ProductOps Co-ordinator - Elevate Product Operations with Efficiency (£40,000 - £50,000 + Amazing benefits!) Based in Bristol - Hybrid (3 days on site mandatory) Are you someone who loves making processes smoother, ensuring teams work seamlessly, and driving efficiency across product operations? If you're highly organised, proactive, and passionate about enabling product teams to excel, this is the perfect opportunity for you! What's the Role? We're looking for a ProductOps Co-ordinator to support the ProductOps Manager in optimising workflows, enhancing collaboration, and ensuring product teams operate at their best. You'll play a key role in streamlining processes, maintaining essential documentation, and ensuring alignment across teams. Your Impact: Streamlining Processes & Best Practices Help refine and implement standardised workflows across product teams. Identify inefficiencies and propose scalable solutions to improve operational effectiveness. Maintain and update Standard Operating Procedures (SOPs) to ensure consistency. Optimising Tools & Documentation Manage and improve the use of product management tools to drive team efficiency. Develop and maintain templates for roadmaps, documentation, and operational processes. Ensure easy access to key product information, including specifications, user feedback, and project updates. Data & Performance Insights Gather, organise, and analyse product data to support decision-making. Create dashboards and reports to track product health and team performance. Monitor and refine key performance indicators (KPIs) that measure product team success. Cross-Team Collaboration & Communication Act as a key link between product, engineering, and other business functions to enhance communication. Coordinate cross-functional projects and help teams prioritise initiatives. Foster alignment and collaboration between product and non-product teams. Knowledge Sharing & Documentation Develop and maintain a centralised knowledge hub for roadmaps, product specs, and key updates. Standardise documentation practices across teams to reduce information gaps. Support the upkeep of holistic roadmaps that provide clear direction across product tribes. Day-to-Day Operations & Support Take care of key operational tasks, allowing product managers to focus on innovation. Assist in onboarding new team members and ensuring smooth knowledge transfer. Support incident management by tracking and documenting follow-up actions. What You Bring to the Table: 2+ years of experience in product operations, project coordination, or a similar role. Exceptional organisational skills with a sharp eye for detail. Strong proficiency in product management tools (eg, Jira, Confluence). A data-driven mindset with a knack for deriving insights from numbers. Experience working in fast-paced, cross-functional environments. Familiarity with agile methodologies and product development frameworks. Strong stakeholder management and communication skills. A background in the automotive or mobility sector is a plus (but not essential). Why You Should Apply: This is more than just a support role, you'll be at the heart of ensuring product teams function at their best. If you love solving operational challenges, driving efficiency, and playing a key role in product success, we'd love to hear from you!
03/04/2025
Full time
ProductOps Co-ordinator - Elevate Product Operations with Efficiency (£40,000 - £50,000 + Amazing benefits!) Based in Bristol - Hybrid (3 days on site mandatory) Are you someone who loves making processes smoother, ensuring teams work seamlessly, and driving efficiency across product operations? If you're highly organised, proactive, and passionate about enabling product teams to excel, this is the perfect opportunity for you! What's the Role? We're looking for a ProductOps Co-ordinator to support the ProductOps Manager in optimising workflows, enhancing collaboration, and ensuring product teams operate at their best. You'll play a key role in streamlining processes, maintaining essential documentation, and ensuring alignment across teams. Your Impact: Streamlining Processes & Best Practices Help refine and implement standardised workflows across product teams. Identify inefficiencies and propose scalable solutions to improve operational effectiveness. Maintain and update Standard Operating Procedures (SOPs) to ensure consistency. Optimising Tools & Documentation Manage and improve the use of product management tools to drive team efficiency. Develop and maintain templates for roadmaps, documentation, and operational processes. Ensure easy access to key product information, including specifications, user feedback, and project updates. Data & Performance Insights Gather, organise, and analyse product data to support decision-making. Create dashboards and reports to track product health and team performance. Monitor and refine key performance indicators (KPIs) that measure product team success. Cross-Team Collaboration & Communication Act as a key link between product, engineering, and other business functions to enhance communication. Coordinate cross-functional projects and help teams prioritise initiatives. Foster alignment and collaboration between product and non-product teams. Knowledge Sharing & Documentation Develop and maintain a centralised knowledge hub for roadmaps, product specs, and key updates. Standardise documentation practices across teams to reduce information gaps. Support the upkeep of holistic roadmaps that provide clear direction across product tribes. Day-to-Day Operations & Support Take care of key operational tasks, allowing product managers to focus on innovation. Assist in onboarding new team members and ensuring smooth knowledge transfer. Support incident management by tracking and documenting follow-up actions. What You Bring to the Table: 2+ years of experience in product operations, project coordination, or a similar role. Exceptional organisational skills with a sharp eye for detail. Strong proficiency in product management tools (eg, Jira, Confluence). A data-driven mindset with a knack for deriving insights from numbers. Experience working in fast-paced, cross-functional environments. Familiarity with agile methodologies and product development frameworks. Strong stakeholder management and communication skills. A background in the automotive or mobility sector is a plus (but not essential). Why You Should Apply: This is more than just a support role, you'll be at the heart of ensuring product teams function at their best. If you love solving operational challenges, driving efficiency, and playing a key role in product success, we'd love to hear from you!
Network Engineer - Barrow in Furness, Cumbria - MUST HOLD SC CLEARANCE Blue chip is urgently looking for a Network Engineer for an ONSITE Role in Barrow in Furness, Cumbria - YOU MUST HOLD CURRENT ACTIVE SC CLEARANCE Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Candidates must be sole UK passport holders only. Role Description: As an integral part of a Network Operations Centre, you'll have fantastic opportunities to develop both yourself and our collective capabilities performing a mixture of RUN and Project activities with other likeminded Network Analysts. As part of the team, you'll be empowered to: Troubleshoot and configure enterprise networks. Be responsible for Network incident diagnostics/resolution. Network change implementation Undertake Project Tasks, supporting both internal and external Project Managers Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences. Your skills and experience Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency. In-depth experience supporting Cisco ACI software defined networks (multi-site & multi-pod) Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access) Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP) Deep understanding of networking protocols (eg, IPSEC, HSRP, BGP, OSPF, EIGRP) Please send CV for full details and immediate interviews. We are a preferred supplier to the client
02/04/2025
Contractor
Network Engineer - Barrow in Furness, Cumbria - MUST HOLD SC CLEARANCE Blue chip is urgently looking for a Network Engineer for an ONSITE Role in Barrow in Furness, Cumbria - YOU MUST HOLD CURRENT ACTIVE SC CLEARANCE Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Candidates must be sole UK passport holders only. Role Description: As an integral part of a Network Operations Centre, you'll have fantastic opportunities to develop both yourself and our collective capabilities performing a mixture of RUN and Project activities with other likeminded Network Analysts. As part of the team, you'll be empowered to: Troubleshoot and configure enterprise networks. Be responsible for Network incident diagnostics/resolution. Network change implementation Undertake Project Tasks, supporting both internal and external Project Managers Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences. Your skills and experience Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency. In-depth experience supporting Cisco ACI software defined networks (multi-site & multi-pod) Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access) Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP) Deep understanding of networking protocols (eg, IPSEC, HSRP, BGP, OSPF, EIGRP) Please send CV for full details and immediate interviews. We are a preferred supplier to the client
Security Operations Manager Location: North Yorkshire Job Type: Full-time This role will be part of a brand-new team dedicated to ensuring that our systems and data are protected from cyber threats and data breaches. You will be responsible for the ongoing management and continual improvement of our Managed Service Provider (MSP) SOC. What you'll be doing: Work with the MSP to implement and integrate security monitoring capabilities and toolsets across critical systems and environments, including new technology services. Maintain runbooks, escalation procedures, and consume available threat intelligence in collaboration with the MSP. Utilise detective controls to develop rules and alerts to drive security monitoring. Identify false positives from alerting and perform incident response, triage, incident analysis, and remediation tasks. Serve as the point of contact for the MSP, ensuring effective communication and reporting of all activities to relevant stakeholders. Liaise with internal IT teams and third parties to ensure comprehensive security coverage. Review MSP security capabilities to ensure appropriate monitoring and security controls across applications, infrastructure, and environments. Continuously identify potential threats or control weaknesses, proactively recommending mitigations. Collaborate across technical and business teams to identify and mitigate threats, and respond to security incidents. Manage Incident Response processes, conduct tabletop exercises, and oversee continual improvement plans. What we need from you: At least 3+ years of experience in a security operations environment, leading a SOC or working closely with an MSP SOC. Experience embedding and supporting critical operational cybersecurity processes and toolsets, including: Security Incident and Event Management Vulnerability and Threat Management Incident Management and Response Data Loss Prevention Ability to prioritize in a fast-moving, high-pressure, constantly changing environment with a strong sense of urgency. Ability to plan, prioritise, and produce effective reporting. Information Technology background, including knowledge of networking, application security, and general IT delivery best practices (eg, ITIL). Demonstrable working knowledge of security domains, auditing standards, and frameworks including ISO 27001, Cyber Essentials, etc. Experience working with cybersecurity partners and vendors to maximise return on investment. Expertise in industry best practices and prevailing technologies, including Azure, O365, Windows OS Security. An industry-recognised professional security certification (CISSP, CEH, GCIA, CISM, etc.). If you're interested in joining an exciting new team, please apply now!
