowledge Transfer: * Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. * Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. * Vendor Management and Relationship Building: * Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. * Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. * Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. * Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). * Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. * Effective communication, collaboration, and stakeholder management skills. * Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
04/07/2024
Contractor
Job Title: Genesys SME Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London £480 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: * Solution Design and Architecture: * Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. * Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. * Implementation and Configuration: * Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. * Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. * Technical Consultation and Support: * Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. * Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. * Performance Optimization and Tuning: * Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. * Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. * Training and Knowledge Transfer: * Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. * Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. * Vendor Management and Relationship Building: * Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. * Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. * Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. * Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). * Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. * Effective communication, collaboration, and stakeholder management skills. * Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Scala Developer Public Sector - Hybrid, London - 6 months - Outside IR35 Tecknuovo is a digital delivery partner with a Deliberately Different approach. This means we focus on people, not technology. We move at pace and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry's norm of supplier dependency. We don't only build and deliver solutions - we train and up-skill our customer's teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation. We are Techies, chefs, wannabe sportsmen, coders, mothers, fathers, readers, superheroes, bookworms. What you'll be working towards We are currently looking to engage with a Scala Developer from a public sector background on an exciting project with a government organisation that we have consistently partnered with over several years. The main aim of the programme is to support this organisation through a major digital transformation by helping up-skill and coach team members while providing the technical hands-on experience. Key responsibilities Design, develop and maintain scalable Scala based applications Participate in the entire software development life cycle, from concept and design to testing and deployment. Collaborate with cross-function teams to define, design and ship new features Write clean, scalable, and efficient code Troubleshoot, debug and upgrade existing systems Solid understanding of object-oriented programming About You Proven experience with Microservices architecture Knowledge of the use of version control systems, such as git Experienced with cloud services Experience implementing RESTful APIs for integration with internal and external systems Familiarity with AWS cloud platform Experience working in Agile teams. Excellent communication, with a strong background in delivering complex technology transformations and liaising with a variety of stakeholders. Background Experience working in the public sector or on public sector projects Active SC clearance Your Journey: Passing the TeckBar The Teckbar is a benchmark we set for our associates to make sure we consistently deploy best- in-class teams to work with our clients. Talent Screen: Our Talent Team will be in touch to talk Tecknuovo, the role & values Tech Screen: We'll focus on real-life experience and deep dive into your technical Background Offer: Job Done! Swag box incoming and your interactive onboarding journey starts now During the process, we promise you'll have: An understanding of Tecknuovo's mission and values Feel that this is where you want to work or not Clear on next steps and timescales for feedback Left a positive impression with all interviewers Our Values Connection, Pace, Curiosity, Courage, Openness. Our culture is innovative, fast-paced, inclusive, and fun. We work with a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, they're an integral part of who are. Why Tecknuovo? You'll be joining a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, you'll be an integral part of who we are. We partner with the best people, so looking after them is important to us. Here are some of the perks you'll enjoy as an associate: Tech-agnostic projects Working with major UK organisations like HMRC, Virgin Media, British Council and Thames Water Monthly Teck Talks focusing on the latest and greatest in tech Flexible working The chance to work from our fantastic Tecknuovo HQ whenever you want IR35 compliant - we pay for QDOS, QDOS follow-ups and your background check
04/07/2024
Contractor
