Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer
04/10/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer
04/10/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer
Job Title: Senior Systems Analyst Salary: €62K + 15% Bonus Location: Galway - Hybrid (One week a month in the office) Job Description Are you passionate about driving business solutions and inspiring change in a fast-paced, collaborative environment? Managed Accounts is a growing area in financial services, and I am looking for a Senior Systems Analyst to help their advisor business lead the way. If you're excited about investment management, problem-solving, quality development, and continuous improvement, this is the perfect opportunity for you! The Team As a Senior Systems Analyst, you'll work closely with Model Management business stakeholders, Squad team members, and the Product Area Leader to understand our product vision and challenges. You'll then collaborate with your technology counterparts to deliver innovative, cost-effective, architecturally aligned, and timely solutions. By demonstrating and promoting Fidelity and Agile leadership principles, you'll contribute to our innovative agile culture. The Expertise We're Looking For Bachelor's degree in Computer Science, Management Information Systems, Business Information Systems, Mathematics, or a Finance-related field. Post-graduate degree/certification in finance or a related field is a plus. Around 5 years of experience as a systems analyst or related role, with expertise in Agile delivery environments. Financial services industry knowledge and experience are vital, with investment management and/or wealth management domain knowledge being a plus. Strong analysis skills with a proven track record of delivering complex technology projects. You thrive in a global, team-based environment! Excellent written and verbal communication skills with business and technical team members across the organization. Willingness to dive in and understand code for analysis and support purposes. Ability to understand the technology and software architecture of an application. Ability to take sophisticated features and break them into stories with well-defined business value and acceptance criteria. The Value You'll Deliver Driving analysis, design, and support for investment management solutions that help investment managers achieve outstanding performance and end-customers achieve their financial goals. Collaborating with technology and business teams to deliver high-quality solutions that achieve business goals and address challenges. Bringing curiosity and a questioning mindset to work, asking about the "why" and the "value" of new features/enhancements we build. Helping the team grow by mentoring junior systems analysts when opportunities arise. Contributing to the platform with a sense of ownership and a team-oriented work style. Enabling your squad to deliver high-quality features by capturing work clearly and concisely. If you are interested in finding out more then apply to discuss it in more detail.
04/10/2024
Full time
Job Title: Senior Systems Analyst Salary: €62K + 15% Bonus Location: Galway - Hybrid (One week a month in the office) Job Description Are you passionate about driving business solutions and inspiring change in a fast-paced, collaborative environment? Managed Accounts is a growing area in financial services, and I am looking for a Senior Systems Analyst to help their advisor business lead the way. If you're excited about investment management, problem-solving, quality development, and continuous improvement, this is the perfect opportunity for you! The Team As a Senior Systems Analyst, you'll work closely with Model Management business stakeholders, Squad team members, and the Product Area Leader to understand our product vision and challenges. You'll then collaborate with your technology counterparts to deliver innovative, cost-effective, architecturally aligned, and timely solutions. By demonstrating and promoting Fidelity and Agile leadership principles, you'll contribute to our innovative agile culture. The Expertise We're Looking For Bachelor's degree in Computer Science, Management Information Systems, Business Information Systems, Mathematics, or a Finance-related field. Post-graduate degree/certification in finance or a related field is a plus. Around 5 years of experience as a systems analyst or related role, with expertise in Agile delivery environments. Financial services industry knowledge and experience are vital, with investment management and/or wealth management domain knowledge being a plus. Strong analysis skills with a proven track record of delivering complex technology projects. You thrive in a global, team-based environment! Excellent written and verbal communication skills with business and technical team members across the organization. Willingness to dive in and understand code for analysis and support purposes. Ability to understand the technology and software architecture of an application. Ability to take sophisticated features and break them into stories with well-defined business value and acceptance criteria. The Value You'll Deliver Driving analysis, design, and support for investment management solutions that help investment managers achieve outstanding performance and end-customers achieve their financial goals. Collaborating with technology and business teams to deliver high-quality solutions that achieve business goals and address challenges. Bringing curiosity and a questioning mindset to work, asking about the "why" and the "value" of new features/enhancements we build. Helping the team grow by mentoring junior systems analysts when opportunities arise. Contributing to the platform with a sense of ownership and a team-oriented work style. Enabling your squad to deliver high-quality features by capturing work clearly and concisely. If you are interested in finding out more then apply to discuss it in more detail.
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
04/10/2024
Full time
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
I'm working with a down-to-earth company that gives its dev team the autonomy to lead changes and make a significant impact on the platform. They are on a mission to bring all development in-house and we are now looking for a Senior Developer with strong TypeScript experience to join this growing team. In this role, you will not only be hands-on with development but also play a crucial role in mentoring and guiding junior team members, helping to ease pressure on the manager. Excellent communication skills are essential, as you will be responsible for clearly articulating technical principles and explanations of architecture and patterns. The role is mostly remote, with occasional visits to their Bristol office. Ideally, you'd go to Bristol once a week, but there's some flexibility. You must have the right to work in the UK and live within a commutable distance of Bristol. Tech Stack and Experience: Required: Strong TypeScript experience Preferred: Node.js experience, with an interest in working with AWS and MongoDB Bonus: Experience with GitHub, Time Series Data, PHP, MySQL, or IoT One of the first tasks will be to rewrite and modernize a platform originally built in PHP, adding microservices. While a small part of their offshore team will handle bug fixes and other issues, the focus will be on writing clean, efficient code. This is a genuine greenfield project, offering a unique opportunity to join a smart and collaborative team. It's an excellent time to join as they have substantial investment, providing the resources to do quality work. You'll enjoy the dynamic environment of a start-up without the associated risks. If you're a passionate developer with a knack for TypeScript and are excited about the opportunity to grow both technically and as a mentor, please apply. I'm happy to discuss the role and the company in more detail.
04/10/2024
Full time
I'm working with a down-to-earth company that gives its dev team the autonomy to lead changes and make a significant impact on the platform. They are on a mission to bring all development in-house and we are now looking for a Senior Developer with strong TypeScript experience to join this growing team. In this role, you will not only be hands-on with development but also play a crucial role in mentoring and guiding junior team members, helping to ease pressure on the manager. Excellent communication skills are essential, as you will be responsible for clearly articulating technical principles and explanations of architecture and patterns. The role is mostly remote, with occasional visits to their Bristol office. Ideally, you'd go to Bristol once a week, but there's some flexibility. You must have the right to work in the UK and live within a commutable distance of Bristol. Tech Stack and Experience: Required: Strong TypeScript experience Preferred: Node.js experience, with an interest in working with AWS and MongoDB Bonus: Experience with GitHub, Time Series Data, PHP, MySQL, or IoT One of the first tasks will be to rewrite and modernize a platform originally built in PHP, adding microservices. While a small part of their offshore team will handle bug fixes and other issues, the focus will be on writing clean, efficient code. This is a genuine greenfield project, offering a unique opportunity to join a smart and collaborative team. It's an excellent time to join as they have substantial investment, providing the resources to do quality work. You'll enjoy the dynamic environment of a start-up without the associated risks. If you're a passionate developer with a knack for TypeScript and are excited about the opportunity to grow both technically and as a mentor, please apply. I'm happy to discuss the role and the company in more detail.
Product Delivery Team Leader Term: Permanent Working Hours: Full-time (Monday to Friday - 35 HRS p/w) Location: Ipswich - Hybrid working Salary: £50,000 - £55,000 We are seeking a Product Delivery Team Leader to manage our clients team of Business Analysts, Project Managers, and Technology Adoption Specialists. The ideal candidate will ensure IT projects meet business needs and will be responsible for embedding Agile/Scrum methodologies within the team. This role requires a strong understanding of the Software Development Life Cycle (SDLC) and the ability to translate business requirements into technical solutions. Day-to-day of the role: Manage the Product Delivery Team, overseeing performance and day-to-day requirements. Develop and manage project plans, deliverables, stakeholder expectations, and project relationships. Communicate and manage tasks and activities to a schedule with the team, providing feedback as appropriate. Handle project scope, budget, resource management, time management, communications, risk management, QA and testing, user training, ongoing maintenance, and support. Perform requirements gathering, analytical techniques, and develop implementation plans. Develop and implement test plans/scenarios to ensure successful delivery of projects. Support various business and technology teams during project delivery. Accurately assess risks associated with each solution design/project. Support the professional and technical development of team members. Required Skills & Qualifications: Bachelor's Degree in Computer Science/Software Engineering or related discipline. Minimum 3 years' experience in Agile project management/business analysis within software development projects. Thorough knowledge of SDLC models/Scrum methodology and direct implementation to projects. Proven project management skills within software development and IT projects. Leadership skills in leading technical personnel through software development project deliveries. Strong business and systems analysis skills, test planning, and troubleshooting experience. Familiarity with object-oriented modelling techniques, including UML, use case, activity, and sequence diagrams. Experience with requirements management and modelling tools. Demonstrated leadership and attention to detail skills. Benefits: 25 days holiday (FTE) plus Bank Holidays rising with service. Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare - BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer/5% Employee) Staff Profit Share/Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary/Permanent Health Insurance Paid CSR day Enhanced Maternity/Paternity Leave Season Ticket Loan Gym Flex membership Electric car scheme Dress for your Day Policy Agile/hybrid working Policy 35 hour working week.
04/10/2024
Full time
Product Delivery Team Leader Term: Permanent Working Hours: Full-time (Monday to Friday - 35 HRS p/w) Location: Ipswich - Hybrid working Salary: £50,000 - £55,000 We are seeking a Product Delivery Team Leader to manage our clients team of Business Analysts, Project Managers, and Technology Adoption Specialists. The ideal candidate will ensure IT projects meet business needs and will be responsible for embedding Agile/Scrum methodologies within the team. This role requires a strong understanding of the Software Development Life Cycle (SDLC) and the ability to translate business requirements into technical solutions. Day-to-day of the role: Manage the Product Delivery Team, overseeing performance and day-to-day requirements. Develop and manage project plans, deliverables, stakeholder expectations, and project relationships. Communicate and manage tasks and activities to a schedule with the team, providing feedback as appropriate. Handle project scope, budget, resource management, time management, communications, risk management, QA and testing, user training, ongoing maintenance, and support. Perform requirements gathering, analytical techniques, and develop implementation plans. Develop and implement test plans/scenarios to ensure successful delivery of projects. Support various business and technology teams during project delivery. Accurately assess risks associated with each solution design/project. Support the professional and technical development of team members. Required Skills & Qualifications: Bachelor's Degree in Computer Science/Software Engineering or related discipline. Minimum 3 years' experience in Agile project management/business analysis within software development projects. Thorough knowledge of SDLC models/Scrum methodology and direct implementation to projects. Proven project management skills within software development and IT projects. Leadership skills in leading technical personnel through software development project deliveries. Strong business and systems analysis skills, test planning, and troubleshooting experience. Familiarity with object-oriented modelling techniques, including UML, use case, activity, and sequence diagrams. Experience with requirements management and modelling tools. Demonstrated leadership and attention to detail skills. Benefits: 25 days holiday (FTE) plus Bank Holidays rising with service. Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare - BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer/5% Employee) Staff Profit Share/Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary/Permanent Health Insurance Paid CSR day Enhanced Maternity/Paternity Leave Season Ticket Loan Gym Flex membership Electric car scheme Dress for your Day Policy Agile/hybrid working Policy 35 hour working week.
Data Manager required to join UK medical market leader in a a hybrid role based in London. Ideally you will work 2-3 days a week in the London office. Duties Include: Manage a team of talented engineers, ensuring they are operating in an environment that enables them to be their best. Lead the development of data pipelines and enable the development of data powered products that empower stakeholders across the business, inform clinical decision making and enable the company to continuously improve the care provided by the company. Work closely with product managers, clinical researchers and stakeholders within a cross functional team to ensure the team is focused on the right goals and challenges which improve the lives of clinicians at the company and beyond. Ensure effective technical decision making. You will make sure we have the right structure to enable autonomy and quality of decisions and direction. Enable consistent, high quality and high velocity software delivery. Improve data quality and flow through proactive identification of underutilised, inconsistent or incomplete datasets. Contribute to the systematic improvements of the wider engineering team. They may be related to people management, development processes, technical standards and implementation, or anything else that helps the company build great software. Liaise with other engineering managers and peers across the organisation, ensuring effective alignment and collaboration. Skill Required: Broad understanding of modern Data Engineering practices and paradigms, coupled with the ability to manage a small team. Experience in quickly scaling the flow of data across an organisation through the rapid development of high velocity data products using the appropriate platform/tooling to meet business requirements. Approach data as a product, with an understanding of the importance of incorporating product thinking into the design of outputs. A keen understanding of different approaches and toolsets used to create data products and an openness to try new things. Ability to lead change and shift the data architectural paradigm as and when required. A deep desire to develop and grow people and a strong understanding of how to do this. Previous management experience would be nice to have, but is not essential. An understanding of how to automatically test data pipelines and enable trust in data products. A desire to become part of a collaborative environment and share knowledge and learning for the benefit of all. A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes. This is an excellent opportunity to join a UK market leader who invest heavily in their staff and offer great career progression.
04/10/2024
Full time
Data Manager required to join UK medical market leader in a a hybrid role based in London. Ideally you will work 2-3 days a week in the London office. Duties Include: Manage a team of talented engineers, ensuring they are operating in an environment that enables them to be their best. Lead the development of data pipelines and enable the development of data powered products that empower stakeholders across the business, inform clinical decision making and enable the company to continuously improve the care provided by the company. Work closely with product managers, clinical researchers and stakeholders within a cross functional team to ensure the team is focused on the right goals and challenges which improve the lives of clinicians at the company and beyond. Ensure effective technical decision making. You will make sure we have the right structure to enable autonomy and quality of decisions and direction. Enable consistent, high quality and high velocity software delivery. Improve data quality and flow through proactive identification of underutilised, inconsistent or incomplete datasets. Contribute to the systematic improvements of the wider engineering team. They may be related to people management, development processes, technical standards and implementation, or anything else that helps the company build great software. Liaise with other engineering managers and peers across the organisation, ensuring effective alignment and collaboration. Skill Required: Broad understanding of modern Data Engineering practices and paradigms, coupled with the ability to manage a small team. Experience in quickly scaling the flow of data across an organisation through the rapid development of high velocity data products using the appropriate platform/tooling to meet business requirements. Approach data as a product, with an understanding of the importance of incorporating product thinking into the design of outputs. A keen understanding of different approaches and toolsets used to create data products and an openness to try new things. Ability to lead change and shift the data architectural paradigm as and when required. A deep desire to develop and grow people and a strong understanding of how to do this. Previous management experience would be nice to have, but is not essential. An understanding of how to automatically test data pipelines and enable trust in data products. A desire to become part of a collaborative environment and share knowledge and learning for the benefit of all. A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes. This is an excellent opportunity to join a UK market leader who invest heavily in their staff and offer great career progression.
*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
03/10/2024
Full time
*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
03/10/2024
Full time
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
NO SPONSORSHIP Technical Manager, Software Engineering ServiceNow Developers SALARY: $150k-$170k plus 15% LOCATION: Dallas, Texas Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
03/10/2024
Full time
NO SPONSORSHIP Technical Manager, Software Engineering ServiceNow Developers SALARY: $150k-$170k plus 15% LOCATION: Dallas, Texas Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
03/10/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
*5 Days onsite* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Technology Support Manager. This role is focused on all end user support (Windows, Zoom, Webex, Skype for business, Citrix, VOIP, ITIL). This manager needs at least 6 years of management experience, they will manage 3 offices and a total of 16 people. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Understanding of local office Conference Technology and procedures. Qualifications/Technology Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Law Firm, managing a help desk or desk side experience a plus. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Microsoft Windows Microsoft Office Suite M365 iManage DeskSite and FileSite Citrix/VPN iOS for iPhones, iPads and Mobile Management applications - InTune/AirWatch Polycom and Cisco Video Conference Systems Bomgar PeopleSoft SCCM Carpe Diem Avaya SCCM MFA Zoom and WebEx Microsoft Teams ITSM Ticket Management System - Service Now HP, Lenovo, MacBook laptops and desktops Avaya MFA Zoom, Teams, WebEx, Skype for Business ITSM Ticket Management System Lenovo laptops and desktops
03/10/2024
Full time
*5 Days onsite* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Technology Support Manager. This role is focused on all end user support (Windows, Zoom, Webex, Skype for business, Citrix, VOIP, ITIL). This manager needs at least 6 years of management experience, they will manage 3 offices and a total of 16 people. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Understanding of local office Conference Technology and procedures. Qualifications/Technology Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Law Firm, managing a help desk or desk side experience a plus. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Microsoft Windows Microsoft Office Suite M365 iManage DeskSite and FileSite Citrix/VPN iOS for iPhones, iPads and Mobile Management applications - InTune/AirWatch Polycom and Cisco Video Conference Systems Bomgar PeopleSoft SCCM Carpe Diem Avaya SCCM MFA Zoom and WebEx Microsoft Teams ITSM Ticket Management System - Service Now HP, Lenovo, MacBook laptops and desktops Avaya MFA Zoom, Teams, WebEx, Skype for Business ITSM Ticket Management System Lenovo laptops and desktops
IT Support Manager Salary: Open + Bonus Location: Houston, TX On-site: 5 days/week Travel: Once a quarter to Austin/Dallas *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree or work equivalent. A high level of proven management experience in a professional services environment. A high level of proven experience leading Firmwide organizations. Strong Technical Background. Strong verbal and written communication skills. Excellent People skills and ability to work will all levels of staff. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Preferred Law Firm industry experience, managing a help desk or desk side. Audio Visual experience. Responsibilities Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Intermediate PC troubleshooting and assists other team members in troubleshooting and diagnosing issues. iOS setup and troubleshooting. Documents new findings, solutions, and processes. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in projects, tasks, or issues to ensure they are completed.
03/10/2024
Full time
IT Support Manager Salary: Open + Bonus Location: Houston, TX On-site: 5 days/week Travel: Once a quarter to Austin/Dallas *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree or work equivalent. A high level of proven management experience in a professional services environment. A high level of proven experience leading Firmwide organizations. Strong Technical Background. Strong verbal and written communication skills. Excellent People skills and ability to work will all levels of staff. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Preferred Law Firm industry experience, managing a help desk or desk side. Audio Visual experience. Responsibilities Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Intermediate PC troubleshooting and assists other team members in troubleshooting and diagnosing issues. iOS setup and troubleshooting. Documents new findings, solutions, and processes. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in projects, tasks, or issues to ensure they are completed.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
03/10/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
Prompt Engineer Opportunity for a Prompt Engineer to join a market leading Software Development service Based in Manchester Salary up to 70,000 + fantastic benefits Apply online or contact Chelsea Hackett via (see below) ABOUT THE CLIENT: My client provides businesses with tools to enhance the effectiveness of customer communications. Their services include tracking phone interactions, analysing conversations, and linking them to online activities. By extracting valuable insights from incoming calls, they aim to drive improvements in marketing strategies, sales performance, and customer support. Operating for more than ten years, they cater to sectors like retail, finance, and healthcare, with a presence in both the UK and the US. THE BENEFITS: Early finish Friday's Options to buy additional holidays Private medical insurance Tech scheme loan Hybrid working Employee assistance programme Life insurance THE PROMPT ENGINEER ROLE: In this role, you will craft, refine, and optimise the prompts that shape AI-generated responses, directly influencing user experience and product success. Collaborating with AI researchers, data scientists, and product teams, you will contribute to cutting-edge solutions in a fast-paced, forward-thinking environment. Key Responsibilities include: Design & Develop Effective Prompts: Create prompts that elicit relevant and meaningful AI responses, taking into account user intent and model capabilities. Optimise AI Responses: Continuously evaluate and fine-tune prompts based on performance metrics and user feedback. Experiment & A/B Testing: Set up and analyse prompt experiments to refine outputs and improve AI performance. Collaborate Across Teams: Work with product managers, data scientists, and researchers to align prompt engineering with business goals. Monitor AI Performance: Analyse AI outputs to identify areas for improvement, ensuring consistent, high-quality responses. Innovate Best Practices: Stay updated on AI advancements, introducing new approaches to enhance prompt efficiency and outcomes. Enhance User Experience: Ensure prompts support seamless AI-user interactions, improving overall user engagement. Document & Share Knowledge: Maintain prompt documentation and provide guidance to team members on best practices. PROMPT ENGINEER - ESSTENTIAL SKILLS: 2 years' experience working in AI, NLP or related fields Experience with LLM's (GPT, BERT, etc) Proficient with programming languages like Python, PyTorch, TensorFlow or similar Clear communication and ability to collaborate with others TO BE CONSIDERED Please either apply by clicking online or emailing me directly (see below). By applying to this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: AI, Prompts, NLP, LLM, Python, PyTorch, TensorFlow, Communication
03/10/2024
Full time
Prompt Engineer Opportunity for a Prompt Engineer to join a market leading Software Development service Based in Manchester Salary up to 70,000 + fantastic benefits Apply online or contact Chelsea Hackett via (see below) ABOUT THE CLIENT: My client provides businesses with tools to enhance the effectiveness of customer communications. Their services include tracking phone interactions, analysing conversations, and linking them to online activities. By extracting valuable insights from incoming calls, they aim to drive improvements in marketing strategies, sales performance, and customer support. Operating for more than ten years, they cater to sectors like retail, finance, and healthcare, with a presence in both the UK and the US. THE BENEFITS: Early finish Friday's Options to buy additional holidays Private medical insurance Tech scheme loan Hybrid working Employee assistance programme Life insurance THE PROMPT ENGINEER ROLE: In this role, you will craft, refine, and optimise the prompts that shape AI-generated responses, directly influencing user experience and product success. Collaborating with AI researchers, data scientists, and product teams, you will contribute to cutting-edge solutions in a fast-paced, forward-thinking environment. Key Responsibilities include: Design & Develop Effective Prompts: Create prompts that elicit relevant and meaningful AI responses, taking into account user intent and model capabilities. Optimise AI Responses: Continuously evaluate and fine-tune prompts based on performance metrics and user feedback. Experiment & A/B Testing: Set up and analyse prompt experiments to refine outputs and improve AI performance. Collaborate Across Teams: Work with product managers, data scientists, and researchers to align prompt engineering with business goals. Monitor AI Performance: Analyse AI outputs to identify areas for improvement, ensuring consistent, high-quality responses. Innovate Best Practices: Stay updated on AI advancements, introducing new approaches to enhance prompt efficiency and outcomes. Enhance User Experience: Ensure prompts support seamless AI-user interactions, improving overall user engagement. Document & Share Knowledge: Maintain prompt documentation and provide guidance to team members on best practices. PROMPT ENGINEER - ESSTENTIAL SKILLS: 2 years' experience working in AI, NLP or related fields Experience with LLM's (GPT, BERT, etc) Proficient with programming languages like Python, PyTorch, TensorFlow or similar Clear communication and ability to collaborate with others TO BE CONSIDERED Please either apply by clicking online or emailing me directly (see below). By applying to this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: AI, Prompts, NLP, LLM, Python, PyTorch, TensorFlow, Communication
Prompt Engineer Opportunity for a Prompt Engineer to join a market leading Software Development service Based in Reigate, Surrey Salary up to 70,000 + fantastic benefits Apply online or contact Chelsea Hackett via (see below) ABOUT THE CLIENT: My client provides businesses with tools to enhance the effectiveness of customer communications. Their services include tracking phone interactions, analysing conversations, and linking them to online activities. By extracting valuable insights from incoming calls, they aim to drive improvements in marketing strategies, sales performance, and customer support. Operating for more than ten years, they cater to sectors like retail, finance, and healthcare, with a presence in both the UK and the US. THE BENEFITS: Early finish Friday's Options to buy additional holidays Private medical insurance Tech scheme loan Hybrid working Employee assistance programme Life insurance THE PROMPT ENGINEER ROLE: In this role, you will craft, refine, and optimise the prompts that shape AI-generated responses, directly influencing user experience and product success. Collaborating with AI researchers, data scientists, and product teams, you will contribute to cutting-edge solutions in a fast-paced, forward-thinking environment. Key Responsibilities include: Design & Develop Effective Prompts: Create prompts that elicit relevant and meaningful AI responses, taking into account user intent and model capabilities. Optimise AI Responses: Continuously evaluate and fine-tune prompts based on performance metrics and user feedback. Experiment & A/B Testing: Set up and analyse prompt experiments to refine outputs and improve AI performance. Collaborate Across Teams: Work with product managers, data scientists, and researchers to align prompt engineering with business goals. Monitor AI Performance: Analyse AI outputs to identify areas for improvement, ensuring consistent, high-quality responses. Innovate Best Practices: Stay updated on AI advancements, introducing new approaches to enhance prompt efficiency and outcomes. Enhance User Experience: Ensure prompts support seamless AI-user interactions, improving overall user engagement. Document & Share Knowledge: Maintain prompt documentation and provide guidance to team members on best practices. PROMPT ENGINEER - ESSTENTIAL SKILLS: 2 years' experience working in AI, NLP or related fields Experience with LLM's (GPT, BERT, etc) Proficient with programming languages like Python, PyTorch, TensorFlow or similar Clear communication and ability to collaborate with others TO BE CONSIDERED Please either apply by clicking online or emailing me directly (see below). By applying to this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: AI, Prompts, NLP, LLM, Python, PyTorch, TensorFlow, Communication
03/10/2024
Full time
Prompt Engineer Opportunity for a Prompt Engineer to join a market leading Software Development service Based in Reigate, Surrey Salary up to 70,000 + fantastic benefits Apply online or contact Chelsea Hackett via (see below) ABOUT THE CLIENT: My client provides businesses with tools to enhance the effectiveness of customer communications. Their services include tracking phone interactions, analysing conversations, and linking them to online activities. By extracting valuable insights from incoming calls, they aim to drive improvements in marketing strategies, sales performance, and customer support. Operating for more than ten years, they cater to sectors like retail, finance, and healthcare, with a presence in both the UK and the US. THE BENEFITS: Early finish Friday's Options to buy additional holidays Private medical insurance Tech scheme loan Hybrid working Employee assistance programme Life insurance THE PROMPT ENGINEER ROLE: In this role, you will craft, refine, and optimise the prompts that shape AI-generated responses, directly influencing user experience and product success. Collaborating with AI researchers, data scientists, and product teams, you will contribute to cutting-edge solutions in a fast-paced, forward-thinking environment. Key Responsibilities include: Design & Develop Effective Prompts: Create prompts that elicit relevant and meaningful AI responses, taking into account user intent and model capabilities. Optimise AI Responses: Continuously evaluate and fine-tune prompts based on performance metrics and user feedback. Experiment & A/B Testing: Set up and analyse prompt experiments to refine outputs and improve AI performance. Collaborate Across Teams: Work with product managers, data scientists, and researchers to align prompt engineering with business goals. Monitor AI Performance: Analyse AI outputs to identify areas for improvement, ensuring consistent, high-quality responses. Innovate Best Practices: Stay updated on AI advancements, introducing new approaches to enhance prompt efficiency and outcomes. Enhance User Experience: Ensure prompts support seamless AI-user interactions, improving overall user engagement. Document & Share Knowledge: Maintain prompt documentation and provide guidance to team members on best practices. PROMPT ENGINEER - ESSTENTIAL SKILLS: 2 years' experience working in AI, NLP or related fields Experience with LLM's (GPT, BERT, etc) Proficient with programming languages like Python, PyTorch, TensorFlow or similar Clear communication and ability to collaborate with others TO BE CONSIDERED Please either apply by clicking online or emailing me directly (see below). By applying to this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: AI, Prompts, NLP, LLM, Python, PyTorch, TensorFlow, Communication
Senior Buyer/IT Category Leader - HIRING ASAP Start date: ASAP Duration: 4 Months Location: 3-4 days in Dublin office/1-2 days WFH Rate: €400-€450 per day Summary Our client is currently searching for an IT Category Leader for Software to be part of their global IT category team. This person will work closely with cross functional teams and key stakeholders to drive effective sourcing strategy to deliver the best outcome. Key responsibilities will include execution of the category management strategies, conducting commercial negotiations, contract, and supply risk management. Successful candidate will be required to have the necessary experience, category knowledge, skills, and capabilities to deliver on strategic objectives. Responsibilities Lead sourcing activities related to procurement of enterprise and engineering software licenses. Negotiation of complex software agreements while ensure compliance to corporate governance requirements. Support global category manager for software in execution of the sourcing category strategy. Development and maintenance of strong relationships with internal stakeholders ensuring timely renewals of software agreements. Work with cross functional organizations in the delivery of strategic sourcing requirements. Continuous monitoring of internal customers and supply markets for changes that may impact the sourcing strategy. Financial performance monitoring of Software category vs prior year and baseline basis. Supplier relationship management to ensure continuity of supply and risk management. Skills Strong commercial acumen required for effective cost management. Expert negotiation skills Expert understanding of the End User Licence Agreements and SaaS agreements. Strong relationship and interpersonal skills to be applied in working with partners across the entire contract life cycle. Demonstrated ability to work in a fast-paced matrixed environment. Expert knowledge of the best sourcing practices and the methodologies used for this category of IT supplier/partner. Project Management in complex multi-project and multi-geography environment Proficiency in Microsoft Suite applications (including PowerPoint, Excel, and Word) Leadership experience Excellent written and verbal communication and problem-solving skills. Highly driven and motivated
03/10/2024
Contractor
Senior Buyer/IT Category Leader - HIRING ASAP Start date: ASAP Duration: 4 Months Location: 3-4 days in Dublin office/1-2 days WFH Rate: €400-€450 per day Summary Our client is currently searching for an IT Category Leader for Software to be part of their global IT category team. This person will work closely with cross functional teams and key stakeholders to drive effective sourcing strategy to deliver the best outcome. Key responsibilities will include execution of the category management strategies, conducting commercial negotiations, contract, and supply risk management. Successful candidate will be required to have the necessary experience, category knowledge, skills, and capabilities to deliver on strategic objectives. Responsibilities Lead sourcing activities related to procurement of enterprise and engineering software licenses. Negotiation of complex software agreements while ensure compliance to corporate governance requirements. Support global category manager for software in execution of the sourcing category strategy. Development and maintenance of strong relationships with internal stakeholders ensuring timely renewals of software agreements. Work with cross functional organizations in the delivery of strategic sourcing requirements. Continuous monitoring of internal customers and supply markets for changes that may impact the sourcing strategy. Financial performance monitoring of Software category vs prior year and baseline basis. Supplier relationship management to ensure continuity of supply and risk management. Skills Strong commercial acumen required for effective cost management. Expert negotiation skills Expert understanding of the End User Licence Agreements and SaaS agreements. Strong relationship and interpersonal skills to be applied in working with partners across the entire contract life cycle. Demonstrated ability to work in a fast-paced matrixed environment. Expert knowledge of the best sourcing practices and the methodologies used for this category of IT supplier/partner. Project Management in complex multi-project and multi-geography environment Proficiency in Microsoft Suite applications (including PowerPoint, Excel, and Word) Leadership experience Excellent written and verbal communication and problem-solving skills. Highly driven and motivated
OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent After-Sales Technical Delivery Manager. We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), and after a qualifying period the successful After-Sales Technical Delivery Manager will be able to contribute to the company's future vision and share in the profits. The After-Sales Technical Delivery Manager role will involve travelling to our UK offices in Horsham and Borehamwood, or travelling to Central London to meet/work with Clients and OCS team members. Key Requirements for the After-Sales Technical Delivery Manager role include: Minimum 5 years' Management Experience Minimum 3 years experience undertaking Lifecycle assignments in the areas of either Project Management or Business Analysis Experience of working in a technical delivery role Line management experience Excellent written and oral communication skills An engaging and personable attitude Experience of both managing and delivering services to Clients Strong leadership skills Team management and team development experience Ambitious and goal oriented. Our offer for the role of After-Sales Technical Delivery Manager: Salary between £55K -£65K, depending on experience. Variety of benefits (including Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, health and wellbeing programme employee of the month and long service awards) Generous Holiday Allowance - increases based on the length of service Supportive and collaborative working environment Variety of work Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual.
03/10/2024
Full time
OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent After-Sales Technical Delivery Manager. We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), and after a qualifying period the successful After-Sales Technical Delivery Manager will be able to contribute to the company's future vision and share in the profits. The After-Sales Technical Delivery Manager role will involve travelling to our UK offices in Horsham and Borehamwood, or travelling to Central London to meet/work with Clients and OCS team members. Key Requirements for the After-Sales Technical Delivery Manager role include: Minimum 5 years' Management Experience Minimum 3 years experience undertaking Lifecycle assignments in the areas of either Project Management or Business Analysis Experience of working in a technical delivery role Line management experience Excellent written and oral communication skills An engaging and personable attitude Experience of both managing and delivering services to Clients Strong leadership skills Team management and team development experience Ambitious and goal oriented. Our offer for the role of After-Sales Technical Delivery Manager: Salary between £55K -£65K, depending on experience. Variety of benefits (including Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, health and wellbeing programme employee of the month and long service awards) Generous Holiday Allowance - increases based on the length of service Supportive and collaborative working environment Variety of work Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
03/10/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
NO SPONSORSHIP TECHNICAL PROGRAM MANAGER SALARY: $85K - $100K BASE FLEX, 30% INCENTIVE ($120K - $140K PACKAGE) LOCATION: NAPERVILLE, IL 4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE, Looking for a candidate that has been technical at one time earlier in their career and is now mostly doing program management and client facing engagement projects. You will be accountable for delivery. Looking for climbers on their way up. This is B2C retail E-commerce focused client facing can drive project 10 years program management in IT services driving retail project software implementation system integration. presentation familiarity with commerce platforms commerce tools Adobe commerce cloud platforms devops agile waterfall As a Technical Program Manager you will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. You will act as a liaison between the delivery teams and the clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Key Responsibilities: Project Delivery & Governance: Client Relationship Management: Performance Tracking & Reporting: Required Skills & Qualifications: Education: Bachelor's degree Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies. This role is ideal for someone who is client-focused, technically adept, and looking for an opportunity to grow accounts while ensuring project delivery excellence
03/10/2024
Full time
NO SPONSORSHIP TECHNICAL PROGRAM MANAGER SALARY: $85K - $100K BASE FLEX, 30% INCENTIVE ($120K - $140K PACKAGE) LOCATION: NAPERVILLE, IL 4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE, Looking for a candidate that has been technical at one time earlier in their career and is now mostly doing program management and client facing engagement projects. You will be accountable for delivery. Looking for climbers on their way up. This is B2C retail E-commerce focused client facing can drive project 10 years program management in IT services driving retail project software implementation system integration. presentation familiarity with commerce platforms commerce tools Adobe commerce cloud platforms devops agile waterfall As a Technical Program Manager you will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. You will act as a liaison between the delivery teams and the clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Key Responsibilities: Project Delivery & Governance: Client Relationship Management: Performance Tracking & Reporting: Required Skills & Qualifications: Education: Bachelor's degree Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies. This role is ideal for someone who is client-focused, technically adept, and looking for an opportunity to grow accounts while ensuring project delivery excellence