Network Engineer - 6-month contract - Remote My High-profile Legal Customer is looking for a Network Engineer to focus on maintenance, support, and monitoring . They are seeking an experienced professional to backfill their team as they focus on long-term project work. This role is for a Network Engineer that thrives in a BAU environment and has a strong background in network operations . As a Network Engineer , you will be responsible for the day-to-day maintenance, monitoring, and support of the network infrastructure. You'll work with a range of technologies, ensuring the network remains secure, stable, and highly available. This role is critical in keeping the business running smoothly while the project teams drive forward strategic initiatives. Network Engineer Key Responsibilities: Switching & Routing - Support and manage Cisco switching (Nexus 3k & 9k), Aruba, MPLS networks, and VPNs . Network Maintenance & Support - Ensure the smooth operation of LAN, WAN, and VPN networks. Network Monitoring & Troubleshooting - Utilize SolarWinds NPM & NTA, Cisco Prime , and other tools to proactively identify and resolve issues. Incident & Problem Management - Respond to network-related incidents, analyse root causes, and implement solutions. Firewall & Security Management - Work with Fortinet, Palo Alto (Panorama), and Cisco Firewalls to maintain security posture. Change Management - Follow best practices to implement network changes safely and efficiently. Network Engineer Skills & Experience: Hands-on experience with Cisco networking (routing & switching), Firewalls, and WAN technologies. Experience with network monitoring tools like SolarWinds NPM/NTA and Cisco Prime. Knowledge of Fortinet, Aruba, HPE, Palo Alto (Panorama), and Cisco Nexus . Understanding of MPLS, VPNs, LAN/WAN, and security best practices . Familiarity with ITIL processes and change management is beneficial. Strong troubleshooting skills and ability to work independently in a BAU environment. Law firm industry experience Any Project experience would be an advantage Any experience working with SD-Wan products would be useful Working for large global organisations. Potential Out of hour work on a rota basis This Network Engineer role will be remote with potential ad hoc travel to various sites around the UK. Please note: You are required to go through background checks in order to start this role. This could take up to 4 weeks - including reference, qualifications right to work and DBS To discuss this exciting Network Engineer role in more detail, please APPLY NOW for a no obligation chat with your VIQU Administrator. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.
03/04/2025
Contractor
Network Engineer - 6-month contract - Remote My High-profile Legal Customer is looking for a Network Engineer to focus on maintenance, support, and monitoring . They are seeking an experienced professional to backfill their team as they focus on long-term project work. This role is for a Network Engineer that thrives in a BAU environment and has a strong background in network operations . As a Network Engineer , you will be responsible for the day-to-day maintenance, monitoring, and support of the network infrastructure. You'll work with a range of technologies, ensuring the network remains secure, stable, and highly available. This role is critical in keeping the business running smoothly while the project teams drive forward strategic initiatives. Network Engineer Key Responsibilities: Switching & Routing - Support and manage Cisco switching (Nexus 3k & 9k), Aruba, MPLS networks, and VPNs . Network Maintenance & Support - Ensure the smooth operation of LAN, WAN, and VPN networks. Network Monitoring & Troubleshooting - Utilize SolarWinds NPM & NTA, Cisco Prime , and other tools to proactively identify and resolve issues. Incident & Problem Management - Respond to network-related incidents, analyse root causes, and implement solutions. Firewall & Security Management - Work with Fortinet, Palo Alto (Panorama), and Cisco Firewalls to maintain security posture. Change Management - Follow best practices to implement network changes safely and efficiently. Network Engineer Skills & Experience: Hands-on experience with Cisco networking (routing & switching), Firewalls, and WAN technologies. Experience with network monitoring tools like SolarWinds NPM/NTA and Cisco Prime. Knowledge of Fortinet, Aruba, HPE, Palo Alto (Panorama), and Cisco Nexus . Understanding of MPLS, VPNs, LAN/WAN, and security best practices . Familiarity with ITIL processes and change management is beneficial. Strong troubleshooting skills and ability to work independently in a BAU environment. Law firm industry experience Any Project experience would be an advantage Any experience working with SD-Wan products would be useful Working for large global organisations. Potential Out of hour work on a rota basis This Network Engineer role will be remote with potential ad hoc travel to various sites around the UK. Please note: You are required to go through background checks in order to start this role. This could take up to 4 weeks - including reference, qualifications right to work and DBS To discuss this exciting Network Engineer role in more detail, please APPLY NOW for a no obligation chat with your VIQU Administrator. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.
Job Description: Candidate should be hands-on existing virtual desktop tooling to provision workspace and some supporting server functions for the Croydon and Birmingham locations. Can cope with an evolving environment where requirements are liable to change Required Skill Set: Skills 10+ Years of experience Hands-on experience in Linux Operating System, Shell Scripting, AWS Cloud Infrastructure & Docker Framework AWS: 5+ years' experience with using a broad range of AWS technologies (eg EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security. Expertise in provisioning infrastructure using Terraform, VMs with tools such as Vagrant DevOps: Solid experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools. Scripting Skills: Strong Scripting (eg Shell, Python, Ruby, Perl, JAVA) and automation skills. Through knowledge of Jenkins and pipeline using Groovy script Hands-on experience with Operating Systems: Windows and Linux system administration. Monitoring Tools: Experience with system monitoring tools (eg Nagios). Responsibilities: Virtual Desktop Management Support such as User Creation and Management Operating System Patch management Networking and Firewall Management Backup and Restore Capacity Management and Server Tuning License and CERT Management Automate manual work Problem diagnosis and support Software Tools Installation and Management Flexibility to travel to remote places on demand (Birmingham + Croydon) Technologies required (Mandatory are in bold): AWS Cloud Infrastructure ( VPC, IAM, ECS, S3, EFS, Firewall, Guard Duty, Lambda, Key Management, SCM, Active Directory ) Docker Terraform Python Ansible Shell Scripting Stash Ubuntu Operating System Server and Virtual Machines Management Proxmox SSL Key Authentication and Authorisation Jenkins Software Installation and Application Maintenance (Rocket Chat Server, Thunder Bird, Idea, PgAdmin) Knowledge on security scanning tools (Nessus, Alient Vault) Knowledge on Firewall Server (Juniper) Agile Methodologies
03/04/2025
Full time
Job Description: Candidate should be hands-on existing virtual desktop tooling to provision workspace and some supporting server functions for the Croydon and Birmingham locations. Can cope with an evolving environment where requirements are liable to change Required Skill Set: Skills 10+ Years of experience Hands-on experience in Linux Operating System, Shell Scripting, AWS Cloud Infrastructure & Docker Framework AWS: 5+ years' experience with using a broad range of AWS technologies (eg EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security. Expertise in provisioning infrastructure using Terraform, VMs with tools such as Vagrant DevOps: Solid experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools. Scripting Skills: Strong Scripting (eg Shell, Python, Ruby, Perl, JAVA) and automation skills. Through knowledge of Jenkins and pipeline using Groovy script Hands-on experience with Operating Systems: Windows and Linux system administration. Monitoring Tools: Experience with system monitoring tools (eg Nagios). Responsibilities: Virtual Desktop Management Support such as User Creation and Management Operating System Patch management Networking and Firewall Management Backup and Restore Capacity Management and Server Tuning License and CERT Management Automate manual work Problem diagnosis and support Software Tools Installation and Management Flexibility to travel to remote places on demand (Birmingham + Croydon) Technologies required (Mandatory are in bold): AWS Cloud Infrastructure ( VPC, IAM, ECS, S3, EFS, Firewall, Guard Duty, Lambda, Key Management, SCM, Active Directory ) Docker Terraform Python Ansible Shell Scripting Stash Ubuntu Operating System Server and Virtual Machines Management Proxmox SSL Key Authentication and Authorisation Jenkins Software Installation and Application Maintenance (Rocket Chat Server, Thunder Bird, Idea, PgAdmin) Knowledge on security scanning tools (Nessus, Alient Vault) Knowledge on Firewall Server (Juniper) Agile Methodologies
We are seeking a skilled Palo Alto Engineer with Checkpoint experience , strong operations expertise, and administrative skills to support and maintain network security infrastructure. The ideal candidate will be responsible for managing Firewalls, troubleshooting security issues, and ensuring the smooth operation of security policies within a complex IT environment. Key Responsibilities: Firewall Management & Security Operations: Configure, manage, and troubleshoot Palo Alto and Checkpoint Firewalls . Implement and optimize security policies, rules, and configurations to ensure network protection. Monitor Firewall performance and conduct health checks, updates, and patching . Respond to and mitigate security incidents related to Firewall breaches or misconfigurations. Network & Security Administration: Administer VPNs, IPS/IDS, NAT, and other network security features . Conduct regular audits of Firewall configurations and access controls to ensure compliance. Work closely with SOC, NOC, and IT teams to troubleshoot and resolve network security issues. Maintain documentation for Firewall policies, change requests, and operational procedures. Operations & Maintenance: Perform routine Firewall maintenance, backup, and recovery tasks. Proactively monitor logs and alerts to identify potential security threats. Support upgrades, migrations, and deployments of new Firewall hardware and software . Ensure compliance with industry standards and regulatory requirements . Technical Skills: Hands-on experience with Palo Alto Networks (PAN-OS, Panorama) and Checkpoint Firewalls . Strong understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, etc.) . Experience with VPN configurations, NAT, and security zones . Proficiency in administrating Firewall policies and security rules . Familiarity with log analysis, SIEM tools, and security monitoring . Knowledge of automation and Scripting (Python, Ansible) is a plus . Certifications (Preferred but Not Mandatory): Palo Alto Networks Certified Network Security Engineer (PCNSE) Checkpoint Certified Security Administrator (CCSA) or Checkpoint Certified Security Expert (CCSE) Cisco CCNP Security or equivalent certifications
03/04/2025
Contractor
We are seeking a skilled Palo Alto Engineer with Checkpoint experience , strong operations expertise, and administrative skills to support and maintain network security infrastructure. The ideal candidate will be responsible for managing Firewalls, troubleshooting security issues, and ensuring the smooth operation of security policies within a complex IT environment. Key Responsibilities: Firewall Management & Security Operations: Configure, manage, and troubleshoot Palo Alto and Checkpoint Firewalls . Implement and optimize security policies, rules, and configurations to ensure network protection. Monitor Firewall performance and conduct health checks, updates, and patching . Respond to and mitigate security incidents related to Firewall breaches or misconfigurations. Network & Security Administration: Administer VPNs, IPS/IDS, NAT, and other network security features . Conduct regular audits of Firewall configurations and access controls to ensure compliance. Work closely with SOC, NOC, and IT teams to troubleshoot and resolve network security issues. Maintain documentation for Firewall policies, change requests, and operational procedures. Operations & Maintenance: Perform routine Firewall maintenance, backup, and recovery tasks. Proactively monitor logs and alerts to identify potential security threats. Support upgrades, migrations, and deployments of new Firewall hardware and software . Ensure compliance with industry standards and regulatory requirements . Technical Skills: Hands-on experience with Palo Alto Networks (PAN-OS, Panorama) and Checkpoint Firewalls . Strong understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, etc.) . Experience with VPN configurations, NAT, and security zones . Proficiency in administrating Firewall policies and security rules . Familiarity with log analysis, SIEM tools, and security monitoring . Knowledge of automation and Scripting (Python, Ansible) is a plus . Certifications (Preferred but Not Mandatory): Palo Alto Networks Certified Network Security Engineer (PCNSE) Checkpoint Certified Security Administrator (CCSA) or Checkpoint Certified Security Expert (CCSE) Cisco CCNP Security or equivalent certifications
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Cloud Engineer with strong AWS and Kubernetes experience. Candidate will perform a range of activities required to both maintain and continuously automate a large, complex cloud-based computing environment. Candidate will provide technical guidance to the team and when called upon, serve as a technical liaison between internal departments. This will involve utilizing best practices for the management, architecture, configuration, high availability, disaster recovery, administration, and automation of the enterprise environment with cloud technologies. The ideal candidate is passionate about new technologies to accomplish complex project initiatives and implement mission critical systems, while keeping current with trends in the Cloud and Infrastructure spaces for areas to improve, with a steady eye towards the extensive regulatory/compliance demands on our company (eg CIS, NIST, etc). Responsibilities: Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Lead in the development of technology roadmaps and end-of-life technology plans Effectively communicate project and operational service issues to senior management promptly with observations, decisions, and recommendations for corrective measures Manage and participate in the implementation of production changes during defined maintenance windows and support on call rotation Maintain appropriate work/personal balance within your team Serve as a point of escalation within the team for support issues Implement and manage rotational support schedules for afterhours and weekend work for area of responsibility Foster an atmosphere of trust, respect, and high performance while displaying strong ethics and integrity Manage project and daily work task planning and prioritization and meeting project deadlines while also maintaining a high quality of work Institutes corrective actions to address audit and other regulatory or compliance findings Operate within budget; Establish and assure adherence to schedules, work plans, and performance requirements Write and maintain documentation of relevant systems, procedures and processes Other duties as assigned Qualifications: [Required] Good consultative, communication, team player and analytical skills are a must, as you will be regularly interacting between various teams distributed across the US [Required] Working knowledge of infrastructure design and components, such as: Servers, operating systems, networks, and storage [Required] Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability [Required] Experience working in an environment with a defined production change control process [Required] Demonstrates history of working within deadlines and ability to work well under pressure [Required] Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment [Required] Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible [Required] Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. [Required] Bachelors degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required [Required] 10+ years experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers [Preferred] Experience working in a financial services or highly regulated environment preferred Certificates or Licenses: [Required] AWS Solutions Architect Associate Certification or higher strongly desired [Preferred] Relevant industry certifications such as Microsoft Azure or Google Cloud
03/04/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Cloud Engineer with strong AWS and Kubernetes experience. Candidate will perform a range of activities required to both maintain and continuously automate a large, complex cloud-based computing environment. Candidate will provide technical guidance to the team and when called upon, serve as a technical liaison between internal departments. This will involve utilizing best practices for the management, architecture, configuration, high availability, disaster recovery, administration, and automation of the enterprise environment with cloud technologies. The ideal candidate is passionate about new technologies to accomplish complex project initiatives and implement mission critical systems, while keeping current with trends in the Cloud and Infrastructure spaces for areas to improve, with a steady eye towards the extensive regulatory/compliance demands on our company (eg CIS, NIST, etc). Responsibilities: Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Lead in the development of technology roadmaps and end-of-life technology plans Effectively communicate project and operational service issues to senior management promptly with observations, decisions, and recommendations for corrective measures Manage and participate in the implementation of production changes during defined maintenance windows and support on call rotation Maintain appropriate work/personal balance within your team Serve as a point of escalation within the team for support issues Implement and manage rotational support schedules for afterhours and weekend work for area of responsibility Foster an atmosphere of trust, respect, and high performance while displaying strong ethics and integrity Manage project and daily work task planning and prioritization and meeting project deadlines while also maintaining a high quality of work Institutes corrective actions to address audit and other regulatory or compliance findings Operate within budget; Establish and assure adherence to schedules, work plans, and performance requirements Write and maintain documentation of relevant systems, procedures and processes Other duties as assigned Qualifications: [Required] Good consultative, communication, team player and analytical skills are a must, as you will be regularly interacting between various teams distributed across the US [Required] Working knowledge of infrastructure design and components, such as: Servers, operating systems, networks, and storage [Required] Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability [Required] Experience working in an environment with a defined production change control process [Required] Demonstrates history of working within deadlines and ability to work well under pressure [Required] Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment [Required] Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible [Required] Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. [Required] Bachelors degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required [Required] 10+ years experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers [Preferred] Experience working in a financial services or highly regulated environment preferred Certificates or Licenses: [Required] AWS Solutions Architect Associate Certification or higher strongly desired [Preferred] Relevant industry certifications such as Microsoft Azure or Google Cloud
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Cloud Engineer with strong AWS and Kubernetes experience. Candidate will perform a range of activities required to both maintain and continuously automate a large, complex cloud-based computing environment. Candidate will provide technical guidance to the team and when called upon, serve as a technical liaison between internal departments. This will involve utilizing best practices for the management, architecture, configuration, high availability, disaster recovery, administration, and automation of the enterprise environment with cloud technologies. The ideal candidate is passionate about new technologies to accomplish complex project initiatives and implement mission critical systems, while keeping current with trends in the Cloud and Infrastructure spaces for areas to improve, with a steady eye towards the extensive regulatory/compliance demands on our company (eg CIS, NIST, etc). Responsibilities: Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Lead in the development of technology roadmaps and end-of-life technology plans Effectively communicate project and operational service issues to senior management promptly with observations, decisions, and recommendations for corrective measures Manage and participate in the implementation of production changes during defined maintenance windows and support on call rotation Maintain appropriate work/personal balance within your team Serve as a point of escalation within the team for support issues Implement and manage rotational support schedules for afterhours and weekend work for area of responsibility Foster an atmosphere of trust, respect, and high performance while displaying strong ethics and integrity Manage project and daily work task planning and prioritization and meeting project deadlines while also maintaining a high quality of work Institutes corrective actions to address audit and other regulatory or compliance findings Operate within budget; Establish and assure adherence to schedules, work plans, and performance requirements Write and maintain documentation of relevant systems, procedures and processes Other duties as assigned Qualifications: [Required] Good consultative, communication, team player and analytical skills are a must, as you will be regularly interacting between various teams distributed across the US [Required] Working knowledge of infrastructure design and components, such as: Servers, operating systems, networks, and storage [Required] Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability [Required] Experience working in an environment with a defined production change control process [Required] Demonstrates history of working within deadlines and ability to work well under pressure [Required] Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment [Required] Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible [Required] Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. [Required] Bachelor s degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required [Required] 10+ years experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers [Preferred] Experience working in a financial services or highly regulated environment preferred Certificates or Licenses: [Required] AWS Solutions Architect Associate Certification or higher strongly desired [Preferred] Relevant industry certifications such as Microsoft Azure or Google Cloud
03/04/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Cloud Engineer with strong AWS and Kubernetes experience. Candidate will perform a range of activities required to both maintain and continuously automate a large, complex cloud-based computing environment. Candidate will provide technical guidance to the team and when called upon, serve as a technical liaison between internal departments. This will involve utilizing best practices for the management, architecture, configuration, high availability, disaster recovery, administration, and automation of the enterprise environment with cloud technologies. The ideal candidate is passionate about new technologies to accomplish complex project initiatives and implement mission critical systems, while keeping current with trends in the Cloud and Infrastructure spaces for areas to improve, with a steady eye towards the extensive regulatory/compliance demands on our company (eg CIS, NIST, etc). Responsibilities: Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Lead in the development of technology roadmaps and end-of-life technology plans Effectively communicate project and operational service issues to senior management promptly with observations, decisions, and recommendations for corrective measures Manage and participate in the implementation of production changes during defined maintenance windows and support on call rotation Maintain appropriate work/personal balance within your team Serve as a point of escalation within the team for support issues Implement and manage rotational support schedules for afterhours and weekend work for area of responsibility Foster an atmosphere of trust, respect, and high performance while displaying strong ethics and integrity Manage project and daily work task planning and prioritization and meeting project deadlines while also maintaining a high quality of work Institutes corrective actions to address audit and other regulatory or compliance findings Operate within budget; Establish and assure adherence to schedules, work plans, and performance requirements Write and maintain documentation of relevant systems, procedures and processes Other duties as assigned Qualifications: [Required] Good consultative, communication, team player and analytical skills are a must, as you will be regularly interacting between various teams distributed across the US [Required] Working knowledge of infrastructure design and components, such as: Servers, operating systems, networks, and storage [Required] Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability [Required] Experience working in an environment with a defined production change control process [Required] Demonstrates history of working within deadlines and ability to work well under pressure [Required] Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment [Required] Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible [Required] Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. [Required] Bachelor s degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required [Required] 10+ years experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers [Preferred] Experience working in a financial services or highly regulated environment preferred Certificates or Licenses: [Required] AWS Solutions Architect Associate Certification or higher strongly desired [Preferred] Relevant industry certifications such as Microsoft Azure or Google Cloud
Request Technology - Craig Johnson
Naperville, Illinois
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
02/04/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Lead Middleware Engineer with Apigee and OpenShift experience. Candidate will provide subject matter expertise for implementation and ongoing support of Middleware integration technologies in production, non-production Legacy and container-based environments. Candidate will provide technical expertise to Middleware staff, as well as manage day to day activities when called upon. Responsibilities: Install, configure and maintain 3rd party software components classified as Middleware on multiple operating system platforms. Use subject matter expertise with products to advise on design and assist with development of applications using these tools. Configure production, development and testing environments and ensure the availability of these application services Write complex automation scripts using common automation tools, such as Jenkins and Ansible Provide performance tuning of components and services Design disaster recovery solutions for Middleware technologies to comply with business continuity objectives Resolve configuration related problems Resolve complex support issues in both production and non-production environments. Assist production support and development staff in debugging Middleware application defects. Create procedural and troubleshooting documentation related to Middleware products Participate in or lead moderately or high complex projects. Properly secure Middleware technologies Advise on industry best practices as it relates to new product selection. Manage day to day activities of the Middleware staff when called upon to do so. Management of Vulnerabilities, SORT's, Password rotations and Certificate renewals. Qualifications: Excellent problem solving skills. Ability to work independently. Ability to multi-task and work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision Flexibility to be on call as per team' schedule Good written and oral communication skills. Demonstrate accountability and Transparency Ability to collaborate, cross train and maintain healthy team environment Technical Skills: Expert understanding of: Proxy/Reverse Proxy-oriented Middleware (tools such as Apigee, Nginx, Apache in containers is a must) Systems administration and change management practices J2EE application services in containers and Legacy systems Message-oriented Middleware (tools such as Kafka, MQ) Internet/Web based technologies ITLT Best Practices Scripting and coding Network technologies CI/CD tools (Strong on Ansible, Terraform and Cloud Formation) Cloud native applications Technologies used to support microservices (like RKE) File transfer protocols including SFTP Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies. Education and/or Experience: Bachelor's degree in a related area 7-10 years of related experience with Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 supporting Middleware technologies Cloud certification a plus.
02/04/2025
Full time
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Lead Middleware Engineer with Apigee and OpenShift experience. Candidate will provide subject matter expertise for implementation and ongoing support of Middleware integration technologies in production, non-production Legacy and container-based environments. Candidate will provide technical expertise to Middleware staff, as well as manage day to day activities when called upon. Responsibilities: Install, configure and maintain 3rd party software components classified as Middleware on multiple operating system platforms. Use subject matter expertise with products to advise on design and assist with development of applications using these tools. Configure production, development and testing environments and ensure the availability of these application services Write complex automation scripts using common automation tools, such as Jenkins and Ansible Provide performance tuning of components and services Design disaster recovery solutions for Middleware technologies to comply with business continuity objectives Resolve configuration related problems Resolve complex support issues in both production and non-production environments. Assist production support and development staff in debugging Middleware application defects. Create procedural and troubleshooting documentation related to Middleware products Participate in or lead moderately or high complex projects. Properly secure Middleware technologies Advise on industry best practices as it relates to new product selection. Manage day to day activities of the Middleware staff when called upon to do so. Management of Vulnerabilities, SORT's, Password rotations and Certificate renewals. Qualifications: Excellent problem solving skills. Ability to work independently. Ability to multi-task and work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision Flexibility to be on call as per team' schedule Good written and oral communication skills. Demonstrate accountability and Transparency Ability to collaborate, cross train and maintain healthy team environment Technical Skills: Expert understanding of: Proxy/Reverse Proxy-oriented Middleware (tools such as Apigee, Nginx, Apache in containers is a must) Systems administration and change management practices J2EE application services in containers and Legacy systems Message-oriented Middleware (tools such as Kafka, MQ) Internet/Web based technologies ITLT Best Practices Scripting and coding Network technologies CI/CD tools (Strong on Ansible, Terraform and Cloud Formation) Cloud native applications Technologies used to support microservices (like RKE) File transfer protocols including SFTP Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies. Education and/or Experience: Bachelor's degree in a related area 7-10 years of related experience with Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 supporting Middleware technologies Cloud certification a plus.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Principal, Cloud Engineering. This role is focused on Kubernetes containerization and incorporating applications into the containers. This principal will need experience with tools such as Kafka, Terraform, Rancher, Ansible, Java, Python, puppet, chef, etc. Responsibilities: Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Manage and participate in the implementation of production changes during defined maintenance windows and support on call rotation Institutes corrective actions to address audit and other regulatory or compliance findings Write and maintain documentation of relevant systems, procedures and processes Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required 10+ years experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. AWS Solutions Architect Associate Certification or higher
02/04/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Principal, Cloud Engineering. This role is focused on Kubernetes containerization and incorporating applications into the containers. This principal will need experience with tools such as Kafka, Terraform, Rancher, Ansible, Java, Python, puppet, chef, etc. Responsibilities: Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Manage and participate in the implementation of production changes during defined maintenance windows and support on call rotation Institutes corrective actions to address audit and other regulatory or compliance findings Write and maintain documentation of relevant systems, procedures and processes Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required 10+ years experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. AWS Solutions Architect Associate Certification or higher
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Principal, Cloud Engineering. This role is focused on Kubernetes containerization and incorporating applications into the containers. This principal will need experience with tools such as Kafka, Terraform, Rancher, Ansible, Java, Python, puppet, chef, etc. Responsibilities: Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Manage and participate in the implementation of production changes during defined maintenance windows and support on call rotation Institutes corrective actions to address audit and other regulatory or compliance findings Write and maintain documentation of relevant systems, procedures and processes Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required 10+ years experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. AWS Solutions Architect Associate Certification or higher
02/04/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Principal, Cloud Engineering. This role is focused on Kubernetes containerization and incorporating applications into the containers. This principal will need experience with tools such as Kafka, Terraform, Rancher, Ansible, Java, Python, puppet, chef, etc. Responsibilities: Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Manage and participate in the implementation of production changes during defined maintenance windows and support on call rotation Institutes corrective actions to address audit and other regulatory or compliance findings Write and maintain documentation of relevant systems, procedures and processes Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required 10+ years experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. AWS Solutions Architect Associate Certification or higher
Principal, Cloud Engineer Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's degree 10+ years' experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Working knowledge of infrastructure design and components, such as: Servers, operating systems, networks, and storage Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, GitHub, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Responsibilities Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment buildouts, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Lead in the development of technology roadmaps and end-of-life technology plans
02/04/2025
Full time
Principal, Cloud Engineer Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's degree 10+ years' experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Working knowledge of infrastructure design and components, such as: Servers, operating systems, networks, and storage Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, GitHub, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Responsibilities Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment buildouts, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Lead in the development of technology roadmaps and end-of-life technology plans
Principal, Cloud Engineer Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's degree 10+ years' experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Working knowledge of infrastructure design and components, such as: Servers, operating systems, networks, and storage Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, GitHub, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Responsibilities Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment buildouts, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Lead in the development of technology roadmaps and end-of-life technology plans
02/04/2025
Full time
Principal, Cloud Engineer Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's degree 10+ years' experience in IT systems installation, operations, administration, and maintenance of cloud systems/virtualized Servers Working knowledge of infrastructure design and components, such as: Servers, operating systems, networks, and storage Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability Strong hands-on experience Scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, GitHub, OpenShift, and configuration management tools such as Puppet, Chef, or Ansible Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Responsibilities Reports to the Executive Director of Platform Automation and Cloud Engineering Design, configure, implement and manage a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud Manage DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems Lead and participate in cloud computing environment buildouts, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades Ensure the reliability of the services your area of responsibility provide and manage both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform Assess and plan for capacity needs within the cloud platform and forecast accordingly Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements Lead in the development of technology roadmaps and end-of-life technology plans
Service Assurance Analyst - Permanent Role - Manchester - Hybrid About the Role: We're seeking a Service Assurance Engineer to join an IS Operations team and take assist with service design and transition activities across a variety of exciting projects. With 60 workstreams planned, from server upgrades to ERP replacements, this role is central to our mission to ensure governance, operational readiness, and a seamless journey from project inception to business-as-usual (BAU). You will work closely with senior stakeholders, external vendors, and project teams, attending weekly Service Transition meetings,and collaborate with diverse teams. Key Responsibilities: As a Service Assurance Analyst, you will: 1. Govern projects and workstreams to ensure smooth transitions, including creating Service Impact Assessments, Support Model Documents, Service Transition Trackers, and Operational Readiness materials. 2. Ensure governance practices for day-to-day activities in service transition, including processes, roles, and responsibilities. 3. Collaborate within an agile environment with diverse stakeholders and external vendors to address transition requirements. 4. Assist in delivering clear Service Level Agreements (SLAs) underpinned by contracts and Operational Level Agreements (OLAs). 5. Monitor, analyse, and report on key performance metrics while offering recommendations for improvement. 6. Maintain an accurate and central repository of Service Design and Transition packages alongside Service Catalogue and Support Model documents. 7. Attend weekly Service Transition meetings, sharing insights and updates with senior stakeholders and vendors. 8. Provide governance to support projects like ERP replacement and infrastructure upgrades. 9. Align new and changed services with agreed Service Acceptance Criteria and Operational Readiness measures. 10. Engage in monthly IT Operations collaboration days on site to foster teamwork and knowledge-sharing, alongside BAU work. Person Specification: Essential: - Background in Service Transition, including coordinating Service Design and Transition activities across multiple workstreams. - Experience and solid understanding of IT Service Management (ITSM) practices (Incident, Problem, Change, and Service Level Management). - Familiarity with governance for day-to-day service transition activities and project life cycle processes. - Proven ability to work on ITIL and ITSM projects within an agile environment. - Exceptional verbal and written communication skills to liaise effectively with senior stakeholders, external vendors, and diverse teams. - Ability to nurture cultural fit and maturity in processes, fostering a collaborative team environment. - Understanding of the Data Protection Act and confidentiality best practices. If you are open to discuss more details regarding the role, please submit your CV below and we will be in touch to discuss more. Service Assurance Analyst - Permanent Role - Manchester - Hybrid
02/04/2025
Full time
Service Assurance Analyst - Permanent Role - Manchester - Hybrid About the Role: We're seeking a Service Assurance Engineer to join an IS Operations team and take assist with service design and transition activities across a variety of exciting projects. With 60 workstreams planned, from server upgrades to ERP replacements, this role is central to our mission to ensure governance, operational readiness, and a seamless journey from project inception to business-as-usual (BAU). You will work closely with senior stakeholders, external vendors, and project teams, attending weekly Service Transition meetings,and collaborate with diverse teams. Key Responsibilities: As a Service Assurance Analyst, you will: 1. Govern projects and workstreams to ensure smooth transitions, including creating Service Impact Assessments, Support Model Documents, Service Transition Trackers, and Operational Readiness materials. 2. Ensure governance practices for day-to-day activities in service transition, including processes, roles, and responsibilities. 3. Collaborate within an agile environment with diverse stakeholders and external vendors to address transition requirements. 4. Assist in delivering clear Service Level Agreements (SLAs) underpinned by contracts and Operational Level Agreements (OLAs). 5. Monitor, analyse, and report on key performance metrics while offering recommendations for improvement. 6. Maintain an accurate and central repository of Service Design and Transition packages alongside Service Catalogue and Support Model documents. 7. Attend weekly Service Transition meetings, sharing insights and updates with senior stakeholders and vendors. 8. Provide governance to support projects like ERP replacement and infrastructure upgrades. 9. Align new and changed services with agreed Service Acceptance Criteria and Operational Readiness measures. 10. Engage in monthly IT Operations collaboration days on site to foster teamwork and knowledge-sharing, alongside BAU work. Person Specification: Essential: - Background in Service Transition, including coordinating Service Design and Transition activities across multiple workstreams. - Experience and solid understanding of IT Service Management (ITSM) practices (Incident, Problem, Change, and Service Level Management). - Familiarity with governance for day-to-day service transition activities and project life cycle processes. - Proven ability to work on ITIL and ITSM projects within an agile environment. - Exceptional verbal and written communication skills to liaise effectively with senior stakeholders, external vendors, and diverse teams. - Ability to nurture cultural fit and maturity in processes, fostering a collaborative team environment. - Understanding of the Data Protection Act and confidentiality best practices. If you are open to discuss more details regarding the role, please submit your CV below and we will be in touch to discuss more. Service Assurance Analyst - Permanent Role - Manchester - Hybrid
Lead Network Engineer Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree Advanced knowledge of routing protocols, switching, firewalls (BGP, MPLS, ISIS) 4+ years' experience hands on support and troubleshooting of networks 2+ years' experience with design and implementation of moderate/complex networks 2+ years' experience successfully managing/leading technical teams. Experience delivering Infrastructure as code, using and integrating DEVOPS tooling (Ansible, Terraform, Jenkins, Python or Github). Experience building cloud infrastructure in AWS Responsibilities Oversee management of team members from HR, mentoring and career development. Design, implement, oversee and support services for customers and partners. Ensure compliance with Network, IT, Security and Governance standards (NIST-CSF, COBIT) Enhance network performance and availability. Document, research, publish, maintain company policies and procedures. Collaborate with project teams to improve network deployments and operations. Work with management and partners to refine processes and reduce inefficiencies.
02/04/2025
Full time
Lead Network Engineer Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree Advanced knowledge of routing protocols, switching, firewalls (BGP, MPLS, ISIS) 4+ years' experience hands on support and troubleshooting of networks 2+ years' experience with design and implementation of moderate/complex networks 2+ years' experience successfully managing/leading technical teams. Experience delivering Infrastructure as code, using and integrating DEVOPS tooling (Ansible, Terraform, Jenkins, Python or Github). Experience building cloud infrastructure in AWS Responsibilities Oversee management of team members from HR, mentoring and career development. Design, implement, oversee and support services for customers and partners. Ensure compliance with Network, IT, Security and Governance standards (NIST-CSF, COBIT) Enhance network performance and availability. Document, research, publish, maintain company policies and procedures. Collaborate with project teams to improve network deployments and operations. Work with management and partners to refine processes and reduce inefficiencies.
Our Leading FX client is looking to grow their team with a Cyber Incident Response Specialist to work in their Canary Wharf offices. Governance, IT Security analysis and engineering experience including securing systems, networks and infrastructure; operational support, including on-call experience Governance and incidence response background required Mentor/Management background GIAC Qualifications Cloud experience desired Experience working in highly regulated enterprise environments Please reply ASAP with CV if interested. 2 days a week in office, hybrid setup. Scope AT acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
02/04/2025
Full time
Our Leading FX client is looking to grow their team with a Cyber Incident Response Specialist to work in their Canary Wharf offices. Governance, IT Security analysis and engineering experience including securing systems, networks and infrastructure; operational support, including on-call experience Governance and incidence response background required Mentor/Management background GIAC Qualifications Cloud experience desired Experience working in highly regulated enterprise environments Please reply ASAP with CV if interested. 2 days a week in office, hybrid setup. Scope AT acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
We are seeking a highly skilled and experienced Mobile Core Network Migration Architect responsible for overseeing the migration of mobile network infrastructure to the IP Multimedia Subsystem (IMS) architecture, ensuring seamless integration with existing and future network technologies, including 4G and 5G . As the Migration Architect, you will play a key role in designing, planning, and executing the IMS migration strategy, ensuring that the transition is efficient, cost-effective, and minimally disruptive to ongoing network operations. You will work closely with cross-functional teams, including network engineers, project managers, and system integrators, to ensure successful implementation of IMS technologies across the mobile core network. Key Responsibilities: Lead the migration strategy for transitioning mobile core networks to IMS architecture . Design and plan the migration process, including the integration of IMS with existing 2G , 3G , 4G , and 5G network technologies. Ensure that IMS solutions are aligned with business goals, operational requirements, and regulatory standards. Oversee the integration of IMS with existing core network components, including voice and messaging services. Troubleshoot and resolve technical issues related to IMS migration. Evaluate new technologies and network upgrades to support future growth and scalability. Conduct post-migration performance analysis and optimization. Qualifications: Proven experience in mobile core network architecture , specifically with IMS . Strong knowledge of mobile technologies including 4G , 5G , and Legacy technologies such as 2G and 3G . Experience in network migration and integration of new technologies into existing infrastructures. In-depth understanding of VoLTE , VoWiFi , and other IMS-based services. Strong analytical, problem-solving, and troubleshooting skills. Ability to design and execute complex migration strategies in large-scale network environments.
02/04/2025
Contractor
We are seeking a highly skilled and experienced Mobile Core Network Migration Architect responsible for overseeing the migration of mobile network infrastructure to the IP Multimedia Subsystem (IMS) architecture, ensuring seamless integration with existing and future network technologies, including 4G and 5G . As the Migration Architect, you will play a key role in designing, planning, and executing the IMS migration strategy, ensuring that the transition is efficient, cost-effective, and minimally disruptive to ongoing network operations. You will work closely with cross-functional teams, including network engineers, project managers, and system integrators, to ensure successful implementation of IMS technologies across the mobile core network. Key Responsibilities: Lead the migration strategy for transitioning mobile core networks to IMS architecture . Design and plan the migration process, including the integration of IMS with existing 2G , 3G , 4G , and 5G network technologies. Ensure that IMS solutions are aligned with business goals, operational requirements, and regulatory standards. Oversee the integration of IMS with existing core network components, including voice and messaging services. Troubleshoot and resolve technical issues related to IMS migration. Evaluate new technologies and network upgrades to support future growth and scalability. Conduct post-migration performance analysis and optimization. Qualifications: Proven experience in mobile core network architecture , specifically with IMS . Strong knowledge of mobile technologies including 4G , 5G , and Legacy technologies such as 2G and 3G . Experience in network migration and integration of new technologies into existing infrastructures. In-depth understanding of VoLTE , VoWiFi , and other IMS-based services. Strong analytical, problem-solving, and troubleshooting skills. Ability to design and execute complex migration strategies in large-scale network environments.
An Industrial Internet of Things (IIoT) Architect is required for our client based in Coventry. Our client is transforming the way they operate by integrating cutting-edge Industrial Internet of Things (IIoT) technologies into their distribution network. They are on a mission to create a connected, data-driven infrastructure that enhances efficiency, resilience, and sustainability. As an IIoT Systems Architect, you will be at the forefront of digital innovation, designing and deploying next-generation sensor, data, and automation solutions that revolutionise gas network management. You will work closely with engineering, OT, and IT teams to create scalable and secure IIoT architectures, enabling Real Time insights and predictive analytics. Imagine shaping the future of network connectivity with a national infrastructure leader. You'll work on cutting-edge network technologies and pioneering security innovations. You'll be part of a passionate team, collaborating with industry experts who share your drive for excellence. IIoT Strategy & Architecture - Define and implement a robust IIoT architecture that integrates seamlessly with.*OT, SCADA, and cloud platforms*. Technology Deployment - Lead the design and rollout of IIoT sensors, edge computing solutions, and data acquisition systems across critical infrastructure. Data-Driven Decision Making - Enable Real Time monitoring, predictive maintenance, and AI-driven insights to enhance operational efficiency. Cybersecurity & Compliance - Ensure all IIoT deployments adhere to NCSC CAF, NIS, and IEC 62443 cybersecurity standards. Stakeholder Collaboration - Work with operations, IT, and digital security teams to align IIoT solutions with business goals. Experience required Deep expertise in IIoT technologies , including sensor networks, edge computing, and cloud integration. Experience in SCADA, telemetry, and OT systems within industrial environments. Knowledge of IIoT communication protocols (MQTT, OPC UA, Modbus, LoRaWAN, NB-IoT, 5G). Strong understanding of cybersecurity, network segmentation, and Zero Trust architectures for IIoT. Proven ability to design and deliver scalable, secure, and high-availability IIoT solutions. Benefits Private Medical Insurance for you, your partner and your family available through our flexible benefits programme, with access to a 24 hour Bupa HealthLine 25 days' holiday, plus 8 statutory days and an option to buy or sell holiday days An Annual Performance Bonus of up to 15% of your salary A generous pension scheme where the company double matches your contributions up to 12% ie if you contribute 6% a month, the company will contribute 12% A competitive salary that's reviewed each year against the market median salary for your role, skills, knowledge and experience Generous family policies and flexible benefits Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave - so long as it's relevant to your role Plus many more benefits that help you join the dots between your work and home life! Our client supports a healthy work-life balance and are open to flexible working options.
02/04/2025
Full time
An Industrial Internet of Things (IIoT) Architect is required for our client based in Coventry. Our client is transforming the way they operate by integrating cutting-edge Industrial Internet of Things (IIoT) technologies into their distribution network. They are on a mission to create a connected, data-driven infrastructure that enhances efficiency, resilience, and sustainability. As an IIoT Systems Architect, you will be at the forefront of digital innovation, designing and deploying next-generation sensor, data, and automation solutions that revolutionise gas network management. You will work closely with engineering, OT, and IT teams to create scalable and secure IIoT architectures, enabling Real Time insights and predictive analytics. Imagine shaping the future of network connectivity with a national infrastructure leader. You'll work on cutting-edge network technologies and pioneering security innovations. You'll be part of a passionate team, collaborating with industry experts who share your drive for excellence. IIoT Strategy & Architecture - Define and implement a robust IIoT architecture that integrates seamlessly with.*OT, SCADA, and cloud platforms*. Technology Deployment - Lead the design and rollout of IIoT sensors, edge computing solutions, and data acquisition systems across critical infrastructure. Data-Driven Decision Making - Enable Real Time monitoring, predictive maintenance, and AI-driven insights to enhance operational efficiency. Cybersecurity & Compliance - Ensure all IIoT deployments adhere to NCSC CAF, NIS, and IEC 62443 cybersecurity standards. Stakeholder Collaboration - Work with operations, IT, and digital security teams to align IIoT solutions with business goals. Experience required Deep expertise in IIoT technologies , including sensor networks, edge computing, and cloud integration. Experience in SCADA, telemetry, and OT systems within industrial environments. Knowledge of IIoT communication protocols (MQTT, OPC UA, Modbus, LoRaWAN, NB-IoT, 5G). Strong understanding of cybersecurity, network segmentation, and Zero Trust architectures for IIoT. Proven ability to design and deliver scalable, secure, and high-availability IIoT solutions. Benefits Private Medical Insurance for you, your partner and your family available through our flexible benefits programme, with access to a 24 hour Bupa HealthLine 25 days' holiday, plus 8 statutory days and an option to buy or sell holiday days An Annual Performance Bonus of up to 15% of your salary A generous pension scheme where the company double matches your contributions up to 12% ie if you contribute 6% a month, the company will contribute 12% A competitive salary that's reviewed each year against the market median salary for your role, skills, knowledge and experience Generous family policies and flexible benefits Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave - so long as it's relevant to your role Plus many more benefits that help you join the dots between your work and home life! Our client supports a healthy work-life balance and are open to flexible working options.
Title: Lead Software Engineer Location: London Hybrid Salary + bonus dependent on experience Join a hugely successful Travel Tech org, that's completely replatforming to allow implementation of advancements in AI amongst other technical innovations. AND you can work anywhere in the world for 8 weeks a year Role: As a Principal Engineer, you will drive the platform using APIs. You will be leading from a technical standpoint, making architectural decisions and ensuring best practice (to develop best in industry products). This is a hands-on role, where you'll be designing, coding, and solving the toughest technical challenges. With a modern cloud-native stack and the freedom to approach problems with fresh thinking, you'll be working at the cutting edge - embedding AI, automation, and best-in-class engineering practices into everything we build. Tech stack focused on: Node, Typescript. GraphQL, Kubernetes, amongst a host of others (Kotlin, Go, Python) built on AWS. Key Responsibilities Technical Leadership - Own the technical strategy for your pillar, guiding multiple squads towards high-quality, scalable, and well-architected solutions. Hands-On Architecture & Development - Lead the design and development of complex, high-scale systems. This means writing real code, building proof-of-concepts, and diving into problem-solving. Engineering Consistency - Ensure teams within your initiative follow engineering best practices, write clean and maintainable code, and maintain high standards in security, performance, and observability. Mentorship & Coaching - Support and upskill Lead Engineers and squad engineers, helping them grow into their full potential. Modern Software Practices - Champion SOLID principles, automated testing, and CI/CD best practices, ensuring deployments are fast, safe, and seamless. Observability & Performance - Help teams build highly observable systems using DataDog and other tools, making sure we can see and fix issues before they impact users. Collaboration - Work closely with Product Managers, Senior Product Directors, Delivery Managers, and Engineering Managers to ensure our technical approach aligns with business needs. Infrastructure & Deployment - Be comfortable working with GitHub Actions, Terraform, Kubernetes, and AWS to ensure our systems are resilient and scalable. AI & Future Tech - We want to push the boundaries of AI-driven development - if you have ideas on how to embed AI into our engineering processes, you'll have the space to explore them. Based in central London, near London Bridge, and operate a hybrid model of 2x a week in the office. Salary: dependent on experience + bonus + benefits Apply now for more details We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
02/04/2025
Full time
Title: Lead Software Engineer Location: London Hybrid Salary + bonus dependent on experience Join a hugely successful Travel Tech org, that's completely replatforming to allow implementation of advancements in AI amongst other technical innovations. AND you can work anywhere in the world for 8 weeks a year Role: As a Principal Engineer, you will drive the platform using APIs. You will be leading from a technical standpoint, making architectural decisions and ensuring best practice (to develop best in industry products). This is a hands-on role, where you'll be designing, coding, and solving the toughest technical challenges. With a modern cloud-native stack and the freedom to approach problems with fresh thinking, you'll be working at the cutting edge - embedding AI, automation, and best-in-class engineering practices into everything we build. Tech stack focused on: Node, Typescript. GraphQL, Kubernetes, amongst a host of others (Kotlin, Go, Python) built on AWS. Key Responsibilities Technical Leadership - Own the technical strategy for your pillar, guiding multiple squads towards high-quality, scalable, and well-architected solutions. Hands-On Architecture & Development - Lead the design and development of complex, high-scale systems. This means writing real code, building proof-of-concepts, and diving into problem-solving. Engineering Consistency - Ensure teams within your initiative follow engineering best practices, write clean and maintainable code, and maintain high standards in security, performance, and observability. Mentorship & Coaching - Support and upskill Lead Engineers and squad engineers, helping them grow into their full potential. Modern Software Practices - Champion SOLID principles, automated testing, and CI/CD best practices, ensuring deployments are fast, safe, and seamless. Observability & Performance - Help teams build highly observable systems using DataDog and other tools, making sure we can see and fix issues before they impact users. Collaboration - Work closely with Product Managers, Senior Product Directors, Delivery Managers, and Engineering Managers to ensure our technical approach aligns with business needs. Infrastructure & Deployment - Be comfortable working with GitHub Actions, Terraform, Kubernetes, and AWS to ensure our systems are resilient and scalable. AI & Future Tech - We want to push the boundaries of AI-driven development - if you have ideas on how to embed AI into our engineering processes, you'll have the space to explore them. Based in central London, near London Bridge, and operate a hybrid model of 2x a week in the office. Salary: dependent on experience + bonus + benefits Apply now for more details We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
IT Support Team Leader Derby Permanent £35,000 - £40,000 (DOE) IT Support Team Leader needed for a permanent position in Derby. Start ideally April/May 2025. A chance to join an established IT Management Services provider (MSP) looking for a hands on IT Team Leader to manage a small team of IT Support Engineers. Must be willing to participate in the 'on-call' team shift rota - typically one Saturday per month. Working from the Derby office 4 days/week with the option to work 1 day/week remotely from home (WFH): Leading, mentoring + coaching a small team of 1st/2nd Line IT Support Engineers. Supporting a range of customer IT environments including: IT infrastructure, MS 365, Windows, Servers, Desktops, Storage, Networks, Data, Switches, Routers, Telephony, Applications, SaaS/PaaS/laaS, Printers, Linux, Cloud (AWS/Azure). Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. Must hold a full UK Driving Licence + have your own vehicle. Any experience of working for IT Managed Service Providers or IT Support businesses would be helpful. An IT Certification would be advantageous: MCP, MCSA, MCSE, CCNA, CCNP, ITIL, ITSM, CompTIA. Benefits: £35-40k Salary (DOE) + 24 Days Holiday + BHs + day off on your Birthday + Hybrid (1 day/week WFH) + Overtime/On-Call Pay (x1.5T) + Health Care + Pension + Training & Career Development + More.
02/04/2025
Full time
IT Support Team Leader Derby Permanent £35,000 - £40,000 (DOE) IT Support Team Leader needed for a permanent position in Derby. Start ideally April/May 2025. A chance to join an established IT Management Services provider (MSP) looking for a hands on IT Team Leader to manage a small team of IT Support Engineers. Must be willing to participate in the 'on-call' team shift rota - typically one Saturday per month. Working from the Derby office 4 days/week with the option to work 1 day/week remotely from home (WFH): Leading, mentoring + coaching a small team of 1st/2nd Line IT Support Engineers. Supporting a range of customer IT environments including: IT infrastructure, MS 365, Windows, Servers, Desktops, Storage, Networks, Data, Switches, Routers, Telephony, Applications, SaaS/PaaS/laaS, Printers, Linux, Cloud (AWS/Azure). Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. Must hold a full UK Driving Licence + have your own vehicle. Any experience of working for IT Managed Service Providers or IT Support businesses would be helpful. An IT Certification would be advantageous: MCP, MCSA, MCSE, CCNA, CCNP, ITIL, ITSM, CompTIA. Benefits: £35-40k Salary (DOE) + 24 Days Holiday + BHs + day off on your Birthday + Hybrid (1 day/week WFH) + Overtime/On-Call Pay (x1.5T) + Health Care + Pension + Training & Career Development + More.
Location: Hybrid/Onsite - Leuven - Belgium Full-time | Financial Sector | Senior-Level About the Role: Are you a seasoned .NET developer with a passion for clean CI/CD pipelines, modern cloud tooling, and enterprise-grade engineering? our client is looking for a Senior .NET Software Engineer to join our .NET Competence Center, helping them evolve and optimise their software factory setup using Azure DevOps, GitHub Enterprise Cloud, and Azure PaaS services. This is a hands-on, impact-driven role where you'll build, maintain, and support reusable components, deployment pipelines, and infrastructure tools that power over 100 internal applications across the financial clients diverse domains - from insurance to asset management. What You'll Do: Own and manage the CI/CD ecosystem across Azure DevOps and GitHub Actions Develop and maintain build & release pipelines for .NET applications Maintain and enhance Visual Studio templates, reference apps, and shared assets Collaborate with development teams and the public cloud team on secure, scalable architecture Maintain comprehensive internal documentation in Confluence Act as a technical mentor and go-to expert for .NET DevOps practices Must-Have: Solid experience with .NET 8+, C#, SQL Server, REST APIs, Clean Architecture Deep knowledge of Azure DevOps, GitHub Actions, CI/CD design Fluent in Git, YAML, NuGet, Npm Hands-on with Azure PaaS: App Service, Functions, Storage, KeyVault, AAD, etc. Infrastructure-as-Code skills using BICEP or ARM templates Strong documentation and communication skills (Dutch & English) Nice-to-Have: Certifications: AZ-204, AZ-400 Familiarity with SonarQube, Nexus, or Mend Experience in SAFe Agile environments Background in the financial or highly regulated sectors Please apply!
02/04/2025
Contractor
Location: Hybrid/Onsite - Leuven - Belgium Full-time | Financial Sector | Senior-Level About the Role: Are you a seasoned .NET developer with a passion for clean CI/CD pipelines, modern cloud tooling, and enterprise-grade engineering? our client is looking for a Senior .NET Software Engineer to join our .NET Competence Center, helping them evolve and optimise their software factory setup using Azure DevOps, GitHub Enterprise Cloud, and Azure PaaS services. This is a hands-on, impact-driven role where you'll build, maintain, and support reusable components, deployment pipelines, and infrastructure tools that power over 100 internal applications across the financial clients diverse domains - from insurance to asset management. What You'll Do: Own and manage the CI/CD ecosystem across Azure DevOps and GitHub Actions Develop and maintain build & release pipelines for .NET applications Maintain and enhance Visual Studio templates, reference apps, and shared assets Collaborate with development teams and the public cloud team on secure, scalable architecture Maintain comprehensive internal documentation in Confluence Act as a technical mentor and go-to expert for .NET DevOps practices Must-Have: Solid experience with .NET 8+, C#, SQL Server, REST APIs, Clean Architecture Deep knowledge of Azure DevOps, GitHub Actions, CI/CD design Fluent in Git, YAML, NuGet, Npm Hands-on with Azure PaaS: App Service, Functions, Storage, KeyVault, AAD, etc. Infrastructure-as-Code skills using BICEP or ARM templates Strong documentation and communication skills (Dutch & English) Nice-to-Have: Certifications: AZ-204, AZ-400 Familiarity with SonarQube, Nexus, or Mend Experience in SAFe Agile environments Background in the financial or highly regulated sectors Please apply!
Technical Support Engineer (NOC) Redhill, Surrey Candidates must be eligible for SC Clearance c£32,000 per year + £3.5K (Shift-Allowance) 25 days holiday plus Bank Holidays, Bonus, Pension, Life Insurance, Medical Insurance, etc. The Opportunity: My client are a communications company and they are currently looking for a Technical Support Engineer to work within their Network Operations team. This role is a shift based role and will consist of 12 hour shifts on a 4 on 4 off shift rota basis, so you must be willing to work shifts. In this role you will provide first class Customer Service and Technical Support covering both network infrastructure and customer facing equipment and you will also be covering IT, Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor, operate and maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactive management of process and procedures for the benefit of other team members and their customers. Skills and Experience: Possess a keen commercial awareness with ability to work on own initiative and unsupervised. To be a key element of Technical Support as part of a global team, assisting in the training, mentoring for the shift, aiding the Team Lead in directing the 1st and 2nd line support teams in dealing with customer queries quickly and effectively. To be a committed and pro-active Shift Engineer within the Support Team delivering service for my clients global customer base across the complete technical portfolio, 24 hours/365 days a year. Ability and willingness to continuously learn and support new systems and services. Ability to absorb and quickly gain and retain knowledge of products and services offered by the client and to fault find and explain over the telephone how products work. Excellent customer service skills and ability to interact with customers both on the phone and in meetings. Customer Service/Network Operations experience. Technical Engineering experience. Previous experience working with the MOD is desirable. Inmarsat and/or VSAT operational, service or technical experience. In-depth technical knowledge of at least some of the following customer equipment or management system such as Starlink VSAT and Inmarsat is desirable. Practical experience of IP Networking (CCNA/JNCIA etc.) is highly desirable. Please contact John Noonan here at ISR to learn more about our exciting client based in Redhill, Surrey and their ongoing growth plans
02/04/2025
Full time
Technical Support Engineer (NOC) Redhill, Surrey Candidates must be eligible for SC Clearance c£32,000 per year + £3.5K (Shift-Allowance) 25 days holiday plus Bank Holidays, Bonus, Pension, Life Insurance, Medical Insurance, etc. The Opportunity: My client are a communications company and they are currently looking for a Technical Support Engineer to work within their Network Operations team. This role is a shift based role and will consist of 12 hour shifts on a 4 on 4 off shift rota basis, so you must be willing to work shifts. In this role you will provide first class Customer Service and Technical Support covering both network infrastructure and customer facing equipment and you will also be covering IT, Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor, operate and maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactive management of process and procedures for the benefit of other team members and their customers. Skills and Experience: Possess a keen commercial awareness with ability to work on own initiative and unsupervised. To be a key element of Technical Support as part of a global team, assisting in the training, mentoring for the shift, aiding the Team Lead in directing the 1st and 2nd line support teams in dealing with customer queries quickly and effectively. To be a committed and pro-active Shift Engineer within the Support Team delivering service for my clients global customer base across the complete technical portfolio, 24 hours/365 days a year. Ability and willingness to continuously learn and support new systems and services. Ability to absorb and quickly gain and retain knowledge of products and services offered by the client and to fault find and explain over the telephone how products work. Excellent customer service skills and ability to interact with customers both on the phone and in meetings. Customer Service/Network Operations experience. Technical Engineering experience. Previous experience working with the MOD is desirable. Inmarsat and/or VSAT operational, service or technical experience. In-depth technical knowledge of at least some of the following customer equipment or management system such as Starlink VSAT and Inmarsat is desirable. Practical experience of IP Networking (CCNA/JNCIA etc.) is highly desirable. Please contact John Noonan here at ISR to learn more about our exciting client based in Redhill, Surrey and their ongoing growth plans