We are looking for one "remote Ruby-Developer" to start ASAP an initial contract until 31-DEC-2024 (extensions possible) for an international Org' -client in ROME, where 100% REMOTE work is possible. Possibility of extension based on performance and budget availability. English speaking environment. Our client is an international organisation in Rome and a great reference in any CV! 100% Off-site/Off-shore. A competitive rate will increase chances to be selected. BACKGROUND Our UN-client is undergoing an internal recalibration which includes changes to the organigram, and a review of roles, responsibilities, and processes. These changes will impact corporate IT systems and must be planned and implemented in an orderly manner to support the organization. Under the PM, you will provide technical expertise to analyse the impact of the Recalibration exercise on Ruby on Rails applications. You will design and develop the solutions to adopt the changes in the impacted applications. TASKS Analyse the information available on the organizational changes including the updated organigram, updated functions and changes to the delegation of authority. Analyse the impacted Ruby applications and design a solution to embed the requirements of Recalibration within these applications. Once the design is internally approved, develop the required changes Support the UAT of the changes, addressing bugs or other issues Support the deployment of the changes to Production Continue iterative improvements of Ruby on Rails applications Provide technical knowledge in engineering, releasing and maintaining web-based enterprise applications Update the IT Knowledge Base, ensuring application documentation is up-to-date and available Any other support duties as required SKILLS The consultant must have minimum 6 years enterprise development experience, of which 2 years of experience will be with the Ruby on Rails Development Framework using Behaviour/Test Driven Development methodology. The consultant must have built APIs for Ruby on Rails applications. Participation in open source projects is desirable. University degree in Computer Science, Engineering, Mathematics or related discipline At least six years of professional work experience Experience of managing support tickets, providing feeding, ensuring efficient turnaround of issues. Excellent development skills in Ruby on Rails and other web technology platforms Solid UNIX Systems Administration skills Container architecture such as Kubernetes Design and debugging of TCP/IP(v4) networks Configuration Management Virtualization with VMware ESX PostgreSQL 9.x administration Knowledge of GIT versioning systems Nginx/haproxy Operating Systems: Mac OSX, Linux, Windows Excellent written and verbal communication skills in English essential. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. Please apply when you are available immediately or on short notice (and Full-time). Please respect, that I am NOT working with agencies/companies. The latest deadline to provide any relevant CVs is by 2nd July (COB), indicating candidates' daily offsite rate and availability. Shortlisted candidates may be required to complete a 15 minutes exercise to evaluate their Ruby on Rails skills in the interview. Only profiles fully matching the requirements will be taken into consideration and you will be contacted only in the event that a potential candidate(s) is/are selected for a test/interview. CVs needs to include details of what the candidates actually worked on as part of their prior experience - listing role or project titles is not useful in the evaluation of their knowledge or experience. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the UN-client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For OFF-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with team.
06/07/2024
Contractor
We are looking for one "remote Ruby-Developer" to start ASAP an initial contract until 31-DEC-2024 (extensions possible) for an international Org' -client in ROME, where 100% REMOTE work is possible. Possibility of extension based on performance and budget availability. English speaking environment. Our client is an international organisation in Rome and a great reference in any CV! 100% Off-site/Off-shore. A competitive rate will increase chances to be selected. BACKGROUND Our UN-client is undergoing an internal recalibration which includes changes to the organigram, and a review of roles, responsibilities, and processes. These changes will impact corporate IT systems and must be planned and implemented in an orderly manner to support the organization. Under the PM, you will provide technical expertise to analyse the impact of the Recalibration exercise on Ruby on Rails applications. You will design and develop the solutions to adopt the changes in the impacted applications. TASKS Analyse the information available on the organizational changes including the updated organigram, updated functions and changes to the delegation of authority. Analyse the impacted Ruby applications and design a solution to embed the requirements of Recalibration within these applications. Once the design is internally approved, develop the required changes Support the UAT of the changes, addressing bugs or other issues Support the deployment of the changes to Production Continue iterative improvements of Ruby on Rails applications Provide technical knowledge in engineering, releasing and maintaining web-based enterprise applications Update the IT Knowledge Base, ensuring application documentation is up-to-date and available Any other support duties as required SKILLS The consultant must have minimum 6 years enterprise development experience, of which 2 years of experience will be with the Ruby on Rails Development Framework using Behaviour/Test Driven Development methodology. The consultant must have built APIs for Ruby on Rails applications. Participation in open source projects is desirable. University degree in Computer Science, Engineering, Mathematics or related discipline At least six years of professional work experience Experience of managing support tickets, providing feeding, ensuring efficient turnaround of issues. Excellent development skills in Ruby on Rails and other web technology platforms Solid UNIX Systems Administration skills Container architecture such as Kubernetes Design and debugging of TCP/IP(v4) networks Configuration Management Virtualization with VMware ESX PostgreSQL 9.x administration Knowledge of GIT versioning systems Nginx/haproxy Operating Systems: Mac OSX, Linux, Windows Excellent written and verbal communication skills in English essential. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. Please apply when you are available immediately or on short notice (and Full-time). Please respect, that I am NOT working with agencies/companies. The latest deadline to provide any relevant CVs is by 2nd July (COB), indicating candidates' daily offsite rate and availability. Shortlisted candidates may be required to complete a 15 minutes exercise to evaluate their Ruby on Rails skills in the interview. Only profiles fully matching the requirements will be taken into consideration and you will be contacted only in the event that a potential candidate(s) is/are selected for a test/interview. CVs needs to include details of what the candidates actually worked on as part of their prior experience - listing role or project titles is not useful in the evaluation of their knowledge or experience. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the UN-client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For OFF-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with team.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
05/07/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Network Support Engineer About the Role: Are you ready to tackle complex network issues? Join this Technical Assistance Centre (TAC) Team as a Network Support Engineer, working with cutting-edge Cisco technologies to support network routing, switching, and data center fabric products. Location: Reading Base Salary: £45,000-£55,000 + Company Benefits Key Responsibilities: Prioritise and manage network incidents. Resolve technical cases and facilitate communication with vendors. Recreate and troubleshoot issues in lab environments. Coordinate technical escalations and produce reports. Collaborate with customers and third parties to mitigate vulnerabilities.Support monthly service review meetings and identify service improvements. Skills & Experience: Essential: NOC/SOC (2nd/3rd line support) experience. Extensive experience with Cisco networking (Nexus/Catalyst). Strong troubleshooting skills and in-depth understanding of OSI and TCP/IP. Proficiency in BGP, OSPF, RIP, EIGRP, Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking. Desirable: Familiarity with Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE. Knowledge of BGP EVPN VXLAN, IPSec/SSL VPNs. Experience with Wireshark and Juniper Routing & Switching platforms. Awareness of ITIL practices. Certifications: Cisco CCNA (Essential) Cisco CCNP (Desirable) Juniper JNCIA (Desirable) Candidates holding current SC or DV Clearance will be highly desirable for this role. Why apply? Enjoy a collaborative and innovative environment with industry-leading technologies, regular social events, and extensive training opportunities. If you're interested in applying, please send your CV to Stuart Lewis at iO Associates or contact me.
