Service Desk Engineer/Help Desk Analyst/2nd Line Support/3rd Line Support Dublin city centre: ONSITE 5 days per week Day rate: Up to 340 EUROS per day 6 - 12-month contract, extensions likely for the right person We are looking for a L3 Service Desk Engineer to join a busy team in a customer centric environment. This is a great opportunity for a long-term contract, utilising the latest Microsoft technologies to support end users. Technologies will include: Microsoft Office 365 SharePoint Active Directory Windows 10/11 ServiceNow Key to this role will be the ability to hit the ground running, bringing brilliant troubleshooting and problem-solving skills and great communication skills to support users and your team. If this is you, apply today! *Unfortunately sponsorship can't be provided on this occasion, only candidates will full right to work can be considered*
16/09/2024
Contractor
Service Desk Engineer/Help Desk Analyst/2nd Line Support/3rd Line Support Dublin city centre: ONSITE 5 days per week Day rate: Up to 340 EUROS per day 6 - 12-month contract, extensions likely for the right person We are looking for a L3 Service Desk Engineer to join a busy team in a customer centric environment. This is a great opportunity for a long-term contract, utilising the latest Microsoft technologies to support end users. Technologies will include: Microsoft Office 365 SharePoint Active Directory Windows 10/11 ServiceNow Key to this role will be the ability to hit the ground running, bringing brilliant troubleshooting and problem-solving skills and great communication skills to support users and your team. If this is you, apply today! *Unfortunately sponsorship can't be provided on this occasion, only candidates will full right to work can be considered*
Role Title: Lead RPA Developer Level: Team Leader/Technical Expert Duration: 12 month Fixed Term Contract Salary: To £70,000 Per Annum Plus Company Benefits Location: Birmingham, West Midlands - Hybrid Working - Max 1/2 days per week onsite (not expensible) This is a superb, Senior RPA Development role that will provide overall leadership for our client's Process Automation delivery and development. The role will be to lead a small team of Automation Engineers developing, running, maintaining, and enhancing automation applications. The successful candidate will provide SME support to stakeholders across the business, helping identify and specify automation opportunities, and overseeing practical delivery of business solutions and benefits; establishing and overseeing a managed service solution to maintain our client's expanding automation estate, linking in with IT helpdesk and external suppliers as necessary Essential experience - Hands on RPA (Robotic process automation) development experience Blue Prism experience Team Lead/mentoring experience Must be proficient in configuring new automation using user-friendly tools and documenting automation procedures Business Objects experience desirable Experience building automation components in accordance with specified business requirements and development quality standards Responsibility for the quality and configuration of released objects and build specification documentation. implementation of robotic process automation Insurance experience desirable If your background aligns to the role and you would like to apply, please do so by clicking the link and you will receive an update on your application in due course. Unfortunately, due to the high volume of applications received, we are unable to provide individual feedback to unsuccessful candidates; apologies for any inconvenience caused. Candidates must be UK based and have the right to work in the UK without any restrictions. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
16/09/2024
Role Title: Lead RPA Developer Level: Team Leader/Technical Expert Duration: 12 month Fixed Term Contract Salary: To £70,000 Per Annum Plus Company Benefits Location: Birmingham, West Midlands - Hybrid Working - Max 1/2 days per week onsite (not expensible) This is a superb, Senior RPA Development role that will provide overall leadership for our client's Process Automation delivery and development. The role will be to lead a small team of Automation Engineers developing, running, maintaining, and enhancing automation applications. The successful candidate will provide SME support to stakeholders across the business, helping identify and specify automation opportunities, and overseeing practical delivery of business solutions and benefits; establishing and overseeing a managed service solution to maintain our client's expanding automation estate, linking in with IT helpdesk and external suppliers as necessary Essential experience - Hands on RPA (Robotic process automation) development experience Blue Prism experience Team Lead/mentoring experience Must be proficient in configuring new automation using user-friendly tools and documenting automation procedures Business Objects experience desirable Experience building automation components in accordance with specified business requirements and development quality standards Responsibility for the quality and configuration of released objects and build specification documentation. implementation of robotic process automation Insurance experience desirable If your background aligns to the role and you would like to apply, please do so by clicking the link and you will receive an update on your application in due course. Unfortunately, due to the high volume of applications received, we are unable to provide individual feedback to unsuccessful candidates; apologies for any inconvenience caused. Candidates must be UK based and have the right to work in the UK without any restrictions. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Senior Cyber Security Architect Salary upto £80,000 Description: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Requirements Ability to research, articulate, pitch complex and innovative security advice, at both business and technical levels, for new or existing problems, with the objective to justify and communicate decisions directly to key customer stakeholders including senior management. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Develop vision, principles and strategy for security for multiple projects or technologies; working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs and requirements, contributing to development of information security policy, standards, procedures and guidelines. Effective business acumen and an understanding of the cyber security challenges faced by client, with the objective to develop our cyber assurance practice, by supporting business development and practice management. Experience of identifying and applying security risk and familiarity with common control frameworks, with the ability investigating major breaches of security and recommending appropriate control improvements. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk, with the contribution of the development of our team through training and coaching. Managing, delivering, leading cyber security and cyber risk assignments, with the management of portfolio of clients, across a variety of sectors and locations, including producing documentation, presentation, reports, recommendations and quality assuring, for the work produced by team members and being the point of escalation for lower grade roles. Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven cyber decisions. Working as a subject matter expert in your particular field, owning and delivering initiatives to embed quality through learning and other activity, working seamlessly and collaboratively with colleagues and clients from other service lines, supporting a team or colleagues to deliver engagements at scale, with the appropriate reach and influence across the teams and communities. Managing diverse teams within an inclusive team culture where people are recognised and encouraged for their contribution. Essential Skills and Experience: An experienced consultant with a background in Cyber Security Minimum 5-7 years of experience in Information Security related positions Minimum 3-5 years of experience in security architecture Cyber Security Certification eg ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Certification in AWS or Azure for Architecture and Security or similar IASME/Cyber Essentials Plus Certified Expert knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS and/or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Expected to be the point of escalation for architects in lower grade roles and lead technical design of systems and services Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Experience in gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning. Expert knowledge of identifying, developing and communicating threat modelling and understanding the impact of decisions, balancing requirements and deciding between approaches Research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate subtle design decisions Able to develop vision, principles and strategy for security architects for projects or technologies Demonstrably experienced in working as an effective member of a multi-disciplinary team and reach & influence a wide range of people across larger teams and communities. Excellent stakeholder management, presentation and communication skills, with the ability to interact with senior stakeholders across department and clients Pro-active approach to personal and professional development. Work closely with your peers in the security architecture group, service and solution architects, engineers, project teams. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Experience in writing and creating Cyber Security documents ie Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Knowledge of the IT/IS infrastructure (eg databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (eg Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments eg Server/desktop virtualisation and SDDC (Software Defined Data Centre). Benefits Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year Pension: 4% employer contribution and 5% employee contribution Discretionary bonus: based on company and individual performance Life assurance: 4 times base salary Private medical insurance: non-contributory (spouse and dependants included) Worldwide travel insurance: non-contributory (spouse and dependants included) Enhanced maternity and paternity leave after 18 months service Wellness: 24/7 confidential employee assistance programme, including counselling Social: Parties and social events, and commitment to charitable causes Professional development: access to LinkedIn Learning, and discretionary training budget Travel: season ticket loan, cycle to work scheme Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme
16/09/2024
Full time
Senior Cyber Security Architect Salary upto £80,000 Description: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Requirements Ability to research, articulate, pitch complex and innovative security advice, at both business and technical levels, for new or existing problems, with the objective to justify and communicate decisions directly to key customer stakeholders including senior management. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Develop vision, principles and strategy for security for multiple projects or technologies; working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs and requirements, contributing to development of information security policy, standards, procedures and guidelines. Effective business acumen and an understanding of the cyber security challenges faced by client, with the objective to develop our cyber assurance practice, by supporting business development and practice management. Experience of identifying and applying security risk and familiarity with common control frameworks, with the ability investigating major breaches of security and recommending appropriate control improvements. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk, with the contribution of the development of our team through training and coaching. Managing, delivering, leading cyber security and cyber risk assignments, with the management of portfolio of clients, across a variety of sectors and locations, including producing documentation, presentation, reports, recommendations and quality assuring, for the work produced by team members and being the point of escalation for lower grade roles. Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven cyber decisions. Working as a subject matter expert in your particular field, owning and delivering initiatives to embed quality through learning and other activity, working seamlessly and collaboratively with colleagues and clients from other service lines, supporting a team or colleagues to deliver engagements at scale, with the appropriate reach and influence across the teams and communities. Managing diverse teams within an inclusive team culture where people are recognised and encouraged for their contribution. Essential Skills and Experience: An experienced consultant with a background in Cyber Security Minimum 5-7 years of experience in Information Security related positions Minimum 3-5 years of experience in security architecture Cyber Security Certification eg ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Certification in AWS or Azure for Architecture and Security or similar IASME/Cyber Essentials Plus Certified Expert knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS and/or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Expected to be the point of escalation for architects in lower grade roles and lead technical design of systems and services Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Experience in gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning. Expert knowledge of identifying, developing and communicating threat modelling and understanding the impact of decisions, balancing requirements and deciding between approaches Research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate subtle design decisions Able to develop vision, principles and strategy for security architects for projects or technologies Demonstrably experienced in working as an effective member of a multi-disciplinary team and reach & influence a wide range of people across larger teams and communities. Excellent stakeholder management, presentation and communication skills, with the ability to interact with senior stakeholders across department and clients Pro-active approach to personal and professional development. Work closely with your peers in the security architecture group, service and solution architects, engineers, project teams. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Experience in writing and creating Cyber Security documents ie Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Knowledge of the IT/IS infrastructure (eg databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (eg Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments eg Server/desktop virtualisation and SDDC (Software Defined Data Centre). Benefits Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year Pension: 4% employer contribution and 5% employee contribution Discretionary bonus: based on company and individual performance Life assurance: 4 times base salary Private medical insurance: non-contributory (spouse and dependants included) Worldwide travel insurance: non-contributory (spouse and dependants included) Enhanced maternity and paternity leave after 18 months service Wellness: 24/7 confidential employee assistance programme, including counselling Social: Parties and social events, and commitment to charitable causes Professional development: access to LinkedIn Learning, and discretionary training budget Travel: season ticket loan, cycle to work scheme Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme
Application Support Engineer - Ringwood - on-site - £40,000 Inclusive Tech Recruitment has just partnered with a great organisation that truly values its employees and wants them to be the best leaders they can be! They are currently searching for an Applications Support Analyst, who will provide in-house systems administration, analytical and service desk response. As the Application Support Analyst, you will work alongside a range of stakeholders across the organisation, playing a key role within our business project teams and the wider group IT department. Responsibilities: You'll be a confident systems administrator with the proven ability to work within a collaborative team environment whilst taking the initiative with your workload and responsibilities. Knowledge of Civica CX or Keystone, Qube PM, COINS, and Sequel (SQL) would be desirable, but not essential. Excellent problem-solving and investigation skills, who appreciate the importance of creating detailed documentation. Experience with Ticketing systems. Application Support Engineer - Ringwood - on-site - £40,000
16/09/2024
Full time
Application Support Engineer - Ringwood - on-site - £40,000 Inclusive Tech Recruitment has just partnered with a great organisation that truly values its employees and wants them to be the best leaders they can be! They are currently searching for an Applications Support Analyst, who will provide in-house systems administration, analytical and service desk response. As the Application Support Analyst, you will work alongside a range of stakeholders across the organisation, playing a key role within our business project teams and the wider group IT department. Responsibilities: You'll be a confident systems administrator with the proven ability to work within a collaborative team environment whilst taking the initiative with your workload and responsibilities. Knowledge of Civica CX or Keystone, Qube PM, COINS, and Sequel (SQL) would be desirable, but not essential. Excellent problem-solving and investigation skills, who appreciate the importance of creating detailed documentation. Experience with Ticketing systems. Application Support Engineer - Ringwood - on-site - £40,000
Cyber Vulnerability Risk Specialist, Manager Grade, is required for this financial based in Buckinghamshire. You will be experienced in vulnerability management, vulnerability risk management. This is a Cyber Risk/Attack Surface Reduction/Management. You will play a critical role in proactively identifying and mitigating potential unauthorized access, data breaches, and other security incidents. £80 - 96,000 + Excellent Financial Benefits + Bonus Hybrid working. Buckinghamshire based x3 days a week, x2 remote working available. You will have an Infrastructure background, which might include Sys Admin, Service Desk, Infra Engineering then moved in to the Vulnerability Management arena and now wants to focus more widely, specifically in Cyber Risk/Attack Surface Reduction/Management. This role requires solid communication skills, where you could be liaising at all levels, including the CISO. You will: Manage Deliverables which are closely coordinated with and integrated across all UK CISO functions for strategy development, continuous learning and awareness, reporting, innovation, service development and business/3rd party engagement. Delivering solutions to reduce the attach surface of UK assets from analysis of cyber metrics. Reporting of detailed findings, exploitation procedures and mitigation techniques and to effectively communicate with stakeholders. Ensuring continuous operations for core capabilities: threat identification and monitoring, vulnerability life cycle, critical vulnerability triage, risk reporting, and consultation on mitigation. Analysing cyber metrics to identify, prioritise and remediate root cause to reduce attach surface. You will bring: Experience in application vulnerability assessment and management, able to accurately assess the potential impacts of security flaws and involve technical teams accordingly. Understanding vulnerability analysis in the context of the most common infrastructure models (on-prem DC infrastructure & DMZ, cloud IaaS/PaaS, Enterprise SaaS.) Knowledge of common vulnerabilities and exposures (CVEs), common attack vectors, and security best practices. Ability to design and execute scenario-based tests tailored to the firm's infrastructure and practices. Project management (technical) experience preferably within cyber security.
