Summer-Browning Associates are currently supporting our telecommunications client, who are seeking a Radio Design Engineer on an initial 6 month assignment Location: Remote working About the role: To deliver 4G/5G radio design to the internal customers. To work closely with Planning and Strategy teams to translate the business requirements into relevant designs and produce HLDs as appropriate To work closely with other teams like Regions to identify performance issues and take remedial measures as appropriate to improve network performance To provide input into the Software Drop Selection process for RAN vendors in line with the operational and design requirements To provide HLD, LLD & KPI documents for new RAN software in line with the project requirements To analyse inputs provided by 3rd party performance benchmarking companies and take appropriate action To identify areas for improvement in the RAN SW from a solution perspective Essential skills: The ideal candidate will have been recently operating in a design role (not optimisation) and must be highly proficient with the design element and understand fundamentals of how it fits together At least 5 years working on 4G/5G within Nokia, Ericsson or Huawei within RAN design From a design background - this is not an optimisation role Detailed understanding of 2G, 3G, 4G and 5G technologies with a sound understanding of functioning RAN networks. Fully conversant and proficient with all Microsoft Office software packages, Network admin experience ideal, vendor management suites [ie. NetACT] ideal. To apply, please submit your latest CV for review.
03/04/2025
Contractor
Summer-Browning Associates are currently supporting our telecommunications client, who are seeking a Radio Design Engineer on an initial 6 month assignment Location: Remote working About the role: To deliver 4G/5G radio design to the internal customers. To work closely with Planning and Strategy teams to translate the business requirements into relevant designs and produce HLDs as appropriate To work closely with other teams like Regions to identify performance issues and take remedial measures as appropriate to improve network performance To provide input into the Software Drop Selection process for RAN vendors in line with the operational and design requirements To provide HLD, LLD & KPI documents for new RAN software in line with the project requirements To analyse inputs provided by 3rd party performance benchmarking companies and take appropriate action To identify areas for improvement in the RAN SW from a solution perspective Essential skills: The ideal candidate will have been recently operating in a design role (not optimisation) and must be highly proficient with the design element and understand fundamentals of how it fits together At least 5 years working on 4G/5G within Nokia, Ericsson or Huawei within RAN design From a design background - this is not an optimisation role Detailed understanding of 2G, 3G, 4G and 5G technologies with a sound understanding of functioning RAN networks. Fully conversant and proficient with all Microsoft Office software packages, Network admin experience ideal, vendor management suites [ie. NetACT] ideal. To apply, please submit your latest CV for review.
We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and/or DV Clearance. Salary on offer is between £55K - £60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible. Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community. Responsibilities: As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on Legacy infrastructure. Your Experience & Skills: - Microsoft Exchange (2013 or later) - Strong understanding of Exchange architecture, services, and troubleshooting. - Collaboration & Communication Tools - Experience with LCS, OCS, LYNC, and SharePoint (2003/2007/2010). - SharePoint Expertise - Experience with SharePoint Designer, workflows, and web parts. - Active Directory (AD) - Deep knowledge of forest/domain architecture, replication, and disaster recovery. - Exchange Components - Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free/Busy, and clustering (CCR, SCC, SCR & LCR). - Backup & Recovery - Experience with backup applications, Exchange database restoration, and high availability features. - Security & Networking - Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware/RAID. - Troubleshooting & Monitoring Tools - Proficiency in using Exchange Best Practice Analyzer, MPS Reports. - ITIL Best Practices - Familiarity with ITIL methodologies for structured service management. Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
31/03/2025
Full time
We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and/or DV Clearance. Salary on offer is between £55K - £60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible. Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community. Responsibilities: As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on Legacy infrastructure. Your Experience & Skills: - Microsoft Exchange (2013 or later) - Strong understanding of Exchange architecture, services, and troubleshooting. - Collaboration & Communication Tools - Experience with LCS, OCS, LYNC, and SharePoint (2003/2007/2010). - SharePoint Expertise - Experience with SharePoint Designer, workflows, and web parts. - Active Directory (AD) - Deep knowledge of forest/domain architecture, replication, and disaster recovery. - Exchange Components - Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free/Busy, and clustering (CCR, SCC, SCR & LCR). - Backup & Recovery - Experience with backup applications, Exchange database restoration, and high availability features. - Security & Networking - Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware/RAID. - Troubleshooting & Monitoring Tools - Proficiency in using Exchange Best Practice Analyzer, MPS Reports. - ITIL Best Practices - Familiarity with ITIL methodologies for structured service management. Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Job title: 3rd Line SD-WAN Engineer Location: Birmingham Salary: £50 - £53k plus £5k on call shift allowance Candidates must be willing to go through SC and NPVV3 security clearance for this role This role has a 1 in 4 weeks on call rota. I am looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) for a client of mine who are a leading IT systems integrator operating within the UK defence sector to work collaboratively across their SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and assist in the day-to-day operations and duties of the SD-WAN Service. Your role will involve Network Monitoring & Event management via Orchestrator tools Detailed investigation and Diagnostics Create workarounds, solutions, and mitigations for identified issues. Identified issues requiring more detailed and in-depth analysis and escalate to product manufacture. The reception of escalated customer fault reports and technical enquiries. Analysis, investigation, and production of support solutions relating to the deployed equipment or service. To perform remote diagnostic tests where applicable to aid primary fault rectification To ensure all work performed complies with the Company's quality requirements and ISO9000. Pre 'configured' equipment for customer installation. Implement Approved Configuration Changes Assist in Collation of Performance & Availability Data Test and development within the Pre-Production environment and rollout to the Production environment Your experience Experience working in a 3rd NOC support group. Networking SME Ideally Have knowledge of MS Service Center Support tool, SD-WAN, Cisco Viptela, and Juniper Routers Thorough knowledge of network technologies relating to Cisco/Juniper product set would be preferable. Ideally have been in a support role in a WAN environment, ie has knowledge of IP, Routing, SD-WAN solutions, Cisco Viptela, encryption, edge virtualization (VMWare or Adva) Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career If you are interested in this role or wish to apply, please feel free to reply to this advert or call me Many thanks,
27/03/2025
Full time
Job title: 3rd Line SD-WAN Engineer Location: Birmingham Salary: £50 - £53k plus £5k on call shift allowance Candidates must be willing to go through SC and NPVV3 security clearance for this role This role has a 1 in 4 weeks on call rota. I am looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) for a client of mine who are a leading IT systems integrator operating within the UK defence sector to work collaboratively across their SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and assist in the day-to-day operations and duties of the SD-WAN Service. Your role will involve Network Monitoring & Event management via Orchestrator tools Detailed investigation and Diagnostics Create workarounds, solutions, and mitigations for identified issues. Identified issues requiring more detailed and in-depth analysis and escalate to product manufacture. The reception of escalated customer fault reports and technical enquiries. Analysis, investigation, and production of support solutions relating to the deployed equipment or service. To perform remote diagnostic tests where applicable to aid primary fault rectification To ensure all work performed complies with the Company's quality requirements and ISO9000. Pre 'configured' equipment for customer installation. Implement Approved Configuration Changes Assist in Collation of Performance & Availability Data Test and development within the Pre-Production environment and rollout to the Production environment Your experience Experience working in a 3rd NOC support group. Networking SME Ideally Have knowledge of MS Service Center Support tool, SD-WAN, Cisco Viptela, and Juniper Routers Thorough knowledge of network technologies relating to Cisco/Juniper product set would be preferable. Ideally have been in a support role in a WAN environment, ie has knowledge of IP, Routing, SD-WAN solutions, Cisco Viptela, encryption, edge virtualization (VMWare or Adva) Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career If you are interested in this role or wish to apply, please feel free to reply to this advert or call me Many thanks,
Job title: 3rd Line SD-WAN Engineer Location: Basingstoke or Bracknell Candidates must be willing to go through SC and NPVV3 security clearance We are working with a large organisation who are seeking a 3rd Line SD-WAN Engineer to join their team in either of their offices - Basingstoke or Bracknell. The role: Network Monitoring & Event management via Orchestrator tools Pre 'configured' equipment for customer installation Ensure all work performed complies with the Company's quality requirements and ISO9000 Assist in Collation of Performance & Availability Data Test and development within the Pre-Production environment and rollout to the Production environment About you: Cisco SD Wan experience preferred. Cisco WAN or juniper WAN experience CCNA or CCNP advantageous 5 years network support experience required 1-2 years 3rd line experience required or being a strong 2nd line engineer but must have Cisco Wan experience Experience working in a 3rd NOC support group Networking SME CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
27/03/2025
Full time
Job title: 3rd Line SD-WAN Engineer Location: Basingstoke or Bracknell Candidates must be willing to go through SC and NPVV3 security clearance We are working with a large organisation who are seeking a 3rd Line SD-WAN Engineer to join their team in either of their offices - Basingstoke or Bracknell. The role: Network Monitoring & Event management via Orchestrator tools Pre 'configured' equipment for customer installation Ensure all work performed complies with the Company's quality requirements and ISO9000 Assist in Collation of Performance & Availability Data Test and development within the Pre-Production environment and rollout to the Production environment About you: Cisco SD Wan experience preferred. Cisco WAN or juniper WAN experience CCNA or CCNP advantageous 5 years network support experience required 1-2 years 3rd line experience required or being a strong 2nd line engineer but must have Cisco Wan experience Experience working in a 3rd NOC support group Networking SME CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Are you looking for the next step in your career? I am working with a fast-growing company that genuinely puts people first, who are now looking for a 3rd Line Engineer to join their Support Team. This is a fantastic opportunity to work in a dynamic, fast-paced environment where you'll provide advanced technical support while delivering outstanding customer service. The company prides itself on its flexible working culture, performance-based bonuses, and commitment to employee development. They truly value their team and foster a collaborative, innovative environment where everyone can thrive. 2 Days Onsite in Leeds Salary: £40,000 Company bonus scheme Here's an overview of the role: Key Responsibilities: Providing technical support to end users, handling everything from general queries to complex troubleshooting. Diagnosing and resolving technical issues using knowledge bases and other resources. Managing and prioritising support tickets, ensuring timely resolutions within SLAs. Delivering advanced technical support for backup and recovery systems, covering hardware, software, and networking. Logging and tracking all support activities in Zendesk and ensuring customers receive timely updates. Monitoring customer backups proactively and raising tickets for any detected issues. Administering and maintaining customer accounts and ITSM systems. Escalating unresolved issues to the appropriate support teams when necessary. Key Skills & Experience: Strong experience in diagnosing and resolving technical issues at an advanced level. Excellent knowledge of server, network, and storage systems. Experience with enterprise backup and recovery solutions Familiarity with virtualisation technologies and cloud platforms Understanding of storage technologies, including SAN and NAS. Strong time management and problem-solving skills, with the ability to work under pressure. Excellent communication skills and the ability to engage with users at all levels. Previous experience working with ticketing systems and meeting SLAs. This is a great opportunity for someone looking to further develop their expertise in a support-focused role within a company that values its people and encourages growth. If this sounds like you or a position you'd like to move into, apply online to be considered.
27/03/2025
Full time
Are you looking for the next step in your career? I am working with a fast-growing company that genuinely puts people first, who are now looking for a 3rd Line Engineer to join their Support Team. This is a fantastic opportunity to work in a dynamic, fast-paced environment where you'll provide advanced technical support while delivering outstanding customer service. The company prides itself on its flexible working culture, performance-based bonuses, and commitment to employee development. They truly value their team and foster a collaborative, innovative environment where everyone can thrive. 2 Days Onsite in Leeds Salary: £40,000 Company bonus scheme Here's an overview of the role: Key Responsibilities: Providing technical support to end users, handling everything from general queries to complex troubleshooting. Diagnosing and resolving technical issues using knowledge bases and other resources. Managing and prioritising support tickets, ensuring timely resolutions within SLAs. Delivering advanced technical support for backup and recovery systems, covering hardware, software, and networking. Logging and tracking all support activities in Zendesk and ensuring customers receive timely updates. Monitoring customer backups proactively and raising tickets for any detected issues. Administering and maintaining customer accounts and ITSM systems. Escalating unresolved issues to the appropriate support teams when necessary. Key Skills & Experience: Strong experience in diagnosing and resolving technical issues at an advanced level. Excellent knowledge of server, network, and storage systems. Experience with enterprise backup and recovery solutions Familiarity with virtualisation technologies and cloud platforms Understanding of storage technologies, including SAN and NAS. Strong time management and problem-solving skills, with the ability to work under pressure. Excellent communication skills and the ability to engage with users at all levels. Previous experience working with ticketing systems and meeting SLAs. This is a great opportunity for someone looking to further develop their expertise in a support-focused role within a company that values its people and encourages growth. If this sounds like you or a position you'd like to move into, apply online to be considered.
