11 jobs found

IT Service Desk Technician Hourly Rate: £11.91 Location: Plymouth, Devon Job Type: Temporary to Permanent - initially 12 weeks Join a leading company recognised in the Sunday Times Top Track 100 as an IT Service Desk Technician. Based in Plymouth, you will be an integral part of a dynamic Incident team, dedicated to providing professional, timely, and courteous support by resolving computer software/hardware issues for our end users. Day-to-day of the role: Provide comprehensive IT support service to end customers within a retail environment. Receive, log, monitor, and respond promptly to Service Requests across three communication channels. Escalate complex and high-priority Service Records to both internal and external teams in line with agreed processes. Offer technical support on hardware, software, and data networks. Assess technical errors and determine a resolution process around till peripherals, such as Till Printers, Scanners, PEDs. Follow up on issue resolution via communication with Front End customers. Serve as a customer-centric interface for users of IT systems and external parties where applicable. Perform other ad-hoc duties as assigned by the IT Service Desk Team Leader and other senior members of staff within IT as required. Stay updated with new technologies that may be implemented by the business to maintain expert knowledge and uphold the ability to provide support. Required Skills & Qualifications: Experience working in an IT support provision. Previous experience in a customer-facing role. Basic knowledge of troubleshooting network infrastructure issues (WAN, LAN, etc.). Good understanding of overall technology concepts and terminology. Demonstrable analytical approach to problem-solving. Excellent written and verbal communication skills. Good working knowledge of current Windows PC operating systems, Windows File Server environments, and current data communications methodology. To apply for this IT Service Desk Technician position, please submit your CV detailing your relevant experience.

2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an established IT Services business with hybrid remote working available following successful completion of your probation period. Benefits: £28-36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more! Key skills, experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. Experience with IT Managed Services (MSP) outsourced companies preferred. Full UK Driving Licence and own transport. Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DCHP, Routers, Switches, VPN configuration, Firewalls, SharePoint, Azure AD.

An IT 3rd Line Technician (Senior 2nd Line Engineer) is required for our client based in Manchester. This role is 5 days per week on site, with the main base being in Openshaw but travel required to other sites around Manchester based on demand. Therefore, please only apply if you are local to Manchester and able to work full time on site. Our client is looking for an experienced candidate with experience within a service desk environment, preferably within the education sector (although not essential). The ideal candidate would be a reliable and trusted escalation point within the service desk, able to support and mentor less experienced 2nd line technicians when required. Key accountabilities * Providing in-depth technical support and advice or the Service Desk, managing customer requests from initial contact to resolution * To participate in the installation, configuration, upgrade, security and maintenance of computers, peripheral equipment, software and IT infrastructure (network, Switches, server support etc.) * To deliver proactive system maintenance to ensure system availability according to agreed Service Times * To act as local onsite technician for specific sites and locations who is responsible for the speedy diagnosis and resolution of IT faults * To resolve IT incidents in accordance with agreed support processes and ensure all incident records are updated in the IT Service Desk system * To fulfil service requests and ensure all follow up actions are updated in Service Desk system * To contribute and maintain technical and procedural documentation related to sites and locations under your direct responsibility * To assist on IT projects and innovations (including testing new technology) * To participate in IT system design and architecture * Diagnose and resolve all hardware/software, desk top & telecoms problems within the agreed SLA's * Responsible for ensuring all complex daily task/checks are complete Essential * Proven desktop support experience * Experience in a networking, design and implementation * Knowledge of ISO Standards (ISO27001) * Strong diagnostic and problem-solving skills in: hardware, software and networking incidents and a proactive approach linked to the appropriate skill and knowledge to effect timely repairs * Provable experience and support skills in Windows server, Windows 10 and Mac OS X. * Remote software distribution system (Windows Deployment Server or equivalent). * Active Directory, Group Policy, VMware and general administration skills. * Assigning rights and determining inherited rights to accounts. * Supporting a large number of customers within a customer service orientated environment. Desirable * Microsoft Certified Systems Associate (MCSA) Windows 10, Office 365 * CompTIA Network+ * HP AIS Network Infrastructure * VMware Certified Professional - Desktop & Mobility or Apple Certified Support Professional * Microsoft System Centre Configuration Manager * VMware vSphere * Veeam Backup & Recovery