Scala Developer Public Sector - Hybrid, London - 6 months - Outside IR35 Tecknuovo is a digital delivery partner with a Deliberately Different approach. This means we focus on people, not technology. We move at pace and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry's norm of supplier dependency. We don't only build and deliver solutions - we train and up-skill our customer's teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation. We are Techies, chefs, wannabe sportsmen, coders, mothers, fathers, readers, superheroes, bookworms. What you'll be working towards We are currently looking to engage with a Scala Developer from a public sector background on an exciting project with a government organisation that we have consistently partnered with over several years. The main aim of the programme is to support this organisation through a major digital transformation by helping up-skill and coach team members while providing the technical hands-on experience. Key responsibilities Design, develop and maintain scalable Scala based applications Participate in the entire software development life cycle, from concept and design to testing and deployment. Collaborate with cross-function teams to define, design and ship new features Write clean, scalable, and efficient code Troubleshoot, debug and upgrade existing systems Solid understanding of object-oriented programming About You Proven experience with Microservices architecture Knowledge of the use of version control systems, such as git Experienced with cloud services Experience implementing RESTful APIs for integration with internal and external systems Familiarity with AWS cloud platform Experience working in Agile teams. Excellent communication, with a strong background in delivering complex technology transformations and liaising with a variety of stakeholders. Background Experience working in the public sector or on public sector projects Active SC clearance Your Journey: Passing the TeckBar The Teckbar is a benchmark we set for our associates to make sure we consistently deploy best- in-class teams to work with our clients. Talent Screen: Our Talent Team will be in touch to talk Tecknuovo, the role & values Tech Screen: We'll focus on real-life experience and deep dive into your technical Background Offer: Job Done! Swag box incoming and your interactive onboarding journey starts now During the process, we promise you'll have: An understanding of Tecknuovo's mission and values Feel that this is where you want to work or not Clear on next steps and timescales for feedback Left a positive impression with all interviewers Our Values Connection, Pace, Curiosity, Courage, Openness. Our culture is innovative, fast-paced, inclusive, and fun. We work with a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, they're an integral part of who are. Why Tecknuovo? You'll be joining a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, you'll be an integral part of who we are. We partner with the best people, so looking after them is important to us. Here are some of the perks you'll enjoy as an associate: Tech-agnostic projects Working with major UK organisations like HMRC, Virgin Media, British Council and Thames Water Monthly Teck Talks focusing on the latest and greatest in tech Flexible working The chance to work from our fantastic Tecknuovo HQ whenever you want IR35 compliant - we pay for QDOS, QDOS follow-ups and your background check
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
04/07/2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
Platform Engineering Manager Join a cutting edge Brokerage House in the heart of The City and lead a team creating a platform where building, testing, and releasing of software can happen rapidly, frequently and reliably. You will be a DevOps advocate working closely with development and operations teams improving collaboration whilst removing any impediments through automation, improved tooling, or processes. You will oversee the use of our AWS and Azure Cloud environments, ensuring they are resilient and secure whilst providing our teams the capabilities to innovate rapidly. The Platform Engineering function strives to automate infrastructure management and provide the company's technology teams with self-service tools and workflows with the aim to streamline software delivery in the cloud or on-premises and accelerate the pace of innovation. Candidates must have demonstratable experience of managing and ideally building teams, ideally in a larger 2000+ environment with previous Banking/Financial experience highly beneficial. Responsibilities Identify and manages resources needed for the planning, development and delivery of cloud resources and applications. Influences the IT department through automation, cloud best practises, observability and monitoring and managing the performance of automated systems and services. Work with systems architects to ensure application-level considerations are met when implementing solutions. Develops and builds the team, defining career pathways and identifying new talent to expand the team's skill set and knowledge. Deliver and maintain a continuous integration and deployment platform that integrates with the internal application process and internal controls. Reporting on costs and seeks opportunities to reduce spend. Improving the cloud security posture and reporting on risks. Ensuring cloud platform are resilient to availability zone outages. Maintaining an inventory of services under the team's ownership. Manage vendor relationships and license renewals for services. Responsibility for the architecture and security standards within the cloud, ensuring audit and financial safeguards are adhered to. Creating and enforcing cloud governance policies, aligned with industry standards. Stay abreast of SDLC and Cloud best practices and guide the team on adoption. Effectively manage on-call rotas to ensure round the clock service availability and be a point of escalation as required. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Essential Skills and Experience: Managing a team of experienced cloud/software engineers. Agile, Scrum, Kanban. Excellent verbal and written communication skills. Experience with all aspects of SDLC. Extensive hands on with AWS. Proficiency in Python or PowerShell. Infrastructure as code, Terraform or CloudFormation Containerisation, docker, ECS, EKS, Kubernetes. Security of the cloud, monitoring, compliance, IAM. Desirable Cloud cost optimisation. Maturing practices in the cloud and applying to on-premises platforms. Hands on with Azure. Delivery and management of Observability and monitoring platforms. Implementation of API gateways, Lambda. Working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
