West Virginia Network for Educational Telecomputing (WVNET)
Morgantown, West Virginia
WVNET is seeking a detail-oriented Business/Accounts Administrator to manage service agreements, user accounts, and support our business operations. This key role will ensure smooth contract management, efficient account administration, and provide critical support to our Business Office. WVNET connects K-12 schools, higher educational institutions, libraries, state and county government, and various not-for-profits to the Internet and the rest of the world through our state-of-the-art network and telecommunications expertise. Our team of dedicated IT professionals provide guidance and training to educators and staff in higher education and K-12 schools. Our research and development of software, tools, and systems address problems and tackle challenges that are unique to West Virginia's public institutions and not-for- profits. Work Location: Morgantown, WV, 26505 Classification: Salary, Non-Classified, Full-Time Benefits, FLSA Exempt SALARY/BENEFITS Starting annual salary range is $45,000 - $55,000 plus excellent State of WV Employee benefits : health insurance, dental, vision, hearing, Health Savings Accounts/Flexible Spending Accounts, retirement investing, and life insurance plans, short-term/long-term disability insurance, as well as, generous amounts of vacation, sick, state & federal holidays, and professional development opportunities. MINIMUM EDUCATION Associate's Degree in Business Administration, Finance, or related field; or, equivalent professional experience in lieu of degree. MINIMUM EXPERIENCE *Details of relevant experience must be shown in your resume. 1-3 years of experience in business management, finance or account administration. PREFERRED EXPERIENCE Experience with wvOASIS or similar financial systems. Familiarity with West Virginia higher education institution operations. Knowledge of West Virginia State Auditor policies and procedures. JOB DUTIES/RESPONSIBILITIES Service Agreement Administration: Track service agreements, MOUs, and contracts renewals. Monitor renewal dates and initiate timely renewal processes. Distribute agreements to relevant higher education institutions. Send timely reminders for upcoming renewals or expirations. Maintain a centralized, secure repository of all agreements, contracts, and financial transactions. Reconcile payments with terms of agreements. Coordinate with management on customer issues and service changes. Flag discrepancies or unusual patterns for review. Business Account Administration: Manage educational institution accounts across diverse service providers, platforms, and subscriptions, including but not limited to SignNow, Educause, and other industry-specific tools. Provide first-line support for account-related issues. Process and request new accounts, access control changes, and coordinate with service representatives for account adjustments. Maintain account security and compliance with educational data protection regulations. Generate and analyze active user reports. Oversee account management tasks: billing, renewals, in coordination with Business Operations Manager. Stay updated on all active platforms' features and policies. Financial Support: Manage monthly P-Card reconciliations within wvOASIS. Review all Cardholder transactions and supporting documentation Retrieve and reconcile the monthly credit card statement in accordance with WV State Auditor policies and procedures. Administrative Support: Assist in reviewing and processing bi-weekly timecards. Provide administrative support to Business Office. KNOWLEDGE/SKILLS/ABILITIES Proficiency in Microsoft Office Suite, especially Excel. Experience with ERP systems and payroll software preferred. Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Ability to maintain confidentiality of sensitive information. Data entry and basic bookkeeping. Time management and multitasking. Problem-solving and critical thinking. Basic math and financial calculations EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER/VETERANS/DISABLED The West Virginia Network for Educational Telecomputing (WVNET) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. WVNET provides a collegial, respectful and inclusive environment that values the diversity, creativity and contributions of its staff.
18/09/2024
Full time
WVNET is seeking a detail-oriented Business/Accounts Administrator to manage service agreements, user accounts, and support our business operations. This key role will ensure smooth contract management, efficient account administration, and provide critical support to our Business Office. WVNET connects K-12 schools, higher educational institutions, libraries, state and county government, and various not-for-profits to the Internet and the rest of the world through our state-of-the-art network and telecommunications expertise. Our team of dedicated IT professionals provide guidance and training to educators and staff in higher education and K-12 schools. Our research and development of software, tools, and systems address problems and tackle challenges that are unique to West Virginia's public institutions and not-for- profits. Work Location: Morgantown, WV, 26505 Classification: Salary, Non-Classified, Full-Time Benefits, FLSA Exempt SALARY/BENEFITS Starting annual salary range is $45,000 - $55,000 plus excellent State of WV Employee benefits : health insurance, dental, vision, hearing, Health Savings Accounts/Flexible Spending Accounts, retirement investing, and life insurance plans, short-term/long-term disability insurance, as well as, generous amounts of vacation, sick, state & federal holidays, and professional development opportunities. MINIMUM EDUCATION Associate's Degree in Business Administration, Finance, or related field; or, equivalent professional experience in lieu of degree. MINIMUM EXPERIENCE *Details of relevant experience must be shown in your resume. 