Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Data Governance MDM Analyst. Candidate will act as a liaison and translation layer between business and technical teams and operate at system- and detailed technical level for analysis purposes. Implement and support Metadata Management, Data Lineage, Data Quality and other essential Data Governance functions. Responsibilities: Work closely with Data Domain Owners and SMEs to identify CDE s (Critical Data Elements), define data elements for the Business Glossary and define business rules. Identify data sources and build out business glossary collaborating with data owners/stewards, collaborate with data modelers to review definitions of business terms vs technical terms. Ability to communicate effectively with Business and Technical SMEs, Architects, Analysts, Developers and other IT and business teams. Create, develop, configure and execute end to end business and technical data lineage across disparate sources working with business and technical SMEs/developers understanding the applications system/technical design and create data flow diagrams/data mappings. Experience working on metadata management ingesting metadata using metadata bridges/connectors, creating and ingesting custom source to target mappings, custom metadata assets. Develop Metadata, Data Lineage and Data Quality Solutions for multiple data sources across On Prem and Cloud environments including but not limited to Kafka, Protocol Buffers, REDIS, APIs, Databases, Flat Files, JSON, ETL/BI Tools and other Data Platform technologies etc. Design, Build and Execute Data Quality Rules over the CDEs identified according to the business needs to ensure clean and healthy data. Manage Data Quality Exceptions and help the team to find out the root cause analysis. Implement data governance policies, procedures, controls, and standards. Hands on experience working on data quality and data governance technology and tools. Utilize data profiling and data quality tools to analyze and determine causes of data quality issues. Design and implement Data Quality Dashboards for monitoring and reporting. Perform other duties as assigned. Qualifications: Ability to work independently and as part of a team to successfully execute projects. Ability to multitask and meet aggressive deadlines efficiently and effectively. Experience with Data Governance tools such as Collibra, IBM Infosphere Information Server Suite or Informatica. Proficient with SQL. Strong data analysis capabilities. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift, NoSQL, Object-based) and ETL tools. Previous experience in designing and building data capabilities like data quality, metadata, data lineage, data catalog and data dictionary. Experience with Business Intelligence/Reporting tools such as Tableau/Cognos. Strong written and oral communication skills with ability to work with users, peers and management. Capital market or banking domain experience is preferred. Prior development/coding experience is preferred. Experience working on Protobuf, APIs, Kafka as Data Sources is preferred. Experience working with draw.io or other tools creating architecture or data flow diagrams. Structured Query Language (SQL) Data Governance Tools example Collibra, IBM ISEE, Informatica etc. Bachelors or masters degree in data analytics, computer science or related field. 7+ years of experience in data governance disciplines: metadata management; data quality analysis; data quality remediation; data profiling and data lineage. DAMA certification preferred.
07/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Data Governance MDM Analyst. Candidate will act as a liaison and translation layer between business and technical teams and operate at system- and detailed technical level for analysis purposes. Implement and support Metadata Management, Data Lineage, Data Quality and other essential Data Governance functions. Responsibilities: Work closely with Data Domain Owners and SMEs to identify CDE s (Critical Data Elements), define data elements for the Business Glossary and define business rules. Identify data sources and build out business glossary collaborating with data owners/stewards, collaborate with data modelers to review definitions of business terms vs technical terms. Ability to communicate effectively with Business and Technical SMEs, Architects, Analysts, Developers and other IT and business teams. Create, develop, configure and execute end to end business and technical data lineage across disparate sources working with business and technical SMEs/developers understanding the applications system/technical design and create data flow diagrams/data mappings. Experience working on metadata management ingesting metadata using metadata bridges/connectors, creating and ingesting custom source to target mappings, custom metadata assets. Develop Metadata, Data Lineage and Data Quality Solutions for multiple data sources across On Prem and Cloud environments including but not limited to Kafka, Protocol Buffers, REDIS, APIs, Databases, Flat Files, JSON, ETL/BI Tools and other Data Platform technologies etc. Design, Build and Execute Data Quality Rules over the CDEs identified according to the business needs to ensure clean and healthy data. Manage Data Quality Exceptions and help the team to find out the root cause analysis. Implement data governance policies, procedures, controls, and standards. Hands on experience working on data quality and data governance technology and tools. Utilize data profiling and data quality tools to analyze and determine causes of data quality issues. Design and implement Data Quality Dashboards for monitoring and reporting. Perform other duties as assigned. Qualifications: Ability to work independently and as part of a team to successfully execute projects. Ability to multitask and meet aggressive deadlines efficiently and effectively. Experience with Data Governance tools such as Collibra, IBM Infosphere Information Server Suite or Informatica. Proficient with SQL. Strong data analysis capabilities. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift, NoSQL, Object-based) and ETL tools. Previous experience in designing and building data capabilities like data quality, metadata, data lineage, data catalog and data dictionary. Experience with Business Intelligence/Reporting tools such as Tableau/Cognos. Strong written and oral communication skills with ability to work with users, peers and management. Capital market or banking domain experience is preferred. Prior development/coding experience is preferred. Experience working on Protobuf, APIs, Kafka as Data Sources is preferred. Experience working with draw.io or other tools creating architecture or data flow diagrams. Structured Query Language (SQL) Data Governance Tools example Collibra, IBM ISEE, Informatica etc. Bachelors or masters degree in data analytics, computer science or related field. 7+ years of experience in data governance disciplines: metadata management; data quality analysis; data quality remediation; data profiling and data lineage. DAMA certification preferred.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Technical Data Analysis. This person will be the liaison between business/technical teams and will be focused on supporting and implementing data quality, Metadata management, data lineage, data mapping, data governance, etc. This person will need to be proficient with SQL data structure and will work within the Collibra Platform. This person must come from a financial company. Responsibilities: Work closely with Data Domain Owners and SMEs to identify CDE s (Critical Data Elements), define data elements for the Business Glossary and define business rules. Identify data sources and build out business glossary collaborating with data owners/stewards, collaborate with data modelers to review definitions of business terms vs technical terms. Ability to communicate effectively with Business and Technical SMEs, Architects, Analysts, Developers and other IT and business teams. Create, develop, configure and execute end to end business and technical data lineage across disparate sources working with business and technical SMEs/developers understanding the applications system/technical design and create data flow diagrams/data mappings. Experience working on metadata management ingesting metadata using metadata bridges/connectors, creating and ingesting custom source to target mappings, custom metadata assets. Develop Metadata, Data Lineage and Data Quality Solutions for multiple data sources across On Prem and Cloud environments including but not limited to Kafka, Protocol Buffers, REDIS, APIs, Databases, Flat Files, JSON, ETL/BI Tools and other Data Platform technologies etc. Design, Build and Execute Data Quality Rules over the CDEs identified according to the business needs to ensure clean and healthy data. Manage Data Quality Exceptions and help the team to find out the root cause analysis. Implement data governance policies, procedures, controls, and standards. Hands on experience working on data quality and data governance technology and tools. Utilize data profiling and data quality tools to analyze and determine causes of data quality issues. Design and implement Data Quality Dashboards for monitoring and reporting. Qualifications: Bachelors or masters degree in data analytics, computer science or related field. 7+ years of experience in data governance disciplines: metadata management; data quality analysis; data quality remediation; data profiling and data lineage. DAMA certification preferred. Experience with Data Governance tools such as Collibra, IBM Infosphere Information Server Suite or Informatica. Proficient with SQL. Strong data analysis capabilities. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift, NoSQL, Object-based) and ETL tools. Previous experience in designing and building data capabilities like data quality, metadata, data lineage, data catalog and data dictionary. Experience with Business Intelligence/Reporting tools such as Tableau/Cognos. Prior development/coding experience is preferred. Experience working on Protobuf, APIs, Kafka as Data Sources is preferred. Experience working with draw.io or other tools creating architecture or data flow diagrams. Data Governance Tools example Collibra, IBM ISEE, Informatica etc.
