IT Operations EUC Administrator City of London (office based) £45,000 per annum + annual discretionary bonus + benefits On behalf of a valued Spencer Rose key client, I am seeking a highly experienced IT Operations EUC Administrator to join their growing EMEA support team based in London. You will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, you will support the activities of desktop services. Due to the customer facing aspect of the role and in person support, you will be based in their City of London offices five days per week and must be within commutable distance of London. Responsibilities: Working within the End User Compute team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices. Triage, taking ownership, troubleshooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now and email. Creating and maintaining accurate knowledge documentation on a quarterly basis Execute all tickets and requests ultiising on best practise, adoption and utilisation of technology, applications, and services. Working with the Lead IT Operations Administrator to identify trends and spot potential problems. Improving and iterate on service support provision to the office. Ensuring computers, printers and other peripherals are operational. Providing support with hardware and software maintenance. Basic hardware breakfix replacement Hardware Inventory management Managing system access, security, and spam/anti-virus controls Customer site visits Proactive trend analysis calls to the end user Full JML process covering, Joiners, Movers and Leavers Proactive room checks End User Compute device management, including building devices. Desk moves/Desk complete set up To fulfil additional/ad hoc duties as needed in order to meet the needs of the business. Experience/Skills required: Previous experience working in an End User Computing (EUC) capacity. Experience in supporting the following technologies: Active Directory, Exchange (both on-prem and O365), VMware, MS Office standard, Apple hardware & OS (Mobiles/Mac's), HP Hardware, Multi Factor Auth setup (MS MFA, DUO), MS Intune, Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams, Windows 10/Windows 11 working knowledge ITIL V3 certification or above Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to provide technical support over the telephone, Chat or face to face. Professional manner with a strong work ethic. Good problem-solving skills, with a solution focused approach. Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance. Ability to multitask effectively during busy times and remain calm during stressful situations. A team player who can work within a framework of procedure and policies. Self-motivated and able to use initiative. Knowledge and some experience of products within the Microsoft Office 365 suite. Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous. Knowledge and experience of Active Directory administration, including user maintenance, configuring PCs and groups.
03/04/2025
Full time
IT Operations EUC Administrator City of London (office based) £45,000 per annum + annual discretionary bonus + benefits On behalf of a valued Spencer Rose key client, I am seeking a highly experienced IT Operations EUC Administrator to join their growing EMEA support team based in London. You will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, you will support the activities of desktop services. Due to the customer facing aspect of the role and in person support, you will be based in their City of London offices five days per week and must be within commutable distance of London. Responsibilities: Working within the End User Compute team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices. Triage, taking ownership, troubleshooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now and email. Creating and maintaining accurate knowledge documentation on a quarterly basis Execute all tickets and requests ultiising on best practise, adoption and utilisation of technology, applications, and services. Working with the Lead IT Operations Administrator to identify trends and spot potential problems. Improving and iterate on service support provision to the office. Ensuring computers, printers and other peripherals are operational. Providing support with hardware and software maintenance. Basic hardware breakfix replacement Hardware Inventory management Managing system access, security, and spam/anti-virus controls Customer site visits Proactive trend analysis calls to the end user Full JML process covering, Joiners, Movers and Leavers Proactive room checks End User Compute device management, including building devices. Desk moves/Desk complete set up To fulfil additional/ad hoc duties as needed in order to meet the needs of the business. Experience/Skills required: Previous experience working in an End User Computing (EUC) capacity. Experience in supporting the following technologies: Active Directory, Exchange (both on-prem and O365), VMware, MS Office standard, Apple hardware & OS (Mobiles/Mac's), HP Hardware, Multi Factor Auth setup (MS MFA, DUO), MS Intune, Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams, Windows 10/Windows 11 working knowledge ITIL V3 certification or above Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to provide technical support over the telephone, Chat or face to face. Professional manner with a strong work ethic. Good problem-solving skills, with a solution focused approach. Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance. Ability to multitask effectively during busy times and remain calm during stressful situations. A team player who can work within a framework of procedure and policies. Self-motivated and able to use initiative. Knowledge and some experience of products within the Microsoft Office 365 suite. Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous. Knowledge and experience of Active Directory administration, including user maintenance, configuring PCs and groups.
