Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Product Manager for the IT Security Applications. Candidate will work hand in hand with the Associate Director, Risk and Security Applications, Associate Director, Security Operations and the Director Cybersecurity, Architecture and Forensics to drive the product strategy to identify, prioritize and deliver initiatives for the Firm's overall Security Program. The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications. Responsibilities: Effective at working with multiple clients on multiple projects simultaneously while providing white glove customer service. Flexible yet structured enough to effectively adjust as needed when/as business requirements and/or priorities change. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources. May apply project management methodology on small/mid-sized efforts independent of an assigned PM. Document medium to large scale projects, including use cases, user stories, business and functional requirements, current and future state processes and workflow diagrams. Solicits input from internal and external sources across the Firm, including the ability to investigate and utilize best practices from previous experience and sound judgement. Highly organized with structured use of systems and data. Individual should be able to maintain and easily access supporting notes and content to help ensure the right things are done at the right time in the right way. Qualifications: 5+ years with a background in business analysis, product management and process design in the Security area. Bachelor's degree or equivalent work experience. Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Legal knowledge and understanding is a plus. Microsoft Office Suite Visio JIRA Service/Change Management Software Eclipse Kena RSA Archer Delinea Crowdstrike Proofpoint Veza
30/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Product Manager for the IT Security Applications. Candidate will work hand in hand with the Associate Director, Risk and Security Applications, Associate Director, Security Operations and the Director Cybersecurity, Architecture and Forensics to drive the product strategy to identify, prioritize and deliver initiatives for the Firm's overall Security Program. The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications. Responsibilities: Effective at working with multiple clients on multiple projects simultaneously while providing white glove customer service. Flexible yet structured enough to effectively adjust as needed when/as business requirements and/or priorities change. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources. May apply project management methodology on small/mid-sized efforts independent of an assigned PM. Document medium to large scale projects, including use cases, user stories, business and functional requirements, current and future state processes and workflow diagrams. Solicits input from internal and external sources across the Firm, including the ability to investigate and utilize best practices from previous experience and sound judgement. Highly organized with structured use of systems and data. Individual should be able to maintain and easily access supporting notes and content to help ensure the right things are done at the right time in the right way. Qualifications: 5+ years with a background in business analysis, product management and process design in the Security area. Bachelor's degree or equivalent work experience. Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Legal knowledge and understanding is a plus. Microsoft Office Suite Visio JIRA Service/Change Management Software Eclipse Kena RSA Archer Delinea Crowdstrike Proofpoint Veza
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Product Manager for the IT Security Applications. Candidate will work hand in hand with the Associate Director, Risk and Security Applications, Associate Director, Security Operations and the Director Cybersecurity, Architecture and Forensics to drive the product strategy to identify, prioritize and deliver initiatives for the Firm's overall Security Program. The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications. Responsibilities: Effective at working with multiple clients on multiple projects simultaneously while providing white glove customer service. Flexible yet structured enough to effectively adjust as needed when/as business requirements and/or priorities change. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources. May apply project management methodology on small/mid-sized efforts independent of an assigned PM. Document medium to large scale projects, including use cases, user stories, business and functional requirements, current and future state processes and workflow diagrams. Solicits input from internal and external sources across the Firm, including the ability to investigate and utilize best practices from previous experience and sound judgement. Highly organized with structured use of systems and data. Individual should be able to maintain and easily access supporting notes and content to help ensure the right things are done at the right time in the right way. Qualifications: 5+ years with a background in business analysis, product management and process design in the Security area. Bachelor's degree or equivalent work experience. Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Legal knowledge and understanding is a plus. Microsoft Office Suite Visio JIRA Service/Change Management Software Eclipse Kena RSA Archer Delinea Crowdstrike Proofpoint Veza
30/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Product Manager for the IT Security Applications. Candidate will work hand in hand with the Associate Director, Risk and Security Applications, Associate Director, Security Operations and the Director Cybersecurity, Architecture and Forensics to drive the product strategy to identify, prioritize and deliver initiatives for the Firm's overall Security Program. The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications. Responsibilities: Effective at working with multiple clients on multiple projects simultaneously while providing white glove customer service. Flexible yet structured enough to effectively adjust as needed when/as business requirements and/or priorities change. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources. May apply project management methodology on small/mid-sized efforts independent of an assigned PM. Document medium to large scale projects, including use cases, user stories, business and functional requirements, current and future state processes and workflow diagrams. Solicits input from internal and external sources across the Firm, including the ability to investigate and utilize best practices from previous experience and sound judgement. Highly organized with structured use of systems and data. Individual should be able to maintain and easily access supporting notes and content to help ensure the right things are done at the right time in the right way. Qualifications: 5+ years with a background in business analysis, product management and process design in the Security area. Bachelor's degree or equivalent work experience. Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Legal knowledge and understanding is a plus. Microsoft Office Suite Visio JIRA Service/Change Management Software Eclipse Kena RSA Archer Delinea Crowdstrike Proofpoint Veza
NO SPONSORSHIP Hands on Manager, IT Governance-Scrum They need to have managed Scrum masters. They are going to be managing about 7-8 direct reports. There is currently a team of 15 and 10 outsourced resources. Communication skills & image is everything Degrees & certifications are definitely a must LOCATION: CHICAGO, IL or DALLAS, TX Hybrid 3 days onsite SELLING POINTS: Agile transformation across the enterprise people management agile scrum masters create governance structure to monitor performance building agile teams implementing agile specific metrics and KPIs scaled AGILE (SAFe) XP Kanban Crystal FDD Jira basic understanding of IT infrastructure and IT system design software development scrum master certified PMP certified preferred This role requires previous people management and team leadership experience. This role provides management and leadership and will drive the team to teach, mentor and advise teams, product owners, business stakeholders on agile practices and design strategies for delivery teams to improve and mature their use of Agile principles and practices. Responsibilities: Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work. Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider Hold Scrum masters accountable to their roles and responsibilities and create a governance structure to monitor performance. Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business. Be responsible for maturing Agile teams/squads. Provide support to the Product Owner and Delivery Team, and lead by example. Participate in and lead discussions, decision making, and conflict resolution. Drive a trusting and safe environment where problems can be raised and resolved. Be responsible for identification and mitigation of project risks Participate in and lead regular assessments of Agile Maturity and use the results to guide teams to improved performance Drive internal and external communication, improving transparency, and information radiation Qualifications: [Required] Understands Agile values and principles and can guide and coach teams, and the organization on how to use Agile/Scrum practices [Required] Experience with agile transformations, building Agile teams and implementing Agile [Required] Experience with setting and implementing Agile specific metrics and KPI's [Required] Previous experience leading scrum masters and driving career development of direct reports [Required] Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc.) [Required] Direct experience working with Scaled Agile (SAFe) organizations [Required] Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. [Required] Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc. [Required] The proven ability to be self-motivated and a self-starter [Required] Ability to work under minimal supervision [Required] Exceptional written and verbal communication skills [Required] Strong servant leader mindset [Required] Assist with response to regulatory audits regarding process flows [Required] Experience in release planning and coordination at scale [Required] Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities [Required] Ability to review large amounts of data and analyze, spot trends and provide analysis and insights [Required] Experience consolidating data from multiple data sources Technical Skills: Experience with Agile PLM tools like JIRA, Portfolio for JIRA Proven ability to work with toolsets including, but not limited to Jira, MS Project, Microsoft Excel and PowerPoint Basic understanding of IT infrastructure and IT systems design Familiarity within a ticketing system such as ServiceNow Education and/or Experience: Bachelor's degree in information technology or 7+ years equivalent work experience Advanced knowledge of Agile/Scrum principles and practices Hands on experience in leading and managing agile teams Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices 5+ years of experience with JIRA Ability to anticipate issues based on experience to help the team avoid or resolve the issues