1-3 years of experience in business management, finance or account administration. PREFERRED EXPERIENCE Experience with wvOASIS or similar financial systems. Familiarity with West Virginia higher education institution operations. Knowledge of West Virginia State Auditor policies and procedures. JOB DUTIES/RESPONSIBILITIES Service Agreement Administration: Track service agreements, MOUs, and contracts renewals. Monitor renewal dates and initiate timely renewal processes. Distribute agreements to relevant higher education institutions. Send timely reminders for upcoming renewals or expirations. Maintain a centralized, secure repository of all agreements, contracts, and financial transactions. Reconcile payments with terms of agreements. Coordinate with management on customer issues and service changes. Flag discrepancies or unusual patterns for review. Business Account Administration: Manage educational institution accounts across diverse service providers, platforms, and subscriptions, including but not limited to SignNow, Educause, and other industry-specific tools. Provide first-line support for account-related issues. Process and request new accounts, access control changes, and coordinate with service representatives for account adjustments. Maintain account security and compliance with educational data protection regulations. Generate and analyze active user reports. Oversee account management tasks: billing, renewals, in coordination with Business Operations Manager. Stay updated on all active platforms' features and policies. Financial Support: Manage monthly P-Card reconciliations within wvOASIS. Review all Cardholder transactions and supporting documentation Retrieve and reconcile the monthly credit card statement in accordance with WV State Auditor policies and procedures. Administrative Support: Assist in reviewing and processing bi-weekly timecards. Provide administrative support to Business Office. KNOWLEDGE/SKILLS/ABILITIES Proficiency in Microsoft Office Suite, especially Excel. Experience with ERP systems and payroll software preferred. Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Ability to maintain confidentiality of sensitive information. Data entry and basic bookkeeping. Time management and multitasking. Problem-solving and critical thinking. Basic math and financial calculations EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER/VETERANS/DISABLED The West Virginia Network for Educational Telecomputing (WVNET) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. WVNET provides a collegial, respectful and inclusive environment that values the diversity, creativity and contributions of its staff.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
17/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
17/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
17/09/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
NO SPONSORSHIP Senior Desktop Engineer hybrid 3 days onsite and 2 days remote w/flexibility Dearborn St, Chicago, IL SALARY: $120K - low $140sK PLUS BONUS ($1.2K - $10K) Position can grow into an Architecture or Manager level role, a smart team, and a hiring manager concerned with career pathing. o Collaborative and concerned with the user experience, above just the technology. o MacOS experience, experience providing support with configuring in JAMF. o Someone that has experience using Intune on a daily basis would be of great value. o Experienced writing PowerShell scripts - plus o BA is preferred, but not required. o 7 years of experience across an enterprise sized company (500-1,000's of computers/users) o 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 o Experience with using WMI, registry, log files, events, and in-place upgrades o MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management o Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. o We are in the infancy stages of Code Management o We are Transitioning from group policies to Intune, and want to grow the possibilities. o Sidley is looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed. RMM.
17/09/2024
Full time
NO SPONSORSHIP Senior Desktop Engineer hybrid 3 days onsite and 2 days remote w/flexibility Dearborn St, Chicago, IL SALARY: $120K - low $140sK PLUS BONUS ($1.2K - $10K) Position can grow into an Architecture or Manager level role, a smart team, and a hiring manager concerned with career pathing. o Collaborative and concerned with the user experience, above just the technology. o MacOS experience, experience providing support with configuring in JAMF. o Someone that has experience using Intune on a daily basis would be of great value. o Experienced writing PowerShell scripts - plus o BA is preferred, but not required. o 7 years of experience across an enterprise sized company (500-1,000's of computers/users) o 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 o Experience with using WMI, registry, log files, events, and in-place upgrades o MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management o Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. o We are in the infancy stages of Code Management o We are Transitioning from group policies to Intune, and want to grow the possibilities. o Sidley is looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed. RMM.
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
17/09/2024
Full time
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
17/09/2024
Full time
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
17/09/2024
Full time
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
Contract - PAM CyberArk Engineer Rate: Open Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *This role is open for C2C* Qualifications Extensive knowledge in CyberArk AIM and PSM functionality, administration, and architecture. 5+ Years CyberArk experience at the engineering level 2+ Years cloud services implementation in AWS Deep technical knowledge of CyberArk components, functionality, and requirements 2+ Years implementing and integration of PSM across a variety of applications, services, and systems. Experience with Jira, Powerbroker, Ansible Certification in at least one or more of the following: AWS Solutions Architect or relevant experience CyberArk Defender and Sentry DevOps security or related Responsibilities Support the installation and configuration of CyberArk Privileged Access Security (PAS) Solution (eg, AIM, EPV, Central Policy Manager (CPM), Password Vault Web Access (PVWA), PSM, Privileged Session Manager for secure Shell (PSMP), etc.). Participate in all design sessions for PSM in multiple datacenters and private cloud Help build session management capabilities using CyberArk PSM and PSMP, leveraging knowledge of CyberArk features and capabilities. Support defining phased implementation approach (eg, AWS, production, disaster recover, backup datacenter) including priorities and phases for component implementations and secure connections configurations. Participate in the development of future strategy to change architecture for the vaults (eg, distributed vaults on-prem and in AWS, disaster recovery) Work with PAM Team and Platform Automation Team to deploy session management in AWS. Assist with installing and configuring the relevant PSM Servers into existing CyberArk production privileged access manager. Assist with testing, troubleshooting, and validating functionalities of PSM components. Assist with configuring the PSM health check service. Work with PAM Team to successfully deploy PSM/PSMP Servers in AWS via Terraform pipeline. This will require an Ansible role for CyberArk PSM. Support development and deployment of CyberArk PSM/PSMP/CPM components in automated delivery to multiple datacenters and network zones.
