Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Cloud Engineering with strong AWS experience. Candidate will focus on growing and retaining extraordinary engineers and managers, and will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. Candidate will be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. Qualifications: 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. A people-focused leadership style, with a track record of motivating and inspiring individuals and teams. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. Strong cross functional collaboration and influencing skills, including the ability to influence even without total formal authority. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design. Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred)
19/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Cloud Engineering with strong AWS experience. Candidate will focus on growing and retaining extraordinary engineers and managers, and will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. Candidate will be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. Qualifications: 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. A people-focused leadership style, with a track record of motivating and inspiring individuals and teams. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. Strong cross functional collaboration and influencing skills, including the ability to influence even without total formal authority. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design. Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred)
NO SPONSORSHIP Director, Cloud Engineering (AWS) SALARY: $190k - $208k - + bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite and 2 days remote Looking for a candidate deep Cloud (AWS preferably and from a financial services company). You will need 5 years of experience leading engineering teams in design and development database architectures. IP networking security cloud operations performance tuning Linux to focus on platform services core services functional understanding of security and controls and the implementation within cloud cloud networking firewalls VPCs secure gateways container management Kubernetes BS Degree Qualifications: Required: 5+ years of demonstrated experience leading engineering teams 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience Certificates or Licenses: AWS Solution Architect Associate (Required)
19/09/2024
Full time
NO SPONSORSHIP Director, Cloud Engineering (AWS) SALARY: $190k - $208k - + bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite and 2 days remote Looking for a candidate deep Cloud (AWS preferably and from a financial services company). You will need 5 years of experience leading engineering teams in design and development database architectures. IP networking security cloud operations performance tuning Linux to focus on platform services core services functional understanding of security and controls and the implementation within cloud cloud networking firewalls VPCs secure gateways container management Kubernetes BS Degree Qualifications: Required: 5+ years of demonstrated experience leading engineering teams 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience Certificates or Licenses: AWS Solution Architect Associate (Required)
NO SPONSORSHIP Director, Cloud Engineering (AWS) SALARY: $190k - $208k - + bonus LOCATION: Dallas, TX Hybrid 3 days onsite and 2 days remote Looking for a candidate deep Cloud (AWS preferably and from a financial services company). You will need 5 years of experience leading engineering teams in design and development database architectures. IP networking security cloud operations performance tuning Linux to focus on platform services core services functional understanding of security and controls and the implementation within cloud cloud networking firewalls VPCs secure gateways container management Kubernetes BS Degree Qualifications: Required: 5+ years of demonstrated experience leading engineering teams 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience Certificates or Licenses: AWS Solution Architect Associate (Required)
19/09/2024
Full time
NO SPONSORSHIP Director, Cloud Engineering (AWS) SALARY: $190k - $208k - + bonus LOCATION: Dallas, TX Hybrid 3 days onsite and 2 days remote Looking for a candidate deep Cloud (AWS preferably and from a financial services company). You will need 5 years of experience leading engineering teams in design and development database architectures. IP networking security cloud operations performance tuning Linux to focus on platform services core services functional understanding of security and controls and the implementation within cloud cloud networking firewalls VPCs secure gateways container management Kubernetes BS Degree Qualifications: Required: 5+ years of demonstrated experience leading engineering teams 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience Certificates or Licenses: AWS Solution Architect Associate (Required)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Cloud Engineering with strong AWS experience. Candidate will focus on growing and retaining extraordinary engineers and managers, and will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. Candidate will be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. Qualifications: 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. A people-focused leadership style, with a track record of motivating and inspiring individuals and teams. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. Strong cross functional collaboration and influencing skills, including the ability to influence even without total formal authority. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design. Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred)
19/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Cloud Engineering with strong AWS experience. Candidate will focus on growing and retaining extraordinary engineers and managers, and will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. Candidate will be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. Qualifications: 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. A people-focused leadership style, with a track record of motivating and inspiring individuals and teams. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. Strong cross functional collaboration and influencing skills, including the ability to influence even without total formal authority. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design. Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred)
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud Engineering. This director will be leading engineering teams for AWS cloud design, development, and architecture. They will work with all aspects of cloud environment including database, networking, cloud operations, Linux, platform, security, containers, automation, etc. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
19/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud Engineering. This director will be leading engineering teams for AWS cloud design, development, and architecture. They will work with all aspects of cloud environment including database, networking, cloud operations, Linux, platform, security, containers, automation, etc. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud Engineering. This director will be leading engineering teams for AWS cloud design, development, and architecture. They will work with all aspects of cloud environment including database, networking, cloud operations, Linux, platform, security, containers, automation, etc. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
19/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud Engineering. This director will be leading engineering teams for AWS cloud design, development, and architecture. They will work with all aspects of cloud environment including database, networking, cloud operations, Linux, platform, security, containers, automation, etc. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
Director, Cloud Engineering Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Financial Services industry experience Experience with the following: Operating systems, including Linux. AWS services, with a strong focus on platform services and core services. Security, compliance, controls and their implementation within the cloud. Cloud networking principles, including firewalls, VPCs, secure gateways and more. Containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Agile/Lean background for projects and project delivery. Automation, automation principles, and different aspects of pipelines and automation delivery. Certifications AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred) Responsibilities In this role, you will focus on growing and retaining extraordinary engineers and managers; you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks.
19/09/2024
Full time
Director, Cloud Engineering Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Financial Services industry experience Experience with the following: Operating systems, including Linux. AWS services, with a strong focus on platform services and core services. Security, compliance, controls and their implementation within the cloud. Cloud networking principles, including firewalls, VPCs, secure gateways and more. Containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Agile/Lean background for projects and project delivery. Automation, automation principles, and different aspects of pipelines and automation delivery. Certifications AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred) Responsibilities In this role, you will focus on growing and retaining extraordinary engineers and managers; you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks.
