Computer Futures - London & S.E(Permanent and Contract)
Penrith, Cumbria
Cloud Manager opportunity to join a successful financial services organisation going through an exciting Cloud Transformation. Role Overview: Manage and enhance The Business's Cloud infrastructure, focusing on Azure Cloud platform. Ensure Cloud services evolve with business needs and deliver value. Oversee Azure-based Cloud services, support Legacy-to-cloud transitions, and champion cloud adoption. Cloud Manager Position - Up to £85,000 + Bens - 2 Year FTC = Mainly Remote Main Responsibilities: Cloud Platform Team Delivery: Ensure effective Cloud Platform Team operations. Monitor and respond to service events. Resolve incidents promptly. Engage in proactive problem management. Respond to service requests swiftly. Manage change & release activities per policy. Model Cloud Engineering Standards. Cloud Operations, Financial & Performance Management: Oversee Cloud infrastructure operations. Manage service activities: availability, security, performance, capacity, continuity, risk. Develop operational best practices. Handle budget setting, forecasting, and cost monitoring. Cloud Product Ownership & Strategy: Advocate Cloud technologies. Manage Cloud product vision, strategy, and roadmap. Drive Cloud service development and delivery. Collaborate with stakeholders for business-aligned Cloud infrastructure. Plan seamless migrations to the Cloud. Ways of Working: Promote collaboration with IT Service Delivery. Support DevOps culture and automation. Foster relationships with Information Security and Architecture teams. Governance & Risk Management: Lead risk management activities. Maintain Cloud risks and controls register. Manage suppliers/vendors regarding the Azure Cloud Platform. Ensure quality of Cloud deliverables and support documents. Team Leadership & Line Management: Manage and coach Platform and Cloud Operations Engineers. Develop colleagues' tech skills. Ensure adequate staffing and skills for optimal Cloud Platform operation. Financial Responsibilities: Oversee cloud platform and staffing costs/budgeting/forecasting. Experience, Knowledge, and Qualifications: Proficient in Azure Services and Architecture. Experience with Azure Cloud Platform & Infrastructure. Knowledge of Infrastructure as Code, CI/CD pipelines. Skilled in on-premise and hybrid infrastructure. Experience migrating to Azure. Leadership in a DevOps team. Financial Management. Familiarity with ITIL v4 and agile methodologies. Awareness of cloud technology advances. Skills, Abilities, and Behaviors: Leadership and strategic vision. Strong relationship-building and communication skills. Commercial and member focus. Achievement-driven and risk-aware. Commitment to mutual ethos. Desirable: Financial services experience. If this sounds like a good fit and something you are interested in, apply now. To find out more about Computer Futures please visit our website Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
12/11/2024
Cloud Manager opportunity to join a successful financial services organisation going through an exciting Cloud Transformation. Role Overview: Manage and enhance The Business's Cloud infrastructure, focusing on Azure Cloud platform. Ensure Cloud services evolve with business needs and deliver value. Oversee Azure-based Cloud services, support Legacy-to-cloud transitions, and champion cloud adoption. Cloud Manager Position - Up to £85,000 + Bens - 2 Year FTC = Mainly Remote Main Responsibilities: Cloud Platform Team Delivery: Ensure effective Cloud Platform Team operations. Monitor and respond to service events. Resolve incidents promptly. Engage in proactive problem management. Respond to service requests swiftly. Manage change & release activities per policy. Model Cloud Engineering Standards. Cloud Operations, Financial & Performance Management: Oversee Cloud infrastructure operations. Manage service activities: availability, security, performance, capacity, continuity, risk. Develop operational best practices. Handle budget setting, forecasting, and cost monitoring. Cloud Product Ownership & Strategy: Advocate Cloud technologies. Manage Cloud product vision, strategy, and roadmap. Drive Cloud service development and delivery. Collaborate with stakeholders for business-aligned Cloud infrastructure. Plan seamless migrations to the Cloud. Ways of Working: Promote collaboration with IT Service Delivery. Support DevOps culture and automation. Foster relationships with Information Security and Architecture teams. Governance & Risk Management: Lead risk management activities. Maintain Cloud risks and controls register. Manage suppliers/vendors regarding the Azure Cloud Platform. Ensure quality of Cloud deliverables and support documents. Team Leadership & Line Management: Manage and coach Platform and Cloud Operations Engineers. Develop colleagues' tech skills. Ensure adequate staffing and skills for optimal Cloud Platform operation. Financial Responsibilities: Oversee cloud platform and staffing costs/budgeting/forecasting. Experience, Knowledge, and Qualifications: Proficient in Azure Services and Architecture. Experience with Azure Cloud Platform & Infrastructure. Knowledge of Infrastructure as Code, CI/CD pipelines. Skilled in on-premise and hybrid infrastructure. Experience migrating to Azure. Leadership in a DevOps team. Financial Management. Familiarity with ITIL v4 and agile methodologies. Awareness of cloud technology advances. Skills, Abilities, and Behaviors: Leadership and strategic vision. Strong relationship-building and communication skills. Commercial and member focus. Achievement-driven and risk-aware. Commitment to mutual ethos. Desirable: Financial services experience. If this sounds like a good fit and something you are interested in, apply now. To find out more about Computer Futures please visit our website Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Investigo are proud to be partnered with Medécins Sans Frontières/Doctors Without Borders (MSF) to support in placing their newly created and pivotal Head of IT & Workplace Services role within the MSF UK's team, based full time out of the London office. Salary - £65,858 to £71,000 p.a + great benefits?. Medécins Sans Frontières/Doctors Without Borders (MSF) is an international, independent medical humanitarian organisation providing medical care and aid in over 70 countries. MSF provides assistance to people living through humanitarian emergencies, including natural or man-made disasters, disease outbreaks, and armed conflict. They do so irrespective of race, religion, creed or political convictions. MSF UK raises money and recruits staff to support the work of MSF's projects around the world. MSF UK also raises public and political awareness of its work within the UK and provides strategic and technical support to MSF's projects. The work of MSF UK and the generosity of its supporters ensures that MSF can continue to provide medical care where it is needed most. The Head of IT & Workplace Services will also take an active lead on the operational aspects of IT, workplace services and office management. This is a business facing position where you will be looking out into the wider organisation. You will ensure that the function continues to be a trusted business facing partner, supporting teams across MSF UK to achieve their objectives and leverage maximum value from the IT and workplace resources. Key duties and responsibilities: IT and Workplace strategy and implementation - Understand the user community needs in order to prioritise and service requirements. Develop and maintain a high-level programme and budget to deliver new IT requirements, ensuring changes are in line with strategy and approved by key stakeholders. Ensure alignment to broader organisational strategy. Internal service provision (IT) - Ensure a customer-focused service across all IT and digital services. Ensure core applications and data are available to users and support their use of these systems, including a programme to address training gaps. Lead on the provision of additional technology as required by the organisation. Internal service provision (workplace) - Ensure a friendly 'front of house' service for all office users and a seamless experience of the physical and digital workplace. Ensure services delivered in the office, support positive visitor and staff experience and make the office an attractive and effective working environment across a number of uses including meetings, collaboration and focused working. Lead on the delivery of an office environment that is compliant with all health and safety requirements and is both well maintained and 'personal' to the MSF experience. People management and leadership - Manage all aspects of the team, ensuring the team structure and operating model is fit for purpose. The team currently includes a business analyst, outsourced IT support function (approx 3.5 staff), office & projects manager, office manager assistant, receptionist and volunteer receptionists. Programme and project management - Project manage any IT, technology enabled, or workplace related projects ensuring objectives and scope are clearly defined and successfully delivered, reporting regularly on progress. Work with other departments to identify current and potential requirements for IT systems, infrastructure, services and training and how to fulfil them. Data governance, information and compliance - Work collaboratively with the Head of Policy, Risk and Planning on a range of related governance and compliance aspects, for example PCI-DSS, UK GDPR and Cyber10 Steps. Security - Set and own the physical and cyber security standards for the organisation across the office and all aspects of technology. Ensure effectiveness, security and legal compliance of all IT systems, hardware, software and data. Budget and vendor management - Manage and set the team budget and 3-5 year plan for expenditure within tight organisational constraints. Policies - Ensure up to date documentation of all relevant policies, procedures and user guides to facilitate operational needs, meet legal requirements and share knowledge. Provide accurate, data led reporting on key departmental metrics, KPIs, SLAs and project progress. We are seeking someone who has strong communication skills, an excellent background with rounded experience across technology, applications and infrastructure who enjoys engaging in a business facing role working with internal stakeholders across different teams at MSF UK. This is an exciting opportunity for someone to manage a dual area across technology and workplace services and have autonomy in managing this area. As you will be considered the "expert" around technology and workplace services for MSF UK, you will need to have ideally prior Head of Technology/Technology Service Management experience and be strong in managing a team. In total this posts manages 7 individuals. Reporting to Director of Finance & Services Posts this job manages Office & Projects Manager IT Business Analyst Management of outsourced IT function (based onsite X3) Receptionist If you think this role could be your next career move and you'd be interested in working for a well-known and highly prestigious charity organisation, please apply today with your most up to date CV. From there you will be contacted and guided through the application process. Due to the nature of this role, you will be need to be on site in London full time with the possibility of some weekly remote working in the office come mid-2025. Interviews will be taking place in person in London, the week commencing 20th and 21st November.