Title: Lead Software Engineer Location: London Hybrid Salary + bonus dependent on experience Join a hugely successful Travel Tech org, that's completely replatforming to allow implementation of advancements in AI amongst other technical innovations. AND you can work anywhere in the world for 8 weeks a year Role: As a Principal Engineer, you will drive the platform using APIs. You will be leading from a technical standpoint, making architectural decisions and ensuring best practice (to develop best in industry products). This is a hands-on role, where you'll be designing, coding, and solving the toughest technical challenges. With a modern cloud-native stack and the freedom to approach problems with fresh thinking, you'll be working at the cutting edge - embedding AI, automation, and best-in-class engineering practices into everything we build. Tech stack focused on: Node, Typescript. GraphQL, Kubernetes, amongst a host of others (Kotlin, Go, Python) built on AWS. Key Responsibilities Technical Leadership - Own the technical strategy for your pillar, guiding multiple squads towards high-quality, scalable, and well-architected solutions. Hands-On Architecture & Development - Lead the design and development of complex, high-scale systems. This means writing real code, building proof-of-concepts, and diving into problem-solving. Engineering Consistency - Ensure teams within your initiative follow engineering best practices, write clean and maintainable code, and maintain high standards in security, performance, and observability. Mentorship & Coaching - Support and upskill Lead Engineers and squad engineers, helping them grow into their full potential. Modern Software Practices - Champion SOLID principles, automated testing, and CI/CD best practices, ensuring deployments are fast, safe, and seamless. Observability & Performance - Help teams build highly observable systems using DataDog and other tools, making sure we can see and fix issues before they impact users. Collaboration - Work closely with Product Managers, Senior Product Directors, Delivery Managers, and Engineering Managers to ensure our technical approach aligns with business needs. Infrastructure & Deployment - Be comfortable working with GitHub Actions, Terraform, Kubernetes, and AWS to ensure our systems are resilient and scalable. AI & Future Tech - We want to push the boundaries of AI-driven development - if you have ideas on how to embed AI into our engineering processes, you'll have the space to explore them. Based in central London, near London Bridge, and operate a hybrid model of 2x a week in the office. Salary: dependent on experience + bonus + benefits Apply now for more details We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
02/04/2025
Full time
Title: Lead Software Engineer Location: London Hybrid Salary + bonus dependent on experience Join a hugely successful Travel Tech org, that's completely replatforming to allow implementation of advancements in AI amongst other technical innovations. AND you can work anywhere in the world for 8 weeks a year Role: As a Principal Engineer, you will drive the platform using APIs. You will be leading from a technical standpoint, making architectural decisions and ensuring best practice (to develop best in industry products). This is a hands-on role, where you'll be designing, coding, and solving the toughest technical challenges. With a modern cloud-native stack and the freedom to approach problems with fresh thinking, you'll be working at the cutting edge - embedding AI, automation, and best-in-class engineering practices into everything we build. Tech stack focused on: Node, Typescript. GraphQL, Kubernetes, amongst a host of others (Kotlin, Go, Python) built on AWS. Key Responsibilities Technical Leadership - Own the technical strategy for your pillar, guiding multiple squads towards high-quality, scalable, and well-architected solutions. Hands-On Architecture & Development - Lead the design and development of complex, high-scale systems. This means writing real code, building proof-of-concepts, and diving into problem-solving. Engineering Consistency - Ensure teams within your initiative follow engineering best practices, write clean and maintainable code, and maintain high standards in security, performance, and observability. Mentorship & Coaching - Support and upskill Lead Engineers and squad engineers, helping them grow into their full potential. Modern Software Practices - Champion SOLID principles, automated testing, and CI/CD best practices, ensuring deployments are fast, safe, and seamless. Observability & Performance - Help teams build highly observable systems using DataDog and other tools, making sure we can see and fix issues before they impact users. Collaboration - Work closely with Product Managers, Senior Product Directors, Delivery Managers, and Engineering Managers to ensure our technical approach aligns with business needs. Infrastructure & Deployment - Be comfortable working with GitHub Actions, Terraform, Kubernetes, and AWS to ensure our systems are resilient and scalable. AI & Future Tech - We want to push the boundaries of AI-driven development - if you have ideas on how to embed AI into our engineering processes, you'll have the space to explore them. Based in central London, near London Bridge, and operate a hybrid model of 2x a week in the office. Salary: dependent on experience + bonus + benefits Apply now for more details We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Senior Systems Administrator - HIRING ASAP Start Date: ASAP Contract Length: 9 months Location/Remote Working: Dublin, city centre If Onsite, How Many Days: 2 days onsite, 3 days remote Pay Rate: €300 a day Trust in Soda are working with a client renowned for delivering advanced and secure payment solutions, aimed at integrating payment processing into business management software. This innovative approach ensures scalable, rapid integration catering to the evolving payment methods of consumers. Responsibilities: ministering Windows and Linux Servers across various environments. Aiming for 100% uptime: monitoring health, addressing issues, and participating in on-call rotation. Conducting maintenance activities like patching and system renewals. System provisioning aligned with business goals. Collaboration with teams across Networking, DBAs, Development, QA, and Architecture. Managing backup and restore functions. Maintaining company documentation. Essential Skill Set: Extensive Systems Administration experience in secure environments. Knowledge of IT Security principles, DevOps, CI/CD delivery methods, and AWS technologies. Proficiency in complex system troubleshooting, networking, and database systems. Direct experience with Microsoft Windows Server, Active Directory, Virtualization Platforms, Storage arrays, and Monitoring Tools. Desirable Skill Set: PCI-DSS knowledge. Experience with Load-balancers, Web/Application Servers, Containerization Technologies, IAC, Automation, HSM Platforms.
02/04/2025
Contractor
Senior Systems Administrator - HIRING ASAP Start Date: ASAP Contract Length: 9 months Location/Remote Working: Dublin, city centre If Onsite, How Many Days: 2 days onsite, 3 days remote Pay Rate: €300 a day Trust in Soda are working with a client renowned for delivering advanced and secure payment solutions, aimed at integrating payment processing into business management software. This innovative approach ensures scalable, rapid integration catering to the evolving payment methods of consumers. Responsibilities: ministering Windows and Linux Servers across various environments. Aiming for 100% uptime: monitoring health, addressing issues, and participating in on-call rotation. Conducting maintenance activities like patching and system renewals. System provisioning aligned with business goals. Collaboration with teams across Networking, DBAs, Development, QA, and Architecture. Managing backup and restore functions. Maintaining company documentation. Essential Skill Set: Extensive Systems Administration experience in secure environments. Knowledge of IT Security principles, DevOps, CI/CD delivery methods, and AWS technologies. Proficiency in complex system troubleshooting, networking, and database systems. Direct experience with Microsoft Windows Server, Active Directory, Virtualization Platforms, Storage arrays, and Monitoring Tools. Desirable Skill Set: PCI-DSS knowledge. Experience with Load-balancers, Web/Application Servers, Containerization Technologies, IAC, Automation, HSM Platforms.
