Sales Operations Account Manager

12 months

Hybrid - Telford 2 days a week

£44,000

We are actively looking to secure a Sales Operations Account Manager to join Experis.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Job Purpose/The Role:

Join our dynamic Sales Operations team as a Sales Operations Account Manager, where you'll play a pivotal role in supporting bookings for the clients Market Unit. As part of the Client Account Manager (CAM) team, encompassing Sales Operations, Demand Lifecycle Management, and Relationship Management, you'll collaborate with stakeholders at all levels to maximize opportunities within existing contracts and uncover new growth areas. Ensuring robust governance and process adherence, this role demands excellent communication skills, attention to detail, and the ability to thrive in a fast-paced, engaging environment while providing key insights and complex business context to drive strategic decisions.

Key Responsibilities

• Support the provision of data and analysis to Sales Operations Lead, ensuring the smooth and efficient running of the CAM team
• Produce CRM data, manage forecasting and pipeline, analyse and produce ad-hoc reports, and conduct BD spend analysis.
• Assist in the design and implementation of standard team processes and templates, leveraging wider UK processes and best practices.
• Enhance the Pipeline process, including CRM development and reporting of THOR data.
• Understand the operational processes related to your role and be aware of the processes across the CAM team.
• Where possible, support the creation of industrialized Real Time management reporting (eg, Power BI).
• Support the running of the sales "Front Door" and the implementation of this new process. Collaborate closely with the Demand Management Contract Demand Leads for the assigned CDA
• Attend and support meetings and processes for opportunities within the Sales cycle, such as Pipeline Reviews, FPRs, and Sign On.
• Take responsibility for maintaining all key documentation, guidance, sales artifacts, templates, and process flows, ensuring they are up to date.
• Ensure all sales data and reporting are accurate and quality remains at a high standard.
• Build and maintain key stakeholder relationships.
• To ensure that your training plan is kept up to date so that any skill set gaps can be managed.

Benefits Include:

• Contributory pension scheme
• Employee Assistance Program
• Medical and Dental cover
• 22 days holiday + bank holidays
• Maternity Pay/Shared Parental leave and paternity leave
• Sick pay

Suitable Candidates should submit CVs in the first instance.