16/09/2024
Full time
Cyber Vulnerability Risk Specialist, Manager Grade, is required for this financial based in Buckinghamshire. You will be experienced in vulnerability management, vulnerability risk management. This is a Cyber Risk/Attack Surface Reduction/Management. You will play a critical role in proactively identifying and mitigating potential unauthorized access, data breaches, and other security incidents. £80 - 96,000 + Excellent Financial Benefits + Bonus Hybrid working. Buckinghamshire based x3 days a week, x2 remote working available. You will have an Infrastructure background, which might include Sys Admin, Service Desk, Infra Engineering then moved in to the Vulnerability Management arena and now wants to focus more widely, specifically in Cyber Risk/Attack Surface Reduction/Management. This role requires solid communication skills, where you could be liaising at all levels, including the CISO. You will: Manage Deliverables which are closely coordinated with and integrated across all UK CISO functions for strategy development, continuous learning and awareness, reporting, innovation, service development and business/3rd party engagement. Delivering solutions to reduce the attach surface of UK assets from analysis of cyber metrics. Reporting of detailed findings, exploitation procedures and mitigation techniques and to effectively communicate with stakeholders. Ensuring continuous operations for core capabilities: threat identification and monitoring, vulnerability life cycle, critical vulnerability triage, risk reporting, and consultation on mitigation. Analysing cyber metrics to identify, prioritise and remediate root cause to reduce attach surface. You will bring: Experience in application vulnerability assessment and management, able to accurately assess the potential impacts of security flaws and involve technical teams accordingly. Understanding vulnerability analysis in the context of the most common infrastructure models (on-prem DC infrastructure & DMZ, cloud IaaS/PaaS, Enterprise SaaS.) Knowledge of common vulnerabilities and exposures (CVEs), common attack vectors, and security best practices. Ability to design and execute scenario-based tests tailored to the firm's infrastructure and practices. Project management (technical) experience preferably within cyber security.
Role: 2nd Line Support Engineer Salary: Up to £30,000 per annum + benefits package Location: Onsite in Fareham We are looking for someone to provide 2nd Line support to our client's customers (Military) and corporate partners. You will be assisting the Service Desk to resolve issues and provide solutions to IT issues. The successful applicant may also engage in projects further afield from time to time and take lead in current and future technologies that will be used within the team. SC Clearance will be required to fulfil this position, and the client will sponsor you through this process if this is not in place already. Essential experience required for the 2nd Line Support Engineer role; + Windows Servers + Active Directory, WINS and Group Policy + Virtualisation - VMWare/HyperV Note, this is an office based role. If you are interested in discussing this 2nd Line Support Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
16/09/2024
Full time
Role: 2nd Line Support Engineer Salary: Up to £30,000 per annum + benefits package Location: Onsite in Fareham We are looking for someone to provide 2nd Line support to our client's customers (Military) and corporate partners. You will be assisting the Service Desk to resolve issues and provide solutions to IT issues. The successful applicant may also engage in projects further afield from time to time and take lead in current and future technologies that will be used within the team. SC Clearance will be required to fulfil this position, and the client will sponsor you through this process if this is not in place already. Essential experience required for the 2nd Line Support Engineer role; + Windows Servers + Active Directory, WINS and Group Policy + Virtualisation - VMWare/HyperV Note, this is an office based role. If you are interested in discussing this 2nd Line Support Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
My client is looking for an experienced IT Infrastructure engineer to oversee and manager the day-to-day operation of their IT infrastructure. The role requires strong technical knowledge, collaboration with third-party support providers, and the ability to drive continuous improvements to our systems. You will be integral in maintaining the security, performance, and availability of the infrastructure, ensuring it meets the needs of the business. Key Responsibilities : Infrastructure Management : Oversee and support the daily operations of the organisation's IT infrastructure, working with external IT service partners. Monitor system performance to ensure efficient service delivery and coordinate system upgrades in line with change management processes. IT Service & Support : Provide second and third-line support to internal teams and external IT service partners, resolving issues effectively. Manage user access to infrastructure and applications in line with company policies. Vendor and Supplier Management : Collaborate with third-party vendors to ensure project deadlines and deliverables are met. Provide support to IT service desks and escalate issues to external experts when necessary. Information Security : Maintain and deliver Cyber Essentials certification. Monitor the organisation's M365 security score, implement improvements, and manage configuration and policies in Microsoft Intune. Oversee endpoint vulnerability management, Firewall settings, antivirus deployments, and email security. Cloud Services : Ensure that all third-party cloud services are aligned with the company's security policies and risk management frameworks. Project Management : Report on project progress, including milestone achievements and budget considerations. Lead IT infrastructure projects in line with the overall technology strategy. Software Management : Maintain and develop SharePoint environments, manage SSO integrations, and oversee the group's telephony and mobile infrastructure, ensuring that policies are consistently applied across all devices. Business Continuity and Disaster Recovery : Ensure that data backup solutions are in place, regularly tested, and fully operational. Lead disaster recovery testing efforts and contribute to business continuity planning. Ideal Candidate Profile : Qualifications such as MCSE, MCP, or CCNA, and ideally a degree or equivalent in IT. Experience delivering proactive IT support, particularly in Office 365 and Azure environments. Familiarity with regulated environments or frameworks such as ITIL or Cyber Essentials. Hands-on experience with Active Directory (O365 environment), Microsoft Intune, Defender, LAN/WAN, Firewalls, routing, and email/web security systems. Working knowledge of Cisco or Meraki networking equipment. Experience managing structured service environments, including incident, change, and problem management with SLA commitments. Personal Skills : Excellent verbal and written communication skills, with the ability to translate complex technical issues into accessible language. Self-motivated and driven to achieve high standards, with the ability to work autonomously. Strong team player, able to work collaboratively to achieve shared goals. Methodical approach to technical tasks, with a focus on effective implementation.
16/09/2024
Full time
My client is looking for an experienced IT Infrastructure engineer to oversee and manager the day-to-day operation of their IT infrastructure. The role requires strong technical knowledge, collaboration with third-party support providers, and the ability to drive continuous improvements to our systems. You will be integral in maintaining the security, performance, and availability of the infrastructure, ensuring it meets the needs of the business. Key Responsibilities : Infrastructure Management : Oversee and support the daily operations of the organisation's IT infrastructure, working with external IT service partners. Monitor system performance to ensure efficient service delivery and coordinate system upgrades in line with change management processes. IT Service & Support : Provide second and third-line support to internal teams and external IT service partners, resolving issues effectively. Manage user access to infrastructure and applications in line with company policies. Vendor and Supplier Management : Collaborate with third-party vendors to ensure project deadlines and deliverables are met. Provide support to IT service desks and escalate issues to external experts when necessary. Information Security : Maintain and deliver Cyber Essentials certification. Monitor the organisation's M365 security score, implement improvements, and manage configuration and policies in Microsoft Intune. Oversee endpoint vulnerability management, Firewall settings, antivirus deployments, and email security. Cloud Services : Ensure that all third-party cloud services are aligned with the company's security policies and risk management frameworks. Project Management : Report on project progress, including milestone achievements and budget considerations. Lead IT infrastructure projects in line with the overall technology strategy. Software Management : Maintain and develop SharePoint environments, manage SSO integrations, and oversee the group's telephony and mobile infrastructure, ensuring that policies are consistently applied across all devices. Business Continuity and Disaster Recovery : Ensure that data backup solutions are in place, regularly tested, and fully operational. Lead disaster recovery testing efforts and contribute to business continuity planning. Ideal Candidate Profile : Qualifications such as MCSE, MCP, or CCNA, and ideally a degree or equivalent in IT. Experience delivering proactive IT support, particularly in Office 365 and Azure environments. Familiarity with regulated environments or frameworks such as ITIL or Cyber Essentials. Hands-on experience with Active Directory (O365 environment), Microsoft Intune, Defender, LAN/WAN, Firewalls, routing, and email/web security systems. Working knowledge of Cisco or Meraki networking equipment. Experience managing structured service environments, including incident, change, and problem management with SLA commitments. Personal Skills : Excellent verbal and written communication skills, with the ability to translate complex technical issues into accessible language. Self-motivated and driven to achieve high standards, with the ability to work autonomously. Strong team player, able to work collaboratively to achieve shared goals. Methodical approach to technical tasks, with a focus on effective implementation.