Support Engineer - Active Directory - Stoke on Trent - Permanent Hybrid working - This role requires travel 3-4 days per week on site in Stoke on Trent Salary - Up to £39,500 + Benefits Support Engineer required for a leading client based in Stoke on Trent. Our client is seeking an experienced Information Security Engineer to come on board as part of their Data and Technology department. This role will provide support and operation of technical security measures, aligned with security policies and best practice. Key Skills and Responsibilities: Manage information security risk through identification, management and mitigation Extensive experience with Active Directory is essential Security experience withing a certified standard environment (ISO 27001, NIST) Strong understanding and experience with security technologies (IAM, MS Entra, MS AD, Cloud, SaaS, SIEM, Proxy, Firewall) Liaise with various business areas to understand process, strategy and ambition to support with activity surrounding information security Ability to identify cyber vulnerabilities to ensure security maintenance Identify threats and hazards to systems, services and processes to contribute to risk assessment and design of security features Perform research and investigation into attack techniques, and suitable methods of mitigation against them Support cyber security risk assessments, cyber security audits and security incident management Hold responsibility for technical solutions deployed across the business Ability to analyse security requirements and develop security cases Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
01/04/2025
Full time
Support Engineer - Active Directory - Stoke on Trent - Permanent Hybrid working - This role requires travel 3-4 days per week on site in Stoke on Trent Salary - Up to £39,500 + Benefits Support Engineer required for a leading client based in Stoke on Trent. Our client is seeking an experienced Information Security Engineer to come on board as part of their Data and Technology department. This role will provide support and operation of technical security measures, aligned with security policies and best practice. Key Skills and Responsibilities: Manage information security risk through identification, management and mitigation Extensive experience with Active Directory is essential Security experience withing a certified standard environment (ISO 27001, NIST) Strong understanding and experience with security technologies (IAM, MS Entra, MS AD, Cloud, SaaS, SIEM, Proxy, Firewall) Liaise with various business areas to understand process, strategy and ambition to support with activity surrounding information security Ability to identify cyber vulnerabilities to ensure security maintenance Identify threats and hazards to systems, services and processes to contribute to risk assessment and design of security features Perform research and investigation into attack techniques, and suitable methods of mitigation against them Support cyber security risk assessments, cyber security audits and security incident management Hold responsibility for technical solutions deployed across the business Ability to analyse security requirements and develop security cases Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
01/04/2025
Full time
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
01/04/2025
Full time
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and/or DV Clearance. Salary on offer is between £55K - £60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible. Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community. Responsibilities: As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on Legacy infrastructure. Your Experience & Skills: - Microsoft Exchange (2013 or later) - Strong understanding of Exchange architecture, services, and troubleshooting. - Collaboration & Communication Tools - Experience with LCS, OCS, LYNC, and SharePoint (2003/2007/2010). - SharePoint Expertise - Experience with SharePoint Designer, workflows, and web parts. - Active Directory (AD) - Deep knowledge of forest/domain architecture, replication, and disaster recovery. - Exchange Components - Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free/Busy, and clustering (CCR, SCC, SCR & LCR). - Backup & Recovery - Experience with backup applications, Exchange database restoration, and high availability features. - Security & Networking - Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware/RAID. - Troubleshooting & Monitoring Tools - Proficiency in using Exchange Best Practice Analyzer, MPS Reports. - ITIL Best Practices - Familiarity with ITIL methodologies for structured service management. Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
31/03/2025
Full time
We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and/or DV Clearance. Salary on offer is between £55K - £60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible. Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community. Responsibilities: As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on Legacy infrastructure. Your Experience & Skills: - Microsoft Exchange (2013 or later) - Strong understanding of Exchange architecture, services, and troubleshooting. - Collaboration & Communication Tools - Experience with LCS, OCS, LYNC, and SharePoint (2003/2007/2010). - SharePoint Expertise - Experience with SharePoint Designer, workflows, and web parts. - Active Directory (AD) - Deep knowledge of forest/domain architecture, replication, and disaster recovery. - Exchange Components - Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free/Busy, and clustering (CCR, SCC, SCR & LCR). - Backup & Recovery - Experience with backup applications, Exchange database restoration, and high availability features. - Security & Networking - Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware/RAID. - Troubleshooting & Monitoring Tools - Proficiency in using Exchange Best Practice Analyzer, MPS Reports. - ITIL Best Practices - Familiarity with ITIL methodologies for structured service management. Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