07/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Technical Data Analysis. This person will be the liaison between business/technical teams and will be focused on supporting and implementing data quality, Metadata management, data lineage, data mapping, data governance, etc. This person will need to be proficient with SQL data structure and will work within the Collibra Platform. This person must come from a financial company. Responsibilities: Work closely with Data Domain Owners and SMEs to identify CDE s (Critical Data Elements), define data elements for the Business Glossary and define business rules. Identify data sources and build out business glossary collaborating with data owners/stewards, collaborate with data modelers to review definitions of business terms vs technical terms. Ability to communicate effectively with Business and Technical SMEs, Architects, Analysts, Developers and other IT and business teams. Create, develop, configure and execute end to end business and technical data lineage across disparate sources working with business and technical SMEs/developers understanding the applications system/technical design and create data flow diagrams/data mappings. Experience working on metadata management ingesting metadata using metadata bridges/connectors, creating and ingesting custom source to target mappings, custom metadata assets. Develop Metadata, Data Lineage and Data Quality Solutions for multiple data sources across On Prem and Cloud environments including but not limited to Kafka, Protocol Buffers, REDIS, APIs, Databases, Flat Files, JSON, ETL/BI Tools and other Data Platform technologies etc. Design, Build and Execute Data Quality Rules over the CDEs identified according to the business needs to ensure clean and healthy data. Manage Data Quality Exceptions and help the team to find out the root cause analysis. Implement data governance policies, procedures, controls, and standards. Hands on experience working on data quality and data governance technology and tools. Utilize data profiling and data quality tools to analyze and determine causes of data quality issues. Design and implement Data Quality Dashboards for monitoring and reporting. Qualifications: Bachelors or masters degree in data analytics, computer science or related field. 7+ years of experience in data governance disciplines: metadata management; data quality analysis; data quality remediation; data profiling and data lineage. DAMA certification preferred. Experience with Data Governance tools such as Collibra, IBM Infosphere Information Server Suite or Informatica. Proficient with SQL. Strong data analysis capabilities. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift, NoSQL, Object-based) and ETL tools. Previous experience in designing and building data capabilities like data quality, metadata, data lineage, data catalog and data dictionary. Experience with Business Intelligence/Reporting tools such as Tableau/Cognos. Prior development/coding experience is preferred. Experience working on Protobuf, APIs, Kafka as Data Sources is preferred. Experience working with draw.io or other tools creating architecture or data flow diagrams. Data Governance Tools example Collibra, IBM ISEE, Informatica etc.
IT Support Analyst On-site in Sunderland Up to £40,000 + Shift Allowance We are currently working with a leading manufacturing company based in Sunderland, who are seeking a talented IT Support Analyst to join their dynamic Operations team. This is an exciting opportunity to work on-site in Sunderland, providing essential technical support to both internal and external users. Key Responsibilities: Manage and maintain critical IT infrastructure, including Servers, network appliances, and PCs. Provide expert technical support for manufacturing systems (MES) and corporate systems (Microsoft 365). Deliver exceptional Helpdesk services, resolving incidents and fulfilling requests efficiently. Collaborate with the wider IT team to develop and implement innovative solutions. Contribute to the development and maintenance of robust IT policies and procedures. Essential Skills and Experience: Proven IT support experience, particularly in infrastructure and IS systems. Strong troubleshooting and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work under pressure 1 and meet tight deadlines. Flexibility to work shifts (continental shift pattern). Preferred Skills and Qualifications: Experience in a manufacturing environment. Relevant IT degree or certification. Willingness to travel occasionally for business purposes. Benefits: Competitive salary and shift allowance. Opportunities for professional development and career growth. A supportive and collaborative work environment. The chance to work with cutting-edge technologies. If you're ready to take on a challenging and rewarding role, apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
07/01/2025
Full time
IT Support Analyst On-site in Sunderland Up to £40,000 + Shift Allowance We are currently working with a leading manufacturing company based in Sunderland, who are seeking a talented IT Support Analyst to join their dynamic Operations team. This is an exciting opportunity to work on-site in Sunderland, providing essential technical support to both internal and external users. Key Responsibilities: Manage and maintain critical IT infrastructure, including Servers, network appliances, and PCs. Provide expert technical support for manufacturing systems (MES) and corporate systems (Microsoft 365). Deliver exceptional Helpdesk services, resolving incidents and fulfilling requests efficiently. Collaborate with the wider IT team to develop and implement innovative solutions. Contribute to the development and maintenance of robust IT policies and procedures. Essential Skills and Experience: Proven IT support experience, particularly in infrastructure and IS systems. Strong troubleshooting and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work under pressure 1 and meet tight deadlines. Flexibility to work shifts (continental shift pattern). Preferred Skills and Qualifications: Experience in a manufacturing environment. Relevant IT degree or certification. Willingness to travel occasionally for business purposes. Benefits: Competitive salary and shift allowance. Opportunities for professional development and career growth. A supportive and collaborative work environment. The chance to work with cutting-edge technologies. If you're ready to take on a challenging and rewarding role, apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Data Governance Analyst £60,000 - £70,000 per annum 1 day in the office per week - London/Manchester/Glasgow Key Responsibilities Data Governance Implementation : Apply and enforce data policies and processes across the organisation. Ensure consistent application of data quality guidance throughout the data life cycle. Manage all data assets under the governance processes of the Data Office. Data Lifecycle Management : Support the development and maintenance of an end-to-end approach to data life cycle management. Apply the data governance framework, including data policies, standards, and clearly defined management definitions. Oversee data remediation plans to address non-compliant data assets. Data Tools and Resources : Implement and maintain the organization's data catalog for business-wide consumption. Collaborate with Information Security and second-line Data Protection teams to monitor and report outputs from security tools like Tessian and Exbeam. Stakeholder Engagement and Community Building : Engage with stakeholders to understand their requirements and manage expectations effectively. Build and nurture a data community to promote best practices across the organization. Fostering Data Maturity : Drive initiatives to improve the organization's overall data maturity and readiness. Knowledge & Experience Technical Skills : Knowledge of cloud and data management trends, including open-source tools, methodologies, and leading commercial solutions. Familiarity with data management frameworks and principles. Understanding of Master Data Management (MDM) technologies, processes, and design principles. Experience using tools for metadata management, data quality, and data stewardship. Analytical Skills : Strong analytical and problem-solving capabilities. Exceptional attention to detail, with a focus on ensuring data accuracy, quality, and integrity.