04/07/2024
Full time
Platform Engineering Manager Join a cutting edge Brokerage House in the heart of The City and lead a team creating a platform where building, testing, and releasing of software can happen rapidly, frequently and reliably. You will be a DevOps advocate working closely with development and operations teams improving collaboration whilst removing any impediments through automation, improved tooling, or processes. You will oversee the use of our AWS and Azure Cloud environments, ensuring they are resilient and secure whilst providing our teams the capabilities to innovate rapidly. The Platform Engineering function strives to automate infrastructure management and provide the company's technology teams with self-service tools and workflows with the aim to streamline software delivery in the cloud or on-premises and accelerate the pace of innovation. Candidates must have demonstratable experience of managing and ideally building teams, ideally in a larger 2000+ environment with previous Banking/Financial experience highly beneficial. Responsibilities Identify and manages resources needed for the planning, development and delivery of cloud resources and applications. Influences the IT department through automation, cloud best practises, observability and monitoring and managing the performance of automated systems and services. Work with systems architects to ensure application-level considerations are met when implementing solutions. Develops and builds the team, defining career pathways and identifying new talent to expand the team's skill set and knowledge. Deliver and maintain a continuous integration and deployment platform that integrates with the internal application process and internal controls. Reporting on costs and seeks opportunities to reduce spend. Improving the cloud security posture and reporting on risks. Ensuring cloud platform are resilient to availability zone outages. Maintaining an inventory of services under the team's ownership. Manage vendor relationships and license renewals for services. Responsibility for the architecture and security standards within the cloud, ensuring audit and financial safeguards are adhered to. Creating and enforcing cloud governance policies, aligned with industry standards. Stay abreast of SDLC and Cloud best practices and guide the team on adoption. Effectively manage on-call rotas to ensure round the clock service availability and be a point of escalation as required. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Essential Skills and Experience: Managing a team of experienced cloud/software engineers. Agile, Scrum, Kanban. Excellent verbal and written communication skills. Experience with all aspects of SDLC. Extensive hands on with AWS. Proficiency in Python or PowerShell. Infrastructure as code, Terraform or CloudFormation Containerisation, docker, ECS, EKS, Kubernetes. Security of the cloud, monitoring, compliance, IAM. Desirable Cloud cost optimisation. Maturing practices in the cloud and applying to on-premises platforms. Hands on with Azure. Delivery and management of Observability and monitoring platforms. Implementation of API gateways, Lambda. Working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Lead Software Engineers with a background in software development using C#/.NET are required by this major client, who is creating a new start up engineering capability in their Leeds offices, where you will lead some of their teams who provide best in class technical solutions on all three major Public Clouds to a wide range of major Public Sector organisations. As a result of the work that they do, this client requires applicants to hold or be capable of obtaining UK National Security Vetting, the requirements for which could include but not be limited to having resided in the UK for at least the past 5 years and being a UK national or dual UK national. Please note your application will not be taken forward if you cannot fulfil these requirements. In order to secure one of these Lead Software Engineer roles you must come from a Software Development background and still be technically hands on with coding/Scripting. You will also have good experience in client/stakeholder management, team leadership and organisational skills as well as being able to demonstrate the following experience: Be a subject matter expert in full stack C#/.Net Core. Hands on experience Front End technologies, such as React or Angular. Demonstrable experience leading engineering teams building distributed systems and secure products at scale. Have a solid understanding of design practices, system architecture and conducting code reviews. Experience using containerization technologies (Docker, Kubernetes etc) Experience with RESTful APIs and microservices best practices. Extensive experience with CI/CD tooling (Github Actions, CircleCI etc) Experience building infrastructure testing within the pipeline for automated deployments Knowledge of Database systems and models This is an opportunity for significant growth, but with a start-up feel and mentality. In this role you will have the chance to build and be part of a new concept. This client is creating an onshore engineering team to gain access to a new segment of the technology market where there is opportunity for significant growth. They are looking for people to help establish the culture and ways of working of the team so we are well placed to make the most of this opportunity. We need help in curating and evolving this culture over time as it's the most important element to the business. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
04/07/2024
Full time
Lead Software Engineers with a background in software development using C#/.NET are required by this major client, who is creating a new start up engineering capability in their Leeds offices, where you will lead some of their teams who provide best in class technical solutions on all three major Public Clouds to a wide range of major Public Sector organisations. As a result of the work that they do, this client requires applicants to hold or be capable of obtaining UK National Security Vetting, the requirements for which could include but not be limited to having resided in the UK for at least the past 5 years and being a UK national or dual UK national. Please note your application will not be taken forward if you cannot fulfil these requirements. In order to secure one of these Lead Software Engineer roles you must come from a Software Development background and still be technically hands on with coding/Scripting. You will also have good experience in client/stakeholder management, team leadership and organisational skills as well as being able to demonstrate the following experience: Be a subject matter expert in full stack C#/.Net Core. Hands on experience Front End technologies, such as React or Angular. Demonstrable experience leading engineering teams building distributed systems and secure products at scale. Have a solid understanding of design practices, system architecture and conducting code reviews. Experience using containerization technologies (Docker, Kubernetes etc) Experience with RESTful APIs and microservices best practices. Extensive experience with CI/CD tooling (Github Actions, CircleCI etc) Experience building infrastructure testing within the pipeline for automated deployments Knowledge of Database systems and models This is an opportunity for significant growth, but with a start-up feel and mentality. In this role you will have the chance to build and be part of a new concept. This client is creating an onshore engineering team to gain access to a new segment of the technology market where there is opportunity for significant growth. They are looking for people to help establish the culture and ways of working of the team so we are well placed to make the most of this opportunity. We need help in curating and evolving this culture over time as it's the most important element to the business. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Genesys SME CX Cloud Duration: 6 months Location: London We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Genesys SME for one of their Clients based in London/Hybrid IR35: This role is Inside of IR35 Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
04/07/2024
Contractor
Genesys SME CX Cloud Duration: 6 months Location: London We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Genesys SME for one of their Clients based in London/Hybrid IR35: This role is Inside of IR35 Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We have an exciting job opportunity for Software Engineer - GO Lang role at London, UK. Title: Software Engineer - GO Lang Location: London, UK Duration: Contract Job Description: As a Software Engineer, you'll be working on building out clearing engine and be involved in architectural decisions from day one. Our clearing engine is comprised of a variety of Go services that communicate over NATS and run on top of our Kubernetes platform resident in AWS. The following technical skills are desirable: Experience with Go development Experience with messaging systems such as NATS, Kafka Experience with containers/Kubernetes Experience with AWS Knowledge of protocols such as WebSockets, REST, FIX Strong knowledge of security fundamentals Some of the key responsibilities include: Working as part of a unified scrum team Implementing core clearing services Collaborating on system design with security and reliability as a focus
04/07/2024
Contractor
We have an exciting job opportunity for Software Engineer - GO Lang role at London, UK. Title: Software Engineer - GO Lang Location: London, UK Duration: Contract Job Description: As a Software Engineer, you'll be working on building out clearing engine and be involved in architectural decisions from day one. Our clearing engine is comprised of a variety of Go services that communicate over NATS and run on top of our Kubernetes platform resident in AWS. The following technical skills are desirable: Experience with Go development Experience with messaging systems such as NATS, Kafka Experience with containers/Kubernetes Experience with AWS Knowledge of protocols such as WebSockets, REST, FIX Strong knowledge of security fundamentals Some of the key responsibilities include: Working as part of a unified scrum team Implementing core clearing services Collaborating on system design with security and reliability as a focus
Genesys SME Whitehall Resources are currently looking for a Genesys SME on a remote basis for an initial 6 week contract. *INSIDE IR35.* Job Description: As a Genesys Subject Matter Expert, you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: S olution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
04/07/2024
Contractor
Genesys SME Whitehall Resources are currently looking for a Genesys SME on a remote basis for an initial 6 week contract. *INSIDE IR35.* Job Description: As a Genesys Subject Matter Expert, you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: S olution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.