IT Support Shift Engineer - x4 Position: Technical Support Engineer (24/7) Location: Northampton with Hybrid Options Job Type: Permanent, 40 hours per week, 4-on, 4-off shifts. Salary: £28,000 - £30,000 (DOE) About the Role: As a Technical Support Engineer, you will be part of a dynamic team, providing critical support across various in-demand technology platforms. This role goes beyond basic IT support, offering you the opportunity to develop expertise in areas like infrastructure, networking, and security. Key Responsibilities: Provide support in diverse technical areas including Windows Server, Microsoft Azure, MS SQL, SharePoint, Exchange, Teams, Hyper-V, VMware, and various networking technologies. Collaborate with your team to efficiently manage and escalate support requests while maintaining high standards of customer service. Build strong relationships with clients, offering proactive updates and solutions. Contribute to server maintenance, patching, backups, and continuous improvement of IT environments. Ideal Candidate Profile: 1+ year of experience in an IT support desk role, preferably within a Managed Service Provider (MSP), internal IT support, or telecommunications/networking environment. Strong knowledge of networking and Servers, with certifications a nice to have eg CompTIA A+ & N+, AZ-900 or higher being even more advantageous. A proactive problem-solver with a focus on continuous improvement. Excellent communication skills and a collaborative team player. Ability to work a 4-on, 4-off shift pattern, including nights, weekends, and public holidays. What's in it for You: Competitive salary of £28,000 - £30,000 25 days holiday plus bank holidays, with an option to buy additional days Hybrid working options depending on shift patterns Life Assurance (4x basic salary) and Workplace Pension Scheme Access to Perkbox and Employee Assistance Programme Free parking at the Northampton office Join this team where your growth and development are prioritized. Apply now to take the next step in your IT career! Equal Opportunity Employer: We welcome applications from all individuals who have the right to work in the UK. Successful candidates will undergo identity checks and reference verification. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
16/09/2024
Full time
IT Support Shift Engineer - x4 Position: Technical Support Engineer (24/7) Location: Northampton with Hybrid Options Job Type: Permanent, 40 hours per week, 4-on, 4-off shifts. Salary: £28,000 - £30,000 (DOE) About the Role: As a Technical Support Engineer, you will be part of a dynamic team, providing critical support across various in-demand technology platforms. This role goes beyond basic IT support, offering you the opportunity to develop expertise in areas like infrastructure, networking, and security. Key Responsibilities: Provide support in diverse technical areas including Windows Server, Microsoft Azure, MS SQL, SharePoint, Exchange, Teams, Hyper-V, VMware, and various networking technologies. Collaborate with your team to efficiently manage and escalate support requests while maintaining high standards of customer service. Build strong relationships with clients, offering proactive updates and solutions. Contribute to server maintenance, patching, backups, and continuous improvement of IT environments. Ideal Candidate Profile: 1+ year of experience in an IT support desk role, preferably within a Managed Service Provider (MSP), internal IT support, or telecommunications/networking environment. Strong knowledge of networking and Servers, with certifications a nice to have eg CompTIA A+ & N+, AZ-900 or higher being even more advantageous. A proactive problem-solver with a focus on continuous improvement. Excellent communication skills and a collaborative team player. Ability to work a 4-on, 4-off shift pattern, including nights, weekends, and public holidays. What's in it for You: Competitive salary of £28,000 - £30,000 25 days holiday plus bank holidays, with an option to buy additional days Hybrid working options depending on shift patterns Life Assurance (4x basic salary) and Workplace Pension Scheme Access to Perkbox and Employee Assistance Programme Free parking at the Northampton office Join this team where your growth and development are prioritized. Apply now to take the next step in your IT career! Equal Opportunity Employer: We welcome applications from all individuals who have the right to work in the UK. Successful candidates will undergo identity checks and reference verification. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Service Desk Analyst SN6 Permanent £26,000 - £30,000 Network IT a looking for a Service Desk Analyst for one of our clients. This role is based in Shrivenham. The role is to join a flourishing organisation that are looking to expand their Service Desk Team. This role would be great for anyone that has hands on experience on experience of working in on a Service Desk hat enjoys engaging with clients and customers. This role is a Shift based role and covers days, nights, and weekends. Key Responsibilities Excellent customer Service communication skills (both verbal & written) Ability to obtain Government Security Clearance (SC) with no restrictions. IT support skills Microsoft Office suite Windows 10 and Microsoft Server Active Directory and User Account management General knowledge of basic software installation and network hardware (Desirable) General knowledge of desktop computing Ability to troubleshoot technical support issues A full JD is available upon request
16/09/2024
Full time
Service Desk Analyst SN6 Permanent £26,000 - £30,000 Network IT a looking for a Service Desk Analyst for one of our clients. This role is based in Shrivenham. The role is to join a flourishing organisation that are looking to expand their Service Desk Team. This role would be great for anyone that has hands on experience on experience of working in on a Service Desk hat enjoys engaging with clients and customers. This role is a Shift based role and covers days, nights, and weekends. Key Responsibilities Excellent customer Service communication skills (both verbal & written) Ability to obtain Government Security Clearance (SC) with no restrictions. IT support skills Microsoft Office suite Windows 10 and Microsoft Server Active Directory and User Account management General knowledge of basic software installation and network hardware (Desirable) General knowledge of desktop computing Ability to troubleshoot technical support issues A full JD is available upon request
2nd Line Desktop Support Engineer - Milton Keynes 5 Days per week onsite - £25k-£35k 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. * Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/09/2024
Full time
2nd Line Desktop Support Engineer - Milton Keynes 5 Days per week onsite - £25k-£35k 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. * Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
1st Line Support - Contract Urgent Opportunity for first Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £110 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have. Great 1st line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have. Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
13/09/2024
Contractor
1st Line Support - Contract Urgent Opportunity for first Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £110 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have. Great 1st line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have. Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
We are currently looking on behalf of one of our important clients for a ICT Support Engineer (German Speaking). This role is permanent position based in Thurgau Canton & comes with good home office allowance. Your Role: Provide efficient & effective ICT Support, predominantly to internal customers. Partake in user support, problem identification & diagnosis, troubleshooting & resolution, ticket management & communication with the end user. Capture & analyze reported issues to identify root cause & develop solutions. Perform troubleshooting procedures to efficiently resolve IT issues & ensure business processes & value streams run smoothly. Manage help desk tickets using agile methodologies, including rapid response to requests, prioritization based on urgency & continuous optimization of processes. Actively communicate with users to update the status of their reported issues & explain solutions. Contribute to the ongoing development of the area/team by sharing knowledge & contributing new ideas. Assume specific tasks & responsibilities to improve ICT services & products. Your Skills & Experience: At least 3 years of professional experience in as an ICT Support Engineer specialist. Strong expertise in Analyzing & Troubleshooting Hardware issues & Application Software. Experienced in handling modern technologies such as M365, Windows/Linux Operating Systems, Directory Services, Mobile Devices, IAM & SaaS. Some knowledge of Network Technology & Security. Experienced in Agile Methodologies. Any experience in Client/Systems Engineering is considered advantageous. Your Profile: Completed Training or Studies in Computer Science or similar. Enthusiastic to continuously learn, further develop & share knowledge. Open, communicative, organized, structured & forward-thinking. Fluent in English (spoken & written) & proficient German language skills to at least B2 level are mandatory requirements.