Business Development Manager Location: Norway or UK Ideally (Role is fully remote) Salary: Up to 1,100,00kr (dependent on experience) based on 75% basic and 25% OTE Permanent Job Description I am working with one of the world's leading and most well-known manufacturing brands. My client has a fantastic track record and reputation for innovation and quality with a real commitment to exploring and encouraging creativity. Their commitment to quality, commitment to innovation and employee centric approach make them an excellent company to work with and their reputation as an employer is every bit as strong as their reputation as a manufacturing company. They are now looking for a Business Development Manager to join their in a EMEA Role where the major focus is on the Nordic region, Norway in particular. This is an exciting opportunity to join the business and work with clients in the oil and gas industries. As a Business Development Manager you will have an impact by: Manage all Ceramic Sand Screen (CSS) accounts in the North Sea (UK, Norway, EU) and as agreed in EMEA. Interface with Marketing Organisation to nurture leads and collaborate on marketing operations Be a member of the EMEA CSS Value Creation Team to drive CSS growth and market technology acceptance Support growth strategy and tactics formulation and tasks Provide Oil & Gas Completion situational awareness to R&D and Application Engineering Skills & Expertise Previous experience working for an Oilfield Service Company in lower/sand control completion applications preferably having been client facing. ie account manager, application engineer, field engineer Previous experience working for an Energy Operator in lower/sand control completion design. ie lower completions engineer Preferably having completed industry graduate or technician training programme Clients with relevant Oil and Gas experience but not in sand control will be considered if candidate has proven capability to become competent in new disciplines quickly Candidate must display critical thinking and problem-solving skills evidenced by previous successful outcome of strategy and tactics developed by the candidate or is able to demonstrate an aptitude for these capabilities Please note that this is a Nationwide, field based covering the whole of the UK. Proven experience of networking and managing customers based in Norway Fluent in English language both verbal and written Job Location Candidates who are located in Norway is strongly preferred UK and other Nordic based candidates will be considered with proven experience of operating within the North Sea/Norwegian Oil & Gas markets Work your way eligible with either Hybrid/Remote/Home based/Office based - all fully supported May include up to 10% domestic/international travel ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Electronics Repair Technician - Norwich - Up to £33k Lynx is representing a global leader in precision test and measurement equipment, seeking a skilled Electronics Repair Technician to join their growing team in Norwich. This is an excellent opportunity to work with cutting-edge technology in a supportive environment focused on innovation and quality. Responsibilities: Perform component-level diagnosis and repair of complex electronic instruments Conduct PCB testing and calibration procedures Maintain strict quality standards and documentation Contribute to continuous improvement initiatives Support and train team members as needed Requirements: Proven electronics repair experience at component level Strong practical knowledge of test equipment (oscilloscopes, DMMs, signal generators) Excellent PCB soldering skills (SMD/BGA experience) Demonstrated quality focus and attention to detail HNC/HND in Electronics or equivalent hands-on experience RF experience beneficial but not essential Offer: Competitive salary up to £33k depending on experience Comprehensive private healthcare and dental cover 5% matched pension contribution 25 days holiday plus bank holidays Life insurance at 4x annual salary Regular company social events Supportive and innovative work environment This is an excellent opportunity to join a respected global organisation with genuine career progression opportunities. The successful candidate will work with a skilled team delivering world-class electronic test equipment. Please apply now for immediate consideration!

