Desktop Engineer: Tech Bar, Windows 10, Windows 11, Laptop, Desktop, Builds

Our Global Enterprise client is seeking a Tech Bar Engineer to work with their engineering team on rota basis.

Start Date: Jan 2025
Duration: 120 days (initially)
Pay Rate: £110.43/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £ 123.76/day (includes rolled up holiday)
IR35 Status: Inside
Location: Worcester

Technical Skills:

• Assistance with IT related queries & general basic enquiries
• Assist users logging into and logging tickets within service Now
• Complete administration within Service Now (log/update and close tickets)
• To look up and check progress of IT support calls if requested
• Hardware diagnostics: carry out diagnostic tests to determine whether a fault is related to a hardware failure (or software/user profile issue) Check warranty and report to supplier or replace if out of warranty from Stock
• Device rebuilds and ensure compliant before re-issue (configured with latest windows updates)
• Install & troubleshoot software
• Office 365 suite knowledge for troubleshooting
• Basic Use of Active Directory - EG: PW resets, Bit locker recovery
• Basic use of SCCM
• Basic use of Nexthink
• NHS mail administration (creating accounts, PW resets, applying O365 Licences, leavers and Joiners, shared mailboxes, Multi factor authentication)
• Troubleshoot/fix MFA issues
• Educating users in; logins, mail, MS Teams, outlook, Cisco VPN, Citrix
• Spare stock management
• Loan stock management
• Liaise with other internal teams and NHS Acute Trust staff for application support and password resets
• Basic Mobile phone support
• Perform visits to A&E Dept (3 times a week) & Cancer services (once a week) and check with key contacts if there are any IT issues/perform quick fixes. Use Nexthink to check for any issues before each visit and complete a report each time
• Digital Dictation: create user accounts, add typist access and configure Olympus dictation devices

Soft Skills:

• Flexible approach and ability to work co-operatively within a newly created team environment
• Should be a self-starter and be able to perform quality assurance and control to create technical deliverables
• Experience in operationally supporting large, complex technical environment
• Strong communication and interpersonal skills
• Capability to organise and prioritise tasks
• Strong interpersonal skills to establish/maintain relationships and interact with team members
• Strong organisation and time management skills
• Strong analytical, problem solving and troubleshooting skills

To apply for this Desktop Engineer contract job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.