17/09/2024
Contractor
Contract - PAM CyberArk Engineer Rate: Open Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *This role is open for C2C* Qualifications Extensive knowledge in CyberArk AIM and PSM functionality, administration, and architecture. 5+ Years CyberArk experience at the engineering level 2+ Years cloud services implementation in AWS Deep technical knowledge of CyberArk components, functionality, and requirements 2+ Years implementing and integration of PSM across a variety of applications, services, and systems. Experience with Jira, Powerbroker, Ansible Certification in at least one or more of the following: AWS Solutions Architect or relevant experience CyberArk Defender and Sentry DevOps security or related Responsibilities Support the installation and configuration of CyberArk Privileged Access Security (PAS) Solution (eg, AIM, EPV, Central Policy Manager (CPM), Password Vault Web Access (PVWA), PSM, Privileged Session Manager for secure Shell (PSMP), etc.). Participate in all design sessions for PSM in multiple datacenters and private cloud Help build session management capabilities using CyberArk PSM and PSMP, leveraging knowledge of CyberArk features and capabilities. Support defining phased implementation approach (eg, AWS, production, disaster recover, backup datacenter) including priorities and phases for component implementations and secure connections configurations. Participate in the development of future strategy to change architecture for the vaults (eg, distributed vaults on-prem and in AWS, disaster recovery) Work with PAM Team and Platform Automation Team to deploy session management in AWS. Assist with installing and configuring the relevant PSM Servers into existing CyberArk production privileged access manager. Assist with testing, troubleshooting, and validating functionalities of PSM components. Assist with configuring the PSM health check service. Work with PAM Team to successfully deploy PSM/PSMP Servers in AWS via Terraform pipeline. This will require an Ansible role for CyberArk PSM. Support development and deployment of CyberArk PSM/PSMP/CPM components in automated delivery to multiple datacenters and network zones.
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
17/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
17/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
We are looking for Salesforce Pardot Technical Lead in London for contract with one of our leading client. Responsibilities: Designing and configuring complex marketing automation workflows, including email campaigns, lead nurturing programs, and customer journeys Collaborating with developers and other stakeholders to ensure seamless integration between Salesforce Marketing Cloud and other systems like Snowflake, AEM. Developing and implementing best practices for data management, segmentation, and personalization. Analyzing and interpreting data to measure the effectiveness of marketing campaigns and make recommendations for optimization. Must have experience in at least 4 of the following: Salesforce Marketing Cloud Engagement (SFMC) Salesforce Marketing Cloud Intelligence (Datorama) Salesforce Marketing Cloud Personalization (Interaction Studio) Customer Data Platform Digital Asset and Content Management & Adobe Experience Manager. Experience in integrating Adobe Experience Manager (AEM) with Salesforce Marketing Cloud and other systems like Snowflake to create a seamless content management workflow. Proof MRM Preferred Certifications: Marketing Cloud Consultant Marketing Cloud Developer Salesforce Technical Architect with Marketing Experience.
17/09/2024
Contractor
We are looking for Salesforce Pardot Technical Lead in London for contract with one of our leading client. Responsibilities: Designing and configuring complex marketing automation workflows, including email campaigns, lead nurturing programs, and customer journeys Collaborating with developers and other stakeholders to ensure seamless integration between Salesforce Marketing Cloud and other systems like Snowflake, AEM. Developing and implementing best practices for data management, segmentation, and personalization. Analyzing and interpreting data to measure the effectiveness of marketing campaigns and make recommendations for optimization. Must have experience in at least 4 of the following: Salesforce Marketing Cloud Engagement (SFMC) Salesforce Marketing Cloud Intelligence (Datorama) Salesforce Marketing Cloud Personalization (Interaction Studio) Customer Data Platform Digital Asset and Content Management & Adobe Experience Manager. Experience in integrating Adobe Experience Manager (AEM) with Salesforce Marketing Cloud and other systems like Snowflake to create a seamless content management workflow. Proof MRM Preferred Certifications: Marketing Cloud Consultant Marketing Cloud Developer Salesforce Technical Architect with Marketing Experience.