Maintenance Section Manager (Microelectronics) - Implant/Metal Marin, Switzerland Permanent position Fluent English & French Company Our client is one of the most innovative semiconductor companies, developing and manufacturing the world's leading technology platforms across everything ultra-low power, from low-power wireless to RFID, MCUs, sensor interfaces, energy harvesting and custom ICs, displays and electronic modules. Their innovation and market leadership has been recognized through a number of industry awards, including the prestigious Frost & Sullivan "New product Innovation" award, and their Bluetooth low-energy ICs are found in several products awarded at CES this year. Mission Manage the Implant-Metal Maintenance group of machines, technicians, and services within the IC Front End Operations in order to deliver stable, predictable and improving performance of the machines whilst remaining within the boundaries of time, resources, and costs. Tasks and responsibilities Enhance the preventive (PM), predictive and curative maintenance of the equipment in terms of Safety, PM on Time, PM in Time, First Time Right, efficiency, Costs, MTBF, MTTR Perform regular equipment performance analysis through a PDCA methodology by identifying Key Characteristics in collaboration with the Process Team Oversee 8Ds and Task Forces when necessary with all the stakeholders Manage the technicians team in terms of safety, organization, staffing of the shifts, behaviour, team building in a positive social climate, Develop the skills in order to increase the know-how in a sustainable manner for each collaborator and also for the Maintenance Team Maintain and update documentation in the frame of the Quality System: procedures, checklists, standards and norms, information from equipment suppliers Ensure a clear and structured communication throughout the maintenance group and within the IC Front End organization Be proactive with the suppliers by tracking the actions and by conducting recurrent interviews in order to have a continuous support and efficiency for the interventions Track and Plan spare parts and service contracts costs Provide technical inputs on new equipment acquisitions and manage the start-up and integration in the IC Front End Operations Perform a technological watch through documentation, exhibitions in order to improve the efficiency of the Maintenance, and by the way, the performance of the Manufacturing Profile HES Engineering degree or equivalent Leadership/Management Training and Certification Minimum of 7 years of maintenance experience in Microelectronics , with a strong focus on the Implant and Metal areas At least 4 years in a managerial position Required skills Proven ability to lead teams and drive long-term performance improvements Strong analytical skills and a proactive approach to resolving issues Methodical and structured, capable of managing multiple projects simultaneously Proficiency in methodologies and tools such as 5S, 8D, FMEA Equipment, and FDC (Maestria) Excellent team collaboration skills and the ability to manage stress effectively Experience in dealing and collaborating with external suppliers Demonstrated experience in project management, with the ability to coordinate and meet project goals effectively

Electrical Technician - Data Centre London Onsite - 12 months We're looking for an experienced Electrical Technician to work in the Data Centre Operations team of a Global Big Four client. The role will be working with multiple teams, supporting a large business area focussing on electrical maintenance, onsite in London. You'll be responsible for managing vendors, maintaining infrastructure benchmarks and optimize data center operations. Responsibilities: Operate and maintain mechanical and electrical equipment Troubleshooting of facility and rack-level events Maintenance including: Filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Supporting the Data Centre Operations technicians Root cause analysis of equipment failures Daily operational readings of all mechanical and electrical equipment Manage building workflows and spare part inventory Respond to off hour emergency calls per on call rotation for any one of the region's sites The role will be hands on, with additional responsibilities for adhering to, and driving safety/security standards on workstreams for internal teams and external contractors. The role is onsite 5 days per week and will involve some on-call work.

