Senior Software Developer (PYTHON/AWS/REACT) - health tech - tech for good, make a positive impact on the world. Highly successful and fast growing organisation has an exciting opportunity for a Senior Software Developer (PYTHON/AWS/REACT). They are looking for a talented individual who will design, implement, and maintain their publishing software, systems, and customer-facing digital products. Requirements Design and implement systems and software to meet requirements using appropriate tools and methods. Promote the creation of high-quality code by commitment to practices such as test-driven development, pair programming and code review. Be responsible for the technical development of all stages of software creation, including testing; ensure that implementation meets security, performance, and safety requirements. Suggest improvements to the code base, development processes, tooling and working practices. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Assist with the design, implementation, and testing of APIs that adhere to the Open API specification Knowledge & Skills for this job Able to demonstrate commercial software development experience. Practical experience in system design, development, testing and operational stability. Deep knowledge and experience in Python and its ecosystem, patterns and pitfalls. Experience applying continuous delivery, test driven development and pair programming. Experience of working in an agile environment and an understanding of Scrum principles in particular. Experience writing and consuming RESTful APIs in Python. Experience with AWS services (Lambda, DynamoDB, ElasticSearch). Experience with creating web application UIs using ReactJS and with TypeScript The Directorate This role will work closely with our Head of Engineering, Head of Data Science, QA Manager, Lead Software Developers, Software Developers and Chief Technology Officer. The Team As well as the above teams, you will be working across the organisation. We are welcoming someone who sees opportunities, is proactive and energetic wanting to make a difference to the way we work and the way we support our members. Excellent opportunity to positively impact patient safety whilst working on complex, challenging and career defining projects. Basic salary £64,000 + excellent benefits Hybrid role - between 4 - 8 days per month in the London office, the rest remote
02/04/2025
Full time
Senior Software Developer (PYTHON/AWS/REACT) - health tech - tech for good, make a positive impact on the world. Highly successful and fast growing organisation has an exciting opportunity for a Senior Software Developer (PYTHON/AWS/REACT). They are looking for a talented individual who will design, implement, and maintain their publishing software, systems, and customer-facing digital products. Requirements Design and implement systems and software to meet requirements using appropriate tools and methods. Promote the creation of high-quality code by commitment to practices such as test-driven development, pair programming and code review. Be responsible for the technical development of all stages of software creation, including testing; ensure that implementation meets security, performance, and safety requirements. Suggest improvements to the code base, development processes, tooling and working practices. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Assist with the design, implementation, and testing of APIs that adhere to the Open API specification Knowledge & Skills for this job Able to demonstrate commercial software development experience. Practical experience in system design, development, testing and operational stability. Deep knowledge and experience in Python and its ecosystem, patterns and pitfalls. Experience applying continuous delivery, test driven development and pair programming. Experience of working in an agile environment and an understanding of Scrum principles in particular. Experience writing and consuming RESTful APIs in Python. Experience with AWS services (Lambda, DynamoDB, ElasticSearch). Experience with creating web application UIs using ReactJS and with TypeScript The Directorate This role will work closely with our Head of Engineering, Head of Data Science, QA Manager, Lead Software Developers, Software Developers and Chief Technology Officer. The Team As well as the above teams, you will be working across the organisation. We are welcoming someone who sees opportunities, is proactive and energetic wanting to make a difference to the way we work and the way we support our members. Excellent opportunity to positively impact patient safety whilst working on complex, challenging and career defining projects. Basic salary £64,000 + excellent benefits Hybrid role - between 4 - 8 days per month in the London office, the rest remote
Senior Python Developer (PYTHON/AWS/REACT) - Health tech - tech for good, make a positive impact on the world Highly successful and fast growing organisation has an exciting opportunity for a Senior Python Developer (PYTHON/AWS/REACT). They are looking for a talented individual who will design, implement, and maintain their publishing software, systems, and customer-facing digital products. Requirements Design and implement systems and software to meet requirements using appropriate tools and methods. Promote the creation of high-quality code by commitment to practices such as test-driven development, pair programming and code review. Be responsible for the technical development of all stages of software creation, including testing; ensure that implementation meets security, performance, and safety requirements. Suggest improvements to the code base, development processes, tooling and working practices. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Assist with the design, implementation, and testing of APIs that adhere to the Open API specification Knowledge & Skills for this job Able to demonstrate commercial software development experience. Practical experience in system design, development, testing and operational stability. Deep knowledge and experience in Python and its ecosystem, patterns and pitfalls. Experience applying continuous delivery, test driven development and pair programming. Experience of working in an agile environment and an understanding of Scrum principles in particular. Experience writing and consuming RESTful APIs in Python. Experience with AWS services (Lambda, DynamoDB, ElasticSearch). Experience with creating web application UIs using ReactJS and with TypeScript The Directorate This role will work closely with our Head of Engineering, Head of Data Science, QA Manager, Lead Software Developers, Software Developers and Chief Technology Officer. The Team As well as the above teams, you will be working across the organisation. We are welcoming someone who sees opportunities, is proactive and energetic wanting to make a difference to the way we work and the way we support our members. Excellent opportunity to positively impact patient safety whilst working on complex, challenging and career defining projects. Basic salary £64,000 + excellent benefits Hybrid role - between 4 - 8 days per month in the London office, the rest remote
02/04/2025
Full time
Senior Python Developer (PYTHON/AWS/REACT) - Health tech - tech for good, make a positive impact on the world Highly successful and fast growing organisation has an exciting opportunity for a Senior Python Developer (PYTHON/AWS/REACT). They are looking for a talented individual who will design, implement, and maintain their publishing software, systems, and customer-facing digital products. Requirements Design and implement systems and software to meet requirements using appropriate tools and methods. Promote the creation of high-quality code by commitment to practices such as test-driven development, pair programming and code review. Be responsible for the technical development of all stages of software creation, including testing; ensure that implementation meets security, performance, and safety requirements. Suggest improvements to the code base, development processes, tooling and working practices. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Assist with the design, implementation, and testing of APIs that adhere to the Open API specification Knowledge & Skills for this job Able to demonstrate commercial software development experience. Practical experience in system design, development, testing and operational stability. Deep knowledge and experience in Python and its ecosystem, patterns and pitfalls. Experience applying continuous delivery, test driven development and pair programming. Experience of working in an agile environment and an understanding of Scrum principles in particular. Experience writing and consuming RESTful APIs in Python. Experience with AWS services (Lambda, DynamoDB, ElasticSearch). Experience with creating web application UIs using ReactJS and with TypeScript The Directorate This role will work closely with our Head of Engineering, Head of Data Science, QA Manager, Lead Software Developers, Software Developers and Chief Technology Officer. The Team As well as the above teams, you will be working across the organisation. We are welcoming someone who sees opportunities, is proactive and energetic wanting to make a difference to the way we work and the way we support our members. Excellent opportunity to positively impact patient safety whilst working on complex, challenging and career defining projects. Basic salary £64,000 + excellent benefits Hybrid role - between 4 - 8 days per month in the London office, the rest remote
Technology Resilience Architect My client, a large consultancy, is in need of a Technology Resilience Architect for a 6 month contract inside IR35 based in Sheffield requiring 3 days per week on-site but offering 2 days per week remote. The ideal candidate will have strong experience in with an appetite for learning new technologies quickly, you are happy working on deep technical problems, collaborating with subject matter experts to agree solutions, you have a passion for technology and want to accelerate adoption of new technologies in a safe and secure way, you are comfortable writing and presenting designs for IT services, You are comfortable writing architecture strategy papers and presenting to senior managers. The ideal candidate will have strong experience in working in a global team, valuing the cultural and professional diversity that this brings and will contribute to a high performing team by embracing new ways of working, such as DevOps & SRE, inspire other architects and engineers through innovation, sharing knowledge and are keen to mentor and help your colleagues to grow in all aspects of their career, communicate clearly and concisely, with the ability to explain complex technical problems in a simple way to a wide range of stakeholders, comfortable professionally challenging the assumptions and ideas of others, even senior management, to ensure the best outcomes are achieved, bring an engineering mind-set to designing solutions, helping to achieve operational scale as well as system reliability.