07/01/2025
Full time
Data Governance Analyst £60,000 - £70,000 per annum 1 day in the office per week - London/Manchester/Glasgow Key Responsibilities Data Governance Implementation : Apply and enforce data policies and processes across the organisation. Ensure consistent application of data quality guidance throughout the data life cycle. Manage all data assets under the governance processes of the Data Office. Data Lifecycle Management : Support the development and maintenance of an end-to-end approach to data life cycle management. Apply the data governance framework, including data policies, standards, and clearly defined management definitions. Oversee data remediation plans to address non-compliant data assets. Data Tools and Resources : Implement and maintain the organization's data catalog for business-wide consumption. Collaborate with Information Security and second-line Data Protection teams to monitor and report outputs from security tools like Tessian and Exbeam. Stakeholder Engagement and Community Building : Engage with stakeholders to understand their requirements and manage expectations effectively. Build and nurture a data community to promote best practices across the organization. Fostering Data Maturity : Drive initiatives to improve the organization's overall data maturity and readiness. Knowledge & Experience Technical Skills : Knowledge of cloud and data management trends, including open-source tools, methodologies, and leading commercial solutions. Familiarity with data management frameworks and principles. Understanding of Master Data Management (MDM) technologies, processes, and design principles. Experience using tools for metadata management, data quality, and data stewardship. Analytical Skills : Strong analytical and problem-solving capabilities. Exceptional attention to detail, with a focus on ensuring data accuracy, quality, and integrity.
PLATFORM DELIVERY SERVICE DESIGNER - OUTSIDE IR35 - INITIAL 6 MONTH One of Loriens leading Public sector clients is looking for a highly experienced Service Designer. The Service Designer will focus on designing user-centred services for the replacement of core systems in a government service. They will work to re-engineer processes, remove unnecessary manual handling, and ensure compliance with the Digital Scotland Service Standard, while improving the overall user experience. Lead the design of end-to-end services that are user-focused, accessible, and aligned with project objectives. Conduct workshops and co-design sessions with stakeholders to develop service blueprints and journey maps. Collaborate with business analysts and user researchers to identify pain points and opportunities for automation and improvement. Design processes that optimize the use of cloud-hosted SaaS platforms, ensuring scalability and efficiency. Work with the project team to ensure designs meet DSSS criteria and support regulatory compliance. Prototype and test service designs to gather user feedback and iterate on solutions. Advocate for user-centred design principles throughout the project life cycle. Provide documentation and guidance for the implementation of service designs. Role Criteria Key Skills and Experience: Experience designing services for government or regulated sectors. Strong knowledge of user-centred design, service blueprinting, and journey mapping. Familiarity with automation, process re-engineering, and cloud-hosted solutions. Experience with Digital Scotland Service Standard and its assessment process. Ability to communicate and collaborate effectively with multidisciplinary teams. Proficiency in prototyping and testing tools. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
07/01/2025
Contractor
PLATFORM DELIVERY SERVICE DESIGNER - OUTSIDE IR35 - INITIAL 6 MONTH One of Loriens leading Public sector clients is looking for a highly experienced Service Designer. The Service Designer will focus on designing user-centred services for the replacement of core systems in a government service. They will work to re-engineer processes, remove unnecessary manual handling, and ensure compliance with the Digital Scotland Service Standard, while improving the overall user experience. Lead the design of end-to-end services that are user-focused, accessible, and aligned with project objectives. Conduct workshops and co-design sessions with stakeholders to develop service blueprints and journey maps. Collaborate with business analysts and user researchers to identify pain points and opportunities for automation and improvement. Design processes that optimize the use of cloud-hosted SaaS platforms, ensuring scalability and efficiency. Work with the project team to ensure designs meet DSSS criteria and support regulatory compliance. Prototype and test service designs to gather user feedback and iterate on solutions. Advocate for user-centred design principles throughout the project life cycle. Provide documentation and guidance for the implementation of service designs. Role Criteria Key Skills and Experience: Experience designing services for government or regulated sectors. Strong knowledge of user-centred design, service blueprinting, and journey mapping. Familiarity with automation, process re-engineering, and cloud-hosted solutions. Experience with Digital Scotland Service Standard and its assessment process. Ability to communicate and collaborate effectively with multidisciplinary teams. Proficiency in prototyping and testing tools. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
USER RESEARCHER - INITIAL 6 MONTH - OUTSIDE IR35 One of Loriens leading Public sector clients is looking for a highly experienced User Researcher The User Researcher will be responsible for understanding the needs and behaviours of users interacting with the government service's application processes. They will ensure that user insights drive the design and development of the new cloud-hosted system, enabling a seamless and efficient experience that aligns with the Digital Scotland Service Standard. Main Duties of Role Plan, design, and conduct user research to gather insights on user needs, behaviours, and pain points. Use a variety of research methods, including interviews, usability testing, surveys, and data analysis. Collaborate with service designers and business analysts to translate user insights into actionable recommendations. Advocate for users and ensure their needs are at the forefront of decision-making. Work closely with the project team to ensure compliance with DSSS criteria and principles. Document and share research findings to inform the development of user-centred solutions. Contribute to the development of personas, user journeys, and scenarios. Provide expertise in accessibility and inclusivity to ensure all users are considered. Role Criteria Key Skills and Experience: Experience conducting user research in digital transformation projects. Strong knowledge of qualitative and quantitative research methods. Familiarity with Digital Scotland Service Standard and its application in government projects. Excellent communication and stakeholder engagement skills. Experience working in multidisciplinary teams. Knowledge of accessibility standards and inclusive design practices. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
07/01/2025
Contractor
USER RESEARCHER - INITIAL 6 MONTH - OUTSIDE IR35 One of Loriens leading Public sector clients is looking for a highly experienced User Researcher The User Researcher will be responsible for understanding the needs and behaviours of users interacting with the government service's application processes. They will ensure that user insights drive the design and development of the new cloud-hosted system, enabling a seamless and efficient experience that aligns with the Digital Scotland Service Standard. Main Duties of Role Plan, design, and conduct user research to gather insights on user needs, behaviours, and pain points. Use a variety of research methods, including interviews, usability testing, surveys, and data analysis. Collaborate with service designers and business analysts to translate user insights into actionable recommendations. Advocate for users and ensure their needs are at the forefront of decision-making. Work closely with the project team to ensure compliance with DSSS criteria and principles. Document and share research findings to inform the development of user-centred solutions. Contribute to the development of personas, user journeys, and scenarios. Provide expertise in accessibility and inclusivity to ensure all users are considered. Role Criteria Key Skills and Experience: Experience conducting user research in digital transformation projects. Strong knowledge of qualitative and quantitative research methods. Familiarity with Digital Scotland Service Standard and its application in government projects. Excellent communication and stakeholder engagement skills. Experience working in multidisciplinary teams. Knowledge of accessibility standards and inclusive design practices. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
IT Service Desk Technician Hourly Rate: £11.91 Location: Plymouth, Devon Job Type: Temporary to Permanent - initially 12 weeks Join a leading company recognised in the Sunday Times Top Track 100 as an IT Service Desk Technician. Based in Plymouth, you will be an integral part of a dynamic Incident team, dedicated to providing professional, timely, and courteous support by resolving computer software/hardware issues for our end users. Day-to-day of the role: Provide comprehensive IT support service to end customers within a retail environment. Receive, log, monitor, and respond promptly to Service Requests across three communication channels. Escalate complex and high-priority Service Records to both internal and external teams in line with agreed processes. Offer technical support on hardware, software, and data networks. Assess technical errors and determine a resolution process around till peripherals, such as Till Printers, Scanners, PEDs. Follow up on issue resolution via communication with Front End customers. Serve as a customer-centric interface for users of IT systems and external parties where applicable. Perform other ad-hoc duties as assigned by the IT Service Desk Team Leader and other senior members of staff within IT as required. Stay updated with new technologies that may be implemented by the business to maintain expert knowledge and uphold the ability to provide support. Required Skills & Qualifications: Experience working in an IT support provision. Previous experience in a customer-facing role. Basic knowledge of troubleshooting network infrastructure issues (WAN, LAN, etc.). Good understanding of overall technology concepts and terminology. Demonstrable analytical approach to problem-solving. Excellent written and verbal communication skills. Good working knowledge of current Windows PC operating systems, Windows File Server environments, and current data communications methodology. To apply for this IT Service Desk Technician position, please submit your CV detailing your relevant experience.
07/01/2025
Contractor
IT Service Desk Technician Hourly Rate: £11.91 Location: Plymouth, Devon Job Type: Temporary to Permanent - initially 12 weeks Join a leading company recognised in the Sunday Times Top Track 100 as an IT Service Desk Technician. Based in Plymouth, you will be an integral part of a dynamic Incident team, dedicated to providing professional, timely, and courteous support by resolving computer software/hardware issues for our end users. Day-to-day of the role: Provide comprehensive IT support service to end customers within a retail environment. Receive, log, monitor, and respond promptly to Service Requests across three communication channels. Escalate complex and high-priority Service Records to both internal and external teams in line with agreed processes. Offer technical support on hardware, software, and data networks. Assess technical errors and determine a resolution process around till peripherals, such as Till Printers, Scanners, PEDs. Follow up on issue resolution via communication with Front End customers. Serve as a customer-centric interface for users of IT systems and external parties where applicable. Perform other ad-hoc duties as assigned by the IT Service Desk Team Leader and other senior members of staff within IT as required. Stay updated with new technologies that may be implemented by the business to maintain expert knowledge and uphold the ability to provide support. Required Skills & Qualifications: Experience working in an IT support provision. Previous experience in a customer-facing role. Basic knowledge of troubleshooting network infrastructure issues (WAN, LAN, etc.). Good understanding of overall technology concepts and terminology. Demonstrable analytical approach to problem-solving. Excellent written and verbal communication skills. Good working knowledge of current Windows PC operating systems, Windows File Server environments, and current data communications methodology. To apply for this IT Service Desk Technician position, please submit your CV detailing your relevant experience.
Cloud Security Analyst - GRC Bristol - Mainly Remote site visits once per month £45,000 - £50,000 + benefits Fantastic new permanent opportunity for an experienced GRC focused Cloud Security Analyst with this market leading financial services business based in Bristol. As Cloud Security Analyst and a member of the Information Security team, you will provide specialist support focusing on Cloud Security Governance, Risk & Compliance. You will assist in delivering compliance to internal and external standards, frameworks, and attestations. You will also be responsible for the maintenance of documentation and processes necessary to maintain compliance to industry frameworks, including assisting with post internal and external audit finalisation of findings and follow-ups. Main responsibilities: Assisting in meeting compliance requirements within the business in line with frameworks such as NIST or ISO27001. Monitoring of scheduled compliance activities such as Firewall rule reviews, developer security training, colleague policy attestations and collecting and collating evidence of such activities to assist in audit and assessment activities. Security Compliance oversight of transformation initiatives and cloud security compliance activities. Collating and compiling Management Information to provide assurance to the Head of Infosec and CISO of ongoing security compliance. Assisting in creating, reviewing and updating key ISMS documentation. Working with risk functions to complete security controls testing and alignment of controls with industry frameworks, performing gap analysis and assisting with remediation activities. Maintaining the program of remediation for audit and assessment findings. Provide SME support to cloud teams for security compliance requirements. Skills Required: Proven background within a similar GRC focussed Cloud Security Analyst position. Proven experience in a Security Compliance or Information Security role with a good technical background. Experience must have been gained within a regulated industry (preferably Financial Services) with experience of securing cloud environments such as AWS & Azure and understanding compliance requirements for cloud environments. Must be experienced in liaising with stakeholders at all levels and be confident in influencing business areas to meet compliance requirements. Certified to a recognised industry certification such as CISSP, CCSK, CCAK or equivalent. Demonstrable experience of working with compliance and risk management in a NIST or ISO27001 aligned environment. Experience of identifying, articulating, managing and reporting Information Security risks and an understanding of risk management practices, aligned with industry best practice. Achieved a Cloud Certification (AWS certified cloud practitioner, AWS certified solutions architect or AWS certified Security - Specialty) desirable For any further queries regarding the role, please contact Danny Palmer at (see below)
07/01/2025
Full time
Cloud Security Analyst - GRC Bristol - Mainly Remote site visits once per month £45,000 - £50,000 + benefits Fantastic new permanent opportunity for an experienced GRC focused Cloud Security Analyst with this market leading financial services business based in Bristol. As Cloud Security Analyst and a member of the Information Security team, you will provide specialist support focusing on Cloud Security Governance, Risk & Compliance. You will assist in delivering compliance to internal and external standards, frameworks, and attestations. You will also be responsible for the maintenance of documentation and processes necessary to maintain compliance to industry frameworks, including assisting with post internal and external audit finalisation of findings and follow-ups. Main responsibilities: Assisting in meeting compliance requirements within the business in line with frameworks such as NIST or ISO27001. Monitoring of scheduled compliance activities such as Firewall rule reviews, developer security training, colleague policy attestations and collecting and collating evidence of such activities to assist in audit and assessment activities. Security Compliance oversight of transformation initiatives and cloud security compliance activities. Collating and compiling Management Information to provide assurance to the Head of Infosec and CISO of ongoing security compliance. Assisting in creating, reviewing and updating key ISMS documentation. Working with risk functions to complete security controls testing and alignment of controls with industry frameworks, performing gap analysis and assisting with remediation activities. Maintaining the program of remediation for audit and assessment findings. Provide SME support to cloud teams for security compliance requirements. Skills Required: Proven background within a similar GRC focussed Cloud Security Analyst position. Proven experience in a Security Compliance or Information Security role with a good technical background. Experience must have been gained within a regulated industry (preferably Financial Services) with experience of securing cloud environments such as AWS & Azure and understanding compliance requirements for cloud environments. Must be experienced in liaising with stakeholders at all levels and be confident in influencing business areas to meet compliance requirements. Certified to a recognised industry certification such as CISSP, CCSK, CCAK or equivalent. Demonstrable experience of working with compliance and risk management in a NIST or ISO27001 aligned environment. Experience of identifying, articulating, managing and reporting Information Security risks and an understanding of risk management practices, aligned with industry best practice. Achieved a Cloud Certification (AWS certified cloud practitioner, AWS certified solutions architect or AWS certified Security - Specialty) desirable For any further queries regarding the role, please contact Danny Palmer at (see below)
Systems Analyst - ERP - £40-£50,000 (depending on skills/experience)+ benefits - North East England An exciting opportunity has arisen for a Systems Analyst within the IT team for this retail company with experience of ERP systems - in particular supply chain/manufacturing/logistics. The role involves working closely with the IT team and business providing supporting and enhancing their ERP system. The role will involve the analysis of business requirements and leading of discovery workshops to produce specification documents and user stories to support changes or new business needs, as well as 3rd level support. There are lots of exciting projects in the pipeline. Ideally you will have: - 3 years+ experience supporting and enhancing a major ERP system - Info M3/SAP/Oracle or other ERP system considered - Strong supply chain/manufacturing knowledge in an operational environment This role is a hybrid role with 3 days per week in the office.