30/01/2025
Full time
NO SPONSORSHIP Hands on Manager, IT Governance-Scrum They need to have managed Scrum masters. They are going to be managing about 7-8 direct reports. There is currently a team of 15 and 10 outsourced resources. Communication skills & image is everything Degrees & certifications are definitely a must LOCATION: CHICAGO, IL or DALLAS, TX Hybrid 3 days onsite SELLING POINTS: Agile transformation across the enterprise people management agile scrum masters create governance structure to monitor performance building agile teams implementing agile specific metrics and KPIs scaled AGILE (SAFe) XP Kanban Crystal FDD Jira basic understanding of IT infrastructure and IT system design software development scrum master certified PMP certified preferred This role requires previous people management and team leadership experience. This role provides management and leadership and will drive the team to teach, mentor and advise teams, product owners, business stakeholders on agile practices and design strategies for delivery teams to improve and mature their use of Agile principles and practices. Responsibilities: Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work. Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider Hold Scrum masters accountable to their roles and responsibilities and create a governance structure to monitor performance. Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business. Be responsible for maturing Agile teams/squads. Provide support to the Product Owner and Delivery Team, and lead by example. Participate in and lead discussions, decision making, and conflict resolution. Drive a trusting and safe environment where problems can be raised and resolved. Be responsible for identification and mitigation of project risks Participate in and lead regular assessments of Agile Maturity and use the results to guide teams to improved performance Drive internal and external communication, improving transparency, and information radiation Qualifications: [Required] Understands Agile values and principles and can guide and coach teams, and the organization on how to use Agile/Scrum practices [Required] Experience with agile transformations, building Agile teams and implementing Agile [Required] Experience with setting and implementing Agile specific metrics and KPI's [Required] Previous experience leading scrum masters and driving career development of direct reports [Required] Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc.) [Required] Direct experience working with Scaled Agile (SAFe) organizations [Required] Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. [Required] Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc. [Required] The proven ability to be self-motivated and a self-starter [Required] Ability to work under minimal supervision [Required] Exceptional written and verbal communication skills [Required] Strong servant leader mindset [Required] Assist with response to regulatory audits regarding process flows [Required] Experience in release planning and coordination at scale [Required] Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities [Required] Ability to review large amounts of data and analyze, spot trends and provide analysis and insights [Required] Experience consolidating data from multiple data sources Technical Skills: Experience with Agile PLM tools like JIRA, Portfolio for JIRA Proven ability to work with toolsets including, but not limited to Jira, MS Project, Microsoft Excel and PowerPoint Basic understanding of IT infrastructure and IT systems design Familiarity within a ticketing system such as ServiceNow Education and/or Experience: Bachelor's degree in information technology or 7+ years equivalent work experience Advanced knowledge of Agile/Scrum principles and practices Hands on experience in leading and managing agile teams Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices 5+ years of experience with JIRA Ability to anticipate issues based on experience to help the team avoid or resolve the issues
NO SPONSORSHIP AI WORKFLOW AUTOMATION MANAGER SALARY: $130k - $180k plus $1,200 - $10k bonus LOCATION: Chicago, IL 3 days onsite and 2 days remote Looking for a candidate with 5 years RPA workflow automation experience and hands on low code/no code. Power automates UI path Zapier or n8n.io. this team build ai applications for attorneys and business build new workflow-built AI specific workflows need to incorporate automation and AI RPA robotic process automation to create next generation of RPAs You should have a proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Someone that builds workflows at an enterprise sized company, has experience leading business implementations and solutions that have high impact across many departments, they should have experience leading and guiding this type of initiative. There are current workflows in place and we also have a need to build new workflows, but AI specific workflows. This person's main responsibility will be to build AI workflow solutions for complex use cases that cannot be solves by generic solutions. Presently, the team is using UI Path to solution for use cases, but this can present as time consuming, thus we have a need to incorporate automation and AI in developing workflows out further. This role is majority RPA (Robotic process automation), we are hoping that someone can join the team with experience using RPA in low-code/no-code environments such as Power Automate, UI Path, Zapier and n8n.io. The goal in doing so is to focus on developing scalable automation processes. On a day to day, this person will be combining AI and RPA to create the next generation of RPA. Must Haves: Bachelor's degree or equivalent professional experience. 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io. Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Ex. Someone that builds workflows at an enterprise sized company, has experience implementing business solutions that have high impact across many departments, they should have experience leading this type of initiative. Strong understanding of automation life cycle management Familiarity with security and compliance considerations in automation processes. Excellent communication skills with the ability to translate technical concepts for non-technical audiences. Strong analytical skills and the ability to diagnose and address complex process challenges. No people management experience required, rather it is encouraged to be process/product management oriented.
30/01/2025
Full time
NO SPONSORSHIP AI WORKFLOW AUTOMATION MANAGER SALARY: $130k - $180k plus $1,200 - $10k bonus LOCATION: Chicago, IL 3 days onsite and 2 days remote Looking for a candidate with 5 years RPA workflow automation experience and hands on low code/no code. Power automates UI path Zapier or n8n.io. this team build ai applications for attorneys and business build new workflow-built AI specific workflows need to incorporate automation and AI RPA robotic process automation to create next generation of RPAs You should have a proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Someone that builds workflows at an enterprise sized company, has experience leading business implementations and solutions that have high impact across many departments, they should have experience leading and guiding this type of initiative. There are current workflows in place and we also have a need to build new workflows, but AI specific workflows. This person's main responsibility will be to build AI workflow solutions for complex use cases that cannot be solves by generic solutions. Presently, the team is using UI Path to solution for use cases, but this can present as time consuming, thus we have a need to incorporate automation and AI in developing workflows out further. This role is majority RPA (Robotic process automation), we are hoping that someone can join the team with experience using RPA in low-code/no-code environments such as Power Automate, UI Path, Zapier and n8n.io. The goal in doing so is to focus on developing scalable automation processes. On a day to day, this person will be combining AI and RPA to create the next generation of RPA. Must Haves: Bachelor's degree or equivalent professional experience. 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io. Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Ex. Someone that builds workflows at an enterprise sized company, has experience implementing business solutions that have high impact across many departments, they should have experience leading this type of initiative. Strong understanding of automation life cycle management Familiarity with security and compliance considerations in automation processes. Excellent communication skills with the ability to translate technical concepts for non-technical audiences. Strong analytical skills and the ability to diagnose and address complex process challenges. No people management experience required, rather it is encouraged to be process/product management oriented.
