Hi, One of my clients in Brussels, Belgium is urgently hiring for an IT Management Support Coordinator . This is a fantastic opportunity to dive into a challenging role, offering both personal and professional growth. Please send a copy of your CV if you would like to apply. Job Description: Title: IT Management Support Coordinator Location: Brussels, Belgium Duration: 12 months freelance contract Work Mode: Hybrid (3 days per week onsite and 2 days remote) Languages: English and a perfect command of French or Dutch and a good knowledge of the other language Must have: Demonstrable experience in a supporting or coordinating role within an IT environment Demonstrable experience with ITIL processes and project management support Proven experience using tools such as Microsoft Office, Omnitracker, Planview, Jira or similar systems Recognized skills in IT infrastructure (Virtualization, Storage, Cloud, etc.) Master/University diploma You have a perfect command of French or Dutch and a good knowledge of the other language Fluent in technical English. As IT Management Support Coordinator, you support IT Infrastructure Management with the daily administration and ensure the smooth execution of internal processes. You act as the connecting link between management and the project team, ensuring effective communication, overview and coordination. In this role, you work closely with the IT Infrastructure Unit Manager and the Project Portfolio Manager. With your organizational skills and proactive approach, you contribute to an efficient IT Infrastructure environment and successful realization of projects. As IT management support coordinator, you assist in the management of the IT infrastructure in the daily administration and ensure the good execution of internal processes. You establish a link between the project management and the team, ensuring communication, a view of the ensemble and effective coordination. This is a matter of collaboration and collaboration regarding the unit "Infrastructure information" and the design of the project portfolio. Thanks for your organizational skills and proactive approach, you will contribute to the efficiency of the information infrastructure environment and the implementation of the projects. Core Responsibilities Administrative Support . Manage day-to-day administrative tasks within IT Infrastructure Management. . Prepare and maintain documentation, such as Minutes of the Meeting (MOM), reports and presentations. . Support IT budget management and invoicing and purchasing processes. Coordination of Internal Processes . Ensure structured and efficient execution of Project and Portfolio Management processes. . Identify and resolve bottlenecks in Project and Portfolio workflows within the IT department. Linking Line between Management and Project Teams . Act as a point of contact between IT Infrastructure Management and the project team. . Monitor project progress and deadlines and provide management with regular status updates. . Coordinating communication between the project team and other departments. . Support in preparing schedules, roadmaps, and progress reports. . Assist in the planning and allocation of resources to various projects. Organization and Planning . Plan and organize team meetings, technical sessions, and management workshops. . Preparing meeting documents, taking minutes of meetings, and following up on action points. . Assist in the implementation of new management tools and processes.
07/01/2025
Contractor
Hi, One of my clients in Brussels, Belgium is urgently hiring for an IT Management Support Coordinator . This is a fantastic opportunity to dive into a challenging role, offering both personal and professional growth. Please send a copy of your CV if you would like to apply. Job Description: Title: IT Management Support Coordinator Location: Brussels, Belgium Duration: 12 months freelance contract Work Mode: Hybrid (3 days per week onsite and 2 days remote) Languages: English and a perfect command of French or Dutch and a good knowledge of the other language Must have: Demonstrable experience in a supporting or coordinating role within an IT environment Demonstrable experience with ITIL processes and project management support Proven experience using tools such as Microsoft Office, Omnitracker, Planview, Jira or similar systems Recognized skills in IT infrastructure (Virtualization, Storage, Cloud, etc.) Master/University diploma You have a perfect command of French or Dutch and a good knowledge of the other language Fluent in technical English. As IT Management Support Coordinator, you support IT Infrastructure Management with the daily administration and ensure the smooth execution of internal processes. You act as the connecting link between management and the project team, ensuring effective communication, overview and coordination. In this role, you work closely with the IT Infrastructure Unit Manager and the Project Portfolio Manager. With your organizational skills and proactive approach, you contribute to an efficient IT Infrastructure environment and successful realization of projects. As IT management support coordinator, you assist in the management of the IT infrastructure in the daily administration and ensure the good execution of internal processes. You establish a link between the project management and the team, ensuring communication, a view of the ensemble and effective coordination. This is a matter of collaboration and collaboration regarding the unit "Infrastructure information" and the design of the project portfolio. Thanks for your organizational skills and proactive approach, you will contribute to the efficiency of the information infrastructure environment and the implementation of the projects. Core Responsibilities Administrative Support . Manage day-to-day administrative tasks within IT Infrastructure Management. . Prepare and maintain documentation, such as Minutes of the Meeting (MOM), reports and presentations. . Support IT budget management and invoicing and purchasing processes. Coordination of Internal Processes . Ensure structured and efficient execution of Project and Portfolio Management processes. . Identify and resolve bottlenecks in Project and Portfolio workflows within the IT department. Linking Line between Management and Project Teams . Act as a point of contact between IT Infrastructure Management and the project team. . Monitor project progress and deadlines and provide management with regular status updates. . Coordinating communication between the project team and other departments. . Support in preparing schedules, roadmaps, and progress reports. . Assist in the planning and allocation of resources to various projects. Organization and Planning . Plan and organize team meetings, technical sessions, and management workshops. . Preparing meeting documents, taking minutes of meetings, and following up on action points. . Assist in the implementation of new management tools and processes.