Maintenance Engineer Location: Loughborough, On Site Salary: £35,000 £40,000 + Good Benefits! We're looking for a Maintenance Engineer to join our team and play a crucial role in ensuring our production equipment runs smoothly and efficiently. Key Responsibilities: Provide first-response support for equipment breakdowns and perform timely repairs. Maintain and calibrate equipment to meet validated specifications and safety standards. Set up and change over production equipment to support operational needs. Use technical skills to troubleshoot and solve equipment issues while adhering to GMP standards. Continuously develop your expertise and train team members to enhance overall departmental knowledge. Create and maintain accurate GMP documentation and support continuous improvement initiatives. What We're Looking For: Education: Formal Engineering Qualification (NVQ Level 3 or equivalent, C&G Technician, etc.). Experience: At least 3 years of relevant experience, preferably in an FMCG, GMP, Pharmaceutical, or regulated environment. Hands-on problem-solving skills and a commitment to safety, compliance, and reliability. A proactive approach to sharing knowledge and developing the skills of team members. Why Join Us? This is a fantastic opportunity to work in a fast-paced, regulated environment where your skills will directly contribute to the success of the business. If you enjoy troubleshooting, improving processes, and mentoring others, we'd love to hear from you! Further information upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Maintenance Section Manager (Microelectronics) - Implant/Metal Marin, Switzerland Permanent position Fluent English & French Company Our client is one of the most innovative semiconductor companies, developing and manufacturing the world's leading technology platforms across everything ultra-low power, from low-power wireless to RFID, MCUs, sensor interfaces, energy harvesting and custom ICs, displays and electronic modules. Their innovation and market leadership has been recognized through a number of industry awards, including the prestigious Frost & Sullivan "New product Innovation" award, and their Bluetooth low-energy ICs are found in several products awarded at CES this year. Mission Manage the Implant-Metal Maintenance group of machines, technicians, and services within the IC Front End Operations in order to deliver stable, predictable and improving performance of the machines whilst remaining within the boundaries of time, resources, and costs. Tasks and responsibilities Enhance the preventive (PM), predictive and curative maintenance of the equipment in terms of Safety, PM on Time, PM in Time, First Time Right, efficiency, Costs, MTBF, MTTR Perform regular equipment performance analysis through a PDCA methodology by identifying Key Characteristics in collaboration with the Process Team Oversee 8Ds and Task Forces when necessary with all the stakeholders Manage the technicians team in terms of safety, organization, staffing of the shifts, behaviour, team building in a positive social climate, Develop the skills in order to increase the know-how in a sustainable manner for each collaborator and also for the Maintenance Team Maintain and update documentation in the frame of the Quality System: procedures, checklists, standards and norms, information from equipment suppliers Ensure a clear and structured communication throughout the maintenance group and within the IC Front End organization Be proactive with the suppliers by tracking the actions and by conducting recurrent interviews in order to have a continuous support and efficiency for the interventions Track and Plan spare parts and service contracts costs Provide technical inputs on new equipment acquisitions and manage the start-up and integration in the IC Front End Operations Perform a technological watch through documentation, exhibitions in order to improve the efficiency of the Maintenance, and by the way, the performance of the Manufacturing Profile HES Engineering degree or equivalent Leadership/Management Training and Certification Minimum of 7 years of maintenance experience in Microelectronics , with a strong focus on the Implant and Metal areas At least 4 years in a managerial position Required skills Proven ability to lead teams and drive long-term performance improvements Strong analytical skills and a proactive approach to resolving issues Methodical and structured, capable of managing multiple projects simultaneously Proficiency in methodologies and tools such as 5S, 8D, FMEA Equipment, and FDC (Maestria) Excellent team collaboration skills and the ability to manage stress effectively Experience in dealing and collaborating with external suppliers Demonstrated experience in project management, with the ability to coordinate and meet project goals effectively

Application Support Technician - SQL experience essential; Glasgow, G40; £25-30k + bonus, pension, hols etc Want to be part of a major digital transformation? We are seeking an enthusiastic, Application/Software/Database Support Technician (with SQL skills) to join the dynamic IT team of an established, successful Glasgow organisation. The Application Support Technician will play a key role in the support, maintenance & ongoing enhancement of business critical, database applications which are currently going through a major transformation. The Application Support Technician should be keen to utilise their own ideas in order to add additional functionality & further improve performance of the key applications. You will probably be an existing Application Support Technician or IT Support Analyst with a good knowledge of databases (eg SQL Server or Access) and will have gained strong trouble-shooting & problem-solving skills. You will also have proven experience writing database queries (eg SQL or Excel queries) for data analysis purposes and also have a keenness to learn database reporting tools such as Tableau, Power BI, SQL Scripting or similar in order to create dashboards etc. A strong communicator, you will liaise with colleagues including users to understand the needs (present & future) of the team & wider business and help to deliver these successfully. The friendly, enthusiastic team are based from a vibrant location near Glasgow (G40). Relocation package available. Salary dependent on experience but likely to be £25,000 to 30,000 + good bonus, pension, 29 days holiday, flexible working hours & a great work/life balance. Interested? Please apply ASAP with your CV and I will endeavour to respond within 3 working days. NB Mills Goodwin Talent Network is an employment agency and your details will not be passed to any of our clients without your prior approval. Application Support Technician - SQL query experience essential; Glasgow, G40; £25-30k + bonus, pension, hols etc