Role Title: Senior ServiceNow Developer
Duration: contract to run until 29/06/2025
Location: Remote
Rate: up to £533.43 p/d Umbrellainside IR35

Role purpose/summary

Our client is looking for a Senior ServiceNow Developer role is responsible for configuring, developing & managing Cloud Governance Processes on ServiceNow. Works closely with various stakeholders and Product owners within Global cloud services to understand business requirements and translate into technology solutions, ensuring customer expectations are met in a timely manner and aligned with technology standards.

Key Skills/requirements

• Building technical solutions on ServiceNow platform based on project needs and process requirements
• Good understanding of the overall architecture of ServiceNow
• Translate business requirements into functional design
• Propose API based solutions focused on usability and automation
• Expert in working on Service Portal and custom app's
• Provide technical insights on the capabilities and best practices of the ServiceNow platform
• Have some understanding of the "as is processes" and deliver toolset changes based on upcoming process changes
• Experience of end to end development activities for a specific enhancement or project as an individual contributor
• Work closely with BA's, Architects, Platform & Testing team and process teams
• Align to product roadmap to ensure strategic alignment
• Identifying areas of process and tooling improvement and provide necessary solutions

What We're looking for:

• Experience in Angular JS HTML CSS3 Bootstrap is essential
• Experience of ServiceNow web services and APIs, expertise in JavaScript, with working knowledge of Active Directory, LDAP, SSO, and Workflow Configuration
• Knowledge of web applications, networks, protocols and email (SMTP POP3) working knowledge relational databases
• Client side Server Side Scripting experience
• Experience with Service Now Portal Integration Hub
• Experience with developing complex widgets pages client side Server Side Scripting experience
• Experience in developing complex workflows complex Flow designers
• Experience in developing reusable API's
• Experience writing reusable scripts
• Good experience developing custom scoped applications
• Experience with complex reporting
• Good experience dealing version upgrades

Education:

• 8+ years development experience with ServiceNow
• Strong Service Portal development experience
• Strong technical background using web technologies (specifically HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, REST/SOAP)
• Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action/policy, deployment, Integration, SOAP Service implementation in ServiceNow
• Experience working with Jira and Confluence
• Experience in working in an agile work environment. Scrum or SAFe framework
• ServiceNow Certified Application Developer
• ServiceNow Core Platform Architecture

Preferred Skills:

• ServiceNow Service Portal & Integration Hub
• Knowledge of UI & UX concepts
• Ability to engage with stakeholders of relevant business areas
• Knowledge of agile tools (Jira/Azure Devops) for project management.
• Basic knowledge of any reporting tool/for data analysis.
• Documentation skills which is useful to create any project documentation.
• Good knowledge of any document tools such as confluence. Visio. Powerpoint. word.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!