12/11/2024
Full time
Investigo are proud to be partnered with Medécins Sans Frontières/Doctors Without Borders (MSF) to support in placing their newly created and pivotal Head of IT & Workplace Services role within the MSF UK's team, based full time out of the London office. Salary - £65,858 to £71,000 p.a + great benefits?. Medécins Sans Frontières/Doctors Without Borders (MSF) is an international, independent medical humanitarian organisation providing medical care and aid in over 70 countries. MSF provides assistance to people living through humanitarian emergencies, including natural or man-made disasters, disease outbreaks, and armed conflict. They do so irrespective of race, religion, creed or political convictions. MSF UK raises money and recruits staff to support the work of MSF's projects around the world. MSF UK also raises public and political awareness of its work within the UK and provides strategic and technical support to MSF's projects. The work of MSF UK and the generosity of its supporters ensures that MSF can continue to provide medical care where it is needed most. The Head of IT & Workplace Services will also take an active lead on the operational aspects of IT, workplace services and office management. This is a business facing position where you will be looking out into the wider organisation. You will ensure that the function continues to be a trusted business facing partner, supporting teams across MSF UK to achieve their objectives and leverage maximum value from the IT and workplace resources. Key duties and responsibilities: IT and Workplace strategy and implementation - Understand the user community needs in order to prioritise and service requirements. Develop and maintain a high-level programme and budget to deliver new IT requirements, ensuring changes are in line with strategy and approved by key stakeholders. Ensure alignment to broader organisational strategy. Internal service provision (IT) - Ensure a customer-focused service across all IT and digital services. Ensure core applications and data are available to users and support their use of these systems, including a programme to address training gaps. Lead on the provision of additional technology as required by the organisation. Internal service provision (workplace) - Ensure a friendly 'front of house' service for all office users and a seamless experience of the physical and digital workplace. Ensure services delivered in the office, support positive visitor and staff experience and make the office an attractive and effective working environment across a number of uses including meetings, collaboration and focused working. Lead on the delivery of an office environment that is compliant with all health and safety requirements and is both well maintained and 'personal' to the MSF experience. People management and leadership - Manage all aspects of the team, ensuring the team structure and operating model is fit for purpose. The team currently includes a business analyst, outsourced IT support function (approx 3.5 staff), office & projects manager, office manager assistant, receptionist and volunteer receptionists. Programme and project management - Project manage any IT, technology enabled, or workplace related projects ensuring objectives and scope are clearly defined and successfully delivered, reporting regularly on progress. Work with other departments to identify current and potential requirements for IT systems, infrastructure, services and training and how to fulfil them. Data governance, information and compliance - Work collaboratively with the Head of Policy, Risk and Planning on a range of related governance and compliance aspects, for example PCI-DSS, UK GDPR and Cyber10 Steps. Security - Set and own the physical and cyber security standards for the organisation across the office and all aspects of technology. Ensure effectiveness, security and legal compliance of all IT systems, hardware, software and data. Budget and vendor management - Manage and set the team budget and 3-5 year plan for expenditure within tight organisational constraints. Policies - Ensure up to date documentation of all relevant policies, procedures and user guides to facilitate operational needs, meet legal requirements and share knowledge. Provide accurate, data led reporting on key departmental metrics, KPIs, SLAs and project progress. We are seeking someone who has strong communication skills, an excellent background with rounded experience across technology, applications and infrastructure who enjoys engaging in a business facing role working with internal stakeholders across different teams at MSF UK. This is an exciting opportunity for someone to manage a dual area across technology and workplace services and have autonomy in managing this area. As you will be considered the "expert" around technology and workplace services for MSF UK, you will need to have ideally prior Head of Technology/Technology Service Management experience and be strong in managing a team. In total this posts manages 7 individuals. Reporting to Director of Finance & Services Posts this job manages Office & Projects Manager IT Business Analyst Management of outsourced IT function (based onsite X3) Receptionist If you think this role could be your next career move and you'd be interested in working for a well-known and highly prestigious charity organisation, please apply today with your most up to date CV. From there you will be contacted and guided through the application process. Due to the nature of this role, you will be need to be on site in London full time with the possibility of some weekly remote working in the office come mid-2025. Interviews will be taking place in person in London, the week commencing 20th and 21st November.