Senior Security Specialist - Berkshire - Hybrid Role - Circa £75K -.SC CLEARED* An exciting opportunity for an SC CLEARED Senior Security Specialist. To provide specialist information security oversight, advice & guidance to projects and functions on all aspects of information security. Key Accountabilities: - Provide analysis of risks to information systems in order to inform risk owners & project managers. - Provide expert subject matter advice to CISO & IS management chain. - Develop & apply the overall security architecture of the organisation and the place within in it of key security controls. - Maintains and promotes high personal standards in environment, safety, health, security and quality. Key Responsibilities - Work with functions, projects & supply chain to assess the sources of Information Risk & make recommendations. - Provide the lead for maintaining awareness of HMG, MoD & industry best practice in Assurance and Risk Management. - Determine how the overall security architecture applies to projects & advise on security requirements. - Review designs for compliance with overall security architecture, achievement of security requirements & overall efficacy of the security features and tools. - Facilitate the formal accreditation by MoD of corporate systems & of other specified AWE systems. - Oversee IT Health Check & Vulnerability Assessments (approving scope of tests and overall testing programme). Job Profile - Advise managers on the appropriate level of risk tolerance. - Record and track assessments of information capability and projects supporting reviews and audits as necessary. - Develop the professionalism of Information Risk Management. Skills/Qualifications - Certified Information Systems Security Professional (CISSP) or equivalent. - CESG Certified (CCP) SIRA, Accreditor or IA Architect or equivalent. - Experience using appropriate methodologies to identify, assess and manage information risk. - ISO 27001 Lead Auditor or Lead Implementer or similar. Senior Security Specialist - Berkshire - Hybrid Role - Circa £75K -.SC CLEARED*
17/09/2024
Full time
Senior Security Specialist - Berkshire - Hybrid Role - Circa £75K -.SC CLEARED* An exciting opportunity for an SC CLEARED Senior Security Specialist. To provide specialist information security oversight, advice & guidance to projects and functions on all aspects of information security. Key Accountabilities: - Provide analysis of risks to information systems in order to inform risk owners & project managers. - Provide expert subject matter advice to CISO & IS management chain. - Develop & apply the overall security architecture of the organisation and the place within in it of key security controls. - Maintains and promotes high personal standards in environment, safety, health, security and quality. Key Responsibilities - Work with functions, projects & supply chain to assess the sources of Information Risk & make recommendations. - Provide the lead for maintaining awareness of HMG, MoD & industry best practice in Assurance and Risk Management. - Determine how the overall security architecture applies to projects & advise on security requirements. - Review designs for compliance with overall security architecture, achievement of security requirements & overall efficacy of the security features and tools. - Facilitate the formal accreditation by MoD of corporate systems & of other specified AWE systems. - Oversee IT Health Check & Vulnerability Assessments (approving scope of tests and overall testing programme). Job Profile - Advise managers on the appropriate level of risk tolerance. - Record and track assessments of information capability and projects supporting reviews and audits as necessary. - Develop the professionalism of Information Risk Management. Skills/Qualifications - Certified Information Systems Security Professional (CISSP) or equivalent. - CESG Certified (CCP) SIRA, Accreditor or IA Architect or equivalent. - Experience using appropriate methodologies to identify, assess and manage information risk. - ISO 27001 Lead Auditor or Lead Implementer or similar. Senior Security Specialist - Berkshire - Hybrid Role - Circa £75K -.SC CLEARED*
This position is for a Java Technical Architect role in the Technical Architecture department of client. The purpose of this position is to review the requirements, system architecture, technology stack, and deployment strategy and ensure approvals from relevant stakeholders; maintain long-term customer relationships; and review and monitor Problem and Change Management processes Developed and maintained telecom applications using Java EE technologies, ensuring high availability and performance. Expertise in designing scalable, high-performance telecom solutions, with deep knowledge of telecom protocols, network architecture, and OSS/BSS systems. Collaborate with network engineers to integrate Java-based solutions with telecom infrastructure, enhancing service delivery and network performance. Architected an OSS/BSS system that streamlined billing and customer management,order management processes. Implemented security protocols in line with telecom industry standards, safeguarding customer data and ensuring compliance with regulations. Responsibilities: System Requirements Management: Preparation of Functional requirements/System Specification based on business requirements, preparing non-functional requirements (Performance and Scalability), customer interaction for requirements signoff, providing inputs to UI/UX teams, and review of Acceptance test criteria. Architectural Thinking/Architecture Principles: Provide Technology leadership in line with Best in class practices, serve as a consultant to customers for solving their problems proactively though right solutions, suggest use cases based on experience from other projects/industries, and review and approve architecture and deployment strategy with all stakeholders. Architectural Design knowledge/Thinking: Prepare and provide design guidelines, ensure design is scalable, produce design artefacts for the project, review design documents, and provide alternate design when needed. Architecture evaluation & analysis: Review of software development in accordance with design and architectural guidelines, performance fine tuning, assess functional/technical debt and its impact, and support complex integration activities. Client focus/Communication skills: Act as a trusted advisor to the customer, incorporate customer needs in organization policy and program changes, and create long-term win-win partnerships with customers. Problem Management: Gains agreement on the problem-solving process, risk assessment, decision points, and criteria, predicts and explains long-term trends and implications for alternatives, and trains others in the process of eliciting alternatives and assessing their impact. Change Management: Change management certification, liaison to the Project Team, preparing Managers and Supervisors to Lead Changes, and experience with large-scale organizational change efforts Qualifications: Primary Skills: Java, Struts, Springboot, Hibernate, Web development - JSP, JavaScript, Angular, React, Cloud (AWS), Database (PL/SQL, MSSQL, Mongo), Rest/SOA webservices, Messaging Queues, DevOPS
17/09/2024
Full time
This position is for a Java Technical Architect role in the Technical Architecture department of client. The purpose of this position is to review the requirements, system architecture, technology stack, and deployment strategy and ensure approvals from relevant stakeholders; maintain long-term customer relationships; and review and monitor Problem and Change Management processes Developed and maintained telecom applications using Java EE technologies, ensuring high availability and performance. Expertise in designing scalable, high-performance telecom solutions, with deep knowledge of telecom protocols, network architecture, and OSS/BSS systems. Collaborate with network engineers to integrate Java-based solutions with telecom infrastructure, enhancing service delivery and network performance. Architected an OSS/BSS system that streamlined billing and customer management,order management processes. Implemented security protocols in line with telecom industry standards, safeguarding customer data and ensuring compliance with regulations. Responsibilities: System Requirements Management: Preparation of Functional requirements/System Specification based on business requirements, preparing non-functional requirements (Performance and Scalability), customer interaction for requirements signoff, providing inputs to UI/UX teams, and review of Acceptance test criteria. Architectural Thinking/Architecture Principles: Provide Technology leadership in line with Best in class practices, serve as a consultant to customers for solving their problems proactively though right solutions, suggest use cases based on experience from other projects/industries, and review and approve architecture and deployment strategy with all stakeholders. Architectural Design knowledge/Thinking: Prepare and provide design guidelines, ensure design is scalable, produce design artefacts for the project, review design documents, and provide alternate design when needed. Architecture evaluation & analysis: Review of software development in accordance with design and architectural guidelines, performance fine tuning, assess functional/technical debt and its impact, and support complex integration activities. Client focus/Communication skills: Act as a trusted advisor to the customer, incorporate customer needs in organization policy and program changes, and create long-term win-win partnerships with customers. Problem Management: Gains agreement on the problem-solving process, risk assessment, decision points, and criteria, predicts and explains long-term trends and implications for alternatives, and trains others in the process of eliciting alternatives and assessing their impact. Change Management: Change management certification, liaison to the Project Team, preparing Managers and Supervisors to Lead Changes, and experience with large-scale organizational change efforts Qualifications: Primary Skills: Java, Struts, Springboot, Hibernate, Web development - JSP, JavaScript, Angular, React, Cloud (AWS), Database (PL/SQL, MSSQL, Mongo), Rest/SOA webservices, Messaging Queues, DevOPS
Job Title: IT Support Engineer (SCCM & Coordination) Location: Uttoxeter, Staffordshire, United Kingdom (On-site Full-Time) Day Rate: £140 (Inside IR35) Job Type: Contract I have a new and exciting contract position available with one of our sector-leading clients! They are currently looking for an IT Support Engineer that is experienced in SCCM and Active Directory for a project. Job Responsibilities/Objectives Contact users via Teams, email, or other communication platforms to schedule convenient times for installations. Add relevant machines to appropriate Active Directory (AD) groups. Monitor installation progress and system performance using the SCCM (System Centre Configuration Manager) admin console. Maintain and update the master sheet with installation results and progress. Troubleshoot machines that haven't been successfully updated or configured and resolve related issues. Collaborate with departmental contacts to coordinate and reschedule installations as necessary. Required Skills/Experience The ideal candidate will have the following: SCCM : Foundations knowledge and hands-on experience with SCCM. Active Directory (AD) : Experience managing and navigating Active Directory. Windows 10/11 : Good working knowledge of both Windows 10 and Windows 11 operating systems. Communication : Strong verbal and written communication skills to effectively engage with end-users and departmental contacts. Troubleshooting : Ability to logically diagnose and resolve technical issues. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
17/09/2024
Contractor
Job Title: IT Support Engineer (SCCM & Coordination) Location: Uttoxeter, Staffordshire, United Kingdom (On-site Full-Time) Day Rate: £140 (Inside IR35) Job Type: Contract I have a new and exciting contract position available with one of our sector-leading clients! They are currently looking for an IT Support Engineer that is experienced in SCCM and Active Directory for a project. Job Responsibilities/Objectives Contact users via Teams, email, or other communication platforms to schedule convenient times for installations. Add relevant machines to appropriate Active Directory (AD) groups. Monitor installation progress and system performance using the SCCM (System Centre Configuration Manager) admin console. Maintain and update the master sheet with installation results and progress. Troubleshoot machines that haven't been successfully updated or configured and resolve related issues. Collaborate with departmental contacts to coordinate and reschedule installations as necessary. Required Skills/Experience The ideal candidate will have the following: SCCM : Foundations knowledge and hands-on experience with SCCM. Active Directory (AD) : Experience managing and navigating Active Directory. Windows 10/11 : Good working knowledge of both Windows 10 and Windows 11 operating systems. Communication : Strong verbal and written communication skills to effectively engage with end-users and departmental contacts. Troubleshooting : Ability to logically diagnose and resolve technical issues. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
I am actively recruiting for a Safety Manager to start a 6-month contract with a leading Central Government organisation in the Defence sector. This is a hybrid position split between remote working and being onsite in the South West of England. The role is inside IR35 paying up to £520/day. BPSS is required for this role, and you must be eligible to undergo SC Clearance whilst onsite. The Safety Manager is responsible for the development, operation and continuous improvement of the Safety Management Plan (SMP) which is the policy and procedures for the safety management of all Products, Systems and Services (PSS) that have the potential to cause direct or indirect harm to individuals, property or the environment. Please apply for this position if you have the below attributes and have recent experience within a Central Government Defence organisation. The Safety Manager is responsible for the development, operation and continuous improvement of the Safety Case including: Leading the implementation of the Safety Management Plan; Safety target & criteria; Confirming change has gone through due process and governance; Safety process and associated documentation; Promotion of Safety Culture; Reporting on Safety performance; Ensuring the organisation's Safety Management System is implemented; Producing and managing safety documentation in preparation for the SCB and SB meetings Quorate member of Safety Management Review Panels for Safety Cases. The postholder will regularly interact at all levels in the organisation and need to be able to communicate effectively with everyone from Subject Matter Experts in teams through team leaders to senior managers. The Safety Manager will be the Subject Matter Expert for the Safety Management Plan and will be the first point of contact for SMP related queries, concerns or issues. The Safety Manager will regularly review any changes to safety legislation and regulation or any other safety artefacts pertinent to the Product(s) and will share this information with the organisation. Please contact me on the below details for further information.
17/09/2024
Contractor
I am actively recruiting for a Safety Manager to start a 6-month contract with a leading Central Government organisation in the Defence sector. This is a hybrid position split between remote working and being onsite in the South West of England. The role is inside IR35 paying up to £520/day. BPSS is required for this role, and you must be eligible to undergo SC Clearance whilst onsite. The Safety Manager is responsible for the development, operation and continuous improvement of the Safety Management Plan (SMP) which is the policy and procedures for the safety management of all Products, Systems and Services (PSS) that have the potential to cause direct or indirect harm to individuals, property or the environment. Please apply for this position if you have the below attributes and have recent experience within a Central Government Defence organisation. The Safety Manager is responsible for the development, operation and continuous improvement of the Safety Case including: Leading the implementation of the Safety Management Plan; Safety target & criteria; Confirming change has gone through due process and governance; Safety process and associated documentation; Promotion of Safety Culture; Reporting on Safety performance; Ensuring the organisation's Safety Management System is implemented; Producing and managing safety documentation in preparation for the SCB and SB meetings Quorate member of Safety Management Review Panels for Safety Cases. The postholder will regularly interact at all levels in the organisation and need to be able to communicate effectively with everyone from Subject Matter Experts in teams through team leaders to senior managers. The Safety Manager will be the Subject Matter Expert for the Safety Management Plan and will be the first point of contact for SMP related queries, concerns or issues. The Safety Manager will regularly review any changes to safety legislation and regulation or any other safety artefacts pertinent to the Product(s) and will share this information with the organisation. Please contact me on the below details for further information.
Bristow Holland is seeking a skilled IT Desktop Support Engineer to join our dynamic organisation based in Maynooth, Ireland. Reporting to the IT Manager, you will play a key role in supporting core infrastructure, business applications, and end-user services. This position offers the opportunity to work closely with various IT teams, manage a diverse workload, and contribute to both ongoing operations and innovative projects. Key Responsibilities: Operational Management: Provide support for end-user services including Office 365, thin clients, printers, desktop OS, patching, access control, file and data management, voice services, UCaaS, and business applications. Collaboration & Incident Resolution: Partner with IT teams and third-party vendors to implement changes and resolve incidents effectively. Ensure timely and accurate communication throughout the process. Knowledge Management: Create and maintain knowledge base articles, manage asset inventories, and support major incident and problem management processes. Service Improvement: Develop and document processes and procedures, implement approved solutions, and contribute to ongoing service improvement initiatives. Required Skills & Qualifications: Strong proficiency with Office 365 (both web and client versions). Experience in supporting IP telephony systems and remote shared desktop environments. Expertise with Active Directory, Exchange, MDM solutions, and deployment tools. Proven skills in troubleshooting desktop hardware, software, printers, scanners, and network equipment. Operational experience in problem investigation, workarounds, permanent fixes, root cause analysis, and Information Security Incident management. Solid understanding of change management principles, including planning and implementation. Proven ability to manage project-related tasks, capture knowledge for operational teams, and create work packages. Experience with Disaster Recovery/BCP scenarios. ITIL Foundation Certificate in IT Service Management or equivalent knowledge is desirable. Salary is between €40,000 to €50,000 with an excellent benefits package and opportunity to work from home 1/2 days a week.
17/09/2024
Full time
Bristow Holland is seeking a skilled IT Desktop Support Engineer to join our dynamic organisation based in Maynooth, Ireland. Reporting to the IT Manager, you will play a key role in supporting core infrastructure, business applications, and end-user services. This position offers the opportunity to work closely with various IT teams, manage a diverse workload, and contribute to both ongoing operations and innovative projects. Key Responsibilities: Operational Management: Provide support for end-user services including Office 365, thin clients, printers, desktop OS, patching, access control, file and data management, voice services, UCaaS, and business applications. Collaboration & Incident Resolution: Partner with IT teams and third-party vendors to implement changes and resolve incidents effectively. Ensure timely and accurate communication throughout the process. Knowledge Management: Create and maintain knowledge base articles, manage asset inventories, and support major incident and problem management processes. Service Improvement: Develop and document processes and procedures, implement approved solutions, and contribute to ongoing service improvement initiatives. Required Skills & Qualifications: Strong proficiency with Office 365 (both web and client versions). Experience in supporting IP telephony systems and remote shared desktop environments. Expertise with Active Directory, Exchange, MDM solutions, and deployment tools. Proven skills in troubleshooting desktop hardware, software, printers, scanners, and network equipment. Operational experience in problem investigation, workarounds, permanent fixes, root cause analysis, and Information Security Incident management. Solid understanding of change management principles, including planning and implementation. Proven ability to manage project-related tasks, capture knowledge for operational teams, and create work packages. Experience with Disaster Recovery/BCP scenarios. ITIL Foundation Certificate in IT Service Management or equivalent knowledge is desirable. Salary is between €40,000 to €50,000 with an excellent benefits package and opportunity to work from home 1/2 days a week.
Contract opportunity for a Product Delivery Manager to join a leading client based in Switzerland. Nearshore 3 months + 420 CHF per day Required: Proficiency in project management tools (eg JIRA) Knowledge of server management, cloud technologies, and IT architecture Experience with IT infrastructure, systems, and decommissioning processes Strong understanding of software development life cycles Strong communication skills with the ability to communicate clearly with technical stakeholders Strong organization skills Ability to drive accountability and follow up with team members at all levels Excellent command of English French speaking At least 4 years of practical experience in managing/coordinating IT operations: This includes demonstrated expertise in: Demonstrated experience in software coordination, following-up between multiple developers and technical teams. Prior experience in IT migration projects, including system migrations or decommissioning of Servers. Proven track record in the domain of change management. Objectives and Duties: The primary objective of this role is to drive efficiency, accountability, and timely completion of tasks within the Information Systems Division on a detailed, daily basis. The individual will serve as the main point of coordination between developers, testers, support, and technical teams, ensuring that every component of the system is tracked and followed up on daily. The goal is to maintain momentum on all tasks, reduce delays, and ensure that implementation efforts are matched by streamlined tracking and proactive oversight. Communication with the different technical stakeholders to collect and assign tickets to coordinate change. Daily follow-up and track of all tasks, technical elements, and activities to drive migration of system modules. Proactively engage with all stakeholders, including developers, testers, and team leaders, to identify blockers, resolve issues, and keep the project moving forward. Serve as a contact to ensure clear communication of status and expectations with Division IS Director and heads of technical teams. Maintain a comprehensive dashboard or tracking system that details the status of all ongoing tasks, highlighting any risks or delays in JIRA. Conduct regular check-ins, scrums, or update meetings to provide a transparent view of progress across all activities. All tasks are performed in collaboration with client Information Systems teams. Daily Progress Reports: A clear and concise report on the status of all tasks and components, including risks, blockers, and next steps. Updated Tracking Dashboard: A Real Time, always up-to-date dashboard showing the status of all ongoing tasks, their progress, and any dependencies. Escalation Plan: A defined plan to escalate issues or delays that cannot be resolved within the team's scope, ensuring immediate attention from leadership.
17/09/2024
Contractor
Contract opportunity for a Product Delivery Manager to join a leading client based in Switzerland. Nearshore 3 months + 420 CHF per day Required: Proficiency in project management tools (eg JIRA) Knowledge of server management, cloud technologies, and IT architecture Experience with IT infrastructure, systems, and decommissioning processes Strong understanding of software development life cycles Strong communication skills with the ability to communicate clearly with technical stakeholders Strong organization skills Ability to drive accountability and follow up with team members at all levels Excellent command of English French speaking At least 4 years of practical experience in managing/coordinating IT operations: This includes demonstrated expertise in: Demonstrated experience in software coordination, following-up between multiple developers and technical teams. Prior experience in IT migration projects, including system migrations or decommissioning of Servers. Proven track record in the domain of change management. Objectives and Duties: The primary objective of this role is to drive efficiency, accountability, and timely completion of tasks within the Information Systems Division on a detailed, daily basis. The individual will serve as the main point of coordination between developers, testers, support, and technical teams, ensuring that every component of the system is tracked and followed up on daily. The goal is to maintain momentum on all tasks, reduce delays, and ensure that implementation efforts are matched by streamlined tracking and proactive oversight. Communication with the different technical stakeholders to collect and assign tickets to coordinate change. Daily follow-up and track of all tasks, technical elements, and activities to drive migration of system modules. Proactively engage with all stakeholders, including developers, testers, and team leaders, to identify blockers, resolve issues, and keep the project moving forward. Serve as a contact to ensure clear communication of status and expectations with Division IS Director and heads of technical teams. Maintain a comprehensive dashboard or tracking system that details the status of all ongoing tasks, highlighting any risks or delays in JIRA. Conduct regular check-ins, scrums, or update meetings to provide a transparent view of progress across all activities. All tasks are performed in collaboration with client Information Systems teams. Daily Progress Reports: A clear and concise report on the status of all tasks and components, including risks, blockers, and next steps. Updated Tracking Dashboard: A Real Time, always up-to-date dashboard showing the status of all ongoing tasks, their progress, and any dependencies. Escalation Plan: A defined plan to escalate issues or delays that cannot be resolved within the team's scope, ensuring immediate attention from leadership.
Progress OpenEdge Developer - £50,000 to £55,000 - remote Our client has a fully remote opening for an experienced Progress OpenEdge Developer to join their growing dynamic team. The successful candidate will be responsible for designing, developing, and maintaining applications using the Progress OpenEdge platform. This role demands strong technical expertise, problem-solving skills, and the ability to work collaboratively in a fast-paced environment. Key Responsibilities Application Development : Design, develop, and maintain software applications using Progress OpenEdge ABL (Advanced Business Language). System Integration : Integrate applications with other systems and platforms to ensure seamless data flow and functionality. Performance Optimization : Optimize application performance and ensure scalability by identifying and addressing bottlenecks. Troubleshooting : Diagnose and resolve technical issues in existing applications. Documentation : Create and maintain technical documentation for developed applications. Collaboration : Work closely with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality software solutions. Code Review : Conduct code reviews to ensure adherence to best practices and coding standards. Testing : Develop and execute unit tests to ensure code quality and functionality. Technical Skills : Proficiency in Progress OpenEdge ABL, v10 onwards. Strong understanding of database design and development. Experience with Progress OpenEdge database management and tuning. Familiarity with GUI development using Progress OpenEdge. Knowledge of web technologies and integrations (HTML, JavaScript, RESTful APIs) is a plus. For more information on this remote based OpenEdge Developer role please contact (see below) Progress OpenEdge Developer - £50,000 to £55,000 - remote
17/09/2024
Full time
Progress OpenEdge Developer - £50,000 to £55,000 - remote Our client has a fully remote opening for an experienced Progress OpenEdge Developer to join their growing dynamic team. The successful candidate will be responsible for designing, developing, and maintaining applications using the Progress OpenEdge platform. This role demands strong technical expertise, problem-solving skills, and the ability to work collaboratively in a fast-paced environment. Key Responsibilities Application Development : Design, develop, and maintain software applications using Progress OpenEdge ABL (Advanced Business Language). System Integration : Integrate applications with other systems and platforms to ensure seamless data flow and functionality. Performance Optimization : Optimize application performance and ensure scalability by identifying and addressing bottlenecks. Troubleshooting : Diagnose and resolve technical issues in existing applications. Documentation : Create and maintain technical documentation for developed applications. Collaboration : Work closely with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality software solutions. Code Review : Conduct code reviews to ensure adherence to best practices and coding standards. Testing : Develop and execute unit tests to ensure code quality and functionality. Technical Skills : Proficiency in Progress OpenEdge ABL, v10 onwards. Strong understanding of database design and development. Experience with Progress OpenEdge database management and tuning. Familiarity with GUI development using Progress OpenEdge. Knowledge of web technologies and integrations (HTML, JavaScript, RESTful APIs) is a plus. For more information on this remote based OpenEdge Developer role please contact (see below) Progress OpenEdge Developer - £50,000 to £55,000 - remote
Network Engineer - £400 per day via Umbrella - 3 months - Dumfries and Galloway (onsite) - SCC Flex Contract We are seeking an experienced Network Engineer with strong Cisco expertise to join our team on a contract basis, providing onsite BAU support. Your responsibilities as Network Engineer : Provide BAU (Business as Usual) support for network infrastructure, ensuring smooth operation and minimal downtime. Work onsite to manage, maintain, and troubleshoot Cisco network equipment including Routers, Switches, Firewalls, and wireless access points. Support and optimize LAN, WAN, VLAN, and network protocols (TCP/IP, BGP, OSPF). Implement and maintain network security measures including Firewalls, VPNs, and IDS/IPS. Monitor network performance using advanced tools and respond promptly to issues, ensuring efficient and reliable network operations. Support Cisco VoIP technologies including CUCM (Cisco Unified Communications Manager). As a successful Network Engineer , you will have: Proven experience with Cisco networking technologies, specifically Routers, Switches, Firewalls, and wireless. Strong knowledge of LANs, WANs, VLANs, and network protocols (TCP/IP, BGP, OSPF). Familiarity with network security principles and experience managing Firewalls, VPNs, and IDS/IPS systems. Hands-on experience with network monitoring tools and troubleshooting complex network issues. Experience with Cisco VoIP technologies, particularly CUCM. Cisco certifications such as CCNA, CCNP, or CCIE are highly preferred. If you are the Network Engineer we are after, apply now with your CV. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
17/09/2024
Contractor
Network Engineer - £400 per day via Umbrella - 3 months - Dumfries and Galloway (onsite) - SCC Flex Contract We are seeking an experienced Network Engineer with strong Cisco expertise to join our team on a contract basis, providing onsite BAU support. Your responsibilities as Network Engineer : Provide BAU (Business as Usual) support for network infrastructure, ensuring smooth operation and minimal downtime. Work onsite to manage, maintain, and troubleshoot Cisco network equipment including Routers, Switches, Firewalls, and wireless access points. Support and optimize LAN, WAN, VLAN, and network protocols (TCP/IP, BGP, OSPF). Implement and maintain network security measures including Firewalls, VPNs, and IDS/IPS. Monitor network performance using advanced tools and respond promptly to issues, ensuring efficient and reliable network operations. Support Cisco VoIP technologies including CUCM (Cisco Unified Communications Manager). As a successful Network Engineer , you will have: Proven experience with Cisco networking technologies, specifically Routers, Switches, Firewalls, and wireless. Strong knowledge of LANs, WANs, VLANs, and network protocols (TCP/IP, BGP, OSPF). Familiarity with network security principles and experience managing Firewalls, VPNs, and IDS/IPS systems. Hands-on experience with network monitoring tools and troubleshooting complex network issues. Experience with Cisco VoIP technologies, particularly CUCM. Cisco certifications such as CCNA, CCNP, or CCIE are highly preferred. If you are the Network Engineer we are after, apply now with your CV. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing