3 jobs found

Job Description: In this role, you will be reporting into the ServiceNow Product Owner. You will be responsible for designing, developing & implementing solutions on the ServiceNow platform, that align with our customers business strategies. You will collaborate with cross-functional teams to drive process improvements, enhance system efficiency & deliver high-quality service management solutions. Key Responsibilities Platform Development & Configuration: Design, develop & implement ServiceNow solutions, including customapplications, integrations & flows. Configure, support & maintain core applications such as; ITSM, ITOM, PA,CSM, SPM, CSDM, CMDB, Employee Centre & Integration Hub. Technical Leadership & Collaboration: Serve as a technical lead providing guidance & best practices. Collaborate with stakeholders to gather & analyse requirements, translating & documenting these into effective ServiceNow solutions. Work with cross-functional teams to ensure seamless integration & delivery of end-to-end solutions. Innovation & Continuous Improvement: Stay current with ServiceNow best practices & industry trends to promote innovation. Develop proof of concepts (POCs) for new ServiceNow features & capabilities. Lead cross team initiatives to drive innovation ideas & see these through to fruition (with the prospect to re-purpose these capabilities across other customers). System Administration & Support: Perform regular system & application maintenance, ensuring optimal performance & stability. Troubleshoot & resolve issues, providing timely & effective support to end- users. Conduct system audits (when required) & prepare comprehensive documentation. Training & Documentation: Create technical documentation, including design documents, process flows & user guides. Maintain ServiceNow specific technical documentation within ServiceNownnowledge base & customer systems (as appropriate) Train & support end-users on ServiceNow functionalities & best practices. Must Have Skills Able to commute to the central Leeds office. Minimum of 4 years of experience as a ServiceNow Developer, with at least 2 years in a senior or lead role developer role. Extensive experience with ServiceNow development, including Scripting (JavaScript, Glide). Strong understanding of ServiceNow modules such as; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Good understanding of ServiceNow out of the box architecture. Proven experience in developing & implementing innovative solutions on the ServiceNow platform, driving thought leadership. Excellent analytical & problem-solving skills, with a strong attention to detail. Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. ServiceNow Certified System Administrator (CSA). ITIL v4 qualified. Preferred Skills Experience with Agile/Scrum methodologies & tools. Good understanding of ServiceNow modules such as; ITOM, CSM & SPM. Good understanding of the Atlassian products, such as Jira & Confluence. Good understanding of authentication methods used within ServiceNow. Certified Implementation Specialist (CIS), or other relevant certifications.

ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.

Role Title: Senior Service Now Developer Location: Remote Rate: £600 per day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose Senior ServiceNow Developer role is responsible for configuring, developing & managing Cloud Governance Process on ServiceNow. Works closely with various stakeholders and Product owners within Global cloud services to understand business requirements and translate into technology solutions, ensuring customer expectations are met in a timely manner and aligned with technology standards. Role Overview The role is responsible for configuring, developing, and managing Cloud Governance Process on ServiceNow. The developer works closely with various stakeholders and product owners within Global Cloud Services to understand business requirements and translate them into technology solutions, ensuring customer expectations are met in a timely manner and aligned with technology standards. Key Responsibilities and Experience: The role is responsible for configuring, developing, and managing Cloud Governance Process on ServiceNow. The developer works closely with various stakeholders and product owners within Global Cloud Services to understand business requirements and translate them into technology solutions, ensuring customer expectations are met in a timely manner and aligned with technology standards. Responsibilities: . Building technical solutions on the ServiceNow platform based on project needs and process requirements. . Good understanding of the overall architecture of ServiceNow. . Translate business requirements into functional design. . Propose API-based solutions focused on usability and automation. . Expert in working on Service Portal and custom apps. . Provide technical insights on the capabilities and best practices of the ServiceNow platform. . Have some understanding of the "as is processes" and deliver toolset changes based on upcoming process changes. . Experience in end-to-end development activities for a specific enhancement or project as an individual contributor. . Work closely with BAs, architects, platform & testing team, and process teams. . Align to product roadmap to ensure strategic alignment. . Identifying areas of process and tooling improvement and provide necessary solutions. What We're Looking For: . Experience with ServiceNow web services and APIs, expertise in JavaScript, with working knowledge of Active Directory, LDAP, SSO, Workflow Configuration. . Knowledge of web applications, network protocols (SMTP, POP3), and working knowledge of relational databases. . Experience in AngularJS, HTML5, CSS3, Bootstrap, client-side and Server Side Scripting. . Experience with ServiceNow Portal, Integration Hub, developing complex widgets, pages, and client-side/Server Side Scripting. . Experience developing complex workflows and flow designers. . Experience developing reusable APIs, writing reusable scripts, and developing custom scoped applications. . Complex reporting and experience dealing with version upgrades. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!