NO SPONSORSHIP Hands on Manager, IT Governance-Scrum They need to have managed Scrum masters. They are going to be managing about 7-8 direct reports. There is currently a team of 15 and 10 outsourced resources. Communication skills & image is everything Degrees & certifications are definitely a must LOCATION: CHICAGO, IL or DALLAS, TX Hybrid 3 days onsite SELLING POINTS: Agile transformation across the enterprise people management agile scrum masters create governance structure to monitor performance building agile teams implementing agile specific metrics and KPIs scaled AGILE (SAFe) XP Kanban Crystal FDD Jira basic understanding of IT infrastructure and IT system design software development scrum master certified PMP certified preferred This role requires previous people management and team leadership experience. This role provides management and leadership and will drive the team to teach, mentor and advise teams, product owners, business stakeholders on agile practices and design strategies for delivery teams to improve and mature their use of Agile principles and practices. Responsibilities: Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work. Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider Hold Scrum masters accountable to their roles and responsibilities and create a governance structure to monitor performance. Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business. Be responsible for maturing Agile teams/squads. Provide support to the Product Owner and Delivery Team, and lead by example. Participate in and lead discussions, decision making, and conflict resolution. Drive a trusting and safe environment where problems can be raised and resolved. Be responsible for identification and mitigation of project risks Participate in and lead regular assessments of Agile Maturity and use the results to guide teams to improved performance Drive internal and external communication, improving transparency, and information radiation Qualifications: [Required] Understands Agile values and principles and can guide and coach teams, and the organization on how to use Agile/Scrum practices [Required] Experience with agile transformations, building Agile teams and implementing Agile [Required] Experience with setting and implementing Agile specific metrics and KPI's [Required] Previous experience leading scrum masters and driving career development of direct reports [Required] Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc.) [Required] Direct experience working with Scaled Agile (SAFe) organizations [Required] Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. [Required] Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc. [Required] The proven ability to be self-motivated and a self-starter [Required] Ability to work under minimal supervision [Required] Exceptional written and verbal communication skills [Required] Strong servant leader mindset [Required] Assist with response to regulatory audits regarding process flows [Required] Experience in release planning and coordination at scale [Required] Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities [Required] Ability to review large amounts of data and analyze, spot trends and provide analysis and insights [Required] Experience consolidating data from multiple data sources Technical Skills: Experience with Agile PLM tools like JIRA, Portfolio for JIRA Proven ability to work with toolsets including, but not limited to Jira, MS Project, Microsoft Excel and PowerPoint Basic understanding of IT infrastructure and IT systems design Familiarity within a ticketing system such as ServiceNow Education and/or Experience: Bachelor's degree in information technology or 7+ years equivalent work experience Advanced knowledge of Agile/Scrum principles and practices Hands on experience in leading and managing agile teams Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices 5+ years of experience with JIRA Ability to anticipate issues based on experience to help the team avoid or resolve the issues
30/01/2025
Full time
NO SPONSORSHIP Hands on Manager, IT Governance-Scrum They need to have managed Scrum masters. They are going to be managing about 7-8 direct reports. There is currently a team of 15 and 10 outsourced resources. Communication skills & image is everything Degrees & certifications are definitely a must LOCATION: CHICAGO, IL or DALLAS, TX Hybrid 3 days onsite SELLING POINTS: Agile transformation across the enterprise people management agile scrum masters create governance structure to monitor performance building agile teams implementing agile specific metrics and KPIs scaled AGILE (SAFe) XP Kanban Crystal FDD Jira basic understanding of IT infrastructure and IT system design software development scrum master certified PMP certified preferred This role requires previous people management and team leadership experience. This role provides management and leadership and will drive the team to teach, mentor and advise teams, product owners, business stakeholders on agile practices and design strategies for delivery teams to improve and mature their use of Agile principles and practices. Responsibilities: Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work. Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider Hold Scrum masters accountable to their roles and responsibilities and create a governance structure to monitor performance. Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business. Be responsible for maturing Agile teams/squads. Provide support to the Product Owner and Delivery Team, and lead by example. Participate in and lead discussions, decision making, and conflict resolution. Drive a trusting and safe environment where problems can be raised and resolved. Be responsible for identification and mitigation of project risks Participate in and lead regular assessments of Agile Maturity and use the results to guide teams to improved performance Drive internal and external communication, improving transparency, and information radiation Qualifications: [Required] Understands Agile values and principles and can guide and coach teams, and the organization on how to use Agile/Scrum practices [Required] Experience with agile transformations, building Agile teams and implementing Agile [Required] Experience with setting and implementing Agile specific metrics and KPI's [Required] Previous experience leading scrum masters and driving career development of direct reports [Required] Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc.) [Required] Direct experience working with Scaled Agile (SAFe) organizations [Required] Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. [Required] Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc. [Required] The proven ability to be self-motivated and a self-starter [Required] Ability to work under minimal supervision [Required] Exceptional written and verbal communication skills [Required] Strong servant leader mindset [Required] Assist with response to regulatory audits regarding process flows [Required] Experience in release planning and coordination at scale [Required] Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities [Required] Ability to review large amounts of data and analyze, spot trends and provide analysis and insights [Required] Experience consolidating data from multiple data sources Technical Skills: Experience with Agile PLM tools like JIRA, Portfolio for JIRA Proven ability to work with toolsets including, but not limited to Jira, MS Project, Microsoft Excel and PowerPoint Basic understanding of IT infrastructure and IT systems design Familiarity within a ticketing system such as ServiceNow Education and/or Experience: Bachelor's degree in information technology or 7+ years equivalent work experience Advanced knowledge of Agile/Scrum principles and practices Hands on experience in leading and managing agile teams Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices 5+ years of experience with JIRA Ability to anticipate issues based on experience to help the team avoid or resolve the issues
Application Security Product Manager *We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for an Application Security Product Manager. This product manager will work with all areas of security and different security teams to drive the product strategy to identify, prioritize and deliver initiatives for the Firms overall Security Program. This person will be driving application security projects. Responsibilities: The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications for the department, Firm and the Firms clients. This individual will manage the IT Security Governance Portfolio to ensure project schedule and timelines, being the liaison between the technical teams and stakeholders to translate concepts and status into everyday terms. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Qualifications Bachelors degree or equivalent work experience. Minimum of 5 years experience working with Security products/projects on applying business systems analysis and business process management principles at different levels of an organization within an iterative and phased approach driven information technology environment. As much knowledge of RSA Archer, Kena, Delinea, Crowdstrike, Proofpoint, Veza Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation.
30/01/2025
Full time
Application Security Product Manager *We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for an Application Security Product Manager. This product manager will work with all areas of security and different security teams to drive the product strategy to identify, prioritize and deliver initiatives for the Firms overall Security Program. This person will be driving application security projects. Responsibilities: The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications for the department, Firm and the Firms clients. This individual will manage the IT Security Governance Portfolio to ensure project schedule and timelines, being the liaison between the technical teams and stakeholders to translate concepts and status into everyday terms. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Qualifications Bachelors degree or equivalent work experience. Minimum of 5 years experience working with Security products/projects on applying business systems analysis and business process management principles at different levels of an organization within an iterative and phased approach driven information technology environment. As much knowledge of RSA Archer, Kena, Delinea, Crowdstrike, Proofpoint, Veza Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation.
Application Security Product Manager *We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for an Application Security Product Manager. This product manager will work with all areas of security and different security teams to drive the product strategy to identify, prioritize and deliver initiatives for the Firms overall Security Program. This person will be driving application security projects. Responsibilities: The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications for the department, Firm and the Firms clients. This individual will manage the IT Security Governance Portfolio to ensure project schedule and timelines, being the liaison between the technical teams and stakeholders to translate concepts and status into everyday terms. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Qualifications Bachelors degree or equivalent work experience. Minimum of 5 years experience working with Security products/projects on applying business systems analysis and business process management principles at different levels of an organization within an iterative and phased approach driven information technology environment. As much knowledge of RSA Archer, Kena, Delinea, Crowdstrike, Proofpoint, Veza Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation.
30/01/2025
Full time
Application Security Product Manager *We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for an Application Security Product Manager. This product manager will work with all areas of security and different security teams to drive the product strategy to identify, prioritize and deliver initiatives for the Firms overall Security Program. This person will be driving application security projects. Responsibilities: The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications for the department, Firm and the Firms clients. This individual will manage the IT Security Governance Portfolio to ensure project schedule and timelines, being the liaison between the technical teams and stakeholders to translate concepts and status into everyday terms. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Qualifications Bachelors degree or equivalent work experience. Minimum of 5 years experience working with Security products/projects on applying business systems analysis and business process management principles at different levels of an organization within an iterative and phased approach driven information technology environment. As much knowledge of RSA Archer, Kena, Delinea, Crowdstrike, Proofpoint, Veza Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation.
Senior Cybersecurity Project Manager Salary: $140k-$160k + bonus Location: Chicago, IL/Houston, TX/Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5+ years' Cybersecurity Project Management experience (application security, Firewalls, threat, vulnerability, data security, etc.) Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
30/01/2025
Full time
Senior Cybersecurity Project Manager Salary: $140k-$160k + bonus Location: Chicago, IL/Houston, TX/Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5+ years' Cybersecurity Project Management experience (application security, Firewalls, threat, vulnerability, data security, etc.) Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
Senior Cybersecurity Project Manager Salary: $140k-$160k + bonus Location: Chicago, IL/Houston, TX/Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5+ years' Cybersecurity Project Management experience (application security, Firewalls, threat, vulnerability, data security, etc.) Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
30/01/2025
Full time
Senior Cybersecurity Project Manager Salary: $140k-$160k + bonus Location: Chicago, IL/Houston, TX/Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5+ years' Cybersecurity Project Management experience (application security, Firewalls, threat, vulnerability, data security, etc.) Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
Senior Cybersecurity Project Manager Salary: $140k-$160k + bonus Location: Chicago, IL/Houston, TX/Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5+ years' Cybersecurity Project Management experience (application security, Firewalls, threat, vulnerability, data security, etc.) Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
30/01/2025
Full time
Senior Cybersecurity Project Manager Salary: $140k-$160k + bonus Location: Chicago, IL/Houston, TX/Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5+ years' Cybersecurity Project Management experience (application security, Firewalls, threat, vulnerability, data security, etc.) Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
Senior Technical Operations Manager (Estates) £59,228 to £79,517 per annum + excellent benefits University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. University of the Arts London is recruiting for a Senior Technical Operations Manager (Estates) permanent role to join the University & Corporate Services directorate within the Digital & Technology division. It's an exciting time to join University of the Arts London (UAL) as this is a brand new role where you will be coming in to start-up and lead the Estates Digital Services team in the People, Finance, Estates group. Working as part of an accomplished and supportive management team, UAL is seeking a Senior Technical Operations Manager with an evolved people and team management practice, deep and wide experience of Estates systems (CAFM, BMS, Energy, Space, Access etc.), strong orientation towards collaborative working (cross-cutting Product squads) and with a strong track record of developing operational discipline. You will have experience of managing, growing and improving complex platforms and integrations in a Product approach that orients digital services to meeting business outcomes. You will also be able to demonstrate significant experience in recruiting, forming and orienting a new team of system administrators aligned to existing ways of working in an organisation, while implementing your own local standards. Key Duties and Responsibilities Leadership & Management: Lead and manage the Estates Digital Services team, fostering a culture of high performance and accountability. Provide direction and support for operational activities, ensuring the team meets performance objectives. Application & Infrastructure Delivery: Oversee the development, implementation, and support of applications and platforms critical to the University's Estates operations. Ensure all systems are aligned with architectural standards and contribute to the immediate service and to the broader Digital & Technology roadmaps. Operational Excellence: Drive operational excellence by managing service transitions, automating processes, and ensuring systems are maintained and upgraded as needed. Align with existing Product Management standards and implement DevOps practices to improve efficiency and reliability across Estates-related systems. Collaboration & Stakeholder Engagement: Build effective relationships with key stakeholders across Estates, the Digital & Technology division, and external suppliers. Ensure effective communication and collaboration across teams to deliver projects and resolve operational challenges. Risk & Compliance: Ensure all Estates-related applications and systems comply with internal standards, GDPR, and other regulatory requirements. Oversee risk management and system security across platforms. Innovation & Continuous Improvement: Lead the implementation of innovative solutions that drive service improvements and efficiency. Identify opportunities for enhancing operational processes and technologies across Estates-related platforms. Supplier & Vendor Management: Manage vendor relationships, including performance reviews and negotiations, ensuring services are delivered in line with agreed-upon benchmarks. Metrics, Reporting, and Skill Development: Defines KPIs to assess service efficiency and effectiveness. Provide regular performance reports and encourage continuous learning and skill development within the team. Experience, knowledge and qualifications Forming, training and managing effective/high-performing technical and operational teams. Being able to manage operational issues in a highly complex environment - major incidents; problem solving; keeping calm in stressful situations and managing these situations to conclusion. Developing and maintaining technical standards, specifications and related documentation. Managing, maintaining, and improving Estates applications including but not limited to: CAFM, BMS, energy management, space management, access control, desk-booking systems. Managing the security, performance, accessibility, and reliability of systems. Application configuration, delivery and support, with expertise in defining and managing service levels (OLA and SLA). Managing cloud-based infrastructure, application roadmaps, and digital platforms related to Estates operations. Working in an ITIL governed environment (ie with CAB and TDA) Implementing Product/DevOps practices and managing CI/CD pipelines for service efficiency (desirable) Experience in higher education or facilities management (desirable). Communication skills Excellent communication skills, with the ability to lead teams and engage effectively with senior stakeholders. Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. Leadership and management Motivates and leads a team effectively, setting clear objectives to manage performance. Teamwork Builds effective teams, networks or communities of practice and fosters constructive cross team collaboration by promoting the values of equality, diversity and inclusion. If you are seeking a new challenge and feel you could be a great fit for this role, please click the link to apply today. Close date to apply is midnight Thursday 13th February. Interviews will take place week commencing Monday 24th February 2025.
30/01/2025
Full time
Senior Technical Operations Manager (Estates) £59,228 to £79,517 per annum + excellent benefits University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. University of the Arts London is recruiting for a Senior Technical Operations Manager (Estates) permanent role to join the University & Corporate Services directorate within the Digital & Technology division. It's an exciting time to join University of the Arts London (UAL) as this is a brand new role where you will be coming in to start-up and lead the Estates Digital Services team in the People, Finance, Estates group. Working as part of an accomplished and supportive management team, UAL is seeking a Senior Technical Operations Manager with an evolved people and team management practice, deep and wide experience of Estates systems (CAFM, BMS, Energy, Space, Access etc.), strong orientation towards collaborative working (cross-cutting Product squads) and with a strong track record of developing operational discipline. You will have experience of managing, growing and improving complex platforms and integrations in a Product approach that orients digital services to meeting business outcomes. You will also be able to demonstrate significant experience in recruiting, forming and orienting a new team of system administrators aligned to existing ways of working in an organisation, while implementing your own local standards. Key Duties and Responsibilities Leadership & Management: Lead and manage the Estates Digital Services team, fostering a culture of high performance and accountability. Provide direction and support for operational activities, ensuring the team meets performance objectives. Application & Infrastructure Delivery: Oversee the development, implementation, and support of applications and platforms critical to the University's Estates operations. Ensure all systems are aligned with architectural standards and contribute to the immediate service and to the broader Digital & Technology roadmaps. Operational Excellence: Drive operational excellence by managing service transitions, automating processes, and ensuring systems are maintained and upgraded as needed. Align with existing Product Management standards and implement DevOps practices to improve efficiency and reliability across Estates-related systems. Collaboration & Stakeholder Engagement: Build effective relationships with key stakeholders across Estates, the Digital & Technology division, and external suppliers. Ensure effective communication and collaboration across teams to deliver projects and resolve operational challenges. Risk & Compliance: Ensure all Estates-related applications and systems comply with internal standards, GDPR, and other regulatory requirements. Oversee risk management and system security across platforms. Innovation & Continuous Improvement: Lead the implementation of innovative solutions that drive service improvements and efficiency. Identify opportunities for enhancing operational processes and technologies across Estates-related platforms. Supplier & Vendor Management: Manage vendor relationships, including performance reviews and negotiations, ensuring services are delivered in line with agreed-upon benchmarks. Metrics, Reporting, and Skill Development: Defines KPIs to assess service efficiency and effectiveness. Provide regular performance reports and encourage continuous learning and skill development within the team. Experience, knowledge and qualifications Forming, training and managing effective/high-performing technical and operational teams. Being able to manage operational issues in a highly complex environment - major incidents; problem solving; keeping calm in stressful situations and managing these situations to conclusion. Developing and maintaining technical standards, specifications and related documentation. Managing, maintaining, and improving Estates applications including but not limited to: CAFM, BMS, energy management, space management, access control, desk-booking systems. Managing the security, performance, accessibility, and reliability of systems. Application configuration, delivery and support, with expertise in defining and managing service levels (OLA and SLA). Managing cloud-based infrastructure, application roadmaps, and digital platforms related to Estates operations. Working in an ITIL governed environment (ie with CAB and TDA) Implementing Product/DevOps practices and managing CI/CD pipelines for service efficiency (desirable) Experience in higher education or facilities management (desirable). Communication skills Excellent communication skills, with the ability to lead teams and engage effectively with senior stakeholders. Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. Leadership and management Motivates and leads a team effectively, setting clear objectives to manage performance. Teamwork Builds effective teams, networks or communities of practice and fosters constructive cross team collaboration by promoting the values of equality, diversity and inclusion. If you are seeking a new challenge and feel you could be a great fit for this role, please click the link to apply today. Close date to apply is midnight Thursday 13th February. Interviews will take place week commencing Monday 24th February 2025.