02/04/2025
Full time
Security Operations Manager Location: North Yorkshire Job Type: Full-time This role will be part of a brand-new team dedicated to ensuring that our systems and data are protected from cyber threats and data breaches. You will be responsible for the ongoing management and continual improvement of our Managed Service Provider (MSP) SOC. What you'll be doing: Work with the MSP to implement and integrate security monitoring capabilities and toolsets across critical systems and environments, including new technology services. Maintain runbooks, escalation procedures, and consume available threat intelligence in collaboration with the MSP. Utilise detective controls to develop rules and alerts to drive security monitoring. Identify false positives from alerting and perform incident response, triage, incident analysis, and remediation tasks. Serve as the point of contact for the MSP, ensuring effective communication and reporting of all activities to relevant stakeholders. Liaise with internal IT teams and third parties to ensure comprehensive security coverage. Review MSP security capabilities to ensure appropriate monitoring and security controls across applications, infrastructure, and environments. Continuously identify potential threats or control weaknesses, proactively recommending mitigations. Collaborate across technical and business teams to identify and mitigate threats, and respond to security incidents. Manage Incident Response processes, conduct tabletop exercises, and oversee continual improvement plans. What we need from you: At least 3+ years of experience in a security operations environment, leading a SOC or working closely with an MSP SOC. Experience embedding and supporting critical operational cybersecurity processes and toolsets, including: Security Incident and Event Management Vulnerability and Threat Management Incident Management and Response Data Loss Prevention Ability to prioritize in a fast-moving, high-pressure, constantly changing environment with a strong sense of urgency. Ability to plan, prioritise, and produce effective reporting. Information Technology background, including knowledge of networking, application security, and general IT delivery best practices (eg, ITIL). Demonstrable working knowledge of security domains, auditing standards, and frameworks including ISO 27001, Cyber Essentials, etc. Experience working with cybersecurity partners and vendors to maximise return on investment. Expertise in industry best practices and prevailing technologies, including Azure, O365, Windows OS Security. An industry-recognised professional security certification (CISSP, CEH, GCIA, CISM, etc.). If you're interested in joining an exciting new team, please apply now!
IT Service Delivery Analyst - HIRING ASAP Start date: ASAP Duration: 6-12 Months Location: 2-3 days in Dublin office, 2-3 days working from home Rate: €450 per day Summary: Our client requires a Service Delivery Analyst to join their team. This new role is required to support the Service delivery function for IT operations and work on improving and developing processes to enable better visibility and accountability across the Service delivery function. The role will be reporting into the IT Service Delivery manager. Responsibilities Cost management - manage day to day purchasing and invoicing processes for IT services and monitor adherence to the annual budget. Collate and manage data sources for KPI reporting to ensure IT services health is visible and accurate. The Service Delivery Analyst is required to collaborate with internal technical resources for incident and problem management, produce and present regular reporting and trending to the IT leadership team and peers. Third Party Vendor engagement for I&O services. This will involve engaging with a range of vendors and understanding each contract and the SLA's which the supplier is expected to meet ensuring that they also adhere to the clients' Vendor mgmt. standards. Service delivery project management, process implementation and governance. As services are developed and improved it is expected that any proposed process modification or additional process are reviewed, aligned, and effectively communicated. Support the integration of cloud operation processes into the existing It service delivery processes. Build and maintain relationships with all IT units to ensure that IT service delivery goals are understood and delivered. Clear and precise communication up to management and across the IT teams to ensure IT services approach and status is clear to all. Contribute to and execute continuous improvement plans to ensure the clients' IT service delivery evolves and develops to meet the changing business needs. Key Skills Honours Bachelor's Degree in IT/Data Analysis Finance or related fields Previous experience working in an analytical, reporting, or financial role. ITIL foundation certified (desirable) Excellent Time/Task management & strong communication skills with the ability to work with stakeholders up to senior leadership level. Proven ability to manage large volume activities, across multiple work streams. Strong cross team collaboration skills work with teams of different skill sets across technical, finance, project management, facilities, etc. Positive can-do attitude
02/04/2025
Contractor
