Have an account?
  • Personalized content
  • Your products and support
Forgot password?
Register
Need an account?
Create an account

Manager of DevOps Engineering Support

Request Technology - Craig Johnson

More jobs from this company

Manager of DevOps Engineering Support

*We are unable to sponsor for this permanent Full time role*

*Position is bonus eligible*

Prestigious Financial Institution is currently seeking a Manager of DevOps Engineering Support with AWS experience. Candidate will provide subject matter expertise for ongoing support of custom applications and 3rd party infrastructure deployed on-prem and AWS environments. Candidate will identify areas for improvement, allocate resources, and hire where appropriate to ensure successful support of these environments.

Responsibilities:

Team Leadership: Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth.

Translate middle and senior management directives into workable policies

Monitor project status and take remedial action on projects behind schedule and/or over budget

Run the incident and problem management process for non-production environments.

Manage L1/L2 support for non-production and production environments

Resolve complex support issues in production and non-production environments.

Have an understanding of Cloud Native applications running on Kubernetes within AWS.

Assist production support and development staff in debugging environment defects.

Create procedural and troubleshooting documentation related to cloud native applications

Oversee development of complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform

Supervisory Responsibilities

Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary

Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues

Prepare and conduct employee reviews as well as monitors progress to satisfy employee and management goals

Promote employee development by conducting career-planning sessions and scheduling employee training classes, conferences and seminars

Ensure that proper funding is added to the department budget

Qualifications:

Scripting and coding

Network technologies

CI/CD tools such as Artifactory, Jenkins, and GIT

Cloud native applications, including Terraform experience.

Technologies used to support microservices.

Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in infrastructure-as-code tools such as Terraform or CloudFormation

Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes

Experience with Kafka MRC

Understanding of software development methodologies and Agile practices

Experience with Middleware technologies

Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues.

Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.

Bachelor's degree in a related area

10-15 years of overall IT experience

Minimum 10 years experience working in a distributed multi-platform environment.

Minimum 3 years management experience

Cloud Certification a plus

About the Company

Job Specification

09 Jan 2025

Job Location

Dallas, Texas

Job type

Full time

Job category

Information Technology, Telecommunications

Monthly salary