13/09/2024
Full time
We are currently looking on behalf of one of our important clients for a ICT Support Engineer (German Speaking). This role is permanent position based in Thurgau Canton & comes with good home office allowance. Your Role: Provide efficient & effective ICT Support, predominantly to internal customers. Partake in user support, problem identification & diagnosis, troubleshooting & resolution, ticket management & communication with the end user. Capture & analyze reported issues to identify root cause & develop solutions. Perform troubleshooting procedures to efficiently resolve IT issues & ensure business processes & value streams run smoothly. Manage help desk tickets using agile methodologies, including rapid response to requests, prioritization based on urgency & continuous optimization of processes. Actively communicate with users to update the status of their reported issues & explain solutions. Contribute to the ongoing development of the area/team by sharing knowledge & contributing new ideas. Assume specific tasks & responsibilities to improve ICT services & products. Your Skills & Experience: At least 3 years of professional experience in as an ICT Support Engineer specialist. Strong expertise in Analyzing & Troubleshooting Hardware issues & Application Software. Experienced in handling modern technologies such as M365, Windows/Linux Operating Systems, Directory Services, Mobile Devices, IAM & SaaS. Some knowledge of Network Technology & Security. Experienced in Agile Methodologies. Any experience in Client/Systems Engineering is considered advantageous. Your Profile: Completed Training or Studies in Computer Science or similar. Enthusiastic to continuously learn, further develop & share knowledge. Open, communicative, organized, structured & forward-thinking. Fluent in English (spoken & written) & proficient German language skills to at least B2 level are mandatory requirements.
IT Workplace Services Professional (m/f/d) - support / onsite services / mobile devices / hardware / English Projekt: Für unseren Kunden Roche Diagnostics International AG mit Sitz in Rotkreuz suchen wir einen IT Workplace Services Professional (m/f/d) Hintergrund: The position is part of the IT End User Services Department and serves as reinforcement for the local onsite IT support team. The IT End User Services team deals directly with customer inquiries and problems relating to Windows, Apple Mac and iOS devices. The position is basically between 1st and 2nd level support. The focus is on 2nd level support and not 1st level. The perfect candidate: The perfect candidate exhibits a Lean-Agile Mindset and working knowledge of the ITIL v3 processes in an IT service delivery. Additionally we are looking for someone who speaks fluent English and has experience with ticketing systems and troubleshooting hardware, software and mobile devices. Hauptaufgaben und Verantwortungsbereiche: . Acting as a digital enabler for our business colleagues & functions . You drive employee productivity through consultancy, provide intimacy and site proximity at the sites, and ensure a personalized Roche employee experience. . You leverage available data (eg: Nexthink, SNOW) for proactive support . You support and manage the Incident/Request management processes to ensure Service Level Agreements are met and drive continuous improvement through trend analysis. . You manage IT hardware life cycle management & deskside support processes/managed services for the site . You provide support & guidance for onsite services (eg events and meetings) by leveraging from internal and external providers. Drive the user experience and promote best practices . You drive and enable standard workplace infrastructure, global/local projects, and deployments in collaboration with product teams. . You proactively address and follow through on process-improvement ideas . You support local audit, inspection and certification requirements . You support local Business Continuity and IT Disaster Recovery planning activities Must Haves: . Excellent working knowledge of the ITIL v3 processes in an IT service delivery . Experience with ticketing systems and troubleshooting hardware, software and mobile devices . Enterprise mindset that can break down silos. Focus on delivery through collaboration, and bringing people together to work towards the same purpose across organizational boundaries . Exhibits intellectual curiosity and integrity and has a strong passion for innovation . Understanding of Roche-supported operating systems, devices and applications, including the Google Suite of Applications, MS Office, etc. . Solid written and oral communication skills in English Nice to have: German is a plus Referenz Nr.: 923649TP Rolle: IT Workplace Services Professional (m/f/d) Industrie: Pharma Arbeitsort: Rotkreuz Pensum: 100% Start: 01.11.2024 Dauer: 12 Bewerbungsfrist : 19.09.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes zu. Über uns : ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.
13/09/2024
Contractor
IT Workplace Services Professional (m/f/d) - support / onsite services / mobile devices / hardware / English Projekt: Für unseren Kunden Roche Diagnostics International AG mit Sitz in Rotkreuz suchen wir einen IT Workplace Services Professional (m/f/d) Hintergrund: The position is part of the IT End User Services Department and serves as reinforcement for the local onsite IT support team. The IT End User Services team deals directly with customer inquiries and problems relating to Windows, Apple Mac and iOS devices. The position is basically between 1st and 2nd level support. The focus is on 2nd level support and not 1st level. The perfect candidate: The perfect candidate exhibits a Lean-Agile Mindset and working knowledge of the ITIL v3 processes in an IT service delivery. Additionally we are looking for someone who speaks fluent English and has experience with ticketing systems and troubleshooting hardware, software and mobile devices. Hauptaufgaben und Verantwortungsbereiche: . Acting as a digital enabler for our business colleagues & functions . You drive employee productivity through consultancy, provide intimacy and site proximity at the sites, and ensure a personalized Roche employee experience. . You leverage available data (eg: Nexthink, SNOW) for proactive support . You support and manage the Incident/Request management processes to ensure Service Level Agreements are met and drive continuous improvement through trend analysis. . You manage IT hardware life cycle management & deskside support processes/managed services for the site . You provide support & guidance for onsite services (eg events and meetings) by leveraging from internal and external providers. Drive the user experience and promote best practices . You drive and enable standard workplace infrastructure, global/local projects, and deployments in collaboration with product teams. . You proactively address and follow through on process-improvement ideas . You support local audit, inspection and certification requirements . You support local Business Continuity and IT Disaster Recovery planning activities Must Haves: . Excellent working knowledge of the ITIL v3 processes in an IT service delivery . Experience with ticketing systems and troubleshooting hardware, software and mobile devices . Enterprise mindset that can break down silos. Focus on delivery through collaboration, and bringing people together to work towards the same purpose across organizational boundaries . Exhibits intellectual curiosity and integrity and has a strong passion for innovation . Understanding of Roche-supported operating systems, devices and applications, including the Google Suite of Applications, MS Office, etc. . Solid written and oral communication skills in English Nice to have: German is a plus Referenz Nr.: 923649TP Rolle: IT Workplace Services Professional (m/f/d) Industrie: Pharma Arbeitsort: Rotkreuz Pensum: 100% Start: 01.11.2024 Dauer: 12 Bewerbungsfrist : 19.09.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes zu. Über uns : ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.
IT Engineer Mon - Fri - 9 - 5:30pm To start ASAP Contract Role - £18.13 UMB rate/£14.25 plus hols pay PAYE. Your new company Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full life cycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams to provide high quality, scalable expertise and support across a wide range of customers in the UK. They are a company where people matter. They are diverse, flexible and open. Your new role Engineers are required to check and install desks' Install temporary nylon zip ties to prevent items being removed from the nominated desks, which should be about 964 desks' Pre-Migration - Swap out keyboards and mice - old for new, and install one where desks do not have keyboards/mice. Taking the old ones to the store and leave neatly. Install 209 Port Reps. Install the extra DP cables where required. Install temp cable ties to prevent items being moved from the desks (approx. 545 desks) What you'll get in return Well-established on site working environments; Diverse and Inclusive team; High ethos and purpose-driven organisation; Opportunity to contract for a reputable and growing organisation. What you need to do now. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/09/2024
Contractor
IT Engineer Mon - Fri - 9 - 5:30pm To start ASAP Contract Role - £18.13 UMB rate/£14.25 plus hols pay PAYE. Your new company Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full life cycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams to provide high quality, scalable expertise and support across a wide range of customers in the UK. They are a company where people matter. They are diverse, flexible and open. Your new role Engineers are required to check and install desks' Install temporary nylon zip ties to prevent items being removed from the nominated desks, which should be about 964 desks' Pre-Migration - Swap out keyboards and mice - old for new, and install one where desks do not have keyboards/mice. Taking the old ones to the store and leave neatly. Install 209 Port Reps. Install the extra DP cables where required. Install temp cable ties to prevent items being moved from the desks (approx. 545 desks) What you'll get in return Well-established on site working environments; Diverse and Inclusive team; High ethos and purpose-driven organisation; Opportunity to contract for a reputable and growing organisation. What you need to do now. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
IT and Field Support Engineer Southampton, Hampshire Field Support, Installation, Troubleshooting, Support Salary circa £30,000 - £35,000 plus benefits We are seeking an IT Support/Field Support Engineer to join a rapidly growing business within the leisure and tourism attraction industry working with some large well-known brands. My client have been in the industry for the last 20+ years and they provide world class photography solutions and services to visitor attractions across the UK and globe. Clients include footballs stadiums, theme parks, zoos, museums, exhibitions and well as seasonal attractions. This is an IT Support/Field Support Engineer role where you will help with installation and troubleshooting a wide range of IT and hardware along with bespoke software within the leisure industry. The position involves regular travel to various sites across the UK with some international travel in Europe and the USA. An adaptable and flexible approach to travelling and working hours is essential. Main duties: Build, configure, install and support bespoke software and solutions Upgrade and service existing systems Support photography users, both clients and colleagues through various communication channels Additional requirements as may reasonably be expected Required skills: Understanding of network protocols (TCP/IP, DNS, DHCP) Proficiency in various operating systems especially Windows, Linux and MacOS Experience with Routers, Switches, Firewalls and other network devices Installation, configuration of Servers, desktops, laptops Programming knowledge (eg PHP, Python, Powershell, C#, JavaScript) Familiar with Apache and MySQL databases Strong interpersonal and communication skills Ability to prioritize skills Full UK driving licence My client are able to offer an attractive salary with benefits including career progression, onsite parking. If you would like to be considered for this opportunity please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
12/09/2024
Full time
IT and Field Support Engineer Southampton, Hampshire Field Support, Installation, Troubleshooting, Support Salary circa £30,000 - £35,000 plus benefits We are seeking an IT Support/Field Support Engineer to join a rapidly growing business within the leisure and tourism attraction industry working with some large well-known brands. My client have been in the industry for the last 20+ years and they provide world class photography solutions and services to visitor attractions across the UK and globe. Clients include footballs stadiums, theme parks, zoos, museums, exhibitions and well as seasonal attractions. This is an IT Support/Field Support Engineer role where you will help with installation and troubleshooting a wide range of IT and hardware along with bespoke software within the leisure industry. The position involves regular travel to various sites across the UK with some international travel in Europe and the USA. An adaptable and flexible approach to travelling and working hours is essential. Main duties: Build, configure, install and support bespoke software and solutions Upgrade and service existing systems Support photography users, both clients and colleagues through various communication channels Additional requirements as may reasonably be expected Required skills: Understanding of network protocols (TCP/IP, DNS, DHCP) Proficiency in various operating systems especially Windows, Linux and MacOS Experience with Routers, Switches, Firewalls and other network devices Installation, configuration of Servers, desktops, laptops Programming knowledge (eg PHP, Python, Powershell, C#, JavaScript) Familiar with Apache and MySQL databases Strong interpersonal and communication skills Ability to prioritize skills Full UK driving licence My client are able to offer an attractive salary with benefits including career progression, onsite parking. If you would like to be considered for this opportunity please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
NOC Manager Location: Greater Manchester (Hybrid working) Shift Pattern: Mon-Fri (9-5) Salary: £65k - £70k Role Profile The NOC (Network Operations Center) Manager is responsible for overseeing the daily operations of the NOC team, ensuring the continuous monitoring, maintenance, and management of the organization's IT infrastructure. This role involves leading a team of NOC engineers and technicians, ensuring system uptime, managing incident responses, and optimizing network performance to meet the organization's service level agreements (SLAs). The NOC Manager will also collaborate with other departments to support and enhance the organization's IT services Skills and Experience Experience in a Support Desk/NOC environment Strong People Management skills Strong performance management skills including coaching and building high performing teams Experience in a technical environment. Ideally in IT or Telecommunications company with network/WIFI support A strong technical understanding of network technology such as SD-WAN ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
12/09/2024
Full time
NOC Manager Location: Greater Manchester (Hybrid working) Shift Pattern: Mon-Fri (9-5) Salary: £65k - £70k Role Profile The NOC (Network Operations Center) Manager is responsible for overseeing the daily operations of the NOC team, ensuring the continuous monitoring, maintenance, and management of the organization's IT infrastructure. This role involves leading a team of NOC engineers and technicians, ensuring system uptime, managing incident responses, and optimizing network performance to meet the organization's service level agreements (SLAs). The NOC Manager will also collaborate with other departments to support and enhance the organization's IT services Skills and Experience Experience in a Support Desk/NOC environment Strong People Management skills Strong performance management skills including coaching and building high performing teams Experience in a technical environment. Ideally in IT or Telecommunications company with network/WIFI support A strong technical understanding of network technology such as SD-WAN ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
2nd Line Support - Contract Urgent Opportunity for 2 Second Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £140 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have Great 2nd line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
12/09/2024
Contractor
2nd Line Support - Contract Urgent Opportunity for 2 Second Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £140 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have Great 2nd line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
Interquest have a great opportunity for an experienced engineer that ideally holds current "DV clearance". The role will be long term and offer great opportunity for the right candidate. Provides technical expertise for appropriate level distributed systems environments on issues related to Servers, local services, data centers, server configuration, and to ensure that client needs are met. Participates in requirements definition, specification, design, development, and integration of Microsoft Windows systems and on projects to ensure services adhere to client specifications. Tests, integrates, maintains, and addresses escalated problems related to Wintel systems for smaller sized projects, including testing and integrating hardware and software, using appropriate resources. Provide configuration management, inventory management, fault management, and trouble management support on already established Servers and end user devices. Supports maintenance, patching and upgrades of Wintel computer environments. Performs risk and consequence assessment for projects; assists in identifying cost reduction opportunities to safeguard company and client interests. Key Responsibilities - Provide configuration management, inventory management, fault management, and trouble management support on already established Wintel Servers and desktop devices. Supports periodic patching, maintenance and upgrades of Wintel computer environments. Essential Skills - Windows Server 2016/2019, Windows 10 and Active Directory DV clearance as a minimum Organisation skills to balance and prioritise work Communication skills to interact with Management, team members and support staff Skilled in integrating distributed computing hardware and software systems Interpersonal skills to interact with customers, team members, and senior level personnel Ability to work in a team environment that will include providing on call support Willingness to travel - must have full driving licence InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
11/09/2024
Contractor
Interquest have a great opportunity for an experienced engineer that ideally holds current "DV clearance". The role will be long term and offer great opportunity for the right candidate. Provides technical expertise for appropriate level distributed systems environments on issues related to Servers, local services, data centers, server configuration, and to ensure that client needs are met. Participates in requirements definition, specification, design, development, and integration of Microsoft Windows systems and on projects to ensure services adhere to client specifications. Tests, integrates, maintains, and addresses escalated problems related to Wintel systems for smaller sized projects, including testing and integrating hardware and software, using appropriate resources. Provide configuration management, inventory management, fault management, and trouble management support on already established Servers and end user devices. Supports maintenance, patching and upgrades of Wintel computer environments. Performs risk and consequence assessment for projects; assists in identifying cost reduction opportunities to safeguard company and client interests. Key Responsibilities - Provide configuration management, inventory management, fault management, and trouble management support on already established Wintel Servers and desktop devices. Supports periodic patching, maintenance and upgrades of Wintel computer environments. Essential Skills - Windows Server 2016/2019, Windows 10 and Active Directory DV clearance as a minimum Organisation skills to balance and prioritise work Communication skills to interact with Management, team members and support staff Skilled in integrating distributed computing hardware and software systems Interpersonal skills to interact with customers, team members, and senior level personnel Ability to work in a team environment that will include providing on call support Willingness to travel - must have full driving licence InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Spectrum IT Recruitment (South) Ltd
Portsmouth, Hampshire
Our client is looking for an experienced IT Infrastructure Engineer. Our client is a long-established privately owned company that has provided logistics services since 1978. Today, they are recognised as one of the UK's foremost solution providers for both specialist logistics services and supply chain management. This role offers a dynamic environment for improving systems and staying at the forefront of technology. Our client's fast-paced IT team ensures each day is engaging and rewarding, all while maintaining a healthy work/life balance. This position requires office presence and occasional out-of-hours availability, so candidates should reside within commuting distance. What they can offer you: Salary up to £40,000 Up to 25 Days of holiday Increased Pension Contribution Healthcare Scheme Death in service Computer Discount Scheme Core Skills: Carry out infrastructure improvement projects that are assigned to you. Provide regular feedback on progress using the IT Helpdesk and other project management tools. Provide to the IT Infrastructure and Security Manager any suggestions for infrastructure improvement that you may find when performing your daily role. Regularly test and deploy system patches to the company patching policy. Perform server upgrades and network changes to the company security and compliance standards. Ensure that you learn all aspects of the IT Infrastructure to make a positive impact on fix time SLAs. Support all aspects of IT technology from end-user computing to Back End IT architectures. Be available out of hours for fault fixes and resolution in extreme circumstances and on occasions of major system changes. Maintain a close working relationship with your team, line manager, and internal customers including regular telephone, helpdesk, face-to-face and email communication. Ensure that the company systems are maintained, checked, and reported upon, and proactivity highlights areas where IT systems need improving. Ensure that IT procedures are maintained, and any work carried out is documented for handover to the 1st line team. Core Skills: Competent IT user, experienced in using standard Microsoft office tools to document work performed. Good understanding of Microsoft Windows Server technologies and Linux systems. Understanding and support of VMWare Vsphere. Understanding and support of network equipment (ie routing and switching) at both hardware and configuration level. Ability to pick up new technologies and to be involved in the planning of software and hardware upgrades. To work un-aided with IT projects. An enthusiasm to keep IT knowledge up to date through research and reading technical literature. Good verbal and written communication skills. Key Tasks and Responsibilities: Ensure that any IT task that can perform global or high-risk changes are signed off by relevant team heads before committing the work. Perform any IT task that the IT Infrastructure and Security Manager directly assigns. To recognise when issues need to be escalated to the Infrastructure and Security Manager and do so in a timely and informative way, ensuring you provide the appropriate level of detailed information. To ensure that you maintain an organised and well-communicated 'work in progress' system both electronically and hard copy paperwork, in order that in your absence, matters can be delegated and managed in an organised manner. To answer the telephone for both internal and external calls using the company house style. Respond to all email enquiries in a professional and timely manner and to escalate anything that could affect the current planned workload. To ensure that all filing is carried out on a regular basis and archiving is carried out as and when appropriate. Have a good knowledge of the company's internal systems and IT Architectures. To manage workload by prioritising and asking others in the infrastructure team for help and support when necessary. Every Wednesday deploy the WSUS updates as per the WSUS Policy document. Ensure that end user software is up to date and any patches are ready to be signed off by the IT Infrastructure and Security Manager for deployment. Be the main responsibility for the end user protection software and escalate any issues immediately to your line manager. Investigate and act upon any alert from security systems in place. To adhere to all data protection and IT Policies and ensure that emails/files/any other media containing personal data relating to colleagues and customers are not accessed without prior permission from management or a supporting reason logged on the helpdesk by the file owner. If files covered by data protection policies are found in un-controlled/un-secure areas to report this to the IT Infrastructure and Security Manager at the earliest opportunity. Relevant Technologies: Hybrid infrastructure VMWare vSphere Small-scale storage area networking and SAN architectures Linux server (Debian/Redhat/Suse) Windows Server (DNS, DHCP, DFS, Active Directory) Microsoft endpoint technologies (InTune, Office 365, Exchange Online, MFA, SharePoint online) SQL Server Backup technologies and best practices Wireless technologies Routing and switching Azure cloud services Firewalls and various technologies around security Telephony - VOIP To apply for this role please call, send your CV to (see below) or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
11/09/2024
Full time
Our client is looking for an experienced IT Infrastructure Engineer. Our client is a long-established privately owned company that has provided logistics services since 1978. Today, they are recognised as one of the UK's foremost solution providers for both specialist logistics services and supply chain management. This role offers a dynamic environment for improving systems and staying at the forefront of technology. Our client's fast-paced IT team ensures each day is engaging and rewarding, all while maintaining a healthy work/life balance. This position requires office presence and occasional out-of-hours availability, so candidates should reside within commuting distance. What they can offer you: Salary up to £40,000 Up to 25 Days of holiday Increased Pension Contribution Healthcare Scheme Death in service Computer Discount Scheme Core Skills: Carry out infrastructure improvement projects that are assigned to you. Provide regular feedback on progress using the IT Helpdesk and other project management tools. Provide to the IT Infrastructure and Security Manager any suggestions for infrastructure improvement that you may find when performing your daily role. Regularly test and deploy system patches to the company patching policy. Perform server upgrades and network changes to the company security and compliance standards. Ensure that you learn all aspects of the IT Infrastructure to make a positive impact on fix time SLAs. Support all aspects of IT technology from end-user computing to Back End IT architectures. Be available out of hours for fault fixes and resolution in extreme circumstances and on occasions of major system changes. Maintain a close working relationship with your team, line manager, and internal customers including regular telephone, helpdesk, face-to-face and email communication. Ensure that the company systems are maintained, checked, and reported upon, and proactivity highlights areas where IT systems need improving. Ensure that IT procedures are maintained, and any work carried out is documented for handover to the 1st line team. Core Skills: Competent IT user, experienced in using standard Microsoft office tools to document work performed. Good understanding of Microsoft Windows Server technologies and Linux systems. Understanding and support of VMWare Vsphere. Understanding and support of network equipment (ie routing and switching) at both hardware and configuration level. Ability to pick up new technologies and to be involved in the planning of software and hardware upgrades. To work un-aided with IT projects. An enthusiasm to keep IT knowledge up to date through research and reading technical literature. Good verbal and written communication skills. Key Tasks and Responsibilities: Ensure that any IT task that can perform global or high-risk changes are signed off by relevant team heads before committing the work. Perform any IT task that the IT Infrastructure and Security Manager directly assigns. To recognise when issues need to be escalated to the Infrastructure and Security Manager and do so in a timely and informative way, ensuring you provide the appropriate level of detailed information. To ensure that you maintain an organised and well-communicated 'work in progress' system both electronically and hard copy paperwork, in order that in your absence, matters can be delegated and managed in an organised manner. To answer the telephone for both internal and external calls using the company house style. Respond to all email enquiries in a professional and timely manner and to escalate anything that could affect the current planned workload. To ensure that all filing is carried out on a regular basis and archiving is carried out as and when appropriate. Have a good knowledge of the company's internal systems and IT Architectures. To manage workload by prioritising and asking others in the infrastructure team for help and support when necessary. Every Wednesday deploy the WSUS updates as per the WSUS Policy document. Ensure that end user software is up to date and any patches are ready to be signed off by the IT Infrastructure and Security Manager for deployment. Be the main responsibility for the end user protection software and escalate any issues immediately to your line manager. Investigate and act upon any alert from security systems in place. To adhere to all data protection and IT Policies and ensure that emails/files/any other media containing personal data relating to colleagues and customers are not accessed without prior permission from management or a supporting reason logged on the helpdesk by the file owner. If files covered by data protection policies are found in un-controlled/un-secure areas to report this to the IT Infrastructure and Security Manager at the earliest opportunity. Relevant Technologies: Hybrid infrastructure VMWare vSphere Small-scale storage area networking and SAN architectures Linux server (Debian/Redhat/Suse) Windows Server (DNS, DHCP, DFS, Active Directory) Microsoft endpoint technologies (InTune, Office 365, Exchange Online, MFA, SharePoint online) SQL Server Backup technologies and best practices Wireless technologies Routing and switching Azure cloud services Firewalls and various technologies around security Telephony - VOIP To apply for this role please call, send your CV to (see below) or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a CyberArk PAM Consultant. This consultant will support the installation and configuration of CyberArk Privileged Access Security (PAS) Solution (eg, AIM, EPV, Central Policy Manager (CPM), Password Vault Web Access (PVWA), PSM, Privileged Session Manager for secure Shell (PSMP), etc.) Responsibilities: Support the installation and configuration of CyberArk Privileged Access Security (PAS) Solution (eg, AIM, EPV, Central Policy Manager (CPM), Password Vault Web Access (PVWA), PSM, Privileged Session Manager for secure Shell (PSMP), etc.). Participate in all design sessions for PSM in multiple datacenters and private cloud and provide knowledge of company CyberArk architecture and configurations. Help build session management capabilities using CyberArk PSM and PSMP, leveraging knowledge of CyberArk features and capabilities. Support the company's ability to maintain development, pre-production, and production CyberArk environments. Assist in building and maintaining secure integrations with CyberArk AIM/CP for automated secrets retrieval between applications. Assist with implementing out-of-the-box or custom PSM plug-ins that include but not limited to remote desk protocol (RDP), secure Shell (SSH), web based, local clients and more. Support defining phased implementation approach (eg, AWS, production, disaster recover, backup datacenter) including priorities and phases for component implementations and secure connections configurations. Participate in the development of future strategy to change company architecture for the vaults (eg, distributed vaults on-prem and in AWS, disaster recovery) Work with PAM Team and Platform Automation Team to deploy session management in AWS. Assist with installing and configuring the relevant PSM Servers into existing CyberArk production privileged access manager. Work with PAM Team to successfully deploy PSM/PSMP Servers in AWS via Terraform pipeline. This will require an Ansible role for CyberArk PSM. Support development and deployment of CyberArk PSM/PSMP/CPM components in automated delivery to multiple datacenters and network zones. SKILL AND EXPERIENCE REQUIRED: Extensive knowledge in CyberArk AIM and PSM functionality, administration, and architecture. 5+ Years CyberArk experience at the engineering level 2+ Years cloud services implementation in AWS Deep technical knowledge of CyberArk components, functionality, and requirements 2+ Years implementing and integration of PSM across a variety of applications, services, and systems. Experience with Jira, Powerbroker, Ansible CyberArk Defender and Sentry
10/09/2024
Contractor
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a CyberArk PAM Consultant. This consultant will support the installation and configuration of CyberArk Privileged Access Security (PAS) Solution (eg, AIM, EPV, Central Policy Manager (CPM), Password Vault Web Access (PVWA), PSM, Privileged Session Manager for secure Shell (PSMP), etc.) Responsibilities: Support the installation and configuration of CyberArk Privileged Access Security (PAS) Solution (eg, AIM, EPV, Central Policy Manager (CPM), Password Vault Web Access (PVWA), PSM, Privileged Session Manager for secure Shell (PSMP), etc.). Participate in all design sessions for PSM in multiple datacenters and private cloud and provide knowledge of company CyberArk architecture and configurations. Help build session management capabilities using CyberArk PSM and PSMP, leveraging knowledge of CyberArk features and capabilities. Support the company's ability to maintain development, pre-production, and production CyberArk environments. Assist in building and maintaining secure integrations with CyberArk AIM/CP for automated secrets retrieval between applications. Assist with implementing out-of-the-box or custom PSM plug-ins that include but not limited to remote desk protocol (RDP), secure Shell (SSH), web based, local clients and more. Support defining phased implementation approach (eg, AWS, production, disaster recover, backup datacenter) including priorities and phases for component implementations and secure connections configurations. Participate in the development of future strategy to change company architecture for the vaults (eg, distributed vaults on-prem and in AWS, disaster recovery) Work with PAM Team and Platform Automation Team to deploy session management in AWS. Assist with installing and configuring the relevant PSM Servers into existing CyberArk production privileged access manager. Work with PAM Team to successfully deploy PSM/PSMP Servers in AWS via Terraform pipeline. This will require an Ansible role for CyberArk PSM. Support development and deployment of CyberArk PSM/PSMP/CPM components in automated delivery to multiple datacenters and network zones. SKILL AND EXPERIENCE REQUIRED: Extensive knowledge in CyberArk AIM and PSM functionality, administration, and architecture. 5+ Years CyberArk experience at the engineering level 2+ Years cloud services implementation in AWS Deep technical knowledge of CyberArk components, functionality, and requirements 2+ Years implementing and integration of PSM across a variety of applications, services, and systems. Experience with Jira, Powerbroker, Ansible CyberArk Defender and Sentry