IT Service Delivery Analyst - HIRING ASAP Start date: ASAP Duration: 6-12 Months Location: 2-3 days in Dublin office, 2-3 days working from home Rate: €450 per day Summary: Our client requires a Service Delivery Analyst to join their team. This new role is required to support the Service delivery function for IT operations and work on improving and developing processes to enable better visibility and accountability across the Service delivery function. The role will be reporting into the IT Service Delivery manager. Responsibilities Cost management - manage day to day purchasing and invoicing processes for IT services and monitor adherence to the annual budget. Collate and manage data sources for KPI reporting to ensure IT services health is visible and accurate. The Service Delivery Analyst is required to collaborate with internal technical resources for incident and problem management, produce and present regular reporting and trending to the IT leadership team and peers. Third Party Vendor engagement for I&O services. This will involve engaging with a range of vendors and understanding each contract and the SLA's which the supplier is expected to meet ensuring that they also adhere to the clients' Vendor mgmt. standards. Service delivery project management, process implementation and governance. As services are developed and improved it is expected that any proposed process modification or additional process are reviewed, aligned, and effectively communicated. Support the integration of cloud operation processes into the existing It service delivery processes. Build and maintain relationships with all IT units to ensure that IT service delivery goals are understood and delivered. Clear and precise communication up to management and across the IT teams to ensure IT services approach and status is clear to all. Contribute to and execute continuous improvement plans to ensure the clients' IT service delivery evolves and develops to meet the changing business needs. Key Skills Honours Bachelor's Degree in IT/Data Analysis Finance or related fields Previous experience working in an analytical, reporting, or financial role. ITIL foundation certified (desirable) Excellent Time/Task management & strong communication skills with the ability to work with stakeholders up to senior leadership level. Proven ability to manage large volume activities, across multiple work streams. Strong cross team collaboration skills work with teams of different skill sets across technical, finance, project management, facilities, etc. Positive can-do attitude
Contract Manager | Medical Equipment Services | Peterborough Are you an experienced Operations Manager, Contract Manager or Medical Engineering Manager with a strong background in medical equipment management ? This is a fantastic opportunity to take on a leadership role within a busy NHS hospital while being employed by a leading Managed Equipment Service (MES) provider . You'll play a key role in ensuring the efficient delivery of medical equipment services, contract management, and compliance. The Role You will take responsibility for the management and maintenance of medical equipment within a major NHS hospital, ensuring compliance, service excellence, and contract performance . You will be the key contact for stakeholders, providing technical leadership and ensuring that all KPIs are met. Your role will include: ? Overseeing the delivery of maintenance & service operations ? Managing budgets and optimising purchasing efficiency ? Leading incident investigations and liaising with regulatory bodies ? Producing performance reports and ensuring service improvements ? Working closely with NHS partners, senior clinical staff, and contractors ? Occasionally attending site on weekends for emergency issues What's on Offer? Competitive salary Private healthcare & pension (3% employee, 5% employer) 25 days annual leave + bank holidays (increasing over time) PerkBox & NHS discounts Salary sacrifice scheme for electric cars Flexible working hours: Monday-Friday, 8:30 am - 5:00 pm (with some flexibility) 1 day per week potential WFH flexibility About You ? Strong background in medical equipment management (10+ years ideal) ? Knowledge of MHRA regulations, clinical workflows, and compliance ? Experience in contract management and service delivery ? Excellent leadership, communication, and problem-solving skills ? Relevant qualifications (HNC/D or higher in a relevant field) This is an exciting opportunity to lead medical equipment services within a high-impact healthcare setting, working closely with NHS teams while being part of an established Managed Equipment Service provider. If you're looking for a role that offers stability, professional growth, and excellent benefits , we'd love to hear from you. Apply now to learn more!
02/04/2025
Full time
Contract Manager | Medical Equipment Services | Peterborough Are you an experienced Operations Manager, Contract Manager or Medical Engineering Manager with a strong background in medical equipment management ? This is a fantastic opportunity to take on a leadership role within a busy NHS hospital while being employed by a leading Managed Equipment Service (MES) provider . You'll play a key role in ensuring the efficient delivery of medical equipment services, contract management, and compliance. The Role You will take responsibility for the management and maintenance of medical equipment within a major NHS hospital, ensuring compliance, service excellence, and contract performance . You will be the key contact for stakeholders, providing technical leadership and ensuring that all KPIs are met. Your role will include: ? Overseeing the delivery of maintenance & service operations ? Managing budgets and optimising purchasing efficiency ? Leading incident investigations and liaising with regulatory bodies ? Producing performance reports and ensuring service improvements ? Working closely with NHS partners, senior clinical staff, and contractors ? Occasionally attending site on weekends for emergency issues What's on Offer? Competitive salary Private healthcare & pension (3% employee, 5% employer) 25 days annual leave + bank holidays (increasing over time) PerkBox & NHS discounts Salary sacrifice scheme for electric cars Flexible working hours: Monday-Friday, 8:30 am - 5:00 pm (with some flexibility) 1 day per week potential WFH flexibility About You ? Strong background in medical equipment management (10+ years ideal) ? Knowledge of MHRA regulations, clinical workflows, and compliance ? Experience in contract management and service delivery ? Excellent leadership, communication, and problem-solving skills ? Relevant qualifications (HNC/D or higher in a relevant field) This is an exciting opportunity to lead medical equipment services within a high-impact healthcare setting, working closely with NHS teams while being part of an established Managed Equipment Service provider. If you're looking for a role that offers stability, professional growth, and excellent benefits , we'd love to hear from you. Apply now to learn more!
Job Title: Technology Support Manager (macOS) Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Salary: Circa £47,000 - £49,000 per annum Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our colleagues make a difference to customers, businesses, and communities. As the UK's largest retail and commercial bank, we are looking for someone to join our team in Leeds and help us enhance our IT services. What We're Looking For: Essential Technical Skills: . Experience in macOS and Apple hardware support. . Knowledge of JAMF, Service Now and Apple Business Manager. . Proficiency in troubleshooting technical issues in macOS environments. . Familiarity with Microsoft Entra and Active Directory. . Strong troubleshooting experience with Microsoft Office 365. . Understanding of network protocols, security, and system administration. . Excellent communication and interpersonal skills. . Ability to work independently and collaboratively in a team. Desired Skills: . Experience with mobile device management (MDM) solutions for Apple devices. . Knowledge of ITIL or other IT service management frameworks. . Experience supporting colleagues in diverse environments, including home setups. . Previous use of ServiceNow for incident management. . Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: . Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. . Deliver outstanding customer service and technical assistance. . Troubleshoot and resolve complex technical issues related to macOS and network connectivity. . Collaborate with cross-functional teams to identify and implement service improvements. . Develop and maintain comprehensive macOS troubleshooting guides. . Train and mentor junior IT staff on macOS support and best practises. . Act as a point of technical expertise within our IT services. . Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. . What's in It for You? Join a technical role that allows you to help others while fostering a supportive and collaborative environment. You'll have the opportunity to: . Work within a values-led culture committed to diversity and inclusion. . Learn, grow, and develop in a dynamic organisation. . Contribute to a caring environment where all colleagues feel valued and supported. . Make a real difference in the lives of our customers and colleagues. If you're ready to take on this exciting challenge and help shape our macOS support service, we'd love to hear from you! Apply now and be a part of our mission to support our colleagues and customers effectively! Our organisation is committed to creating a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds and experiences. .*Ajilon Consultant* You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
01/04/2025
Job Title: Technology Support Manager (macOS) Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Salary: Circa £47,000 - £49,000 per annum Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our colleagues make a difference to customers, businesses, and communities. As the UK's largest retail and commercial bank, we are looking for someone to join our team in Leeds and help us enhance our IT services. What We're Looking For: Essential Technical Skills: . Experience in macOS and Apple hardware support. . Knowledge of JAMF, Service Now and Apple Business Manager. . Proficiency in troubleshooting technical issues in macOS environments. . Familiarity with Microsoft Entra and Active Directory. . Strong troubleshooting experience with Microsoft Office 365. . Understanding of network protocols, security, and system administration. . Excellent communication and interpersonal skills. . Ability to work independently and collaboratively in a team. Desired Skills: . Experience with mobile device management (MDM) solutions for Apple devices. . Knowledge of ITIL or other IT service management frameworks. . Experience supporting colleagues in diverse environments, including home setups. . Previous use of ServiceNow for incident management. . Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: . Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. . Deliver outstanding customer service and technical assistance. . Troubleshoot and resolve complex technical issues related to macOS and network connectivity. . Collaborate with cross-functional teams to identify and implement service improvements. . Develop and maintain comprehensive macOS troubleshooting guides. . Train and mentor junior IT staff on macOS support and best practises. . Act as a point of technical expertise within our IT services. . Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. . What's in It for You? Join a technical role that allows you to help others while fostering a supportive and collaborative environment. You'll have the opportunity to: . Work within a values-led culture committed to diversity and inclusion. . Learn, grow, and develop in a dynamic organisation. . Contribute to a caring environment where all colleagues feel valued and supported. . Make a real difference in the lives of our customers and colleagues. If you're ready to take on this exciting challenge and help shape our macOS support service, we'd love to hear from you! Apply now and be a part of our mission to support our colleagues and customers effectively! Our organisation is committed to creating a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds and experiences. .*Ajilon Consultant* You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
31/03/2025
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Health and Safety Manager - Data Centre Client - London Location: London, 5 days per week Type: Permanent Industry: Data Centre/Critical Infrastructure Role: Health and Safety Manager Reporting to: Quality Director About the Opportunity We're currently working with a leading data centre client who is looking to appoint an experienced and proactive Health and Safety Manager to join their team based in Victoria, London. This is a fantastic opportunity to join a well-established, forward-thinking business operating in the mission-critical infrastructure space. Our client has built a reputation for delivering best-in-class data centre services and is now seeking a Health & Safety leader who will take ownership of their H&S framework across their UK and international operations, ensuring compliance and fostering a positive, proactive safety culture throughout the business. The Role In this pivotal position, you will act as the Responsible Person for all matters relating to Health & Safety within the organisation. You will be tasked with providing strategic leadership, ensuring compliance with all relevant legislation, and driving continuous improvement across health, safety, and wellbeing initiatives. Key Responsibilities Include: Overseeing Health & Safety policy development and implementation across the business. Monitoring and reviewing compliance with current and emerging Health & Safety legislation. Managing risk assessments, incident reporting, and investigations. Leading internal audits and ensuring corrective action plans are developed and executed. Liaising with HR to promote workplace wellbeing and health initiatives. Coaching, training, and mentoring employees at all levels to embed a strong safety culture. Managing relationships with regulatory bodies, insurers, and external stakeholders. What We're Looking For Our client is seeking a Health & Safety professional who can lead by example and influence safety behaviours across the business. Ideally, you will bring: Essential A formal qualification in Engineering, Health & Safety, or a Scientific discipline. Strong experience in a senior Health & Safety role within a fast-paced, high-availability environment. Demonstrable experience in leading audits, driving compliance, and fostering cultural change. Comprehensive knowledge of Health & Safety legislation, standards, and risk management. Experience delivering Health & Safety training, coaching, and development. Excellent stakeholder engagement skills and a collaborative approach. Previous experience within data centres, power generation, semiconductor facilities, or similar environments. Desirable NEBOSH Diploma or equivalent qualification. Chartered Health & Safety professional status. Personal Attributes A genuine passion for health, safety, and wellbeing. Strong influencing, communication, and leadership skills. A proactive, continuous improvement mindset. Fluent written and spoken English.
31/03/2025
Full time
Health and Safety Manager - Data Centre Client - London Location: London, 5 days per week Type: Permanent Industry: Data Centre/Critical Infrastructure Role: Health and Safety Manager Reporting to: Quality Director About the Opportunity We're currently working with a leading data centre client who is looking to appoint an experienced and proactive Health and Safety Manager to join their team based in Victoria, London. This is a fantastic opportunity to join a well-established, forward-thinking business operating in the mission-critical infrastructure space. Our client has built a reputation for delivering best-in-class data centre services and is now seeking a Health & Safety leader who will take ownership of their H&S framework across their UK and international operations, ensuring compliance and fostering a positive, proactive safety culture throughout the business. The Role In this pivotal position, you will act as the Responsible Person for all matters relating to Health & Safety within the organisation. You will be tasked with providing strategic leadership, ensuring compliance with all relevant legislation, and driving continuous improvement across health, safety, and wellbeing initiatives. Key Responsibilities Include: Overseeing Health & Safety policy development and implementation across the business. Monitoring and reviewing compliance with current and emerging Health & Safety legislation. Managing risk assessments, incident reporting, and investigations. Leading internal audits and ensuring corrective action plans are developed and executed. Liaising with HR to promote workplace wellbeing and health initiatives. Coaching, training, and mentoring employees at all levels to embed a strong safety culture. Managing relationships with regulatory bodies, insurers, and external stakeholders. What We're Looking For Our client is seeking a Health & Safety professional who can lead by example and influence safety behaviours across the business. Ideally, you will bring: Essential A formal qualification in Engineering, Health & Safety, or a Scientific discipline. Strong experience in a senior Health & Safety role within a fast-paced, high-availability environment. Demonstrable experience in leading audits, driving compliance, and fostering cultural change. Comprehensive knowledge of Health & Safety legislation, standards, and risk management. Experience delivering Health & Safety training, coaching, and development. Excellent stakeholder engagement skills and a collaborative approach. Previous experience within data centres, power generation, semiconductor facilities, or similar environments. Desirable NEBOSH Diploma or equivalent qualification. Chartered Health & Safety professional status. Personal Attributes A genuine passion for health, safety, and wellbeing. Strong influencing, communication, and leadership skills. A proactive, continuous improvement mindset. Fluent written and spoken English.
Junior IT Service Manager (Incident Identification and Assessment) - Oslo - English or Norwegian speaking One of our Blue Chip Clients is urgently looking for a Junior IT Service Manager (Incident Identification and Assessment) with 1-2 years of Experience. Please find some details below: Quickly identify and assess incidents, whether they are related to safety, security, or operational disruptions. Determine the severity and impact of the incident on restaurant operations. Incident Response Coordination: Coordinate immediate response actions to mitigate the impact of the incident. Ensure that all necessary resources (personnel, equipment, etc.) are mobilized effectively. Communication and Reporting: Maintain clear and effective communication with staff, management, and possibly customers during an incident. Document and report incidents accurately, including details of the response and resolution. Safety and Compliance: Ensure that all incident handling procedures comply with local regulations and corporate policies. Promote a culture of safety and preparedness among staff. Training and Preparedness: Conduct regular training sessions for staff on incident handling and emergency procedures. Develop and update incident response plans and protocols. Post-Incident Analysis: Analyze incidents after resolution to identify root causes and areas for improvement. Implement changes to prevent future occurrences and improve overall incident management processes. Skills and Qualifications: Effective Communication: Clear and concise communication skills for interacting with various stakeholders. Problem-Solving: Quick thinking and problem-solving abilities to address incidents efficiently. Attention to Detail: Meticulous documentation and reporting skills. Knowledge of Regulations: Understanding of local safety and compliance regulations. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
31/03/2025
Contractor
Junior IT Service Manager (Incident Identification and Assessment) - Oslo - English or Norwegian speaking One of our Blue Chip Clients is urgently looking for a Junior IT Service Manager (Incident Identification and Assessment) with 1-2 years of Experience. Please find some details below: Quickly identify and assess incidents, whether they are related to safety, security, or operational disruptions. Determine the severity and impact of the incident on restaurant operations. Incident Response Coordination: Coordinate immediate response actions to mitigate the impact of the incident. Ensure that all necessary resources (personnel, equipment, etc.) are mobilized effectively. Communication and Reporting: Maintain clear and effective communication with staff, management, and possibly customers during an incident. Document and report incidents accurately, including details of the response and resolution. Safety and Compliance: Ensure that all incident handling procedures comply with local regulations and corporate policies. Promote a culture of safety and preparedness among staff. Training and Preparedness: Conduct regular training sessions for staff on incident handling and emergency procedures. Develop and update incident response plans and protocols. Post-Incident Analysis: Analyze incidents after resolution to identify root causes and areas for improvement. Implement changes to prevent future occurrences and improve overall incident management processes. Skills and Qualifications: Effective Communication: Clear and concise communication skills for interacting with various stakeholders. Problem-Solving: Quick thinking and problem-solving abilities to address incidents efficiently. Attention to Detail: Meticulous documentation and reporting skills. Knowledge of Regulations: Understanding of local safety and compliance regulations. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
28/03/2025
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Network Engineer - Barrow in Furness, Cumbria - MUST HOLD SC CLEARANCE Blue chip is urgently looking for a Network Engineer for an ONSITE Role in Barrow in Furness, Cumbria - YOU MUST HOLD CURRENT ACTIVE SC CLEARANCE Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Candidates must be sole UK passport holders only. Role Description: As an integral part of a Network Operations Centre, you'll have fantastic opportunities to develop both yourself and our collective capabilities performing a mixture of RUN and Project activities with other likeminded Network Analysts. As part of the team, you'll be empowered to: Troubleshoot and configure enterprise networks. Be responsible for Network incident diagnostics/resolution. Network change implementation Undertake Project Tasks, supporting both internal and external Project Managers Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences. Your skills and experience Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency. In-depth experience supporting Cisco ACI software defined networks (multi-site & multi-pod) Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access) Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP) Deep understanding of networking protocols (eg, IPSEC, HSRP, BGP, OSPF, EIGRP) Please send CV for full details and immediate interviews. We are a preferred supplier to the client
28/03/2025
Contractor
Network Engineer - Barrow in Furness, Cumbria - MUST HOLD SC CLEARANCE Blue chip is urgently looking for a Network Engineer for an ONSITE Role in Barrow in Furness, Cumbria - YOU MUST HOLD CURRENT ACTIVE SC CLEARANCE Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Candidates must be sole UK passport holders only. Role Description: As an integral part of a Network Operations Centre, you'll have fantastic opportunities to develop both yourself and our collective capabilities performing a mixture of RUN and Project activities with other likeminded Network Analysts. As part of the team, you'll be empowered to: Troubleshoot and configure enterprise networks. Be responsible for Network incident diagnostics/resolution. Network change implementation Undertake Project Tasks, supporting both internal and external Project Managers Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences. Your skills and experience Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency. In-depth experience supporting Cisco ACI software defined networks (multi-site & multi-pod) Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access) Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP) Deep understanding of networking protocols (eg, IPSEC, HSRP, BGP, OSPF, EIGRP) Please send CV for full details and immediate interviews. We are a preferred supplier to the client
Health & Safety Advisor - Construction Dublin/North Dublin Full-time We are seeking an experienced Health & Safety Advisor to join a leading construction company in Dublin. This role offers the opportunity to work on major projects while ensuring the highest health and safety standards are met across all sites. What's on Offer? Competitive salary and benefits package, including a pension scheme. Opportunity to work on high-profile projects with a well-established construction company. Key Responsibilities: Work closely with project teams to support the effective implementation of the company's Safety Management System. Assist in the appointment and training of key safety personnel, ensuring compliance with health and safety regulations. Ensure the effectiveness of procedures for lifting operations, temporary works, inductions, fire safety, permits, and emergency planning. Stay up to date with industry best practices, engaging with safety organisations and trade associations. Support accident and incident investigations, ensuring root cause analysis is conducted and preventative measures are implemented. Foster strong relationships with directors, project managers, and site teams, ensuring clear communication and commitment to safety standards. Requirements: Degree or diploma in Occupational Health & Safety (or related field). Minimum 3 years' experience in the construction industry within a Health & Safety role. Strong understanding of Irish Health & Safety regulations and best practices.
28/03/2025
Full time
Health & Safety Advisor - Construction Dublin/North Dublin Full-time We are seeking an experienced Health & Safety Advisor to join a leading construction company in Dublin. This role offers the opportunity to work on major projects while ensuring the highest health and safety standards are met across all sites. What's on Offer? Competitive salary and benefits package, including a pension scheme. Opportunity to work on high-profile projects with a well-established construction company. Key Responsibilities: Work closely with project teams to support the effective implementation of the company's Safety Management System. Assist in the appointment and training of key safety personnel, ensuring compliance with health and safety regulations. Ensure the effectiveness of procedures for lifting operations, temporary works, inductions, fire safety, permits, and emergency planning. Stay up to date with industry best practices, engaging with safety organisations and trade associations. Support accident and incident investigations, ensuring root cause analysis is conducted and preventative measures are implemented. Foster strong relationships with directors, project managers, and site teams, ensuring clear communication and commitment to safety standards. Requirements: Degree or diploma in Occupational Health & Safety (or related field). Minimum 3 years' experience in the construction industry within a Health & Safety role. Strong understanding of Irish Health & Safety regulations and best practices.
Your new company Our client is the UK's leading facilities management and professional services company, serving clients that include household names in banking, critical government sites, hospitals, and schools. Your new role You will schedule maintenance and repairs, respond to breakdowns, and diagnose faults. You will monitor equipment, conduct risk assessments, and maintain cleanliness. Ensure compliance with COSHH regulations, review procedures, and complete logs. Assist in creating SOPs and EOPs, and be available for overtime or shift work. Maintain company standards, communicate with various contacts, comply with policies, and report incidents to your line manager. What you'll need to succeed You should have a C&G Level 3 or equivalent in a relevant subject such as Mechanical, Electrical, Air Conditioning, and Refrigeration. Additionally, qualifications like ONC/HNC in building services engineering, mechanical or electrical engineering, or NVQ Level 3 are necessary. A recognised EITB apprenticeship in Maintenance and Operations Engineering (MOET) or similar is also acceptable. You will have experience in engineering and maintenance services within the building services industry. Being fully conversant with electrical and mechanical maintenance activities and having competency in basic IT and computer skills are essential. What you'll get in return Our benefits package includes a virtual GP for you and your household, financial wellbeing assistance through Salary Finance, and access to our flexible lifestyle benefits platform, Choices. You can purchase extra holidays, critical illness insurance, dental treatment, and technology products. We offer high street discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and a Matching Share Plan. We recognise hard work through our Stars program with cash prizes. Career progression is a priority, supported by diverse training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/03/2025
Full time
Your new company Our client is the UK's leading facilities management and professional services company, serving clients that include household names in banking, critical government sites, hospitals, and schools. Your new role You will schedule maintenance and repairs, respond to breakdowns, and diagnose faults. You will monitor equipment, conduct risk assessments, and maintain cleanliness. Ensure compliance with COSHH regulations, review procedures, and complete logs. Assist in creating SOPs and EOPs, and be available for overtime or shift work. Maintain company standards, communicate with various contacts, comply with policies, and report incidents to your line manager. What you'll need to succeed You should have a C&G Level 3 or equivalent in a relevant subject such as Mechanical, Electrical, Air Conditioning, and Refrigeration. Additionally, qualifications like ONC/HNC in building services engineering, mechanical or electrical engineering, or NVQ Level 3 are necessary. A recognised EITB apprenticeship in Maintenance and Operations Engineering (MOET) or similar is also acceptable. You will have experience in engineering and maintenance services within the building services industry. Being fully conversant with electrical and mechanical maintenance activities and having competency in basic IT and computer skills are essential. What you'll get in return Our benefits package includes a virtual GP for you and your household, financial wellbeing assistance through Salary Finance, and access to our flexible lifestyle benefits platform, Choices. You can purchase extra holidays, critical illness insurance, dental treatment, and technology products. We offer high street discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and a Matching Share Plan. We recognise hard work through our Stars program with cash prizes. Career progression is a priority, supported by diverse training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company Our client is the UK's leading facilities management and professional services company, serving clients that include household names in banking, critical government sites, hospitals, and schools. Your new role You will lead a team to schedule and perform maintenance and repairs of building services assets, responding to breakdowns and diagnosing faults. You will ensure service continuity by monitoring plant and equipment, procuring spare parts, and conducting risk assessments. You will maintain cleanliness, organisation, and compliance with COSHH regulations. You will manage critical spares, review maintenance procedures, and complete logs and records. You will assist in creating SOPs and EOPs, and be available for overtime and shift work. You will maintain company standards, communicate regularly with various contacts, comply with policies, and report incidents and procedural lapses to the line manager. What you'll need to succeed You need an ILM or recognised leadership course, and a C&G Level 3 or equivalent in Mechanical, Electrical, Air Conditioning, or Refrigeration. An ONC/HNC in building services engineering or an NVQ Level 3 is required. A recognised EITB apprenticeship in Maintenance and Operations Engineering (MOET) or similar is necessary. You should have 2+ years of experience in engineering and maintenance services within the building services industry, and be fully conversant with electrical and mechanical maintenance activities. Basic IT skills, a full driving licence (if applicable), and the ability to work under pressure and during unsociable hours are essential. Good communication, problem-solving, efficiency, organisation, and teamwork skills are also required. What you'll get in return Our benefits package includes a virtual GP for you and your household, financial wellbeing assistance through Salary Finance, and access to our flexible lifestyle benefits platform, Choices. You can purchase extra holidays, critical illness insurance, dental treatment, and technology products. We offer high street discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and a Matching Share Plan. We recognise hard work through our Stars program with cash prizes. Career progression is a priority, supported by diverse training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/03/2025
Full time
Your new company Our client is the UK's leading facilities management and professional services company, serving clients that include household names in banking, critical government sites, hospitals, and schools. Your new role You will lead a team to schedule and perform maintenance and repairs of building services assets, responding to breakdowns and diagnosing faults. You will ensure service continuity by monitoring plant and equipment, procuring spare parts, and conducting risk assessments. You will maintain cleanliness, organisation, and compliance with COSHH regulations. You will manage critical spares, review maintenance procedures, and complete logs and records. You will assist in creating SOPs and EOPs, and be available for overtime and shift work. You will maintain company standards, communicate regularly with various contacts, comply with policies, and report incidents and procedural lapses to the line manager. What you'll need to succeed You need an ILM or recognised leadership course, and a C&G Level 3 or equivalent in Mechanical, Electrical, Air Conditioning, or Refrigeration. An ONC/HNC in building services engineering or an NVQ Level 3 is required. A recognised EITB apprenticeship in Maintenance and Operations Engineering (MOET) or similar is necessary. You should have 2+ years of experience in engineering and maintenance services within the building services industry, and be fully conversant with electrical and mechanical maintenance activities. Basic IT skills, a full driving licence (if applicable), and the ability to work under pressure and during unsociable hours are essential. Good communication, problem-solving, efficiency, organisation, and teamwork skills are also required. What you'll get in return Our benefits package includes a virtual GP for you and your household, financial wellbeing assistance through Salary Finance, and access to our flexible lifestyle benefits platform, Choices. You can purchase extra holidays, critical illness insurance, dental treatment, and technology products. We offer high street discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and a Matching Share Plan. We recognise hard work through our Stars program with cash prizes. Career progression is a priority, supported by diverse training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