We are looking for A skilled and highly motivated DevOps engineer. Your expertise lies in streamlining and automating the software development life cycle and ensuring high-quality software products. You thrive in complex environments, possess a problem-solving mindset, and excel at fast learning. Your ability to switch seamlessly between business and technology-driven questions makes you an invaluable asset to any organization. Outcomes of the project. Leverage your expert knowledge to analyze, design, build, and maintain our IAM solutions. Contribute to our tribe's ambition to provide the IAM Identity Fabric, ensuring that employees and machines have access to the right assets at the right time in a simple, user-friendly, and secure manner. Balance your efforts with approximately 70% dedicated to development and 30% to operations, efficiently integrating both aspects. Experience: Building and deploying applications and services with Azure Pipelines to Windows and Linux platforms. You know your way around authentication technologies (both old and new) like Kerberos, OIDC, SAML, ADFS, Azure, Multi Factor Authentication, FIDO2, Security Keys, Passkeys, Single Sign-On, Entra ID. You have experience with C# and PowerShell, and you are able to build dynamic web applications and native apps. Experience with Azure DevOps, Entra ID Application Proxy and working in a mixed on-premise and cloud-based environment. Experience with Identity Governance and Administration and systems like (Quest) One Identity and/or Microsoft Identity Manager is a plus. Experience with LDAP directories like Active Directory, Red Hat Directory Server and/or OpenLDAP is a plus. Translate business requirements, problems and issues into solutions that lead to tangible improvements and happy end users. Work with colleagues in and outside the team to continuously improve the use of our authentication tooling and journeys. Execute and support the process of developing, building and maintaining solutions from start to finish (including testing, implementation and support). Profile Judgement & Decision making (Practitioner) Agility (Practitioner) Complex problem solving (Practitioner) Collaborating with others (Practitioner)
31/03/2025
Contractor
We are looking for A skilled and highly motivated DevOps engineer. Your expertise lies in streamlining and automating the software development life cycle and ensuring high-quality software products. You thrive in complex environments, possess a problem-solving mindset, and excel at fast learning. Your ability to switch seamlessly between business and technology-driven questions makes you an invaluable asset to any organization. Outcomes of the project. Leverage your expert knowledge to analyze, design, build, and maintain our IAM solutions. Contribute to our tribe's ambition to provide the IAM Identity Fabric, ensuring that employees and machines have access to the right assets at the right time in a simple, user-friendly, and secure manner. Balance your efforts with approximately 70% dedicated to development and 30% to operations, efficiently integrating both aspects. Experience: Building and deploying applications and services with Azure Pipelines to Windows and Linux platforms. You know your way around authentication technologies (both old and new) like Kerberos, OIDC, SAML, ADFS, Azure, Multi Factor Authentication, FIDO2, Security Keys, Passkeys, Single Sign-On, Entra ID. You have experience with C# and PowerShell, and you are able to build dynamic web applications and native apps. Experience with Azure DevOps, Entra ID Application Proxy and working in a mixed on-premise and cloud-based environment. Experience with Identity Governance and Administration and systems like (Quest) One Identity and/or Microsoft Identity Manager is a plus. Experience with LDAP directories like Active Directory, Red Hat Directory Server and/or OpenLDAP is a plus. Translate business requirements, problems and issues into solutions that lead to tangible improvements and happy end users. Work with colleagues in and outside the team to continuously improve the use of our authentication tooling and journeys. Execute and support the process of developing, building and maintaining solutions from start to finish (including testing, implementation and support). Profile Judgement & Decision making (Practitioner) Agility (Practitioner) Complex problem solving (Practitioner) Collaborating with others (Practitioner)
Enterprise Architect is required by well established and highly successful organisation. Purpose and impact: To work with business and technology teams to drive the right strategic technology decisions for the organisation. To ensure their use of technology is proportionate and fit for purpose. To help the formation of the IT Roadmap as part of their Strategy & Architecture team, and to help align the technology strategy to business strategy, in consultation with the service owners. To create models of business architecture, data architecture, and information systems architecture wherever necessary to support Enterprise Architecture & technology goals. To ensure the proper governance of new technology introduced into the estate, and the application of best practice to architectural decisions. Accountable to : The role is accountable to the Head of IT Strategy & Architecture. Responsibilities: Consult with stakeholders in the business, including up to Director level. Work to understand business roadmaps and collaborate with the rest of the Architecture team on the alignment of the IT roadmap with those business roadmaps. Produce Enterprise Architecture artefacts as required to model/document an area of the business and the systems that support it. eg, Business Capability maps, Data models, Systems diagrams. Take a broad, organisation wide view of technology and business needs, balancing the concerns of disparate stakeholders, and guiding strategic decisions around technology and the application in accordance with what is best for the whole organisation. Contribute to and help maintain the Enterprise repository of information. eg, systems landscape maps, enterprise data models, enterprise applications catalogue (LeanIX). Collaborate with other Architects to help Enterprise Architecture and Solutions Architecture practices work seamlessly together, as far as possible. Ensure that Solution Architects have sufficient information and support, in terms of briefings, handovers, guidance and check ins, to support the end-to-end Architectural life cycle. Contribute to, and help enforce, governance. Aid in the production of Architecture Principles, Policies & Rules/Standards. Help foster an open, positive culture within the wider technology department, working with all IT colleagues to explore new ideas and ways of working. Mentor and help grow junior Architects within the team. To maximise personal productivity, minimise duplication and errors; and manage our information efficiently and securely to reduce risk, though effective use of Office 365 and our internal IT systems and applications. A great opportunity to make a real impact and shape the way Enterprise Architecture is delivered across the organisation. Basic salary £63,500 Based Northampton Hybrid working with 2 days per week in the office
28/03/2025
Full time
Enterprise Architect is required by well established and highly successful organisation. Purpose and impact: To work with business and technology teams to drive the right strategic technology decisions for the organisation. To ensure their use of technology is proportionate and fit for purpose. To help the formation of the IT Roadmap as part of their Strategy & Architecture team, and to help align the technology strategy to business strategy, in consultation with the service owners. To create models of business architecture, data architecture, and information systems architecture wherever necessary to support Enterprise Architecture & technology goals. To ensure the proper governance of new technology introduced into the estate, and the application of best practice to architectural decisions. Accountable to : The role is accountable to the Head of IT Strategy & Architecture. Responsibilities: Consult with stakeholders in the business, including up to Director level. Work to understand business roadmaps and collaborate with the rest of the Architecture team on the alignment of the IT roadmap with those business roadmaps. Produce Enterprise Architecture artefacts as required to model/document an area of the business and the systems that support it. eg, Business Capability maps, Data models, Systems diagrams. Take a broad, organisation wide view of technology and business needs, balancing the concerns of disparate stakeholders, and guiding strategic decisions around technology and the application in accordance with what is best for the whole organisation. Contribute to and help maintain the Enterprise repository of information. eg, systems landscape maps, enterprise data models, enterprise applications catalogue (LeanIX). Collaborate with other Architects to help Enterprise Architecture and Solutions Architecture practices work seamlessly together, as far as possible. Ensure that Solution Architects have sufficient information and support, in terms of briefings, handovers, guidance and check ins, to support the end-to-end Architectural life cycle. Contribute to, and help enforce, governance. Aid in the production of Architecture Principles, Policies & Rules/Standards. Help foster an open, positive culture within the wider technology department, working with all IT colleagues to explore new ideas and ways of working. Mentor and help grow junior Architects within the team. To maximise personal productivity, minimise duplication and errors; and manage our information efficiently and securely to reduce risk, though effective use of Office 365 and our internal IT systems and applications. A great opportunity to make a real impact and shape the way Enterprise Architecture is delivered across the organisation. Basic salary £63,500 Based Northampton Hybrid working with 2 days per week in the office
We are currently looking on behalf of one of our important clients for a Windows System Engineer. The role is permanent position based in Zurich Canton & comes with some home office allowance. Your role: Hold responsibility for IT Infrastructure design, implementation & maintenance to ensure optimal performance, security & scalability. Manage Client Support, Server Support & Maintenance. Your Skills & Experience: At least 5+ years of professional experience in IT Systems/Infrastructure Engineering. Strong expertise in Windows System Engineering, Windows Server & Client administration, Active Directory & Group Policy. Skilled in Azure AD & Microsoft 365. Sound experience in Citrix Virtual Desktops, VMWare Virtualization, Storage Solutions & Administration & Veeam Backup & Disaster recovery solutions. Experienced in Network Firewalls, Routing & Switching. Ideally experienced in the Financial Services/Banking Sectors. Your Profile: Completed University Degree in the area Computer Science or Similar. Strong communication, collaboration & problem-solving skills. Self-motivated, analytical, detailed, organized & a team-player. Continuously enthusiastic to learn & further develop. Able to occasionally partake in business trips to foreign branches. Fluent in English (spoken & written) & a good command of German (to at least B2 level) are mandatory requirements.
28/03/2025
Full time
We are currently looking on behalf of one of our important clients for a Windows System Engineer. The role is permanent position based in Zurich Canton & comes with some home office allowance. Your role: Hold responsibility for IT Infrastructure design, implementation & maintenance to ensure optimal performance, security & scalability. Manage Client Support, Server Support & Maintenance. Your Skills & Experience: At least 5+ years of professional experience in IT Systems/Infrastructure Engineering. Strong expertise in Windows System Engineering, Windows Server & Client administration, Active Directory & Group Policy. Skilled in Azure AD & Microsoft 365. Sound experience in Citrix Virtual Desktops, VMWare Virtualization, Storage Solutions & Administration & Veeam Backup & Disaster recovery solutions. Experienced in Network Firewalls, Routing & Switching. Ideally experienced in the Financial Services/Banking Sectors. Your Profile: Completed University Degree in the area Computer Science or Similar. Strong communication, collaboration & problem-solving skills. Self-motivated, analytical, detailed, organized & a team-player. Continuously enthusiastic to learn & further develop. Able to occasionally partake in business trips to foreign branches. Fluent in English (spoken & written) & a good command of German (to at least B2 level) are mandatory requirements.
OUTSIDE IR35 - ASAP START - 6 MONTH INITIAL CONTRACT - HYBRID WORKING (ANDOVER) We are embarking on an ambitious program of global business transformation enabled by the implementation of a new technology solution which will change the way we work forever, enabling greater data insight, simplification of processes, and creating greater collaboration across our global business. Purpose: This role will provide technical delivery, systems advice and guidance to the Global Product Owner (GPO) in the delivery of the transformation and associated waves and initiatives within the project. The successful candidate will have a breadth of experience in a SAP environment (Supply Chain environment desirable) encompassing deep understanding of S4/Hana and PPDS and IBP (including Response & Supply and Demand Planning). Technically proficient, the candidate will help the GPO to drive successful sustainable solutions, applying best practice and providing continuous improvement across the FTS (Forecast to Supply) area and spanning the suite of SAP technology in scope. Having previously delivered transformation projects, this individual will also assist the GPO in ensuring adoption, delivery of business as usual, smooth implementation of the technology across the business functions already in place and yet to be delivered. The role will require a strong team player who works well in a collaborative environment, builds relationships and trust across the organisation, to develop and enforce processes across the organisation. Capable of juggling multiple priorities in a multi-wave project against tight deadlines, the successful candidate must ensure we keep to timelines and objectives Key accountabilities: Working alongside local implementation partners and GPO, ensure successful implementation of the global template to markets still to be delivered under the project. Drive sustainable solutions, applying best practice and providing continuous improvement. Delivery of key initiatives and projects that impact our global transformation project. Provide technical support and advice to FTS GPO in understanding impact, solutions and working with delivery teams in execution of delivery. Drive adoption of the solution across the markets, providing insights and benefits to gain buy in and trust. Delivery all initiatives on time and in full. Location/Travel Flexible.This role will not be constrained by Geography. There may be occasional travel associated with delivery of the project and initiatives. Key Relationships Internal Local Global statistical forecasting team Global Program Delivery Director FTS GPO and wider GPO community Architecture team OCM team Data migration team Data & Analytics team External Local Solution teams Global support team (ACE) located in India Experience/Attainments Essential Successful experience of delivering transformation projects on time and in full. Working in a multi-national, multi wave project requiring cross functional and cross wave collaboration, consideration and regression awareness and testing. Considerable technical depth of knowledge across S4/Hana, PPDS and IBP. Thorough and technically proficient with integrations across and between the SAP products. Analytically minded with outstanding attention to detail. Team player, capable of leading discussions and driving solutions with local markets, key stakeholders and gaining buy in as required. Ideal Wide Supply Chain knowledge and consideration of the inter dependencies. Skills and Behaviours (Essential) Growth mindset Driven by results Collaborative attitude and a team player
28/03/2025
Contractor
OUTSIDE IR35 - ASAP START - 6 MONTH INITIAL CONTRACT - HYBRID WORKING (ANDOVER) We are embarking on an ambitious program of global business transformation enabled by the implementation of a new technology solution which will change the way we work forever, enabling greater data insight, simplification of processes, and creating greater collaboration across our global business. Purpose: This role will provide technical delivery, systems advice and guidance to the Global Product Owner (GPO) in the delivery of the transformation and associated waves and initiatives within the project. The successful candidate will have a breadth of experience in a SAP environment (Supply Chain environment desirable) encompassing deep understanding of S4/Hana and PPDS and IBP (including Response & Supply and Demand Planning). Technically proficient, the candidate will help the GPO to drive successful sustainable solutions, applying best practice and providing continuous improvement across the FTS (Forecast to Supply) area and spanning the suite of SAP technology in scope. Having previously delivered transformation projects, this individual will also assist the GPO in ensuring adoption, delivery of business as usual, smooth implementation of the technology across the business functions already in place and yet to be delivered. The role will require a strong team player who works well in a collaborative environment, builds relationships and trust across the organisation, to develop and enforce processes across the organisation. Capable of juggling multiple priorities in a multi-wave project against tight deadlines, the successful candidate must ensure we keep to timelines and objectives Key accountabilities: Working alongside local implementation partners and GPO, ensure successful implementation of the global template to markets still to be delivered under the project. Drive sustainable solutions, applying best practice and providing continuous improvement. Delivery of key initiatives and projects that impact our global transformation project. Provide technical support and advice to FTS GPO in understanding impact, solutions and working with delivery teams in execution of delivery. Drive adoption of the solution across the markets, providing insights and benefits to gain buy in and trust. Delivery all initiatives on time and in full. Location/Travel Flexible.This role will not be constrained by Geography. There may be occasional travel associated with delivery of the project and initiatives. Key Relationships Internal Local Global statistical forecasting team Global Program Delivery Director FTS GPO and wider GPO community Architecture team OCM team Data migration team Data & Analytics team External Local Solution teams Global support team (ACE) located in India Experience/Attainments Essential Successful experience of delivering transformation projects on time and in full. Working in a multi-national, multi wave project requiring cross functional and cross wave collaboration, consideration and regression awareness and testing. Considerable technical depth of knowledge across S4/Hana, PPDS and IBP. Thorough and technically proficient with integrations across and between the SAP products. Analytically minded with outstanding attention to detail. Team player, capable of leading discussions and driving solutions with local markets, key stakeholders and gaining buy in as required. Ideal Wide Supply Chain knowledge and consideration of the inter dependencies. Skills and Behaviours (Essential) Growth mindset Driven by results Collaborative attitude and a team player
Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
28/03/2025
Full time
Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
27/03/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
27/03/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