NO SPONSORSHIP Associate Principal, Release Engineering Coordinator - ServiceNow Atlassian SALARY: $138k-$170k base + 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a release coordinator, release process, release management. You will manage the end-to-end release process. You will have 7 year release and change management, project management, SDLC Agile, delivery experience with ServiceNow Atlassian Jira Confluence Source code tools. o: The Release Coordinator will work closely and collaboratively with Development, QA, Technical and Business teams to lead a sustainable release process. They will own the release management life cycle, including but not limited to understanding individual and team specific release requirements, ensuring streamlined releases result in cadenced, organized, and successful outcomes. Where necessary the Release Coordinator will coordinate releases across multiple environments and ensure they remain in sync. Drive the establishment, documentation, and maintenance of release management processes and procedures Manage the end-to-end release process Schedule releases and maintain the release calendar Work with technical and business teams to prioritize and scope scheduled releases. Manage risks and resolves issues that affect release scope, schedule and quality Conduct Release Meetings Qualifications: 7+ years of previous release, change and/or project management experience Working knowledge of the Software Development Life Cycle (SDLC) and Agile delivery methods Strong collaboration and partnership skills to work with Development, infrastructure, operations and business teams. Experience working in an Agile environment Excellent troubleshooting skills Technical Skills: Experience with Microsoft Office desktop tools (Project, Word, Excel), Experience with Service Now Experience with Atlassian tools (JIRA, Confluence) Experience with source control tools such as GIT, Harness, Jenkins, Docker Education and/or Experience: Bachelor's degree, preferably in a technical discipline (Computer Science, Engineering, etc.), or equivalent combination of education and experience required Project management experience leading small to large projects and development of project plans. Experience in the financial industry a plus.
06/01/2025
Full time
NO SPONSORSHIP Associate Principal, Release Engineering Coordinator - ServiceNow Atlassian SALARY: $138k-$170k base + 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a release coordinator, release process, release management. You will manage the end-to-end release process. You will have 7 year release and change management, project management, SDLC Agile, delivery experience with ServiceNow Atlassian Jira Confluence Source code tools. o: The Release Coordinator will work closely and collaboratively with Development, QA, Technical and Business teams to lead a sustainable release process. They will own the release management life cycle, including but not limited to understanding individual and team specific release requirements, ensuring streamlined releases result in cadenced, organized, and successful outcomes. Where necessary the Release Coordinator will coordinate releases across multiple environments and ensure they remain in sync. Drive the establishment, documentation, and maintenance of release management processes and procedures Manage the end-to-end release process Schedule releases and maintain the release calendar Work with technical and business teams to prioritize and scope scheduled releases. Manage risks and resolves issues that affect release scope, schedule and quality Conduct Release Meetings Qualifications: 7+ years of previous release, change and/or project management experience Working knowledge of the Software Development Life Cycle (SDLC) and Agile delivery methods Strong collaboration and partnership skills to work with Development, infrastructure, operations and business teams. Experience working in an Agile environment Excellent troubleshooting skills Technical Skills: Experience with Microsoft Office desktop tools (Project, Word, Excel), Experience with Service Now Experience with Atlassian tools (JIRA, Confluence) Experience with source control tools such as GIT, Harness, Jenkins, Docker Education and/or Experience: Bachelor's degree, preferably in a technical discipline (Computer Science, Engineering, etc.), or equivalent combination of education and experience required Project management experience leading small to large projects and development of project plans. Experience in the financial industry a plus.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Operational Readiness Coordinator. Candidate will work closely and collaboratively with Development, Technical and Business teams to lead sustainable change processes. Candidate will be collecting and analysing planned changes for risk and impact across the technology and business domains. This person also reviews the evidence and acceptance criterion collected as part of the release workflow and attests to its completeness. Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Qualifications: 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment Ability to work with a team, ensuring team efficiency Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint). Requires a broad knowledge of ServiceNow Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management.
