2nd Line IT Support Technician

Permanent

Norwich (Hybrid)

£28,000 - £36,000 (DOE)

2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Jan/Feb 2025.

A chance to join an established IT Services business with hybrid remote working available following successful completion of your probation period.

Benefits: £28-36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!

Key skills, experience + tasks include:

• Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
• Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level.
• Configuring, setting up + supporting small/medium sized IT networks
• Project based work including IT deployments, migrations + upgrades.
• Experience with IT Managed Services (MSP) outsourced companies preferred.
• Full UK Driving Licence and own transport.
• Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DCHP, Routers, Switches, VPN configuration, Firewalls, SharePoint, Azure AD.