05/07/2024
Full time
Network Support Engineer About the Role: Are you ready to tackle complex network issues? Join this Technical Assistance Centre (TAC) Team as a Network Support Engineer, working with cutting-edge Cisco technologies to support network routing, switching, and data center fabric products. Location: Reading Base Salary: £45,000-£55,000 + Company Benefits Key Responsibilities: Prioritise and manage network incidents. Resolve technical cases and facilitate communication with vendors. Recreate and troubleshoot issues in lab environments. Coordinate technical escalations and produce reports. Collaborate with customers and third parties to mitigate vulnerabilities.Support monthly service review meetings and identify service improvements. Skills & Experience: Essential: NOC/SOC (2nd/3rd line support) experience. Extensive experience with Cisco networking (Nexus/Catalyst). Strong troubleshooting skills and in-depth understanding of OSI and TCP/IP. Proficiency in BGP, OSPF, RIP, EIGRP, Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking. Desirable: Familiarity with Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE. Knowledge of BGP EVPN VXLAN, IPSec/SSL VPNs. Experience with Wireshark and Juniper Routing & Switching platforms. Awareness of ITIL practices. Certifications: Cisco CCNA (Essential) Cisco CCNP (Desirable) Juniper JNCIA (Desirable) Candidates holding current SC or DV Clearance will be highly desirable for this role. Why apply? Enjoy a collaborative and innovative environment with industry-leading technologies, regular social events, and extensive training opportunities. If you're interested in applying, please send your CV to Stuart Lewis at iO Associates or contact me.
Network Support Engineer About the Role: Are you ready to tackle complex network issues? Join this Technical Assistance Centre (TAC) Team as a Network Support Engineer, working with cutting-edge Cisco technologies to support network routing, switching, and data center fabric products. Location: Farnborough Base Salary: £45,000-£55,000 + Company Benefits Key Responsibilities: Prioritise and manage network incidents. Resolve technical cases and facilitate communication with vendors. Recreate and troubleshoot issues in lab environments. Coordinate technical escalations and produce reports. Collaborate with customers and third parties to mitigate vulnerabilities.Support monthly service review meetings and identify service improvements. Skills & Experience: Essential: NOC/SOC (2nd/3rd line support) experience. Extensive experience with Cisco networking (Nexus/Catalyst). Strong troubleshooting skills and in-depth understanding of OSI and TCP/IP. Proficiency in BGP, OSPF, RIP, EIGRP, Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking. Desirable: Familiarity with Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE. Knowledge of BGP EVPN VXLAN, IPSec/SSL VPNs. Experience with Wireshark and Juniper Routing & Switching platforms. Awareness of ITIL practices. Certifications: Cisco CCNA (Essential) Cisco CCNP (Desirable) Juniper JNCIA (Desirable) Candidates holding current SC or DV Clearance will be highly desirable for this role. Why apply? Enjoy a collaborative and innovative environment with industry-leading technologies, regular social events, and extensive training opportunities. If you're interested in applying, please send your CV to Stuart Lewis at iO Associates or contact me.
05/07/2024
Full time
Network Support Engineer About the Role: Are you ready to tackle complex network issues? Join this Technical Assistance Centre (TAC) Team as a Network Support Engineer, working with cutting-edge Cisco technologies to support network routing, switching, and data center fabric products. Location: Farnborough Base Salary: £45,000-£55,000 + Company Benefits Key Responsibilities: Prioritise and manage network incidents. Resolve technical cases and facilitate communication with vendors. Recreate and troubleshoot issues in lab environments. Coordinate technical escalations and produce reports. Collaborate with customers and third parties to mitigate vulnerabilities.Support monthly service review meetings and identify service improvements. Skills & Experience: Essential: NOC/SOC (2nd/3rd line support) experience. Extensive experience with Cisco networking (Nexus/Catalyst). Strong troubleshooting skills and in-depth understanding of OSI and TCP/IP. Proficiency in BGP, OSPF, RIP, EIGRP, Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking. Desirable: Familiarity with Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE. Knowledge of BGP EVPN VXLAN, IPSec/SSL VPNs. Experience with Wireshark and Juniper Routing & Switching platforms. Awareness of ITIL practices. Certifications: Cisco CCNA (Essential) Cisco CCNP (Desirable) Juniper JNCIA (Desirable) Candidates holding current SC or DV Clearance will be highly desirable for this role. Why apply? Enjoy a collaborative and innovative environment with industry-leading technologies, regular social events, and extensive training opportunities. If you're interested in applying, please send your CV to Stuart Lewis at iO Associates or contact me.
2ND LINE NOC SERVICE ENGINEER NEW CONTRACT OPPORTUNITY AVAILABLE IN NEWPORT FOR A 2ND LINE NOC SERVICE ENGINEER TO WORK WITH AN ESTABLISHED AEROSPACE AND DEFENCE MANUFACTURER On-site in Newport Initial 12-month contract £50 per hour 24/7 Cover required (shift pattern can be provided) DV clearance required to start WHAT WILL THE NOC L2 SERVICE ENGINEER BE DOING? You will be joining a team providing service, support, and management capabilities to the Defence Information Infrastructure within Integrated Space Solutions, from delivery into live service, providing all aspects of continued management of the live infrastructure though to close down. Some of the responsibilities will roles include: Utilising people, process and tools to support live service and the implementation of design change. Implementing technical service solutions as a response to design changes, raised incidents and problems Providing technical assistance and instructional documentation to other Resolver Groups within the wider Service Operations WE NEED THE NOC L2 SERVICE ENGINEER TO HAVE THE FOLLOWING Strong Technical competence in Networking, Windows, SAN, Security & Virtualisation Experience in interpreting and producing, and tracking technical documentation Knowledge and understanding of Cisco Networks CCNA Network Accreditation is desirable TO BE CONSIDERED . Please either apply by clicking online or emailing me directly to (see below) For further information please call me. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. I look forward to hearing from you.
05/07/2024
Contractor
2ND LINE NOC SERVICE ENGINEER NEW CONTRACT OPPORTUNITY AVAILABLE IN NEWPORT FOR A 2ND LINE NOC SERVICE ENGINEER TO WORK WITH AN ESTABLISHED AEROSPACE AND DEFENCE MANUFACTURER On-site in Newport Initial 12-month contract £50 per hour 24/7 Cover required (shift pattern can be provided) DV clearance required to start WHAT WILL THE NOC L2 SERVICE ENGINEER BE DOING? You will be joining a team providing service, support, and management capabilities to the Defence Information Infrastructure within Integrated Space Solutions, from delivery into live service, providing all aspects of continued management of the live infrastructure though to close down. Some of the responsibilities will roles include: Utilising people, process and tools to support live service and the implementation of design change. Implementing technical service solutions as a response to design changes, raised incidents and problems Providing technical assistance and instructional documentation to other Resolver Groups within the wider Service Operations WE NEED THE NOC L2 SERVICE ENGINEER TO HAVE THE FOLLOWING Strong Technical competence in Networking, Windows, SAN, Security & Virtualisation Experience in interpreting and producing, and tracking technical documentation Knowledge and understanding of Cisco Networks CCNA Network Accreditation is desirable TO BE CONSIDERED . Please either apply by clicking online or emailing me directly to (see below) For further information please call me. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. I look forward to hearing from you.
Overview You have the chance to work for a global IT Managed Services business that supplies IT consulting, technical and support services, to a global portfolio of clients consisting of household brand names, including Fortune 100 companies. They operate in over 70 countries, have 25,000 + staff members, and received an award for the Clarivate Top 100 Global Innovator 2021 programme. This role sits within a global subsidiary of the Group, supporting one of the largest connected platforms globally, providing comprehensive data centre solutions. As a Technical Support Engineer , you are responsible for ensuring operational coverage across multiple sites. This includes offering 1st and 2nd line support, serving as the initial point of contact for client inquiries, and utilising Salesforce to log, categorize, and prioritize all support requests. Key Responsibilities of the Technical Support Engineer: Provide excellent customer service across several sites, both in the UK and overseas. Log, categorise, and prioritise support requests using Salesforce. Manage customer interactions professionally via phone and email. Understand Data Center services (remote hands, provisioning, change/incident management, connectivity, access control). Adhere to departmental SLA's and KPI's. Understand Data Center critical infrastructure (UPS, Generator, etc.). Monitor NOC, respond to alarms, and escalate as needed. Key Requirements of the Technical Support Engineer: ITIL Service Desk/Help Desk support experience. Base understanding of data center infrastructure (UPSs, generators, CRACs, AHUs, chillers, busbars, tap-off units, Servers, cross-connects, Routers, Firewalls) Experience with Salesforce, incident management and handling tickets. Proactive work ethic with excellent organisation/coordination skills. Ability to work in multinational, interdisciplinary, and culturally diverse teams. Valid driving license Willingness to cover shifts during holidays and illnesses. Experience in a data center environment (Desirable) German and/or French language proficiency (Desirable) Understanding of Data Center Design (Desirable)
05/07/2024
Full time
Overview You have the chance to work for a global IT Managed Services business that supplies IT consulting, technical and support services, to a global portfolio of clients consisting of household brand names, including Fortune 100 companies. They operate in over 70 countries, have 25,000 + staff members, and received an award for the Clarivate Top 100 Global Innovator 2021 programme. This role sits within a global subsidiary of the Group, supporting one of the largest connected platforms globally, providing comprehensive data centre solutions. As a Technical Support Engineer , you are responsible for ensuring operational coverage across multiple sites. This includes offering 1st and 2nd line support, serving as the initial point of contact for client inquiries, and utilising Salesforce to log, categorize, and prioritize all support requests. Key Responsibilities of the Technical Support Engineer: Provide excellent customer service across several sites, both in the UK and overseas. Log, categorise, and prioritise support requests using Salesforce. Manage customer interactions professionally via phone and email. Understand Data Center services (remote hands, provisioning, change/incident management, connectivity, access control). Adhere to departmental SLA's and KPI's. Understand Data Center critical infrastructure (UPS, Generator, etc.). Monitor NOC, respond to alarms, and escalate as needed. Key Requirements of the Technical Support Engineer: ITIL Service Desk/Help Desk support experience. Base understanding of data center infrastructure (UPSs, generators, CRACs, AHUs, chillers, busbars, tap-off units, Servers, cross-connects, Routers, Firewalls) Experience with Salesforce, incident management and handling tickets. Proactive work ethic with excellent organisation/coordination skills. Ability to work in multinational, interdisciplinary, and culturally diverse teams. Valid driving license Willingness to cover shifts during holidays and illnesses. Experience in a data center environment (Desirable) German and/or French language proficiency (Desirable) Understanding of Data Center Design (Desirable)
DV Cleared Network Support Engineer required for an onsite role for specialist customer. Essential We require a person with experience of the following: Cisco networking routing and switching (Nexus/Catalyst) platforms, & technologies. Excellent troubleshooting skills and a methodical thinker to identify root cause and resolve complex issuesincidents. Thorough understanding of the OSI model and TCP/IP. Routing Protocols, BGP, OSPF, RIP, EIGRP. Ethernet, VLANs, Port Aggregation (EtherChannel, LACP, VPC etc), 802.1Q Trunking. Excellent verbal and written communication skills. Desirable Knowledge & experience in one or more of the following: NOC/SOC experience (2nd/3rd line). Cisco ACI, Hyperflex & UCS platforms. Cisco Firepower and or ASA. Cisco ISE. BGP EVPN VXLAN. IPSec/SSL VPNs. Packet level analysis utilising packet analysers eg Wireshark. Juniper Routing & Switching platforms & technologies. Awareness of ITIL. Certifications Essential: Cisco CCNA Desirable Cisco CCNP Juniper JNCIA InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
05/07/2024
Full time
DV Cleared Network Support Engineer required for an onsite role for specialist customer. Essential We require a person with experience of the following: Cisco networking routing and switching (Nexus/Catalyst) platforms, & technologies. Excellent troubleshooting skills and a methodical thinker to identify root cause and resolve complex issuesincidents. Thorough understanding of the OSI model and TCP/IP. Routing Protocols, BGP, OSPF, RIP, EIGRP. Ethernet, VLANs, Port Aggregation (EtherChannel, LACP, VPC etc), 802.1Q Trunking. Excellent verbal and written communication skills. Desirable Knowledge & experience in one or more of the following: NOC/SOC experience (2nd/3rd line). Cisco ACI, Hyperflex & UCS platforms. Cisco Firepower and or ASA. Cisco ISE. BGP EVPN VXLAN. IPSec/SSL VPNs. Packet level analysis utilising packet analysers eg Wireshark. Juniper Routing & Switching platforms & technologies. Awareness of ITIL. Certifications Essential: Cisco CCNA Desirable Cisco CCNP Juniper JNCIA InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Site Reliability Engineer - AWS vacancy for a globally operating Prague based company in the energy sector . Your tasks: Supporting Business IT Applications both on-premise and in the Cloud to maintain stable environments. Following Best Practice processes for incidents, problems, change, and configuration management. Implementing patching and maintenance of Business Applications according to defined processes. Leading the transition of new Business Applications to the SRE Team, ensuring full documentation. Leading implementation, process, and document reviews to improve team efficiency and knowledge sharing. Configuring and improving Gitlab CICD pipelines and application monitoring using Terraform code Your experience/knowledge: 4+ years of SRE experience, with + 3 years of experience in other IT technical roles, ideally in a trading environment Proven expertise in 2nd or 3rd level support of Business Critical Applications Advanced proficiency in AWS Cloud, GitLab, Terraform, and Datadog or similar monitoring tools, along with strong SQL skills Background with Linux, Windows, and database systems, as well as IT infrastructure, is advantageous University Degree in Computer Science or equivalent Language skills: English - fluent in written and spoken Your soft skills: Excellent analytical capabilities Forward-looking, organized and team-oriented personality Location: Prague, Czech Republic Sector: Energy Start: 08/2024 Duration: 06MM+ Ref .Nr.: BH21859 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
05/07/2024
Contractor
Site Reliability Engineer - AWS vacancy for a globally operating Prague based company in the energy sector . Your tasks: Supporting Business IT Applications both on-premise and in the Cloud to maintain stable environments. Following Best Practice processes for incidents, problems, change, and configuration management. Implementing patching and maintenance of Business Applications according to defined processes. Leading the transition of new Business Applications to the SRE Team, ensuring full documentation. Leading implementation, process, and document reviews to improve team efficiency and knowledge sharing. Configuring and improving Gitlab CICD pipelines and application monitoring using Terraform code Your experience/knowledge: 4+ years of SRE experience, with + 3 years of experience in other IT technical roles, ideally in a trading environment Proven expertise in 2nd or 3rd level support of Business Critical Applications Advanced proficiency in AWS Cloud, GitLab, Terraform, and Datadog or similar monitoring tools, along with strong SQL skills Background with Linux, Windows, and database systems, as well as IT infrastructure, is advantageous University Degree in Computer Science or equivalent Language skills: English - fluent in written and spoken Your soft skills: Excellent analytical capabilities Forward-looking, organized and team-oriented personality Location: Prague, Czech Republic Sector: Energy Start: 08/2024 Duration: 06MM+ Ref .Nr.: BH21859 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
For our customer a major Energy Service provider and electricity producer in Europe. we are seeking 2 highly skilled Site Reliability Engineers with Excellent knowledge of AWS Cloud, Gitlab, Terraform and Datadog (or other monitoring tools) The team is responsible for monitoring, automating, and improving the reliability, performance, and availability of IT systems In this role you will cooperate with Business IT units supporting the productive systems as well as participating on projects and smooth transfer from build to run. Your responsibility will be the operations and support of the trading, retail and other Business Applications within the IT portfolio, including systems requiring 24x7 support. Your main responsibilities and objectives will be: Son-premise (VMware, hybrid) and in the Cloud to provide a stable environment Implement patching and maintenance Lead the successful transition of new Business Applications to the SRE Team ensuring they are fully documented. Gitlab CICD pipelines Terraform/IaC Part of the Rota providing On-call Support 24*7 for the critical Business Applications. Your profile/background: 4+ years of SRE experience + 3 years of experience in other IT technical roles Hands on experience with 2nd or 3rd level support of Business Critical Applications Excellent knowledge of AWS Cloud, Gitlab, Terraform and Datadog (or other monitoring tools) Good SQL knowledge Experience in Linux, Windows and DB systems is preferred IT infrastructure (hardware, network and storage) Experience with Atlasian products is advantage Languages: Good English Skills
04/07/2024
Contractor
For our customer a major Energy Service provider and electricity producer in Europe. we are seeking 2 highly skilled Site Reliability Engineers with Excellent knowledge of AWS Cloud, Gitlab, Terraform and Datadog (or other monitoring tools) The team is responsible for monitoring, automating, and improving the reliability, performance, and availability of IT systems In this role you will cooperate with Business IT units supporting the productive systems as well as participating on projects and smooth transfer from build to run. Your responsibility will be the operations and support of the trading, retail and other Business Applications within the IT portfolio, including systems requiring 24x7 support. Your main responsibilities and objectives will be: Son-premise (VMware, hybrid) and in the Cloud to provide a stable environment Implement patching and maintenance Lead the successful transition of new Business Applications to the SRE Team ensuring they are fully documented. Gitlab CICD pipelines Terraform/IaC Part of the Rota providing On-call Support 24*7 for the critical Business Applications. Your profile/background: 4+ years of SRE experience + 3 years of experience in other IT technical roles Hands on experience with 2nd or 3rd level support of Business Critical Applications Excellent knowledge of AWS Cloud, Gitlab, Terraform and Datadog (or other monitoring tools) Good SQL knowledge Experience in Linux, Windows and DB systems is preferred IT infrastructure (hardware, network and storage) Experience with Atlasian products is advantage Languages: Good English Skills
Not to be missed long term, fully remote contract opportunity for an Application Support Engineer to join a Global Organisation. Duties Installation and configuration of Client Suite Provide 2nd level support including fixes, upgrades, and maintenance Coordinate with development team on issues requiring changes in the software to meet customer needs. Conduct user and technical training to improve customer ability on the use and administration of the Client Software. Document, publish and share knowledge articles on support experiences as part of division's online knowledge base. Essential skills Working knowledge of relational databases; SQL programming; Java and application Servers. Advanced Analytical skills: Ability to diagnose & conclude systems and operational issues Desirable skills Knowledge of operational management, metrics-based processes, and service delivery under ITIL Required experience 10+ years' experience (Senior) in deployment of information systems and services, particularly in developing countries. Extended working knowledge of ticketing system(s), including issues' prioritization, escalation and administration. Desirable experience Systems' deployment and/or support on the cloud Please get in touch for further details.
04/07/2024
Contractor
Not to be missed long term, fully remote contract opportunity for an Application Support Engineer to join a Global Organisation. Duties Installation and configuration of Client Suite Provide 2nd level support including fixes, upgrades, and maintenance Coordinate with development team on issues requiring changes in the software to meet customer needs. Conduct user and technical training to improve customer ability on the use and administration of the Client Software. Document, publish and share knowledge articles on support experiences as part of division's online knowledge base. Essential skills Working knowledge of relational databases; SQL programming; Java and application Servers. Advanced Analytical skills: Ability to diagnose & conclude systems and operational issues Desirable skills Knowledge of operational management, metrics-based processes, and service delivery under ITIL Required experience 10+ years' experience (Senior) in deployment of information systems and services, particularly in developing countries. Extended working knowledge of ticketing system(s), including issues' prioritization, escalation and administration. Desirable experience Systems' deployment and/or support on the cloud Please get in touch for further details.
3rd Line Support Engineer - Hybrid (Cambridgeshire) - £45k 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | Active Directory Salary: £45,000 Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I'm looking to speak with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily network and infrastructure support and analyse system requirements Analyse existing infrastructure and make recommendations for improvements Resolve technical problems to meet business requirements Investigate service, system and process faults and implement preventative measures Respond to incident reports and investigate as necessary Assist in the implementation of backup and restoration strategies Act as a technical escalation point for the service delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1st and 2nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to exceptionally high standards and promotes that behaviour in others Good collaborator with a 'can do' attitude Proactive attitude with regards self development Desired experience with: Networking Skills LAN/WAN TCP/IP VMware Active Directory SQL Veeam Cisco/Meraki If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details. Xpertise are acting as an employment agency and business
04/07/2024
Full time
3rd Line Support Engineer - Hybrid (Cambridgeshire) - £45k 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | Active Directory Salary: £45,000 Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I'm looking to speak with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily network and infrastructure support and analyse system requirements Analyse existing infrastructure and make recommendations for improvements Resolve technical problems to meet business requirements Investigate service, system and process faults and implement preventative measures Respond to incident reports and investigate as necessary Assist in the implementation of backup and restoration strategies Act as a technical escalation point for the service delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1st and 2nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to exceptionally high standards and promotes that behaviour in others Good collaborator with a 'can do' attitude Proactive attitude with regards self development Desired experience with: Networking Skills LAN/WAN TCP/IP VMware Active Directory SQL Veeam Cisco/Meraki If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details. Xpertise are acting as an employment agency and business
SAP EAM Support Spezialist (m/w/d) - Informatik/ SAP PM / Support /Englisch/ SAP MM Projekt: Für unseren Kunden, ein grosses Pharmaunternehmen mit Sitz in Kaiseraugst suchen wir einen SAP EAM Support Spezialist (m/w/d) Hintergrund : Die Gruppe SAP EAM (Enterprise Asset Management) ist zuständig für den Support und die Optimierung des SAP MM- und PM-Systems in Kaiseraugst und Basel. Als Hauptansprechpartner innerhalb der PS-Organisation liegt der Fokus auf SAP EAM. Die Schwerpunkte umfassen die Prozesse der geplanten Instandhaltung und des Materialmanagements, insbesondere in Bezug auf die Ersatzteilbewirtschaftung. Diese Stelle ist als befristete Backfill-Position bis Ende Juni 2025 konzipiert. Der oder die perfekte Kandidat:in: verfügt über eine hohe Serviceorientierung mit entsprechender Erfahrung im Pharma Umfeld. Wir erwarten ein hohes Mass an Eigeninitiative/Motivation, Selbstorganisation und Lernbereitschaft. Darüber hinaus sind sehr gute Erfahrungen im SAP PM/MM Bereich erforderlich. Aufgaben: . Support im lokalen SAP EAM Team (Module MM und teils PM): Effektive Unterstützung bei allen Anfragen und Herausforderungen im Zusammenhang mit den SAP EAM-Modulen MM und PM . Key User Support: Unterstützung der Key User bei der Lösung von Anfragen und Problemen im Bereich EAM-Support . Durchführung von Schulungen & Berechtigungsvergaben: Verantwortung für die Vergabe von Berechtigungen entsprechend den Unternehmensrichtlinien . Unterstützung von allgemeinen Auswertungen aus SAP: Aktive Mitarbeit bei der Auswertung und Analyse von Daten z.B im SAP-BW-System . Unterstützung bei der Verwaltung von Winshuttle/Evolve Skripten (optional) . Verantwortung für die Verwaltung und Aktualisierung von Winshuttle/Evolve Skripten zur Optimierung der Prozesse Must Haves: . Abgeschlossene Ausbildung im Bereich Informatik oder vergleichbare Qualifikation . 3- 5 Jahre Kenntnisse in den SAP-Modulen PM und MM sind Voraussetzung . Erfahrung im Support, insbesondere im 1st+2nd Level Support . Gutes Verständnis von Datenbanken und Excel . Kenntnisse in der Schnittstellenkoordination zu anderen Systemen . Teamfähigkeit, Kommunikationsstärke und eine strukturierte Arbeitsweise . Sehr gute Deutschkenntnisse Nice to haves: . Vorherige Roche Erfahrung . Englischkenntnisse Reference No.: 923522SGR Rolle: Junior Process Manager Industry: Pharma Location: Kaiseraugst Workload: 100% Start: 01.09.2024 Duration: 12 Deadline : 10.07.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via dem Link in dieser Anzeige zu. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.
04/07/2024
Contractor
SAP EAM Support Spezialist (m/w/d) - Informatik/ SAP PM / Support /Englisch/ SAP MM Projekt: Für unseren Kunden, ein grosses Pharmaunternehmen mit Sitz in Kaiseraugst suchen wir einen SAP EAM Support Spezialist (m/w/d) Hintergrund : Die Gruppe SAP EAM (Enterprise Asset Management) ist zuständig für den Support und die Optimierung des SAP MM- und PM-Systems in Kaiseraugst und Basel. Als Hauptansprechpartner innerhalb der PS-Organisation liegt der Fokus auf SAP EAM. Die Schwerpunkte umfassen die Prozesse der geplanten Instandhaltung und des Materialmanagements, insbesondere in Bezug auf die Ersatzteilbewirtschaftung. Diese Stelle ist als befristete Backfill-Position bis Ende Juni 2025 konzipiert. Der oder die perfekte Kandidat:in: verfügt über eine hohe Serviceorientierung mit entsprechender Erfahrung im Pharma Umfeld. Wir erwarten ein hohes Mass an Eigeninitiative/Motivation, Selbstorganisation und Lernbereitschaft. Darüber hinaus sind sehr gute Erfahrungen im SAP PM/MM Bereich erforderlich. Aufgaben: . Support im lokalen SAP EAM Team (Module MM und teils PM): Effektive Unterstützung bei allen Anfragen und Herausforderungen im Zusammenhang mit den SAP EAM-Modulen MM und PM . Key User Support: Unterstützung der Key User bei der Lösung von Anfragen und Problemen im Bereich EAM-Support . Durchführung von Schulungen & Berechtigungsvergaben: Verantwortung für die Vergabe von Berechtigungen entsprechend den Unternehmensrichtlinien . Unterstützung von allgemeinen Auswertungen aus SAP: Aktive Mitarbeit bei der Auswertung und Analyse von Daten z.B im SAP-BW-System . Unterstützung bei der Verwaltung von Winshuttle/Evolve Skripten (optional) . Verantwortung für die Verwaltung und Aktualisierung von Winshuttle/Evolve Skripten zur Optimierung der Prozesse Must Haves: . Abgeschlossene Ausbildung im Bereich Informatik oder vergleichbare Qualifikation . 3- 5 Jahre Kenntnisse in den SAP-Modulen PM und MM sind Voraussetzung . Erfahrung im Support, insbesondere im 1st+2nd Level Support . Gutes Verständnis von Datenbanken und Excel . Kenntnisse in der Schnittstellenkoordination zu anderen Systemen . Teamfähigkeit, Kommunikationsstärke und eine strukturierte Arbeitsweise . Sehr gute Deutschkenntnisse Nice to haves: . Vorherige Roche Erfahrung . Englischkenntnisse Reference No.: 923522SGR Rolle: Junior Process Manager Industry: Pharma Location: Kaiseraugst Workload: 100% Start: 01.09.2024 Duration: 12 Deadline : 10.07.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via dem Link in dieser Anzeige zu. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.
We are recruiting for a DV Cleared Network Engineer on contract to work for a leading Defence organisation based in Newport. UK Eyes only and current DV Clearance essential Skillset & Experience Essential: Strong Technical competence in Networking, with a strong understanding of other technologies, such as Windows, SAN, Security, Virtualisation. Strong skills in interpreting and producing, and tracking technical documentation. Strong communications skills within the department to provide confidence and direction to peers Ability to plan, prepare and organise large scale implementation, over a period of several months. Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers, and architects. Including providing information which will support and influence the decision-making process within the service management internal and external environments. Show confidence and initiative, drawing on a sound technical knowhow, organisational, communication and diplomatic skills, to serve as a strong foundation for Service delivery within the Service Environment. Certifications CCNA Network Accreditation or knowledge and understanding of Cisco Networks
03/07/2024
Contractor
We are recruiting for a DV Cleared Network Engineer on contract to work for a leading Defence organisation based in Newport. UK Eyes only and current DV Clearance essential Skillset & Experience Essential: Strong Technical competence in Networking, with a strong understanding of other technologies, such as Windows, SAN, Security, Virtualisation. Strong skills in interpreting and producing, and tracking technical documentation. Strong communications skills within the department to provide confidence and direction to peers Ability to plan, prepare and organise large scale implementation, over a period of several months. Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers, and architects. Including providing information which will support and influence the decision-making process within the service management internal and external environments. Show confidence and initiative, drawing on a sound technical knowhow, organisational, communication and diplomatic skills, to serve as a strong foundation for Service delivery within the Service Environment. Certifications CCNA Network Accreditation or knowledge and understanding of Cisco Networks
Sanderson Government & Defence
Farnborough, Hampshire
Network Support Engineer - Active DV Location : Farnborough (Occasional travel to Reading, expensed) Clearance : Active MOD DV (Sole British National) Salary : £50,000 + £60,000 + Company Performance Bonus + Benefits Type: Full time on-site with existing team This is an opportunity to join an exciting SME in the UK Secure Sector, they are looking to add a Network Support Engineer to join one of their technical teams. The role: As a Network Support Engineer, you will provide support for Cisco network routing, switching and data centre fabric products and services (both hardware and software) and the technologies used to InterconnecT network devices and end systems/hosts. You will collaborate internally and externally with customers, vendors & 3rd parties to troubleshoot & debug issues with customer networks. You will require analytical skills and technical knowledge to solve complex product and network problems. Effectively utilise lab setups to recreate and solve problems and support various customers and their networks. Responsibilities: Provide a point of contact and a prioritisation service for network incidents based on severity guidelines. Provide onsite and remote technical support utilising customer internal/external communications. Full technical case management for all incidents and queries associated with customer network infrastructure and technologies. Management of all related support cases through to successful conclusion. For network incidents that are unable to be resolved, engage with vendors on behalf of customers and lead technical liaison between the vendor and the customers, facilitating the capture of relevant information, analysis and remediation until resolution of the case. Logging and dealing with customer technical queries with vendor technologies, successfully addressing or routing to the appropriate vendor SME resources. Work with customer & third parties as required to resolve any incidents escalated to vendor TAC Support by customers. Work with customer, vendors and third parties as required in a lab environment to reproduce any issues observed in production networks to resolve such issues. Preparing customer data which is being sent out of the customer location and providing the prepared data to the customer to approve before the data leaves the customer site. In critical escalation situations, act as a point of contact and technical co-ordination between vendor resources and Business Units and produce any reports as required. Configuration and troubleshooting of technical issues logged with vendor (where possible). Review and issue as agreed with Customers Field Notices, PSIRTS, EOx and Bugs. Work with customers/other third parties as required to assist with the resolution or mitigation of vulnerabilities. Attend monthly meetings (both internal and customer, vendor facing) with the customer to review the Service, lead technical service overview presenting statistics and responding to questions as required, present key findings and recommendations for service improvements. Work with our customers to identify opportunities for continual service improvement Essential Skills Cisco networking routing and switching (Nexus/Catalyst) platforms, & technologies. Excellent troubleshooting skills and a methodical thinker to identify root cause and resolve complex issues. Thorough understanding of the OSI model and TCP/IP. Routing Protocols, BGP, OSPF, RIP, EIGRP. Ethernet, VLANs, Port Aggregation (EtherChannel, LACP, VPC etc), 802.1Q Trunking. Excellent verbal and written communication skills. Desireable Skills Knowledge & experience in one or more of the following: NOC/SOC experience (2nd/3rd line). Cisco ACI, Hyperflex & UCS platforms. Cisco Firepower and or ASA. Cisco ISE. BGP EVPN VXLAN. IPSec/SSL VPNs. Packet level analysis utilising packet analysers eg Wireshark. Juniper Routing & Switching platforms & technologies. Awareness of ITIL. If you're interested in the above and would like to learn more, apply or reach out to (see below)
02/07/2024
Full time
Network Support Engineer - Active DV Location : Farnborough (Occasional travel to Reading, expensed) Clearance : Active MOD DV (Sole British National) Salary : £50,000 + £60,000 + Company Performance Bonus + Benefits Type: Full time on-site with existing team This is an opportunity to join an exciting SME in the UK Secure Sector, they are looking to add a Network Support Engineer to join one of their technical teams. The role: As a Network Support Engineer, you will provide support for Cisco network routing, switching and data centre fabric products and services (both hardware and software) and the technologies used to InterconnecT network devices and end systems/hosts. You will collaborate internally and externally with customers, vendors & 3rd parties to troubleshoot & debug issues with customer networks. You will require analytical skills and technical knowledge to solve complex product and network problems. Effectively utilise lab setups to recreate and solve problems and support various customers and their networks. Responsibilities: Provide a point of contact and a prioritisation service for network incidents based on severity guidelines. Provide onsite and remote technical support utilising customer internal/external communications. Full technical case management for all incidents and queries associated with customer network infrastructure and technologies. Management of all related support cases through to successful conclusion. For network incidents that are unable to be resolved, engage with vendors on behalf of customers and lead technical liaison between the vendor and the customers, facilitating the capture of relevant information, analysis and remediation until resolution of the case. Logging and dealing with customer technical queries with vendor technologies, successfully addressing or routing to the appropriate vendor SME resources. Work with customer & third parties as required to resolve any incidents escalated to vendor TAC Support by customers. Work with customer, vendors and third parties as required in a lab environment to reproduce any issues observed in production networks to resolve such issues. Preparing customer data which is being sent out of the customer location and providing the prepared data to the customer to approve before the data leaves the customer site. In critical escalation situations, act as a point of contact and technical co-ordination between vendor resources and Business Units and produce any reports as required. Configuration and troubleshooting of technical issues logged with vendor (where possible). Review and issue as agreed with Customers Field Notices, PSIRTS, EOx and Bugs. Work with customers/other third parties as required to assist with the resolution or mitigation of vulnerabilities. Attend monthly meetings (both internal and customer, vendor facing) with the customer to review the Service, lead technical service overview presenting statistics and responding to questions as required, present key findings and recommendations for service improvements. Work with our customers to identify opportunities for continual service improvement Essential Skills Cisco networking routing and switching (Nexus/Catalyst) platforms, & technologies. Excellent troubleshooting skills and a methodical thinker to identify root cause and resolve complex issues. Thorough understanding of the OSI model and TCP/IP. Routing Protocols, BGP, OSPF, RIP, EIGRP. Ethernet, VLANs, Port Aggregation (EtherChannel, LACP, VPC etc), 802.1Q Trunking. Excellent verbal and written communication skills. Desireable Skills Knowledge & experience in one or more of the following: NOC/SOC experience (2nd/3rd line). Cisco ACI, Hyperflex & UCS platforms. Cisco Firepower and or ASA. Cisco ISE. BGP EVPN VXLAN. IPSec/SSL VPNs. Packet level analysis utilising packet analysers eg Wireshark. Juniper Routing & Switching platforms & technologies. Awareness of ITIL. If you're interested in the above and would like to learn more, apply or reach out to (see below)
I am currently working with a IT Consultancy specialising in IT support, This role is with a Secure client and will Require SC Clearance Pay: £24.18ph (inside/umbrella) Full time onsite in Liverpool 18 month contract Job Description: EUC support engineers carrying out 2nd line hardware/software support from user tickets as they are raised. Windows environment. Based on-site in Liverpool. SC Clearance required. - Please do not apply if you do not hold active SC Clearance
01/07/2024
Contractor
I am currently working with a IT Consultancy specialising in IT support, This role is with a Secure client and will Require SC Clearance Pay: £24.18ph (inside/umbrella) Full time onsite in Liverpool 18 month contract Job Description: EUC support engineers carrying out 2nd line hardware/software support from user tickets as they are raised. Windows environment. Based on-site in Liverpool. SC Clearance required. - Please do not apply if you do not hold active SC Clearance
We are recruiting for a SC Cleared 3rd Line Support Engineer based in Liverpool on contract working for a leading IT Security Service Provider. Job Description: EUC support engineers carrying out 2nd/3rd line hardware/software support from user tickets as they are raised. Windows environment. Based on-site in Liverpool. SC Clearance required.
01/07/2024
Contractor
We are recruiting for a SC Cleared 3rd Line Support Engineer based in Liverpool on contract working for a leading IT Security Service Provider. Job Description: EUC support engineers carrying out 2nd/3rd line hardware/software support from user tickets as they are raised. Windows environment. Based on-site in Liverpool. SC Clearance required.
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
01/07/2024
Full time
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits