Software Application Trainer. SOLE AGENT

12 Month Fixed Term Contract

Our client, a large charity, require a talented Software Application Trainer, to join the team. You will ideally have Microsoft Dynamics 365 Training experience, if not, be able to get up to speed quickly. This is a hybrid role with 3 days a week in the office and 2 remote. You will be responsible for delivering high-quality training services, working closely with business stakeholders and IT functions to understand business processes, and training in Microsoft CRM solutions to meet their needs.

Technical Skills:

• Deep knowledge of Training approaches and best practice

Knowledge of or ability to get up to speed quickly with the following:

• An understanding of, or ability to get up to speed quickly with, Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O), Sales, Customer Insights and ideally Not-For-Profit accelerators.
• Not essential, but an understanding of other Microsoft products such as NAV.
• Proficiency in Power Platform, including Power Apps, Power Automate, and Power BI.
• Good understanding of Microsoft Azure services and their integration with Dynamics 365.
• Proficiency in SQL, .NET and other programming language

Key Responsibilities:

• Support the training stream for Microsoft Dynamics 365 solutions.
• Work with suppliers, business analysts and stakeholders to understand requirements, business processes, and recommend training approaches.
• Conduct workshops and training sessions for stakeholders and team members.
• Provide advice on best practices for using Microsoft technologies.
• Ensure full security and disaster compliance is adhered to and implemented in any solution.

Education & Preferred Skills:

• Minimum of 5 years of experience in training.

Soft Skills:

• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Ability to work effectively in a team-oriented, collaborative environment.
• Strong organisational, presentation and time management skills.
• Experience in Agile project management methodologies.

This represents an excellent opportunity to join a great organisation, if your profile matches the above, please send your CV for full details.