Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
04/10/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
NO SPONSORSHIP Manager of Cyber Risk Event Management/Incident Response Salary: $230k to $250k plus 20% bonus Location: Remote except = NO Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico Looking for a Manager of Cyber Risk Event Management and Incident Response. You will be responsible for predicting detecting and responsible for responding to cyber risk event enterprise incident response. (must have gone through a true incident) recover from sophisticated threats security threat management automation machine learning and distributed threat programs micro-purple testing hypothesis based threat hunting MITRE ATT&CK frameworks 1 year of supervisory management will manage over 4 senior people and the vendor who manages 40 outsourced SOC people so vendor management over a SOC would be ideal Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team.
04/10/2024
Full time
NO SPONSORSHIP Manager of Cyber Risk Event Management/Incident Response Salary: $230k to $250k plus 20% bonus Location: Remote except = NO Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico Looking for a Manager of Cyber Risk Event Management and Incident Response. You will be responsible for predicting detecting and responsible for responding to cyber risk event enterprise incident response. (must have gone through a true incident) recover from sophisticated threats security threat management automation machine learning and distributed threat programs micro-purple testing hypothesis based threat hunting MITRE ATT&CK frameworks 1 year of supervisory management will manage over 4 senior people and the vendor who manages 40 outsourced SOC people so vendor management over a SOC would be ideal Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team.
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
04/10/2024
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
04/10/2024
Full time
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
Senior SOC Analyst (Sentinel/QRadar) Akkodis are currently working in partnership with a leading service provider to recruit an experienced SOC Analyst with expertise of Microsoft Sentinel and QRadar to join their growing security team during an exciting period of change. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As a Senior SOC Analyst you will be responsible for handing security incidents received/escalated for the Junior Analysts in the team. You will aid in triaging threat intelligence from multiple sources and add contextual information to the security incident, perform additional analysis and based on the business impact will recommend the response actions and escalation path. You will also have the opportunity to support the initial implementation of new security related Microsoft technologies, including Microsoft Sentinel, MDE, MDI and Defender for Cloud. The Responsibilities Oversee completion of day-to-day checklist(s), including log review, management report scheduling & running, alert analysis, and escalation follow up Remain current on cyber security trends and intelligence (open source and commercial) in order to guide the security analysis & identification capabilities of the CSOC team Provide oversight, guidance and mentoring to L2 & L3 analysts, and fulfil SOC Manager responsibilities in the absence of the SOC Manager Manage a number of analysts as part of a virtual team of L1 and L2 analysts, including objectives setting, performance management/reviews, training & development, and BAU activities including shift cover etc. Perform advanced event and incident analysis, including baseline establishment and trend analysis. Support on-call arrangements as part of a Rota, to support L1 Analysts working out of hours Support Major Incident Response activity, from a Protective Monitoring perspective, including supporting teams in identification, containment, and remediation of security related threat. Provide timely advice and guidance on the response action plans for events and incidents based on incident type and severity. Identify, create and implement improvements to procedures and processes, with the SOC Manager's approval. Identify opportunities for SOC and client SIEM platform configuration improvements, use case development, monitoring rule creation, tuning & optimisation Assist in architectural design to facilitate the onboarding of new information systems, including the assessment, parsing, onboarding of log sources, and use case and rule development. The Requirements Senior Cyber Security and security operations experience Experience in managing Microsoft Sentinel, including Lighthouse Experience of onboarding, tuning, reporting and configuring SIEM solutions Experience of threat intelligence Leadership and mentoring experience and skills Understanding of low-level concepts including operating systems and networking Commercial experience in Penetration Testing and/or Security Monitoring Understanding of networking and infrastructure design Active or ability to obtain SC clearance Knowledge/experience of DevOps would be hugely beneficial If you are looking for an exciting new challenge to join a leading SOC team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
04/10/2024
Full time
Senior SOC Analyst (Sentinel/QRadar) Akkodis are currently working in partnership with a leading service provider to recruit an experienced SOC Analyst with expertise of Microsoft Sentinel and QRadar to join their growing security team during an exciting period of change. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As a Senior SOC Analyst you will be responsible for handing security incidents received/escalated for the Junior Analysts in the team. You will aid in triaging threat intelligence from multiple sources and add contextual information to the security incident, perform additional analysis and based on the business impact will recommend the response actions and escalation path. You will also have the opportunity to support the initial implementation of new security related Microsoft technologies, including Microsoft Sentinel, MDE, MDI and Defender for Cloud. The Responsibilities Oversee completion of day-to-day checklist(s), including log review, management report scheduling & running, alert analysis, and escalation follow up Remain current on cyber security trends and intelligence (open source and commercial) in order to guide the security analysis & identification capabilities of the CSOC team Provide oversight, guidance and mentoring to L2 & L3 analysts, and fulfil SOC Manager responsibilities in the absence of the SOC Manager Manage a number of analysts as part of a virtual team of L1 and L2 analysts, including objectives setting, performance management/reviews, training & development, and BAU activities including shift cover etc. Perform advanced event and incident analysis, including baseline establishment and trend analysis. Support on-call arrangements as part of a Rota, to support L1 Analysts working out of hours Support Major Incident Response activity, from a Protective Monitoring perspective, including supporting teams in identification, containment, and remediation of security related threat. Provide timely advice and guidance on the response action plans for events and incidents based on incident type and severity. Identify, create and implement improvements to procedures and processes, with the SOC Manager's approval. Identify opportunities for SOC and client SIEM platform configuration improvements, use case development, monitoring rule creation, tuning & optimisation Assist in architectural design to facilitate the onboarding of new information systems, including the assessment, parsing, onboarding of log sources, and use case and rule development. The Requirements Senior Cyber Security and security operations experience Experience in managing Microsoft Sentinel, including Lighthouse Experience of onboarding, tuning, reporting and configuring SIEM solutions Experience of threat intelligence Leadership and mentoring experience and skills Understanding of low-level concepts including operating systems and networking Commercial experience in Penetration Testing and/or Security Monitoring Understanding of networking and infrastructure design Active or ability to obtain SC clearance Knowledge/experience of DevOps would be hugely beneficial If you are looking for an exciting new challenge to join a leading SOC team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
04/10/2024
Full time
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Job Title: ServiceNow Solution Architect Company: Leading Tech Consultancy Location: London, Hybrid Industry: Investment Management, Private Markets, Multi-Asset Management About Us: We are a leading technology consultancy specialising in helping organisations within the Investment Management space maximise their digital transformation potential. Our mission is to introduce and extend the use of ServiceNow within our clients' environments, leveraging proprietary solutions and ServiceNow marketplace application templates. We partner with some of the most prestigious firms in the Investment Management sector, providing them with cutting-edge ServiceNow solutions tailored to their unique business needs. Role Overview: As a Lead ServiceNow Consultant, you will guide cross-functional squads and manage the delivery of ServiceNow solutions across several clients, primarily within Investment Management. You'll take ownership of technical engagements, ensuring solution design and implementation meet the highest standards while driving impactful outcomes. This role offers the chance to work with a variety of ServiceNow modules, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM, and play a key part in our clients' ServiceNow-driven transformation journeys. Key Responsibilities: Lead Technical Implementations: Drive the design, assurance, and delivery of scalable ServiceNow solutions across multiple modules, ensuring alignment with client requirements. Stakeholder Engagement: Collaborate closely with clients, business stakeholders, project managers, and technical teams to understand business needs and propose ServiceNow-centric solutions, maximizing ROI. Solution Architecture: Define and implement robust ServiceNow architectures, ensuring seamless integration with other systems and adherence to best practices. Customization & Development: Lead customisation efforts using JavaScript, APIs, and integration tools to deliver tailored solutions. Project Leadership: Oversee ServiceNow projects from discovery to deployment, ensuring timely and successful delivery across multiple projects. Mentoring & Leadership: Provide technical leadership and mentoring to junior consultants and developers, maintaining high standards in solution design and delivery. Problem Solving: Address complex technical challenges and ensure smooth operation of the ServiceNow platform. Continuous Improvement: Stay current with the latest ServiceNow releases and innovations and proactively suggest improvements for client environments. Skills & Experience Required: ServiceNow Expertise: Minimum of 5 years' experience in ServiceNow consulting, with in-depth knowledge of ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM modules. Leadership in Implementation: Proven track record of leading large-scale ServiceNow implementations across both technical and functional domains. Technical Proficiency: Strong experience with JavaScript, REST/SOAP APIs, Flow Designer, and integrating ServiceNow with other platforms. Architectural Design: Expertise in ServiceNow architecture with a focus on designing scalable solutions and system integration's. Client-Facing Skills: Excellent communication skills, capable of engaging technical and non-technical stakeholders at all levels. Certifications: ServiceNow certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or Certified System Administrator (CSA) are highly desirable. Problem-Solving Abilities: Ability to troubleshoot and resolve complex technical issues efficiently. Team Leadership: Experience mentoring or leading technical teams, ensuring the development and delivery of high-quality solutions. Investment Management Application Knowledge: Familiarity with at least one Investment Management end-point application (eg, eFront, Intralinks, Simcorp Dimension) is a significant advantage. Disclaimer Not with standing any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
04/10/2024
Full time
Job Title: ServiceNow Solution Architect Company: Leading Tech Consultancy Location: London, Hybrid Industry: Investment Management, Private Markets, Multi-Asset Management About Us: We are a leading technology consultancy specialising in helping organisations within the Investment Management space maximise their digital transformation potential. Our mission is to introduce and extend the use of ServiceNow within our clients' environments, leveraging proprietary solutions and ServiceNow marketplace application templates. We partner with some of the most prestigious firms in the Investment Management sector, providing them with cutting-edge ServiceNow solutions tailored to their unique business needs. Role Overview: As a Lead ServiceNow Consultant, you will guide cross-functional squads and manage the delivery of ServiceNow solutions across several clients, primarily within Investment Management. You'll take ownership of technical engagements, ensuring solution design and implementation meet the highest standards while driving impactful outcomes. This role offers the chance to work with a variety of ServiceNow modules, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM, and play a key part in our clients' ServiceNow-driven transformation journeys. Key Responsibilities: Lead Technical Implementations: Drive the design, assurance, and delivery of scalable ServiceNow solutions across multiple modules, ensuring alignment with client requirements. Stakeholder Engagement: Collaborate closely with clients, business stakeholders, project managers, and technical teams to understand business needs and propose ServiceNow-centric solutions, maximizing ROI. Solution Architecture: Define and implement robust ServiceNow architectures, ensuring seamless integration with other systems and adherence to best practices. Customization & Development: Lead customisation efforts using JavaScript, APIs, and integration tools to deliver tailored solutions. Project Leadership: Oversee ServiceNow projects from discovery to deployment, ensuring timely and successful delivery across multiple projects. Mentoring & Leadership: Provide technical leadership and mentoring to junior consultants and developers, maintaining high standards in solution design and delivery. Problem Solving: Address complex technical challenges and ensure smooth operation of the ServiceNow platform. Continuous Improvement: Stay current with the latest ServiceNow releases and innovations and proactively suggest improvements for client environments. Skills & Experience Required: ServiceNow Expertise: Minimum of 5 years' experience in ServiceNow consulting, with in-depth knowledge of ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM modules. Leadership in Implementation: Proven track record of leading large-scale ServiceNow implementations across both technical and functional domains. Technical Proficiency: Strong experience with JavaScript, REST/SOAP APIs, Flow Designer, and integrating ServiceNow with other platforms. Architectural Design: Expertise in ServiceNow architecture with a focus on designing scalable solutions and system integration's. Client-Facing Skills: Excellent communication skills, capable of engaging technical and non-technical stakeholders at all levels. Certifications: ServiceNow certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or Certified System Administrator (CSA) are highly desirable. Problem-Solving Abilities: Ability to troubleshoot and resolve complex technical issues efficiently. Team Leadership: Experience mentoring or leading technical teams, ensuring the development and delivery of high-quality solutions. Investment Management Application Knowledge: Familiarity with at least one Investment Management end-point application (eg, eFront, Intralinks, Simcorp Dimension) is a significant advantage. Disclaimer Not with standing any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Senior Technical Services Engineer - 6 Month Fixed Term Contract - Staffordshire - Immediate Start! High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, Identity Access/Enta, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Client HQ & Datacentre is in Stoke on Trent - Hybrid Working as Standard, 1 possibly 2 days on site per week £50,000 (includes £5,000 Car Allowance) + Hybrid & Flexi-Working - 2 x Days Per Week at the Client Datacentre The Client: Are a well-known High St and Online retailer who are seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure. Objective: Working in a Team of IT Engineers, you will deliver first class 3rd Line Technical Support and resolving P1 & P2 scenarios effectively. Key Technical areas of your remit: High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Investigation of P1 and P2 Incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues. Liaising with 3rd party suppliers. Experience of supporting Servers, Virtualised and Storage activities through a Development, Design, Test and Implementation through a 360 Degree life cycle. Key Technical Skills: Windows/Wintel Server Genealogy M365/O365 Cloud Azure & Azure Active Directory Active Directory Manager SCCM and/or Endpoint Identity Access/ENTA MS Defender VMWare Products Configuration and Administration Storage and Hosting Experience of resolving P1 & P2 scenarios effectively BAU tasks as required ITIL Any of the following Certifications will be highly advantageous: Experience as an Technical Services Analyst or Hosting & Storage Engineer ITIL Foundation Certificate Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) VMWare Certified Professional (VCP) Experience with Microsoft Azure (desirable) Experience with Microsoft 365 (essential) Experience with Microsoft Entra (essential) Experience with Microsoft Exchange Server (desirable) Experience with Active Directory Policy (Group Policy) Administration (essential) Experience with E-Mail Filtering Systems (desirable) Experience with Enterprise Anti-Virus solutions (desirable) Experience with SCOM & Enterprise Monitoring (desirable) Strong experience of creating and managing virtual and physical Servers for UNIX and Windows variant O/S knowledge of enterprise data storage devices (SANs). Call today!
04/10/2024
Senior Technical Services Engineer - 6 Month Fixed Term Contract - Staffordshire - Immediate Start! High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, Identity Access/Enta, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Client HQ & Datacentre is in Stoke on Trent - Hybrid Working as Standard, 1 possibly 2 days on site per week £50,000 (includes £5,000 Car Allowance) + Hybrid & Flexi-Working - 2 x Days Per Week at the Client Datacentre The Client: Are a well-known High St and Online retailer who are seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure. Objective: Working in a Team of IT Engineers, you will deliver first class 3rd Line Technical Support and resolving P1 & P2 scenarios effectively. Key Technical areas of your remit: High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Investigation of P1 and P2 Incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues. Liaising with 3rd party suppliers. Experience of supporting Servers, Virtualised and Storage activities through a Development, Design, Test and Implementation through a 360 Degree life cycle. Key Technical Skills: Windows/Wintel Server Genealogy M365/O365 Cloud Azure & Azure Active Directory Active Directory Manager SCCM and/or Endpoint Identity Access/ENTA MS Defender VMWare Products Configuration and Administration Storage and Hosting Experience of resolving P1 & P2 scenarios effectively BAU tasks as required ITIL Any of the following Certifications will be highly advantageous: Experience as an Technical Services Analyst or Hosting & Storage Engineer ITIL Foundation Certificate Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) VMWare Certified Professional (VCP) Experience with Microsoft Azure (desirable) Experience with Microsoft 365 (essential) Experience with Microsoft Entra (essential) Experience with Microsoft Exchange Server (desirable) Experience with Active Directory Policy (Group Policy) Administration (essential) Experience with E-Mail Filtering Systems (desirable) Experience with Enterprise Anti-Virus solutions (desirable) Experience with SCOM & Enterprise Monitoring (desirable) Strong experience of creating and managing virtual and physical Servers for UNIX and Windows variant O/S knowledge of enterprise data storage devices (SANs). Call today!
HR Technology Manager £85,000 Hybrid - London I am working with a global consultancy that are looking for a HR Technology Manager on a permanent basis. You will manage project workstreams ad manage day to day project activities ensuring outcomes are delivered on time to a high quality. You must have: -Implementation experience across Workday, SuccessFactors and Oracle and/or ServiceNow (minimum at least 2) -Functional knowledge and expertise from at least a core HR scope perspective. -Technical knowledge of the underlying tech and data structures and how they influence the design of a client's complexity. -Experience of design and implementation phases of a project, including test and cutover. -Knowledge and experience of the HR services and technology part of the HR operating model, including ability to articulate, understand and design the various different aspects of a service delivery model (including the areas needing service enablement technology like ServiceNow.
04/10/2024
Full time
HR Technology Manager £85,000 Hybrid - London I am working with a global consultancy that are looking for a HR Technology Manager on a permanent basis. You will manage project workstreams ad manage day to day project activities ensuring outcomes are delivered on time to a high quality. You must have: -Implementation experience across Workday, SuccessFactors and Oracle and/or ServiceNow (minimum at least 2) -Functional knowledge and expertise from at least a core HR scope perspective. -Technical knowledge of the underlying tech and data structures and how they influence the design of a client's complexity. -Experience of design and implementation phases of a project, including test and cutover. -Knowledge and experience of the HR services and technology part of the HR operating model, including ability to articulate, understand and design the various different aspects of a service delivery model (including the areas needing service enablement technology like ServiceNow.
You will be working on a client site, in collaboration with Client Project Managers, SMEs and Architects to deliver projects on time and above customer expectation. You will be working closely with support teams and other functions to ensure seamless integration of project work to the Run service. The focus of your role: Undertaking a range of equipment installations and configuration activities for complex or high business impact solutions. Performing infrastructure surveys, wired and wireless. Get involved in office moves, adds, changes Perform technical refresh of network hardware and cabling. Configuring core infrastructure components eg Switches, Routers, Firewalls, load balancers, voice systems etc. Performing impact assessments on large or complex networks. Performing testing to pre-determined plans and analyse results. What you will bring: Expected to have undertaken other Network Engineering roles for at least 5 years. Have demonstrable experience of configuring Network systems, switching, routing, Firewalling, load balancing and voice. Will typically be qualified to Cisco CCNA level or vendor equivalent accreditations Will be able to demonstrate knowledge of networks including network security, virtual private networking (VPN) converged networks and broadband technologies. Will have the ability to install, configure and troubleshoot LAN/WAN/Voice network Infrastructures for enterprise organisations. Understand racking, cabling and containment systems and standards. An advantage will be Subject Matter Expert in one or more areas Demonstrates behavioural competencies associated with frequent change, urgency and versatility Will be aware of Company values and demonstrate adherence to them Special Requirements or Accreditations: Required to work 5 days per week at the Barrow-in-Furness site and other sites around the UK, often at short notice.
04/10/2024
Contractor
You will be working on a client site, in collaboration with Client Project Managers, SMEs and Architects to deliver projects on time and above customer expectation. You will be working closely with support teams and other functions to ensure seamless integration of project work to the Run service. The focus of your role: Undertaking a range of equipment installations and configuration activities for complex or high business impact solutions. Performing infrastructure surveys, wired and wireless. Get involved in office moves, adds, changes Perform technical refresh of network hardware and cabling. Configuring core infrastructure components eg Switches, Routers, Firewalls, load balancers, voice systems etc. Performing impact assessments on large or complex networks. Performing testing to pre-determined plans and analyse results. What you will bring: Expected to have undertaken other Network Engineering roles for at least 5 years. Have demonstrable experience of configuring Network systems, switching, routing, Firewalling, load balancing and voice. Will typically be qualified to Cisco CCNA level or vendor equivalent accreditations Will be able to demonstrate knowledge of networks including network security, virtual private networking (VPN) converged networks and broadband technologies. Will have the ability to install, configure and troubleshoot LAN/WAN/Voice network Infrastructures for enterprise organisations. Understand racking, cabling and containment systems and standards. An advantage will be Subject Matter Expert in one or more areas Demonstrates behavioural competencies associated with frequent change, urgency and versatility Will be aware of Company values and demonstrate adherence to them Special Requirements or Accreditations: Required to work 5 days per week at the Barrow-in-Furness site and other sites around the UK, often at short notice.
Sanderson Government & Defence
Stoke-on-trent, Staffordshire
SOC Manager The Role The SOC Manager is responsible for managing and maintaining the security operations centre's day-to-day activities, including mentoring, supervising and developing SOC staff, developing and implementing security protocols, and ensuring the detection, analysis, response and resolution of security incidents. The role requires leadership in incident response, detection engineering, threat intelligence, and vulnerability management, while collaborating with other teams across the business to ensure enterprise-wide security measures are effective. UKSV is required for this position. Candidates must possess or be eligible to obtain clearance. To be eligible for UKSV you must be a UK National and/or have been a UK Resident for 5+ years. Role Responsibilities Key responsibilities include, but are not limited to: Leadership and Team Management: Lead and manage a team of SOC analysts and security engineers, ensuring operational excellence and maintaining high levels of motivation. Create and maintain shift schedules for the SOC team to ensure continuous coverage. Develop and implement training programs to enhance the team's skill set and knowledge in cybersecurity best practices. Conduct performance evaluations, mentoring, and career development for SOC staff. Incident Management: Lead the incident response process, ensuring that security incidents are properly identified, triaged, investigated, and resolved. Develop and refine incident response procedures, playbooks, and escalation protocols. Coordinate with internal stakeholders (eg, IT, legal, risk management) to respond to security incidents. Ensure that all incidents are properly documented and that lessons learned are integrated into security processes. Threat Monitoring and Detection: Oversee Real Time security monitoring activities to detect potential security threats or vulnerabilities. Ensure the proper configuration and use of security tools, such as SIEM (Security Information and Event Management) systems, intrusion detection systems (IDS), and Firewalls. Collaborate with other security and IT teams to identify and mitigate risks proactively. Strategic Planning and Process Improvement: Develop SOC strategies, policies, and procedures to improve overall security operations and incident response capabilities. Ensure continuous improvement of SOC operations through regular assessments, audits, and performance reviews. Stay current on the latest cybersecurity trends, threats, and technology developments to inform security strategy and improvements. Manage relationships with external partners, vendors, and managed security service providers (MSSPs). Compliance and Reporting: Ensure compliance with industry standards, regulations, and internal security policies. Prepare regular reports and metrics for senior management on SOC operations, incidents, and overall security posture. Ensure that logs, reports, and evidence are maintained in a way that supports regulatory and legal requirements. Budget and Resource allocation: Develop and manage the SOC budget, ensuring efficient use of resources and optimal toolset performance. Recommend investments in security technologies and upgrades based on risk assessments and identified gaps. Education and Experience Requirements As the SOC Manager, you will have: Experience: 5+ years of experience in cybersecurity, with at least 2-3 years in a SOC or incident response environment. Proven experience leading security teams in a SOC or similar environment. Strong background in security monitoring tools, incident detection, and response protocols. Education: Bachelor's degree in Computer Science, Information Security, or a related field or equivalent experience. Certifications: Relevant cybersecurity certifications such as CISSP, CISM, CEH, GCIA, GCIH, or others are highly desirable. Technical Skills: Proficiency in using security tools and technologies (SIEM, IDS/IPS, EDR, Firewalls, etc.). Strong knowledge of cybersecurity frameworks (NIST, ISO 27001, MITRE ATT&CK). Understanding of network protocols, malware analysis, threat intelligence, and vulnerability management. Familiarity with Scripting and automation for security operations. Soft Skills: Excellent leadership and team management abilities. Strong communication skills to collaborate with both technical and non-technical stakeholders. Ability to work well under pressure and manage multiple incidents simultaneously. Strong problem-solving skills and analytical thinking. Working Environment: Full-time, onsite in our new NOC/SOC workspace. Ability to work flexible hours, including after-hours support when necessary. On-call rotation for critical incident management.
04/10/2024
Full time
SOC Manager The Role The SOC Manager is responsible for managing and maintaining the security operations centre's day-to-day activities, including mentoring, supervising and developing SOC staff, developing and implementing security protocols, and ensuring the detection, analysis, response and resolution of security incidents. The role requires leadership in incident response, detection engineering, threat intelligence, and vulnerability management, while collaborating with other teams across the business to ensure enterprise-wide security measures are effective. UKSV is required for this position. Candidates must possess or be eligible to obtain clearance. To be eligible for UKSV you must be a UK National and/or have been a UK Resident for 5+ years. Role Responsibilities Key responsibilities include, but are not limited to: Leadership and Team Management: Lead and manage a team of SOC analysts and security engineers, ensuring operational excellence and maintaining high levels of motivation. Create and maintain shift schedules for the SOC team to ensure continuous coverage. Develop and implement training programs to enhance the team's skill set and knowledge in cybersecurity best practices. Conduct performance evaluations, mentoring, and career development for SOC staff. Incident Management: Lead the incident response process, ensuring that security incidents are properly identified, triaged, investigated, and resolved. Develop and refine incident response procedures, playbooks, and escalation protocols. Coordinate with internal stakeholders (eg, IT, legal, risk management) to respond to security incidents. Ensure that all incidents are properly documented and that lessons learned are integrated into security processes. Threat Monitoring and Detection: Oversee Real Time security monitoring activities to detect potential security threats or vulnerabilities. Ensure the proper configuration and use of security tools, such as SIEM (Security Information and Event Management) systems, intrusion detection systems (IDS), and Firewalls. Collaborate with other security and IT teams to identify and mitigate risks proactively. Strategic Planning and Process Improvement: Develop SOC strategies, policies, and procedures to improve overall security operations and incident response capabilities. Ensure continuous improvement of SOC operations through regular assessments, audits, and performance reviews. Stay current on the latest cybersecurity trends, threats, and technology developments to inform security strategy and improvements. Manage relationships with external partners, vendors, and managed security service providers (MSSPs). Compliance and Reporting: Ensure compliance with industry standards, regulations, and internal security policies. Prepare regular reports and metrics for senior management on SOC operations, incidents, and overall security posture. Ensure that logs, reports, and evidence are maintained in a way that supports regulatory and legal requirements. Budget and Resource allocation: Develop and manage the SOC budget, ensuring efficient use of resources and optimal toolset performance. Recommend investments in security technologies and upgrades based on risk assessments and identified gaps. Education and Experience Requirements As the SOC Manager, you will have: Experience: 5+ years of experience in cybersecurity, with at least 2-3 years in a SOC or incident response environment. Proven experience leading security teams in a SOC or similar environment. Strong background in security monitoring tools, incident detection, and response protocols. Education: Bachelor's degree in Computer Science, Information Security, or a related field or equivalent experience. Certifications: Relevant cybersecurity certifications such as CISSP, CISM, CEH, GCIA, GCIH, or others are highly desirable. Technical Skills: Proficiency in using security tools and technologies (SIEM, IDS/IPS, EDR, Firewalls, etc.). Strong knowledge of cybersecurity frameworks (NIST, ISO 27001, MITRE ATT&CK). Understanding of network protocols, malware analysis, threat intelligence, and vulnerability management. Familiarity with Scripting and automation for security operations. Soft Skills: Excellent leadership and team management abilities. Strong communication skills to collaborate with both technical and non-technical stakeholders. Ability to work well under pressure and manage multiple incidents simultaneously. Strong problem-solving skills and analytical thinking. Working Environment: Full-time, onsite in our new NOC/SOC workspace. Ability to work flexible hours, including after-hours support when necessary. On-call rotation for critical incident management.
Product Delivery Team Leader Term: Permanent Working Hours: Full-time (Monday to Friday - 35 HRS p/w) Location: Ipswich - Hybrid working Salary: £50,000 - £55,000 We are seeking a Product Delivery Team Leader to manage our clients team of Business Analysts, Project Managers, and Technology Adoption Specialists. The ideal candidate will ensure IT projects meet business needs and will be responsible for embedding Agile/Scrum methodologies within the team. This role requires a strong understanding of the Software Development Life Cycle (SDLC) and the ability to translate business requirements into technical solutions. Day-to-day of the role: Manage the Product Delivery Team, overseeing performance and day-to-day requirements. Develop and manage project plans, deliverables, stakeholder expectations, and project relationships. Communicate and manage tasks and activities to a schedule with the team, providing feedback as appropriate. Handle project scope, budget, resource management, time management, communications, risk management, QA and testing, user training, ongoing maintenance, and support. Perform requirements gathering, analytical techniques, and develop implementation plans. Develop and implement test plans/scenarios to ensure successful delivery of projects. Support various business and technology teams during project delivery. Accurately assess risks associated with each solution design/project. Support the professional and technical development of team members. Required Skills & Qualifications: Bachelor's Degree in Computer Science/Software Engineering or related discipline. Minimum 3 years' experience in Agile project management/business analysis within software development projects. Thorough knowledge of SDLC models/Scrum methodology and direct implementation to projects. Proven project management skills within software development and IT projects. Leadership skills in leading technical personnel through software development project deliveries. Strong business and systems analysis skills, test planning, and troubleshooting experience. Familiarity with object-oriented modelling techniques, including UML, use case, activity, and sequence diagrams. Experience with requirements management and modelling tools. Demonstrated leadership and attention to detail skills. Benefits: 25 days holiday (FTE) plus Bank Holidays rising with service. Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare - BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer/5% Employee) Staff Profit Share/Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary/Permanent Health Insurance Paid CSR day Enhanced Maternity/Paternity Leave Season Ticket Loan Gym Flex membership Electric car scheme Dress for your Day Policy Agile/hybrid working Policy 35 hour working week.
04/10/2024
Full time
Product Delivery Team Leader Term: Permanent Working Hours: Full-time (Monday to Friday - 35 HRS p/w) Location: Ipswich - Hybrid working Salary: £50,000 - £55,000 We are seeking a Product Delivery Team Leader to manage our clients team of Business Analysts, Project Managers, and Technology Adoption Specialists. The ideal candidate will ensure IT projects meet business needs and will be responsible for embedding Agile/Scrum methodologies within the team. This role requires a strong understanding of the Software Development Life Cycle (SDLC) and the ability to translate business requirements into technical solutions. Day-to-day of the role: Manage the Product Delivery Team, overseeing performance and day-to-day requirements. Develop and manage project plans, deliverables, stakeholder expectations, and project relationships. Communicate and manage tasks and activities to a schedule with the team, providing feedback as appropriate. Handle project scope, budget, resource management, time management, communications, risk management, QA and testing, user training, ongoing maintenance, and support. Perform requirements gathering, analytical techniques, and develop implementation plans. Develop and implement test plans/scenarios to ensure successful delivery of projects. Support various business and technology teams during project delivery. Accurately assess risks associated with each solution design/project. Support the professional and technical development of team members. Required Skills & Qualifications: Bachelor's Degree in Computer Science/Software Engineering or related discipline. Minimum 3 years' experience in Agile project management/business analysis within software development projects. Thorough knowledge of SDLC models/Scrum methodology and direct implementation to projects. Proven project management skills within software development and IT projects. Leadership skills in leading technical personnel through software development project deliveries. Strong business and systems analysis skills, test planning, and troubleshooting experience. Familiarity with object-oriented modelling techniques, including UML, use case, activity, and sequence diagrams. Experience with requirements management and modelling tools. Demonstrated leadership and attention to detail skills. Benefits: 25 days holiday (FTE) plus Bank Holidays rising with service. Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare - BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer/5% Employee) Staff Profit Share/Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary/Permanent Health Insurance Paid CSR day Enhanced Maternity/Paternity Leave Season Ticket Loan Gym Flex membership Electric car scheme Dress for your Day Policy Agile/hybrid working Policy 35 hour working week.
Data Manager required to join UK medical market leader in a a hybrid role based in London. Ideally you will work 2-3 days a week in the London office. Duties Include: Manage a team of talented engineers, ensuring they are operating in an environment that enables them to be their best. Lead the development of data pipelines and enable the development of data powered products that empower stakeholders across the business, inform clinical decision making and enable the company to continuously improve the care provided by the company. Work closely with product managers, clinical researchers and stakeholders within a cross functional team to ensure the team is focused on the right goals and challenges which improve the lives of clinicians at the company and beyond. Ensure effective technical decision making. You will make sure we have the right structure to enable autonomy and quality of decisions and direction. Enable consistent, high quality and high velocity software delivery. Improve data quality and flow through proactive identification of underutilised, inconsistent or incomplete datasets. Contribute to the systematic improvements of the wider engineering team. They may be related to people management, development processes, technical standards and implementation, or anything else that helps the company build great software. Liaise with other engineering managers and peers across the organisation, ensuring effective alignment and collaboration. Skill Required: Broad understanding of modern Data Engineering practices and paradigms, coupled with the ability to manage a small team. Experience in quickly scaling the flow of data across an organisation through the rapid development of high velocity data products using the appropriate platform/tooling to meet business requirements. Approach data as a product, with an understanding of the importance of incorporating product thinking into the design of outputs. A keen understanding of different approaches and toolsets used to create data products and an openness to try new things. Ability to lead change and shift the data architectural paradigm as and when required. A deep desire to develop and grow people and a strong understanding of how to do this. Previous management experience would be nice to have, but is not essential. An understanding of how to automatically test data pipelines and enable trust in data products. A desire to become part of a collaborative environment and share knowledge and learning for the benefit of all. A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes. This is an excellent opportunity to join a UK market leader who invest heavily in their staff and offer great career progression.
04/10/2024
Full time
Data Manager required to join UK medical market leader in a a hybrid role based in London. Ideally you will work 2-3 days a week in the London office. Duties Include: Manage a team of talented engineers, ensuring they are operating in an environment that enables them to be their best. Lead the development of data pipelines and enable the development of data powered products that empower stakeholders across the business, inform clinical decision making and enable the company to continuously improve the care provided by the company. Work closely with product managers, clinical researchers and stakeholders within a cross functional team to ensure the team is focused on the right goals and challenges which improve the lives of clinicians at the company and beyond. Ensure effective technical decision making. You will make sure we have the right structure to enable autonomy and quality of decisions and direction. Enable consistent, high quality and high velocity software delivery. Improve data quality and flow through proactive identification of underutilised, inconsistent or incomplete datasets. Contribute to the systematic improvements of the wider engineering team. They may be related to people management, development processes, technical standards and implementation, or anything else that helps the company build great software. Liaise with other engineering managers and peers across the organisation, ensuring effective alignment and collaboration. Skill Required: Broad understanding of modern Data Engineering practices and paradigms, coupled with the ability to manage a small team. Experience in quickly scaling the flow of data across an organisation through the rapid development of high velocity data products using the appropriate platform/tooling to meet business requirements. Approach data as a product, with an understanding of the importance of incorporating product thinking into the design of outputs. A keen understanding of different approaches and toolsets used to create data products and an openness to try new things. Ability to lead change and shift the data architectural paradigm as and when required. A deep desire to develop and grow people and a strong understanding of how to do this. Previous management experience would be nice to have, but is not essential. An understanding of how to automatically test data pipelines and enable trust in data products. A desire to become part of a collaborative environment and share knowledge and learning for the benefit of all. A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes. This is an excellent opportunity to join a UK market leader who invest heavily in their staff and offer great career progression.
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
03/10/2024
Full time
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
NO SPONSORSHIP Technical Manager, Software Engineering ServiceNow Developers SALARY: $150k-$170k plus 15% LOCATION: Dallas, Texas Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
03/10/2024
Full time
NO SPONSORSHIP Technical Manager, Software Engineering ServiceNow Developers SALARY: $150k-$170k plus 15% LOCATION: Dallas, Texas Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
03/10/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
Job: Highways Project Manager Location: Middlesbrough Salary: £60,000-£68,000 per annum Are you an experienced Highways Project Manager looking for your next challenge? My client provide civil engineering solutions across the Northern England region, and have an opportunity based in Middlesbrough for a Project Manager to join the team. Key Responsibilities: Overseeing highways and infrastructure projects, including Section 278 (S278) works. Managing all phases of construction projects from initial planning through to completion. Leading site teams and liaising with stakeholders to ensure projects are delivered on time, within budget, and to high standards of quality and safety. Coordinating with subcontractors and suppliers, ensuring compliance with design specifications. Implementing and maintaining health, safety, and environmental standards on-site. Requirements: Proven experience in highways and S278 works. Demonstrable experience in project management. Strong leadership and management skills to drive project success. SMSTS (Site Management Safety Training Scheme) certification. Excellent communication and organisational skills. TWC (Temporary Works Coordinator) certification would be beneficial but not essential. Package: Competitive salary of £60,000 - £68,000, depending on experience. Opportunity to work on high-profile projects in the region. Supportive work environment with opportunities for career progression. FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Amy Maxwell at Carrington West on or email at for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
03/10/2024
Full time
Job: Highways Project Manager Location: Middlesbrough Salary: £60,000-£68,000 per annum Are you an experienced Highways Project Manager looking for your next challenge? My client provide civil engineering solutions across the Northern England region, and have an opportunity based in Middlesbrough for a Project Manager to join the team. Key Responsibilities: Overseeing highways and infrastructure projects, including Section 278 (S278) works. Managing all phases of construction projects from initial planning through to completion. Leading site teams and liaising with stakeholders to ensure projects are delivered on time, within budget, and to high standards of quality and safety. Coordinating with subcontractors and suppliers, ensuring compliance with design specifications. Implementing and maintaining health, safety, and environmental standards on-site. Requirements: Proven experience in highways and S278 works. Demonstrable experience in project management. Strong leadership and management skills to drive project success. SMSTS (Site Management Safety Training Scheme) certification. Excellent communication and organisational skills. TWC (Temporary Works Coordinator) certification would be beneficial but not essential. Package: Competitive salary of £60,000 - £68,000, depending on experience. Opportunity to work on high-profile projects in the region. Supportive work environment with opportunities for career progression. FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Amy Maxwell at Carrington West on or email at for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Calling all Senior Payroll Consultants! I am working with a client who is looking for a Senior Payroll Consultant to join their team. The objective is to contribute and be part of the team responsible for the support and execution of payroll activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required. RESPONSIBILITIES Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities Ensure Tickets and Calls are responded within SLA timescales and to a high standard Support System Maintenance Testing Liaise and transact with Third Parties SOC Controls completed on time and with the necessary evidences Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice Maintenance of DWIs to ensure processes are up to date and reflective of the service All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate Highlight to Service Manager any deviations from the standard scope of service Ability to recognize and deal appropriately with sensitive and confidential information Contribute to team meetings and raise any issues immediately to your Service Manager Build good relationships with internal stakeholders and keep them up to date when needed REQUIREMENTS 100% Attainment of customer SLA agreements Demonstrate professionalism and act responsibly Adherence to all Security and Compliance procedures and quality standards Flexibility to support a global and fast paced environment Attention to detail Excellent Dutch written and verbal skills and good English skills Self-motivated and a willingness to learn IF you are or know anyone who is suitable for this role, please apply or share and I will be in touch
03/10/2024
Full time
Calling all Senior Payroll Consultants! I am working with a client who is looking for a Senior Payroll Consultant to join their team. The objective is to contribute and be part of the team responsible for the support and execution of payroll activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required. RESPONSIBILITIES Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities Ensure Tickets and Calls are responded within SLA timescales and to a high standard Support System Maintenance Testing Liaise and transact with Third Parties SOC Controls completed on time and with the necessary evidences Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice Maintenance of DWIs to ensure processes are up to date and reflective of the service All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate Highlight to Service Manager any deviations from the standard scope of service Ability to recognize and deal appropriately with sensitive and confidential information Contribute to team meetings and raise any issues immediately to your Service Manager Build good relationships with internal stakeholders and keep them up to date when needed REQUIREMENTS 100% Attainment of customer SLA agreements Demonstrate professionalism and act responsibly Adherence to all Security and Compliance procedures and quality standards Flexibility to support a global and fast paced environment Attention to detail Excellent Dutch written and verbal skills and good English skills Self-motivated and a willingness to learn IF you are or know anyone who is suitable for this role, please apply or share and I will be in touch
Role: Electrical Engineer Contract Length: Until end of March 2025 Location: Watling Street, Nuneaton - 5 days a week on site, no flexibility Security Clearance: BPSS Minimum Requirement: Carrying out vehicle system safety testing for vehicles fitted with ADAS and Automated Driving Systems. Working from the technical specification of the vehicle to be tested; Select the tests that need to be carried out. Select and configure the appropriate test equipment and facilities. Prepare the test vehicle with all necessary test equipment. Carry out the tests and report results. Carry out or witness tests and component/vehicle specification inspections to the requirements of EU, UNECE, National Type Approval (GB) and other technical standards. Carry out engineering assessments in lieu of tests as necessary. Manage and complete approval documentation for each test or assessment and to enter necessary data onto computer job records, including preparation of test reports and draft approval certificates. Attend worst case meetings and variant selection meetings with manufacturers and to record the outcomes. Complete and assist with Facility Appraisals, where applicable. Develop and maintain expert technical knowledge in vehicle systems, components, and associated technology. Assist the Regulatory & Technology Group (RTG) with technical knowledge. Essential : Working in an engineering capacity, following procedures and understanding regulations or standards. Analysing data or documents and reporting on findings. Delivering outcomes on time and to a high standard. euroNCAP Experience Develop and improve VCA procedures for specific customers, in agreement with VCA customer client manager. Answer queries from manufacturers, agencies, and others. Follow VCA procedures and quality requirements. Qualifications. Qualification in an engineering or technical discipline equivalent to Bachelor's degree, including Honours and Foundation degree and Diplomas of Higher Education. NQF level 5 and 6; or equivalent experience. Electrical Engineer
03/10/2024
Contractor
Role: Electrical Engineer Contract Length: Until end of March 2025 Location: Watling Street, Nuneaton - 5 days a week on site, no flexibility Security Clearance: BPSS Minimum Requirement: Carrying out vehicle system safety testing for vehicles fitted with ADAS and Automated Driving Systems. Working from the technical specification of the vehicle to be tested; Select the tests that need to be carried out. Select and configure the appropriate test equipment and facilities. Prepare the test vehicle with all necessary test equipment. Carry out the tests and report results. Carry out or witness tests and component/vehicle specification inspections to the requirements of EU, UNECE, National Type Approval (GB) and other technical standards. Carry out engineering assessments in lieu of tests as necessary. Manage and complete approval documentation for each test or assessment and to enter necessary data onto computer job records, including preparation of test reports and draft approval certificates. Attend worst case meetings and variant selection meetings with manufacturers and to record the outcomes. Complete and assist with Facility Appraisals, where applicable. Develop and maintain expert technical knowledge in vehicle systems, components, and associated technology. Assist the Regulatory & Technology Group (RTG) with technical knowledge. Essential : Working in an engineering capacity, following procedures and understanding regulations or standards. Analysing data or documents and reporting on findings. Delivering outcomes on time and to a high standard. euroNCAP Experience Develop and improve VCA procedures for specific customers, in agreement with VCA customer client manager. Answer queries from manufacturers, agencies, and others. Follow VCA procedures and quality requirements. Qualifications. Qualification in an engineering or technical discipline equivalent to Bachelor's degree, including Honours and Foundation degree and Diplomas of Higher Education. NQF level 5 and 6; or equivalent experience. Electrical Engineer
Prompt Engineer Opportunity for a Prompt Engineer to join a market leading Software Development service Based in Manchester Salary up to 70,000 + fantastic benefits Apply online or contact Chelsea Hackett via (see below) ABOUT THE CLIENT: My client provides businesses with tools to enhance the effectiveness of customer communications. Their services include tracking phone interactions, analysing conversations, and linking them to online activities. By extracting valuable insights from incoming calls, they aim to drive improvements in marketing strategies, sales performance, and customer support. Operating for more than ten years, they cater to sectors like retail, finance, and healthcare, with a presence in both the UK and the US. THE BENEFITS: Early finish Friday's Options to buy additional holidays Private medical insurance Tech scheme loan Hybrid working Employee assistance programme Life insurance THE PROMPT ENGINEER ROLE: In this role, you will craft, refine, and optimise the prompts that shape AI-generated responses, directly influencing user experience and product success. Collaborating with AI researchers, data scientists, and product teams, you will contribute to cutting-edge solutions in a fast-paced, forward-thinking environment. Key Responsibilities include: Design & Develop Effective Prompts: Create prompts that elicit relevant and meaningful AI responses, taking into account user intent and model capabilities. Optimise AI Responses: Continuously evaluate and fine-tune prompts based on performance metrics and user feedback. Experiment & A/B Testing: Set up and analyse prompt experiments to refine outputs and improve AI performance. Collaborate Across Teams: Work with product managers, data scientists, and researchers to align prompt engineering with business goals. Monitor AI Performance: Analyse AI outputs to identify areas for improvement, ensuring consistent, high-quality responses. Innovate Best Practices: Stay updated on AI advancements, introducing new approaches to enhance prompt efficiency and outcomes. Enhance User Experience: Ensure prompts support seamless AI-user interactions, improving overall user engagement. Document & Share Knowledge: Maintain prompt documentation and provide guidance to team members on best practices. PROMPT ENGINEER - ESSTENTIAL SKILLS: 2 years' experience working in AI, NLP or related fields Experience with LLM's (GPT, BERT, etc) Proficient with programming languages like Python, PyTorch, TensorFlow or similar Clear communication and ability to collaborate with others TO BE CONSIDERED Please either apply by clicking online or emailing me directly (see below). By applying to this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: AI, Prompts, NLP, LLM, Python, PyTorch, TensorFlow, Communication
03/10/2024
Full time
Prompt Engineer Opportunity for a Prompt Engineer to join a market leading Software Development service Based in Manchester Salary up to 70,000 + fantastic benefits Apply online or contact Chelsea Hackett via (see below) ABOUT THE CLIENT: My client provides businesses with tools to enhance the effectiveness of customer communications. Their services include tracking phone interactions, analysing conversations, and linking them to online activities. By extracting valuable insights from incoming calls, they aim to drive improvements in marketing strategies, sales performance, and customer support. Operating for more than ten years, they cater to sectors like retail, finance, and healthcare, with a presence in both the UK and the US. THE BENEFITS: Early finish Friday's Options to buy additional holidays Private medical insurance Tech scheme loan Hybrid working Employee assistance programme Life insurance THE PROMPT ENGINEER ROLE: In this role, you will craft, refine, and optimise the prompts that shape AI-generated responses, directly influencing user experience and product success. Collaborating with AI researchers, data scientists, and product teams, you will contribute to cutting-edge solutions in a fast-paced, forward-thinking environment. Key Responsibilities include: Design & Develop Effective Prompts: Create prompts that elicit relevant and meaningful AI responses, taking into account user intent and model capabilities. Optimise AI Responses: Continuously evaluate and fine-tune prompts based on performance metrics and user feedback. Experiment & A/B Testing: Set up and analyse prompt experiments to refine outputs and improve AI performance. Collaborate Across Teams: Work with product managers, data scientists, and researchers to align prompt engineering with business goals. Monitor AI Performance: Analyse AI outputs to identify areas for improvement, ensuring consistent, high-quality responses. Innovate Best Practices: Stay updated on AI advancements, introducing new approaches to enhance prompt efficiency and outcomes. Enhance User Experience: Ensure prompts support seamless AI-user interactions, improving overall user engagement. Document & Share Knowledge: Maintain prompt documentation and provide guidance to team members on best practices. PROMPT ENGINEER - ESSTENTIAL SKILLS: 2 years' experience working in AI, NLP or related fields Experience with LLM's (GPT, BERT, etc) Proficient with programming languages like Python, PyTorch, TensorFlow or similar Clear communication and ability to collaborate with others TO BE CONSIDERED Please either apply by clicking online or emailing me directly (see below). By applying to this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: AI, Prompts, NLP, LLM, Python, PyTorch, TensorFlow, Communication