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ITSM Engineer

Trust In Soda

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ITSM Engineer

ITSM Engineer - HIRING ASAP

Start date: ASAP
Duration: 12 Months
Location: Onsite in Zurich
Rate: CHF 700 - CHF 800 per day

Responsibilities

  • Collaboration in the implementation of a new ITSM solution.
  • Management of our ITSM processes and their automation. You have a strong focus on incident, change, service request and configuration management.
  • Designing and improving modern processes with a focus on automation via command and control
  • Participate in planning and strategy meetings and assist in defining the organisation and service delivery.

Key Skills
  • 5+ years relevant experience
  • Scripting and automation: skills in Scripting languages to automate tasks.
  • Experience with API integration/development.
  • ITIL and DevOps experience
  • Knowledge of ITSM tools: Several years of experience with tools such as ServiceNow, Jira, Ivanti or BMC Remedy.
  • Several years of experience with IT Asset Management and IT Configuration Management processes.
  • Experience in managing IT projects and implementing ITSM processes.
  • Languages: German & English
About the Company
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Job Specification

14 Nov 2024

Job Location

Job type

Contractor

Job category

Information Technology, Telecommunications

Monthly salary

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