06/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Operational Readiness Coordinator. Candidate will work closely and collaboratively with Development, Technical and Business teams to lead sustainable change processes. Candidate will be collecting and analysing planned changes for risk and impact across the technology and business domains. This person also reviews the evidence and acceptance criterion collected as part of the release workflow and attests to its completeness. Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Qualifications: 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment Ability to work with a team, ensuring team efficiency Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint). Requires a broad knowledge of ServiceNow Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Operational Readiness Coordinator. This company is looking for a candidate who has 7+ years of release/change management and project management experience. This coordinator will need broad knowledge of ServiceNow and able to confirm documentation, monitors, runbooks, and NFRs are operationally sound. Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Qualifications: Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management. 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint). Requires a broad knowledge of ServiceNow
06/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Operational Readiness Coordinator. This company is looking for a candidate who has 7+ years of release/change management and project management experience. This coordinator will need broad knowledge of ServiceNow and able to confirm documentation, monitors, runbooks, and NFRs are operationally sound. Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Qualifications: Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management. 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint). Requires a broad knowledge of ServiceNow
Job Title: Executive Communications Coordinator Contract: Six months (possibility for extension) Location: London (Hybrid) The client is completely transforming their business and building their future on smoke-free products that offer a better choice than continued smoking. Ultimately, their goal is to stop selling cigarettes for good and as soon as possible. With significant change comes immense opportunity. Wherever someone joins the team, they will enjoy the freedom to dream up and deliver innovative, brighter solutions, along with the space to move their career forward in countless directions. It's an exciting, ever-evolving environment - perfect for those who are driven, disruptive, and dynamic. For individuals comfortable with ambiguity and excited by the challenge of shaping things from the ground up, this is the place to be. There's also endless room for development, allowing employees to progress their careers as quickly as they help build a smoke-free future. The Role Social media has a vital role to play in helping to communicate a clear and engaging vision for a smoke-free future. With this in mind, we are currently looking for a coordinator to support the team with executive communications, including engaging and publishing across accounts. You will be responsible for supporting the social media team by delivering successful communications across executive accounts, particularly LinkedIn. You will join the in-house agency function, based at our regional hub in London and work closely with the Global Social Media and Corporate Communications team to ensure the content shared is aligned with the wider business while sharing our smoke-free journey in creative ways to new audiences. The candidate should have strong copywriting skills and social media expertise to ensure our content is engaging, personable and reflective of our executives' tone of voice. What you will be responsible for: Planning and scheduling posts to maintain a consistent and timely presence on social media platforms. Monitor social media engagement and report metrics to assess the effectiveness of campaigns. Engage with followers, respond to comments and messages, and foster a sense of community. Stay updated on social media trends and best practices to keep the executive's profiles current and engaging. Handle any negative feedback or crises on social media promptly and professionally. Work with other departments to coordinate social media efforts and ensure a unified communication approach. Who you are: Experience Experience with social media and understanding of the role it plays in corporate communications. Experience working with multiple stakeholders. Expert knowledge of Sprinklr. Insight and data driven. Strong English copywriting, editing, and proofreading skills with experience writing for different types of audiences and subject matters. Team player, as well as capable of working independently at pace. Used to dealing with ambiguity and has the agile mindset to accept projects and plans will adapt as they develop. 2-5 years' experience in corporate roles. Flexible and willing to work occasional late nights or weekends, where needed.
03/01/2025
Contractor
Job Title: Executive Communications Coordinator Contract: Six months (possibility for extension) Location: London (Hybrid) The client is completely transforming their business and building their future on smoke-free products that offer a better choice than continued smoking. Ultimately, their goal is to stop selling cigarettes for good and as soon as possible. With significant change comes immense opportunity. Wherever someone joins the team, they will enjoy the freedom to dream up and deliver innovative, brighter solutions, along with the space to move their career forward in countless directions. It's an exciting, ever-evolving environment - perfect for those who are driven, disruptive, and dynamic. For individuals comfortable with ambiguity and excited by the challenge of shaping things from the ground up, this is the place to be. There's also endless room for development, allowing employees to progress their careers as quickly as they help build a smoke-free future. The Role Social media has a vital role to play in helping to communicate a clear and engaging vision for a smoke-free future. With this in mind, we are currently looking for a coordinator to support the team with executive communications, including engaging and publishing across accounts. You will be responsible for supporting the social media team by delivering successful communications across executive accounts, particularly LinkedIn. You will join the in-house agency function, based at our regional hub in London and work closely with the Global Social Media and Corporate Communications team to ensure the content shared is aligned with the wider business while sharing our smoke-free journey in creative ways to new audiences. The candidate should have strong copywriting skills and social media expertise to ensure our content is engaging, personable and reflective of our executives' tone of voice. What you will be responsible for: Planning and scheduling posts to maintain a consistent and timely presence on social media platforms. Monitor social media engagement and report metrics to assess the effectiveness of campaigns. Engage with followers, respond to comments and messages, and foster a sense of community. Stay updated on social media trends and best practices to keep the executive's profiles current and engaging. Handle any negative feedback or crises on social media promptly and professionally. Work with other departments to coordinate social media efforts and ensure a unified communication approach. Who you are: Experience Experience with social media and understanding of the role it plays in corporate communications. Experience working with multiple stakeholders. Expert knowledge of Sprinklr. Insight and data driven. Strong English copywriting, editing, and proofreading skills with experience writing for different types of audiences and subject matters. Team player, as well as capable of working independently at pace. Used to dealing with ambiguity and has the agile mindset to accept projects and plans will adapt as they develop. 2-5 years' experience in corporate roles. Flexible and willing to work occasional late nights or weekends, where needed.
Senior Operational Readiness Coordinator Salary: Open Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) 6+ years of experience and knowledge of change management principles, methodologies and tools. Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment Requires a broad knowledge of ServiceNow Responsibilities Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption
02/01/2025
Full time
Senior Operational Readiness Coordinator Salary: Open Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) 6+ years of experience and knowledge of change management principles, methodologies and tools. Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment Requires a broad knowledge of ServiceNow Responsibilities Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption
NO SPONSORSHIP Associate Principal, Operational Readiness - Change Management SALARY: $138k-$170k base + 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for an Operational Readiness Coordinator with 7 years release and change management and project management. You will have a broad knowledge of ServiceNow, confirms documentation monitors runbooks and NFRs Non-functional requirements impact analyses assess change readiness stay current on trends and regulations to ensure effectiveness and compliance The Associate Principal, Operational Readiness Coordinator, will work closely and collaboratively with Development, Technical and Business teams to lead sustainable change processes. The primary responsibility will be collecting and analysing planned changes for risk and impact across the technology and business domains. This person also reviews the evidence and acceptance criterion collected as part of the release workflow and attests to its completeness. Primary Duties and Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Other job-related duties as assigned. Qualifications: 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment Ability to work with a team, ensuring team efficiency Requires a broad knowledge of ServiceNow Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management.
02/01/2025
Full time
NO SPONSORSHIP Associate Principal, Operational Readiness - Change Management SALARY: $138k-$170k base + 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for an Operational Readiness Coordinator with 7 years release and change management and project management. You will have a broad knowledge of ServiceNow, confirms documentation monitors runbooks and NFRs Non-functional requirements impact analyses assess change readiness stay current on trends and regulations to ensure effectiveness and compliance The Associate Principal, Operational Readiness Coordinator, will work closely and collaboratively with Development, Technical and Business teams to lead sustainable change processes. The primary responsibility will be collecting and analysing planned changes for risk and impact across the technology and business domains. This person also reviews the evidence and acceptance criterion collected as part of the release workflow and attests to its completeness. Primary Duties and Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Other job-related duties as assigned. Qualifications: 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment Ability to work with a team, ensuring team efficiency Requires a broad knowledge of ServiceNow Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Operational Readiness Coordinator. Candidate will work closely and collaboratively with Development, Technical and Business teams to lead sustainable change processes. Candidate will be collecting and analysing planned changes for risk and impact across the technology and business domains. This person also reviews the evidence and acceptance criterion collected as part of the release workflow and attests to its completeness. Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Qualifications: 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment Ability to work with a team, ensuring team efficiency Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint). Requires a broad knowledge of ServiceNow Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management.
16/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Operational Readiness Coordinator. Candidate will work closely and collaboratively with Development, Technical and Business teams to lead sustainable change processes. Candidate will be collecting and analysing planned changes for risk and impact across the technology and business domains. This person also reviews the evidence and acceptance criterion collected as part of the release workflow and attests to its completeness. Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Qualifications: 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment Ability to work with a team, ensuring team efficiency Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint). Requires a broad knowledge of ServiceNow Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management.
NO SPONSORSHIP Associate Principal, Release Engineering Coordinator - ServiceNow Atlassian SALARY: $138k-$170k base + 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a release coordinator, release process, release management. You will manage the end-to-end release process. You will have 7 year release and change management, project management, SDLC Agile, delivery experience with ServiceNow Atlassian Jira Confluence Source code tools. o: The Release Coordinator will work closely and collaboratively with Development, QA, Technical and Business teams to lead a sustainable release process. They will own the release management life cycle, including but not limited to understanding individual and team specific release requirements, ensuring streamlined releases result in cadenced, organized, and successful outcomes. Where necessary the Release Coordinator will coordinate releases across multiple environments and ensure they remain in sync. Drive the establishment, documentation, and maintenance of release management processes and procedures Manage the end-to-end release process Schedule releases and maintain the release calendar Work with technical and business teams to prioritize and scope scheduled releases. Manage risks and resolves issues that affect release scope, schedule and quality Conduct Release Meetings Qualifications: 7+ years of previous release, change and/or project management experience Working knowledge of the Software Development Life Cycle (SDLC) and Agile delivery methods Strong collaboration and partnership skills to work with Development, infrastructure, operations and business teams. Experience working in an Agile environment Excellent troubleshooting skills Technical Skills: Experience with Microsoft Office desktop tools (Project, Word, Excel), Experience with Service Now Experience with Atlassian tools (JIRA, Confluence) Experience with source control tools such as GIT, Harness, Jenkins, Docker Education and/or Experience: Bachelor's degree, preferably in a technical discipline (Computer Science, Engineering, etc.), or equivalent combination of education and experience required Project management experience leading small to large projects and development of project plans. Experience in the financial industry a plus.
16/12/2024
Full time
NO SPONSORSHIP Associate Principal, Release Engineering Coordinator - ServiceNow Atlassian SALARY: $138k-$170k base + 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a release coordinator, release process, release management. You will manage the end-to-end release process. You will have 7 year release and change management, project management, SDLC Agile, delivery experience with ServiceNow Atlassian Jira Confluence Source code tools. o: The Release Coordinator will work closely and collaboratively with Development, QA, Technical and Business teams to lead a sustainable release process. They will own the release management life cycle, including but not limited to understanding individual and team specific release requirements, ensuring streamlined releases result in cadenced, organized, and successful outcomes. Where necessary the Release Coordinator will coordinate releases across multiple environments and ensure they remain in sync. Drive the establishment, documentation, and maintenance of release management processes and procedures Manage the end-to-end release process Schedule releases and maintain the release calendar Work with technical and business teams to prioritize and scope scheduled releases. Manage risks and resolves issues that affect release scope, schedule and quality Conduct Release Meetings Qualifications: 7+ years of previous release, change and/or project management experience Working knowledge of the Software Development Life Cycle (SDLC) and Agile delivery methods Strong collaboration and partnership skills to work with Development, infrastructure, operations and business teams. Experience working in an Agile environment Excellent troubleshooting skills Technical Skills: Experience with Microsoft Office desktop tools (Project, Word, Excel), Experience with Service Now Experience with Atlassian tools (JIRA, Confluence) Experience with source control tools such as GIT, Harness, Jenkins, Docker Education and/or Experience: Bachelor's degree, preferably in a technical discipline (Computer Science, Engineering, etc.), or equivalent combination of education and experience required Project management experience leading small to large projects and development of project plans. Experience in the financial industry a plus.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Operational Readiness Coordinator. This company is looking for a candidate who has 7+ years of release/change management and project management experience. This coordinator will need broad knowledge of ServiceNow and able to confirm documentation, monitors, runbooks, and NFRs are operationally sound. Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Qualifications: Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management. 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint). Requires a broad knowledge of ServiceNow
16/12/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Operational Readiness Coordinator. This company is looking for a candidate who has 7+ years of release/change management and project management experience. This coordinator will need broad knowledge of ServiceNow and able to confirm documentation, monitors, runbooks, and NFRs are operationally sound. Responsibilities: Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support the delivery and management of communications. Confirm documentation, monitors, runbooks, and NFRs are operationally sound. Review release gate acceptance criteria for movement of releases between stages Conduct impact analyses, assess change readiness and identify key stakeholders. Provide input, document requirements and support the design and delivery of training programs. Track and report issues Support change management at the organizational level Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption Continually work towards making improvements in the change process Stay current on trends and regulations to ensure effectiveness and compliance Qualifications: Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. Eight or more years of experience in change management. 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred) Experience and knowledge of change management principles, methodologies and tools. Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint). Requires a broad knowledge of ServiceNow