02/04/2025
Contractor
Technology Resilience Architect My client, a large consultancy, is in need of a Technology Resilience Architect for a 6 month contract inside IR35 based in Sheffield requiring 3 days per week on-site but offering 2 days per week remote. The ideal candidate will have strong experience in with an appetite for learning new technologies quickly, you are happy working on deep technical problems, collaborating with subject matter experts to agree solutions, you have a passion for technology and want to accelerate adoption of new technologies in a safe and secure way, you are comfortable writing and presenting designs for IT services, You are comfortable writing architecture strategy papers and presenting to senior managers. The ideal candidate will have strong experience in working in a global team, valuing the cultural and professional diversity that this brings and will contribute to a high performing team by embracing new ways of working, such as DevOps & SRE, inspire other architects and engineers through innovation, sharing knowledge and are keen to mentor and help your colleagues to grow in all aspects of their career, communicate clearly and concisely, with the ability to explain complex technical problems in a simple way to a wide range of stakeholders, comfortable professionally challenging the assumptions and ideas of others, even senior management, to ensure the best outcomes are achieved, bring an engineering mind-set to designing solutions, helping to achieve operational scale as well as system reliability.
This is a fantastic opportunity for a Senior SAP HCM/Payroll Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. .* Candidates must be able to work in the UK without restrictions.* The Role at a Glance: Senior SAP HCM/Payroll Consultant UK Remote/Occasional Visits to Office and Client Sites as Required Up to £75,000 Plus Full Benefits Package Permanent - Full Time Reporting to: HCM Practice Lead Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As Senior SAP HCM Payroll Consultant, you will be responsible for delivering customer work across the Managed Services customer base. This dynamic role involves a variety of tasks, including ad-hoc configuration changes, process improvement recommendations, support for annual payroll patching in the UK and Ireland, and engaging in mini projects. You will be a team player who excels at building trust and strong connections with customers. Additionally, you will provide solution recommendations and collaborate closely with a team of highly skilled SAP HCM/Payroll Consultants. About you: Essential: Functional/technical proficiency with at least 8 years SAP payroll experience Excellent general SAP payroll knowledge - design, configuration and testing of core payroll functions from wage type creation to complex schema changes Specialist in UK and IE payroll processes with specific knowledge of Public Sector solution Knowledge of SAP HCM modules Personnel Administration and Time Management (negative and positive) Able to recommend process improvement options with confidence and expertise Experience of working in a SAP support background Excellent communications skills at all levels User support, problem solving, logical thinking and analytical skills Documentation skills such as functional specifications, test scripts and end user training End to end change management skills from requirements gathering, analysis, design, testing and implementation Able to multi task several pieces of work and follow change management processes Enjoys working independently and as a team player Can-do attitude Desirable: Knowledge of Success Factors integrations for EC to SAP ERP Certified in one Success Factors module ABAP Skills Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
02/04/2025
Full time
This is a fantastic opportunity for a Senior SAP HCM/Payroll Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. .* Candidates must be able to work in the UK without restrictions.* The Role at a Glance: Senior SAP HCM/Payroll Consultant UK Remote/Occasional Visits to Office and Client Sites as Required Up to £75,000 Plus Full Benefits Package Permanent - Full Time Reporting to: HCM Practice Lead Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As Senior SAP HCM Payroll Consultant, you will be responsible for delivering customer work across the Managed Services customer base. This dynamic role involves a variety of tasks, including ad-hoc configuration changes, process improvement recommendations, support for annual payroll patching in the UK and Ireland, and engaging in mini projects. You will be a team player who excels at building trust and strong connections with customers. Additionally, you will provide solution recommendations and collaborate closely with a team of highly skilled SAP HCM/Payroll Consultants. About you: Essential: Functional/technical proficiency with at least 8 years SAP payroll experience Excellent general SAP payroll knowledge - design, configuration and testing of core payroll functions from wage type creation to complex schema changes Specialist in UK and IE payroll processes with specific knowledge of Public Sector solution Knowledge of SAP HCM modules Personnel Administration and Time Management (negative and positive) Able to recommend process improvement options with confidence and expertise Experience of working in a SAP support background Excellent communications skills at all levels User support, problem solving, logical thinking and analytical skills Documentation skills such as functional specifications, test scripts and end user training End to end change management skills from requirements gathering, analysis, design, testing and implementation Able to multi task several pieces of work and follow change management processes Enjoys working independently and as a team player Can-do attitude Desirable: Knowledge of Success Factors integrations for EC to SAP ERP Certified in one Success Factors module ABAP Skills Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Lead Software Engineer | Node | TypeScript | APIs | AWS | Microservices | £95,000-£105,000 + 15% Discretionary Bonus + Benefits Method Resourcing is thrilled to be partnering with a global leader in the travel services and benefits sector . They're looking for a Lead Software Engineer to drive innovation and be the technical backbone of a talented team of engineers. The Role: In this role, you'll be deeply involved in coding while setting the bar for engineering excellence . Partnering with an Engineering Manager and Product Manager, you'll help develop scalable software and drive new product launches. As the most senior engineer in the squad, you'll shape technical direction, make architectural choices, and mentor the team. Using modern cloud technologies like TypeScript and GraphQL, you'll build new systems from scratch , embedding AI, automation, and best practices into your work. What We're Looking For: Tech Stack Expertise - Skilled in TypeScript (Node.js mainly but also React) & Cloud technologies sch as AWS. Familiarity of Kubernetes, GraphQL, Kafka, and Mongo would be desirable. Leadership Experience - Currently a Lead Engineer, Team Lead or Tech Lead, managing small teams and driving technical excellence. API & Database Development - Experienced in building and maintaining robust APIs and managing the databases that support them. Test-Driven Development - Well-versed in testing frameworks, ensuring reliable and maintainable code. Tooling & Collaboration - Comfortable using Git, Confluence, Jira, and modern engineering workflows to streamline development. Mentorship & Leadership - Actively mentors engineers at all levels, providing guidance, reviewing designs, and maintaining best practices. Problem-Solving Mindset - Able to take on product challenges and develop effective technical solutions, balancing pragmatism with engineering excellence. Benefits: Work abroad for up to 8 weeks per year 25 days holiday + increases with tenure Private medical insurance, dental insurance & life assurance (4x salary) Income protection plan (75% of base salary) Hybrid flexibility - just 2 days per week into Central London If you're an experienced developer looking to drive innovation and mentor a high-performing team , apply today or send your CV to (see below) . Please note: My client cannot offer sponsorship and can only accept candidates with the right to work in the UK . Lead Software Engineer | Node | TypeScript | APIs | AWS | Microservices | £95,000-£105,000 + 15% Discretionary Bonus + Benefits
02/04/2025
Full time
Lead Software Engineer | Node | TypeScript | APIs | AWS | Microservices | £95,000-£105,000 + 15% Discretionary Bonus + Benefits Method Resourcing is thrilled to be partnering with a global leader in the travel services and benefits sector . They're looking for a Lead Software Engineer to drive innovation and be the technical backbone of a talented team of engineers. The Role: In this role, you'll be deeply involved in coding while setting the bar for engineering excellence . Partnering with an Engineering Manager and Product Manager, you'll help develop scalable software and drive new product launches. As the most senior engineer in the squad, you'll shape technical direction, make architectural choices, and mentor the team. Using modern cloud technologies like TypeScript and GraphQL, you'll build new systems from scratch , embedding AI, automation, and best practices into your work. What We're Looking For: Tech Stack Expertise - Skilled in TypeScript (Node.js mainly but also React) & Cloud technologies sch as AWS. Familiarity of Kubernetes, GraphQL, Kafka, and Mongo would be desirable. Leadership Experience - Currently a Lead Engineer, Team Lead or Tech Lead, managing small teams and driving technical excellence. API & Database Development - Experienced in building and maintaining robust APIs and managing the databases that support them. Test-Driven Development - Well-versed in testing frameworks, ensuring reliable and maintainable code. Tooling & Collaboration - Comfortable using Git, Confluence, Jira, and modern engineering workflows to streamline development. Mentorship & Leadership - Actively mentors engineers at all levels, providing guidance, reviewing designs, and maintaining best practices. Problem-Solving Mindset - Able to take on product challenges and develop effective technical solutions, balancing pragmatism with engineering excellence. Benefits: Work abroad for up to 8 weeks per year 25 days holiday + increases with tenure Private medical insurance, dental insurance & life assurance (4x salary) Income protection plan (75% of base salary) Hybrid flexibility - just 2 days per week into Central London If you're an experienced developer looking to drive innovation and mentor a high-performing team , apply today or send your CV to (see below) . Please note: My client cannot offer sponsorship and can only accept candidates with the right to work in the UK . Lead Software Engineer | Node | TypeScript | APIs | AWS | Microservices | £95,000-£105,000 + 15% Discretionary Bonus + Benefits
Complete Onsite Job. Design, develop, and maintain Back End services and APIs using Java and Spring Boot Collaborate with Front End developers, QA engineers, and product managers to deliver end-to-end solutions Write clean, maintainable, and well-documented code following best practices Participate in code reviews and contribute to continuous improvement of team practices Integrate with relational and NoSQL databases such as MySQL, PostgreSQL, or MongoDB Implement security and data protection best practices Troubleshoot, debug, and resolve technical issues Work in Agile/Scrum development environments 8-10 years of experience in Java development Strong knowledge of Spring Boot , Spring MVC , and related frameworks Experience with RESTful APIs , Microservices architecture , and JPA/Hibernate Familiarity with Maven/Gradle , Git , and CI/CD tools (eg, Jenkins, GitLab CI) Experience with containerization tools like Docker and orchestration platforms like Kubernetes Familiarity with messaging systems (eg, Kafka, RabbitMQ) Knowledge of Front End frameworks (eg, React, Angular) is a plus Exposure to DevOps tools and practices Good understanding of SQL and database design Experience with unit testing frameworks like JUnit, Mockito Knowledge of cloud platforms (eg, AWS, Azure, or GCP) is a plus Excellent problem-solving and communication skills Design, develop, and maintain Back End services and APIs using Java and Spring Boot Collaborate with Front End developers, QA engineers, and product managers to deliver end-to-end solutions Write clean, maintainable, and well-documented code following best practices Participate in code reviews and contribute to continuous improvement of team practices Integrate with relational and NoSQL databases such as MySQL, PostgreSQL, or MongoDB Implement security and data protection best practices Troubleshoot, debug, and resolve technical issues Work in Agile/Scrum development environments 8-10 years of experience in Java development Strong knowledge of Spring Boot , Spring MVC , and related frameworks Experience with RESTful APIs , Microservices architecture , and JPA/Hibernate Familiarity with Maven/Gradle , Git , and CI/CD tools (eg, Jenkins, GitLab CI) Experience with containerization tools like Docker and orchestration platforms like Kubernetes Familiarity with messaging systems (eg, Kafka, RabbitMQ) Knowledge of Front End frameworks (eg, React, Angular) is a plus Exposure to DevOps tools and practices Good understanding of SQL and database design Experience with unit testing frameworks like JUnit, Mockito Knowledge of cloud platforms (eg, AWS, Azure, or GCP) is a plus Excellent problem-solving and communication skills
02/04/2025
Full time
Complete Onsite Job. Design, develop, and maintain Back End services and APIs using Java and Spring Boot Collaborate with Front End developers, QA engineers, and product managers to deliver end-to-end solutions Write clean, maintainable, and well-documented code following best practices Participate in code reviews and contribute to continuous improvement of team practices Integrate with relational and NoSQL databases such as MySQL, PostgreSQL, or MongoDB Implement security and data protection best practices Troubleshoot, debug, and resolve technical issues Work in Agile/Scrum development environments 8-10 years of experience in Java development Strong knowledge of Spring Boot , Spring MVC , and related frameworks Experience with RESTful APIs , Microservices architecture , and JPA/Hibernate Familiarity with Maven/Gradle , Git , and CI/CD tools (eg, Jenkins, GitLab CI) Experience with containerization tools like Docker and orchestration platforms like Kubernetes Familiarity with messaging systems (eg, Kafka, RabbitMQ) Knowledge of Front End frameworks (eg, React, Angular) is a plus Exposure to DevOps tools and practices Good understanding of SQL and database design Experience with unit testing frameworks like JUnit, Mockito Knowledge of cloud platforms (eg, AWS, Azure, or GCP) is a plus Excellent problem-solving and communication skills Design, develop, and maintain Back End services and APIs using Java and Spring Boot Collaborate with Front End developers, QA engineers, and product managers to deliver end-to-end solutions Write clean, maintainable, and well-documented code following best practices Participate in code reviews and contribute to continuous improvement of team practices Integrate with relational and NoSQL databases such as MySQL, PostgreSQL, or MongoDB Implement security and data protection best practices Troubleshoot, debug, and resolve technical issues Work in Agile/Scrum development environments 8-10 years of experience in Java development Strong knowledge of Spring Boot , Spring MVC , and related frameworks Experience with RESTful APIs , Microservices architecture , and JPA/Hibernate Familiarity with Maven/Gradle , Git , and CI/CD tools (eg, Jenkins, GitLab CI) Experience with containerization tools like Docker and orchestration platforms like Kubernetes Familiarity with messaging systems (eg, Kafka, RabbitMQ) Knowledge of Front End frameworks (eg, React, Angular) is a plus Exposure to DevOps tools and practices Good understanding of SQL and database design Experience with unit testing frameworks like JUnit, Mockito Knowledge of cloud platforms (eg, AWS, Azure, or GCP) is a plus Excellent problem-solving and communication skills
IT Service Delivery Analyst - HIRING ASAP Start date: ASAP Duration: 6-12 Months Location: 2-3 days in Dublin office, 2-3 days working from home Rate: €450 per day Summary: Our client requires a Service Delivery Analyst to join their team. This new role is required to support the Service delivery function for IT operations and work on improving and developing processes to enable better visibility and accountability across the Service delivery function. The role will be reporting into the IT Service Delivery manager. Responsibilities Cost management - manage day to day purchasing and invoicing processes for IT services and monitor adherence to the annual budget. Collate and manage data sources for KPI reporting to ensure IT services health is visible and accurate. The Service Delivery Analyst is required to collaborate with internal technical resources for incident and problem management, produce and present regular reporting and trending to the IT leadership team and peers. Third Party Vendor engagement for I&O services. This will involve engaging with a range of vendors and understanding each contract and the SLA's which the supplier is expected to meet ensuring that they also adhere to the clients' Vendor mgmt. standards. Service delivery project management, process implementation and governance. As services are developed and improved it is expected that any proposed process modification or additional process are reviewed, aligned, and effectively communicated. Support the integration of cloud operation processes into the existing It service delivery processes. Build and maintain relationships with all IT units to ensure that IT service delivery goals are understood and delivered. Clear and precise communication up to management and across the IT teams to ensure IT services approach and status is clear to all. Contribute to and execute continuous improvement plans to ensure the clients' IT service delivery evolves and develops to meet the changing business needs. Key Skills Honours Bachelor's Degree in IT/Data Analysis Finance or related fields Previous experience working in an analytical, reporting, or financial role. ITIL foundation certified (desirable) Excellent Time/Task management & strong communication skills with the ability to work with stakeholders up to senior leadership level. Proven ability to manage large volume activities, across multiple work streams. Strong cross team collaboration skills work with teams of different skill sets across technical, finance, project management, facilities, etc. Positive can-do attitude
02/04/2025
Contractor
IT Service Delivery Analyst - HIRING ASAP Start date: ASAP Duration: 6-12 Months Location: 2-3 days in Dublin office, 2-3 days working from home Rate: €450 per day Summary: Our client requires a Service Delivery Analyst to join their team. This new role is required to support the Service delivery function for IT operations and work on improving and developing processes to enable better visibility and accountability across the Service delivery function. The role will be reporting into the IT Service Delivery manager. Responsibilities Cost management - manage day to day purchasing and invoicing processes for IT services and monitor adherence to the annual budget. Collate and manage data sources for KPI reporting to ensure IT services health is visible and accurate. The Service Delivery Analyst is required to collaborate with internal technical resources for incident and problem management, produce and present regular reporting and trending to the IT leadership team and peers. Third Party Vendor engagement for I&O services. This will involve engaging with a range of vendors and understanding each contract and the SLA's which the supplier is expected to meet ensuring that they also adhere to the clients' Vendor mgmt. standards. Service delivery project management, process implementation and governance. As services are developed and improved it is expected that any proposed process modification or additional process are reviewed, aligned, and effectively communicated. Support the integration of cloud operation processes into the existing It service delivery processes. Build and maintain relationships with all IT units to ensure that IT service delivery goals are understood and delivered. Clear and precise communication up to management and across the IT teams to ensure IT services approach and status is clear to all. Contribute to and execute continuous improvement plans to ensure the clients' IT service delivery evolves and develops to meet the changing business needs. Key Skills Honours Bachelor's Degree in IT/Data Analysis Finance or related fields Previous experience working in an analytical, reporting, or financial role. ITIL foundation certified (desirable) Excellent Time/Task management & strong communication skills with the ability to work with stakeholders up to senior leadership level. Proven ability to manage large volume activities, across multiple work streams. Strong cross team collaboration skills work with teams of different skill sets across technical, finance, project management, facilities, etc. Positive can-do attitude
Contract Manager | Medical Equipment Services | Peterborough Are you an experienced Operations Manager, Contract Manager or Medical Engineering Manager with a strong background in medical equipment management ? This is a fantastic opportunity to take on a leadership role within a busy NHS hospital while being employed by a leading Managed Equipment Service (MES) provider . You'll play a key role in ensuring the efficient delivery of medical equipment services, contract management, and compliance. The Role You will take responsibility for the management and maintenance of medical equipment within a major NHS hospital, ensuring compliance, service excellence, and contract performance . You will be the key contact for stakeholders, providing technical leadership and ensuring that all KPIs are met. Your role will include: ? Overseeing the delivery of maintenance & service operations ? Managing budgets and optimising purchasing efficiency ? Leading incident investigations and liaising with regulatory bodies ? Producing performance reports and ensuring service improvements ? Working closely with NHS partners, senior clinical staff, and contractors ? Occasionally attending site on weekends for emergency issues What's on Offer? Competitive salary Private healthcare & pension (3% employee, 5% employer) 25 days annual leave + bank holidays (increasing over time) PerkBox & NHS discounts Salary sacrifice scheme for electric cars Flexible working hours: Monday-Friday, 8:30 am - 5:00 pm (with some flexibility) 1 day per week potential WFH flexibility About You ? Strong background in medical equipment management (10+ years ideal) ? Knowledge of MHRA regulations, clinical workflows, and compliance ? Experience in contract management and service delivery ? Excellent leadership, communication, and problem-solving skills ? Relevant qualifications (HNC/D or higher in a relevant field) This is an exciting opportunity to lead medical equipment services within a high-impact healthcare setting, working closely with NHS teams while being part of an established Managed Equipment Service provider. If you're looking for a role that offers stability, professional growth, and excellent benefits , we'd love to hear from you. Apply now to learn more!
02/04/2025
Full time
Contract Manager | Medical Equipment Services | Peterborough Are you an experienced Operations Manager, Contract Manager or Medical Engineering Manager with a strong background in medical equipment management ? This is a fantastic opportunity to take on a leadership role within a busy NHS hospital while being employed by a leading Managed Equipment Service (MES) provider . You'll play a key role in ensuring the efficient delivery of medical equipment services, contract management, and compliance. The Role You will take responsibility for the management and maintenance of medical equipment within a major NHS hospital, ensuring compliance, service excellence, and contract performance . You will be the key contact for stakeholders, providing technical leadership and ensuring that all KPIs are met. Your role will include: ? Overseeing the delivery of maintenance & service operations ? Managing budgets and optimising purchasing efficiency ? Leading incident investigations and liaising with regulatory bodies ? Producing performance reports and ensuring service improvements ? Working closely with NHS partners, senior clinical staff, and contractors ? Occasionally attending site on weekends for emergency issues What's on Offer? Competitive salary Private healthcare & pension (3% employee, 5% employer) 25 days annual leave + bank holidays (increasing over time) PerkBox & NHS discounts Salary sacrifice scheme for electric cars Flexible working hours: Monday-Friday, 8:30 am - 5:00 pm (with some flexibility) 1 day per week potential WFH flexibility About You ? Strong background in medical equipment management (10+ years ideal) ? Knowledge of MHRA regulations, clinical workflows, and compliance ? Experience in contract management and service delivery ? Excellent leadership, communication, and problem-solving skills ? Relevant qualifications (HNC/D or higher in a relevant field) This is an exciting opportunity to lead medical equipment services within a high-impact healthcare setting, working closely with NHS teams while being part of an established Managed Equipment Service provider. If you're looking for a role that offers stability, professional growth, and excellent benefits , we'd love to hear from you. Apply now to learn more!
Cloud and Infrastructure Manager Location: Based x2 days from either of the following offices Cambridge, Chelmsford, Norwich or Ipswich 1 day per week required to travel to Ipswich- expenses paid Salary: £55,000 - £60,000 (DOE) Region: East Anglia-based preferred Sector: Law Firm The Role Our legal client are seeking an experienced Cloud and Infrastructure Manager to lead a team of two engineers in managing, optimising, and transitioning cloud and on-premise infrastructure. Reporting to the Head of IT, you'll ensure systems are secure, scalable, and aligned with business goals while driving strategic improvements. You will be involved in a variety of Azure projects, so an end-end understanding of the product will be essential. Based x2 days from either of the following offices Cambridge, Chelmsford, Norwich or Ipswich with 1 day per week required travel to Ipswich office- expenses paid. Key Responsibilities: Lead cloud/infrastructure design, implementation, and maintenance. Manage team performance and provide technical guidance. Align IT infrastructure with business objectives and future growth. Optimise system reliability and troubleshoot issues. Oversee vendor relationships and negotiate contracts. Collaborate with IT teams on new technologies and initiatives. About You: 5+ years in senior infrastructure roles with strong Azure experience. Leadership skills with a proven track record of team and project management. Strong communication, troubleshooting, and problem-solving abilities. What Is On Offer: Hybrid working model with flexibility. Starting at 25 days holiday (increasing with service). Private healthcare, profit share, performance bonuses, and more. Enhanced parental leave, gym memberships, and electric car scheme. This is an exciting opportunity to join a forward-thinking organisation with a focus on career growth, innovation, and inclusivity. Apply today!
02/04/2025
Full time
Cloud and Infrastructure Manager Location: Based x2 days from either of the following offices Cambridge, Chelmsford, Norwich or Ipswich 1 day per week required to travel to Ipswich- expenses paid Salary: £55,000 - £60,000 (DOE) Region: East Anglia-based preferred Sector: Law Firm The Role Our legal client are seeking an experienced Cloud and Infrastructure Manager to lead a team of two engineers in managing, optimising, and transitioning cloud and on-premise infrastructure. Reporting to the Head of IT, you'll ensure systems are secure, scalable, and aligned with business goals while driving strategic improvements. You will be involved in a variety of Azure projects, so an end-end understanding of the product will be essential. Based x2 days from either of the following offices Cambridge, Chelmsford, Norwich or Ipswich with 1 day per week required travel to Ipswich office- expenses paid. Key Responsibilities: Lead cloud/infrastructure design, implementation, and maintenance. Manage team performance and provide technical guidance. Align IT infrastructure with business objectives and future growth. Optimise system reliability and troubleshoot issues. Oversee vendor relationships and negotiate contracts. Collaborate with IT teams on new technologies and initiatives. About You: 5+ years in senior infrastructure roles with strong Azure experience. Leadership skills with a proven track record of team and project management. Strong communication, troubleshooting, and problem-solving abilities. What Is On Offer: Hybrid working model with flexibility. Starting at 25 days holiday (increasing with service). Private healthcare, profit share, performance bonuses, and more. Enhanced parental leave, gym memberships, and electric car scheme. This is an exciting opportunity to join a forward-thinking organisation with a focus on career growth, innovation, and inclusivity. Apply today!
Customer Solutions Design Specialist For this role candidates are required three days onsite in Bristol. About this role As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part of and reporting into the practice manager. Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. You will Independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs. Ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution delivery across a vast variation in highly sensitive and unique opportunities and projects. You'll have the following responsibilities Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Manage and recommend on the technical direction and helps determine the optimum solution design for customers. Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. Drive the improvement of design and delivery capabilities for end-to-end technical solutions. Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. Undertake customer migration planning and implementation. Coordinate impact assessments and design documentation updates. Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience Hold UKSV SC or Developed Vetting clearance. Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge. Experienced in working within highly sensitive (T3) HM Government departments or agencies environments. Preferably working knowledge and experience in HMG MoD compliance and security policies. Self-starter who can work independently with minimal support and guidance.
02/04/2025
Contractor
Customer Solutions Design Specialist For this role candidates are required three days onsite in Bristol. About this role As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part of and reporting into the practice manager. Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. You will Independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs. Ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution delivery across a vast variation in highly sensitive and unique opportunities and projects. You'll have the following responsibilities Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Manage and recommend on the technical direction and helps determine the optimum solution design for customers. Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. Drive the improvement of design and delivery capabilities for end-to-end technical solutions. Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. Undertake customer migration planning and implementation. Coordinate impact assessments and design documentation updates. Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience Hold UKSV SC or Developed Vetting clearance. Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge. Experienced in working within highly sensitive (T3) HM Government departments or agencies environments. Preferably working knowledge and experience in HMG MoD compliance and security policies. Self-starter who can work independently with minimal support and guidance.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Firm is currently seeking a Senior Cloud Hosting Services Engineer with strong Azure experience. Candidate will be the IT Infrastructure team's cloud SME. Candidate will demonstrate their knowledge and hands-on experience with Azure cloud tools/technologies The Sr. Cloud Engineer reports to the Manager of Infrastructure Services. The ideal candidate will have extensive experience with Microsoft Azure, including PaaS and IaaS, and a strong understanding of Azure security best practices. Proficiency in creating and managing ARM and Bicep templates and supporting DevOps teams is essential. This role will involve designing, implementing, and maintaining cloud-based solutions to meet our business needs. Responsibilities: Design, implement, and manage scalable, secure, and reliable cloud infrastructure on Microsoft Azure. Develop and maintain Infrastructure as Code (IaC) using ARM and Bicep templates. Develop skill set across three domains (Infrastructure, Containers, and Networking) to better support the client. Ensure adherence to Azure security best practices and compliance requirements. Collaborate with DevOps teams to support CI/CD pipelines and automation processes. Monitor and optimize cloud resources for performance, cost, and scalability. Troubleshoot and resolve issues related to cloud infrastructure and services. Implement and manage Azure PaaS and IaaS solution, including on-premises server, storage, and database systems, among others. Independently and collaboratively lead client engagement workstreams focused on project, improvement, optimization, and transformation of processes. Communicate effectively and appropriately with both technical and non-technical audiences. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 8+ years professional experience with multiple cloud platforms and technologies, including PaaS and IaaS. Ability to provide technical guidance and support to DevOps teams. Extensive experience with ARM/Bicep templates and Azure security best practices. Experience with distributed computing, complex architecture design, leading large-scale projects, and mentoring junior team members. Familiarity with managed Kubernetes services like Azure Kubernetes Service (AKS) and Azure Container Apps. Skilled in creating and managing Azure hub and spoke networks, using Network Virtual Appliances (NVAs), Route Tables (UDRs), applying Network Security Groups (NSGs), and ExpressRoute circuits. Proven experience with the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework. Managing Infrastructure as Code (IaC) templates through Azure DevOps (or similar toolset), including use of Git, work items, branching, pull requests, and pipelines. Experience with monitoring, optimizing cloud resources, and creating custom Azure Policies. Preferred Qualifications: Master's degree in Computer Science, Engineering, or a related field. Experience in AI/Data-related project support with DevOps teams. Demonstrated experience with Security and IT Governance, including federated Identity and Access Management (IAM) solutions, including MFA, as well as Cloud Access Security Broker tools, to govern secure access to resources. Familiarity with other Infrastructure as Code (IaC) tools such as Terraform or Ansible. Other public cloud experience (AWS, Google, etc.). Azure VMware Solution (AVS) experience.
01/04/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Firm is currently seeking a Senior Cloud Hosting Services Engineer with strong Azure experience. Candidate will be the IT Infrastructure team's cloud SME. Candidate will demonstrate their knowledge and hands-on experience with Azure cloud tools/technologies The Sr. Cloud Engineer reports to the Manager of Infrastructure Services. The ideal candidate will have extensive experience with Microsoft Azure, including PaaS and IaaS, and a strong understanding of Azure security best practices. Proficiency in creating and managing ARM and Bicep templates and supporting DevOps teams is essential. This role will involve designing, implementing, and maintaining cloud-based solutions to meet our business needs. Responsibilities: Design, implement, and manage scalable, secure, and reliable cloud infrastructure on Microsoft Azure. Develop and maintain Infrastructure as Code (IaC) using ARM and Bicep templates. Develop skill set across three domains (Infrastructure, Containers, and Networking) to better support the client. Ensure adherence to Azure security best practices and compliance requirements. Collaborate with DevOps teams to support CI/CD pipelines and automation processes. Monitor and optimize cloud resources for performance, cost, and scalability. Troubleshoot and resolve issues related to cloud infrastructure and services. Implement and manage Azure PaaS and IaaS solution, including on-premises server, storage, and database systems, among others. Independently and collaboratively lead client engagement workstreams focused on project, improvement, optimization, and transformation of processes. Communicate effectively and appropriately with both technical and non-technical audiences. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 8+ years professional experience with multiple cloud platforms and technologies, including PaaS and IaaS. Ability to provide technical guidance and support to DevOps teams. Extensive experience with ARM/Bicep templates and Azure security best practices. Experience with distributed computing, complex architecture design, leading large-scale projects, and mentoring junior team members. Familiarity with managed Kubernetes services like Azure Kubernetes Service (AKS) and Azure Container Apps. Skilled in creating and managing Azure hub and spoke networks, using Network Virtual Appliances (NVAs), Route Tables (UDRs), applying Network Security Groups (NSGs), and ExpressRoute circuits. Proven experience with the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework. Managing Infrastructure as Code (IaC) templates through Azure DevOps (or similar toolset), including use of Git, work items, branching, pull requests, and pipelines. Experience with monitoring, optimizing cloud resources, and creating custom Azure Policies. Preferred Qualifications: Master's degree in Computer Science, Engineering, or a related field. Experience in AI/Data-related project support with DevOps teams. Demonstrated experience with Security and IT Governance, including federated Identity and Access Management (IAM) solutions, including MFA, as well as Cloud Access Security Broker tools, to govern secure access to resources. Familiarity with other Infrastructure as Code (IaC) tools such as Terraform or Ansible. Other public cloud experience (AWS, Google, etc.). Azure VMware Solution (AVS) experience.
Senior Product Manager - Risk and Security Applications Salary: $140k-$155k + bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years' product management and process design experience in the Security area. Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
01/04/2025
Full time
Senior Product Manager - Risk and Security Applications Salary: $140k-$155k + bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years' product management and process design experience in the Security area. Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
Senior Platform Engineer - In-depth experience and understanding of Observability and SRE Practices Permanent Hybrid - London, flexible working, generally 1-2 days per week onsite in London Bridge About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. At GlobalLogic are seeking an experienced and senior level Platform Engineering leader with a hands-on engineering background and an in-depth experience and understanding of Observability and SRE Practices. In this role you will need to be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives, whilst taking ownership of client engagements from technical perspective and supporting technical pre-sales activities. Skills/Experience: Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices. Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms. Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes. Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus). Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale. CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines. Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities. Responsibilities: Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships. Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs). Capability Building: Contribute to building GlobalLogic's global delivery capability to support customers and partners effectively. Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery. Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships. Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership. Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand. Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency. What we offer at GlobalLogic Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
01/04/2025
Full time
Senior Platform Engineer - In-depth experience and understanding of Observability and SRE Practices Permanent Hybrid - London, flexible working, generally 1-2 days per week onsite in London Bridge About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. At GlobalLogic are seeking an experienced and senior level Platform Engineering leader with a hands-on engineering background and an in-depth experience and understanding of Observability and SRE Practices. In this role you will need to be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives, whilst taking ownership of client engagements from technical perspective and supporting technical pre-sales activities. Skills/Experience: Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices. Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms. Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes. Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus). Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale. CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines. Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities. Responsibilities: Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships. Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs). Capability Building: Contribute to building GlobalLogic's global delivery capability to support customers and partners effectively. Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery. Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships. Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership. Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand. Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency. What we offer at GlobalLogic Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. Job Title: SAP HR/Payroll Consultant Clearance required: Yes they need at least BPSS clearance and SC if possible Location: Remote Job Description: Job spec with top 5 essential skills, desirable skills, and key responsibilities: What you'll do: The focus of the role is the enhancement and support of the existing SAP human capital management (HCM) solutions for a very large and prestigious client. As part of your work, you will: Be able to work in a multi supplier environment to deliver projects and resolve high priority Live Service issues Configure SAP for HCM solutions according to industry best practices Prepare quality documentation artefacts such as Solution Documents, Functional Specifications, WRICEFs, etc. Work within an experienced team, reporting to an Engagement Manager Be able to impact your work and provide estimates for its delivery Support and liaise closely with your corresponding client teams to resolve issues, provide solutions, and offer support to meet contractual obligations Have excellent communication and stakeholder management skills Be able to mentor and support the develop of your team You'll hone your expertise through frequent use of the systems, as well as training and guidance from our senior SAP consultants. You'll find this is an extremely dynamic role with opportunities to develop your functional expertise, as well as the client facing soft skills you need to excel in IT consulting. Key Technical Skills You will be: An experienced SAP HCM consultant who has gained experience from working through multiple project life cycles and in Live Support environments A team player with strong functional HCM knowledge (in Payroll, Personnel Admin., Time Mgmt., and Country Legal Changes) and broader technical awareness (in things such as Workflow, ABAP, BASIS, Security, Integration, etc.) Innovative and open minded in your thinking with a passion for change and dynamic working in a team providing a first-class service to our client Must have UK Payroll experience in current project good knowledge in end-to-end Payroll processing and Year end processing Expertise in writing Payroll PCR SCHEMA is a must. Good knowledge on interfaces to Third Party vendors. Ability to work independently and provide reliable solutions to customers. Other country Payroll experience would be an added advantage. Very good written verbal communication skills.
01/04/2025
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. Job Title: SAP HR/Payroll Consultant Clearance required: Yes they need at least BPSS clearance and SC if possible Location: Remote Job Description: Job spec with top 5 essential skills, desirable skills, and key responsibilities: What you'll do: The focus of the role is the enhancement and support of the existing SAP human capital management (HCM) solutions for a very large and prestigious client. As part of your work, you will: Be able to work in a multi supplier environment to deliver projects and resolve high priority Live Service issues Configure SAP for HCM solutions according to industry best practices Prepare quality documentation artefacts such as Solution Documents, Functional Specifications, WRICEFs, etc. Work within an experienced team, reporting to an Engagement Manager Be able to impact your work and provide estimates for its delivery Support and liaise closely with your corresponding client teams to resolve issues, provide solutions, and offer support to meet contractual obligations Have excellent communication and stakeholder management skills Be able to mentor and support the develop of your team You'll hone your expertise through frequent use of the systems, as well as training and guidance from our senior SAP consultants. You'll find this is an extremely dynamic role with opportunities to develop your functional expertise, as well as the client facing soft skills you need to excel in IT consulting. Key Technical Skills You will be: An experienced SAP HCM consultant who has gained experience from working through multiple project life cycles and in Live Support environments A team player with strong functional HCM knowledge (in Payroll, Personnel Admin., Time Mgmt., and Country Legal Changes) and broader technical awareness (in things such as Workflow, ABAP, BASIS, Security, Integration, etc.) Innovative and open minded in your thinking with a passion for change and dynamic working in a team providing a first-class service to our client Must have UK Payroll experience in current project good knowledge in end-to-end Payroll processing and Year end processing Expertise in writing Payroll PCR SCHEMA is a must. Good knowledge on interfaces to Third Party vendors. Ability to work independently and provide reliable solutions to customers. Other country Payroll experience would be an added advantage. Very good written verbal communication skills.
Senior Backend Engineer (Go) Remote, UK 6 Month Contract An incredible opportunity for an experienced Senior Backend Engineer with advanced Go skills to join a prestigious tech client on a contract basis. This company is renowned for its engineering excellence, and they're looking for a Senior Backend Engineer who can take their distributed systems to the next level. As a Senior Backend Engineer, you'll be working on mission-critical, data-intensive applications that push the boundaries of technology, taking ownership of the full software engineering life cycle, including design, development, and implementation. Reporting into an Engineering Manager, the Senior Backend Engineer will also leverage modern technologies like AWS, Kubernetes, Docker, and Kafka, whilst also architecting and implementing microservices-based solutions in collaboration with cross-functional teams. In addition, the Senior Backend Engineer will also be responsible for optimising system performance, reliability, and scalability, as well as participating in code reviews, design discussions, and knowledge sharing. Senior Backend Engineer (Go) - Key Requirements: Significant professional experience in software development, with a strong focus on Back End systems Proficiency in Go/Golang and proven expertise in AWS, Kubernetes, and Docker Experience with end-to-end software engineering, including system design and architecture Hands-on experience working on complex, data-intensive applications A product-focused mindset and familiarity with working in technology-driven organisations or start-ups Hands-on skills in Kafka, Cassandra, gRPC, and microservices architecture will also be beneficial, as well as experience contributing to open-source projects If you're a passionate Senior Backend Engineer seeking a challenging and rewarding contract role with a reputable tech company, apply now! Our client is looking to onboard the right talent as soon as possible. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
01/04/2025
Contractor
Senior Backend Engineer (Go) Remote, UK 6 Month Contract An incredible opportunity for an experienced Senior Backend Engineer with advanced Go skills to join a prestigious tech client on a contract basis. This company is renowned for its engineering excellence, and they're looking for a Senior Backend Engineer who can take their distributed systems to the next level. As a Senior Backend Engineer, you'll be working on mission-critical, data-intensive applications that push the boundaries of technology, taking ownership of the full software engineering life cycle, including design, development, and implementation. Reporting into an Engineering Manager, the Senior Backend Engineer will also leverage modern technologies like AWS, Kubernetes, Docker, and Kafka, whilst also architecting and implementing microservices-based solutions in collaboration with cross-functional teams. In addition, the Senior Backend Engineer will also be responsible for optimising system performance, reliability, and scalability, as well as participating in code reviews, design discussions, and knowledge sharing. Senior Backend Engineer (Go) - Key Requirements: Significant professional experience in software development, with a strong focus on Back End systems Proficiency in Go/Golang and proven expertise in AWS, Kubernetes, and Docker Experience with end-to-end software engineering, including system design and architecture Hands-on experience working on complex, data-intensive applications A product-focused mindset and familiarity with working in technology-driven organisations or start-ups Hands-on skills in Kafka, Cassandra, gRPC, and microservices architecture will also be beneficial, as well as experience contributing to open-source projects If you're a passionate Senior Backend Engineer seeking a challenging and rewarding contract role with a reputable tech company, apply now! Our client is looking to onboard the right talent as soon as possible. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Job Title: IT Manager/Senior IT Support Engineer Salary: £40,000 - £50,000 Location: Bristol (office-based position) Must have a valid UK/EU driving licence. A leading EdTech organisation are seeking a motivated IT Manager/Senior IT Support Engineer. As an IT Manager/Senior IT Support Engineer you will have the opportunity to work with the latest technologies and play a key role in providing high-quality support and services to internal customers. You will demonstrate a strong work ethic, a can-do attitude, and are always looking for ways to continue to develop themselves. IT Manager/Senior IT Support Engineer Key Responsibilities: Ensure the availability and reliability of internal services Establish, maintain, and evolve secure services Provide 2nd/3rd line support Manage vendor relationships and software licenses Maintain endpoint security and manage mobile devices Oversee disaster recovery and business continuity plans Manage ticket queues and meet internal support SLAs Provide technical mentoring to others Key Requirements: Proven experience with Office 365, including, Teams, SharePoint, Azure AD, OneDrive, Microsoft Intune/Autopilot General Windows Server, networking, Firewalls, Switches knowledge Strong troubleshooting skills and attention to detail Experience in remote support and management Mentoring experience Understanding of GDPR Benefits: Annual Bonus Scheme, Life Insurance & Workplace Pension Scheme Private Medical Insurance and Dental 25 days holiday increasing with service + birthday holiday and Holiday Trading Exciting Summer and Christmas parties & Fun Team Days Recognition programs Volunteering Committee
01/04/2025
Full time
Job Title: IT Manager/Senior IT Support Engineer Salary: £40,000 - £50,000 Location: Bristol (office-based position) Must have a valid UK/EU driving licence. A leading EdTech organisation are seeking a motivated IT Manager/Senior IT Support Engineer. As an IT Manager/Senior IT Support Engineer you will have the opportunity to work with the latest technologies and play a key role in providing high-quality support and services to internal customers. You will demonstrate a strong work ethic, a can-do attitude, and are always looking for ways to continue to develop themselves. IT Manager/Senior IT Support Engineer Key Responsibilities: Ensure the availability and reliability of internal services Establish, maintain, and evolve secure services Provide 2nd/3rd line support Manage vendor relationships and software licenses Maintain endpoint security and manage mobile devices Oversee disaster recovery and business continuity plans Manage ticket queues and meet internal support SLAs Provide technical mentoring to others Key Requirements: Proven experience with Office 365, including, Teams, SharePoint, Azure AD, OneDrive, Microsoft Intune/Autopilot General Windows Server, networking, Firewalls, Switches knowledge Strong troubleshooting skills and attention to detail Experience in remote support and management Mentoring experience Understanding of GDPR Benefits: Annual Bonus Scheme, Life Insurance & Workplace Pension Scheme Private Medical Insurance and Dental 25 days holiday increasing with service + birthday holiday and Holiday Trading Exciting Summer and Christmas parties & Fun Team Days Recognition programs Volunteering Committee
Senior Software Engineer - TypeScript, Node.JS, AWS, Node, Amazon Web Services, Cybersecurity, Cloud Security, IDAM/IAM, MFA, Ping Identity, REST APIs, Investment Management - Central Manchester A Senior Engineer skilled in TypeScript/Node development on AWS is sought after by a global Investment Manager to join their Security Architecture and Engineering function, specifically to focus within their Cybersecurity Engineering team. Specifically, this team own the Client Authentication services for their Client/Customer retail investment platform covering multi-factor authentication (MFA), Passkeys etc. As a Senior Engineer, you will a multi-functional agile squad contributing to the development and evolution of their cloud-based cybersecurity services. This will include developing new capability to make the platform more secure and resilient, new functionality to make it more user-friendly, with a pipeline of exciting work into 2026 and beyond. To be successful, you will demonstrate: Strong hands-on coding skills with TypeScript and Node In-depth understand and experience of cloud-based engineering on AWS Prior experience of Back End development in Python is a bonus Any previous experience in security engineering and architecture is highly beneficial Knowledge of customer-based IDAM tools such as Ping Identity is useful A background in finance is beneficial but not critical If you have an interest in Cybersecurity and developing robust cloud-based web services, this is an exciting time to join a successful and still growing global Investment Manager
01/04/2025
Full time
Senior Software Engineer - TypeScript, Node.JS, AWS, Node, Amazon Web Services, Cybersecurity, Cloud Security, IDAM/IAM, MFA, Ping Identity, REST APIs, Investment Management - Central Manchester A Senior Engineer skilled in TypeScript/Node development on AWS is sought after by a global Investment Manager to join their Security Architecture and Engineering function, specifically to focus within their Cybersecurity Engineering team. Specifically, this team own the Client Authentication services for their Client/Customer retail investment platform covering multi-factor authentication (MFA), Passkeys etc. As a Senior Engineer, you will a multi-functional agile squad contributing to the development and evolution of their cloud-based cybersecurity services. This will include developing new capability to make the platform more secure and resilient, new functionality to make it more user-friendly, with a pipeline of exciting work into 2026 and beyond. To be successful, you will demonstrate: Strong hands-on coding skills with TypeScript and Node In-depth understand and experience of cloud-based engineering on AWS Prior experience of Back End development in Python is a bonus Any previous experience in security engineering and architecture is highly beneficial Knowledge of customer-based IDAM tools such as Ping Identity is useful A background in finance is beneficial but not critical If you have an interest in Cybersecurity and developing robust cloud-based web services, this is an exciting time to join a successful and still growing global Investment Manager
Location: London Reports to: Head of Legal Technology Hybrid Working A leading international law firm is seeking a Senior Legal Technologist to join its Legal Technology team within the Advanced Client Solutions function. This role will primarily support the firm's Private Client practice, which includes UK and International Private Client, Family, Private Property, and Charities teams. Key Responsibilities: Serve as the first point of contact for day-to-day technology queries within the Private Client practice. Promote, support, and drive adoption of legal technology tools across the practice. Lead and deliver legal technology and process improvement projects. Work collaboratively with Legal Project Managers, the Process Improvement team, IT, and Learning & Development. Monitor and assess emerging technologies and support strategic innovation initiatives. Key Requirements: Proficiency with tools such as Jigsaw, Contract Express, HighQ, DocuSign, or similar platforms. Familiarity with generative AI, low-code tools (eg Fliplet), and tax/trusts-related technology is desirable. Experience delivering legal tech projects and supporting legal teams in a professional services environment. Strong understanding of legal workflows and how technology can enhance efficiency and client service. Strong collaboration, organisational, and problem-solving skills.
01/04/2025
Full time
Location: London Reports to: Head of Legal Technology Hybrid Working A leading international law firm is seeking a Senior Legal Technologist to join its Legal Technology team within the Advanced Client Solutions function. This role will primarily support the firm's Private Client practice, which includes UK and International Private Client, Family, Private Property, and Charities teams. Key Responsibilities: Serve as the first point of contact for day-to-day technology queries within the Private Client practice. Promote, support, and drive adoption of legal technology tools across the practice. Lead and deliver legal technology and process improvement projects. Work collaboratively with Legal Project Managers, the Process Improvement team, IT, and Learning & Development. Monitor and assess emerging technologies and support strategic innovation initiatives. Key Requirements: Proficiency with tools such as Jigsaw, Contract Express, HighQ, DocuSign, or similar platforms. Familiarity with generative AI, low-code tools (eg Fliplet), and tax/trusts-related technology is desirable. Experience delivering legal tech projects and supporting legal teams in a professional services environment. Strong understanding of legal workflows and how technology can enhance efficiency and client service. Strong collaboration, organisational, and problem-solving skills.
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
31/03/2025
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Health and Safety Manager - Data Centre Client - London Location: London, 5 days per week Type: Permanent Industry: Data Centre/Critical Infrastructure Role: Health and Safety Manager Reporting to: Quality Director About the Opportunity We're currently working with a leading data centre client who is looking to appoint an experienced and proactive Health and Safety Manager to join their team based in Victoria, London. This is a fantastic opportunity to join a well-established, forward-thinking business operating in the mission-critical infrastructure space. Our client has built a reputation for delivering best-in-class data centre services and is now seeking a Health & Safety leader who will take ownership of their H&S framework across their UK and international operations, ensuring compliance and fostering a positive, proactive safety culture throughout the business. The Role In this pivotal position, you will act as the Responsible Person for all matters relating to Health & Safety within the organisation. You will be tasked with providing strategic leadership, ensuring compliance with all relevant legislation, and driving continuous improvement across health, safety, and wellbeing initiatives. Key Responsibilities Include: Overseeing Health & Safety policy development and implementation across the business. Monitoring and reviewing compliance with current and emerging Health & Safety legislation. Managing risk assessments, incident reporting, and investigations. Leading internal audits and ensuring corrective action plans are developed and executed. Liaising with HR to promote workplace wellbeing and health initiatives. Coaching, training, and mentoring employees at all levels to embed a strong safety culture. Managing relationships with regulatory bodies, insurers, and external stakeholders. What We're Looking For Our client is seeking a Health & Safety professional who can lead by example and influence safety behaviours across the business. Ideally, you will bring: Essential A formal qualification in Engineering, Health & Safety, or a Scientific discipline. Strong experience in a senior Health & Safety role within a fast-paced, high-availability environment. Demonstrable experience in leading audits, driving compliance, and fostering cultural change. Comprehensive knowledge of Health & Safety legislation, standards, and risk management. Experience delivering Health & Safety training, coaching, and development. Excellent stakeholder engagement skills and a collaborative approach. Previous experience within data centres, power generation, semiconductor facilities, or similar environments. Desirable NEBOSH Diploma or equivalent qualification. Chartered Health & Safety professional status. Personal Attributes A genuine passion for health, safety, and wellbeing. Strong influencing, communication, and leadership skills. A proactive, continuous improvement mindset. Fluent written and spoken English.
31/03/2025
Full time
Health and Safety Manager - Data Centre Client - London Location: London, 5 days per week Type: Permanent Industry: Data Centre/Critical Infrastructure Role: Health and Safety Manager Reporting to: Quality Director About the Opportunity We're currently working with a leading data centre client who is looking to appoint an experienced and proactive Health and Safety Manager to join their team based in Victoria, London. This is a fantastic opportunity to join a well-established, forward-thinking business operating in the mission-critical infrastructure space. Our client has built a reputation for delivering best-in-class data centre services and is now seeking a Health & Safety leader who will take ownership of their H&S framework across their UK and international operations, ensuring compliance and fostering a positive, proactive safety culture throughout the business. The Role In this pivotal position, you will act as the Responsible Person for all matters relating to Health & Safety within the organisation. You will be tasked with providing strategic leadership, ensuring compliance with all relevant legislation, and driving continuous improvement across health, safety, and wellbeing initiatives. Key Responsibilities Include: Overseeing Health & Safety policy development and implementation across the business. Monitoring and reviewing compliance with current and emerging Health & Safety legislation. Managing risk assessments, incident reporting, and investigations. Leading internal audits and ensuring corrective action plans are developed and executed. Liaising with HR to promote workplace wellbeing and health initiatives. Coaching, training, and mentoring employees at all levels to embed a strong safety culture. Managing relationships with regulatory bodies, insurers, and external stakeholders. What We're Looking For Our client is seeking a Health & Safety professional who can lead by example and influence safety behaviours across the business. Ideally, you will bring: Essential A formal qualification in Engineering, Health & Safety, or a Scientific discipline. Strong experience in a senior Health & Safety role within a fast-paced, high-availability environment. Demonstrable experience in leading audits, driving compliance, and fostering cultural change. Comprehensive knowledge of Health & Safety legislation, standards, and risk management. Experience delivering Health & Safety training, coaching, and development. Excellent stakeholder engagement skills and a collaborative approach. Previous experience within data centres, power generation, semiconductor facilities, or similar environments. Desirable NEBOSH Diploma or equivalent qualification. Chartered Health & Safety professional status. Personal Attributes A genuine passion for health, safety, and wellbeing. Strong influencing, communication, and leadership skills. A proactive, continuous improvement mindset. Fluent written and spoken English.