Technical Support Engineer - Hands on Lab Equipment - Devon - (RL7627) Job Title - Technical Support Engineer Reference - RL7627 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate - As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role - Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. This role ideally requires an Engineering related HNC/Degree (Foundation Degree is fine), and 2+ years of industry experience. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve complex technical issues. This collaboration is vital in maintaining the company's reputation for delivering innovative and reliable solutions to high-profile organizations worldwide. Key Duties: As a member of Support Services, work with the global support team to provide customers and end users with product and technical support by performing the following duties. Responding to incoming Service Requests from customers, sales engineers and sales team via online portals/applications email and phone. Analysing reported problems, replicating and demonstrating them if needed, using appropriate dedicated support equipment. Suggesting, preparing and delivering solutions to customers for both hardware and software problems. Liaising with software/hardware engineers to analyse and resolve complex customer issues and to report identified hardware or software design flaws. Complete and maintain records of customer issues, product defects, etc. using the companies CRM tools (Salesforce/Jira). Assist Professional Services (PS) team with delivery of PS engagements if required. On-site installation and technical support for customers when required. Providing level 1 hardware repair and calibration services for customers. Other Responsibilities: Assisting in distribution of software and hardware upgrades to customers. Performing calibrations/integrations at customer sites on key product range when required. Generating special test scenarios from customer requests. Maintaining literature available through the support website Job Requirements: BA, BEng or HND in appropriate Engineering discipline. Demonstrable related experience in a high technology organisation. Direct experience providing technical customer support. Direct and recent experience using standard RF and other test equipment such as: Power Meters Spectrum analysers Frequency counters Oscilloscopes Ability to read, analyse, and interpret technical manuals, RFCs, national and international standards, general business periodicals, professional journals, technical procedures, or regulations. Ability to write reports and business correspondence, effectively present information and respond to questions from managers, clients, customers, and the employees of the company. Good communication and presentation skills. Proven problem-solving abilities. Flexible and dedicated approach. Must be able to work in a fast-paced environment and effectively manage multiple priorities. Desirable: Experience with the Linux OS. Experience with tools such as Salesforce and Jira. To apply for this Technical Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
30/01/2025
Full time
Technical Support Engineer - Hands on Lab Equipment - Devon - (RL7627) Job Title - Technical Support Engineer Reference - RL7627 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate - As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role - Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. This role ideally requires an Engineering related HNC/Degree (Foundation Degree is fine), and 2+ years of industry experience. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve complex technical issues. This collaboration is vital in maintaining the company's reputation for delivering innovative and reliable solutions to high-profile organizations worldwide. Key Duties: As a member of Support Services, work with the global support team to provide customers and end users with product and technical support by performing the following duties. Responding to incoming Service Requests from customers, sales engineers and sales team via online portals/applications email and phone. Analysing reported problems, replicating and demonstrating them if needed, using appropriate dedicated support equipment. Suggesting, preparing and delivering solutions to customers for both hardware and software problems. Liaising with software/hardware engineers to analyse and resolve complex customer issues and to report identified hardware or software design flaws. Complete and maintain records of customer issues, product defects, etc. using the companies CRM tools (Salesforce/Jira). Assist Professional Services (PS) team with delivery of PS engagements if required. On-site installation and technical support for customers when required. Providing level 1 hardware repair and calibration services for customers. Other Responsibilities: Assisting in distribution of software and hardware upgrades to customers. Performing calibrations/integrations at customer sites on key product range when required. Generating special test scenarios from customer requests. Maintaining literature available through the support website Job Requirements: BA, BEng or HND in appropriate Engineering discipline. Demonstrable related experience in a high technology organisation. Direct experience providing technical customer support. Direct and recent experience using standard RF and other test equipment such as: Power Meters Spectrum analysers Frequency counters Oscilloscopes Ability to read, analyse, and interpret technical manuals, RFCs, national and international standards, general business periodicals, professional journals, technical procedures, or regulations. Ability to write reports and business correspondence, effectively present information and respond to questions from managers, clients, customers, and the employees of the company. Good communication and presentation skills. Proven problem-solving abilities. Flexible and dedicated approach. Must be able to work in a fast-paced environment and effectively manage multiple priorities. Desirable: Experience with the Linux OS. Experience with tools such as Salesforce and Jira. To apply for this Technical Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Role Title: SAP Basis Consultant Duration: 6 months Location: Worthing (1-2 Days per week) Rate: £550 - Umbrella only SC Eligible Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary The SAP Basis Administrator would be required to work across a variety of SAP systems consisting of a number of ECC6 systems on SAP Netweaver 7.50, Azure Linux platform and Oracle 19 Databases it also includes, Solution Manager and ILM Sybase IQ. Ideally strong in all aspects of the Basis life cycle. Tasks: Specific expertise on monitoring and alerting especially Solution Manager. The SAP Basis Technical monitoring consultant must have a proven record as a Basis Consultant. Required to implement extended monitoring capabilities. He/she would be required to have generally good Basis skills across all products such as Sybase IQ, Solution Manager and ECC6 systems. Experience of installation and system copies. Strong Oracle DBA skills. Strong SAP Java skills. Design and implement monitoring solution SAP Basis, Oracle DBA, Java administration. Oracle 19 RMAN, ASM, Oracle Enterprise Manager. Experience in various Backup/Restore procedures. In-depth knowledge of SAP installations and migrations. In-depth knowledge of SAP upgrade and patching. Problem-solving/troubleshooting skills. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
30/01/2025
Contractor
Role Title: SAP Basis Consultant Duration: 6 months Location: Worthing (1-2 Days per week) Rate: £550 - Umbrella only SC Eligible Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary The SAP Basis Administrator would be required to work across a variety of SAP systems consisting of a number of ECC6 systems on SAP Netweaver 7.50, Azure Linux platform and Oracle 19 Databases it also includes, Solution Manager and ILM Sybase IQ. Ideally strong in all aspects of the Basis life cycle. Tasks: Specific expertise on monitoring and alerting especially Solution Manager. The SAP Basis Technical monitoring consultant must have a proven record as a Basis Consultant. Required to implement extended monitoring capabilities. He/she would be required to have generally good Basis skills across all products such as Sybase IQ, Solution Manager and ECC6 systems. Experience of installation and system copies. Strong Oracle DBA skills. Strong SAP Java skills. Design and implement monitoring solution SAP Basis, Oracle DBA, Java administration. Oracle 19 RMAN, ASM, Oracle Enterprise Manager. Experience in various Backup/Restore procedures. In-depth knowledge of SAP installations and migrations. In-depth knowledge of SAP upgrade and patching. Problem-solving/troubleshooting skills. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Python Developer (Software Engineer Programmer Developer Python Fixed Income JavaScript Node Fixed Income Credit Rates Bonds ABS Vue Angular React Agile AWS GCP Buy Side Asset Manager Investment Management Performance Risk Attribution TypeScript Node Finance Front Office Trading Financial Services) required by our asset management client in London. You MUST have the following: Strong experience as a Python Developer/Software Engineer/Programmer Excellent Python Experience working in Fixed Income (rates, credit, bonds, ABS) Some Front End ability (Vue, React or Angular good but not necessary) Agile The following is DESIRABLE, not essential: AWS or GCP Buy-side Data tools such as Glue, Athena, Airflow, Ignite, DBT, Arrow, Iceberg, Dremio Fixed Income performance, risk or attribution TypeScript and Node Role: Python Developer (Software Engineer Programmer Developer Python Fixed Income JavaScript Node Fixed Income Credit Rates Bonds ABS Vue Angular React Agile AWS GCP Buy Side Asset Manager Investment Management Performance Risk Attribution TypeScript Node Finance Front Office Trading Financial Services Pandas Numpy Scipy) required by our asset management client in London. You will join a team of 4 that is responsible for an in-house built order tracking and communication platform. It will allow portfolio managers to communicate trade orders to investment analysts in a way that can be tracked and aligned with investment strategies and risk management. The role will have a Back End emphasis, which will be Python, AWS and PostgreSQL but you will also have some ability to contribute towards the React Front End. The project is at inception and the first demo has been approved by the business. It now has to be built out. There will be an excellent opportunity here to improve your knowledge of Fixed Income products and trading. They have a hybrid-working set up that requires the team to be in the office 1-2 times a week. The tech environment is very new and will soon likely include exposure to the following: Glue, Athena, Airflow, Ignite, DBT, Arrow, Iceberg, Dremio This is an environment that has been described as the only corporate environment with a start-up/fintech attitude towards technology. Hours are 9-5. Salary: £70k - £95k + 10% Bonus + 10% Pension
30/01/2025
Full time
Python Developer (Software Engineer Programmer Developer Python Fixed Income JavaScript Node Fixed Income Credit Rates Bonds ABS Vue Angular React Agile AWS GCP Buy Side Asset Manager Investment Management Performance Risk Attribution TypeScript Node Finance Front Office Trading Financial Services) required by our asset management client in London. You MUST have the following: Strong experience as a Python Developer/Software Engineer/Programmer Excellent Python Experience working in Fixed Income (rates, credit, bonds, ABS) Some Front End ability (Vue, React or Angular good but not necessary) Agile The following is DESIRABLE, not essential: AWS or GCP Buy-side Data tools such as Glue, Athena, Airflow, Ignite, DBT, Arrow, Iceberg, Dremio Fixed Income performance, risk or attribution TypeScript and Node Role: Python Developer (Software Engineer Programmer Developer Python Fixed Income JavaScript Node Fixed Income Credit Rates Bonds ABS Vue Angular React Agile AWS GCP Buy Side Asset Manager Investment Management Performance Risk Attribution TypeScript Node Finance Front Office Trading Financial Services Pandas Numpy Scipy) required by our asset management client in London. You will join a team of 4 that is responsible for an in-house built order tracking and communication platform. It will allow portfolio managers to communicate trade orders to investment analysts in a way that can be tracked and aligned with investment strategies and risk management. The role will have a Back End emphasis, which will be Python, AWS and PostgreSQL but you will also have some ability to contribute towards the React Front End. The project is at inception and the first demo has been approved by the business. It now has to be built out. There will be an excellent opportunity here to improve your knowledge of Fixed Income products and trading. They have a hybrid-working set up that requires the team to be in the office 1-2 times a week. The tech environment is very new and will soon likely include exposure to the following: Glue, Athena, Airflow, Ignite, DBT, Arrow, Iceberg, Dremio This is an environment that has been described as the only corporate environment with a start-up/fintech attitude towards technology. Hours are 9-5. Salary: £70k - £95k + 10% Bonus + 10% Pension
Python Developer (Software Engineer Programmer Developer Python Fixed Income JavaScript Node Fixed Income Credit Rates Bonds ABS Vue Angular React Agile AWS GCP Buy Side Asset Manager Investment Management Performance Risk Attribution TypeScript Node Finance Front Office Trading Financial Services) required by our asset management client in London. You MUST have the following: Strong experience as a Python Developer/Software Engineer/Programmer Excellent Python Experience working in Fixed Income (rates, credit, bonds, ABS) Some Front End ability (Vue, React or Angular good but not necessary) Agile The following is DESIRABLE, not essential: AWS or GCP Buy-side Data tools such as Glue, Athena, Airflow, Ignite, DBT, Arrow, Iceberg, Dremio Fixed Income performance, risk or attribution TypeScript and Node Role: Python Developer (Software Engineer Programmer Developer Python Fixed Income JavaScript Node Fixed Income Credit Rates Bonds ABS Vue Angular React Agile AWS GCP Buy Side Asset Manager Investment Management Performance Risk Attribution TypeScript Node Finance Front Office Trading Financial Services Pandas Numpy Scipy) required by our asset management client in London. You will join a team of 4 that is responsible for an in-house built order tracking and communication platform. It will allow portfolio managers to communicate trade orders to investment analysts in a way that can be tracked and aligned with investment strategies and risk management. The role will have a Back End emphasis, which will be Python, AWS and PostgreSQL but you will also have some ability to contribute towards the React Front End. The project is at inception and the first demo has been approved by the business. It now has to be built out. There will be an excellent opportunity here to improve your knowledge of Fixed Income products and trading. They have a hybrid-working set up that requires the team to be in the office 1-2 times a week. The tech environment is very new and will soon likely include exposure to the following: Glue, Athena, Airflow, Ignite, DBT, Arrow, Iceberg, Dremio This is an environment that has been described as the only corporate environment with a start-up/fintech attitude towards technology. Hours are 9-5. Salary: £95k - £115k + 10% Bonus + 10% Pension
30/01/2025
Full time
Python Developer (Software Engineer Programmer Developer Python Fixed Income JavaScript Node Fixed Income Credit Rates Bonds ABS Vue Angular React Agile AWS GCP Buy Side Asset Manager Investment Management Performance Risk Attribution TypeScript Node Finance Front Office Trading Financial Services) required by our asset management client in London. You MUST have the following: Strong experience as a Python Developer/Software Engineer/Programmer Excellent Python Experience working in Fixed Income (rates, credit, bonds, ABS) Some Front End ability (Vue, React or Angular good but not necessary) Agile The following is DESIRABLE, not essential: AWS or GCP Buy-side Data tools such as Glue, Athena, Airflow, Ignite, DBT, Arrow, Iceberg, Dremio Fixed Income performance, risk or attribution TypeScript and Node Role: Python Developer (Software Engineer Programmer Developer Python Fixed Income JavaScript Node Fixed Income Credit Rates Bonds ABS Vue Angular React Agile AWS GCP Buy Side Asset Manager Investment Management Performance Risk Attribution TypeScript Node Finance Front Office Trading Financial Services Pandas Numpy Scipy) required by our asset management client in London. You will join a team of 4 that is responsible for an in-house built order tracking and communication platform. It will allow portfolio managers to communicate trade orders to investment analysts in a way that can be tracked and aligned with investment strategies and risk management. The role will have a Back End emphasis, which will be Python, AWS and PostgreSQL but you will also have some ability to contribute towards the React Front End. The project is at inception and the first demo has been approved by the business. It now has to be built out. There will be an excellent opportunity here to improve your knowledge of Fixed Income products and trading. They have a hybrid-working set up that requires the team to be in the office 1-2 times a week. The tech environment is very new and will soon likely include exposure to the following: Glue, Athena, Airflow, Ignite, DBT, Arrow, Iceberg, Dremio This is an environment that has been described as the only corporate environment with a start-up/fintech attitude towards technology. Hours are 9-5. Salary: £95k - £115k + 10% Bonus + 10% Pension
This is a fantastic opportunity for a SAP Basis Support Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. * Candidates must be able to work in the UK without restrictions.* Role Info: SAP Basis Support Consultant UK Remote/Occasional Visits to Client Sites as Required Up to £65,000 per annum Plus Benefits Permanent - Full Time Hours: Monday - Friday, 9am - 5pm Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP Basis Support Consultant, you will be responsible for delivering Technical Management Services with customers. In addition, you will provide SAP technical support to the current ERP and Business Analytics install base (circa 300 customers) as well as providing technical support to the internal AMS and consulting teams. In this role, your main focus will be delivering high customer satisfaction to all customers. You will also act as mentor to support and develop junior members of the team with your excellent knowledge and experience. Key Responsibilities: + Understanding the complexity of SAP Abap systems and SAP Java + Administering multiple database architectures, SAP Hana, SQL, Oracle, DB2, SAPDB (MaxDB) and Syabse ASE + Providing support for any SAP Basis P1 issues and driving through to resolution + Monitoring the Solution Manager Service desk for any incidents assigned to the Basis queue + Understanding the specific requirements of customer contracts eg Transport Management, roles and authorisations + Facilitating the maintenance optimiser download baskets for customers + Applying transports in alignment with customer approvals + Executing and distributing Early Watch Reports for the maintenance customer base + Apply relevant SAP Kernel patches and support packages as agreed by the customers + Supporting out of hours requests for system stop/starts + Perform client copies and system refreshes as requested by the customers + Working with SAP on any incidents escalated to SAP support + Performing SAP security tasks to create users and profiles and debug authorisation issues + Performing Basis service reviews for customers highlighting areas of potential exposure on supported installation levels + Performing SAP Enhancement Package upgrades and SAP migrations About you: + Experienced in SAP Technical support and/or field consultant with a proven track record + Experienced across multiple industries, multiple platforms + Hold experience across multiple SAP versions ( S/4, R/3, ECC, NW ) + Experienced across multiple SAP landscapes ( ECC, PI, BI, BI-Java, CRM, SCM, HR, Enterprise Portals, Hana ) + Previous system support (client or consulting) experience + Ability to use Solution Manager for landscape configuration and maintenance optimizer + Experience of SAP Security and Authorisations + Hold relevant SAP Technical Knowledge including S/4 Administration, NWA Administration, SAP Enterprise Administration, Database administration (SAP Hana, SQL, Oracle, DB2, SAPDB (MaxDB) ), Operating system administration ( Windows, Unix/AIX ), Solution Manager system landscape configuration, SAP Security and Authorisations + Right to work in the UK with no restrictions Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
30/01/2025
Full time
This is a fantastic opportunity for a SAP Basis Support Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. * Candidates must be able to work in the UK without restrictions.* Role Info: SAP Basis Support Consultant UK Remote/Occasional Visits to Client Sites as Required Up to £65,000 per annum Plus Benefits Permanent - Full Time Hours: Monday - Friday, 9am - 5pm Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP Basis Support Consultant, you will be responsible for delivering Technical Management Services with customers. In addition, you will provide SAP technical support to the current ERP and Business Analytics install base (circa 300 customers) as well as providing technical support to the internal AMS and consulting teams. In this role, your main focus will be delivering high customer satisfaction to all customers. You will also act as mentor to support and develop junior members of the team with your excellent knowledge and experience. Key Responsibilities: + Understanding the complexity of SAP Abap systems and SAP Java + Administering multiple database architectures, SAP Hana, SQL, Oracle, DB2, SAPDB (MaxDB) and Syabse ASE + Providing support for any SAP Basis P1 issues and driving through to resolution + Monitoring the Solution Manager Service desk for any incidents assigned to the Basis queue + Understanding the specific requirements of customer contracts eg Transport Management, roles and authorisations + Facilitating the maintenance optimiser download baskets for customers + Applying transports in alignment with customer approvals + Executing and distributing Early Watch Reports for the maintenance customer base + Apply relevant SAP Kernel patches and support packages as agreed by the customers + Supporting out of hours requests for system stop/starts + Perform client copies and system refreshes as requested by the customers + Working with SAP on any incidents escalated to SAP support + Performing SAP security tasks to create users and profiles and debug authorisation issues + Performing Basis service reviews for customers highlighting areas of potential exposure on supported installation levels + Performing SAP Enhancement Package upgrades and SAP migrations About you: + Experienced in SAP Technical support and/or field consultant with a proven track record + Experienced across multiple industries, multiple platforms + Hold experience across multiple SAP versions ( S/4, R/3, ECC, NW ) + Experienced across multiple SAP landscapes ( ECC, PI, BI, BI-Java, CRM, SCM, HR, Enterprise Portals, Hana ) + Previous system support (client or consulting) experience + Ability to use Solution Manager for landscape configuration and maintenance optimizer + Experience of SAP Security and Authorisations + Hold relevant SAP Technical Knowledge including S/4 Administration, NWA Administration, SAP Enterprise Administration, Database administration (SAP Hana, SQL, Oracle, DB2, SAPDB (MaxDB) ), Operating system administration ( Windows, Unix/AIX ), Solution Manager system landscape configuration, SAP Security and Authorisations + Right to work in the UK with no restrictions Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Senior Front End Developer (Angular, HTML, CSS, JavaScript) London - Remote £85k - £105k + Bonus + Benefits Our client is a fast growth, Fintech/SaaS provider specializing in digitalizing FS and Asset Management services, they are seeking a talented Front End Developer with 8 years + experience ideally within SaaS or Fintech environments. As a Front End Developer, you will be responsible for designing and implementing user-friendly, responsive interfaces that support our business objectives. This role involves close collaboration with product managers, designers, and data scientists to transform complex data insights into interactive and aesthetically pleasing user experiences and websites. Key Responsibilities Front End Development: Implement interfaces using modern JavaScript frameworks (Angular preferred), ensuring smooth user interactions and visual consistency. UI Design: Create high-quality designs and wireframes that clearly illustrate how applications function and look. User Research and Testing: Conduct user research and usability testing to guide design decisions and enhance product features based on user feedback. Cross-Functional Collaboration: Work closely with product managers and developers to align design with functionality and optimize the user experience. Required Skills & Experience Development Skills: Strong Front End development skills in Angular, HTML, CSS, JavaScript, and frameworks like Rea ct. UI Design Proficiency: Some experience in UI design for digital products, with a portfolio showcasing your design capabilities. Analytical Mindset: Ability to translate user insights and feedback into practical, aesthetically pleasing design solutions. Communication: Excellent communication skills, with the ability to work collaboratively and explain design concepts to non-design team members. Detail-Oriented: A high standard for design aesthetics, ensuring pixel-perfect implementation. Preferred Experience Familiarity with data visualization techniques, libraries, or tools for presenting complex information intuitively. Understanding of accessibility standards and responsive design best practices. Knowledge of DevOps tools like Docker, NGINX, or AWS, and experience working in Agile development environments.
30/01/2025
Full time
Senior Front End Developer (Angular, HTML, CSS, JavaScript) London - Remote £85k - £105k + Bonus + Benefits Our client is a fast growth, Fintech/SaaS provider specializing in digitalizing FS and Asset Management services, they are seeking a talented Front End Developer with 8 years + experience ideally within SaaS or Fintech environments. As a Front End Developer, you will be responsible for designing and implementing user-friendly, responsive interfaces that support our business objectives. This role involves close collaboration with product managers, designers, and data scientists to transform complex data insights into interactive and aesthetically pleasing user experiences and websites. Key Responsibilities Front End Development: Implement interfaces using modern JavaScript frameworks (Angular preferred), ensuring smooth user interactions and visual consistency. UI Design: Create high-quality designs and wireframes that clearly illustrate how applications function and look. User Research and Testing: Conduct user research and usability testing to guide design decisions and enhance product features based on user feedback. Cross-Functional Collaboration: Work closely with product managers and developers to align design with functionality and optimize the user experience. Required Skills & Experience Development Skills: Strong Front End development skills in Angular, HTML, CSS, JavaScript, and frameworks like Rea ct. UI Design Proficiency: Some experience in UI design for digital products, with a portfolio showcasing your design capabilities. Analytical Mindset: Ability to translate user insights and feedback into practical, aesthetically pleasing design solutions. Communication: Excellent communication skills, with the ability to work collaboratively and explain design concepts to non-design team members. Detail-Oriented: A high standard for design aesthetics, ensuring pixel-perfect implementation. Preferred Experience Familiarity with data visualization techniques, libraries, or tools for presenting complex information intuitively. Understanding of accessibility standards and responsive design best practices. Knowledge of DevOps tools like Docker, NGINX, or AWS, and experience working in Agile development environments.
We are recruiting for an SC Cleared Systems Engineer (Modem) for a leading Defence & Space organisation based in Portsmouth. This is a hybrid role with 3 days a week on site, 2 days WFH. We are looking for a Systems Engineer to join our Modems and Software Defined Radio group and report to the Engineering Manager of the project, delivering a new product to the UK MOD. You will be an experienced Systems Engineer with knowledge of working with mixed RF and baseband technologies as well as the integration of software management systems. Within our team, you will work to take a set of Customer requirements from concept to delivery. Mandatory Skills: Generation of system architecture design Allocation of Customer requirements to functional areas within the overall system design Generation of sub-system specifications and Interface Control Documentation Generation of test strategies/test campaigns Generation of test procedure documentation Have experience of fault finding and investigation of test failures. Beneficial Skills: System and software modelling tools such as Enterprise Architect (SysML/UML) Requirements Management tools such as DOORs A background knowledge in the use of system test hardware, for both RF and baseband diagnosis A background knowledge/interest of satellite communication systems/industry or Modem technology This is an umbrella contract, the role is Inside IR35.
30/01/2025
Contractor
We are recruiting for an SC Cleared Systems Engineer (Modem) for a leading Defence & Space organisation based in Portsmouth. This is a hybrid role with 3 days a week on site, 2 days WFH. We are looking for a Systems Engineer to join our Modems and Software Defined Radio group and report to the Engineering Manager of the project, delivering a new product to the UK MOD. You will be an experienced Systems Engineer with knowledge of working with mixed RF and baseband technologies as well as the integration of software management systems. Within our team, you will work to take a set of Customer requirements from concept to delivery. Mandatory Skills: Generation of system architecture design Allocation of Customer requirements to functional areas within the overall system design Generation of sub-system specifications and Interface Control Documentation Generation of test strategies/test campaigns Generation of test procedure documentation Have experience of fault finding and investigation of test failures. Beneficial Skills: System and software modelling tools such as Enterprise Architect (SysML/UML) Requirements Management tools such as DOORs A background knowledge in the use of system test hardware, for both RF and baseband diagnosis A background knowledge/interest of satellite communication systems/industry or Modem technology This is an umbrella contract, the role is Inside IR35.
Front End Developer (Angular, HTML, CSS, JavaScript) London - Remote £70k - £95k Our client is a fast growth, Fintech/SaaS provider specializing in digitalizing FS and Asset Management services, they are seeking a talented Front End Developer with 8 years + experience ideally within SaaS or Fintech environments. As a Front End Developer, you will be responsible for designing and implementing user-friendly, responsive interfaces that support our business objectives. This role involves close collaboration with product managers, designers, and data scientists to transform complex data insights into interactive and aesthetically pleasing user experiences and websites. Key Responsibilities Front End Development: Implement interfaces using modern JavaScript frameworks (Angular preferred), ensuring smooth user interactions and visual consistency. UI Design: Create high-quality designs and wireframes that clearly illustrate how applications function and look. User Research and Testing: Conduct user research and usability testing to guide design decisions and enhance product features based on user feedback. Cross-Functional Collaboration: Work closely with product managers and developers to align design with functionality and optimize the user experience. Brand Consistency: Develop design standards and ensure that all UI elements are cohesive and in line with brand identity. Required Skills & Experience Development Skills: Strong Front End development skills in Angular, HTML, CSS, JavaScript, and frameworks like React. UI Design Proficiency: At least 3 years of experience in UI design for digital products, with a portfolio showcasing your design capabilities. Analytical Mindset: Ability to translate user insights and feedback into practical, aesthetically pleasing design solutions. Communication: Excellent communication skills, with the ability to work collaboratively and explain design concepts to non-design team members. Detail-Oriented: A high standard for design aesthetics, ensuring pixel-perfect implementation. Preferred Experience Familiarity with data visualization techniques, libraries, or tools for presenting complex information intuitively. Understanding of accessibility standards and responsive design best practices. Knowledge of DevOps tools like Docker, NGINX, or AWS, and experience working in Agile development environments.
30/01/2025
Full time
Front End Developer (Angular, HTML, CSS, JavaScript) London - Remote £70k - £95k Our client is a fast growth, Fintech/SaaS provider specializing in digitalizing FS and Asset Management services, they are seeking a talented Front End Developer with 8 years + experience ideally within SaaS or Fintech environments. As a Front End Developer, you will be responsible for designing and implementing user-friendly, responsive interfaces that support our business objectives. This role involves close collaboration with product managers, designers, and data scientists to transform complex data insights into interactive and aesthetically pleasing user experiences and websites. Key Responsibilities Front End Development: Implement interfaces using modern JavaScript frameworks (Angular preferred), ensuring smooth user interactions and visual consistency. UI Design: Create high-quality designs and wireframes that clearly illustrate how applications function and look. User Research and Testing: Conduct user research and usability testing to guide design decisions and enhance product features based on user feedback. Cross-Functional Collaboration: Work closely with product managers and developers to align design with functionality and optimize the user experience. Brand Consistency: Develop design standards and ensure that all UI elements are cohesive and in line with brand identity. Required Skills & Experience Development Skills: Strong Front End development skills in Angular, HTML, CSS, JavaScript, and frameworks like React. UI Design Proficiency: At least 3 years of experience in UI design for digital products, with a portfolio showcasing your design capabilities. Analytical Mindset: Ability to translate user insights and feedback into practical, aesthetically pleasing design solutions. Communication: Excellent communication skills, with the ability to work collaboratively and explain design concepts to non-design team members. Detail-Oriented: A high standard for design aesthetics, ensuring pixel-perfect implementation. Preferred Experience Familiarity with data visualization techniques, libraries, or tools for presenting complex information intuitively. Understanding of accessibility standards and responsive design best practices. Knowledge of DevOps tools like Docker, NGINX, or AWS, and experience working in Agile development environments.
Computer Futures - London & S.E(Permanent and Contract)
City, London
Top Tier Hedge Fund require a lead Risk PnL Trade Support Engineer, to manage the production systems, including Risk PnL Applications, Trade Flow, Post-Trade, and Equity Volatility applications. Candidates will also handle software deployment and the management of the production environment. Additionally, there will be project work related to the applications they support, involving collaboration with global development teams, the QA team, Infrastructure Technology, and Portfolio Managers. The key strategy for the production engineering support team focuses on automation tools that enable the management of a larger enterprise footprint. The team employs a combination of in-house and industry-standard tools for configuration and application deployment solutions. The team adds significant value during the release process, ensuring that quality software is delivered in a timely manner. Principal Responsibilities * In this role, the individual is expected to become a subject matter expert for the Trade Flow, Post-trade, Equity Volatility applications (Risk management/market data management/Pnl/Pricing/Analytics ) in the region. * Knowledge of Equities and Equity Derivatives products (Options, Futures, Swaps, OTC products) * Support and monitor the production environment * Build working relationships with trading groups, Middle Office and Back Office teams and be the primary contact in the region for any issue escalations. * Liaise with various Development teams globally to coordinate and participate in software/new version releases. * Work with global counterparts to provide seamless global coverage. * Solve technical application-related issues, independently where possible or leveraging teammates as necessary. * Manage communications to the trading staff and internal stakeholders regarding issue/resolution. * Uplift environment management tools to reduce risk and streamline efficiency of Support team. * Assist with automating processes to achieve efficiency and streamlined trade support. * Document and create new knowledge base to provide the most effective solutions to various issues. Qualifications And Skills Required * Must have a minimum of a Bachelor's Degree or higher (preferably in a computer science related subject) * Experience with SQL, Linux, Python, and Shell Scripting technologies. * Must have a minimum of 4 years' experience working with Equities and Equity derivatives * Experience in Risk management/market data management/Pnl/Pricing/Analytics Application support preferred. * Experience with Glue42, REST API, Dockers, Redis Real Time database * Experience with version control systems (GIT a plus). * Good team player with a strong willingness to participate and help others * Support orientated; able to manage trader's expectations and follow up accordingly * Able to prioritize in a fast moving, high pressure, constantly changing environment; good sense of urgency * Strong communication skills To find out more about SThree, please visit our website SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
30/01/2025
Full time
Top Tier Hedge Fund require a lead Risk PnL Trade Support Engineer, to manage the production systems, including Risk PnL Applications, Trade Flow, Post-Trade, and Equity Volatility applications. Candidates will also handle software deployment and the management of the production environment. Additionally, there will be project work related to the applications they support, involving collaboration with global development teams, the QA team, Infrastructure Technology, and Portfolio Managers. The key strategy for the production engineering support team focuses on automation tools that enable the management of a larger enterprise footprint. The team employs a combination of in-house and industry-standard tools for configuration and application deployment solutions. The team adds significant value during the release process, ensuring that quality software is delivered in a timely manner. Principal Responsibilities * In this role, the individual is expected to become a subject matter expert for the Trade Flow, Post-trade, Equity Volatility applications (Risk management/market data management/Pnl/Pricing/Analytics ) in the region. * Knowledge of Equities and Equity Derivatives products (Options, Futures, Swaps, OTC products) * Support and monitor the production environment * Build working relationships with trading groups, Middle Office and Back Office teams and be the primary contact in the region for any issue escalations. * Liaise with various Development teams globally to coordinate and participate in software/new version releases. * Work with global counterparts to provide seamless global coverage. * Solve technical application-related issues, independently where possible or leveraging teammates as necessary. * Manage communications to the trading staff and internal stakeholders regarding issue/resolution. * Uplift environment management tools to reduce risk and streamline efficiency of Support team. * Assist with automating processes to achieve efficiency and streamlined trade support. * Document and create new knowledge base to provide the most effective solutions to various issues. Qualifications And Skills Required * Must have a minimum of a Bachelor's Degree or higher (preferably in a computer science related subject) * Experience with SQL, Linux, Python, and Shell Scripting technologies. * Must have a minimum of 4 years' experience working with Equities and Equity derivatives * Experience in Risk management/market data management/Pnl/Pricing/Analytics Application support preferred. * Experience with Glue42, REST API, Dockers, Redis Real Time database * Experience with version control systems (GIT a plus). * Good team player with a strong willingness to participate and help others * Support orientated; able to manage trader's expectations and follow up accordingly * Able to prioritize in a fast moving, high pressure, constantly changing environment; good sense of urgency * Strong communication skills To find out more about SThree, please visit our website SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales