Senior Cyber Security Architect Salary upto £80,000 Description: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Requirements Ability to research, articulate, pitch complex and innovative security advice, at both business and technical levels, for new or existing problems, with the objective to justify and communicate decisions directly to key customer stakeholders including senior management. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Develop vision, principles and strategy for security for multiple projects or technologies; working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs and requirements, contributing to development of information security policy, standards, procedures and guidelines. Effective business acumen and an understanding of the cyber security challenges faced by client, with the objective to develop our cyber assurance practice, by supporting business development and practice management. Experience of identifying and applying security risk and familiarity with common control frameworks, with the ability investigating major breaches of security and recommending appropriate control improvements. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk, with the contribution of the development of our team through training and coaching. Managing, delivering, leading cyber security and cyber risk assignments, with the management of portfolio of clients, across a variety of sectors and locations, including producing documentation, presentation, reports, recommendations and quality assuring, for the work produced by team members and being the point of escalation for lower grade roles. Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven cyber decisions. Working as a subject matter expert in your particular field, owning and delivering initiatives to embed quality through learning and other activity, working seamlessly and collaboratively with colleagues and clients from other service lines, supporting a team or colleagues to deliver engagements at scale, with the appropriate reach and influence across the teams and communities. Managing diverse teams within an inclusive team culture where people are recognised and encouraged for their contribution. Essential Skills and Experience: An experienced consultant with a background in Cyber Security Minimum 5-7 years of experience in Information Security related positions Minimum 3-5 years of experience in security architecture Cyber Security Certification eg ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Certification in AWS or Azure for Architecture and Security or similar IASME/Cyber Essentials Plus Certified Expert knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS and/or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Expected to be the point of escalation for architects in lower grade roles and lead technical design of systems and services Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Experience in gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning. Expert knowledge of identifying, developing and communicating threat modelling and understanding the impact of decisions, balancing requirements and deciding between approaches Research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate subtle design decisions Able to develop vision, principles and strategy for security architects for projects or technologies Demonstrably experienced in working as an effective member of a multi-disciplinary team and reach & influence a wide range of people across larger teams and communities. Excellent stakeholder management, presentation and communication skills, with the ability to interact with senior stakeholders across department and clients Pro-active approach to personal and professional development. Work closely with your peers in the security architecture group, service and solution architects, engineers, project teams. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Experience in writing and creating Cyber Security documents ie Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Knowledge of the IT/IS infrastructure (eg databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (eg Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments eg Server/desktop virtualisation and SDDC (Software Defined Data Centre). Benefits Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year Pension: 4% employer contribution and 5% employee contribution Discretionary bonus: based on company and individual performance Life assurance: 4 times base salary Private medical insurance: non-contributory (spouse and dependants included) Worldwide travel insurance: non-contributory (spouse and dependants included) Enhanced maternity and paternity leave after 18 months service Wellness: 24/7 confidential employee assistance programme, including counselling Social: Parties and social events, and commitment to charitable causes Professional development: access to LinkedIn Learning, and discretionary training budget Travel: season ticket loan, cycle to work scheme Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme
16/09/2024
Full time
Senior Cyber Security Architect Salary upto £80,000 Description: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Requirements Ability to research, articulate, pitch complex and innovative security advice, at both business and technical levels, for new or existing problems, with the objective to justify and communicate decisions directly to key customer stakeholders including senior management. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Develop vision, principles and strategy for security for multiple projects or technologies; working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs and requirements, contributing to development of information security policy, standards, procedures and guidelines. Effective business acumen and an understanding of the cyber security challenges faced by client, with the objective to develop our cyber assurance practice, by supporting business development and practice management. Experience of identifying and applying security risk and familiarity with common control frameworks, with the ability investigating major breaches of security and recommending appropriate control improvements. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk, with the contribution of the development of our team through training and coaching. Managing, delivering, leading cyber security and cyber risk assignments, with the management of portfolio of clients, across a variety of sectors and locations, including producing documentation, presentation, reports, recommendations and quality assuring, for the work produced by team members and being the point of escalation for lower grade roles. Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven cyber decisions. Working as a subject matter expert in your particular field, owning and delivering initiatives to embed quality through learning and other activity, working seamlessly and collaboratively with colleagues and clients from other service lines, supporting a team or colleagues to deliver engagements at scale, with the appropriate reach and influence across the teams and communities. Managing diverse teams within an inclusive team culture where people are recognised and encouraged for their contribution. Essential Skills and Experience: An experienced consultant with a background in Cyber Security Minimum 5-7 years of experience in Information Security related positions Minimum 3-5 years of experience in security architecture Cyber Security Certification eg ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Certification in AWS or Azure for Architecture and Security or similar IASME/Cyber Essentials Plus Certified Expert knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS and/or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Expected to be the point of escalation for architects in lower grade roles and lead technical design of systems and services Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Experience in gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning. Expert knowledge of identifying, developing and communicating threat modelling and understanding the impact of decisions, balancing requirements and deciding between approaches Research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate subtle design decisions Able to develop vision, principles and strategy for security architects for projects or technologies Demonstrably experienced in working as an effective member of a multi-disciplinary team and reach & influence a wide range of people across larger teams and communities. Excellent stakeholder management, presentation and communication skills, with the ability to interact with senior stakeholders across department and clients Pro-active approach to personal and professional development. Work closely with your peers in the security architecture group, service and solution architects, engineers, project teams. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Experience in writing and creating Cyber Security documents ie Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Knowledge of the IT/IS infrastructure (eg databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (eg Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments eg Server/desktop virtualisation and SDDC (Software Defined Data Centre). Benefits Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year Pension: 4% employer contribution and 5% employee contribution Discretionary bonus: based on company and individual performance Life assurance: 4 times base salary Private medical insurance: non-contributory (spouse and dependants included) Worldwide travel insurance: non-contributory (spouse and dependants included) Enhanced maternity and paternity leave after 18 months service Wellness: 24/7 confidential employee assistance programme, including counselling Social: Parties and social events, and commitment to charitable causes Professional development: access to LinkedIn Learning, and discretionary training budget Travel: season ticket loan, cycle to work scheme Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme
Service Desk Analyst SN6 Permanent £26,000 - £30,000 Network IT a looking for a Service Desk Analyst for one of our clients. This role is based in Shrivenham. The role is to join a flourishing organisation that are looking to expand their Service Desk Team. This role would be great for anyone that has hands on experience on experience of working in on a Service Desk hat enjoys engaging with clients and customers. This role is a Shift based role and covers days, nights, and weekends. Key Responsibilities Excellent customer Service communication skills (both verbal & written) Ability to obtain Government Security Clearance (SC) with no restrictions. IT support skills Microsoft Office suite Windows 10 and Microsoft Server Active Directory and User Account management General knowledge of basic software installation and network hardware (Desirable) General knowledge of desktop computing Ability to troubleshoot technical support issues A full JD is available upon request
16/09/2024
Full time
Service Desk Analyst SN6 Permanent £26,000 - £30,000 Network IT a looking for a Service Desk Analyst for one of our clients. This role is based in Shrivenham. The role is to join a flourishing organisation that are looking to expand their Service Desk Team. This role would be great for anyone that has hands on experience on experience of working in on a Service Desk hat enjoys engaging with clients and customers. This role is a Shift based role and covers days, nights, and weekends. Key Responsibilities Excellent customer Service communication skills (both verbal & written) Ability to obtain Government Security Clearance (SC) with no restrictions. IT support skills Microsoft Office suite Windows 10 and Microsoft Server Active Directory and User Account management General knowledge of basic software installation and network hardware (Desirable) General knowledge of desktop computing Ability to troubleshoot technical support issues A full JD is available upon request
2nd Line Desktop Support Engineer - Milton Keynes 5 Days per week onsite - £25k-£35k 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. * Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/09/2024
Full time
2nd Line Desktop Support Engineer - Milton Keynes 5 Days per week onsite - £25k-£35k 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. * Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
1st Line Support - Contract Urgent Opportunity for first Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £110 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have. Great 1st line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have. Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
13/09/2024
Contractor
1st Line Support - Contract Urgent Opportunity for first Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £110 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have. Great 1st line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have. Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
Senior Desktop Engineer Salary: $120k-$140k + bonus Location: Chicago, IL Hybrid flexible: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Collaborative and concerned with the user experience, above just the technology. MacOS experience, experience providing support with configuring in JAMF. Experience with Intune. Using the tool is not enough, must be able to configure with the tools, and be in the weeds, ex. knows how to set up Intune, or roll out JAMF. 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Preferred Bachelor's degree PowerShell Scripting Experience transitioning a company to Intune Experience with Microsoft Autopilot Responsibilities Act as technical subject matter expert for all company Workstation technologies and issues, including Windows 10/11, Google Chrome, and Microsoft Edge. Act as technical subject matter expert for desktop management related technologies including Microsoft Intune, Microsoft Endpoint Configuration Manager, PowerShell, Patch My PC, Aternity, PSAppDeploy Toolkit, Group Policy, BeyondTrust Endpoint Privilege Manager, and Flexera Admin Studio and AppPortal. Use Workstation monitoring tools, develop queries and reports, create custom inventory and events, and provide data-driven analysis of the Workstation environment. Design, document, support, and troubleshoot the Workstation patching process. Troubleshoot difficult problems encountered with the PC environment and work with the internal application support teams to provide comprehensive solutions to these complex problems.
12/09/2024
Full time
Senior Desktop Engineer Salary: $120k-$140k + bonus Location: Chicago, IL Hybrid flexible: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Collaborative and concerned with the user experience, above just the technology. MacOS experience, experience providing support with configuring in JAMF. Experience with Intune. Using the tool is not enough, must be able to configure with the tools, and be in the weeds, ex. knows how to set up Intune, or roll out JAMF. 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Preferred Bachelor's degree PowerShell Scripting Experience transitioning a company to Intune Experience with Microsoft Autopilot Responsibilities Act as technical subject matter expert for all company Workstation technologies and issues, including Windows 10/11, Google Chrome, and Microsoft Edge. Act as technical subject matter expert for desktop management related technologies including Microsoft Intune, Microsoft Endpoint Configuration Manager, PowerShell, Patch My PC, Aternity, PSAppDeploy Toolkit, Group Policy, BeyondTrust Endpoint Privilege Manager, and Flexera Admin Studio and AppPortal. Use Workstation monitoring tools, develop queries and reports, create custom inventory and events, and provide data-driven analysis of the Workstation environment. Design, document, support, and troubleshoot the Workstation patching process. Troubleshoot difficult problems encountered with the PC environment and work with the internal application support teams to provide comprehensive solutions to these complex problems.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
IT and Field Support Engineer Southampton, Hampshire Field Support, Installation, Troubleshooting, Support Salary circa £30,000 - £35,000 plus benefits We are seeking an IT Support/Field Support Engineer to join a rapidly growing business within the leisure and tourism attraction industry working with some large well-known brands. My client have been in the industry for the last 20+ years and they provide world class photography solutions and services to visitor attractions across the UK and globe. Clients include footballs stadiums, theme parks, zoos, museums, exhibitions and well as seasonal attractions. This is an IT Support/Field Support Engineer role where you will help with installation and troubleshooting a wide range of IT and hardware along with bespoke software within the leisure industry. The position involves regular travel to various sites across the UK with some international travel in Europe and the USA. An adaptable and flexible approach to travelling and working hours is essential. Main duties: Build, configure, install and support bespoke software and solutions Upgrade and service existing systems Support photography users, both clients and colleagues through various communication channels Additional requirements as may reasonably be expected Required skills: Understanding of network protocols (TCP/IP, DNS, DHCP) Proficiency in various operating systems especially Windows, Linux and MacOS Experience with Routers, Switches, Firewalls and other network devices Installation, configuration of Servers, desktops, laptops Programming knowledge (eg PHP, Python, Powershell, C#, JavaScript) Familiar with Apache and MySQL databases Strong interpersonal and communication skills Ability to prioritize skills Full UK driving licence My client are able to offer an attractive salary with benefits including career progression, onsite parking. If you would like to be considered for this opportunity please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
12/09/2024
Full time
IT and Field Support Engineer Southampton, Hampshire Field Support, Installation, Troubleshooting, Support Salary circa £30,000 - £35,000 plus benefits We are seeking an IT Support/Field Support Engineer to join a rapidly growing business within the leisure and tourism attraction industry working with some large well-known brands. My client have been in the industry for the last 20+ years and they provide world class photography solutions and services to visitor attractions across the UK and globe. Clients include footballs stadiums, theme parks, zoos, museums, exhibitions and well as seasonal attractions. This is an IT Support/Field Support Engineer role where you will help with installation and troubleshooting a wide range of IT and hardware along with bespoke software within the leisure industry. The position involves regular travel to various sites across the UK with some international travel in Europe and the USA. An adaptable and flexible approach to travelling and working hours is essential. Main duties: Build, configure, install and support bespoke software and solutions Upgrade and service existing systems Support photography users, both clients and colleagues through various communication channels Additional requirements as may reasonably be expected Required skills: Understanding of network protocols (TCP/IP, DNS, DHCP) Proficiency in various operating systems especially Windows, Linux and MacOS Experience with Routers, Switches, Firewalls and other network devices Installation, configuration of Servers, desktops, laptops Programming knowledge (eg PHP, Python, Powershell, C#, JavaScript) Familiar with Apache and MySQL databases Strong interpersonal and communication skills Ability to prioritize skills Full UK driving licence My client are able to offer an attractive salary with benefits including career progression, onsite parking. If you would like to be considered for this opportunity please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
2nd Line Support - Contract Urgent Opportunity for 2 Second Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £140 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have Great 2nd line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
12/09/2024
Contractor
2nd Line Support - Contract Urgent Opportunity for 2 Second Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £140 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have Great 2nd line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
Interquest have a great opportunity for an experienced engineer that ideally holds current "DV clearance". The role will be long term and offer great opportunity for the right candidate. Provides technical expertise for appropriate level distributed systems environments on issues related to Servers, local services, data centers, server configuration, and to ensure that client needs are met. Participates in requirements definition, specification, design, development, and integration of Microsoft Windows systems and on projects to ensure services adhere to client specifications. Tests, integrates, maintains, and addresses escalated problems related to Wintel systems for smaller sized projects, including testing and integrating hardware and software, using appropriate resources. Provide configuration management, inventory management, fault management, and trouble management support on already established Servers and end user devices. Supports maintenance, patching and upgrades of Wintel computer environments. Performs risk and consequence assessment for projects; assists in identifying cost reduction opportunities to safeguard company and client interests. Key Responsibilities - Provide configuration management, inventory management, fault management, and trouble management support on already established Wintel Servers and desktop devices. Supports periodic patching, maintenance and upgrades of Wintel computer environments. Essential Skills - Windows Server 2016/2019, Windows 10 and Active Directory DV clearance as a minimum Organisation skills to balance and prioritise work Communication skills to interact with Management, team members and support staff Skilled in integrating distributed computing hardware and software systems Interpersonal skills to interact with customers, team members, and senior level personnel Ability to work in a team environment that will include providing on call support Willingness to travel - must have full driving licence InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
11/09/2024
Contractor
Interquest have a great opportunity for an experienced engineer that ideally holds current "DV clearance". The role will be long term and offer great opportunity for the right candidate. Provides technical expertise for appropriate level distributed systems environments on issues related to Servers, local services, data centers, server configuration, and to ensure that client needs are met. Participates in requirements definition, specification, design, development, and integration of Microsoft Windows systems and on projects to ensure services adhere to client specifications. Tests, integrates, maintains, and addresses escalated problems related to Wintel systems for smaller sized projects, including testing and integrating hardware and software, using appropriate resources. Provide configuration management, inventory management, fault management, and trouble management support on already established Servers and end user devices. Supports maintenance, patching and upgrades of Wintel computer environments. Performs risk and consequence assessment for projects; assists in identifying cost reduction opportunities to safeguard company and client interests. Key Responsibilities - Provide configuration management, inventory management, fault management, and trouble management support on already established Wintel Servers and desktop devices. Supports periodic patching, maintenance and upgrades of Wintel computer environments. Essential Skills - Windows Server 2016/2019, Windows 10 and Active Directory DV clearance as a minimum Organisation skills to balance and prioritise work Communication skills to interact with Management, team members and support staff Skilled in integrating distributed computing hardware and software systems Interpersonal skills to interact with customers, team members, and senior level personnel Ability to work in a team environment that will include providing on call support Willingness to travel - must have full driving licence InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
NO SPONSORSHIP Senior Desktop Engineer hybrid 3 days onsite and 2 days remote w/flexibility Dearborn St, Chicago, IL SALARY: $120K - low $140sK PLUS BONUS ($1.2K - $10K) Position can grow into an Architecture or Manager level role, a smart team, and a hiring manager concerned with career pathing. o Collaborative and concerned with the user experience, above just the technology. o MacOS experience, experience providing support with configuring in JAMF. o Someone that has experience using Intune on a daily basis would be of great value. o Experienced writing PowerShell scripts - plus o BA is preferred, but not required. o 7 years of experience across an enterprise sized company (500-1,000's of computers/users) o 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 o Experience with using WMI, registry, log files, events, and in-place upgrades o MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management o Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. o We are in the infancy stages of Code Management o We are Transitioning from group policies to Intune, and want to grow the possibilities. o Sidley is looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed. RMM.
11/09/2024
Full time
NO SPONSORSHIP Senior Desktop Engineer hybrid 3 days onsite and 2 days remote w/flexibility Dearborn St, Chicago, IL SALARY: $120K - low $140sK PLUS BONUS ($1.2K - $10K) Position can grow into an Architecture or Manager level role, a smart team, and a hiring manager concerned with career pathing. o Collaborative and concerned with the user experience, above just the technology. o MacOS experience, experience providing support with configuring in JAMF. o Someone that has experience using Intune on a daily basis would be of great value. o Experienced writing PowerShell scripts - plus o BA is preferred, but not required. o 7 years of experience across an enterprise sized company (500-1,000's of computers/users) o 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 o Experience with using WMI, registry, log files, events, and in-place upgrades o MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management o Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. o We are in the infancy stages of Code Management o We are Transitioning from group policies to Intune, and want to grow the possibilities. o Sidley is looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed. RMM.
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
10/09/2024
Full time
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
10/09/2024
Full time
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
Job Title: SC Cleared - Systems Architect Location: Flexible - Romsey | Gloucester | Woking Annul Salary: £70,0000 - £75,000 Job Type: Permanent We have an exciting opportunity available with one of our sector-leading consultancy clients! As a Systems Architect, you'll join an expanding Corporate Services IT department that supports mission-critical work completed by over 1200 end users across hundreds of Servers. The unique nature of the business areas you and your team will support creates complex and often time-critical demands to deliver effective, reliable, and enduring IT platforms across conventional on-premises systems, cloud computing, and air-gapped systems. Clearances: Due to the nature of this role, eligibility for DV clearance is required. As a result, candidates should be British Citizens and have resided in the U.K. for the last 10 years. Key Experience: In this role, you'll be understanding, maintaining, and developing specific aspects of an enterprise IT environment, encompassing tasks across technical design, implementation, and support. Systems engineering experience at a technical lead or architectural level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat, or similar Ability to design, support, and maintain internal IT environments, platforms, and services at SME level or above. Awareness of Defence or National Security IT standards is preferable; experience within these domains, including environments that operate at multiple classification levels, is advantageous. Key Technologies: Below are some of the key enterprise IT technologies used, and while you do not need to be a specialist in all of these, training and support will be provided as needed: Corporate Microsoft Estate: Includes 1200+ desktops and hundreds of Servers across multiple sites This encompasses 'On-Prem' Microsoft full stack alongside O365, Azure, and AWS offerings. Cloud Platforms: Primarily AWS and Azure, including organisation design (layout), tenancy/account management, security, identity management, service provisioning, and reporting functions. Mobile Device Management: Overseeing 300+ deployed mobile devices, applying best practices and industry standards. Cyber Security and Information Assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations, and ensuring hardened configuration of IT equipment. DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their CI/CD requirements using tools such as GitLab, Jenkins, or SonarQube, among others. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
10/09/2024
Full time
Job Title: SC Cleared - Systems Architect Location: Flexible - Romsey | Gloucester | Woking Annul Salary: £70,0000 - £75,000 Job Type: Permanent We have an exciting opportunity available with one of our sector-leading consultancy clients! As a Systems Architect, you'll join an expanding Corporate Services IT department that supports mission-critical work completed by over 1200 end users across hundreds of Servers. The unique nature of the business areas you and your team will support creates complex and often time-critical demands to deliver effective, reliable, and enduring IT platforms across conventional on-premises systems, cloud computing, and air-gapped systems. Clearances: Due to the nature of this role, eligibility for DV clearance is required. As a result, candidates should be British Citizens and have resided in the U.K. for the last 10 years. Key Experience: In this role, you'll be understanding, maintaining, and developing specific aspects of an enterprise IT environment, encompassing tasks across technical design, implementation, and support. Systems engineering experience at a technical lead or architectural level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat, or similar Ability to design, support, and maintain internal IT environments, platforms, and services at SME level or above. Awareness of Defence or National Security IT standards is preferable; experience within these domains, including environments that operate at multiple classification levels, is advantageous. Key Technologies: Below are some of the key enterprise IT technologies used, and while you do not need to be a specialist in all of these, training and support will be provided as needed: Corporate Microsoft Estate: Includes 1200+ desktops and hundreds of Servers across multiple sites This encompasses 'On-Prem' Microsoft full stack alongside O365, Azure, and AWS offerings. Cloud Platforms: Primarily AWS and Azure, including organisation design (layout), tenancy/account management, security, identity management, service provisioning, and reporting functions. Mobile Device Management: Overseeing 300+ deployed mobile devices, applying best practices and industry standards. Cyber Security and Information Assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations, and ensuring hardened configuration of IT equipment. DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their CI/CD requirements using tools such as GitLab, Jenkins, or SonarQube, among others. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
An exciting opportunity has arisen for an AV Technician with Desktop Support skills to join our team, supporting a Global customer account at their head office. This role is perfect for a professional with a proven track record of supporting a diverse user estate, including VIPs, Executives, and Senior Management. The successful candidate will be responsible for managing and planning events, service requests, and planned changes within meeting rooms, boardrooms, and an auditorium. Day to Day of the role: Provide technical support for AV equipment within meeting rooms, boardrooms, and auditoriums. Manage and plan corporate events, ensuring all AV requirements are met to a high standard. Handle service requests and planned changes efficiently and effectively. Build and maintain key relationships with end users, including VIPs, Executives, Senior Management, and their support staff. Take ownership of complex cases, managing them from end to end to ensure resolution. Engage in project work as required, demonstrating flexibility and adaptability. Offer support offsite and outside of regular working hours when necessary. Required Skills & Qualifications: Proven experience as an AV Technician or in a similar role. Desktop Support Excellent track record of providing AV support up to director level. Strong relationship-building skills with the ability to interact with VIPs and senior management. Capability to take ownership of complex cases and manage them to resolution. Flexibility to work offsite and out of hours as needed. Strong organisational skills with the ability to manage multiple tasks simultaneously. To apply for this AV Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
10/09/2024
Contractor
An exciting opportunity has arisen for an AV Technician with Desktop Support skills to join our team, supporting a Global customer account at their head office. This role is perfect for a professional with a proven track record of supporting a diverse user estate, including VIPs, Executives, and Senior Management. The successful candidate will be responsible for managing and planning events, service requests, and planned changes within meeting rooms, boardrooms, and an auditorium. Day to Day of the role: Provide technical support for AV equipment within meeting rooms, boardrooms, and auditoriums. Manage and plan corporate events, ensuring all AV requirements are met to a high standard. Handle service requests and planned changes efficiently and effectively. Build and maintain key relationships with end users, including VIPs, Executives, Senior Management, and their support staff. Take ownership of complex cases, managing them from end to end to ensure resolution. Engage in project work as required, demonstrating flexibility and adaptability. Offer support offsite and outside of regular working hours when necessary. Required Skills & Qualifications: Proven experience as an AV Technician or in a similar role. Desktop Support Excellent track record of providing AV support up to director level. Strong relationship-building skills with the ability to interact with VIPs and senior management. Capability to take ownership of complex cases and manage them to resolution. Flexibility to work offsite and out of hours as needed. Strong organisational skills with the ability to manage multiple tasks simultaneously. To apply for this AV Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Title: AV Technician/Desktop Support Location: Southampton Length : 6 months + Rate : £237 per day (Inside) Experis is working with Fujitsu on a major global account who requires an AV Technician for a 6+ month contract working on site in Southampton. Some project work may be required and some flexibility to work offsite and out of hours. Overall Responsibilities The role itself encompasses as a AV Technician, Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Some project work may be required and some flexibility to work offsite and out of hours. The role itself encompasses as a AV Technician Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Background 2+ years of proven experience working as an AV Technician or Desktop Support Experience in VoIP troubleshooting and support Windows O365 Experience in Video Editing would be advantageous If you meet the above criteria, please apply for the vacancy to be considered and contacted by an Experis Consultant. If you are not contacted within 2 weeks of your application, please consider it unsucessful.
10/09/2024
Contractor
Title: AV Technician/Desktop Support Location: Southampton Length : 6 months + Rate : £237 per day (Inside) Experis is working with Fujitsu on a major global account who requires an AV Technician for a 6+ month contract working on site in Southampton. Some project work may be required and some flexibility to work offsite and out of hours. Overall Responsibilities The role itself encompasses as a AV Technician, Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Some project work may be required and some flexibility to work offsite and out of hours. The role itself encompasses as a AV Technician Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Background 2+ years of proven experience working as an AV Technician or Desktop Support Experience in VoIP troubleshooting and support Windows O365 Experience in Video Editing would be advantageous If you meet the above criteria, please apply for the vacancy to be considered and contacted by an Experis Consultant. If you are not contacted within 2 weeks of your application, please consider it unsucessful.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to provide sponsorship for this permanent Full time role in Chicago* *Position is bonus eligible* Prestigious Firm is currently seeking a Senior Desktop Engineer with good Intune experience Candidate will provide service to the Firm regarding all Desktop matters. This team configures laptops (they do not set up laptops, rather configure). They deploy all updates to the firm, package software, computer management, responsible for all policy and settings for managing devices and more. There are three levels of helpdesk at Sidley, Service Desk level 1, Deskside level 2 and this team, Level three which consists of complex configurations, set up and troubleshooting. Qualifications: MacOS experience, experience providing support with configuring in JAMF. Someone that has experience using Intune on a daily basis would be of great value. Experienced writing PowerShell scripts - plus BA is preferred, but not required. 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Responsibilities: MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. We are in the infancy stages of Code Management We are Transitioning from group policies to Intune, and want to grow the possibilities. Looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed.
31/08/2024
Full time
*We are unable to provide sponsorship for this permanent Full time role in Chicago* *Position is bonus eligible* Prestigious Firm is currently seeking a Senior Desktop Engineer with good Intune experience Candidate will provide service to the Firm regarding all Desktop matters. This team configures laptops (they do not set up laptops, rather configure). They deploy all updates to the firm, package software, computer management, responsible for all policy and settings for managing devices and more. There are three levels of helpdesk at Sidley, Service Desk level 1, Deskside level 2 and this team, Level three which consists of complex configurations, set up and troubleshooting. Qualifications: MacOS experience, experience providing support with configuring in JAMF. Someone that has experience using Intune on a daily basis would be of great value. Experienced writing PowerShell scripts - plus BA is preferred, but not required. 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Responsibilities: MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. We are in the infancy stages of Code Management We are Transitioning from group policies to Intune, and want to grow the possibilities. Looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed.
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Senior Desktop Engineer. This engineer will help the team transition to Intune, along with configuring Laptops both Maca & Windows. (they do not set up laptops). This role will be level 3 support and will do configuration/troubleshooting of MacOS and Windows 10 or 11for 500-1,000 users. Qualifications/Responsibilities: Provide service to the Firm regarding all Desktop matters. This team configures laptops (they do not set up laptops, rather configure). They deploy all updates to the firm, package software, computer management, responsible for all policy and settings for managing devices and more. BA is preferred, but not required.Collaborative and concerned with the user experience, above just the technology. MacOS experience, experience providing support with configuring in JAMF. Someone that has experience using Intune on a daily basis would be of great value. Experienced writing PowerShell scripts - plus 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Using the tool is not enough, they must be able to configure with the tools, and be in the weeds, ex. know how to set up InTune, or roll out JAMF. A candidate with experience transitioning a company to InTune is great, especially with experience in AutoPilot, MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. We are Transitioning from group policies to Intune, and want to grow the possibilities.
21/08/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Senior Desktop Engineer. This engineer will help the team transition to Intune, along with configuring Laptops both Maca & Windows. (they do not set up laptops). This role will be level 3 support and will do configuration/troubleshooting of MacOS and Windows 10 or 11for 500-1,000 users. Qualifications/Responsibilities: Provide service to the Firm regarding all Desktop matters. This team configures laptops (they do not set up laptops, rather configure). They deploy all updates to the firm, package software, computer management, responsible for all policy and settings for managing devices and more. BA is preferred, but not required.Collaborative and concerned with the user experience, above just the technology. MacOS experience, experience providing support with configuring in JAMF. Someone that has experience using Intune on a daily basis would be of great value. Experienced writing PowerShell scripts - plus 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Using the tool is not enough, they must be able to configure with the tools, and be in the weeds, ex. know how to set up InTune, or roll out JAMF. A candidate with experience transitioning a company to InTune is great, especially with experience in AutoPilot, MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. We are Transitioning from group policies to Intune, and want to grow the possibilities.