07/01/2025
Full time
Systems Analyst - ERP - £40-£50,000 (depending on skills/experience)+ benefits - North East England An exciting opportunity has arisen for a Systems Analyst within the IT team for this retail company with experience of ERP systems - in particular supply chain/manufacturing/logistics. The role involves working closely with the IT team and business providing supporting and enhancing their ERP system. The role will involve the analysis of business requirements and leading of discovery workshops to produce specification documents and user stories to support changes or new business needs, as well as 3rd level support. There are lots of exciting projects in the pipeline. Ideally you will have: - 3 years+ experience supporting and enhancing a major ERP system - Info M3/SAP/Oracle or other ERP system considered - Strong supply chain/manufacturing knowledge in an operational environment This role is a hybrid role with 3 days per week in the office.
Business Applications Support Analyst - £30-£37,000 - hybrid - 3 days per week - central London Great opportunity to join a small team within this London based retail company. The team is responsible for maintaining and supporting a range of business systems - from small bespoke solutions to large cross-function applications, as well as integrations between applications. Essential skills: support experience gained working in the IT department within the retail sector good understanding of a highly integrated retail environment experience of having supported MS Dynamics 365 Business Central highly advantageous Good all round technical knowledge including advanced Excel skills (including data manipulation), SQL, Python Previous experience of working with SaaS solutions/Data handing/manipulation/correction Flexibility to support out of hours remotely including weekends is essential. This is a hybrid role with an office base in central London.
07/01/2025
Full time
Business Applications Support Analyst - £30-£37,000 - hybrid - 3 days per week - central London Great opportunity to join a small team within this London based retail company. The team is responsible for maintaining and supporting a range of business systems - from small bespoke solutions to large cross-function applications, as well as integrations between applications. Essential skills: support experience gained working in the IT department within the retail sector good understanding of a highly integrated retail environment experience of having supported MS Dynamics 365 Business Central highly advantageous Good all round technical knowledge including advanced Excel skills (including data manipulation), SQL, Python Previous experience of working with SaaS solutions/Data handing/manipulation/correction Flexibility to support out of hours remotely including weekends is essential. This is a hybrid role with an office base in central London.
Job Role: IAM Business Analyst Type: Freelance Location: Netherlands My market leading consultancy client are looking for a Business Analyst passionate about process improvement, translating technological changes into effective business solutions, and collaborating with Product Owners and stakeholders? You will play a critical role in the success of their IAM Transformation Program. With your business analysis experience, you'll help ensure the smooth and systematic implementation of IAM (Identity and Access Management) solutions. You'll work closely with internal and external stakeholders, as well as technology partners, to deliver secure and robust solutions that will help propel the organization forward. Key Responsibilities: Collaborate with Product Owners to align policies and ensure compliance across applications. Analyse and optimize IAM processes, including refining access roles where necessary. Define and document business requirements and translate them into clear functional specifications for technical teams. Partner with project managers and technical teams to ensure the seamless implementation of IAM solutions. Contribute to the development of the IAM product roadmap and ensure the inclusion of operational requirements related to security, compliance, and user experience. Keep stakeholders updated on program progress and provide transparent communication regarding project status. Requirements: Experience as a Business Analyst, preferably in complex transformation programs within IT or IAM. Familiarity with IAM technologies and processes. Experience in developing business requirements, use cases, and process models. Fluent in both Dutch and English. Experience moving from one tool to others is a plus. This is a business critical position with interview slots booked. If you're ready to make an impact and bring your skills to a transformative project, apply now!
07/01/2025
Contractor
Job Role: IAM Business Analyst Type: Freelance Location: Netherlands My market leading consultancy client are looking for a Business Analyst passionate about process improvement, translating technological changes into effective business solutions, and collaborating with Product Owners and stakeholders? You will play a critical role in the success of their IAM Transformation Program. With your business analysis experience, you'll help ensure the smooth and systematic implementation of IAM (Identity and Access Management) solutions. You'll work closely with internal and external stakeholders, as well as technology partners, to deliver secure and robust solutions that will help propel the organization forward. Key Responsibilities: Collaborate with Product Owners to align policies and ensure compliance across applications. Analyse and optimize IAM processes, including refining access roles where necessary. Define and document business requirements and translate them into clear functional specifications for technical teams. Partner with project managers and technical teams to ensure the seamless implementation of IAM solutions. Contribute to the development of the IAM product roadmap and ensure the inclusion of operational requirements related to security, compliance, and user experience. Keep stakeholders updated on program progress and provide transparent communication regarding project status. Requirements: Experience as a Business Analyst, preferably in complex transformation programs within IT or IAM. Familiarity with IAM technologies and processes. Experience in developing business requirements, use cases, and process models. Fluent in both Dutch and English. Experience moving from one tool to others is a plus. This is a business critical position with interview slots booked. If you're ready to make an impact and bring your skills to a transformative project, apply now!
IAM Business Analyst - Dutch Speaking My client, a large Dutch organisation, are looking for an experienced Business Analyst with good knowledge around IAM to join their IAM Transformation Team. This will be working on large scale strategic objectives within the IAM space. This will be an initial 6 month contract, and is expected to last much longer. The role will be working 2-3 days per week in the office close to Amsterdam. Key Responsibilities: - Work closely with Product Owners/Managers to align appropriate policy frameworks and ensure applications comply with the policies - Analyse IAM processes within the organisation - Define business requirements and translate them into functional specs for the technical team - Ensure effective implementation of IAM solutions (such as identity governance, RBAC etc) - Support the development of the IAM product roadmap - Resolve incidents and bottlenecks alongside technical teams Required Experience: - 3+ years experience as a BA, with proven experience in the IAM space - Knowledge of IAM technologies such as SSO, RBAC, Identity Governance - Good experience with Stakeholder Management - Experience developing business requirements, use cases and process models - Fluent Dutch speaker Interviews will be happening on this role later this week so please send in your CV as soon as possible!
07/01/2025
Contractor
IAM Business Analyst - Dutch Speaking My client, a large Dutch organisation, are looking for an experienced Business Analyst with good knowledge around IAM to join their IAM Transformation Team. This will be working on large scale strategic objectives within the IAM space. This will be an initial 6 month contract, and is expected to last much longer. The role will be working 2-3 days per week in the office close to Amsterdam. Key Responsibilities: - Work closely with Product Owners/Managers to align appropriate policy frameworks and ensure applications comply with the policies - Analyse IAM processes within the organisation - Define business requirements and translate them into functional specs for the technical team - Ensure effective implementation of IAM solutions (such as identity governance, RBAC etc) - Support the development of the IAM product roadmap - Resolve incidents and bottlenecks alongside technical teams Required Experience: - 3+ years experience as a BA, with proven experience in the IAM space - Knowledge of IAM technologies such as SSO, RBAC, Identity Governance - Good experience with Stakeholder Management - Experience developing business requirements, use cases and process models - Fluent Dutch speaker Interviews will be happening on this role later this week so please send in your CV as soon as possible!
IT Business Analyst Location: Warsaw - (1 day onsite p/w - 4 Days Remote) $8,000 - $9,000 per month 6 months My client a leading health care organisation is looking for an experienced Business Analyst to join their Digital Health R&D team, where you'll play a pivotal role in shaping and driving critical data projects. Collaborate with world-class stakeholders to identify and deliver innovative technology solutions that power life-changing medical breakthroughs. Key Responsibilities: Lead business needs identification, driving strategic improvements. Plan and oversee analysis activities, ensuring quality and timeliness. Build robust relationships with stakeholders to influence change effectively. Manage requirements analysis and design, translating business needs into technical solutions. Develop compelling business cases for investment and evaluate solution proposals. What We're Looking For: Proven experience delivering data projects within pharma R&D, clinical trials, or similar. Experience with GxP compliance, particularly Good Clinical Practice (GCP), ensuring adherence to regulatory standards in clinical trial design and execution. Expertise in business analysis techniques for driving change. Proficiency with Agile methodology and tools like JIRA. Strong stakeholder engagement and communication skills. Familiarity with regulated environments (GxP) and complex systems.
07/01/2025
Contractor
IT Business Analyst Location: Warsaw - (1 day onsite p/w - 4 Days Remote) $8,000 - $9,000 per month 6 months My client a leading health care organisation is looking for an experienced Business Analyst to join their Digital Health R&D team, where you'll play a pivotal role in shaping and driving critical data projects. Collaborate with world-class stakeholders to identify and deliver innovative technology solutions that power life-changing medical breakthroughs. Key Responsibilities: Lead business needs identification, driving strategic improvements. Plan and oversee analysis activities, ensuring quality and timeliness. Build robust relationships with stakeholders to influence change effectively. Manage requirements analysis and design, translating business needs into technical solutions. Develop compelling business cases for investment and evaluate solution proposals. What We're Looking For: Proven experience delivering data projects within pharma R&D, clinical trials, or similar. Experience with GxP compliance, particularly Good Clinical Practice (GCP), ensuring adherence to regulatory standards in clinical trial design and execution. Expertise in business analysis techniques for driving change. Proficiency with Agile methodology and tools like JIRA. Strong stakeholder engagement and communication skills. Familiarity with regulated environments (GxP) and complex systems.
Company Overview I'm assisting a genuine and World-Wide renowed flagship organisition in their recruitment of a Junior iPaaS (Integration Platform as a Service) Integration Analyst to join their internal technology systems team. This is an exditing and outsatnding opportunity for an individual looking to grow their career in integration technology and play a key role in delivering seamless cloud integrations. Position Overview As a Junior/Mid-Level iPaaS Integration Analyst, you will work closely with senior team members to assist in the design, implementation, and management of integration solutions using iPaaS platforms. You will support internal stakeholders in streamlining their workflows, ensuring smooth data exchange between systems, and providing top-notch customer service. This is an ideal role for someone with a passion for technology, problem-solving, and learning new tools in a fast-paced environment. Key Responsibilities: Assist in the design, configuration, and deployment of integration solutions using iPaaS platforms (eg, MuleSoft, Dell Boomi, Informatica Cloud). Collaborate with senior analysts and technical teams to gather requirements and ensure seamless integration between internal and third-party systems. Troubleshoot integration issues and assist in identifying root causes and implementing solutions. Maintain and monitor the performance of existing integrations to ensure they meet business requirements. Work closely with cross-functional teams to ensure that integrations align with business goals. Participate in quality assurance processes by testing integrations and validating data flows. Provide technical support and training to end-users as needed. Stay up-to-date with the latest iPaaS technologies and industry best practices. Qualifications: Ideally a degree in Computer Science, Information Technology, Engineering or equivalent experience. Basic understanding of integration platforms (iPaaS) and cloud technologies. Familiarity with data formats like XML, JSON, CSV, and APIs. Good undersatnding of SQL. Strong analytical and problem-solving skills. Ability to work in a team-oriented, collaborative environment. Excellent communication skills. Eagerness to learn and grow in the field of integration technology. Previous experience in an integration or technical support role is a plus but not required. Preferred Skills (but not required): Hands-on experience with iPaaS tools such as MuleSoft, Dell Boomi, or Informatica Cloud. Experience with web services (REST, SOAP) and API management. Basic knowledge of programming languages (Java, JavaScript, Python). Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Why Join? Growth Opportunities : the business is committed to your professional development, with opportunities for training, certification, and career progression. Collaborative Culture : Join a supportive and collaborative team that values innovation and knowledge sharing. Competitive Compensation : WThey offer a competitive salary and benefits package, including bonus, health insurance, paid time off, and more. Exciting Projects : Work on cutting-edge integration projects that help businesses streamline their operations. Hybrid Working You must be based in the UK and be able to work frm the company's Manchester office twoce a week. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
07/01/2025
Full time
Company Overview I'm assisting a genuine and World-Wide renowed flagship organisition in their recruitment of a Junior iPaaS (Integration Platform as a Service) Integration Analyst to join their internal technology systems team. This is an exditing and outsatnding opportunity for an individual looking to grow their career in integration technology and play a key role in delivering seamless cloud integrations. Position Overview As a Junior/Mid-Level iPaaS Integration Analyst, you will work closely with senior team members to assist in the design, implementation, and management of integration solutions using iPaaS platforms. You will support internal stakeholders in streamlining their workflows, ensuring smooth data exchange between systems, and providing top-notch customer service. This is an ideal role for someone with a passion for technology, problem-solving, and learning new tools in a fast-paced environment. Key Responsibilities: Assist in the design, configuration, and deployment of integration solutions using iPaaS platforms (eg, MuleSoft, Dell Boomi, Informatica Cloud). Collaborate with senior analysts and technical teams to gather requirements and ensure seamless integration between internal and third-party systems. Troubleshoot integration issues and assist in identifying root causes and implementing solutions. Maintain and monitor the performance of existing integrations to ensure they meet business requirements. Work closely with cross-functional teams to ensure that integrations align with business goals. Participate in quality assurance processes by testing integrations and validating data flows. Provide technical support and training to end-users as needed. Stay up-to-date with the latest iPaaS technologies and industry best practices. Qualifications: Ideally a degree in Computer Science, Information Technology, Engineering or equivalent experience. Basic understanding of integration platforms (iPaaS) and cloud technologies. Familiarity with data formats like XML, JSON, CSV, and APIs. Good undersatnding of SQL. Strong analytical and problem-solving skills. Ability to work in a team-oriented, collaborative environment. Excellent communication skills. Eagerness to learn and grow in the field of integration technology. Previous experience in an integration or technical support role is a plus but not required. Preferred Skills (but not required): Hands-on experience with iPaaS tools such as MuleSoft, Dell Boomi, or Informatica Cloud. Experience with web services (REST, SOAP) and API management. Basic knowledge of programming languages (Java, JavaScript, Python). Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Why Join? Growth Opportunities : the business is committed to your professional development, with opportunities for training, certification, and career progression. Collaborative Culture : Join a supportive and collaborative team that values innovation and knowledge sharing. Competitive Compensation : WThey offer a competitive salary and benefits package, including bonus, health insurance, paid time off, and more. Exciting Projects : Work on cutting-edge integration projects that help businesses streamline their operations. Hybrid Working You must be based in the UK and be able to work frm the company's Manchester office twoce a week. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
My leading Investment Bank client are looking for a Murex Accounting Senior Business Analyst to work closely with Finance and Product Control departments to optimise current business processes in Mx3 and design new solutions, transitioning to take on responsibilities for all Back Office Murex operations. You'll also be heavily involved in a major Murex upgrade and be a key person in the business. This is a high profile role with lots of responsibility. An amazing opportunity! The following skills/experience is essential: Strong Murex Accounting background Business Analyst background End-to-end Murex Accounting Strong Financial Services experience Excellent communication skills Salary: Up to £115,000 + bonus + package Level: VP Location: London (good work from home options available) If you are interested in this position and meet the above requirements please apply immediately.
07/01/2025
Full time
My leading Investment Bank client are looking for a Murex Accounting Senior Business Analyst to work closely with Finance and Product Control departments to optimise current business processes in Mx3 and design new solutions, transitioning to take on responsibilities for all Back Office Murex operations. You'll also be heavily involved in a major Murex upgrade and be a key person in the business. This is a high profile role with lots of responsibility. An amazing opportunity! The following skills/experience is essential: Strong Murex Accounting background Business Analyst background End-to-end Murex Accounting Strong Financial Services experience Excellent communication skills Salary: Up to £115,000 + bonus + package Level: VP Location: London (good work from home options available) If you are interested in this position and meet the above requirements please apply immediately.
My Leading Financial Services client are looking for a talented and motivated Application Support Analyst to provide technical support across a wide spectrum of in-house and vendor software used by the business. The organisation are going through a number of large transformational programmes across multiple international offices. The role is busy and exciting. This is a newly created role in an established yet growing business. A brilliant opportunity! The following skills/experience is required: Application support background Windows and SQL Previously worked in a medium-large organisation, supporting at least 1000 users. Fluent German speaker The following is desirable: Multicash support experience Repsys Salary: Up to £110,000 + bonus + package Location: London (good work from home options available) If you are interested in this Application Support Analyst position and meet the above requirements please apply immediately.
07/01/2025
Full time
My Leading Financial Services client are looking for a talented and motivated Application Support Analyst to provide technical support across a wide spectrum of in-house and vendor software used by the business. The organisation are going through a number of large transformational programmes across multiple international offices. The role is busy and exciting. This is a newly created role in an established yet growing business. A brilliant opportunity! The following skills/experience is required: Application support background Windows and SQL Previously worked in a medium-large organisation, supporting at least 1000 users. Fluent German speaker The following is desirable: Multicash support experience Repsys Salary: Up to £110,000 + bonus + package Location: London (good work from home options available) If you are interested in this Application Support Analyst position and meet the above requirements please apply immediately.
Why US TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. Job description We are hiring freelance English & Spanish speaking Online Data Analyst's for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task. Requirements Full Professional Proficiency in English & Spanish You must be living in The United States of America the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in The United States of America Being open to work across a diverse set of Task Types (eg Maps, News, Audio tasks, Relevance) Willingness to learn and adapt to changing guidelines and tasks Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Must have the following skills & competencies And Why Join the TELUS International AI Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary well-being package, encompassing a wealth of well-being resources Be part of an online community Payment Rate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
07/01/2025
Seasonal
Why US TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. Job description We are hiring freelance English & Spanish speaking Online Data Analyst's for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task. Requirements Full Professional Proficiency in English & Spanish You must be living in The United States of America the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in The United States of America Being open to work across a diverse set of Task Types (eg Maps, News, Audio tasks, Relevance) Willingness to learn and adapt to changing guidelines and tasks Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Must have the following skills & competencies And Why Join the TELUS International AI Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary well-being package, encompassing a wealth of well-being resources Be part of an online community Payment Rate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
NO SPONSORSHIP Associate Principal, Data Analytics Engineering SALARY: $110k flex plus 10% bonus LOCATION: Chicago, IL Hybrid 3 days in office and 2 days remote You will be expanding analytics capabilities to design and build internal analytics within data warehouse using on-premises and cloud-based tools. You will create dashboards or visualization using the tools tableau powerBI SQL Queries Alteryx Jira services now. GIT a big plus, AWS or loud data warehouse airflow bs degree masters preferred this is working for operational risk 5 years experience building dashboards any audit risk knowledge is a plus This role will drive a team responsible for expanding analytics capabilities by making internal corporate data accessible and usable to analysts throughout the organization. Primary Duties and Responsibilities: Work closely with data analyst and business stakeholders to understand their data needs and provide support in data access, data preparation, and ad hoc queries Automate data processes to reduce manual interventions, improve data processing efficiency and optimize data workflow for performance scalability Integrate data form multiple sources and ensure data consistency and quality Build data models to ensure information is available in our analytics warehouse for downstream uses, such as analysis and create dashboards or visualizations using Tableau, Power BI to present insights Maintain performance requirements of our analytics warehouse by tuning optimizations and processes Create documentation and testing to ensure data is accurate and easily understandable Promote self-service capabilities and data literacy for business users leveraging the platform through development of training presentations and resources Discover and share best practices for data and analytics engineering with members of the team Invest in your continued learning on data and analytics engineering best practices and evaluate them for fit in improving maintainability and reliability of analytics infrastructure Qualifications: Ability to collaborate with multiple partners (eg, Corporate Risk, Compliance, Audit, Production Operations, DBAs, Data Architecture, Security) to craft solutions that align business goals with internal security and development standards Ability to communicate technical concepts to audiences with varying levels of technical background and synthesize non-technical requests into technical output Comfortable supporting business analysts on high-priority projects. High attention to detail and ability to think structurally about a solution Experience working within an agile environment Technical Skills & Background Ability to write and optimize complex analytical (SELECT) SQL queries Experience with data viz/prep tools Tableau and Alteryx [Preferred] Experience with SaaS tools and their backends, such as Jira and ServiceNow [Preferred] Applied knowledge of Python for writing custom pipeline code (virtual environments, functional programming, and unit testing) [Preferred] Experience with a source code repository system (preferably Git) [Preferred] Familiarity with at least one cloud data platform, such as AWS or GCP [Preferred] Experience creating and/or maintaining a cloud data warehouse or database [Preferred] Exposure to data orchestration tools, such as Airflow [Preferred] Understanding of applied statistics and hands-on experience applying these concepts Bachelor's degree in quantitative discipline (eg, Statistics, Computer Science, Mathematics, Physics, Electrical Engineering, Industrial Engineering) or equivalent professional experience 5+ years of experience as a business analyst, data analyst, data engineer, research analyst, data engineer, analytics engineer, Business Intelligence analyst, data analyst, data scientist, or research analyst
06/01/2025
Full time
NO SPONSORSHIP Associate Principal, Data Analytics Engineering SALARY: $110k flex plus 10% bonus LOCATION: Chicago, IL Hybrid 3 days in office and 2 days remote You will be expanding analytics capabilities to design and build internal analytics within data warehouse using on-premises and cloud-based tools. You will create dashboards or visualization using the tools tableau powerBI SQL Queries Alteryx Jira services now. GIT a big plus, AWS or loud data warehouse airflow bs degree masters preferred this is working for operational risk 5 years experience building dashboards any audit risk knowledge is a plus This role will drive a team responsible for expanding analytics capabilities by making internal corporate data accessible and usable to analysts throughout the organization. Primary Duties and Responsibilities: Work closely with data analyst and business stakeholders to understand their data needs and provide support in data access, data preparation, and ad hoc queries Automate data processes to reduce manual interventions, improve data processing efficiency and optimize data workflow for performance scalability Integrate data form multiple sources and ensure data consistency and quality Build data models to ensure information is available in our analytics warehouse for downstream uses, such as analysis and create dashboards or visualizations using Tableau, Power BI to present insights Maintain performance requirements of our analytics warehouse by tuning optimizations and processes Create documentation and testing to ensure data is accurate and easily understandable Promote self-service capabilities and data literacy for business users leveraging the platform through development of training presentations and resources Discover and share best practices for data and analytics engineering with members of the team Invest in your continued learning on data and analytics engineering best practices and evaluate them for fit in improving maintainability and reliability of analytics infrastructure Qualifications: Ability to collaborate with multiple partners (eg, Corporate Risk, Compliance, Audit, Production Operations, DBAs, Data Architecture, Security) to craft solutions that align business goals with internal security and development standards Ability to communicate technical concepts to audiences with varying levels of technical background and synthesize non-technical requests into technical output Comfortable supporting business analysts on high-priority projects. High attention to detail and ability to think structurally about a solution Experience working within an agile environment Technical Skills & Background Ability to write and optimize complex analytical (SELECT) SQL queries Experience with data viz/prep tools Tableau and Alteryx [Preferred] Experience with SaaS tools and their backends, such as Jira and ServiceNow [Preferred] Applied knowledge of Python for writing custom pipeline code (virtual environments, functional programming, and unit testing) [Preferred] Experience with a source code repository system (preferably Git) [Preferred] Familiarity with at least one cloud data platform, such as AWS or GCP [Preferred] Experience creating and/or maintaining a cloud data warehouse or database [Preferred] Exposure to data orchestration tools, such as Airflow [Preferred] Understanding of applied statistics and hands-on experience applying these concepts Bachelor's degree in quantitative discipline (eg, Statistics, Computer Science, Mathematics, Physics, Electrical Engineering, Industrial Engineering) or equivalent professional experience 5+ years of experience as a business analyst, data analyst, data engineer, research analyst, data engineer, analytics engineer, Business Intelligence analyst, data analyst, data scientist, or research analyst
D365 F&O Support Specialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Support Specialist to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate business requirements into actionable functional specifications. Support testing, acceptance, and the life cycle management of ERP solutions. Participate in an on-call rota for out-of-hours support. Key Skills and Experience Essential: At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience with other systems such as SAP or Oracle is also considered). Strong understanding of the Finance module and at least one additional module (eg, Sales & Marketing, Trade & Logistics, Supply Chain & Procurement). Knowledge of finance, accounting, and taxation processes. Experience in requirements gathering and solution design. Clear and concise communication skills, both written and verbal. Bachelor's degree in Business or Technology-related disciplines. Dynamics 365 F&O or AX certifications. Desirable: Fluency in additional European languages. Familiarity with system administration, AIF, or electronic reporting. Additional Benefits Include: Annual leave (pro rata to start date). Group Life Assurance (Death in Service). Health Cash Plan (effective after probation). 50% employee discount on products (effective after probation). Employee Assistance Programme. Group Personal Pension Plan (5% employee, 5% employer contributions). Why Apply? This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Andover three days a week, this role provides a unique blend of challenges and rewards. If you are an experienced ERP professional with a focus on finance solutions, we want to hear from you. Apply today and make an impact with this exciting fixed-term contract opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
06/01/2025
D365 F&O Support Specialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Support Specialist to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate business requirements into actionable functional specifications. Support testing, acceptance, and the life cycle management of ERP solutions. Participate in an on-call rota for out-of-hours support. Key Skills and Experience Essential: At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience with other systems such as SAP or Oracle is also considered). Strong understanding of the Finance module and at least one additional module (eg, Sales & Marketing, Trade & Logistics, Supply Chain & Procurement). Knowledge of finance, accounting, and taxation processes. Experience in requirements gathering and solution design. Clear and concise communication skills, both written and verbal. Bachelor's degree in Business or Technology-related disciplines. Dynamics 365 F&O or AX certifications. Desirable: Fluency in additional European languages. Familiarity with system administration, AIF, or electronic reporting. Additional Benefits Include: Annual leave (pro rata to start date). Group Life Assurance (Death in Service). Health Cash Plan (effective after probation). 50% employee discount on products (effective after probation). Employee Assistance Programme. Group Personal Pension Plan (5% employee, 5% employer contributions). Why Apply? This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Andover three days a week, this role provides a unique blend of challenges and rewards. If you are an experienced ERP professional with a focus on finance solutions, we want to hear from you. Apply today and make an impact with this exciting fixed-term contract opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Lynx are working with a successful freight services organisation based in the Birmingham area who are on the lookout for a 2nd Line Service Desk Analyst to join their Service Desk team. As the Service Desk Analyst, you will be contributing to delivering remarkable customer service as part of the Service Desk team, acting as the point of contact in the organisation for employees, customers, and business partners. Essential Skills & Experiences: Office365 Intune Azure VMware Active Directory Hardware Management Windows MDM SharePoint If this Service Desk Analyst role is of interest, please apply ASAP!
06/01/2025
Full time
Lynx are working with a successful freight services organisation based in the Birmingham area who are on the lookout for a 2nd Line Service Desk Analyst to join their Service Desk team. As the Service Desk Analyst, you will be contributing to delivering remarkable customer service as part of the Service Desk team, acting as the point of contact in the organisation for employees, customers, and business partners. Essential Skills & Experiences: Office365 Intune Azure VMware Active Directory Hardware Management Windows MDM SharePoint If this Service Desk Analyst role is of interest, please apply ASAP!