Role: Procurament Manager ICT Location: Aarau Permanent role Work with up to 50% home office , independent work with flexible hours We are looking for one of our client based in Aarau a Procurement Manager ICT, you will oversee the telecommunications product groups, working closely with internal stakeholders to meet strategic and operational goals. Your responsibilities include: Telecommunications Category Management : You'll manage category oversight and strategy for telecommunications. Procurement Strategy Development : Collaborate with category experts to shape procurement strategies tailored to telecommunications needs. ICT Procurement Planning and Implementation : Plan, coordinate, and execute procurement activities for ICT in line with Swissgrid's policies and Swiss public procurement law (BöB/VöB). Cross-Functional Collaboration : Partner with project managers and specialized departments to verify internal needs and ensure timely procurement for projects and operational requirements. ICT Tender Standardization : Contribute to the standardization and improvement of ICT tender processes. Claims Management Implementation : Lead claims management efforts in coordination with Legal and other stakeholders. Sustainable Procurement Development : Champion sustainability in ICT procurement. Team and Departmental Development : Play an active role in evolving the Procurement & Claim Management team, including leading development initiatives. Your profile: Technical or Further Education : A foundation in electrical engineering, IT, computer science, or equivalent qualification, ideally supplemented by business or purchasing education. Procurement Experience : Several years in complex IT and telecommunications procurement, with expertise in drafting and negotiating contracts. Claims and Contract Negotiation : Proven experience in claims management and contract negotiation at a senior level (eg, maintenance extensions). Strategy Development and Legal Knowledge : Experience with procurement strategies and familiarity with public procurement law (BöB/VöB) is an advantage. Sustainability and Supplier Management : Knowledge of sustainable practices in ICT and experience in supplier management are beneficial. SAP Proficiency : Familiarity with SAP purchasing modules (SAP S4 and Ariba) is advantageous. Language Skills : Proficiency in German, good command of English, and French knowledge is a plus. If you are interested please apply with your CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
12/11/2024
Full time
Role: Procurament Manager ICT Location: Aarau Permanent role Work with up to 50% home office , independent work with flexible hours We are looking for one of our client based in Aarau a Procurement Manager ICT, you will oversee the telecommunications product groups, working closely with internal stakeholders to meet strategic and operational goals. Your responsibilities include: Telecommunications Category Management : You'll manage category oversight and strategy for telecommunications. Procurement Strategy Development : Collaborate with category experts to shape procurement strategies tailored to telecommunications needs. ICT Procurement Planning and Implementation : Plan, coordinate, and execute procurement activities for ICT in line with Swissgrid's policies and Swiss public procurement law (BöB/VöB). Cross-Functional Collaboration : Partner with project managers and specialized departments to verify internal needs and ensure timely procurement for projects and operational requirements. ICT Tender Standardization : Contribute to the standardization and improvement of ICT tender processes. Claims Management Implementation : Lead claims management efforts in coordination with Legal and other stakeholders. Sustainable Procurement Development : Champion sustainability in ICT procurement. Team and Departmental Development : Play an active role in evolving the Procurement & Claim Management team, including leading development initiatives. Your profile: Technical or Further Education : A foundation in electrical engineering, IT, computer science, or equivalent qualification, ideally supplemented by business or purchasing education. Procurement Experience : Several years in complex IT and telecommunications procurement, with expertise in drafting and negotiating contracts. Claims and Contract Negotiation : Proven experience in claims management and contract negotiation at a senior level (eg, maintenance extensions). Strategy Development and Legal Knowledge : Experience with procurement strategies and familiarity with public procurement law (BöB/VöB) is an advantage. Sustainability and Supplier Management : Knowledge of sustainable practices in ICT and experience in supplier management are beneficial. SAP Proficiency : Familiarity with SAP purchasing modules (SAP S4 and Ariba) is advantageous. Language Skills : Proficiency in German, good command of English, and French knowledge is a plus. If you are interested please apply with your CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
Job Title: IT Security Manager Location: Bristol - Hybrid Working 3 days per week onsite Salary: £60,000 - £65,000 + benefits Are you an experienced IT Security Manager looking for your next challenge? If so, this could be the ideal opportunity for you. My client, a specialist retail business with an excellent reputation, is currently investing within their IT Security team. As part of this investment, they are looking to hire an IT Security Manager to head up their IT Security function. Working closely with the Head of IT you will have responsibility for all things IT Security within the business. You will be responsible for scoping, implementing, monitoring, and maintaining IT security systems, you will be able to ensure compliance standards, strategy and reporting is carried out across all parts of the group. You will be supporting the IT team and the business by being a trusted advisor in all aspects of IT security and IT compliance. Responsible for delivery of pragmatic, high quality, secure, cost-effective security solutions. Key responsibilities Ensure IT Security meets the standards required by the business. Ensure IT Security systems are secure and fit for purpose. In Conjunction with the Head of Technology, set objectives, establish priorities and develop plans. Prepare and present proposals and benefits cases as working documents for senior management review on a monthly ongoing basis within an annual planning horizon. Implement approved proposals, managing functional input, where appropriate. Scope, implement, monitor and maintain IT Security systems. Support the wider IT team, and the business, by being a trusted advisor for all IT security and IT compliance matters. Perform due diligence and sign-off for all IT Security and Compliance related matters. IT Security patching strategy, reporting and compliance. Ensure IT Security and compliance systems are developed and maintained to the highest possible level. Adherence to, and liaison with Group Internal and External Audit requirements and standards. Maintain external IT Security certifications as required by the business. Define the IT Security strategy. Implement and maintain information security policies and procedures. Complete regular vulnerability scanning and required remedial actions. Ownership of the phishing strategy, campaigns, communications and remedial actions. Create and maintain appropriate documentation and standards. Maintain third-party vendor, hardware and software relationships related to IT Security. Ensure quality standards are adhered to by self and fellow members of the team. Skills and Experience required Proven background within a similar stand-alone IT Security Management or Lead role. Excellent IT security knowledge. (CISM, NIST, etc) Working knowledge of GDPR and PCI-DSS. Hands-on approach. Excellent team leadership skills (communication, prioritisation, delegation, planning, etc.) Quality of work - Demonstrates a high degree of attention to detail, thoroughness and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks. Communication & interpersonal skills - Ability to listen and understand information. Presents information in a clear and concise manner to both technical and non-technical people. Knows appropriate way of communicating with customers, peers and line managers. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously regardless of background or culture Initiative - Monitors and manages own time to ensure daily, and long-term objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self-reliance. Captures cross departmental analysis and detailed feedback from the Management team for review. Planning & organisation - Adapts to changes and uses resources effectively. Able to prioritise and execute competing activities and prioritise and delegate effectively. Budgetary competence. Demonstrable knowledge of the operational ITIL Service Management framework. Experience developing solutions based on best of breed products. Key vendor and/or relevant industry standard qualifications eg CISSP, CISM, Comptia Security (desirable) For more information or to apply please send a copy of your CV to (see below)
12/11/2024
Full time
Job Title: IT Security Manager Location: Bristol - Hybrid Working 3 days per week onsite Salary: £60,000 - £65,000 + benefits Are you an experienced IT Security Manager looking for your next challenge? If so, this could be the ideal opportunity for you. My client, a specialist retail business with an excellent reputation, is currently investing within their IT Security team. As part of this investment, they are looking to hire an IT Security Manager to head up their IT Security function. Working closely with the Head of IT you will have responsibility for all things IT Security within the business. You will be responsible for scoping, implementing, monitoring, and maintaining IT security systems, you will be able to ensure compliance standards, strategy and reporting is carried out across all parts of the group. You will be supporting the IT team and the business by being a trusted advisor in all aspects of IT security and IT compliance. Responsible for delivery of pragmatic, high quality, secure, cost-effective security solutions. Key responsibilities Ensure IT Security meets the standards required by the business. Ensure IT Security systems are secure and fit for purpose. In Conjunction with the Head of Technology, set objectives, establish priorities and develop plans. Prepare and present proposals and benefits cases as working documents for senior management review on a monthly ongoing basis within an annual planning horizon. Implement approved proposals, managing functional input, where appropriate. Scope, implement, monitor and maintain IT Security systems. Support the wider IT team, and the business, by being a trusted advisor for all IT security and IT compliance matters. Perform due diligence and sign-off for all IT Security and Compliance related matters. IT Security patching strategy, reporting and compliance. Ensure IT Security and compliance systems are developed and maintained to the highest possible level. Adherence to, and liaison with Group Internal and External Audit requirements and standards. Maintain external IT Security certifications as required by the business. Define the IT Security strategy. Implement and maintain information security policies and procedures. Complete regular vulnerability scanning and required remedial actions. Ownership of the phishing strategy, campaigns, communications and remedial actions. Create and maintain appropriate documentation and standards. Maintain third-party vendor, hardware and software relationships related to IT Security. Ensure quality standards are adhered to by self and fellow members of the team. Skills and Experience required Proven background within a similar stand-alone IT Security Management or Lead role. Excellent IT security knowledge. (CISM, NIST, etc) Working knowledge of GDPR and PCI-DSS. Hands-on approach. Excellent team leadership skills (communication, prioritisation, delegation, planning, etc.) Quality of work - Demonstrates a high degree of attention to detail, thoroughness and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks. Communication & interpersonal skills - Ability to listen and understand information. Presents information in a clear and concise manner to both technical and non-technical people. Knows appropriate way of communicating with customers, peers and line managers. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously regardless of background or culture Initiative - Monitors and manages own time to ensure daily, and long-term objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self-reliance. Captures cross departmental analysis and detailed feedback from the Management team for review. Planning & organisation - Adapts to changes and uses resources effectively. Able to prioritise and execute competing activities and prioritise and delegate effectively. Budgetary competence. Demonstrable knowledge of the operational ITIL Service Management framework. Experience developing solutions based on best of breed products. Key vendor and/or relevant industry standard qualifications eg CISSP, CISM, Comptia Security (desirable) For more information or to apply please send a copy of your CV to (see below)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
12/11/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
11/11/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
We are seeking an experienced Marketing Manager with vast experience in Food & Beverage Menu Design Management. You will be part of a Product & Proposition team, responsible for managing, evolving & optimising existing F&B propositions, and developing new customer products. Key Responsibilities: Support and deliver the annual F&B revenue and margin objectives Monitor, evolve and optimise the existing F&B proposition across over 200 Bar Cafes and 600 vend locations Identify, develop, and execute F&B activity aligned to strategic objectives that are ground in customer insight, are commercially and operationally viable to drive commercial performance Work closely with the Senior F&B Product Manager and cross functional teams to understand, identify, engage, and execute activity that delivers positive F&B performance and customer experience Responsible for post-activity performance, analysis, and recommendations Key Skills & Experience Required: A high level of practical F&B product/proposition marketing skills with demonstrated strength in F&B menu development (including pricing strategy and margins) & execution, promotional activity, and post-project analysis The ability to interpret and present customer, commercial and market data into valuable insight into clear recommendations that drives business performance and supports our strategic plan The ability to effectively lead, engage and influence across internal functions and operations The ability to collaboratively work with and influence multiple suppliers and strategic partners The ability to work across a broad range of activity with high levels of responsibility. Must be able to manage multiple projects and work strands effortlessly, working to critical deadlines The ability to innovate, be proactive and act as a highly motivated self-starter in a rapid results driven environment, willing to get involved and focussed on delivery Have excellent, proven project management skills, with a well organised and proactive approach, a can-do attitude and excellent attention to detail focussed on delivery To arrange an initial interview, please apply today
11/11/2024
Full time
We are seeking an experienced Marketing Manager with vast experience in Food & Beverage Menu Design Management. You will be part of a Product & Proposition team, responsible for managing, evolving & optimising existing F&B propositions, and developing new customer products. Key Responsibilities: Support and deliver the annual F&B revenue and margin objectives Monitor, evolve and optimise the existing F&B proposition across over 200 Bar Cafes and 600 vend locations Identify, develop, and execute F&B activity aligned to strategic objectives that are ground in customer insight, are commercially and operationally viable to drive commercial performance Work closely with the Senior F&B Product Manager and cross functional teams to understand, identify, engage, and execute activity that delivers positive F&B performance and customer experience Responsible for post-activity performance, analysis, and recommendations Key Skills & Experience Required: A high level of practical F&B product/proposition marketing skills with demonstrated strength in F&B menu development (including pricing strategy and margins) & execution, promotional activity, and post-project analysis The ability to interpret and present customer, commercial and market data into valuable insight into clear recommendations that drives business performance and supports our strategic plan The ability to effectively lead, engage and influence across internal functions and operations The ability to collaboratively work with and influence multiple suppliers and strategic partners The ability to work across a broad range of activity with high levels of responsibility. Must be able to manage multiple projects and work strands effortlessly, working to critical deadlines The ability to innovate, be proactive and act as a highly motivated self-starter in a rapid results driven environment, willing to get involved and focussed on delivery Have excellent, proven project management skills, with a well organised and proactive approach, a can-do attitude and excellent attention to detail focussed on delivery To arrange an initial interview, please apply today
Venesky-Brown's client, a public sector organisation in the West of Scotland, is currently looking to recruit an iTrent Payroll Systems Administrator for an initial 6 month contract on a rate of c.£200/day (Inside IR35). This role will be remote based. Responsibilities: - Support the Finance Manager and Payroll Team Leader to develop relevant services and service plans by working in partnership with colleagues and by taking personal responsibility where appropriate for planning how these are delivered effectively and efficiently to service users. In particular: Assist with the implementation and operation of the iTrent Payroll System, planning and developing appropriately to ensure the delivery of a high-quality Payroll and Pension service to the organisation. Assist with planning the implementation of new working practices and systems to ensure appropriate set up of configuration parameters and user access rights, that effective usage procedures are developed, and that training and testing requirements can be met at appropriate stages, while allowing operational requirements to continue to be met as well. iii. Assist with planning to ensure the smooth implementation of any changes to the iTrent Payroll System. - Support the Finance Manager and Payroll Team Leader to deliver high quality services and best value to service users by ensuring that all agreed plans are implemented efficiently and effectively. In particular: Assist with development and delivery of procedures for use in relation to the effective operation of the iTrent Payroll System including the following responsibilities: Configure and maintain usage of relevant modules, setting up and maintaining configuration parameters and user access rights. iii. Using systems analysis and programming techniques to support the maintenance and enhancement of the payroll system. Coordinate and Liaise with relevant staff to test new releases of software and manage availability of the test system to meet requirements for training and testing. Assist with set up of integration requirements and testing for integration with other systems as required. Ensure all interfaces to other systems operate with integrity on a day-to-day basis, reconciling as required between the systems. vii. Resolve faults if possible and refer any that cannot be resolved to the suppliers and/or the organisation's IT Service Desk as appropriate. vii. Develop specifications for payroll systems functionality for development by other suppliers as appropriate. viii. Participate in meetings with other users of the payroll system. Participate in internal and external working groups as appropriate. - Assist the Finance Manager and Payroll Team Leader with the development of the payroll system systems by acting as project assistant for change projects involving payroll systems, developing and implementing communications plans to support change projects, develop and implement testing programmes to support systems development projects and delivering and developing training and guidance materials to support change projects in relation to systems development - Co-ordinate training delivery from consultants and develop skills to subsequently train directly and to train staff to act as trainers on the iTrent Payroll System, training both in procedures and in system usage. - Act as a first point of contact for all internal users and develop systems to communicate with users in an effective manner. Assist users with the development of reports. - Work with the Finance Manager, Payroll Team Leader and colleagues in other services to develop reporting and regular management information in a user-friendly format supporting the development and maintenance of catalogues for reporting - Assist the Finance Manager and Payroll Team Leader to manage relevant budgets by ensuring that any expenditure is appropriate, within allocated budget limits at all times and that accurate financial records are maintained. - Support the Finance Manager and Payroll Team Leader to develop, implement and maintain appropriate performance management reporting systems as a means of managing and monitoring the team's performance, to ensure standards are maintained, improvements developed and issues addressed in a timely manner. In particular: Assist with tracking of business process benefits. Ensure targets are recorded and reported in relation to key performance indicators for internal and external reporting. - Undertake other duties appropriate to this job and grade, and as required by the line manager and ensure appropriate outcomes are achieved. Essential Skills: - SCQF level 6 (3 Highers or equivalent) ideally in maths or computing - Experience working with complex systems and databases - Experience using Microsoft Office packages at an advanced level - Numerate- competent at interpreting and manipulating formulae with mathematical and logical operators - Be able to demonstrate the following organisational competencies at level 2: Customer Focused Working with others iii. Delivering Results Innovative thinking Managing change Team leadership - Must be able to demonstrate a personal commitment to upholding the strictest levels of confidentiality in relation to the role. Desirable Skills: - HNC or equivalent. - Systems Administration experience - Working knowledge of iTrent Payroll System If you would like to hear more about this opportunity please get in touch.
11/11/2024
Contractor
Venesky-Brown's client, a public sector organisation in the West of Scotland, is currently looking to recruit an iTrent Payroll Systems Administrator for an initial 6 month contract on a rate of c.£200/day (Inside IR35). This role will be remote based. Responsibilities: - Support the Finance Manager and Payroll Team Leader to develop relevant services and service plans by working in partnership with colleagues and by taking personal responsibility where appropriate for planning how these are delivered effectively and efficiently to service users. In particular: Assist with the implementation and operation of the iTrent Payroll System, planning and developing appropriately to ensure the delivery of a high-quality Payroll and Pension service to the organisation. Assist with planning the implementation of new working practices and systems to ensure appropriate set up of configuration parameters and user access rights, that effective usage procedures are developed, and that training and testing requirements can be met at appropriate stages, while allowing operational requirements to continue to be met as well. iii. Assist with planning to ensure the smooth implementation of any changes to the iTrent Payroll System. - Support the Finance Manager and Payroll Team Leader to deliver high quality services and best value to service users by ensuring that all agreed plans are implemented efficiently and effectively. In particular: Assist with development and delivery of procedures for use in relation to the effective operation of the iTrent Payroll System including the following responsibilities: Configure and maintain usage of relevant modules, setting up and maintaining configuration parameters and user access rights. iii. Using systems analysis and programming techniques to support the maintenance and enhancement of the payroll system. Coordinate and Liaise with relevant staff to test new releases of software and manage availability of the test system to meet requirements for training and testing. Assist with set up of integration requirements and testing for integration with other systems as required. Ensure all interfaces to other systems operate with integrity on a day-to-day basis, reconciling as required between the systems. vii. Resolve faults if possible and refer any that cannot be resolved to the suppliers and/or the organisation's IT Service Desk as appropriate. vii. Develop specifications for payroll systems functionality for development by other suppliers as appropriate. viii. Participate in meetings with other users of the payroll system. Participate in internal and external working groups as appropriate. - Assist the Finance Manager and Payroll Team Leader with the development of the payroll system systems by acting as project assistant for change projects involving payroll systems, developing and implementing communications plans to support change projects, develop and implement testing programmes to support systems development projects and delivering and developing training and guidance materials to support change projects in relation to systems development - Co-ordinate training delivery from consultants and develop skills to subsequently train directly and to train staff to act as trainers on the iTrent Payroll System, training both in procedures and in system usage. - Act as a first point of contact for all internal users and develop systems to communicate with users in an effective manner. Assist users with the development of reports. - Work with the Finance Manager, Payroll Team Leader and colleagues in other services to develop reporting and regular management information in a user-friendly format supporting the development and maintenance of catalogues for reporting - Assist the Finance Manager and Payroll Team Leader to manage relevant budgets by ensuring that any expenditure is appropriate, within allocated budget limits at all times and that accurate financial records are maintained. - Support the Finance Manager and Payroll Team Leader to develop, implement and maintain appropriate performance management reporting systems as a means of managing and monitoring the team's performance, to ensure standards are maintained, improvements developed and issues addressed in a timely manner. In particular: Assist with tracking of business process benefits. Ensure targets are recorded and reported in relation to key performance indicators for internal and external reporting. - Undertake other duties appropriate to this job and grade, and as required by the line manager and ensure appropriate outcomes are achieved. Essential Skills: - SCQF level 6 (3 Highers or equivalent) ideally in maths or computing - Experience working with complex systems and databases - Experience using Microsoft Office packages at an advanced level - Numerate- competent at interpreting and manipulating formulae with mathematical and logical operators - Be able to demonstrate the following organisational competencies at level 2: Customer Focused Working with others iii. Delivering Results Innovative thinking Managing change Team leadership - Must be able to demonstrate a personal commitment to upholding the strictest levels of confidentiality in relation to the role. Desirable Skills: - HNC or equivalent. - Systems Administration experience - Working knowledge of iTrent Payroll System If you would like to hear more about this opportunity please get in touch.
ARM (Advanced Resource Managers)
Southampton, Hampshire
Support Services Engineer - Onsite (Southampton) Salary: £40,000 Position Overview: As an Onsite Support Services Engineer, you will be able to provide technical support to end-users. This role has been specifically created to service one of our longstanding clients in the Southampton area. It is an excellent opportunity to showcase your technical expertise. Your remit will include incidents, problems, requests or help with particular projects, subject to client need. This role would suit someone who is comfortable working standalone in an onsite capacity, and as a subject matter expert providing a whole range of IT support. Responsibilities: Some of the responsibilities you can expect to be involved with include: Consulting with clients on their technical needs Responding to queries and complaints, finding the best resolution and maintaining customer contact Taking ownership of tickets allocated by client or operational teams, effectively managing them through to resolution or escalation Having the responsibility of ensuring successful sign-off, delivery, and handover to support services post project completion Assessing and reporting potential risks Reporting on customer feedback Ensuring all documentation is created, updated, and completed, including the maintaining of asset information and configurations Qualifications & Experience: The right candidate for this role will have the following technical experience: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous SharePoint 2010/2013 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
11/11/2024
Full time
Support Services Engineer - Onsite (Southampton) Salary: £40,000 Position Overview: As an Onsite Support Services Engineer, you will be able to provide technical support to end-users. This role has been specifically created to service one of our longstanding clients in the Southampton area. It is an excellent opportunity to showcase your technical expertise. Your remit will include incidents, problems, requests or help with particular projects, subject to client need. This role would suit someone who is comfortable working standalone in an onsite capacity, and as a subject matter expert providing a whole range of IT support. Responsibilities: Some of the responsibilities you can expect to be involved with include: Consulting with clients on their technical needs Responding to queries and complaints, finding the best resolution and maintaining customer contact Taking ownership of tickets allocated by client or operational teams, effectively managing them through to resolution or escalation Having the responsibility of ensuring successful sign-off, delivery, and handover to support services post project completion Assessing and reporting potential risks Reporting on customer feedback Ensuring all documentation is created, updated, and completed, including the maintaining of asset information and configurations Qualifications & Experience: The right candidate for this role will have the following technical experience: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous SharePoint 2010/2013 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Boss Professional Services
Hammersmith And Fulham, London
Full Stack Developer: Our client is a technology driven cloud native service provider. They are seeking an experienced Full Stack Developer to fundamentally contribute to the launch of a broader portfolio of products, in collaboration with a number of major global clients and partners. Core Skills/Experience required for the Full Stack Developer Good knowledge of building a web application using Node.js, JavaScript, and ideally Typescript, React, React Native Experience in ORMs (like Sequelize), RESTful APIs, MQTT, gRPC, GraphQL. Comfortable working with 3rd-party APIs like Google APIs, FCM, Twilio SMS Familiarity with databases (eg MySQL, PostgreSQL, MongoDB) Experience in AWS Services ie, EC2, ECS, VPC, S3, RDS, VPN, Gateways, Load Balancers, SQS, IAM, Secret Manager; message queues like RabbitMQ. Familiarity and operational knowledge of Linux and Docker. Experience building and maintaining CI/CD pipelines, GitHub Actions, and AWS developer tools like Code commit, build, deploy and pipeline. Excellent communication and teamwork skills An analytical mind, attention to details and security Enjoys working in a fast-paced and collaborative international environment. Over 5 years of proven development track record preferred. The Full Stack Developer main roles and responsibilities include: Work with development teams and product managers to ideate software solutions. Design Server Side architecture. Develop necessary APIs for the Front End of applications through appealing visual design. Develop and manage well-functioning databases and applications. Troubleshoot, debug and upgrade software. Create security and data protection settings. Build features and applications with a mobile responsive design. Write technical documentation. Work with data scientists and analysts to improve software.
11/11/2024
Full time
Full Stack Developer: Our client is a technology driven cloud native service provider. They are seeking an experienced Full Stack Developer to fundamentally contribute to the launch of a broader portfolio of products, in collaboration with a number of major global clients and partners. Core Skills/Experience required for the Full Stack Developer Good knowledge of building a web application using Node.js, JavaScript, and ideally Typescript, React, React Native Experience in ORMs (like Sequelize), RESTful APIs, MQTT, gRPC, GraphQL. Comfortable working with 3rd-party APIs like Google APIs, FCM, Twilio SMS Familiarity with databases (eg MySQL, PostgreSQL, MongoDB) Experience in AWS Services ie, EC2, ECS, VPC, S3, RDS, VPN, Gateways, Load Balancers, SQS, IAM, Secret Manager; message queues like RabbitMQ. Familiarity and operational knowledge of Linux and Docker. Experience building and maintaining CI/CD pipelines, GitHub Actions, and AWS developer tools like Code commit, build, deploy and pipeline. Excellent communication and teamwork skills An analytical mind, attention to details and security Enjoys working in a fast-paced and collaborative international environment. Over 5 years of proven development track record preferred. The Full Stack Developer main roles and responsibilities include: Work with development teams and product managers to ideate software solutions. Design Server Side architecture. Develop necessary APIs for the Front End of applications through appealing visual design. Develop and manage well-functioning databases and applications. Troubleshoot, debug and upgrade software. Create security and data protection settings. Build features and applications with a mobile responsive design. Write technical documentation. Work with data scientists and analysts to improve software.
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
08/11/2024
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Associate Principal, Application/Cloud Engineering. This role is focused on engineering and maintaining lab environments in public cloud and data centers using IaC techniques. This person will need experience with DevOps tools like Terraform, Ansible, Jenkins, Kubernetes, AWS, etc. This person will also need experience developing tools and automate tasks using languages such as Python, PowerShell, Bash. Responsibilities: Engineer and maintain Lab environments in Public Cloud and Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for company infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, serverless, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Bachelor's or master's degree in computer science related degree or equivalent experience 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes
08/11/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Associate Principal, Application/Cloud Engineering. This role is focused on engineering and maintaining lab environments in public cloud and data centers using IaC techniques. This person will need experience with DevOps tools like Terraform, Ansible, Jenkins, Kubernetes, AWS, etc. This person will also need experience developing tools and automate tasks using languages such as Python, PowerShell, Bash. Responsibilities: Engineer and maintain Lab environments in Public Cloud and Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for company infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, serverless, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Bachelor's or master's degree in computer science related degree or equivalent experience 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
08/11/2024
Full time
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
Maintenance Manager - Laboratory Facility Maintenance Manager with an engineering background required for a fantastic multifunctional laboratory research environment. We are seeking someone with strong experience within a laboratory setting with specialised knowledge of the equipment within it and a strong leader of people. This role will see you overseeing their whole biotechnology environment, from the infrastructure and equipment to the facilities and offices. We are therefore looking for an experienced Engineer from either an electrical, mechanical or instrumentation background who can understand technical drawings as part of equipment calibration and validation. As Maintenance Manager you'll lead the team and the strategy to ensure seamless operational efficiency and GMP guidelines are adhered to. Maintenance Manager role requirements: Lead the maintenance across a multifunctional research facility including laboratory environments, energy systems and critical infrastructure Team leadership of a multi-skilled maintenance team with a focus on high standards Strategic leadership of compliance and regulatory standards Calibration and validation of machinery Prior experience as an Engineer is essential, either electrical, mechanical or instrumentation Extensive general experience as a facilities manager or maintenance manager in a similar setting is essential You will need to be on site 5-days per week with the additional possibility of urgent out-of-ours work. Therefore you must be based within Oxford or be looking to relocate to Oxford. This is a great opportunity for a Maintenance Manager or Facilities Manager to join a thriving organisation which are also working on a totally new greenfield laboratory facility build project. Kindly note that you will need to be based full time in Oxford for this position. In return, they offer a salary up to £90k and a range of benefit including bonus scheme, expenses allowances and medical and healthcare packages. They will also consider a candidate who is looking to relocate from another part of the UK to Oxford. To apply for this role please send your CV to Rob Goffin at IT Recruitment Solutions now! Maintenance Manager, Facilities Manager, Laboratory, Biotech, Engineer, Oxford, Permanent, on-Site. UK applicants only £80,000 - £90,000 + Bonus + Benefits
08/11/2024
Full time
Maintenance Manager - Laboratory Facility Maintenance Manager with an engineering background required for a fantastic multifunctional laboratory research environment. We are seeking someone with strong experience within a laboratory setting with specialised knowledge of the equipment within it and a strong leader of people. This role will see you overseeing their whole biotechnology environment, from the infrastructure and equipment to the facilities and offices. We are therefore looking for an experienced Engineer from either an electrical, mechanical or instrumentation background who can understand technical drawings as part of equipment calibration and validation. As Maintenance Manager you'll lead the team and the strategy to ensure seamless operational efficiency and GMP guidelines are adhered to. Maintenance Manager role requirements: Lead the maintenance across a multifunctional research facility including laboratory environments, energy systems and critical infrastructure Team leadership of a multi-skilled maintenance team with a focus on high standards Strategic leadership of compliance and regulatory standards Calibration and validation of machinery Prior experience as an Engineer is essential, either electrical, mechanical or instrumentation Extensive general experience as a facilities manager or maintenance manager in a similar setting is essential You will need to be on site 5-days per week with the additional possibility of urgent out-of-ours work. Therefore you must be based within Oxford or be looking to relocate to Oxford. This is a great opportunity for a Maintenance Manager or Facilities Manager to join a thriving organisation which are also working on a totally new greenfield laboratory facility build project. Kindly note that you will need to be based full time in Oxford for this position. In return, they offer a salary up to £90k and a range of benefit including bonus scheme, expenses allowances and medical and healthcare packages. They will also consider a candidate who is looking to relocate from another part of the UK to Oxford. To apply for this role please send your CV to Rob Goffin at IT Recruitment Solutions now! Maintenance Manager, Facilities Manager, Laboratory, Biotech, Engineer, Oxford, Permanent, on-Site. UK applicants only £80,000 - £90,000 + Bonus + Benefits
Our award winning services client in Birmingham is seeking an experienced Technical Service Desk Manager with strong, hands on Azure technical skills, to drive shift performance, maintain operational standards, and ensure top-tier client service in a Cloud-based environment. This is a superb opportunity to lead and innovate in Cloud operations, working in our client's thriving Managed Service Centre. The Technical Manager is responsible for overseeing the technical operations of the Managed Service Centre, with a particular focus on Cloud Services and Data Protection. The role will be working 2-3 days in our client's Birmingham office and rest can be remote fom home. You must have proof of current or previous experience leading small teams and hands-on experience in Cloud operations (Azure, AWS); implementation of Backup & Recovery technologies, data protection strategies (Veeam backups, Spectrum Protect). Responsibilities: Shift Leadership: Support shift leaders to uphold consistent standards. Knowledge Sharing: Facilitate training and updates on processes and technologies. Policy Development: Refine procedures for cloud operations, backups, and disaster recovery. ServiceNow Management: Oversee incident queues to meet SLA timelines. Client Escalations: Resolve escalated issues in cloud and data protection. Data Protection: Ensure secure, compliant backup and recovery. Incident Resolution: Manage incidents in cloud environments like Azure. Team Development: Identify knowledge gaps and upskill team members. To be successful in this role you will have the following: Proven experience leading small teams. A strong background in Cloud management (Azure), Cloud security best practices and monitoring tools (eg, SolarWinds, LogicMonitor) Azure Cloud technical experience Wintel (on-prem) technical skills Experience with ServiceNow and data security Incident and Escalation Management focussing on Cloud environments (eg, Azure, Wintel, other back up technologies) Technical Expertise: Strong operational knowledge and hands-on experience in cloud operations (Azure, AWS, IBM Cloud), data protection strategies (including Spectrum Protect and Veeam backups), and monitoring tools (SolarWinds, LogicMonitor, etc.) Backup and Recovery Expertise: Proficiency in configuring and maintaining secure, encrypted backup solutions, including the ability to troubleshoot backup failures and ensure data integrity during restores Incident, Problem & Change Management: Solid experience with ITIL frameworks and the ability to manage incidents, problems, and changes effectively from an operational perspective If your background aligns to the role and you would like to apply, please do so by clicking the link and you will receive an update on your application in due course. Candidates must be UK based and have the right to work in the UK - please consider this when applying. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
08/11/2024
Full time
Our award winning services client in Birmingham is seeking an experienced Technical Service Desk Manager with strong, hands on Azure technical skills, to drive shift performance, maintain operational standards, and ensure top-tier client service in a Cloud-based environment. This is a superb opportunity to lead and innovate in Cloud operations, working in our client's thriving Managed Service Centre. The Technical Manager is responsible for overseeing the technical operations of the Managed Service Centre, with a particular focus on Cloud Services and Data Protection. The role will be working 2-3 days in our client's Birmingham office and rest can be remote fom home. You must have proof of current or previous experience leading small teams and hands-on experience in Cloud operations (Azure, AWS); implementation of Backup & Recovery technologies, data protection strategies (Veeam backups, Spectrum Protect). Responsibilities: Shift Leadership: Support shift leaders to uphold consistent standards. Knowledge Sharing: Facilitate training and updates on processes and technologies. Policy Development: Refine procedures for cloud operations, backups, and disaster recovery. ServiceNow Management: Oversee incident queues to meet SLA timelines. Client Escalations: Resolve escalated issues in cloud and data protection. Data Protection: Ensure secure, compliant backup and recovery. Incident Resolution: Manage incidents in cloud environments like Azure. Team Development: Identify knowledge gaps and upskill team members. To be successful in this role you will have the following: Proven experience leading small teams. A strong background in Cloud management (Azure), Cloud security best practices and monitoring tools (eg, SolarWinds, LogicMonitor) Azure Cloud technical experience Wintel (on-prem) technical skills Experience with ServiceNow and data security Incident and Escalation Management focussing on Cloud environments (eg, Azure, Wintel, other back up technologies) Technical Expertise: Strong operational knowledge and hands-on experience in cloud operations (Azure, AWS, IBM Cloud), data protection strategies (including Spectrum Protect and Veeam backups), and monitoring tools (SolarWinds, LogicMonitor, etc.) Backup and Recovery Expertise: Proficiency in configuring and maintaining secure, encrypted backup solutions, including the ability to troubleshoot backup failures and ensure data integrity during restores Incident, Problem & Change Management: Solid experience with ITIL frameworks and the ability to manage incidents, problems, and changes effectively from an operational perspective If your background aligns to the role and you would like to apply, please do so by clicking the link and you will receive an update on your application in due course. Candidates must be UK based and have the right to work in the UK - please consider this when applying. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a GRC Compliance Monitoring Manager, preferably with RSA Archer experience. Candidate will provide execution and oversight for the programs that oversee compliance with regulatory and internal control environment. This includes, but is not limited to, facilitating and overseeing the management self-testing program, management self-testing quality assurance, annual attestations, and compliance automated testing program. Responsibilities: Oversee the facilitation of the management self-testing program, including drafting of test plans, launching campaigns, reviewing of results, and reporting on program. Oversee and advance the management self-testing quality assurance program. Facilitate, review and report on the company's attestation program. Oversee the Compliance automated testing activities and enhance the testing program in order to provide assurance and insight into the compliance-related activities of the organization. Design and perform tests of controls for design and operational effectiveness, as needed. Perform secondary review of compliance review checklist related to findings remediation efforts. Report on output of programs to stakeholders, senior management, and the board. In coordination with other members of the department, develop tools and reports for Assurance and Monitoring. Work with internal stakeholders (ORMC, Internal Audit, others) to determine ways to leverage work and maximize efficiency across the organization. Escalate issues to the Executive Director, Assurance and Monitoring, and the Chief Compliance Officer, as needed. Perform other duties as assigned. Supervisory Responsibilities: Supervise a team of Associate Principals and Senior Associates. Prioritize and distribute assignments, projects, and initiatives to ensure delivery of work product to accomplish objectives and goals. Promote staff's personal and professional development. Perform administrative supervisory activities including performance reviews, corrective action documentation, and other tasks as needed. Qualifications: Strong background and knowledge in process management, including familiarity with issue management or audit best practices. Understanding of the role and importance of internal controls within the organization. Strong analytical skills with the ability to apply judgment to provide efficient and effective solutions, and to analyze all collected data to garner useful results. Ability to prepare informative and concise reports depicting the current situation and historical trends. Excellent written and oral communication skills and the ability to interact with various departments to successfully collect needed information. Ability to adapt quickly to changing priorities, environment constraints, and project deadlines. Ability to manage multiple efforts concurrently. Bachelor's Degree in Business, Finance, Accounting, or a related discipline. 7-10 years related experience, preferably 3 years within financial services. Familiarity with internal controls role within an organization. Experience in identifying process improvements. Experience in project planning and reporting results. Experience with managing multiple projects simultaneously. CPA, CIA, CISA or other related certification, preferred Spreadsheet expertise (ie Excel). Documentation expertise (ie Word) Presentation experience (ie PowerPoint, Word, and Publisher) eGRC experience (specifically RSA Archer), preferred SOC experience and/or knowledge of COSO preferred.
08/11/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a GRC Compliance Monitoring Manager, preferably with RSA Archer experience. Candidate will provide execution and oversight for the programs that oversee compliance with regulatory and internal control environment. This includes, but is not limited to, facilitating and overseeing the management self-testing program, management self-testing quality assurance, annual attestations, and compliance automated testing program. Responsibilities: Oversee the facilitation of the management self-testing program, including drafting of test plans, launching campaigns, reviewing of results, and reporting on program. Oversee and advance the management self-testing quality assurance program. Facilitate, review and report on the company's attestation program. Oversee the Compliance automated testing activities and enhance the testing program in order to provide assurance and insight into the compliance-related activities of the organization. Design and perform tests of controls for design and operational effectiveness, as needed. Perform secondary review of compliance review checklist related to findings remediation efforts. Report on output of programs to stakeholders, senior management, and the board. In coordination with other members of the department, develop tools and reports for Assurance and Monitoring. Work with internal stakeholders (ORMC, Internal Audit, others) to determine ways to leverage work and maximize efficiency across the organization. Escalate issues to the Executive Director, Assurance and Monitoring, and the Chief Compliance Officer, as needed. Perform other duties as assigned. Supervisory Responsibilities: Supervise a team of Associate Principals and Senior Associates. Prioritize and distribute assignments, projects, and initiatives to ensure delivery of work product to accomplish objectives and goals. Promote staff's personal and professional development. Perform administrative supervisory activities including performance reviews, corrective action documentation, and other tasks as needed. Qualifications: Strong background and knowledge in process management, including familiarity with issue management or audit best practices. Understanding of the role and importance of internal controls within the organization. Strong analytical skills with the ability to apply judgment to provide efficient and effective solutions, and to analyze all collected data to garner useful results. Ability to prepare informative and concise reports depicting the current situation and historical trends. Excellent written and oral communication skills and the ability to interact with various departments to successfully collect needed information. Ability to adapt quickly to changing priorities, environment constraints, and project deadlines. Ability to manage multiple efforts concurrently. Bachelor's Degree in Business, Finance, Accounting, or a related discipline. 7-10 years related experience, preferably 3 years within financial services. Familiarity with internal controls role within an organization. Experience in identifying process improvements. Experience in project planning and reporting results. Experience with managing multiple projects simultaneously. CPA, CIA, CISA or other related certification, preferred Spreadsheet expertise (ie Excel). Documentation expertise (ie Word) Presentation experience (ie PowerPoint, Word, and Publisher) eGRC experience (specifically RSA Archer), preferred SOC experience and/or knowledge of COSO preferred.
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Associate Principal, Application/Cloud Engineering. This role is focused on engineering and maintaining lab environments in public cloud and data centers using IaC techniques. This person will need experience with DevOps tools like Terraform, Ansible, Jenkins, Kubernetes, AWS, etc. This person will also need experience developing tools and automate tasks using languages such as Python, PowerShell, Bash. Responsibilities: Engineer and maintain Lab environments in Public Cloud and Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for company infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, serverless, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Bachelor's or master's degree in computer science related degree or equivalent experience 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes
07/11/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Associate Principal, Application/Cloud Engineering. This role is focused on engineering and maintaining lab environments in public cloud and data centers using IaC techniques. This person will need experience with DevOps tools like Terraform, Ansible, Jenkins, Kubernetes, AWS, etc. This person will also need experience developing tools and automate tasks using languages such as Python, PowerShell, Bash. Responsibilities: Engineer and maintain Lab environments in Public Cloud and Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for company infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, serverless, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Bachelor's or master's degree in computer science related degree or equivalent experience 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
07/11/2024
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Ready to take your career to new heights? We're on the lookout for a Product Manager with a passion for aviation and experience in flight operations, air traffic management, or the aviation industry. If you're a pro at turning innovative ideas into products that soar, this is your chance to join a market leading company that's transforming the way clients experience air travel. Our client is a leader in aviation solutions, and they're all about boosting operational efficiency, safety and performance, on a global scale. They thrive on team collaboration, innovation, and delivering excellence every day. Now, they need someone like you to help shape the future of their product offerings and make a real impact on the market. What You'll Do: Be the go-to person for clients; build strong relationships, understand their needs, and guide them through the product life cycle. Spot market trends; conduct research to ensure our products stay ahead of the competition and deliver what customers really want. Data-driven decisions; use insights and data to fuel product development and keep things moving in the right direction. Map out the future; create and maintain product roadmaps that align with business goals and client requirements. Collaborate across teams; work with others to improve existing products and create new solutions that meet the demands of today's aviation market. Shape pricing strategies; build pricing models that balance profitability with client satisfaction. What We're Looking For: Aviation, Flight Ops or Air Traffic product experience. A knack for data and the ability to turn market trends into actionable insights. Top-notch communication skills, you know how to build strong client relationships. Proven experience developing product roadmaps and pricing strategies. Familiarity with modern software development methodologies. A creative problem-solver with a passion for innovation. What's In It For You: A collaborative and inclusive work culture where your ideas matter. A competitive salary and benefits package. Hybrid/Flexible working options. Health insurance and a strong pension plan. Ready to take off? Email me, (see below) or hit the Apply button to learn more! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
07/11/2024
Full time
Ready to take your career to new heights? We're on the lookout for a Product Manager with a passion for aviation and experience in flight operations, air traffic management, or the aviation industry. If you're a pro at turning innovative ideas into products that soar, this is your chance to join a market leading company that's transforming the way clients experience air travel. Our client is a leader in aviation solutions, and they're all about boosting operational efficiency, safety and performance, on a global scale. They thrive on team collaboration, innovation, and delivering excellence every day. Now, they need someone like you to help shape the future of their product offerings and make a real impact on the market. What You'll Do: Be the go-to person for clients; build strong relationships, understand their needs, and guide them through the product life cycle. Spot market trends; conduct research to ensure our products stay ahead of the competition and deliver what customers really want. Data-driven decisions; use insights and data to fuel product development and keep things moving in the right direction. Map out the future; create and maintain product roadmaps that align with business goals and client requirements. Collaborate across teams; work with others to improve existing products and create new solutions that meet the demands of today's aviation market. Shape pricing strategies; build pricing models that balance profitability with client satisfaction. What We're Looking For: Aviation, Flight Ops or Air Traffic product experience. A knack for data and the ability to turn market trends into actionable insights. Top-notch communication skills, you know how to build strong client relationships. Proven experience developing product roadmaps and pricing strategies. Familiarity with modern software development methodologies. A creative problem-solver with a passion for innovation. What's In It For You: A collaborative and inclusive work culture where your ideas matter. A competitive salary and benefits package. Hybrid/Flexible working options. Health insurance and a strong pension plan. Ready to take off? Email me, (see below) or hit the Apply button to learn more! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Position: ICT Network & Infrastructure Manager Reports to: Director of Finance & Resources Hours: Full time - 37 hours per week Key Responsibilities ICT Network & Infrastructure Management Ensure the stability, security, and effectiveness of the schools ICT network and infrastructure. Enhance teaching and learning through the seamless integration of ICT systems. Collaborate with the Senior Leadership Team to drive improvements and future-proofing of the ICT infrastructure. Leadership & Team Management Line manage members of the ICT team, fostering a collaborative and high-performance environment. ICT Strategy Development Contribute to the development and implementation of the schools ICT strategy, focusing on the transition from on-premise to cloud-based solutions. Align the ICT strategy with the broader goals of the schools site development, as part of its rebuilding programme. ICT Budget & Financial Oversight Oversee the ICT budget, ensuring that spending aligns with strategic priorities while maintaining cost-effectiveness. Manage key contracts and supplier relationships to support ICT infrastructure and services. Website & Media Management Maintain and update the school's website, ensuring it reflects the latest information. Support the management of the school's social media presence. Assist in creating media content, including filming events and producing videos for the school community. Day-to-Day Network Operations Manage the daily operations of the schools ICT network, ensuring minimal disruption to teaching and learning. Oversee the maintenance and management of network components, including: Onsite Servers, Switches, and other hardware Desktop and laptop computers and peripherals CCTV and access control systems VOIP telephone systems, cashless catering systems, and the school's MIS system Security and filtering systems for email, web access, and overall network safety Ensure that all software is correctly licensed, securely stored, and operational. Maintain accurate hardware records, including asset tagging. Safeguarding & Online Safety Implement and manage systems that ensure high standards of online safety and web filtering to protect pupils. Support the effective implementation of fire and lockdown protocols across the school. Back-Up, Data Protection & Disaster Recovery Oversee data backup procedures to ensure compliance and data integrity. Maintain and regularly test disaster recovery plans. Support compliance with GDPR and data retention policies. Cyber Security Ensure compliance with Cyber Essentials and other security standards as required by the Risk Protection Arrangement (RPA). Broader Responsibilities Participate in ongoing staff training and professional development opportunities. Contribute positively to staff meetings and the overall development of the ICT team. Undertake additional duties as directed by the Director of Finance & Resources or Headteacher.
07/11/2024
Full time
Position: ICT Network & Infrastructure Manager Reports to: Director of Finance & Resources Hours: Full time - 37 hours per week Key Responsibilities ICT Network & Infrastructure Management Ensure the stability, security, and effectiveness of the schools ICT network and infrastructure. Enhance teaching and learning through the seamless integration of ICT systems. Collaborate with the Senior Leadership Team to drive improvements and future-proofing of the ICT infrastructure. Leadership & Team Management Line manage members of the ICT team, fostering a collaborative and high-performance environment. ICT Strategy Development Contribute to the development and implementation of the schools ICT strategy, focusing on the transition from on-premise to cloud-based solutions. Align the ICT strategy with the broader goals of the schools site development, as part of its rebuilding programme. ICT Budget & Financial Oversight Oversee the ICT budget, ensuring that spending aligns with strategic priorities while maintaining cost-effectiveness. Manage key contracts and supplier relationships to support ICT infrastructure and services. Website & Media Management Maintain and update the school's website, ensuring it reflects the latest information. Support the management of the school's social media presence. Assist in creating media content, including filming events and producing videos for the school community. Day-to-Day Network Operations Manage the daily operations of the schools ICT network, ensuring minimal disruption to teaching and learning. Oversee the maintenance and management of network components, including: Onsite Servers, Switches, and other hardware Desktop and laptop computers and peripherals CCTV and access control systems VOIP telephone systems, cashless catering systems, and the school's MIS system Security and filtering systems for email, web access, and overall network safety Ensure that all software is correctly licensed, securely stored, and operational. Maintain accurate hardware records, including asset tagging. Safeguarding & Online Safety Implement and manage systems that ensure high standards of online safety and web filtering to protect pupils. Support the effective implementation of fire and lockdown protocols across the school. Back-Up, Data Protection & Disaster Recovery Oversee data backup procedures to ensure compliance and data integrity. Maintain and regularly test disaster recovery plans. Support compliance with GDPR and data retention policies. Cyber Security Ensure compliance with Cyber Essentials and other security standards as required by the Risk Protection Arrangement (RPA). Broader Responsibilities Participate in ongoing staff training and professional development opportunities. Contribute positively to staff meetings and the overall development of the ICT team. Undertake additional duties as directed by the Director of Finance & Resources or Headteacher.