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System Administrator BMC
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System Administrator BMC
System Administrator - BMC Remedy ITSM | Near Bern, Hybrid Work
We are seeking a skilled professional to join our team near Bern, supporting and administering our BMC Remedy ITSM environment as we transition to BMC Helix.
Location: Bern
Rate: 70CHF/Hour
Length: 12month (extention likely)
Your Responsibilities:
Administer and support the existing BMC Remedy ITSM environment, ensuring a smooth migration to BMC Helix.
Handle customer inquiries and provide 1st-level support.
Analyze incidents and prepare detailed reports for 2nd-level support.
Manage master data, including configurations and data imports.
Monitor applications and Servers to ensure optimal performance.
Your Profile:
Proven experience in the administration and support of BMC Remedy ITSM or a similarly complex application environment.
Strong technical understanding of both application and server-level operations.
Quick learner with a proactive approach to acquiring new skills.
Excellent German language skills (spoken and written) are essential.
Willingness to work on-site near Bern, with the option of remote work
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Job Specification
02 Apr 2025
Job Location
Job type
Contractor
Job category
Information Technology, Telecommunications
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