Director, Cloud Engineering Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Financial Services industry experience Experience with the following: Operating systems, including Linux. AWS services, with a strong focus on platform services and core services. Security, compliance, controls and their implementation within the cloud. Cloud networking principles, including firewalls, VPCs, secure gateways and more. Containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Agile/Lean background for projects and project delivery. Automation, automation principles, and different aspects of pipelines and automation delivery. Certifications AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred) Responsibilities In this role, you will focus on growing and retaining extraordinary engineers and managers; you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks.
19/09/2024
Full time
Director, Cloud Engineering Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP networking, security, cloud operations, and performance tuning. Financial Services industry experience Experience with the following: Operating systems, including Linux. AWS services, with a strong focus on platform services and core services. Security, compliance, controls and their implementation within the cloud. Cloud networking principles, including firewalls, VPCs, secure gateways and more. Containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Agile/Lean background for projects and project delivery. Automation, automation principles, and different aspects of pipelines and automation delivery. Certifications AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred) Responsibilities In this role, you will focus on growing and retaining extraordinary engineers and managers; you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks.
Cisco R&S - OSPF - BGP - HSRP - Monitoring - Fortinet - CCNA - CCNP - Network Design - £65k - £80k + Benefits *This role is 5 days a week in the London City office* I am seeking a Network Infrastructure Engineer to join my London City based client who are a Trading Venue, the ideal candidate will come from a similar Banking or Trading background and have experience in Low-Latency/High Availability environments. The Network Engineer will report to the Head of IT Infrastructure and will collaborate with developers, project stakeholders, and operations to build out the network infrastructure for their highly regulated trading venue. Responsibilities: Provision and support of Exchange infrastructure (Switches, Routers, Firewalls) Work with Cisco, Arista, and Fortinet products Provide second-line support and monitoring for Exchange infrastructure Assist Exchange Operations team with daily operations and issue resolution Implement corporate security policies in collaboration with the Security team Lead projects to improve production environments Create technical documentation Contribute to design and architecture discussions Participate in shift work and on-call support as needed Requirements: 5+ years in network administration and deployment Experience with low-latency environments is highly desirable Proficient in network protocols: OSPF, BGP, BFD, VRRP, HSRP, RSTP Knowledge of multicast architecture and protocols (PIM-SM, IGMP v2) Experience with multi-VRF environments Familiarity with Zabbix or similar monitoring platforms Experience managing Firewall appliances, preferably Fortinet Strong interpersonal and problem-solving skills Ability to write clear, concise documentation Vendor management experience Experience in Financial Services/FinTech or similar high-pressure industry Strong command of spoken and written English This role is based at by Monument Station London
18/09/2024
Full time
Cisco R&S - OSPF - BGP - HSRP - Monitoring - Fortinet - CCNA - CCNP - Network Design - £65k - £80k + Benefits *This role is 5 days a week in the London City office* I am seeking a Network Infrastructure Engineer to join my London City based client who are a Trading Venue, the ideal candidate will come from a similar Banking or Trading background and have experience in Low-Latency/High Availability environments. The Network Engineer will report to the Head of IT Infrastructure and will collaborate with developers, project stakeholders, and operations to build out the network infrastructure for their highly regulated trading venue. Responsibilities: Provision and support of Exchange infrastructure (Switches, Routers, Firewalls) Work with Cisco, Arista, and Fortinet products Provide second-line support and monitoring for Exchange infrastructure Assist Exchange Operations team with daily operations and issue resolution Implement corporate security policies in collaboration with the Security team Lead projects to improve production environments Create technical documentation Contribute to design and architecture discussions Participate in shift work and on-call support as needed Requirements: 5+ years in network administration and deployment Experience with low-latency environments is highly desirable Proficient in network protocols: OSPF, BGP, BFD, VRRP, HSRP, RSTP Knowledge of multicast architecture and protocols (PIM-SM, IGMP v2) Experience with multi-VRF environments Familiarity with Zabbix or similar monitoring platforms Experience managing Firewall appliances, preferably Fortinet Strong interpersonal and problem-solving skills Ability to write clear, concise documentation Vendor management experience Experience in Financial Services/FinTech or similar high-pressure industry Strong command of spoken and written English This role is based at by Monument Station London
Linux OS - Support - Ansible - Puppet - Bash - Shell - Perl - IAM - £65k - £80k Please note that this role is 5 days a week in their London Monument Offices I am seeking an Linux SysAdmin/Engineer to join my London City based client who are a cutting edge Trading Venue, the ideal candidate will come from a similar Banking or Trading background and have experience in Low-Latency/High Availability environments. As an Infrastructure Engineer, you will report to the Head of IT Infrastructure and will collaborate with developers, project stakeholders, and operations to build out the infrastructure for their highly regulated trading venue. Responsibilities Provision and support of server hardware, Linux OS, and applications. Second-line infrastructure support. Implement monitoring, management, and alerting systems. Support daily operations and resolve issues. Collaborate with the Security team to enforce security policies. Lead projects to improve production environments. Create technical documentation and contribute to system design discussions. Shift work and on-call support may be required. Requirements 5+ years of Linux administration and deployment experience. Familiarity with Ansible, Puppet, or similar tools. Experience in resilient, low-latency environments is a plus. Skills in virtualization platforms and Scripting languages (Bash/Shell, Perl, Python). Experience with monitoring platforms like Zabbix. Knowledge of Identity Management platforms (IPA, LDAP). Independent, detail-oriented, and effective communicator. Experience in vendor management and evaluating new technologies. Previous experience in an Exchange or HFT environment is highly desirable. Offices located next to Monument Station
18/09/2024
Full time
Linux OS - Support - Ansible - Puppet - Bash - Shell - Perl - IAM - £65k - £80k Please note that this role is 5 days a week in their London Monument Offices I am seeking an Linux SysAdmin/Engineer to join my London City based client who are a cutting edge Trading Venue, the ideal candidate will come from a similar Banking or Trading background and have experience in Low-Latency/High Availability environments. As an Infrastructure Engineer, you will report to the Head of IT Infrastructure and will collaborate with developers, project stakeholders, and operations to build out the infrastructure for their highly regulated trading venue. Responsibilities Provision and support of server hardware, Linux OS, and applications. Second-line infrastructure support. Implement monitoring, management, and alerting systems. Support daily operations and resolve issues. Collaborate with the Security team to enforce security policies. Lead projects to improve production environments. Create technical documentation and contribute to system design discussions. Shift work and on-call support may be required. Requirements 5+ years of Linux administration and deployment experience. Familiarity with Ansible, Puppet, or similar tools. Experience in resilient, low-latency environments is a plus. Skills in virtualization platforms and Scripting languages (Bash/Shell, Perl, Python). Experience with monitoring platforms like Zabbix. Knowledge of Identity Management platforms (IPA, LDAP). Independent, detail-oriented, and effective communicator. Experience in vendor management and evaluating new technologies. Previous experience in an Exchange or HFT environment is highly desirable. Offices located next to Monument Station
Job title: Audience Developer Contract: 1 Year Location: London (Hybrid) We are turbo charging Digital across the company. To support this transformation, we are looking for an experienced Audience Developer to join the Growth & Personalisation team. The team is responsible for ensuring we deliver our growth goals, serve personalised experiences to our customers, make the most out our state-of-the-art tech-stack, prioritise effectively to drive value and deepen the relationship with our customers. This role will focus on building multi-channel audiences using our state-of-the-art technology in BEAM; our data warehouse dataset and other technologies such as our mParticle. You will work with stakeholders across all divisions to build audiences using Real Time customer data as well as customer profile data sitting in BEAM, with the purpose of driving relevant and personalised experiences across channels. You will build, develop and manage all audiences on relevant platforms on a day-to-day basis, ensuring that all audiences are populated correctly and that we maintain a clean, up-to-date set of audiences. You will be the subject matter expert on audience selection via SQL and be able to advise on the best attributes to use for stakeholders to achieve their business objectives. Key Accountabilities Create SQL based audiences using data warehouse customer dataset. Build attributes within big data (Microsoft Azure) using SQL and provide ad-hoc analysis on potential audience sizes. Ensure that all audiences are kept up to date, adhere to audience management best practices, are correctly populating and well documented in Confluence and Alation. Maintain a naming convention across all audiences to ensure audiences are easily identifiable and align with Audience Management standards. Create Real Time audiences in mParticle using their drag-and-drop interface and via Amplitude. Work with the Data engineering and Data product team to identify and resolve any technical issues. Work with the CDP Platform team to identify and resolve any data quality issues. Work closely with and become thought partner to Business Unit stakeholders in identifying high potential audiences. Key skills Strong experience with SQL and analysing data in a RDBMS. Previous experience working on a CDP/audience management platform. Previous experience working with a marketing automation platform (SFMC, Adobe Campaign, etc). Experience with managing audiences for paid media campaigns (Facebook, PPC, Youtube) would be desired but not mandatory. Previous data management experience desirable as this role will work closely to customer data engineering team. Confidence in working with and challenging stakeholders in a collaborative fashion to drive the best outcome. Strong communications skills and ability to write clearly, explaining jargon to internal business stakeholders as needed. Analytical mindset and curiosity. Key relationships and stakeholders Audience Management Team Data Engineering Team Data Product Team CDP Platform Team Marketing Automation Team Paid Media Marketing Team Data Analytics Team Growth & Personalisation Team
18/09/2024
Contractor
Job title: Audience Developer Contract: 1 Year Location: London (Hybrid) We are turbo charging Digital across the company. To support this transformation, we are looking for an experienced Audience Developer to join the Growth & Personalisation team. The team is responsible for ensuring we deliver our growth goals, serve personalised experiences to our customers, make the most out our state-of-the-art tech-stack, prioritise effectively to drive value and deepen the relationship with our customers. This role will focus on building multi-channel audiences using our state-of-the-art technology in BEAM; our data warehouse dataset and other technologies such as our mParticle. You will work with stakeholders across all divisions to build audiences using Real Time customer data as well as customer profile data sitting in BEAM, with the purpose of driving relevant and personalised experiences across channels. You will build, develop and manage all audiences on relevant platforms on a day-to-day basis, ensuring that all audiences are populated correctly and that we maintain a clean, up-to-date set of audiences. You will be the subject matter expert on audience selection via SQL and be able to advise on the best attributes to use for stakeholders to achieve their business objectives. Key Accountabilities Create SQL based audiences using data warehouse customer dataset. Build attributes within big data (Microsoft Azure) using SQL and provide ad-hoc analysis on potential audience sizes. Ensure that all audiences are kept up to date, adhere to audience management best practices, are correctly populating and well documented in Confluence and Alation. Maintain a naming convention across all audiences to ensure audiences are easily identifiable and align with Audience Management standards. Create Real Time audiences in mParticle using their drag-and-drop interface and via Amplitude. Work with the Data engineering and Data product team to identify and resolve any technical issues. Work with the CDP Platform team to identify and resolve any data quality issues. Work closely with and become thought partner to Business Unit stakeholders in identifying high potential audiences. Key skills Strong experience with SQL and analysing data in a RDBMS. Previous experience working on a CDP/audience management platform. Previous experience working with a marketing automation platform (SFMC, Adobe Campaign, etc). Experience with managing audiences for paid media campaigns (Facebook, PPC, Youtube) would be desired but not mandatory. Previous data management experience desirable as this role will work closely to customer data engineering team. Confidence in working with and challenging stakeholders in a collaborative fashion to drive the best outcome. Strong communications skills and ability to write clearly, explaining jargon to internal business stakeholders as needed. Analytical mindset and curiosity. Key relationships and stakeholders Audience Management Team Data Engineering Team Data Product Team CDP Platform Team Marketing Automation Team Paid Media Marketing Team Data Analytics Team Growth & Personalisation Team
Job Title: Cloud Infrastructure Engineer Location: City of London Salary: £60,000 - £65,000, up to £70,000 for exceptional candidates Work Arrangement: Hybrid (mainly remote, with some in-office days) About the Role We are seeking an experienced Cloud Infrastructure Engineer to join our IT team, responsible for the design, implementation, and management of cloud environments, primarily using Azure. This role offers a unique opportunity to take ownership of a cloud environment, driving its optimisation and development. You will work closely with cross-functional teams to deliver infrastructure solutions that align with the organisation's evolving needs. As a new addition to our IT team of 14, which includes a dedicated infrastructure group of 6-7 members, this position has been created to bridge a key skills gap in our DevOps capabilities. The ideal candidate will have a strong background in traditional infrastructure management and have moved into the cloud and automation space, bringing expertise in both areas. Key Responsibilities Infrastructure Automation: Develop and maintain Infrastructure-as-Code (IaC) using tools such as Terraform to automate the provisioning, configuration, and management of Azure resources. This includes deploying and configuring virtual machines, storage, networking, and other essential cloud services. CI/CD Pipeline Management: Design and implement Continuous Integration and Continuous Deployment (CI/CD) pipelines using Azure DevOps or similar tools. Oversee automated deployments to ensure consistent and efficient software delivery across multiple environments. Cloud Migration Projects: Lead cloud migration projects from on-premises systems to Azure, ensuring a seamless transition while managing dependencies, data integrity, security protocols, and performance optimisation. Scripting and Automation: Utilise Scripting languages such as PowerShell or Python to automate routine tasks, improve operational efficiency, and maintain consistent configurations across environments. Security and Compliance: Implement and uphold security standards, including identity and access management, network security, data protection, and compliance within the cloud environment. Ensure adherence to industry best practices and regulatory requirements. Monitoring and Optimisation: Configure and manage monitoring solutions using Azure Monitor or similar tools. Set up alerts, define metrics, and proactively address issues to maintain optimal system performance and availability. Technical Support and Troubleshooting: Act as a subject matter expert for cloud infrastructure, providing technical guidance and support to other teams. Diagnose and resolve complex issues to minimise disruptions to business operations. Documentation and Knowledge Sharing: Develop and maintain comprehensive technical documentation, including architecture diagrams, standard operating procedures, and best practices. Lead knowledge-sharing sessions within the team. Microsoft 365 Management: Ensure the health and performance of the Microsoft 365 environment, focusing on security, reliability, and integration with other systems. On-Call Support: Participate in an on-call rotation to provide critical support outside of core working hours as required. Required Skills and Experience Demonstrable experience leading IT projects from inception to completion, particularly in cloud migration, infrastructure optimisation, and business continuity planning. Proven track record in an in-house environment (as opposed to Managed Service Provider backgrounds), with the ability to take full ownership of projects. Proficiency in Azure resource provisioning using Infrastructure-as-Code tools like Terraform. Hands-on experience in setting up and managing CI/CD pipelines with Azure DevOps or similar platforms. Strong Scripting skills in PowerShell, Python, or other languages for automation. Deep understanding of Azure security principles, compliance requirements, and monitoring tools. Excellent communication and collaboration skills to work effectively with various stakeholders. Relevant Azure certifications (eg, AZ-900, AZ-104, AZ-400) are advantageous. Knowledge of cybersecurity frameworks such as ISO27001 and Cyber Essentials Plus is a plus. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. Benefits 25 days of annual leave, plus additional days off over the Christmas period. Flexible benefits package with options to buy or sell holiday days. Hybrid working policy, with a combination of remote and office-based work. Comprehensive healthcare benefits, including private medical insurance and critical illness cover. Competitive pension scheme and life assurance. Opportunities for professional development, including support for certifications and training programmes. Employee wellbeing support, including generous sick pay, access to wellbeing programmes, and an Employee Assistance Programme. Additional perks such as wedding and birth vouchers, employee referral bonuses, and discounts on various services. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
18/09/2024
Full time
Job Title: Cloud Infrastructure Engineer Location: City of London Salary: £60,000 - £65,000, up to £70,000 for exceptional candidates Work Arrangement: Hybrid (mainly remote, with some in-office days) About the Role We are seeking an experienced Cloud Infrastructure Engineer to join our IT team, responsible for the design, implementation, and management of cloud environments, primarily using Azure. This role offers a unique opportunity to take ownership of a cloud environment, driving its optimisation and development. You will work closely with cross-functional teams to deliver infrastructure solutions that align with the organisation's evolving needs. As a new addition to our IT team of 14, which includes a dedicated infrastructure group of 6-7 members, this position has been created to bridge a key skills gap in our DevOps capabilities. The ideal candidate will have a strong background in traditional infrastructure management and have moved into the cloud and automation space, bringing expertise in both areas. Key Responsibilities Infrastructure Automation: Develop and maintain Infrastructure-as-Code (IaC) using tools such as Terraform to automate the provisioning, configuration, and management of Azure resources. This includes deploying and configuring virtual machines, storage, networking, and other essential cloud services. CI/CD Pipeline Management: Design and implement Continuous Integration and Continuous Deployment (CI/CD) pipelines using Azure DevOps or similar tools. Oversee automated deployments to ensure consistent and efficient software delivery across multiple environments. Cloud Migration Projects: Lead cloud migration projects from on-premises systems to Azure, ensuring a seamless transition while managing dependencies, data integrity, security protocols, and performance optimisation. Scripting and Automation: Utilise Scripting languages such as PowerShell or Python to automate routine tasks, improve operational efficiency, and maintain consistent configurations across environments. Security and Compliance: Implement and uphold security standards, including identity and access management, network security, data protection, and compliance within the cloud environment. Ensure adherence to industry best practices and regulatory requirements. Monitoring and Optimisation: Configure and manage monitoring solutions using Azure Monitor or similar tools. Set up alerts, define metrics, and proactively address issues to maintain optimal system performance and availability. Technical Support and Troubleshooting: Act as a subject matter expert for cloud infrastructure, providing technical guidance and support to other teams. Diagnose and resolve complex issues to minimise disruptions to business operations. Documentation and Knowledge Sharing: Develop and maintain comprehensive technical documentation, including architecture diagrams, standard operating procedures, and best practices. Lead knowledge-sharing sessions within the team. Microsoft 365 Management: Ensure the health and performance of the Microsoft 365 environment, focusing on security, reliability, and integration with other systems. On-Call Support: Participate in an on-call rotation to provide critical support outside of core working hours as required. Required Skills and Experience Demonstrable experience leading IT projects from inception to completion, particularly in cloud migration, infrastructure optimisation, and business continuity planning. Proven track record in an in-house environment (as opposed to Managed Service Provider backgrounds), with the ability to take full ownership of projects. Proficiency in Azure resource provisioning using Infrastructure-as-Code tools like Terraform. Hands-on experience in setting up and managing CI/CD pipelines with Azure DevOps or similar platforms. Strong Scripting skills in PowerShell, Python, or other languages for automation. Deep understanding of Azure security principles, compliance requirements, and monitoring tools. Excellent communication and collaboration skills to work effectively with various stakeholders. Relevant Azure certifications (eg, AZ-900, AZ-104, AZ-400) are advantageous. Knowledge of cybersecurity frameworks such as ISO27001 and Cyber Essentials Plus is a plus. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. Benefits 25 days of annual leave, plus additional days off over the Christmas period. Flexible benefits package with options to buy or sell holiday days. Hybrid working policy, with a combination of remote and office-based work. Comprehensive healthcare benefits, including private medical insurance and critical illness cover. Competitive pension scheme and life assurance. Opportunities for professional development, including support for certifications and training programmes. Employee wellbeing support, including generous sick pay, access to wellbeing programmes, and an Employee Assistance Programme. Additional perks such as wedding and birth vouchers, employee referral bonuses, and discounts on various services. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Salt are recruiting for an immediate requirement for a client of ours within financial services sector who is looking for a Kafka Engineer . This will be an Inside IR35 contract for 12-18 months . It would be a remote role with their main offices based in London. Skills/Experience: * This specific role will be building and deploying Kafka clusters on both onPrem and Public cloud Kubernetes environments. Relevant experience > 10 years. * Provide expertise in Kafka brokers, zookeepers, Kafka connect, schema registry, KSQL, Rest Proxy and Kafka Control center. * Provide expertise and hands on experience working on Kafka connect using schema registry in a very high volume. * Provide administration and operations of the Kafka platform - provisioning, access lists Kerberos and SSL configurations. Provide expertise and hands on experience working on Kafka connectors such as MQ connectors, * Elastic Search connectors, JDBC connectors, File stream connector, JMS source connectors, Tasks, Workers, converters, Transforms. * Experience within the financial/banking sector
18/09/2024
Contractor
Salt are recruiting for an immediate requirement for a client of ours within financial services sector who is looking for a Kafka Engineer . This will be an Inside IR35 contract for 12-18 months . It would be a remote role with their main offices based in London. Skills/Experience: * This specific role will be building and deploying Kafka clusters on both onPrem and Public cloud Kubernetes environments. Relevant experience > 10 years. * Provide expertise in Kafka brokers, zookeepers, Kafka connect, schema registry, KSQL, Rest Proxy and Kafka Control center. * Provide expertise and hands on experience working on Kafka connect using schema registry in a very high volume. * Provide administration and operations of the Kafka platform - provisioning, access lists Kerberos and SSL configurations. Provide expertise and hands on experience working on Kafka connectors such as MQ connectors, * Elastic Search connectors, JDBC connectors, File stream connector, JMS source connectors, Tasks, Workers, converters, Transforms. * Experience within the financial/banking sector
Senior Infrastructure Engineer Based in Guildford (remote working) £55,000 - £60,000 per annum We are looking for a talented Infrastructure Engineer to join our dynamic team, where you will play a crucial role in supporting and managing cutting-edge applications and projects. What you'll be doing: Oversee the end-to-end process for building and maintaining Windows 10/11 images - create and develop best practices and procedures for Windows Provide support for IM&T Infrastructure, including networks, Linux, and Windows systems and applications Maximise network performance by monitoring, troubleshooting network problems and outages, and scheduling upgrades Undertake fault investigations in local and remote environments using multiple information sources Secure network systems by establishing and enforcing policies, defining, and monitoring access Support and administer Firewall and switched network environments in line with IT security policies Collaborate with the team to develop solutions approved by Architecture and deployed into through-life support Research problems and issues, gather information from various sources, and review defects on platforms or assemblies to fully understand and resolve problems Your skills and experiences: Essential Proficient in VMware (vCenter/ESXi, vSAN, NSX, Horizon) Expertise in Windows 10, Windows 11, Horizon Experience with NSX and Dell OS10 Proficiency in working with Dell Servers Understanding of Active Directory, DNS, DHCP, etc Experience in security hardening (CIS) Desirable Familiarity with Aria/vROPs, LibreNMS, etc Experience with HashiCorp tools (Packer, Terraform), PowerShell, Python Working Knowledge of Bamboo/Bitbucket Experience with Confluence/Jira Familiarity with ServiceNow Working Knowledge of Linux (RHEL/AlmaLinux) Containers K8s, Portainer, Docker etc
18/09/2024
Full time
Senior Infrastructure Engineer Based in Guildford (remote working) £55,000 - £60,000 per annum We are looking for a talented Infrastructure Engineer to join our dynamic team, where you will play a crucial role in supporting and managing cutting-edge applications and projects. What you'll be doing: Oversee the end-to-end process for building and maintaining Windows 10/11 images - create and develop best practices and procedures for Windows Provide support for IM&T Infrastructure, including networks, Linux, and Windows systems and applications Maximise network performance by monitoring, troubleshooting network problems and outages, and scheduling upgrades Undertake fault investigations in local and remote environments using multiple information sources Secure network systems by establishing and enforcing policies, defining, and monitoring access Support and administer Firewall and switched network environments in line with IT security policies Collaborate with the team to develop solutions approved by Architecture and deployed into through-life support Research problems and issues, gather information from various sources, and review defects on platforms or assemblies to fully understand and resolve problems Your skills and experiences: Essential Proficient in VMware (vCenter/ESXi, vSAN, NSX, Horizon) Expertise in Windows 10, Windows 11, Horizon Experience with NSX and Dell OS10 Proficiency in working with Dell Servers Understanding of Active Directory, DNS, DHCP, etc Experience in security hardening (CIS) Desirable Familiarity with Aria/vROPs, LibreNMS, etc Experience with HashiCorp tools (Packer, Terraform), PowerShell, Python Working Knowledge of Bamboo/Bitbucket Experience with Confluence/Jira Familiarity with ServiceNow Working Knowledge of Linux (RHEL/AlmaLinux) Containers K8s, Portainer, Docker etc
Head of Product - Salesforce Our client are the world's largest technology provider in its field. They are a global community of 3,000 professionals with presence in 96 countries. They are seeking a Head of Product - Salesforce as part of a major transformation to customer journey for sales and service for both local and global customers. Fundamental to this transformation will be the development and roll-out of Salesforce Sales and Service Cloud to support this process. The Head of Product - Salesforce will work hand in hand with the business owners and the Programme Manager, whose role it will be to manage the roll-out of the Salesforce solution and business change globally. The Role Works with the product owners and Programme Manager to define and prioritise the product roadmap for the development of Salesforce. Leads and motivates an agile delivery team made up of third party and inhouse resources to configure and develop the Salesforce platform in line with the roadmap. Managing and co-ordinating with other teams - including ERP and integration - to deliver the complete solution. Manages the release plan and release management process to ensure seamless deployment of new features on a regular agile release cycle. Responsibilities for Head of Product - Salesforce Acts as Business Analyst and functional Salesforce architect, managing requirements from the business, and designing solutions in the Salesforce platform. Manages the incoming demand from the business, running the prioritisation process to feed these into an agile delivery team with monthly releases. Manages the agile team to deliver efficiently, via configuration of the Salesforce product, avoiding customer development where possible, and using the inbuilt salesforce tools. Oversees testing and UAT with the business owners and manages the release process. Manages any ongoing BAU changes to the product. Works with the Solutions Architect to define and oversee development of any Salesforce integrations to other systems. Create and maintain comprehensive documentation of the Salesforce solution, including designs, test plans, and user guides. Ensure all Salesforce solutions comply with industry regulations, data privacy, and security standards. Stay current with Salesforce releases, new features, and best practices. Skills & Expertise You will have the vision and product knowledge of where Salesforce can truly add value. You will support our business development, and grow the organisations understanding of Salesforce, and support in building a well-versed global workforce. You will have a true technical understanding of Salesforce and be the technical and development owner of the application. Strong stakeholder management expertise in programmer environments with multiple stakeholders Strategic thinker with background in transformation, who can really help the business see the art of the possible in terms of the customer journey, painting a compelling picture of the vision and strategy that motivates others to action. Strong written and verbal communication skills Builds partnerships and works collaboratively with others to meet shared objectives. Experience and qualifications Minimum of 5 years' experience in managing IT enabled customer service and sales programs, at least some of which in a global environment, using Salesforce in a similar asset based B2B business eg shipping, automotive, rail, aviation, etc. Degree educated - Business, Sales, or Marketing related degree a bonus. In-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud and Marketing Cloud. Experience of field service management and CPQ also an advantage Strong experience of process re-engineering and customer journey mapping: use and experience of Lean principles and methodologies an advantage Demonstrable ability to lead cross-functional teams and manage stakeholders at all levels. Experience in delivering Salesforce project using Agile delivery methodologies. Knowledge of SAFe an advantage Familiarity with customer experience management (CEM) and customer relationship management (CRM) best practices.
18/09/2024
Full time
Head of Product - Salesforce Our client are the world's largest technology provider in its field. They are a global community of 3,000 professionals with presence in 96 countries. They are seeking a Head of Product - Salesforce as part of a major transformation to customer journey for sales and service for both local and global customers. Fundamental to this transformation will be the development and roll-out of Salesforce Sales and Service Cloud to support this process. The Head of Product - Salesforce will work hand in hand with the business owners and the Programme Manager, whose role it will be to manage the roll-out of the Salesforce solution and business change globally. The Role Works with the product owners and Programme Manager to define and prioritise the product roadmap for the development of Salesforce. Leads and motivates an agile delivery team made up of third party and inhouse resources to configure and develop the Salesforce platform in line with the roadmap. Managing and co-ordinating with other teams - including ERP and integration - to deliver the complete solution. Manages the release plan and release management process to ensure seamless deployment of new features on a regular agile release cycle. Responsibilities for Head of Product - Salesforce Acts as Business Analyst and functional Salesforce architect, managing requirements from the business, and designing solutions in the Salesforce platform. Manages the incoming demand from the business, running the prioritisation process to feed these into an agile delivery team with monthly releases. Manages the agile team to deliver efficiently, via configuration of the Salesforce product, avoiding customer development where possible, and using the inbuilt salesforce tools. Oversees testing and UAT with the business owners and manages the release process. Manages any ongoing BAU changes to the product. Works with the Solutions Architect to define and oversee development of any Salesforce integrations to other systems. Create and maintain comprehensive documentation of the Salesforce solution, including designs, test plans, and user guides. Ensure all Salesforce solutions comply with industry regulations, data privacy, and security standards. Stay current with Salesforce releases, new features, and best practices. Skills & Expertise You will have the vision and product knowledge of where Salesforce can truly add value. You will support our business development, and grow the organisations understanding of Salesforce, and support in building a well-versed global workforce. You will have a true technical understanding of Salesforce and be the technical and development owner of the application. Strong stakeholder management expertise in programmer environments with multiple stakeholders Strategic thinker with background in transformation, who can really help the business see the art of the possible in terms of the customer journey, painting a compelling picture of the vision and strategy that motivates others to action. Strong written and verbal communication skills Builds partnerships and works collaboratively with others to meet shared objectives. Experience and qualifications Minimum of 5 years' experience in managing IT enabled customer service and sales programs, at least some of which in a global environment, using Salesforce in a similar asset based B2B business eg shipping, automotive, rail, aviation, etc. Degree educated - Business, Sales, or Marketing related degree a bonus. In-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud and Marketing Cloud. Experience of field service management and CPQ also an advantage Strong experience of process re-engineering and customer journey mapping: use and experience of Lean principles and methodologies an advantage Demonstrable ability to lead cross-functional teams and manage stakeholders at all levels. Experience in delivering Salesforce project using Agile delivery methodologies. Knowledge of SAFe an advantage Familiarity with customer experience management (CEM) and customer relationship management (CRM) best practices.
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
18/09/2024
Full time
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
Description: Business analysis and requirements management for the development of a content management system for the creation, management and distribution (incl. editing and layout) of investment content and publications of economic research. E2E business analysis incl. workshops with stakeholders, creating specifications, writing and executing test cases, analysing and specifying interfaces. Requirements: Relevant experience in business analysis (environment: banking, investment/economic research, publishing) and the creation of specifications for IT - conceptual skills Experience in analysing technical interfaces - very good communication skills and stakeholder management - independent, solution-oriented and precise way of working - can integrate well into existing (agile) teams Skills: Business analysis Investment Research Platform banking German Eidosmedia Censhare Job Title: Business Engineer For Investment Research Platform Location: Zürich, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
18/09/2024
Contractor
Description: Business analysis and requirements management for the development of a content management system for the creation, management and distribution (incl. editing and layout) of investment content and publications of economic research. E2E business analysis incl. workshops with stakeholders, creating specifications, writing and executing test cases, analysing and specifying interfaces. Requirements: Relevant experience in business analysis (environment: banking, investment/economic research, publishing) and the creation of specifications for IT - conceptual skills Experience in analysing technical interfaces - very good communication skills and stakeholder management - independent, solution-oriented and precise way of working - can integrate well into existing (agile) teams Skills: Business analysis Investment Research Platform banking German Eidosmedia Censhare Job Title: Business Engineer For Investment Research Platform Location: Zürich, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Regional IT Support Engineer | Up to £35k + 5k Car- Scotland Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line? Also providing a very down to earth working environment where you can freely discuss issues and ideas. Don't worry if you're coming from a different IT background, the key thing is your 2nd/3rd line skills, your eagerness to learn, your problem solving skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here. To succeed in this role you must be able to drive and enjoy travelling to different sites and have previous experience in a field based role. Our Regional IT Service Specialist provides onsite IT support duties to our customers at various sites. This is a technical customer-facing, field-based role to ensure the integrity of our centres-based IT services. You will work very closely with our customers and key stakeholders, across our centres. You will be constantly seeking ways to provide great IT service to our customers, both internal and external. This is the perfect role for a technician who has a year or two of experience within a support based role with field based work. You will have the following experience to excel in this role: Microsoft Windows server administration. Windows Desktop imaging, support, and administration. Experience in managing IT service, support, and project delivery initiatives. Experience in VIP/Senior management support, education, and training. Sound understanding of Active Directory and Group Policy configuration. Hands on network experience of LAN/WAN, wireless networks, Switches, Routers, and security technologies such as Firewalls. Mobile technology support of devices such as apple, android, and Microsoft platforms. Good understanding of audio/visual components and supporting technologies. As the Regional IT Service Specialist, you will support a number of centres across the country, this will mean to Glasgow, Edinburgh and other Scotland branches and will take ownership of IT issues. You will develop and maintain a deep level of understanding of the Centre IT infrastructure including architecture such as network, server, desktop, backup & recovery processes. You will provide both hands-on technical support duties and supervision of our Centres third party IT suppliers, as well as supporting in non-technical issues where appropriate. You will be given a salary of up to £35,000 + car allowance which can be used for one of their Band 4 vehicles or put on top of your salary as £5,000. The role comes with some great benefits such matched pension up to 5%, 25 days holiday and many more! Get your application over now you won't want to miss out on this fantastic opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
18/09/2024
Full time
Regional IT Support Engineer | Up to £35k + 5k Car- Scotland Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line? Also providing a very down to earth working environment where you can freely discuss issues and ideas. Don't worry if you're coming from a different IT background, the key thing is your 2nd/3rd line skills, your eagerness to learn, your problem solving skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here. To succeed in this role you must be able to drive and enjoy travelling to different sites and have previous experience in a field based role. Our Regional IT Service Specialist provides onsite IT support duties to our customers at various sites. This is a technical customer-facing, field-based role to ensure the integrity of our centres-based IT services. You will work very closely with our customers and key stakeholders, across our centres. You will be constantly seeking ways to provide great IT service to our customers, both internal and external. This is the perfect role for a technician who has a year or two of experience within a support based role with field based work. You will have the following experience to excel in this role: Microsoft Windows server administration. Windows Desktop imaging, support, and administration. Experience in managing IT service, support, and project delivery initiatives. Experience in VIP/Senior management support, education, and training. Sound understanding of Active Directory and Group Policy configuration. Hands on network experience of LAN/WAN, wireless networks, Switches, Routers, and security technologies such as Firewalls. Mobile technology support of devices such as apple, android, and Microsoft platforms. Good understanding of audio/visual components and supporting technologies. As the Regional IT Service Specialist, you will support a number of centres across the country, this will mean to Glasgow, Edinburgh and other Scotland branches and will take ownership of IT issues. You will develop and maintain a deep level of understanding of the Centre IT infrastructure including architecture such as network, server, desktop, backup & recovery processes. You will provide both hands-on technical support duties and supervision of our Centres third party IT suppliers, as well as supporting in non-technical issues where appropriate. You will be given a salary of up to £35,000 + car allowance which can be used for one of their Band 4 vehicles or put on top of your salary as £5,000. The role comes with some great benefits such matched pension up to 5%, 25 days holiday and many more! Get your application over now you won't want to miss out on this fantastic opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
What will you be doing? * Ideal candidate is a professional with strong background in production operation support, database technologies, performance tunning and troubleshooting skills. * Candidate must be passionate for chasing and resolving complex systems problem running under dynamic, tactical, high performance workloads with mission critical SLA. * Candidate will be working in a fast paced, innovative environment, should be able to self-manage responsibilities assigned to support the critical database Infrastructure. Skills that will help you in the role: * Postgres - High-Availability - Replication Exposure. * Bachelor's in Engineering degree in computer science or Masters Degree in related field. * 5+ years of prior database management exposure preferably Postgres { v11, v12,v13,v14,v15+ } is required. * Hands on exposure in Installing and Configuring HADR/Replication Clusters in Postgres for High Availability. * Exposure related to administration tasks not limited to installation of database software, configuration, troubleshooting, database object creation, routine maintenance tasks. * Familiarity/Exposure with Large scale Database/Schema Design and Distributed Workload Management is preferred. * Strong troubleshooting/performance tuning skills required. * Must have prior exposure analysing and improving SQL runtime performance, analysing execution plans and optimizing complex queries, perform recommendation for join optimization/index creation. * Proven experience with concurrency, Multithreading and distributed system architectures. * Strong Organizational Skills, ability to work/collaborate together with different cross functional teams/projects. * Prior exposure managing and troubleshooting distributed system architectures, concurrency, Multithreading environment. * Proficiency/exposure in Unix OS/platform, ansible and Shell/python Scripting, automation, advanced-SQL is preferred and should be effective in a complex data management environment. * Comfortable working cross-functionality with multiple types of stakeholder groups, ability to manage, troubleshoot large, complex systems design and implementation challenges independently. * Effective written & verbal communication skills: ability to clearly and concisely communicate with clients, partners, and peers at all level of the organization (external and internal alike) * Experience creating detailed technical documentation using docusaurus, twiki. * Experience communicating updates and resolutions to customers and other partners and collaborate with cross functional development teams and stakeholders. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
18/09/2024
Contractor
What will you be doing? * Ideal candidate is a professional with strong background in production operation support, database technologies, performance tunning and troubleshooting skills. * Candidate must be passionate for chasing and resolving complex systems problem running under dynamic, tactical, high performance workloads with mission critical SLA. * Candidate will be working in a fast paced, innovative environment, should be able to self-manage responsibilities assigned to support the critical database Infrastructure. Skills that will help you in the role: * Postgres - High-Availability - Replication Exposure. * Bachelor's in Engineering degree in computer science or Masters Degree in related field. * 5+ years of prior database management exposure preferably Postgres { v11, v12,v13,v14,v15+ } is required. * Hands on exposure in Installing and Configuring HADR/Replication Clusters in Postgres for High Availability. * Exposure related to administration tasks not limited to installation of database software, configuration, troubleshooting, database object creation, routine maintenance tasks. * Familiarity/Exposure with Large scale Database/Schema Design and Distributed Workload Management is preferred. * Strong troubleshooting/performance tuning skills required. * Must have prior exposure analysing and improving SQL runtime performance, analysing execution plans and optimizing complex queries, perform recommendation for join optimization/index creation. * Proven experience with concurrency, Multithreading and distributed system architectures. * Strong Organizational Skills, ability to work/collaborate together with different cross functional teams/projects. * Prior exposure managing and troubleshooting distributed system architectures, concurrency, Multithreading environment. * Proficiency/exposure in Unix OS/platform, ansible and Shell/python Scripting, automation, advanced-SQL is preferred and should be effective in a complex data management environment. * Comfortable working cross-functionality with multiple types of stakeholder groups, ability to manage, troubleshoot large, complex systems design and implementation challenges independently. * Effective written & verbal communication skills: ability to clearly and concisely communicate with clients, partners, and peers at all level of the organization (external and internal alike) * Experience creating detailed technical documentation using docusaurus, twiki. * Experience communicating updates and resolutions to customers and other partners and collaborate with cross functional development teams and stakeholders. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with our engineering teams, in the UK, Vienna and wider Frequentis global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in how you think and act Proactive and able to balance multiple priorities Passionate about personal learning & development Able to travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/MPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Computer Aided Dispatch (CAD) system experience Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS,/UXMS Hardware:Cisco LAN/WAN Switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
18/09/2024
Full time
About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with our engineering teams, in the UK, Vienna and wider Frequentis global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in how you think and act Proactive and able to balance multiple priorities Passionate about personal learning & development Able to travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/MPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Computer Aided Dispatch (CAD) system experience Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS,/UXMS Hardware:Cisco LAN/WAN Switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.