System Administrator - Confluence/Jira

Salary: Open + Bonus

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days onsite, 2 days remote

Qualifications

• Bachelor's Degree
• 3-5 years of experience of SaaS platform implementation and/or system administration.
• 3+ years of hands-on experience maintaining cloud platform technologies.
• 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira
• Experience with Windows technologies.
• Experience with Agile/Scrum or DevOps methodologies.
• Experience working in Financial Services or otherwise regulated environment.
• Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools.

Responsibilities

• Provide technical leadership for planning, designing, installing, testing, and implementing solutions.
• Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest).
• Implementing Atlassian plugins and supporting integration with other enterprise software.
• Ensure best practice adherence for core system development, security, tuning and performance.
• Supports Knowledge Management (KM) program strategy, transformation, and technical implementation.
• Creates knowledge documentation related to requirements and solution design.
• Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.